DAW 322

DAW 317
DAW
DAW 318 323
YOU CAN RELY ON DEFY

 600
Washing Machine

www.defy.co.za
1 Warnings Intended use
General Safety • This product has been designed for
• Never place your machine on a carpet home use.
covered floor. Otherwise, lack of airflow • The appliance may only be used for
from below of your machine may cause washing and rinsing of textiles that are
electrical parts to overheat. This may marked accordingly.
cause problems with your washing Safety instructions
machine. • This appliance must be connected to
• If the power cable or mains plug is an earthed outlet protected by a fuse of
damaged you must call Authorized suitable capacity.
Service for repair. • The supply and draining hoses must
• Fit the drain hose into the discharge always be securely fastened and remain
housing securely to prevent any water in an undamaged state.
leakage and to allow machine to take • Fit the draining hose to a washbasin
in and discharge water as required. It is or bathtub securely before starting up
very important that the water intake and your machine. There may be a risk of
drain hoses are not folded, squeezed, or being scalded due to high washing
broken when the appliance is pushed into temperatures!
place after it is installed or cleaned. • Never open the loading door or remove
• Your washing machine is designed to the filter while there is still water in the
continue operating when the power drum.
restores after a power interruption. The • Unplug the machine when it is not in use.
machine will resume its program when • Never wash down the appliance with a
the power restores. Press the “Start/ water hose! There is the risk of electric
Pause/Cancel” button for 3 seconds to shock!
cancel the program (See, Canceling a • Never touch the plug with wet hands.
Program) Do not operate the machine if the power
• There may be some water in your cord or plug is damaged.
machine when you receive it. This is from • For malfunctions that cannot be solved
the quality control process and is normal. by information in the operating manual:
It is not harmful to your machine. • Turn off the machine, unplug it, turn off
• Some problems you may encounter the water tap and contact an authorized
may be caused by the infrastructure. service agent. You may refer to your local
Press “Start/Pause/Cancel” button agent or solid waste collection center in
for 3 seconds to cancel the program your municipality to learn how to dispose
set in your machine before calling the of your machine.
authorized service. If there are children in your
First Use house...
• Carry out your first washing process • Keep children away from the machine
without loading your machine and when it is operating. Do not let them
with detergent under “Cottons 90°C” tamper with the machine.
program. • Close the loading door when you leave
• Ensure that the cold and hot water the area where the machine is located.
connections are made correctly when
installing your machine.
• If the current fuse or circuit breaker is less
than 16 Amperes, please have a qualified
electrician install a 16 Ampere fuse or
circuit breaker.
• While using with or without a transformer,
do not neglect to have the grounding
installation laid by a qualified electrician.
Our company shall not be liable for
any damages that may arise when
the machine is used on a line without
grounding.
• Keep the packaging materials out of
reach of children or dispose them by
classifying according to waste directives.

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2 Installation
Removing packaging
reinforcement
Tilt the machine to remove the packaging
reinforcement. Remove the packaging
reinforcement by pulling the ribbon.
• If you are going to use your double water-
Opening the transportation locks inlet machine as a single (cold) water-
A Transportation safety bolts must be inlet unit, you must install the stopper*,
removed before operating the washing supplied with your machine to the hot
machine! Otherwise, the machine will be water valve.
damaged! • If you want to use both water inlets of the
1. Loosen all the bolts with a spanner until product, you can connect the hot water
they rotate freely (“C”) hose after removing the stopper and
2. Remove transportation safety bolts by gasket group from the hot water valve.
turning them gently. * Applies for the products supplied with a blind
3. Fit the covers (supplied in the bag with stopper group.
the Operation Manual) into the holes on • Models with a single water inlet should
the rear panel. (“P”) not be connected to the hot water tap.
When returning the appliance to its place after
maintenance or cleaning, care should be taken
not to fold, squeeze or block the hoses.

C Keep the transportation safety bolts in Connecting to the drain

a safe place to reuse when the washing The water discharge hose can be attached to
machine needs to be moved again in the the edge of a washbasin or bathtub. The drain
future. hose should be firmly fitted into the drain as to
C Never move the appliance without the not get out of its housing.
transportation safety bolts properly fixed Important:
in place! • The end of the drain hose must be
directly connected to the wastewater
Adjusting the feet drain or to the washbasin.
A Do not use any tools to loosen the lock • The hose should be attached to a height
nuts. Otherwise, they can be damaged. of at least 40 cm, and 100 cm at most.
1. Manually (by hand) loosen the lock nuts • In case the hose is elevated after laying it
on the feet. on the floor level or close to the ground
2. Adjust them until the machine stands (less than 40 cm above the ground),
level and firmly. water discharge becomes more difficult
3. Important: Tighten all lock nuts up again. and the laundry may come out wet.

Connecting to the water supply.

Important:
• The water supply pressure required to run
the machine must be 1-10 bar (0,1 – 1
MPa).
• Connect the special hoses supplied with
the machine to the water intake valves on
the machine.
• The hose should be pushed into the
drainage for more than 15 cm. If it is too
long you may have it shortened.
• The maximum length of the combined

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 hoses must not be longer than 3.2 m. Detergents and softeners
Detergent Drawer
Electrical connection The detergent drawer is composed of three
Connect the machine to an earthed outlet compartments:
protected by a fuse of suitable capacity. The detergent dispenser may be in two
Important: different types according to the model of your
• Connection should comply with national machine.
regulations. – (I) for prewash
• The voltage and the allowed fuse – (II) for main wash
protection are specified in the section - (III) siphon
“Technical Specifications”.
• The specified voltage must be equal to – ( ) for softener
your mains voltage.
• Connection via extension cords or multi-
plugs should not be made.
B A damaged power cable must be
replaced by a qualified electrician.
B The appliance must not be operated
unless it is repaired! There is the risk of
electric shock!
Detergent, softener and other cleaning
agents
Add detergent and softener before starting the
washing program.
3 Initial preparations for Never open the detergent dispenser drawer
washing while the washing program is running!
Preparing clothes for washing When using a program without pre-wash, no
Laundry items with metal attachments such detergent should be put into the pre-wash
as, bras, belt buckles and metal buttons compartment (Compartment no. I).
will damage the machine. Remove metal
attachments or place the items in a clothing
bag, pillow case, or something similar. Detergent quantity
• Sort the laundry according to type of The amount of washing detergent to be used
fabric, color, and degree of soiling and depends on the amount of laundry, the degree
permissible water temperature. Always of soiling and water hardness.
follow the advice on the garment labels.
• Place small items like infants’ socks and • Do not use amounts exceeding the
nylon stockings, etc. in a laundry bag, quantities recommended on the package
pillow case or something similar. This will to avoid problems of excessive foam,
also save your laundry from getting lost. poor rinsing, financial savings and finally,
• Wash “machine washable” or “hand environmental protection.
washable” labeled products only with an • Never exceed the (> max <) level
appropriate program. marking; otherwise, the softener will be
• Do not wash colors and whites together. wasted without being used.
New, dark colored cottons may release a • Do not use liquid detergent if you want to
lot of dye. Wash them separately.
• Use only dyes/color changers and lime wash using the time delay feature.
removers suitable for machine wash.
Always follow the instructions on the
packaging.
• Wash trousers and delicate clothes
turned inside out.

Correct load capacity

C Please follow the information in the
"Program Selection Table". Washing
results will degrade when the machine is
overloaded.
Loading door
The door locks during program operation and
the Door Locked Symbol lights up. The door
can be opened when the symbol fades out.

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4 Selecting a program and operating your machine
Control panel

5 2 3 4 6

8 7
1 - Spin Speed Adjustment Knob * 6 - On/Off Button
2 - Temperature Adjustment Knob * 7 - Program Follow-up Indicators
3 - Start/Pause/Cancel Button 8 - Child-proof Lock Indicator *
4 - Auxiliary Function Buttons
5 - Program Selection Knob * According to your machine’s model

40˚C Blended clothes including

Turning the machine on 30°C synthetics and woolens as well
You can prepare the machine for program Cold as delicate clothes.
selection by pressing the “On/Off” button.
When the “On/Off” button is pressed, the
“Ready” light illuminates indicating that the C Programs are limited with the highest
door is ulocked. Press the “On/Off” button spin speed appropriate for that particular
again to shut down the machine. type of cloth.
Main programs
Depending on the type of textile, the following
Program selection main programs are available:
Select the appropriate program from the
program table and the following washing • Cottons
temperature table according to type, amount You can wash your durable clothes with this
and degree of soiling of the laundry. Select the program. Your laundry will be washed with
desired program with the program selection vigorous washing movements during a longer
button. washing cycle.
C Each of these programs consist of a • Synthetics
complete washing process, including You can wash your less durable clothes on this
wash, rinse and, if required, spin cycles. program. Gentler washing movements and a
shorter washing cycle is used compared to
the “Cottons” program. It is recommended for
90˚C Normally soiled, white cottons your synthetic clothes (such as shirts, blouses,
and linens. synthetic/cotton blended garments, etc.). For
curtains and lace, the “Synthetic 40” program
60˚C Normally soiled, fade proof with pre-wash and anti-creasing functions
colored linens, cottons or selected is recommended.
synthetic clothes and lightly • Woollens
soiled white linens You can wash your machine-washable woolen
garments on this program. Wash by selecting
the proper temperature according to the labels
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of your clothes. It is recommended to use the selected program.
appropriate detergents for woolens.

Additional programs
For special cases, there are also extra
programs available:
C Additional programs may differ according
to the model of your machine.
• Delicate
You can wash your delicate clothes on this
program. It has more sensitive washing
movements and does not make intermediate
spinning compared to “Synthetic” program.
• Hand wash
You can wash your woolen/delicate clothes
that bear “not machine- washable” labels for
which hand wash is recommended on this
program. It washes the laundry with very
tender washing movements without damaging
your clothes.
• Mini 30
This program is used to quickly wash (30
minutes) a small amount of lightly soiled cotton
garments.
• Super 40
This program washes for a longer period
at 40°C and gives the same result as the
“Cottons 60°C” program, thus it saves energy.
It is suitable for clothes for which you cannot
use the “Cotton 60°C” program.

Special programs
For specific applications, you can select any of
the following programs:
• Rinse
This program is used when you want to rinse
or starch separately.
• Spin + Drain
This program spins with maximum possible
rpm in the default setting after the water drains
from the machine.
C You should use a lower spin speed for
delicate laundries.

Spin Speed selection

You can have your clothes spun at the
maximum rpm selection on your machine by
using the selection knob in models equipped
with an rpm selection knob. In order to protect
your clothes, your machine will not spin above
800 rpm on synthetic programs and 600 rpm
on woolens program. Furthermore, if you want
to skip the spin cycle and take your clothes
out, turn the rpm selection knob to “no spin”
position.
In machines not equipped with a spin speed
selection knob, the machine will spin in the
maximum possible rpm in the default setting of

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Program selection and consumption table

EN 2

Programme Duration (~min)

Energy Consumption (kWh)

Water Consumption (l)

Spin speed reduction

Programme

Max. Load (kg)

Rinse Hold
Rinse Plus
Prewash

No Heat
No Spin
Cottons 90 5 133 45 1.65 • • • • • •

Cottons 60** 5 145 49 0.95 • • • • • •

Cottons 40 5 142 49 0.69 • • • • • •

Synthetics 60 2.5 113 52 0.92 • • • • • •

Synthetics 40 2.5 125 52 0.56 • • • • • •

Delicate 30 2 65 45 0.36 • • • • •

Woollens 40 1.5 60 45 0.36 • • • • •

Hand wash 30 1 45 32 0.21 • • •

Mini 30 5 30 49 0.17 • • •

• : Selectable
* : Automatically selected, not cancellable.
**: Energy Label programme (EN 60456)

Water and power consumption and programme duration may differ from the table shown,
subject to changes in water pressure, water hardness and temperature, ambient temperature,
type and amount of laundry, selection of auxiliary functions, and fluctuations in the supply
voltage.

C The auxiliary functions in the table may differ according to the model of your machine.

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Auxiliary functions • No Spin
Auxiliary function selection keys You may use this program if you do not want
Select the required auxiliary functions before to spin your clothes at the end of cottons,
starting the program. synthetics, woolen or delicate programs.
C Auxiliary function buttons may differ • Spin speed reduction
according to the model of your machine. You may use the speed reduction button
whenever you wish to spin your clothes
Auxiliary function selection below the maximum spin speed. When speed
If an auxiliary function that should not be reduction button is pressed, spin speed will be
selected together with a previously selected at the minimum rpm given on the panel.
function is chosen, the first selected function Starting the Program
will be cancelled and the last auxiliary function Press “Start/Pause/Cancel” button to start
selection will remain active. the program. “Start/Pause/Cancel” button
For example: If you want to select pre-wash will light up to indicate that the program has
first and then quick wash, pre-wash will be started. The door is locked and the “Lid” light
cancelled and quick wash will remain active. fades.
Auxiliary function that is not compatible Progressing a program
with the program cannot be selected. (see Progress of a running program is shown
“Program Selection Table”) through the program follow-up indicator. At the
beginning of every program step, the relevant
• Prewash indicator lamp will light up and light of the
A pre-wash is only worthwhile for heavily completed step will turn off.
soiled laundry. Without pre-wash you save C If the machine is not spinning, the
energy, water, detergent and time. Pre-wash program may be in rinse hold mode or
without detergent is recommended for lace the automatic spin correction system
and curtains. has been activated because of excessive
• Rinse Plus unbalanced distribution of laundry in the
With this function, you can increase the machine.
number of current rinsing steps. Thus,
sensitive skins’ risk of being affected by the Changing the selections after the
remainder detergent on the clothes will be program has started
decreased. You can use this feature after your machine
• Rinse Hold has started to wash different textile groups
If you do not want to unload your clothes in the same batch of clothes under higher
immediately after the cotton, synthetics, or lower temperatures. You must cancel the
woolen and delicate fabrics program, you ongoing program in order to change the
may release your clothes inside the machine washing program.
in the last rinsing water by pressing the rinse For example, press and hold the “Start/Pause/
hold button in order to prevent your clothes Cancel” button for 3 seconds to “Cancel”
become wrinkled. After this process you may the program in order to select “Cottons 40”
spin your laundry by pressing “Start/Pause/ program instead of “Cottons 60” program.
Cancel” button or you may end the program Select the “Cottons 40” program by rotating
by pressing “Start/Pause/Cancel” button for the program knob. Press “Start/Pause/Cancel”
3 sec. button to start the program.
• In the machines equipped with spin
speed selection knob or button, you can Switching the machine to standby
spin by selecting the desired spin speed mode
and press “Start/Pause/Cancel” button. Press “Start/Pause/Cancel” button
• As for machines not equipped with a momentarily to switch your machine to the
spin speed selection knob, you can end standby mode. Auxiliary functions can be
the program without a spin cycle by cancelled or selected in accordance with
pressing the “Start/Pause/Cancel” button the step the program is at. The door can be
and draining the water. If you wish your opened if the water level is suitable. Laundry
clothes be spun, you can spin them by may be added / taken out by opening the
selecting “pump+spin” program. door.
Child-proof lock
If you wish to wash your clothes in cold water, You can protect the appliance from being
you can use this program. tampered by children by means of the child-

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proof lock. In this case, no change can be
made in the running program.
This function protects the appliance from
being tampered by children. In this case, all of
the buttons are inactive except On/Off button;
by On/Off button you can whether stop or
resume (while child-lock on) the program of
your machine.
The machine is switched to child-lock by
pressing the 1st and 2nd auxiliary functions
from the left for 3 sec. 1st auxiliary function
light will flash continuously. To deactivate the
child-proof lock, press the same buttons for 3
sec.
Ending the program through
canceling
In order to cancel the selected program,
press the “Start/Pause/Cancel” button for 3
seconds. The machine starts to discharge the
water. “Wash” and “Program Finished” lights
will light up. “Start/Pause/Cancel” and “Wash”
lights will go off after discharging process is
over and the “Lid” light will start flashing. “Lid”
lamp will light up continuously when the door
is unlocked.
If the program is cancelled in the middle of
the process, “Wash” and “Program Finished”
lights will light up. The machine can drain all
the water or can take in water for 3 times at
most to cool down the clothes and complete
draining process. When the water discharging
process is completed, the “Wash” light will go
off, the “Program Finished” light will light up
and the “Lid” light will continuously flash until
the door is unlocked.
End of program
The “Program Finished” lamp on the program
follow-up indicator will light up when the
program comes to an end. The lid is unlocked
2 minutes later, the “Program Finished” and
“Lid” lamps will light up continuously. The
machine is now ready for a second cycle.
If any key is pressed when the machine is at
the end of the program or if the position of
the selection knob is changed, the “Program
Finished” light will go off and only the “Lid”
lamp will remain as lit. If the door is still locked,
the “Lid” light will continue flashing until the
door is unlocked.
Press the “On/Off” button to shut down the
machine.

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5 Maintenance and cleaning Draining any remaining water and
Detergent Drawer cleaning the pump filter
Remove any powder residue buildup in the Your product is equipped with a filter system
drawer. To do this; which ensures a cleaner water discharge that
1. Press the dotted point on the siphon extends pump life by preventing solid items
in the softener compartment and pull such as buttons, coins and fabric fibers from
towards you until the compartment is clogging the pump propeller during discharge
removed from the machine. of the washing water.
• If your machine fails to drain the water,
the pump filter may be clogged. You
may have to clean it every 2 years or
whenever it is plugged. Water must be
drained off to clean the pump filter.
In addition, water may have to be drained off
completely in the following cases:
• before transporting the machine (e.g.
C If more than a normal amount of water when moving house)
and softener mixture starts to gather in • when there is the danger of frost
the softener compartment, the siphon In order to clean the dirty filter and discharge
must be cleaned. the water;
2. Wash the dispenser drawer and the
siphon with plenty of lukewarm water in a 1- Unplug the machine to cut off the supply
washbasin. power.
3. Replace the drawer into its housing after A There may be water at 90°C in the
cleaning. Check if the siphon is in its machine. Therefore, the filter must be
original location. cleaned only after the inside water is
cooled down to avoid hazard of scalding.
2- Open the filter cap. The filter cap may be
Inlet water filters composed of one or two pieces according to
There is a filter at the end of each water intake the model of your machine.
valve at the back side of the machine and also
at the end of each water intake hose where If it is composed of two pieces, press the tab
they are connected to the tap. These filters on the filter cap downwards and pull the piece
prevent the foreign substances and dirt in the out towards yourself.
water to enter into the machine. Filters should If it is composed of one piece, hold it from
be cleaned as they get dirty. both sides and open it by pulling out.
• Close the taps.

3- An emergency drain hose is supplied with

some of our models. Others are not supplied
with this item.
• Remove the nuts of the water intake If your product is supplied with an emergency
hoses to clean the surfaces of the drain hose, do the following as shown in the
filters on the water intake valves with an figure below:
appropriate brush.
• If the filters are very dirty, you can pull
them out by means of pliers and clean
them.
• Take out the filters on the flat ends of
the water intake hoses together with
the gaskets and clean thoroughly under
streaming water.
• Replace the gaskets and filters carefully • Pull out the pump outlet hose from its
to their places and tighten the hose nuts housing.
by hand. • Place a large container at the end of

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 the hose. Drain the water off into the
container by pulling out the plug at the
end of the hose. If the amount of water to
be drained off is greater than the volume
of the container, replace the plug, pour
the water out, then resume the draining
process.
• After draining process is completed,
replace the plug into the end of the hose
and fit the hose back into its place.
If your product is not supplied with an
emergency drain hose, do the following as
shown in the figure below:

• Place a large container in front of the filter

to receive water flowing from the filter.
• Loosen pump filter (anticlockwise) until
water starts to flow out of it. Direct the
flowing water into the container you have
placed in front of the filter. You can use a
piece of cloth to absorb any spilled water.
• When there is no water left, turn the
pump filter until it is completely loose and
remove it.
• Clean any residues inside the filter as
well as fibers, if any, around the propeller
region.
• If your product has a water jet feature,
be sure to fit the filter into its housing
in the pump. Never force the filter while
replacing it into its housing. Fit the filter
fully into its housing; otherwise, water
may leak from the filter cap.
4- Close the filter cap.
Close the two-piece filter cap of your product
by pushing the tab on it.
Close the one-piece filter cap of your product
by fitting the tabs on the bottom into their
positions and pushing the upper part of it.

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6 Solution suggestions for problems
Problem Cause Explanation / Suggestion
Machine may have switched
Program cannot to self protection mode due to Reset your machine by pressing “Start/Pause/
be started or an infrastructure problem (such Cancel” button for 3 seconds. (see, Canceling a
selected. as line voltage, water pressure, Program)
etc.).
There is water Be sure the seals of the water inlet hoses are
coming from the There might be problems with securely fitted.
bottom of the hoses or the pump filter. Tightly attach the drain hose to the tap.
machine. Make sure that the pump filter is completely closed.
Machine stopped Machine can stop temporarily It will resume operating when the voltage is back to
shortly after the due to low voltage. the normal level.
program started.

The automatic spin correction system might have

It continuously been activated due to the unbalanced distribution of
spins. the laundry in the drum.
Remaining time The laundry in the drum may be clustered (bundled
There may be an imbalance of
does not count laundry in a bag). Laundry should be rearranged and
laundry in the machine.
down. re-spun.
(For models with No spinning is performed when the laundry is
a display) not evenly distributed in the drum to prevent any
damage to the machine and to its environment.

In the case of a paused

countdown while taking in The machine will wait until there is a sufficient
water: amount of water to avoid poor washing results due
Timer will not countdown until to lack of water. Then the timer will start to count
the machine is filled with the down.
correct amount of water.
In the case of a paused
It continuously countdown at the heating step:
washes. Time will not count down until
Remaining time the selected temperature for
does not count the program is reached
down.
(For models with The automatic spin correction system might have
a display) been activated due to the unbalanced distribution of
In the case of a paused the laundry in the drum.
countdown at the spinning The laundry in the drum may be clustered (bundled
step: laundry in a bag). Laundry should be rearranged and
There may be an imbalance of re-spun.
laundry in the machine. No spinning is performed when the laundry is
not evenly distributed in the drum to prevent any
damage to the machine and to its environment.

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7 Specifications
Models
DAW 322 DAW 323
Maximum dry laundry capacity (kg) 5 5
Height (cm) 84 84
Width (cm) 60 60
Depth (cm) 45 45
Net Weight (kg) 60 60
Electricity (V/Hz.) 230 V / 50Hz
Total Current (A) 10 10
Total Power (W) 2200
Spinning cycle (rpm max.) 800 800

Specifications of this appliance may change without notice to improve the quality of the product.
Figures in this manual are schematic and may not match your product exactly.

Values stated on the machine labels or in the documentation accompanying it are obtained
in laboratory in accordance with the relevant standards. Depending on operational and
environmental conditions of the appliance, values may vary.

This appliance’s packaging material is recyclable. Help recycle it and protect the environment by
dropping it off in the municipal receptacles provided for this purpose. Your appliance also contains
a great amount of recyclable material. It is marked with this label to indicate the used appliances
that should not be mixed with other waste. This way, the appliance recycling organised by your
manufacturer will be done under the best possible conditions, in compliance with European
Directive 2002/96/EC on Waste Electrical and Electronic Equipment. Contact your town hall or your
retailer for the used appliance collection points closest to your home. We thank you doing your part
to protect the environment.

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Service Centres
If you have followed the instructions and still have a problem, contact the nearest Defy
Service Centre. They will be able to advise you on any aspect of the product or send a
qualified technician to repair it.

BLOEMFONTEIN 160 Long Street, Hilton,

Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za

CAPE TOWN 5A Marconi Rd.

Montague Gardens, 7441.
Tel. 021 526 3000
CapeTown.Service@defy.co.za

DURBAN 35 Intersite Avenue,

Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za

EAST LONDON 16 Bowls Rd. Arcadia,

East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za

JOHANNESBURG Cnr. Mimetes & Kruger Sts. Denver ext.12

Commercial Head Office, Johannesburg. 2094.
Administration, Distribution, National Groups, Tel. 011 621 0200 or 011 621 0300
Tel. Sales, Contracts and Credit. Gauteng.Service@defy.co.za

POLOKWANE 87 Nelson Mandela Drive.

Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za

PORT ELIZABETH 112 Patterson Road,

North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za

PRETORIA. Block A1 Old Mutual Industrial Park.

Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 0061
Pretoria.Service@defy.co.za

OTHER AREAS ARE SERVICED BY OVER 200 AUTHORISED SERVICE AGENTS.

PLEASE CONSULT THE NEAREST REGIONAL DEFY SERVICE CENTRE FOR DETAILS.
Warranty.
This certificate is issued by DEFY APPLIANCES (PTY) LIMITED, manufacturers and distributors
of Defy, Ocean and Franke products, hereinafter the Company, to the original purchaser only, of the
appliance described on the certificate and shall constitute the only warranty given in respect of this
appliance.

The Company warrants to the original purchaser that for a period of TWO YEARS from date of pur-
chase the appliance is free from defect under normal domestic use, both in workmanship and mate-
rial, subject to the following conditions.

1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall
be at the election of the Company. The Company reserves the right to effect such service through
any of its Service Divisions or Authorised Service Dealers. The cost of such service shall be borne
by the Company in full, provided that the appliance is located no further than 50 km from a Com-
pany Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the
50 km radius, the purchaser shall be liable for the standard travelling charges, as determined by the
Company.
CARRY IN SERVICE Microwave ovens, Compact cookers and small appliances are repaired in
our service centres and are not collected from the customers home. Faulty units should be deliv-
ered to the purchasing dealer or to the nearest Company Service Centre for warranty repairs.

2. Rusted or corroded plates, vitreous enamelware, fuses and lamps are specifically excluded from
these warranties. It is an express condition of these warranties that the purchaser takes due care and
attention in the use and maintenance of the appliance. Abuse, misuse in conflict with operating in-
structions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.

3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any re-
pairs to the appliance are effected by any persons not duly authorised by the Company, or if substi-
tute parts not approved by the Company are used in the appliance, or if the serial number of the ap-
pliance is removed.

4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or
any Act of God. The Company shall not, in terms of these warranties be responsible nor held liable
for any consequential loss or damage of any kind caused by or due to the failure or malfunction of
the appliance.

5. The Company shall not be responsible for transportation or other costs other than those incurred
within the provisions of Point 1 of this Certificate.

6. These warranties shall not apply to the appliance if it is purchased or used beyond the borders of
the Republic of South Africa, Namibia, Botswana, Swaziland and Lesotho.

7. Where service is requested under warranty and no fault or defect can be found by the Company,
all costs incurred will be for the purchaser's account.

8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of war-
ranty, it will be essential to produce this Certificate and invoice. Failure to do so, will render the
purchaser liable for service costs.

KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR

WARRANTY PURPOSES.