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Lesson 2 - Communication Principles

The document outlines 9 principles of effective communication: 1. Communication is inevitable and complex, as we constantly send and receive both verbal and nonverbal messages with implied meanings. 2. Messages cannot be taken back once delivered, so communicators must take time to listen and evaluate before responding to maintain positive relationships. 3. Key principles for effective communication include trustworthiness, strong speaking, listening and writing skills, objectively judging with empathy, respecting differences, avoiding assumptions, and authenticity.

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GRACE BASA
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109 views3 pages

Lesson 2 - Communication Principles

The document outlines 9 principles of effective communication: 1. Communication is inevitable and complex, as we constantly send and receive both verbal and nonverbal messages with implied meanings. 2. Messages cannot be taken back once delivered, so communicators must take time to listen and evaluate before responding to maintain positive relationships. 3. Key principles for effective communication include trustworthiness, strong speaking, listening and writing skills, objectively judging with empathy, respecting differences, avoiding assumptions, and authenticity.

Uploaded by

GRACE BASA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Communication Principles

These are the fundamentals of interpersonal communication that each


communicator should know according to Steele (2015):

1. Communication is inevitable. We constantly send and receive messages from


different sources through various channels. As senders, we are constantly broadcasting
messages through verbal and nonverbal communication and behaviors. Therefore,
competent communicators are constantly aware of what messages they are sending
and receiving.

2. Communication is irreversible. When words and messages are delivered verbally, they
cannot be taken back. Responsible communicators take time to listen and evaluate
before they respond to maintain positive and trustworthy relationships.

3. Communication is complex. We use words as symbols to communicate. We ascribe


meaning to these words that usually have connotative and denotative meanings.
Connotative meanings are the literal definition of a word, whereas the denotative
meanings are the implied or underlying meaning of a word.

9 Communication Principles:

1. Trustworthiness. Effective relationships are built on trust and with respect to the
communication processes. Within the working environment, when the individuals trust
each other, they will be able to communicate in a well-organized manner. When the
individuals trust each other, only then they approach them to seek assistance and
support. Trustworthiness is therefore regarded as one of the indispensable principles of
communication that is also a foundation of communication processes.

2. Effective Speaking Skills. Possession of effective speaking skills is regarded as one


of the indispensable principles of communication. It is vital for the individuals to
recognize the significance of effective speaking skills to participate in a number of
tasks and activities such as presentations,interviews, oral examinations,group
discussion etc. English language enhancement may increase speaking competency and
proficiency, which would open more communication opportunities for members of
organizations.

3. Active Listening. It demonstrates intentional focus on the person speaking. Active


listening involves receiving, understanding, remembering, evaluating, and responding
stages. Within the course of active listening, there are certain barriers (e.g. noise
element) that take place, so communicators use different listening strategies. Indeed,
active listening is a challenging task that needs continuous practice. In promoting
effective communication, communicators are encouraged to reinforce active listening
considering that a great speaker should be first a great listener.

4. Good Writing Skills. Written communication is also regarded to be of utmost


significance. Written communication takes place in the form of emails, letters, notices,
messages, advertisements, and others. In order to ensure that written communication
takes place in a well-organized manner, the communicators need to hone their technical
skills. Computers are helpful for communicators to develop good writing skills. But, do
not depend on grammar or writing applications, writing self-constructed sentences can
lead to effective writing skills. Good writing skills enable and equip the communicators
to perform their writing tasks and activities in a systematic manner.

5. Good Reading Skills. These are equally important principles of communication.


Communicators, irrespective of their job positions, must have good reading skills. Quick,
efficient, and imaginative reading techniques are essential especially in achieving
academic success. Through reading, communicators develop comprehension,
vocabulary, and analytical skills. With good reading skills, communicators will find note
taking, commenting, and critiquing documents easier.

6. Objective Judgement. Giving judgment is present in any communicative activity.


However, it should be done in an objective and constructive manner; avoid being
judgmental. The non-judgmental principle of communication enables the
communicators to depict broadmindedness, leniency and pleasantness. When the
communicators receive constructive and objective judgment, they usually demonstrate
positive viewpoints that aim to bring about improvements. Furthermore, non-judgmental
attitude enables the communicators to augment their social skills and professional
abilities.

7. Value Difference. Valuing the different contributions of the individuals in the


communication process builds and strengthens relationships. It is comprehensively
understood that individuals are different from each other in terms of natures, attitudes,
competencies and abilities, but respect must be common amongst them. There should
be provision of equal rights and opportunities regardless of the communicators' religion,
ethnicity, gender, age, educational qualifications, and socio-economic background.
Communicators value difference when they exercise equity and equality in the
communication process.
8. No Assumptions. Assumption is accepting something as true and certain without
evidence. When assumptions are not made, check and balance are applied in the
communication process. To clarify the receivers' understanding and interpretation of
the message heard, speakers should not make assumptions, rather, communicators
should practice truthfulness and transparency in exchanging messaging and
transmitting information.

9. Authenticity. It is another word for truthfulness. People involved in communication


must ensure that the information they are imparting to others is genuine, valid, and
truthful. Similarly, in various forms of organizations, all the members need to take this
communication principle into consideration to effectively deliver the function of the
organization. In this digital age, authenticity of any information must be verified to avoid
disseminating fake news which may cause panic, anxiety or danger to people.

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