Jawad Ali's Resume
Jawad Ali's Resume
Jawad Ali's Resume
www.linkedin.com/in/jawadalishah
Address: Jumeirah Garden City, Al Satwa, 0000, Dubai, United Arab Emirates
(Home)
WORK EXPERIENCE
• Led and inspired sales team to achieve and exceed sales goals through effective coaching, motivation,
and performance management.
• Developed and executed comprehensive sales strategies to drive revenue growth and increase market
share.
• Collaborated with cross-functional teams to align sales strategies with overall business objectives.
• Conducted regular performance reviews, provided constructive feedback, and identified areas for
professional development within the sales team.
• Implemented and maintained sales tracking tools to monitor individual and team performance,
enabling data-driven decision-making.
• Cultivated and maintained strong client relationships, ensuring high levels of customer satisfaction
and repeat business.
• Acted as a liaison between clients and the sales team, addressing concerns and ensuring the effective
resolution of issues.
• Stayed informed about industry trends, competitor activities, and market dynamics to identify new
business opportunities.
Business or Sector Real estate activities Department Sales Email info@arzee.com Website markstp.com
Website www.kunwarsassociates.com
10 MAR 2017 – 31 MAR 2021 Dubai, United Arab Emirates
SALES EXECUTIVE ASIA BOLTS INDUSTRIES LLC
• Develop and implement effective sales strategies to achieve or exceed sales targets.
• Generate new leads through various channels, including cold calling, networking, and referrals.
• Conduct product presentations and demonstrations to potential clients, showcasing the value and
benefits of our products or services.
• Build and maintain strong relationships with existing and potential clients, understanding their needs
and providing solutions.
• Negotiate contracts and pricing agreements with clients, ensuring mutually beneficial terms.
• Collaborate with the sales team and other departments to ensure a seamless sales process, from lead
generation to customer onboarding.
• Stay updated on industry trends, market conditions, and competitors' activities to identify new
business opportunities and adapt sales strategies accordingly.
• Track and report on sales activities, pipeline, and results using CRM systems or other tools.
• Attend industry events, conferences, and trade shows to network and promote the company's
products or services.
• Provide exceptional customer service throughout the sales process and handle any customer inquiries
or concerns promptly and professionally.
- Handle inbound and outbound customer calls in a professional and courteous manner.
- Provide accurate and timely information to customers regarding products, services, policies, and
procedures.
- Resolve customer inquiries, complaints, and issues by actively listening, identifying the problem, and
offering appropriate solutions.
- Document all customer interactions and details of inquiries or issues in the CRM system or other
designated software.
- Follow established call center scripts and protocols to ensure consistent and high-quality customer
service. - Collaborate and communicate effectively with team members and other departments to ensure
smooth customer interactions and problem resolution.
- Meet or exceed key performance indicators (KPIs), such as average handling time, first call resolution,
customer satisfaction ratings, and sales targets. - Stay updated on product knowledge, industry trends, and
company policies to provide accurate and up-to-date information to customers.
Website jtelemarketing.com
• Manage and nurture relationships with existing clients, serving as their primary point of contact and
building strong rapport.
• Understand clients' business needs, goals, and challenges to provide tailored solutions and maximize
customer satisfaction.
• Conduct regular meetings and check-ins with clients to understand their evolving requirements and
proactively address any issues.
• Upsell and cross-sell additional products or services to existing clients to drive revenue growth.
• Identify new business opportunities within the existing client base and develop strategies to expand
account reach and revenue.
• Prospect and identify potential clients through market research, referrals, networking, and other lead
generation methods.
• Conduct sales presentations, product demonstrations, and proposals to potential clients, effectively
articulating the value and benefits of our offerings.
Business or Sector Other service activities Department PR & Advertising Email info@xenithpr.com
Website xenithpr.com
EDUCATION AND TRAINING
Website www.pu.edu.pk
Website https://numl.edu.pk
LANGUAGE SKILLS
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
DIGITAL SKILLS
Microsoft Office ( Word , Excel and Power Point ) Google Suite (Doc, Slides, Form, Sheet, Drive) Digital
Skills: Digital Marketing
ADDITIONAL INFORMATION
DRIVING LICENCE
2021
Employee of the Month Award – Asia Bolts Industries LLC
SEP 2023
Appreciation Letter – Arazee.com Appreciation Letter for team performance.