8.

Level 3 Repair

8-1. Components Layout

Confidential and proprietary-the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization is strictly prohibited.
8. Level 3 Repair

Confidential and proprietary-the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization is strictly prohibited.
8. Level 3 Repair

Confidential and proprietary-the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization is strictly prohibited.
[SM‐G960U] Logic Block Diagram FM_INT
FM_SCL_1P8, FM_SDA_1P8 FM Radio
FM_SLEEP_CLK
SIM1_RST, CLK FM_L, R RTC6213N
SIM2_RST, CLK
SIM & SD card SIM_DET, T_FLASH_DET CODEC_MCLK
* AP PMIC
SLIMBUS_CLK
SOCKET T_FLASH_CMD
SLIMBUS_DATA0,1 Audio EAR_L/G_DET
T_FLASH_D0~D3, CLK EAR MIC
EAR_MIC_P/N
Codec

SUB PBA
CODEC_RST_N
UFS_REFCLK CODEC_SPI_MISO, CODEC_SPI_MOSI EAR_OUT_L/R
CODEC_SPI_CLK, CODEC_SPI_CS_N
WCD9341 EAR L/R
UFS memory UFS_RESET EAR_OUT_FB

MEMORY 64GB
UFS_TX/RX_D0_N/P
UFS_TX/RX_D1_N/P
CODEC_INT1_N
VOICE_INT
MAIN_MIC_CLK/DATA

SUB_MIC_CLK/DATA
MAIN MIC

SUB MIC

SPK_OUT_FB_P
HALL_INT
Cover_DET HALL IC SPK Amp
* AP SPK_AMP_OUT_P, N SPK
MAX98512
HRM_BOOST_EN PMIC HALL_INT2
2nd HALL IC (Sub PBA) AMP_SCL_1P8, AMP_SDA_1P8 SPK_OUT_FB_N
BTP_ID
GPIO_I2C_1P8 AMP_I2S_BCLK, LRCK RCV_OUT_FB_P
BTP_RST_N EXPANDER_RSTN
BTP_LDO_EN NFC_HRM_I2C_1P8
AMP_I2S_D_IN, OUT RCV Amp RCV_AMP_OUT_P, N RCV
WPC_EN
MST_PWR_EN
GPIO
Expander
HRM sensor HRM_INT MAX98512
RCV_OUT_FB_P AUDIO
NFC_EN/NFC_FIRM PCAL6524 Baro. Sensor SENSOR_I2C_1P8
ESE_PWR_EN Magn. Sensor
SUB_CAM_RST_N FLASH_LED_EN, FLASH_LED_TORCH
6AXIS_SPI
CAM_OIS_RST_N
6 axis sensor PROXY_LED_EN CAM PMIC SUB_PMIC_IRQ
6AXIS_INT
SUB_PMIC_I2C_1P8
* AP PMIC
S2MPB02X01‐6030
Finger Print BTP_IRQ
AP
Conn.
BTP

BTP_SPI IRIS_MIPI_D0/D1_P/N
Sensor Iris External SENSOR_LDO_EN
* AP

Front/Iris Conn.
IRIS_RST_N, IRIS_MCLK_CON
PROXY_I2C_1P8 SDM845 IRIS_I2C_1P8 CAM BUCK BOOST
Sensor Conn.

Proxy Sensor PROXY_INT

VTCAM_MIPI_D0/D1_P/N
RGB_R VTCAM_RST_N, VTCAM_MCLK Front
SENSOR SVC LED
RGB_G
RGB_B
VTCAM_I2C_1P8,
VTCAM_AF_12C_1P8
CAM

Main Cam Conn.

CAM MIPI _D0~D3_P/N
POP LPDDR4x
Main
CAM_MCLK, RST_N
USB3.0_SS_RX/TX_0/1_M/P_AP
SBU1,2
4GB OIS_AF_I2C_1P8
AUX SW AUX N/P
CAM_I2C_1P8 CAM
CHG_IN
USB_AP_D_N/P
FROM_SPI_SSN, CLK, MISO, MOSI
CAMERA
SUB PCB Conn.

VBUS
OVP LS JIG_ONB_CC AP_UART_T,RXD
IF_PMIC_I2C_1P8
MOTOR MOTOR P/N IF PMIC
EL_ON1 TSP_ICID
VBAT_SENSE MAX77705 DISP_I2C_1P8 Display PMIC *AP sub
BATT Conn. EL_ON2 OLED_ID
S2DOS05X01 PMIC
CBL_PWR_N
CHG_DET

MUIC_D_N/P
CC1,2 DISP_RST_N
DISP_TE
SW_ON

Disp Conn.
VOL_UP DDI_SPI_CS_N, DDI_SPI_CLK
* AP DDI_SPI_MISO, DDI_SPI_MOSI
VOL_DN Display
PMIC INT_KEY
Bixby TSP_INT
PM845 AP_PS_HOLD TSP_TA
PM8998_PON_OUT

TSP_I2C_1P8
PM_SLB
FAULT_N

AP_PMIC_SPMI
DATA/CLK
PLCD_MIPI_D0/1/2/3_P/N
* AP sub
POWER PMIC
PLCD_MIPI_CLK_P/N
UB/TSP
 ANT2005

ANT3000 V3004
MIC8000

ANT2007

ANT3001
V2008 C2014
L2032 L2029

U2089
L2072 C2111

VR3002
C2110 L2033
TP2010
C2107 L3025
V2000

L3013
L3015
C3052
L2031
F3001

L3007

V3001 L3036
C2103 L3019 L3005 L3001

R3034

U4010
C3020 C3002 R3027

C3025
C2000 L3020

C3026
C3059
C3024 F3002

C3016

C4045
ZD3007
C2008 L3014 L3021

C2095
C2093
C3021

C2019
L2000
C2001
C3022 C3004 C3017

L3024
L3003
V7019
SC3006 U3000 R5008
R5011

U3003

L3009
C8091

C3000 C3056 L3011C3003

V2013 L2059
C8022
L2057
L2065 R8007
V7016

C8023
L3000 L3008

F2007

L2067
C3001 R3003

L3039
L2016
R5023 R5020 C3032 C3031

C10028
L2012 C10027

C2013 U2101

C2152
L10010 C10032 C10033 C10026 R3020

R3012 C3028 C3029

L2017
BOTHHOLE7011

R5041
R5042

L3010
L3012
BOTHHOLE7000 V7000
L2066 C10029 C10030 ZD10005 ZD10004 C10031 L10004
BOTHHOLE7016
U3004 U3005 F3000
L2058 V7011
V2011

HDC10001
R3019 R3024 TH3000
C3047 R3023 L3028 VR3004
V2002 L2060 C2143 V3003 R3004 R3018

R3021
R3022
ZD8002
ZD8003
C3051 C3043

L2013

ZD3019
C3049
C2150
L2056
C3027
ANT2008

R8025 C8036
C8040 C8046

R5053
R5052
C2153 R3008

RFS2000

L8009
L8011
SUS3000

C3048
ZD3018
R3009
C10025 C14012 L10005 ZD14014 C14019 ZD14013
SUS3003

C3055
L3038
C14020 R5013 R5010
C3018 L3022
L2063 HDC3000

SC3009

C3019 L3023R3011 ZD3022

L2062
F2006

L8017
C8075

C8077
C8088 C8076

C3060 L3029 C3041 C3040

C2145

C8072 C8073
F3003

C2144
C2113

C2112 L2035
L2064

U8004

F2001
L2036

U2100

R3015 R3028
ZD3017 ZD3016
L2015
C8090
C8089
C2018

SC3004
C3007 L7018

R3029
C3039
C2138 R3033
C3012 ZD3015
C3050 C3045
TP3015
ZD3020
GA7000
TP3003
C2136 ZD3021

C3042
LED9000

L3027
ZD9000 R3010 C3044

V3002
C2140 C2137

C9110 C9051 C9050

TP2000 C3013

C3046
R7008

L3026
C3008 ZD9019

V7006
C2122 L2003
TP2001

ZD9004
TP2007
ZD9001
R9026

C9106 C9108
R3038

F2003L2043
TP1004
ZD9005

U9007
R5002
TP1005
ZD9013 ZD9014 C9107
R3025 R5004
HDC9001

C4057
R3014 C9068 ZD9015
L2042

U5000
R3013

C9109 ZD9008
C9043
SUS3002
TP5005

ZD9006 C4056

R5045 C5005
C4046 C4037 R4030

U4008
ZD3003

U4013

C4004
C4002

R4001
R4010
TP_AXIS_INT

R4002
ZD3002

ANT2003L2008

R3000
R4000
C4005
R7042R7041
V2001

L2002
L2001 C4000
C4035
C2003
TA7000

C7092C7086 C7096
R7017R7016 R7019
C7089C7084 C7095
C4001 C4030 C4011
U4005

R4011 C4010
C2004 TP4004

HDC7000
U4002

L4005 C4034

U4004
TP9001
C7087 TP4009

U10003
C7088 TP4006

C7129
L4004 C4036

V7012
TP4008

U10004 C4033 C4008 C4007

R7040
R7006
TP4010
C9052

C4003
C6073 TP8002 TP8001
C7081 C4006

TH7001
R7027
C6072
L4003 L4002
TP7016

TP8003 TP8000
ZD7002
TP3013 TP3014

TP3012 TP3011

C4026 C4022

C4027
C4023
TP3016 TP3000 TP4005

BOTHHOLE7012 R3016
ANT7013 C4028 C4020

ZD9007

R7036
C9022

V7002
R3017

R4036
TP4007
R7022 ZD7003

R4012
C4024
C4029

C4013
C4021
R4009
TP3009 TP3010
C4025
TP4000

ANT7010 ANT7014ANT7011
TP3001
TP3004 TP4003 TP3005 TP7001

TP3019 TP3020 TP4002 TP4001

TP3007 TP3008
TP3006 TP4011

C9103

TA7001
TP4014 TP4012 TP4013

ANT7009

ANT7012

ANT7008
CON5000

C7094
C7085
R6001 R6000
L9005

C9023

C9038
C9039
L9002 HDC6000 BOTHHOLE7002

U7003
C9006
BOTHHOLE7014
C9002
BOTHHOLE7013

L9007
TP7017

C9034
C9008 C9004 TP9002

C7093

C9005
L9010
R7014
U9002

C9003 C9001
R7013
C9105 C7007

C9041 C7003

R9004

C9027
C9000
C9029

C9026
R9005 C9040 C9042 C9035

C9033
C7004

R7009 R7011
R7010 R7012
C7030
C9032 C9037 C7056 C7002
OSC7000 C7061 C7060
R9003
C7006

C7052 C7049 C7046

C7055 C7020
C7054
C7062
C7082 C7134

C7029

L7005
C7058

C7059
C7024 C7053
C7076

C7078
C7057

L7007

C7073
R7000
C7064

C6066
C7047

C7044
C6068

C7065 C7063

C7068
C7072 C7066
C7080
C7017
C7077

C7079
C7083 C7016
L7006
U7002
C7015
L7009 C7018

C7013
C7012 L7004
L7003 C7019

L7010

L7008
SC3003L7011
C7014

C7051

C7001

C7009

C7010
C7000 C7011

C7130
L7014
L7013
L7012
L7015
C7135
C7132
C7005 C6004
C7008

C7133 C6015
C7136
C7131 C7045
C6029 C9017
C7048 C6081
C6058 C6033
C6056

C6059 C7146
C6031 C6023
C6063 C6046 C6043

C6030
C6025 C6010
C6060

C7042 R5018

R5019 R5022
C6011 C6002 R5059

C6003
C6020
C6064 C6005 C6076 C6077

C6083 C6008 C6006

C6001 C6009 C6049

C6019
TP5000
TP_SLIMBUS_DATA8001
TP7002

C6017
C6007
TP5001
C6042 C6082
TP_SLIMBUS_DATA8000

C6061

C6062
R5050
C6052
TP7005

C6045 C6013

C6038
C6034
C7050
C7067
C6000

C7043 R9025 R9024

TP7003
C6014

C6040
C6041
C6024
C5006 C6018
TP7000
C6032
C6039

C6051 C6078 C6055 C6065

C6053
C6022
C6048
C6050

C6028
C6079
C6075 C6054 C6057

C6080

C6047 C9009
L7019
C6027

C6044 C6026

L7023U7004

C9007

C6016
L7022 L7021
C9016

C9010

C7102
L9015

L9001
C7103

C7101 C7104
C7141
TP7007

C9013

V7001
U9000C9020

C9014
C7139 C7137
C7105 C7107 L9016
C7140

C9021 C9036
R9001
C7138
C9015 C9019 C9018

C9011
C9012
C7097
C9104

C7098
BOTHHOLE7001 C9084
L9004 C9025 C9083 C9085
L9014

C2084
C2100
C2088
C2075
C2090

C2082
C2085
C2074
C2077 C2081 C2087 TP2005

TP2002

L9006 TP2004 C2098

TP2003
C2073

C2121
L9000

C2104C2106 C2105 C2086 R2007 C1094

C2078
L9003 L1011 C1114

U2099
L2068 C2146

C4044
R4006
L2054 C2141
L2041 C2119
L2048 C2132
U4009
L2006 C2129
C1074
C4051
L2052 C2139
L1084 C1109
C2079

L2018
C2080

C2099
C2096
C2097
C1089
C2083
C2102
R9019 C9122

R9002

R9006
L2061 C2089

R5006

R5007

C1066
C9070 L9017 C1065 L2071 F2008 C2151 C2101

SC3002

C9071 R9022 C9069 L9013 C9063 C9076 C9073

U1090
L9009 C9064
R9016

C9121 C9120 R9017 C9072 C9077 C9065

HDC9000

L1036
C1067 C1069 L1053 C1084 L1054 C1077
L1031 L1041

F1002
C1068 C1076

L1032
L1029

C1075
L1040
C1072 L1035

C9060
C1070 C1078
L1056 R2005

F1000
L1044 C1085

R2006
R2004
C9061
C1080 L1055
L1045

C1003
C9080 C9067
C9081 C9079 C9078 C9066
L1006 L1007

L1057 C1088
C1087
L1059
C1086 BOTHHOLE7005

L1106
R1003
RFS1000

C8092
C8052 C8042

L8010
L8007
ANT8004

ANT8005
C8051
L1033
BOTHHOLE7010 ZD8001 C8041

L1034
C1071
ZD8000

C1002 C8093 L1037

TP_UB

L1105

C1073
C1081 ZD8010
L1048

L1047
R8029 R1002 TP_6001
L1046
C8064

RFS1001
RFS1002

L8014
L8015
C8021

C8066
C8067

C8087
ZD8004 ZD8005
TP8004
 ANT2006

ANT2012
ANT3002

L2028 V2007
ANT7018 L2022
ANT2011

U2091 U2097
C2128 L2027
L2026 C2094 C2118 L2039

L2044
C2126

F2000
L2023 L2024

F2002
L2045

C2127
U2094

ANT2009
C2134
SC3005
L2050

C2117
L2038
C2092 L2025 C2123

L2034
L2037
C2124
F2005

L2049
C2114 C2115

SUS3001
ANT8002 ANT8003 C2133

SIM3000 CON5001

L7017
ANT7006
C7106
C7108

L7020
ANT7005 ANT7007

ANT7003

ANT3003
ANT7001

ANT7004
R5039R5040

C7091
R7018

C7147

ANT7000
R7051

C7026
C7027
R7025 R7024 R7001
R7050
ANT7002

C7031
ZD7004

C7149

C7148
R7030
R7003
R7037
C7022
C7168

V7017
U7006
R7044
R7045 C7169

ZD7006
C7166 C7156 R7043
C7155

R7033R7049
C7167
L7000
DEBUG_IO

TP7011

R7034
R7032
TP7012

ANT7015
TP7010

C7173

R7035
R3002
C7028
DEBUG_CLK

C3011
R7052

C7154
C7023
ZD3001 TP7015

C7165

C4059
R5017

C7110
C7109

C7117
C7120

ZD3011
ZD3013
ZD3010
ZD3000
C7021

VR3000
U9001C9100 VR3003
C4040

C7118
TA7002
R5016

C7111 L7002

C9086
C7126 C7127 R7021

C7157
C7159
L10009
C10005

R5003
R5005

R5001
R5000
ZD3012 ZD3014

ZD10011

ZD10010

ZD10003

ZD10002

ZD10001
L3016

C7032
V7020
TH7000

U7000
R7020 C7128

C4039

C7164
R7039

C7158
C4060 R9000 R5056
L7027
R5058 R5057 C3009 C7025 C7153

C9095 C9094
U4006

C10006
D7002

C9089
ZD3005
ZD3004
ZD3009
ZD3008

R4003

C9097
TA7003

C9096
C7112
R7023

C7160
U7005
ZD3006 R3001

C9093
L4010 C9098
L7001

ZD10006 C9091

C9090
C7162

R3007
R5054
R5055
C7123 C10002

C7113

C7116
C7161
C9045 C9044

L10007
C9087
C9088
C7125

HDC10000
C10000

U9003
C7075
C9092

L9008
C3005
C7074

ZD7001
C7124
C7119
C7121
C7122
C7115

C3006
C7114

L7016
C9101 C10001

C9046 C9049
SC3001
V7013
ZD7000 C9099

U7001
C10004
L10001
C10003

C9047
C9048
C4017
TP7004
TP7009
TP9000

V7014 D4000 R5031 R5021

TP7006

TP7008

R5029 R5024

UME6000
L10002
C10024

C5000
C5001
C6074 L10006 R10000

C3010
L3017
R5015
TP6013 TP6010 TP6008 TP6001 TP6006 TP6005
R3006 TP9003

R7004
R5014
C10014 C10007 TP6012 TP6011 TP6009 TP6000 TP6007 TP5002 R3005 TP_PS_HOLD

C6071 C6070
TH5000
TP6003 R5028

C6067

C6035
TR7000

UCP500

C9082 R7053
R5026 C6069
R9020
TP_SSC_DEBUG_RXD

R5047
R5051
R9018
TP_SSC_DEBUG_TXD

R5046 R5048

C6037 C6036
R5049

TP5012 TP5009

TP5011 TP5003

SC3000
TP5010 TP5004

C6021
C6012
ZD1001
R1005
C1141
ZD1000

R4014
R5033
R5036
R1004
C1140
CODEC_SPI_CSN

CODEC_SPI_DIN

C8031 C8014

C8047
R8032 R8089 C8019
R8034 R8091 C8048

C8053
R5009
R5034 R5030 C5004

R5027 C5003
L8003
L8008

L8012
C8069

U9004
TP_CODEC_RESET_N
CODEC_SPI_DOUT

L8013
CODEC_SPI_CLK

R5038 R5025 R5035

C8070

R4019
R5037 R5032

C8043
R8011
R8010
C8044

R4020
R8033 R8090

R8035 R8092
R5012
C8028

L8016
C8015
U8003

U8001
R9008
R9007
R9015
C8001

L8000

R8021
C8045
C8005
C8002

U4003
C8025
C8013 R8020 R8022
C8029

C8003 R8012C8037
C8030 C8068
R4015

C8024

C8027 L8005

C4031
C8017

R4007
R4008

C8086
C8057
C8026

R8008
C8009
C8016
R8004 TP_CODEC_INT

C8000 R8005
C8050 R8003
C8032 L8006 C8039
TP_VOICE_INT

C8059

R8006
C8012

C8007
C8006
C8038 C8008 L8002 L8001 TP5006

C8056 C8055 C8004

L1080
C1112 C1111 C1108 L1071

R2008
R2009
TP2006

L1094 C1012
U1000 C1103

L1079
U1005

L1090
C1115
C1120

L1019
C1011
C1008 L1016
L1030
C1127 C1102 L1082
U1003

C1106
C1101 L1077
F1005

C1107
C1104

ANT7016
TP1000
L1078 R1013
L1072 L1012

L1014
L1104

C1116
L1017
C1119

C1113
C1105
TP1001
L1066 L1070

C1100 L1074
L1107 L1073 C1123 L1096
C1142 C1099
U1006 C1096
TH1000 C1010 L1018
C1017

L1064 C1097
F1003 L1092
TP1003

TP1002
V7018

C1117

L1000 C1000
C1093 L1062 C1098 L1091

L1050

L1049
L1067
C1082
L1051

SC3007

C1083
F1001
U1095

L1060 L1058 C1095 L1063 R1001 C1006R1000 C1005

L1052

L1042 C1079 L1043

C1132
C1129
C1137 C1134

C1131
L1098 L1099

U1004

JTAG6001
L1103 C1136 L1101
C1139
L1100 C1130

C1133

C1121
L1002

C1013
L1102 L1022 TP1007 TP4015
C1092 C1091 C1090
C1014 F1004

C4049 C4050
L1023 C4048

L1003
C1122 L1004
U1001
U4011

L4008
C1125
U1002

C1126
F1006L1001
C1001 L1021

C4047
L4009
C1118 L1005 L1020 TP_FM_SLEEP_CLK

ZD8009
Q4000
V7010
L8004C8035

C8033

ZD8011
V7005
R8030
C4019

R4035
C8011 U8000

C8018 C8010
C8020
R4034
R8009
GA7001
C4014

C8061
U4001C4016 ZD8016
L4001 ZD7005 ZD8015
C8083 C4015 ZD8013 ZD8012 ZD8008 ZD8007

R8028
R8041

L8029
ZD4000

ZD8014

ZD8006
C8058 C8049 C8034 C8065

ZD8022
ZD8021
R6004
L8028
L8027
R8086
R8039 R8038 R8037 R8036 R8027
TP5008 TP5007

HDC8000
JTAG6002 JTAG6003

JTAG6000
8. Level 3 Repair

8-3. Flow chart of Troubleshooting.

Oscilloscope Digital Multimeter

Power Supply + driver, ESD Safe Tweezer

8960 & Spectrum Analyzer Soldering iron

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8. Level 3 Repair

8-4-1. Power on

Mobile phone does not power on

YES

Check the Battery NO Charging the battery by TA. If its voltage level
Voltage level. is extremely low (under 2.5V),
Is it more than 3.5V? Charge current is only 50mA.
It will take more time to meet booting voltage

YES

Power-on the phone and NO

check the power-on Change the FRONT-LCD ASSY
sound
or motor Vibration.

YES

When pressing Power NO

key, check if the Power Replace the POWER KEY FPCB
key FPCB pad on front
is shorted

#1 Check the TP7003 is High.

#2 Check the output voltage of U7002
YES - L7007 = 1.904V, L7009 = 1.04V
- L7008 = 0.928V, L7003 = 0.928V,
- L7010 = 0.872V, L7005 = 1.352V
- L7006 = 1.8V, L7004 = 1.128V,
- L7015 = 0.875V
#3 Check the TP5003 is High
NO
Check the signal of
※ Each voltage level has ±10% margin
AP_PS_HOLD = 1.8V
→ Change the U7002 If the voltage level is
abnormal,

#4 Check the Clock OSC7000.

YES Frequency is 38.4MHz
※ Test condition (Oscilloscope setting)
: 20.0us.div (time division)
 Replace the OSC7000.

check the initial operation (8-4-3)

YES

END

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8. Level 3 Repair

8-4-2. Motor

Motor does not work

Yes

No
Check the Clip Resolder or Reconnect
(ANT7006 and ANT7007) ANT7006, ANT7007

Yes

No
Check (crack,open,etc) Resolder or Replace
L7017, L7020 L7017, L7020

Yes

No Resolder or Replace U7001

Check the C7074 = 5.2V or
Replace : U7006

Yes

Replace Motor

Yes

END

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8. Level 3 Repair

8-4-3. initial

Initial Failure

Re-download Software

Re check “8-4-1 Power on” NO

Check the UCP500 (Crack etc )
Trouble shooting process

Normal

Change UME6000.
Do not use Blank MEMORY

Normal

Change PBA

YES

END

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8. Level 3 Repair

8-4-4. SIM PART

SIM Card does not work

Check the SIM card Abnormal

Change : SIM Card

YES

Check the
Abnormal
Check the NFC IC(U4002)
VDD_NFC_SIM1=1.8V
Check the PMIC(U7002)
VREG_L9_1P8=1.8V

NO

Check the C3011,

Abnormal Check the SIM/SD Socket,
ZD3002, ZD3004
AP(UCP500)

Normal

END

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8. Level 3 Repair

8-4-5. SIM/SD PART

SD Card does not work

Check the SD card Abnormal

Change : SD Card or Replace : SD Socket
SD Socket

YES

Check the VDD T Flash Abnormal

VREG_L21_2P95=C300 Check the PMIC(U7002)

5=2.95V

NO

Check the L3017, ZD3010,

ZD3014, ZD3013, ZD3012, Abnormal
Check the SD Socket, AP(UCP-500)
ZD3011

Normal

END

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8. Level 3 Repair

8-4-6. OTG

OTG does not work

Abnormal
Check the OTG ICON Check the CCIC
(U7006)

YES

Abnormal
Check the Voltage of Check the IF PMIC
Loadswitch (L4001)=5V VBUS_5P0(C4015)=5V

Abnormal

YES Normal

Check the Loadswitch

Check the IF Socket & (U4001)
SUB PCB connector

Normal
Check the IF PMIC
(U7006)
END

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8. Level 3 Repair

8-4-7. Hall IC

Hall Sensor of main PBA does not work

Yes

No
Check the voltage
C4033, L4004 =1.8V Replace U7002

Yes

Check
Check the
the voltage
voltage No
without
C10092Magnet
=1.8V
C4034 =1.8V Replace U4004
with Magnet
C4034 =0V

Yes

END

Hall Sensor of Sub PBA does not work

Yes

No
Check the voltage 1. Reconnect HDC8000
C1003 of Sub PBA =1.8V 2. Replace SUB PBA

Yes

No 1. Reconnect HDC8000
Check the HDC8000
Connection 2. Replace SUB PBA

Yes

END

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8. Level 3 Repair

8-4-8. 6Axis sensor

6Axis Sensor does not work

Yes

No
Check the voltage
C4035, C4036 =1.8V Replace U9003

Yes

No
Check U4005’s package, smd status
(crack, open, short, etc.) Replace U4005

Yes

No
Check 6Axis Replace U4005
MOSI, CLK, NSS, MISO pin (If there is still out of order, replace UCP500)

Yes

END

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8. Level 3 Repair

8-4-9. Magnetic sensor

Magnetic Sensor does not work

Yes

No
Check the voltage
C4045 =1.8V Replace U9003

Yes

No
Check U4010’s package, smd status
(crack, open, short, etc.) Replace U4010

Yes

No
Check R5008, R5011 Replace U4010
(I2C is OK?) (If there is still out of order, replace UCP500)

Yes

END

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8. Level 3 Repair

8-4-10. Barometer sensor

Barometer Sensor does not work

Yes

No
Check the voltage
C4046 =1.8V Replace U9003

Yes

No
Check U4008’s package, smd status Replace U4008
(crack, open, short, etc.) (If there is still problem, replace UCP500)

Yes

No
Check R5008, R5011
(I2C is OK?) Replace U4008

Yes

END

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8. Level 3 Repair

8-4-11. Proximity + RGB sensor

Proximity + RGB Light Sensor does not work

Yes

Check the voltage No

L3026, C3045, C3046 =1.8V Replace U9003
(Sensor’s IO voltage)

Yes

Check the voltage No

L3027, C3050 =3.3V Replace U9002
(Sensor’s LED voltage)

Yes

No
Check R5052, R5053
(I2C is OK?) Replace UCP500

Yes

No
Check connection HDC3000 Reconnect HDC3000

Yes

Abnormal
Check sensor FPCB
(crack, damaged, etc.) Replace Sensor FPCB

Yes

END

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8. Level 3 Repair

8-4-12. HRM sensor

HRM Sensor does not work

Yes

Check the voltage No

C4056, C4057 =1.8V Replace U7002
(Sensor’s ASIC voltage)

Yes

Check the voltage No

C4003, C4040 =5.25V Replace U4006
(Sensor’s LED voltage)

Yes

No
Check R5002, R5004
(I2C is OK?) Replace U4013

Yes

END

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8. Level 3 Repair

8-4-13. Display

LCD is still off after PWR ON

Yes

No
Check the connection of Reconnect the HDC9000
HDC9000

Yes

Check No
VDD_DDI_3P0=3.0V (C9065,C9083) Resolder or Replace the PMIC (U9000)
VDD_DDI_1P8=1.8V (C9066,C9085 )
VDD_DDR_1P6=1.6V(C9078,C9036,
C9021)

Yes

No
Check Resolder or Replace the PMIC (U9000)
ELVDD 4P6=4.6V (C9009,C9010)
ELVSS_-4P4 = -1.4 ~ -5.4V (C9011,C9012)
ELAVDD_7P6 = 5.8 ~ 7.9V (C9013)

Yes

Resolder or Replace UCP500

Yes

END

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8. Level 3 Repair

8-4-14. TSP

Touch Screen does not work

Yes

Check TSP Connector on No

MAIN PBA Reconnect the HDC9000

Yes

Check No
VDD_TSP_1.8V (C9084, C9064) Resolder or Replace U9000
VDD_TSP_3.0V (C9025, C9063)

Yes

Replace the UB

Yes

END

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8. Level 3 Repair

8-4-15. VT CAMERA

“Camera” function does not work

Yes

Check the Camera connector No

Reconnect the HDC10001
on Main PBA

Yes

Check the voltage

C14012 : 2.8V No
C10027 : 1.05V Resolder or Replace U9002
C10030 : 1.8V
C10031,C10026 : 2.8V

Yes

No
Check the VTCAM_MCLK is
Reconnect the PBA
24Mhz (C10014)

Yes

Replace the camera module

Yes

END

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8. Level 3 Repair

8-4-16. 12M CAMERA

“Camera” function does not work

Yes

Check the Camera connector No

Reconnect the HDC10001
on Main PBA

Yes

Check the voltage

C9097, C10001, C10000 : 1.1V
C10004, C10003 : 2.8V No
C10006 : 1.0V, C10002 : 3.2V Resolder or Replace U9000
C10005 : 3.3V, C9100 : 2.8V
C9029, C9096 : 1.8V
C9034 : 2.8V

Yes

No
Check the CAM_MCLK is
Reconnect the PBA
24Mhz (C10024)

Yes

Replace the camera module

Yes

END

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8. Level 3 Repair

8-4-17. IRIS CAMERA

“Camera” function does not work

Yes

Check the Sensor FPCB No

Reconnect or Replace the Sensor FPCB
Connection

Yes

Check the Camera module No

Reconnect the HDC10001
Connection

Yes

No
Check the voltage
Resolder or Replace U9002
C10025 : 2.8V

Yes

Check the voltage No

C10029 : 1.05V , C10028 : 1.8V Resolder or Replace U7002

Yes

No
Check the IRIS_MCLK is
Reconnect the PBA
24 Mhz (C10007)

Yes

Replace the camera module

Yes

END

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8. Level 3 Repair

8-4-18. Finger Print

Finger Print Sensor does not work

Yes

No
Check the Sensor FPCB
Connection Reconnect or Replace the Sensor FPCB

Yes

Check the voltage No

C9106 = 3.3V Check U9007 or UCP500
C9108 = 1.8V

Yes

Check U9007 No
C9109 = 3.5V over Replace U7004

Yes

Abnormal
Check sensor FPCB
Replace Sensor FPCB
(crack, damaged, etc.)

Normal

No
Check ZD9013,ZD9005 Replace the Sensor FPCB or
C9082,C9110
(SPI is OK?)
Replace UCP500

Yes

END

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8. Level 3 Repair

8-4-19-1. Main MIC

Check main microphone function

In voice call Handset mode
or voice recorder mode

Check sub board NO

Set the HDC8000 connection
Connection (HDC8000)

YES

Check the signal of

NO
C8055 = 1.8V
Resolder or replace the U8001 (Codec IC)
R8010 = 2.4MHz

YES

Replace the Sub board

YES

END

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8. Level 3 Repair

8-4-19-2. Sub(2nd) MIC

Check sub(2nd) microphone function

In voice call LoudSPK mode
or camcording mode

YES

Check the signal of

NO
C8056, C8022, C8091= Resolder or replace the U8001(Codec IC)
1.8V
R8011 = 2.4MHz

YES

Resolder or replace the MIC8000

YES

END

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8. Level 3 Repair

8-4-20. Speaker part

Check the speaker function,

Play MP3 with maximum volume level

Check the contact

NO
C-clips(pins) of
Resolder or replace the ANT8004, ANT8005
ANT8004, ANT8005

YES

Check the signal of

NO
C8033, C8035 = 10V
Resolder or replace the U8000 (SPK amp)

YES

Check the signals of NO

Resolder or replace the L8007, L8010
L8007, L8010

YES

Replace the SPK module

YES

END

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8. Level 3 Repair

8-4-21. Receiver part

Check the Receiver function,

In voice call Handset mode

Check the contact

NO
C-clips(pins) of
Resolder or replace the ANT8002, ANT8003
ANT8002, ANT8003

YES

Check the signals of NO

C8073, C8075 = 10V? Resolder or replace the U8004 (RCV amp)

YES

Check the signals of NO

L8009, L8011 Resolder or replace the L8009, L8011

YES

Replace the RCV module

YES

END

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8. Level 3 Repair

8-4-22. BT/WIFI

BT/WIFI is not working

Yes

No
Check BT or WIFI fuction ON Enable BT or WIFI function.

Yes

No
Check the Voltage on Check the U7002
C3022 = 1.8V
(Crack, open, damaged, etc)

Yes

Check the Voltage on No

R3004= Resolder or change R3004
3.7~4.3V(VBAT)

Yes

No
Check the status of Resolder or change the
ANT3000,ANT3001,ANT3002 ANT3000,ANT3001,ANT3002

Yes

Check the Status of No Resolder or Replace of

C3020,C3026,C3055,C3056,L3019, C3020,C3026,C3055,C3056,
L3025,L3036, L3019,L3025,L3036
V3001,V3004 V3001,V3004

Yes

Resolder or change U3003

Yes

END

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8. Level 3 Repair

8-4-23. GPS

GPS is not working

Yes

No
Check GPS function ON Enable GPS Function in the setting.

Yes

No 1. Resolder or Replace
Check the Antenna ANT2012, ANT2009
connection 2. Replace REAR

Yes

well.Check(crack,open,etc)
C2008, C2001,L2057, No
Resolder or change the wrong element
F2007,C2013, L2017, L2058, L2060, (open, crack, deviation, etc)
L2018,L2061,U2101, F2008

Yes

No Check OSC7000
Check 38.4MHz Clock at output
of OSC7000 (short, open, crack, etc.)

Yes

No Check AP PMIC(U7002)
Check the voltage on
L2056=1.8V (short, open, crack, etc.)

Yes

Resolder or change U2099

Yes

END

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8. Level 3 Repair

8-4-24. FM Radio

FM Radio is not working

Yes
No
Check FM Radio function ON Enable FM Radio Function in the setting.

Yes

No
Check the earphone connection Connect the earphone into the phone.

Yes

No
Check the earjack Replace the Earjack FPCB

Yes

No
Check the Sub PBA work well. Replace the Sub PBA.

Yes
No Resolder or change the wrong element
Check C4047, L4008 (open, crack, deviation, etc)

Yes

Check the voltage on

C4049=1.8V No Check AP PMIC(U7002)
C4050=2.8V (short, open, crack, etc.)
Check Reference Clock at
Yes
TP_FM_SLEEP_CLK.

Yes

Resolder or change U4011

Yes

END

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8. Level 3 Repair

8-4-25. NFC

NFC is not working

Yes

No
Check NFC function ON Enable NFC Function

Yes

No
Check the NFC FPCB Antenna Replace NFC Antenna

Yes

No
Check the Antenna connect Resolder or Replace ANT7008, ANT7011
ANT7008, ANT7011

Yes

Check the voltage on

C4000 = 1.8V No Check AP PMIC(U7002)
Check reference clock at (short, open, crack, etc.)
Short pad R4011

Yes

Check L4002, L4003, C4022, C4026,

Check the NFC signal
No C4020, C4028, C4025, R4009, R4012,
at ANT7008, ANT7011
C4021, C4024
(Keystring *#6328378# ->
(crack, open, damaged, etc.)
PRBS test -> start)

Yes

Resolder or Replace U4002

Yes

END

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8. Level 3 Repair

8-4-26. MST

MST is not working

Yes

No
Check the battery level
Battery >= 5% Charging the Battery

Yes

No
Check MST FPCB Antenna Replace MST Antenna

Yes

No
Check the Antenna contact
ANT7009, ANT7013 Resolder or Replace ANT7009, ANT7013

Yes

Check voltage at C7125 No

Check signal at ANT7013 Resolder or Replace U7003, U7005
(*#0*# -> MST test -> turn on
continous)

Yes

END

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8. Level 3 Repair

8-4-27-1. Charging Part

Wire Charging (Normal/Fast)

TA / USB Insert

Charging Sequence NO Reconnect TA or USB

Start C4014 = 5V or 9V or Check sub PBA

YES

NO Resolder or Replace U4001

Check the voltage
C7023 = 5V or 9V

YES

NO Resolder or Replace U7006

Battery is Charging?

END

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8. Level 3 Repair

8-4-27-2. Charging Part

Wirless Charging (Normal/Fast)

Contact Wireless charger

Charging Sequence NO Resolder or Replace U7005

Start C7173 = 5V or 10V

YES

Check again about NO Resolder or Replace U7006

charging status

YES

END

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8. Level 3 Repair

8-4-28. GSM 850/900, CDMA BC0/10, WCDMA B5/8, LTE B5/8/12/13/14/17/18/19/

20/26/28/29/71 RX

NORMAL CONDITION
Catch the channel?

No
No
Check RFS 1001 ≤ -65dBm Check the ANT, Sub PBA

Yes

No Resolder or change
Check L1033 ≤-65dBm
RFS1001, C1073, C1071

Yes

No Resolder or change
Check L1041 ≤-65dBm
F1000, C1075

Yes

Check component No
soldering status ok? Resolder or change
U1090, C1074 U1090, C1074

Yes
No
Check C1074 ≤-65dBm Resolder or change
C1074, U1090

Yes

Check soldering No
status(U2099) and the Resolder or change
voltage at C2077,C2104 U2099
=1.0V & C2087=1.2V &
C2081, C2086=1.8V

Yes

No Resolder or change
Receiver is OK?
UCP500

Yes

END

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8. Level 3 Repair

8-4-29. CDMA BC1, GSM 1800/1900, WCDMA B1/2/4, TDSCDMA B34/39, LTE
B1/2/3/4/25/39/66 RX

NORMAL CONDITION
Catch the channel?

No
No
Check RFS 1001 ≤ -65dBm Check the ANT, Sub PBA

Yes

No Resolder or change
Check L1033 ≤-65dBm
RFS1001, C1073, C1071

Yes

No Resolder or change
Check L1031 ≤-65dBm
F1000, L1029

Yes

No
Check component
soldering status ok? Resolder or change
U1095, C1109 U1095, C1109

Yes
No
Check C1109 ≤-65dBm Resolder or change
U1095, C1109

Yes

Check soldering No
status(U2099) and the Resolder or change
voltage at C2077, C2104 U2099
=1.0V & C2087=1.2V &
C2081, C2086=1.8V

Yes

No Resolder or change
Receiver is OK?
UCP500

Yes

END

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8. Level 3 Repair

8-4-30. LTE B7/30/38/40/41 RX

NORMAL CONDITION
Catch the channel?

No
No
Check RFS 1000 ≤ -65dBm Check the ANT, Sub PBA

Yes

No Resolder or change
Check C1088 ≤-65dBm
RFS1000, C1086, L1057

Yes

No
Check component
Resolder or change
soldering status ok?
U1095, L1072
U1095, L1072

Yes

No
Check L1072 ≤-65dBm Resolder or change
U1095, L1072

Yes

No
Check L1096 ≤-65dBm Resolder or change
F1005, C1123

Yes

Check soldering No
status(U2099) and the Resolder or change
voltage at C2077, C2104 U2099
=1.0V & C2087=1.2V &
C2081, C2086=1.8V

Yes

No
Resolder or change
Receiver is OK?
UCP500

Yes

END

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8. Level 3 Repair

8-4-31. CDMA BC0/10, GSM 850/900, WCDMA B5/8, LTE B5/8/12/13/17/18/19/

20/26/28/71 DRX

NORMAL CONDITION
Catch the channel?

No

No Resolder or change
Check V2007 ≤ -65dBm ? ANT2006, ANT2007, ANT2008,
V2007

Yes

No
Check L2023 ≤ -65dBm ? Resolder or change
L2022, L2023

Yes

Check component No Resolder or change

soldering status ok? F2000, C2094
F2000, C2094

Yes

No Resolder or change
Check C2094 ≤ -65dBm ?
F2000, C2094

Yes

No
Check component soldering status OK at Resolder or change
U2091, C2119 ? U2091, C2119

Yes

No
Check C2119 ≤ -65dBm ? Resolder or change
C2119, U2091

Yes

Check soldering status(U2099) and the NO

voltage at C2077, C2104 =1.0V & Resolder or change
C2087=1.2V & C2081, C2086=1.8V U2099

Yes

NO
Resolder or change
Receiver is O.K? UCP500

Yes

END

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8. Level 3 Repair

8-4-32. GSM1800/1900, CDMA BC1, WCDMA B1/2/4, LTE B1/2/3/4/7/25/30/40/66 DRX

NORMAL CONDITION
catch the channel?

No

No
Check L2057 ≤ -65dBm ? Resolder or change
ANT2012, C2008, C2001

Yes

No
Resolder or change
Check L2015 ≤ -65dBm ? F2007, L2059

Yes

No
Check component soldering status OK at Resolder or change
U2100, C2139 ? U2100, C2139

Yes

No Resolder or change
Check C2139 ≤ -65dBm ?
C2139, U2100

Yes

Check soldering status(U2099) and the No

Resolder or change
voltage at C2077, C2104 =1.0V &
U2099
C2087=1.2V & C2081, C2086=1.8V

Yes

No
Resolder or change
Receiver is O.K?
UCP500

Yes

END

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8. Level 3 Repair

8-4-33. LTE 38/41 DRX

NORMAL CONDITION
catch the channel?

No

No
Check L2057≤ -65dBm ? Resolder or change
ANT2012, C2008, C2001

Yes

No
Resolder or change
Check L2015≤ -65dBm ? F2007, L2059

Yes

No
Check component soldering status OK at Resolder or change
U2100, C2144 ? U2100, C2144

Yes

No Resolder or change
Check C2144 ≤ -65dBm ?
C2144, U2100

Yes

No
Check component soldering status OK at Resolder or change
F2006, C2145 ? F2006, C2145

Yes

No Resolder or change
Check C2145 ≤ -65dBm ?
C2145, F2006

Yes

No Resolder or change
Check C2139 ≤ -65dBm ?
C2139

Yes

Check soldering status(U2099) and the

No Resolder or change
voltage at C2077, C2104 =1.0V &
C2087=1.2V & C2081, C2086=1.8V U2099

Yes

No
Resolder or change
Receiver is O.K?
U2099

Yes

END

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8. Level 3 Repair

8-4-34. LTE B39 DRX

NORMAL CONDITION
Catch the channel?

No

No Resolder or change
Check V2007 ≤ -65dBm ? ANT2006, ANT2007, ANT2008,
V2007

Yes

No
Check L2023 ≤ -65dBm ? Resolder or change
L2022, L2023

Yes

Check component No
Resolder or change
soldering status ok? F2000, C2092, C2128
F2000, C2092, C2128

Yes

No
Resolder or change
Check C2128 ≤ -65dBm ?
F2000, C2092, C2128

Yes

No
Check component soldering status OK at Resolder or change
U2097, C2129 ? U2097, C2129

Yes

No
Check C2129 ≤ -65dBm ? Resolder or change
C2129, U2097

Yes

Check soldering status(U2099) and the NO

voltage at C2077, C2104 =1.0V & Resolder or change
C2087=1.2V & C2081, C2086=1.8V U2099

Yes

NO
Resolder or change
Receiver is O.K? UCP500

Yes

END

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8. Level 3 Repair

8-4-35. GSM 850/900 TX

NORMAL CONDITION
Catch the channel?

No

Yes
Check RFS 1001 Check the ANT, Sub PBA
about ≥ 23dBm?

No
Yes Resolder or change
Check L1033 ≥ 23dBm
RFS1001, C1073, C1071

No
Yes Resolder or change
Check L1041 ≥ 23dBm
F1000, C1075

No

Check component No
soldering status ok? Resolder or change
U1004, C1137 U1004, C1137

Yes

Check soldering
status(U2099) and the No
Resolder or change
voltage at C2077,C2104
U2099
=1.0V & C2087=1.2V &
C2081, C2086=1.8V

Yes

No Resolder or change
Receiver is OK? UCP500

Yes

END

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8. Level 3 Repair

8-4-36. GSM 1800/1900 TX

NORMAL CONDITION
Catch the channel?

No

Yes
Check RFS 1001 Check the ANT, Sub PBA
about ≥ 23dBm?

No
Yes Resolder or change
Check L1033 ≥ 23dBm
RFS1001, C1073, C1071

No
Yes Resolder or change
Check L1031 ≥ 23dBm
F1000, L1029

No

Check component No
soldering status ok? Resolder or change
U1004, C1134 U1004, C1134

Yes

Check soldering
status(U2099) and the No
Resolder or change
voltage at C2077,C2104
U2099
=1.0V & C2087=1.2V &
C2081, C2086=1.8V

Yes

No Resolder or change
Receiver is OK? UCP500

Yes

END

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8. Level 3 Repair

8-4-37. CDMA BC0/10, WCDMA B5/8, LTE5/8/12/13/17/20/26/28/29/71 TX

NORMAL CONDITION
Catch the channel?

No

Yes
Check RFS 1001 Check the ANT, Sub PBA
about ≥ 23dBm?

No
Yes
Resolder or change
Check L1033 ≥ 23dBm
RFS1001, C1073, C1071

No

Check component No
soldering status ok? Resolder or change
U1090, C1070 U1090, C1070

Yes

Check soldering
status(U2099) and the
No
voltage at C2077,C2104 Resolder or change
=1.0V & C2087=1.2V & U2099
C2081, C2086=1.8V

Yes

No
Resolder or change
Receiver is OK?
UCP500

Yes

END

Confidential and proprietary-the contents in this service guide subject to change without prior notice
Distribution, transmission, or infringement of any content or data from this document without Samsung’s written authorization is strictly prohibited.
8. Level 3 Repair

8-4-38. CDMA BC1, TDSCDMA B34/39, WCDMA B1/2/4,

LTE B1/2/3/4/25/39/66 TX

NORMAL CONDITION
Catch the channel?

No

Yes
Check RFS 1001 Check the ANT, Sub PBA
about ≥ 23dBm?

No

Yes Resolder or change

Check L1033 ≥ 23dBm
RFS1001, C1073, C1071

No

No
Check component
soldering status ok? Resolder or change
U1095, C1089, L1058 U1095, C1089, L1058

Yes

Check soldering
status(U2099) and the
No
voltage at C2077,C2104 Resolder or change
=1.0V & C2087=1.2V & U2099
C2081, C2086=1.8V

Yes

No
Resolder or change
Receiver is OK?
UCP500

Yes

END

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8. Level 3 Repair

8-4-39. LTE B7/30/38/40/41 TX

NORMAL CONDITION
Catch the channel?

No

Yes
Check RFS 1000 Check the ANT, Sub PBA
about ≥ 23dBm?

No
Yes
Resolder or change
Check C1088 ≥ 23dBm
RFS1000, C1086, L1057

No

No
Check component
soldering status ok? Resolder or change
U1095, C1094, C1095 U1095, C1094, C1095

Yes

Check soldering
status(U2099) and the No
voltage at C2077,C2104 Resolder or change
=1.0V & C2087=1.2V & U2099
C2081, C2086=1.8V

Yes

No
Resolder or change
Receiver is OK?
UCP500

Yes

END

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8. Level 3 Repair

8-4-40. Force Touch

Force does not work

1. Test Path : Phone dial → *#0*#
2. Tab ‘Sub key’, and then press home button with finger.
3. Check if the display color changes blue after that.

No

Check TSP Connector on No

MAIN PBA Reconnect the HDC9000

Yes

Check No
VDD_TSP_1.8V (C9084, C9064) Resolder or Replace U9000
VDD_TSP_3.0V (C9025, C9063)

Yes

Replace the UB

Yes

END

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8. Level 3 Repair

8-4-41. Dex Station

Dex Station does not work

Abnormal
Check the Charging UI Check the CCIC
(U7006)

YES

Abnormal
Check the Dex UI Check the EDP AUX SW
(U4003)

YES

Abnormal
Check the IF Socket &
SUB PCB connector Replace IF Socket or SUB PCB

Normal

END

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