Hpe Course Gen10 Proliant Family Tecnical Training

GEN10 PROLIANT FAMILY TECNICAL TRAINING
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TOUR OF THE FAMILIES
This course discusses Gen10 rack servers (DL), tower servers (microservers and ML),
blade servers (BL), and composable systems (compute modules) only.
As just described, the ProLiant family includes subcategories of the following. The
subcategories are distinguished by purpose and how they are to be installed, such
as in a rack versus as a standalone in the tower format. Additionally, within the
subcategories, they are distinguished by form factor, number of processors
supported, processor manufacture, and options.
Blade servers - Only one model is available at this time, a 1P half-size blade.
Rack servers
Tower servers
Density optimized systems
MicroServer - Only one model is available. The MicroServer is an affordable,
compact, entry-level server specifically designed for small offices, home offices,
or small business environments. It is available with ClearOS software from HPE
delivering an intuitive web-based GUI and application marketplace that is pre-
loaded on your hard drive, making it ready to use right out of the box. It uses the
AMD accelerated processing unit (APU) with graphics cores embedded to improve
graphic software performance without installing an additional PCIe graphics
adapter.
This graphic breaks down the models by part number, serial number, and product
number.
There are three different types of part numbers. The format as shown here is 6-3: 6
numeric and 3 alphanumeric characters. Each of these characters has a different
purpose and they are not interchangeable.
Assembly part numbers—Used in the manufacturing process to assemble ProLiant

servers. Parts with the same assembly numbers are identical. If anything changes in
the creation of a part (change in chipset, different component manufacturer, and so
on), a new assembly part number is assigned. The last three characters indicate the
revision of a part in the assembly number.
Spare part numbers—Used to order replacement parts for failed components in
existing servers. The spare part received will generally be a single component. Two
parts with the same spare numbers are functionally equivalent and can be used
interchangeably.
Option part numbers—Used to order new parts. The option part received generally
contains
The serial number is the key to identifying a system correctly in many of the
support tools.
The 10-digit serial number provides the year and week the server was manufactured
as illustrated here. To identify the server, you will need both the product number
and serial number.
The product number is also referred to as the product ID or model and identifies
the product on the serial number label attached to the server.
The product number is in the Global Pricing and Product Information System (GPSY
referred to as "gypsy") and is tied to the warranty.
The product number uses the 6-3 format, where the first 6 characters represent the
actual product number and the last 3 represent the option.
The label can be located on the side, rear, or top of the server depending on
chassis.
This is a look at the release of Gen10 servers. Notice that the Intel platform
servers launched first in 2017. The AMD servers launched later that year, starting
with the DL385 in December, with the exception of the MicroServer, which is based
in the AMD chipset.
GEN10 FEATURES
Individually, each server model has features unique to that model.
Overall, the new technology is for those who want faster, more powerful processors,
who want to take advantage of the power of persistent memory, who want more options
for disk configurations, and who want to benefit from the new advances of iLO 5
embedded management technology.
In addition to support for the latest Intel processor technology, the new products
offer improved features and slightly different drive options as their Gen9
counterparts.
The following features are new in all Gen10 models:
New processor form factor requires new procedure for

removal/replacement/installation.
New Intel Xeon Scalable Processor Family processor is classified as Non-CSR – It
must be installed or replaced by HPE Services personnel or HPE Partners.
Faster DIMMs with 6 channels per processor, up to 2666 MHz bus speed; also support
for ADDDC memory.
Support for SFF Dual Flash Adapter – SFF drive with two SSDs.
Increased support for NVMe drives.
Front panel iLO Service Port reserved for direct access to the iLO 5 management
ASIC.
Chassis intrusion detection switch (optional).
iLO 5:
Uses new iLO ASIC – Faster processor, more flash, more RAM
New user interface
Additional security features
Support for iLO service port
Updated pre-boot server health summary screen – Now available at any time at server
by pressing the UID button
More iLO flash and user memory
Supports new update strategy with all updates moving through management network
Support for Redfish in addition to RESTful API and IMPI
New licensing level (Advanced Premium Security Edition - support for advanced
security options)
No more support for OS agents
iLO USB service port on the front panel.
Some additional new hardware items:
Labels now a different color
Thumb latch is different
Gen9 PSUs are not compatible with Gen10 servers
New smaller TPM module mounts on system board and has a cover (optional)
New front bezel
New drive ID label on enclosure ear for rack-mount servers
New UEFI user interface.
Additional Redfish support for HPE RESTful interface.
New firmware update technology.
New Secure Start technology.
Insight Diagnostics not supported for Gen10 – Replaced with UEFI and iLO
diagnostics.
HPE Infosight for Servers support for Gen10 servers.
WARRANTY AND CONTRACT OPTIONS

The HPE ProLiant BL460c Gen10 server blade, the HPE ProLiant DL360 Gen10 server,
the HPE ProLiant DL380 Gen10 server, and the HPE ProLiant DL560 Gen10 server all
have the following warranty guidelines.
Standard Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year onsite support
with next business day (NBD) response (3-3-3).
Warranty repairs can be accomplished through the use of Customer Self Repair (CSR)
parts. These parts fall into two categories:
Mandatory CSR parts are designed for easy replacement. A travel and labor charge
will result when customers decline to replace a Mandatory CSR part.
Optional CSR parts are also designed for easy replacement but can involve added
complexity. Customers may choose to have Hewlett Packard Enterprise replace
Optional CSR parts at no charge.
HPE offers the following support options for each of the HPE ProLiant Gen10
servers:
Foundation Care Services

Proactive Care Services
Standard: HPE Proactive Care with 24x7 coverage, 3 year Support Service
Optimized HPE Proactive Care with 6 hour call-to-repair commitment, 3 year Support
Service
These support options are offered in NBD, 24x7, and CTR response times.
Basic hardware install support is available for the servers.
The HPE ProLiant BL460c Gen10 server blades are also covered by the HPE
Installation and Startup Service for HPE BladeSystem Infrastructure.
Key takeaways
The following are the most important concepts presented in ProLiant server product
families and series.
Gen10 is a ProLiant family under which there are series and models within the
series. This course discusses Gen10 rack servers (DL), tower servers (microservers
and ML), Blade servers (BL), and composable systems (compute modules) only.
Key features that differentiate Gen10 from Gen9 are enhanced performance and
security.
The first Gen10 models were launched in 2016.
Similar to PCs, tower servers are compact and self contained with respect to
network and storage equipment. A tower is a better choice for small-volume, single
use such as a file server for a small business.
A rack server is better option for a growing company because it is easier to
expand.
There are three different types of part numbers. The format is 6-3: 6 numeric and 3
alphanumeric characters. Each of these characters has a different purpose and are
not interchangeable. They are assembly part numbers, spare part number,s and option
part numbers
The 10-digit serial number provides the year and week the server was manufactured.
To identify the server, you will need both the product number and serial number.
The product number is also referred to as the product ID or model and identifies
the product on the serial number label attached to the server. The product number
is in the 6-3 format, where the first 6 characters represent the product number and
the last 3 represent the option.
In addition to support for the latest Intel processor technology, the new products
offer improved features and slightly different drive options as their Gen9
counterparts.
Some of the main new features are new processor form factor (which requires a new
procedure for removal/replacement/installation), faster DIMMs with 6 channels per
processor; support for SFF Dual Flash Adapter; increased support for NVMe drives,
iLO 5, new UEFI user interface, additional Redfish support for HPE RESTful
interface, new firmware update technology, and new Secure Start technology.
Standard Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year onsite support
with next business day (NBD) response (3-3-3).
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PRE INTALLATION CONSIDERATION
When installing the HPE ProLiant Gen10 servers, select a location that meets the
environmental requirements described in the tabbed panels below.
Space and airflow requirements****************************
To allow for servicing and adequate airflow, observe the following space and
airflow requirements when deciding where to install a rack:
Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back
of another rack or row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and
expel warm air through the rear door. Therefore, the front and rear rack doors must
be adequately ventilated to allow ambient room air to enter the cabinet, and the
rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the
ventilation openings.
When vertical space in the rack is not filled by a server or rack component, the
gaps between the components cause changes in airflow through the rack and across
the servers. Cover all gaps with blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This
arrangement ensures proper airflow. Using a rack without blanking panels results in
improper cooling that can lead to thermal damage.
The 9000 and 10000 series racks provide proper server cooling from flow-through
perforations in the front and rear doors that provide 64% open area for
ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow
rack door insert (PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to
provide proper front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional

requirements to ensure adequate airflow and to prevent damage to the equipment:
Front and rear doors—If the 42U rack includes closing front and rear doors, you
must allow 5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom
to permit adequate airflow (equivalent to the required 64 percent open area for
ventilation).
Side—The clearance between the installed rack component and the side panels of the
rack must be a minimum of 7 cm (2.75 in).
Temperature
requirements****************************************************************
To ensure continued, safe, and reliable equipment operation, install or position

the system in a well-ventilated, climate-controlled environment.
The recommended maximum ambient operating temperature (TMRA) for most server
products is 35°C (95°F). The temperature in the room where the server is located
must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party
options:
Do not permit optional equipment to impede airflow around the server beyond the
maximum allowable limits.
Do not exceed the manufacturer’s maximum ambient operating temperature (TMRA).
Power
requirements**********************************************************************
Installation of this equipment must comply with local and regional electrical
regulations governing the installation of information technology equipment by
licensed electricians. This equipment is designed to operate in installations
covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment).
For electrical power ratings on options, see the product rating label or the user
documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment,
do not overload the AC supply branch circuit that provides power to the rack.
Consult the electrical authority having jurisdiction over wiring and installation
requirements of your facility.
Electrical grounding
requirements*********************************************************
The server must be grounded properly for proper operation and safety.
In the United States, you must install the equipment in accordance with NFPA 70,
1999 Edition (National Electric Code), Article 250, as well as any local and
regional building codes.
In Canada, you must install the equipment in accordance with Canadian Standards
Association, CSA C22.1, Canadian Electrical Code.
In all other countries, you must install the equipment in accordance with any
regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7.
Furthermore, you must be sure that all power distribution devices used in the
installation, such as branch wiring and receptacles, are listed or certified
grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers

connected to the same power source, HPE recommends the use of a power distribution
unit (PDU) that is either permanently wired to the building’s branch circuit or
includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for
this purpose. Using common power outlet strips for the server is not recommended.
Rack
warnings***************************************************************************
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WARNING: To reduce the risk of personal injury or damage to the equipment, be sure
that:
The leveling jacks are extended to the floor.

The full weight of the rack rests on the leveling jacks.
The stabilizing feet are attached to the rack if it is a single-rack installation.
The racks are coupled together in multiple-rack installations.
Only one component is extended at a time. A rack may become unstable if more than
one component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a
rack:
At least two people are needed to safely unload the rack from the pallet. An empty
42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft)
tall, and might become unstable when being moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the pallet.
Always handle the rack from both sides.
OPERATING SYSTEM SUPPORT

The HPE ProLiant Gen10 servers support the following operating systems with some
exceptions for the HPE ProLiant BL460 Gen10 as shown in the table below.
Microsoft Windows
Microsoft Hyper-V Server 2012 R2
Red Hat Enterprise Linux 6.9 (64 bit) (includes KVM)
SUSE Linux Enterprise Server (SLES) 11 SP4 (64bit) (includes XEN & KVM)
Ubuntu 16.x
ClearOS 7
Citrix XenServer 7.0
VMware vSphere 6.0 U3
Oracle Linux 6.9 and 7.3
CentOS 6.9 and 7.3
The operating systems can be ordered with the server, or they can be ordered
separately and installed by the customer.
INSTALLATION OVERVIEW
This module presents information about installing the HPE ProLiant Gen10 servers at
a customer site. While standard installation procedures apply, some specific
considerations for installing these products are covered here.
The HPE ProLiant BL460c Gen10 server blade is installed in either an HPE
BladeSystem c7000 enclosure or an HPE BladeSystem c3000 enclosure.
The HPE ProLiant DL360 Gen10, DL380 Gen10, and DL560 Gen10 servers are designed to
be installed in the HPE racks described next.
Rack servers as we discussed are designed for isntallation in a rack and the family
name starts with DL. Tower servers can also be installed in a rack using the tower
to rack conversion option. These are the racks HPE supports.
POWER ADVISOR
The HPE Power Advisor utility is a tool for calculating power use of the major
components within a rack to determine power distribution, power redundancy, and
battery backup requirements for computer facilities. HPE developed the HPE Power
Advisor tool using data collected from testing HPE servers. This tool lets
customers and support estimate power consumption and the proper selection of
components including power supplies at the enclosure, rack, and multiple-rack
levels.
The tool lets you virtually configure a system with the maximum number of
processors, memory, hard drives, expansion cards, and power supplies. Proprietary
software exercises the processors to the highest possible power level and operates
all peripherals while taking voltage and current measurements. Testing continues
for all levels of processor support at all speeds, with different memory amounts
and hard drive sizes.
A variety of additional features is also provided including a condensed bill of

materials, a cost of ownership calculator, and a power report.
Also take a look at using the Power Advisor with this demo and the cost of
ownership calculator.
CABLING
When installing cables, observe the following:
All ports are labeled:

System board ports
Controller ports
12G SAS Expander ports
Most data cables have labels near each connector with destination port information.
Some data cables are pre-bent. Do not unbend or manipulate the cables.
Before connecting a cable to a port, lay the cable in place to verify the length of
the cable.
When routing cables from the front to the rear of the server, use the cable
channels on either side of the chassis.
CONFIGURE THE HARDWARE

To configure the server, complete the following tasks:
Cable the server to any external storage devices.

Cable the server to the appropriate data center networks.
Cable the iLO network port to the data center management network.
Connect to the iLO 5 user interface and make any necessary configuration changes to
the networking settings.
To confirm that the server has the latest firmware installed, check the iLO 5
Firmware and OS Software page, as shown below. If the firmware needs to be updated,
click Update Firmware on the iLO 5 interface and follow the procedures for updating
the firmware.
VERIFY THE INSTALLATION
After installing any hardware options, follow these general steps to verify the
installation:
Power on the server.

Check the status of the LEDs on the front of the server to make sure that they show
the normal states.
For details on the status of the LEDs, see the Diagnostic indicators topic in the
Troubleshoot & Resolve module.
Confirm that the server can boot to the UEFI console and to an operating system.
Use the iLO, the UEFI console, or the operating system to confirm that the
component that was just installed is operating as expected.
TROUBLESHOOT THE INSTALLATION
If you are not able to verify the installation because of faulty LED codes, unusual
operation, or error messages displayed on the POST screens, review the chapter on
Hardware Issues in the HPE ProLiant Gen10 Troubleshooting Guide available at the
Hewlett Packard Enterprise Information Library for Servers.
STORAGE
Shown below are the three types of drives that are part of the HPE SmartDrive
family. Also shown are some examples of how the HPE SmartDrive drives can be
applied to the SmartDrive bays in the HPE ProLiant Gen10 servers.
SAS/DATA
Dual flash SSD
NVMe SSD
Shown below is the new micro form factor (uFF) SSD SmartDrive and how it fits in
the dual flash drive adapter. The table below describes the components of the uFF
SSD SmartDrive devices and the Dual Flash Drive adapter.
NETWORK
The HPE ProLiant Gen10 servers support the following network adapter options,
depending on model:
Embedded network adapter with four 1GbE network ports (not in DL560 Gen10)
Optional FlexibleLOM network adapter card with four 1GbE network ports
Optional network adapters in the PCIe risers
SMART ARRAY CONTROLLERS

The HPE Smart Array Gen10 controllers for the ProLiant DL and ML Gen10 servers and
Apollo Gen10 servers support 12 Gb/s SAS and PCIe 3.0. They are ideal for
maximizing performance while supporting advanced RAID levels with up to 4 GB flash-
backed write cache (FBWC).
NOTE: The Gen 10 Smart Array controllers introduce a new firmware, so although they
look the same, they are not backward compatible with the Gen9 Smart Array
controllers. Firmware versions for Gen10 are now at version 5.x.
MEMORY
The HPE ProLiant Gen10 servers support the memory options shown in the table below.
Volatile memory:
Traditional memory
DDR4: Up to 2666 MHz
RDIMM: 8 GB, 16 GB, and 32 GB
LRDIMM: 64 GB and 128 GB
Nonvolatile memory:
DIMM type: NVDIMM-N
16 GB NVDIMM-N, DDR4-2666, 1DPC
Uses Smart Storage Battery for backup energy
JEDEC Compliant NVDIMM-N
POWER SUPPLIES
These are the power supply options available for HPE ProLiant Gen10 servers. See
the individual server topics to determine which power supply options are available
for that server.
HPE Multi-Output Power Supplies
HPE Standard Power Supplies
HPE Flexible Slot Power Supplies
PROCESSORS
These are the key differences between the Gen9 and the Gen10 server processors
based on the Intel chipset.
IMPORTANT: Compared with Gen9, the Intel processor form factor and installation
method is completely different. It is critical that you review the video from the
Service Media Library and/or the maintenance and service guide for the server.
For Gen9 servers, you attach the Intel processor to the system board and then
install the heatsink.
For Gen10, you attach the processor and heatsink together, and the heatsink is the
mechanical retention method.
Key takeaways
The following are the most important concepts presented in the Installation and
preinstallation considerations module:
When installing the HPE ProLiant Gen10 servers, select a location that meets the
environmental requirements for space and airflow, temperature, power and electrical
grounding, and also keep the special requirements for installing rack servers.
Each Gen10 server supports specific versions of Microsoft Windows Server, VMware
vSphere, VMware ESXi, Red Hat Enterprise Linux Server (RHEL), SUSE Linux Enterprise
Server (SLES), ClearOS/VM, CentOS. For some, like Ubuntu and Citrix, enablement is
required.
Gen10 servers are designed to be installed in one of the following HPE racks: HPE
Standard series racks, HPE Advanced series racks, HPE Enterprise series racks, HPE
G2 Advanced series racks, HPE G2 Enterprise series racks.
The module also covered the preinstallation considerations including the use of the
Power Advisor and Cabling.
To configure the server after hardware installation:
Cable the server to external storage devices, data center networks, and the
management network.
Connect to the iLO 5 GUI and configure the network settings.
To verify the hardware installation:
Power on the server and check the status of the front panel LEDs.
Confirm that the server can boot to the console and to an operating system.
Confirm that the server or component is operating as expected.
Troubleshoot the installation using the information in the HPE ProLiant Gen10
Troubleshooting Guide.
This module covered the installation of following hardware components of the HPE
ProLiant Gen10 servers:
HPE SmartDrive family options for storage.
Network adapter options, depending on model:
Embedded network adapter with four 1GbE network ports (not in DL560 Gen10)
Optional FlexibleLOM network adapter card with four 1GbE network ports
Optional network adapters in the PCIe risers
The HPE Smart Array Gen10 controllers for the ProLiant DL and ML Gen10 servers and
Apollo Gen10 servers support 12 Gb/s SAS and PCIe 3.0, and are ideal for maximizing
performance while supporting advanced RAID levels with up to 4 GB flash-backed
write cache (FBWC). The Gen 10 Smart Array controllers introduce a new firmware, so
although they look the same, they are not backward compatible with the Gen9 Smart
Array controllers. The classes (S, E, and P) and models are HPE Smart Array P208i-
a, i-p, e-p 408e-p, i-p, i-a, 816i-a, 824i-p controllers.
The supported memory options are traditional volatile DDR4 memory, and nonvolatile,
NVDIMM memory.
The power supplies are HPE Multi-Output Power Supplies, HPE Standard Power
Supplies, HPE Flexible Slot Power Supplies.
Compared with Gen9, the Intel processor form factor and installation method is
completely different.
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TOUR OF THE SERVERS
The HPE ProLiant BL460c Gen10 server blade supports industry-standard technology
leveraging the latest Intel Xeon Processor Scalable Family with up to 28 cores,
internal 12 Gb SAS, and up to 2 TB of HPE DDR4 SmartMemory.
Flexible storage options quickly enable extended local capacity and cost-effective
boot disk storage. Options include up to four drives with uFF or up to two drives
with SFF and NVMe.
The HPE ProLiant BL460c Gen10 server blade with Generation 2 Intel Scalable Family
of processors delivers unprecedented levels of performance for database and
analytic workloads.
Let's look at the new features that back up the BL460c marketing description.
External walkaround
Click through the panels for external views of the HPE ProLiant BL460c Gen10 blade.
Internal Walkaround
Click through the panels for internal views of the HPE ProLiant BL460c Gen10 blade.
The tabs below show some of the many options for ProLiant BL460c Gen10 servers.
The HPE ProLiant BL460c Gen10 server blade has the following SAS/SATA adapter
(BROC) option and NVMe pass-through options that are installed on the server blade
over processor 2.
P204i-b Smart Array Controller (BROC) BL460c Gen10

NVMe Pass-through board BL460c Gen10
NVMe HDD Backplane BL460c Gen10 (associated with the pass-through board above)
The installation procedures for these ProLiant Gen10 components are the same as the
procedures for the ProLiant Gen9 components.
The picture below shows the Smart Storage SAS/SATA adapter (BROC) for the HPE
ProLiant BL460c Gen10 server blade and below that, for comparison, the BROC for the
HPE ProLiant BL460c Gen9 server blade. Note the difference in the position of the
extraction handle. The installation procedure for this Gen10 component is the same
as the procedure for the Gen9 component.
The HPE ProLiant BL460c Gen10 server blade has the following mezzanine card options
that are installed on one of the mezzanine connectors at the rear of the server
blade.
HPE FlexFabric 20GbE 2-port 630M Adapter

HPE FlexFabric 10GbE 2-port 534M Adapter
HPE Ethernet 10GbE 2-port 560M Adapter
HPE Ethernet 1GbE 4-port 366M Adapter
HPE InfiniBand QDR/Ethernet 10GbE 2-port 544+M Adapter
HPE InfiniBand FDR/Ethernet 10GbE/40GbE 2-port 544+M Adapter
HPE InfiniBand FDR 2-port 545M Adapter
HPE LPe1605 16GbE Fibre Channel HBA for BladeSystem c-Class
HPE QMH2672 16GbE Fibre Channel Host Bus Adapter
Wrench icon The installation procedures for these ProLiant Gen10 mezzanine cards
are the same as the procedures for the ProLiant Gen9 mezzanine cards.
The pictures below show the installation sequence for a mezzanine card in mezzanine
card slot 2 in the HPE ProLiant BL406c Gen10 server blade. The mezzanine card
installation is the same for the ProLiant BL406c Gen10 server blade as for the
ProLiant BL406c Gen9 server blade.
The HPE ProLiant BL460c Gen10 server blade has the following FlexibleLOM network
adapter (BLOM) options that are installed on the BLOM connectors at the rear of the
server blade.
HPE FlexFabric 20GbE 2-port 630FLB Adapter

HPE Ethernet 10GbE 2-port 560FLB Adapter
Wrench icon The installation procedures for these ProLiant Gen10 FlexibleLOM boards
are the same as the procedures for the ProLiant Gen9 FlexibleLOM boards.
The pictures below show part of the installation sequence for the FlexibleLOM board
in the HPE ProLiant BL406c Gen10 server blade.
The pictures below show the installation sequence for the FlexibleLOM (BLOM) board
in the HPE ProLiant BL406c Gen10 server blade. The BLOM board installation is the
same for ProLiant BL460c Gen10 server blade as for the ProLiant BL406c Gen9 server
blade.
The HPE ProLiant BL460c Gen10 server blade supports from 1 to 8 HPE Smart Memory
LRDIMMs or RDIMMs for each processor for a maximum of 16 DIMMs in the server.
Wrench icon The installation procedure for the DIMMs on the ProLiant BL460c Gen10
server blade is the same as the DIMM installation procedure on the ProLiant BL460c
Gen9 server blade. However, the DIMM configuration is different between the two
server blade generations.
The picture below shows the mapping of the DIMMs to the six memory channels of each
processor. Channels 1 and 4 map to two DIMMs and channels 2, 3, 5, and 6 map to one
DIMM each.
Note that four middle DIMMs for each processor are supported by the HPE Smart
Storage Battery (Megacell) for the future support of NVDIMMs. Also note that the
middle DIMMs are installed in Ultra-Low Profile (ULP) connectors so they fit under
the Smart Storage adapter.
The label on the access panel of the HPE ProLiant BL460c Gen10 server blade is
shown below. This label shows the location of the components and options in the
sever chassis.
SERVICE CONSIDERATIONS
The table below shows the chassis-related serviceable components for the HPE
ProLiant BL460c Gen10 server blade.
The table below shows the storage controller, mezzanine, and FlexibleLOM related
serviceable components for the HPE ProLiant BL460c Gen10 server blade.
OPTIONS
The front panel status LEDs for the HPE ProLiant BL460c Gen10 server blade are
shown below with a table of the possible states.
NOTE: When all four LEDs described in this table flash simultaneously, a power
fault has occurred. For more information, see the "Power fault LED codes" panel in
the COMMON OPTIONS section.
PROLIANT DL SERVERS
The following section introduces HPE ProLiant DL Gen10 servers.
The servers introduced are:

DL servers
HPE ProLiant DL20
HPE ProLiant DL120
HPE ProLiant DL160
HPE ProLiant DL180
HPE ProLiant DL325
HPE ProLiant DL360
HPE ProLiant DL380
HPE ProLiant DL385
HPE ProLiant DL560
HPE ProLiant DL580
The HPE ProLiant DL20 Gen10 Server is a 1P 1U rack-mount server that has these
general features:
New processor and memory support with Intel Xeon E-2XXX series and DDR4 2666MHz
UDIMMs.HPE ProLiant DL20 Gen10 server
Enhanced storage: Two more drives on 4SFF (up to 6 SFF drives) chassis and M.2 SSD
drives for boot.
Dedicated iLO (management) port Support (as an option kit).
HPE Gen10 security features + DL20 Gen10 is 1st ProLiant DL Server to support Intel
Software Guard Extensions (Intel SGX) feature (selected processor SKUs).
Lowest cost/priced server in the market.
Shortest depth server in the market and hence deployable anywhere.
Four DDR4, up to 2666 MHz (64 GB max).
Standard HPE Smart Array S100i Software RAID. Choice of HPE Smart Array Essential
and Performance RAID controllers for performance or additional features.
4 GB/2 GB DDR3-1866 MHz, 72-bit wide bus at 14.9 GB/s on P408i.
HPE DL/ML/SL 12W Slim Smart Storage Battery to support the standup controllers.
Four (+2) SFF /2 LFF max, HDD/SSD, M.2 Enablement Kit
2x1GbE embedded + Choice of FlexibleLOM
USB3.0 Front (1), USB2.0 Front (1, iLO mgmt), Internal USB3.0 (1), USB3.0 Rear (2)
Serial port feature as an option
HPE iLO 5 , SUM, RESTful Interface Tool, UEFI
More choice of power supplies with 500 W 94% efficiency and 800 W 48 VDC 96%
efficiency flex slot redundant power supplies
ASHRAE A3, Energy Star Configuration
Warranty increased from 1 year to 3 years (parts, labor and onsite support)
Designed with a philosophy of compact simplicity, portable form factor facilitates
deployment in small and remote offices, as point of sale platform in retail and
hospitality environments and for custom applications in space-constrained
environments
* ASHRAE - American Society of Heating, Refrigerating and Air-Conditioning
Engineers
*AROC stands for ”Adaptive RAID on Chip” which means that the card occupies a
dedicated storage controller slot and does not use a PCIe slot. More details in the
upcoming modules
*NHP - Non Hot-Plug, not designed for removal and replacement when the system is
still running.
*HPE DL20/ML30 Gen10 M.2/Dedicated iLO and Serial Port Kit will be required for the
rear Serial port enablement.
The DL120 Gen10 server is the best performing 1P server, offering an optimum
combination of compute, storage, and networking options in a 1U format to meet the
IT needs of SMBs.
New in Gen10 are the processor, support for 2666 MHz DIMMs, the storage
controllers, support for up to two NVMe drives, and drive configuration options.
The DL120 Gen10 model has one more fan slot (six total) than its Gen9 counterpart.
Highlights:
One Intel Xeon scalable processor
Support for up to 10 SFF SATA/SAS, up to 4 LFF SATA/SAS, and 2 NVMe drives (in SFF
configurations)
Embedded S100i RAID controller, option for entry and performance Flexible Smart
Array controllers
Embedded 4x 1 GbE, option for 10/25 Gb FlexFabric cards
500/800 W power supplies
The power supply format is also different from Gen9, meaning there is no support
for Gen9 PSUs in Gen10 models.
The DL160 Gen10 server offers the right price-performance for space and budget
constrained SMBs for virtualization and all their IT infrastructure workloads. It
is a 1U model.
controllers, support for up to two NVMe drives, and drive configuration options. In
addition to FlexibleLOM options, a new component called the Media Module can be
used to expand networking capabilities.
Highlights:
Up to two Intel Xeon scalable processors

Support for up to 10 SFF, up to 4 LFF SATA/SAS, and 2 NVMe drives in SFF
configurations
Array controllers
Embedded 2x 1 GbE, option for 10/25 Gb FlexFabric cards, Media Module for
additional networking options
DL180 offers right size storage in a 2U chassis for traditional and emerging SMB
requirements for database applications and software-defined storage.
controllers, support for up to two NVMe drives, and drive configuration options.
Highlights:
Up to two Intel Xeon Scalable processors

Support for up to 26 SFF, up to 12 LFF SATA/SAS + 2 SFF, and 2 NVMe drives in SFF
configurations
Array controllers
Embedded 2x 1 GbE, option for 10/25 Gb FlexFabric cards, Media Module for
additional networking options
500/800/1600 W power supplies
The HPE ProLiant DL325 Gen10 Server is a 2U rack-mount server that has these
general features:
1 or 2 AMD EPYC 7000 series processors

1 to 32 HPE Smart Memory DDR4 DIMMs (16 per processor)
19 LFF or 30 SFF HDD / SSD slots including rear SFF slots; up to 20 NVMe drives
supported
Embedded HPE Dynamic Smart Array S100i adapter with optional HPE Flexible Smart
Array or HPE Smart HBA controllers and optional stand up card
1 primary riser (3 slots, w/ or w/out 2 x M.2 carts); optional secondary riser (3
slots); optional secondary riser (2 GPU slots); optional secondary butterfly riser
(2 slots & 1 slot); total of 8 PCIe slots available
Support for 3 DW GPUs or 5 SW GPUs
4 x 1GbE embedded NIC and choice of FlexibleLOM or Standup PCIe cards
HPE iLO 5 embedded management
HPE 96W Smart Storage Battery
1 or 2 Titanium power supplies
Modular chassis design allowing for field upgrade and expansion
Chassis intrusion detection switch
The HPE ProLiant DL360 Gen10 server is a 1U rack-mount server that has these
general features:
1 or 2 Intel Xeon Processor Scalable Family 3100 / 4100 / 5100 / 6100 / 8100 series
processors
4 LFF or 8 SFF HDD / SSD slots; up to 10 SFF NVMe drives supported
1 SFF rear drive that supports SAS/SATA
HPE Dynamic Smart Array S100i adapter or optional HPE Flexible Smart Array or HPE
Smart HBA controllers
1 standard riser (2 PCIe slots); optional third Low Profile PCIe slot or dual Full
Height PCIe slots; optional dual SATA M.2 risers with 2 x16 slots also available
Support for one or two 9.5 inch length GPUs
general features:
1 or 2 Intel Xeon Processor Scalable Family 3100 / 4100 / 5100 / 6100 / 8100 series
processors
supported
slots); optional secondary riser (2 GPU slots); optional secondary butterfly riser
(2 slots & 1 slot); total of 8 PCIe slots available
This module presents an overview of the HPE ProLiant DL385 Gen10 Server. This
product offers several new features in addition to new, more powerful AMD processor
options.
HPE ProLiant DL385 Gen10 serverThe HPE ProLiant DL385 Gen10 Server is a 2U rack-
mount server that has these general features:
1 or 2 AMD EPYC 7000 series processors

supported
1 primary riser (3 slots, with or without 2 x M.2 carts); optional secondary riser
(3 slots); optional secondary riser (2 GPU slots); optional secondary butterfly
riser (2 slots and 1 slot); total of 8 PCIe slots available
general features:
1, 2, or 4 Intel Xeon Processor Scalable Family 5100 / 6100 / 8100 / 6100M / 8100M
series processors
24 SFF HDD / SSD front slots
HPE Dynamic Smart Array S100i adapter or optional HPE Flexible Smart Array or HPE
Smart HBA controllers
slots); optional secondary riser (2 GPU slots); optional tertiary butterfly riser
(2 slots & 1 slot)
Support for 2 SW GPUs
2 to 4 Standard Flex-Slot power supplies (800W, 1600W only)
The DL580 Gen10 server is significantly different from its Gen9 counterpart. The 4U
unit supports up to four CPUs, a wide range of expansion options, and up to four
GPUs. 48 DIMMs are supported in regular DIMM slots (as opposed to the DIMM
cartridges used in the Gen9 model). Highlights:
Up to four Intel Xeon Scalable processors - 2 on system board, 2 on a separate

mezzanine processor tray
Up to 16 PCIe 3.0 slots in three risers (primary and butterfly)
Support for up to 48 SFF drives, default is SATA/SAS but up to 20 of those can be
NVMe depending on configuration
Support for up to four GPUs
Array controllers
Embedded 4x 1 GbE, option for 10/25 Gb FlexFabric cards
Six double fans (two rotors placed vertically in one fan unit) in an easy-to-remove
fan cage
PROLIANT ML SERVERS
The following section introduces ProLiant ML Gen10 servers.

The servers introduced are:
ML30
ML110
ML350
The HPE ProLiant ML30 Gen10 server is a 4U tower server that has these general
features:
Processor family supported:

Intel Xeon E-2100 processor series.
Intel Core i3 processor
Intel Pentium Gold processor
4 DDR4 UDIMM 2666 MT/s up to 64GB
8 hot-plug SFF or 4 hot-plug LFF SATA/SAS or 4 non-hot-plug LFF SATA (+2 non-hot
plug drives), M.2 SSD option
HPE Smart Array S100i controller Raid 0/1/10/5
2 x 1GbE embedded NICs
1 ATX 350W/500W PS , RPSU Redundancy
Chassis 4U Tower (Tower to Rack Conversion Kit)
The HPE ProLiant ML110 Gen10 server is a 4.5U tower server that has these general
features:
1 Intel Xeon Scalable 3100 / 4100 / 5100 series processor

1 to 6 HPE SmartMemory DDR4 DIMMs
16 hot-plug SFF or 8 hot-plug LFF SATA/SAS or 8 non-hot-plug LFF SATA HDD/SSD, M.2
SSD enablement
HPE Smart Array S100i controller or optional HPE Smart Array standup PCIe
controllers
1 to 2 GPUs (two single-wide or one double-wide) (available after initial release)
2 x 1GbE embedded NICs
1 ATX 350W/550W PSU or 1 to 2 800W RPSUs
The HPE ProLiant ML350 Gen10 server is a 4U tower or 5U rack-mount server that has
these general features:
1 to 2 Intel Xeon Scalable 3100 / 4100 / 5100 / 6100 / 8100 series processors
1 to 24 HPE SmartMemory DDR4 DIMMs (12 per processor)
24 hot-plug SFF or 12 hot-plug LFF SATA/SAS or 12 non-hot-plug LFF SATA HDD or 8
NVMe PCIe SSD, M.2 SSD enablement
HPE Smart Array S100i controller or optional HPE Smart Array modular or standup
PCIe controllers
1 to 4 single-wide or double-wide GPUs
4 x 1GbE embedded NIC and Standup PCIe networking cards
1 500W non-hot-plug PSU or 1 to 2 Titanium 500W/800W/1600W RPSUs
The HPE ProLiant MicroServer Gen10 is a small, quiet, and stylishly designed server
that is ideal for micro and small businesses looking to build their first IT server
environment.
With a form factor that is easy to set up, use, and service, the HPE ProLiant
MicroServer Gen10 helps small businesses use a server that provides better and
secured access to data, more efficiency in operations, while driving down their
operating expenses.
The following are the main product goals of the HPE ProLiant MicroServer Gen10
server.
To continue the momentum of the HPE MicroServer Gen8 server and keep driving the
single processor volume at the entry level segment
Bring to customers an out-of-the-box-ready experience with the low cost yet server
class performance system that is easy to setup and simple to use
Target expanded markets such as: Networked Attached Storage (NAS), surveillance
system, and digital signage
The HPE ProLiant MicroServer Gen10 server has these new features:
Embedded Graphics
The AMD Opteron Accelerated Processing Units (APUs) are integrated with GPU cores
which provide great graphics capability
Leveraging the APU support, the HPE MicroServer Gen10 server provides users with
two Display Ports which support up to a 4K resolution
ClearOS provides a single processor (1P) market game changing opportunity
ClearOS, which is designed for SMB, SOHO, and Home consumer users, is preloaded to
every SKU with one or more HDDs
Easy to setup, user-friendly GUI, and a marketplace with a variety of applications
that allows users to only choose or purchase what they actually need
Key takeaways
The following are the most important concepts presented in the Tour of the servers
module
This module gave a tour of HPE ProLiant Gen10 BL servers (BL460c), DL servers DL20,
DL120, DL160, DL180, DL325, DL360, DL380, DL385, DL560, DL580, ProLiant ML servers
ML30, ML110, and ML350, MicroServer, and a reference to more indepth course to the
D2500 SB Storage Blade.
The HPE ProLiant BL460c Gen10 Server Blade supports the latest Intel Xeon Processor
Scalable Family with up to 28 cores, internal 12 Gb SAS, and up to 2 TB of HPE DDR4
SmartMemory. It holds up to four drives with uFF, or up to two drives with SFF and
NVMe. It delivers unprecedented levels of performance for database and analytic
workloads.
The HPE ProLiant DL20 Gen10 server is a 1P 1U rack-mount server with workloads that
is ideal for small and medium businesses, enterprises running IT infrastructure
workload, and is a great edge of the network server for service providers.
The DL120 Gen10 server is the best performing 1P server, offering an optimum
combination of compute, storage, and networking options in a 1U format to meet the
IT needs of SMBs.
The 1U DL160 Gen10 server offers the right price-performance for space and budget
constrained SMBs for virtualization and all their IT infrastructure workloads.
DL180 offers right size storage in a 2U chassis for traditional and emerging SMB
requirements around database applications and software-defined storage.
The HPE ProLiant DL325 Gen10 server is a 2U rack-mount server with faster, more
powerful processors, more options for disk configurations, and the benefit from iLO
5 embedded management technology.
The HPE ProLiant DL360 Gen10 is a performance-driven, dense server that can
confidently be deployed for virtualization, database, or high-performance
computing, delivering security, agility, and flexibility without compromise.
Adaptable for diverse workloads and environments, the secure 2P 2U HPE ProLiant
DL380 Gen10 delivers world-class performance with the right balance of
expandability and scalability, ideal for multiple environments from containers to
cloud to big data.
The 2P, 2U HPE ProLiant DL385 Gen10 server has been designed with flexibility while
delivering a high maximum core count and large memory footprint, ideal for purpose-
built platform for virtualization.
The HPE ProLiant DL560 Gen10 server is a high-density, four-socket (4S) server with
high performance, scalability and reliability, in a 2U chassis, ideal for business
critical workloads, virtualization, server consolidation, database, business
processing, and general 4P data-intensive applications where data center space and
the right performance are paramount.
The DL580 Gen10 server is significantly different from its Gen9 counterpart. The 4U
unit supports up to four CPUs, a wide range of expansion options, and up to four
GPUs. Forty-eight DIMMs are supported in regular DIMM slots (as opposed to the DIMM
cartridges used in the Gen9 model).
The HPE ProLiant ML30 Gen10 server is a powerful yet affordable tower server
designed for small, remote, and branch offices to run on-premises and in hybrid
cloud solutions, delivering reliability and expandability at a lower cost.
The HPE ProLiant ML110 Gen10 server is a 4.5U tower server that is designed to
provide redundancy, reliability, and manageability. The server delivers the right
size tower with performance and expandability that covers a wide range of
applications and workloads, and addresses our customers from SMB to enterprise-
class server ROBO environments.
Driving a wide range of workloads with a flexible, shorter, and rackable chassis
design that can fit in different physical environments, the secure 2P HPE ProLiant
ML350 Gen10 Server delivers the ideal set of performance and expandability for
changing business, ideal for remote/branch offices of large enterprises and data
centers.
The HPE ProLiant MicroServer Gen10 is a small, quiet, and stylishly designed server
that is ideal for micro and small businesses looking to build their first IT server
environment. With a form factor that is easy to set up, use, and service, the HPE
ProLiant MicroServer Gen10 provides better and secured access to data, and more
efficiency in operations, while driving down their operating expenses.
===================================================================================
===============
THEORY OF OPERATIONS
As you already learned, servers ending in -0 use Intel Xeon processors, while
servers ending in -5 have AMD EPYC processors.
Intel Xeon Scalable Processors

The HPE ProLiant Gen10 servers that end in "0" all use the new Intel Xeon Processor
Scalable Family of processors. These processors offer increased speed, performance,
security, and scalability.
Processor class names

Intel Xeon Platinum logoThe Intel Xeon Processor Scalable Family of processors have
a new naming scheme for the different processor classes. Instead of the former E5
and E7 nomenclature, Intel is moving to a "metal-based" naming scheme. The table
below describes the classification of the processors.
Memory limits
Each Intel Xeon Processor Scalable Family processor supports six memory channels,
and the memory DIMMs are distributed across those six channels.
The maximum amount of memory supported for most processor SKUs is 768GB per socket
(per processor).
However, some processor SKUs have an M on the processor number that indicates that
the processor supports 1.5TB of memory DIMMs per socket.
For example:
Processor SKU: Intel Xeon Platinum 8160 processor – Supports up to 768 GB of memory
Processor SKU: Intel Xeon Platinum 8160M processor – Supports up to 1.5 TB of
memory
SKU naming scheme

The picture below shows the SKU naming scheme for the Intel® Xeon® Processor
Scalable Family processors.
AMD EPYC Processors

The HPE ProLiant DL325 and DL385 Gen10 servers use the AMD EPYC 7000 series
processors. These processors offer increased speed, performance, security, and
scalability.
STORAGE
These are the types of storage media that the Gen10 servers support.
Hard disk drives or HDDs (spinning media)
Electromagnetic technology
Sophisticated error checking and reporting
HPE Gen10 servers support these HDD types that are used for different purposes.
HPE Server Midline Hard Drives deliver the highest capacity, performance and
reliability to data center applications. Midline hard drives allow the storage of
more data without sacrificing performance or reliability, they are ideal for bulk
storage requirements.
HPE Server Enterprise Hard Drives offer the highest level of performance and
reliability for both mission-critical and I/O-intensive applications
Solid State Drives (or SSDs)

Electrical circuitry – flash memory
Not susceptible to data loss due to power failure
Form factors supported on Gen10 servers
Small Form Factor (SFF)

Large Form Factor (LFF)
uff - Micro Form Factor (two can be installed in single SFF Smart Drive bay)
HPE Gen10 servers support these SSD types for different purposes
HPE Server Write Intensive (WI) Solid State Drives (SSDs) deliver high performance
and endurance while reducing power consumption for customers with applications
requiring high random read and write IOPS performance
HPE Server Read Intensive (RI) Solid State Drives (SSDs) deliver high performance
and endurance for applications requiring high random read IOPS performance.
HPE Servers Mixed Use (MU) Solid State Drives (SSDs) deliver high performance and
endurance for applications requiring high random read and write IOPS performance.
They use NVMe (Non-Volatile Memory Express) which is an interface protocol built
especially for SSDs. NVMe works with PCI Express (PCIe) to transfer data to and
from SSDs. NVMe enables rapid storage in computer SSDs.
µff drives
Shown below is the new Micro Form Factor (uFF) SSD SmartDrive and how it fits in
the Dual Flash Drive adapter. The table below describes the components of the uFF
SSD SmartDrives and the Dual Flash Drive adapter.
HPE Gen10 servers support these memory types. See the individual server
descriptions for more information on configuration guidelines.
UDIMM
RDIMM
LRDIMM
NVDIMM
SECURITY
iLO is a submanagement controller embedded on the system board of almost all
ProLiant servers. There are a few exceptions where iLO does not ship with the
server, such as the ProLiant MicroServer Gen10. From a service point of view, iLO 5
continues to be a central hub for observing status, updating firmware, operating
the server and mounting media remotely, viewing or downloading server logs, and
viewing system information on a server that is offline or that has issues
preventing boot.
iLO 5 supports RESTful commands based on the Redfish specification. iLO 5 also
continues to support Intelligent Platform Interface (IPMI) commands. iLO 5 is the
first onboard management controller to support the RESTful Application Programming
Interface (API) based on Redfish.
iLO 4 supported RESTful (hprest) commands before RESTful became the base for the
Redfish specification. Therefore, scripts written for iLO 4 might not work on iLO 5
(ILOREST) without editing.
From a hardware point of view, the iLO 5 ASIC is based on the Advanced Risc Machine
(ARM) processor. iLO 5 is directly accessible from a dedicated RJ-45 port on the
rear of the servers as well as the iLO service port on the front. As we discussed
earlier, the NAND storage was doubled, and the processor speed was doubled.
These new technologies were introduced or updated:

Secure Start and Hardware Root of Trust, which implements hardware-based security
measures to the boot process.
Redfish - Everything is based on Redfish - HPE RESTful API. This is the preferred
API. iLO will still support RIBCL commands
Performance - Updated ASIC, doubled flash storage (32 GB), 4 GB NAND, and increased
processor speed to support faster performance
Agentless management changes were introduced in iLO 4 and carried forward. In
Gen10, OS-based agents are no longer supported. However, iLO does support SNMP, but
instead of being passed from the operating system using operating system agents,
SNMP traps are passed through iLO to the operating system. As observed in the
Walkaround topic simulation, the customer can configure SNMP using the Management
menu from the iLO dashboard or using the RESTFUL API.
Firmware update technology sent to system through iLO network
Key takeaways
The following are the most important concepts presented in the Theory of operations
module.
The HPE ProLiant Gen10 servers that end in "0" all use the new Intel Xeon Processor
Scalable Family of processors. These processors offer increased speed, performance,
security, and scalability.
The HPE ProLiant DL325 and DL385 Gen10 servers use the AMD EPYC 7000 series
processors. These processors offer increased speed,performance, security, and
scalability.
The types of storage media that the Gen10 servers support are:
Hard disk drives or HDDs (spinning media)
HPE Server Midline Hard Drives deliver the highest capacity, performance and
reliability to data center applications. Midline hard drives allow the storage of
more data without sacrificing performance or reliability, they are ideal for bulk
storage requirements.
HPE Server Enterprise Hard Drives offer the highest level of performance and
reliability for both mission-critical and I/O-intensive applications.
Solid State Drives (or SSDs)
Form factors:
Small Form Factor (SFF)
Large Form Factor (LFF)
uff - Micro Form Factor (two can be installed in single SFF Smart Drive bay)
HPE Gen10 servers support these SSD types for different purposes:
HPE Server Write Intensive (WI) Solid State Drives (SSDs) deliver high performance
and endurance while reducing power consumption for customers with applications
requiring high random read and write IOPS performance
HPE Server Read Intensive (RI) Solid State Drives (SSDs) deliver high performance
and endurance for applications requiring high random read IOPS performance.
HPE Servers Mixed Use (MU) Solid State Drives (SSDs) use NVMe (Non-Volatile Memory
Express) which is an interface protocol built especially for SSDs. NVMe works with
PCI Express (PCIe) to transfer data to and from SSDs. NVMe enables rapid storage in
computer SSDs.
µff drives: The new Micro Form Factor (uFF) SSD SmartDrive.
Gen10 servers support UDIMM, RDIMM, LRDIMM, and NVDIMM, depending on model.
From a service point of view, iLO 5 continues to be a central hub for observing
status; updating firmware; operating the server and mounting media remotely;
viewing or downloading server logs; and viewing system information on a server that
is offline or that has issues preventing boot.
These new technologies were introduced or updated:
Secure Start and Hardware Root of Trust, which implements hardware-based security
measures to the boot process.
Redfish - Everything is based on Redfish - HPE RESTful API.
Performance - Updated ASIC, doubled flash storage (32 GB), 4 GB NAND, and increased
processor speed to support faster performance
Agentless management changes were introduced in iLO 4 and carried forward. In
Gen10, OS-based agents are no longer supported. However, iLO does support SNMP, but
instead of being passed from the operating system using operating system agents,
SNMP traps are passed through iLO to the operating system.
Firmware update technology sent to system through iLO network.
===================================================================================
=========
EMBEDDED SERVER MANAGEMENT
Describing which products make up our HPE embedded server management portfolio is
quite simple. These products comprise HPE’s Server Lifecycle Management
experience. HPE embedded server management products let you provision, monitor,
optimize, and troubleshoot HPE servers.
In this course, we examine the products indicated with the asterisk (*), which have
been updated with the launch of HPE ProLiant Gen10 servers:
Agentless Management*
Active Health System Viewer*
iLO*
iLO Amplifier Pack*
Intelligent Provisioning*
RESTful
iLO RESTful API*
RESTful Interface Tool*
Scripting Toolkit for Windows and Linux
Scripting Tools for Windows PowerShell
Smart Update – Service Pack for ProLiant (SPP), SPP Custom Download, Smart Update
Manager (SUM), Integrated Smart Update Tools (iSUT)*
UEFI System Utilities*
AGENTLESS MANAGEMENT
Starting with Agentless Management, up until Gen10, iLO supported agent management
software that ran on the operating system.
Management agents are no longer supported by iLO for Gen10. Previously for Gen8 and
Gen9 servers, customers could choose management agents or agentless management. For
Gen10, there is no longer a choice. Some of the reasons for this change are
described in the graphic below. Mainly, this change supports stronger security with
no "open" management ports.
Agentless Management is part of the iLO 5 firmware. It can monitor the health of
server and server components, and supply this information directly to HPE OneView
or to HPE SIM, including SNMP traps and Redfish notifications. This frees up memory
and processor resources on the host OS for use by server applications.
ACTIVE HEALTH SYSTEM VIEWER
The Active Health System Viewer (AHSV) was launched at the end of the Gen9 launch.
For Gen10, customers can download the file from iLO (as shown here) and click to
access the viewer from the HPE support site.
IMPORTANT: The customer will need an HPE Passport account. For support, you will
need your employee identification to upload and view.
Notice the settings from iLO. Customers can choose to download the entire file or
portions of it by identifying a date range. Click for a simulation of the new
process for viewing AHS log files with AHSV. Observe these features that allow you
to:
Read server configuration information

View driver/firmware inventory
Review event logs
Respond to Fault Detection Analytics alerts
Open new and update existing support cases
The top new features of iLO 5, in addition to a more readable, easier to navigate
interface, include the following.
Tighter security
Transition to Agentless Management (discussed previously in the Agentless
Management topic)
Enhanced firmware and software management capabilities
Updated Pre-Boot Server Health Summary
iLO Service Port
iLO FEDERATION
iLO Federation lets you manage multiple servers from one system using the iLO web
interface. As shown here when configured for iLO Federation, iLO uses multicast
discovery and peer-to-peer communication to enable communication between the
systems in an iLO Federation group. We'll go over the requirements and take a
walkthrough in subsequent topics.
iLO LICENSING
Customers may choose to have the iLO license applied in the factory or purchase a
license after the server leaves the factory. The optimum choice is to have the
license installed in the factory. This is because during the manufacturing
configuration process, the license key is confirmed with iLO. This means that the
key is backed up, and if it is lost, it is restored when iLO is restored with no
user interaction required.
The license a customer purchases will determine the features that are available
from the iLO menu. Click the Job Aids link at right for a description of the
licensing schemes.
If a customer wants to access and use the Remote Console, and mount Virtual Media,
for example, they will need a license. Apply the license from the Administration
Menu.
iLO AMPLIFIER PACK

iLO Amplifier Pack is a new product introduced in Gen9, but you will probably
become more familiar with it as Gen10 servers are launched. The course number for
the iLO Amplifier training is at right.
INTELLIGENT PROVISIONING
Intelligent Provisioning is a single-server assistance tool that speeds up
deployment and provides flexibility in the process for provisioning servers.
It is embedded in all ProLiant Gen10 servers and HPE Synergy compute modules.
Intelligent Provisioning supplies most of the drivers required for the operating
system in a wizard-style format.
Intelligent Provisioning replaces and improves upon the SmartStart CDs and Smart
Update Firmware DVD that were used with previous generation ProLiant servers.
RESTFUL
These tools are available for managing the server through scripting and command-
line methods.
An application programming interface (API) - iLO includes the iLO RESTful API,
which is Redfish API conformant and lets you interact directly with iLO to perform
configuration, inventory, and monitoring of the server.
A command line tool that lets you interact with iLO from the operating system
platform to configure the server - the RESTful Interface Tool.
Scripting tools that let you set up multiple iLO management processors. Scripts are
XML files written for a scripting language called RIBCL. You can use RIBCL scripts
to configure iLO on the network during initial deployment or from a deployed host.
The following topics provide more detail on each of these methods.
iLO 5 server management provides intelligent remote control automation through

scripting or an API. Conforming to the Redfish standard, the iLO RESTful API
provides more capabilities for experienced programmers to leverage to manage the
complete life cycle of HPE Gen10.
To access the iLO RESTful API, use an HTTP-capable client, such as a web browser
with a plug-in. For example, you can use the Google Chrome with the POSTMN REST
Client plug-in extension or cURL. Run the iLO RESTful API from the same HTTPS IP
address with the Redfish extension: https://<IP ADDRESS>/redfish/v1.
You, as a programmer, can use the iLO RESTful API secure interface to perform
remote server provisioning, configuration, inventory, and monitoring to industry
standards through Redfish API conformance. The iLO RESTful API uses the basic HTTP
operations (GET, PUT, POST, DELETE, and PATCH) to submit or return a JSON formatted
resource to or from an Uniform Resource Identifier (URI).
Today many server administrators use multiple utilities that for a previous
generations of ProLiant, HPE packaged under Software Tool Kits. The RESTful
Interface Tool (ILOrest), which was introduced in Gen9, has been supplemented to
provide more capabilities and adherence to the Redfish DMTF specification for HPE
ProLiant Gen10 servers.
ILOrest lets you:
Use a single utility to manage BIOS, iLO, Smart Array and updates
Work with base file support for all ProLiant Gen10 server settings
Use an easy, human-readable file system
Be independent of hard-coded variables
Leverage an industry-standard tool
Configure and deploy scripts securely and remotely
Deploy to multiple servers from a single utility
Clone the iLO settings to save and/or upload to the server.
After customers install ILOrest, they can access it from the platform. The
following demonstration shows how to access ILOrest from Windows and enter a simple
command to change the boot order.
A large community is using the ILOrest tool because it is based on the Redfish
standard and offers many more functions and features than traditional scripting
tools.
Features of ILOrest include the capability to run it in interactive, scriptable,

and file-based modes. Other tasks that you can perform to configure and maintain
the server include:
Getting server inventory

Applying a license
Updating the firmware
Use the handy iloclone command (you can try it from the link at right) to clone the
iLO settings. This command lets save the settings and upload them. You can perform
this procedure using the Remote Console from iLO 5, or if physically present at the
server, you can use the procedure to connect with a USB-to-Ethernet adapter to the
iLO Service Port.
Another benefit to ILOrest is that security can be enforced because you are logging
in to the server to enter commands.
More info
Review the dynamic github site, which is updated regularly as new sample scripts
are added. These scripts will let you perform everyday tasks.
https://hewlettpackard.github.io/python-redfish-utility/#overview
In addition to the web browser interface, the iLO firmware provides multiple ways
to configure and control iLO and the server as we discussed, through the iLO
RESTful API and with the ILOrest tool.
You can also access iLO and launch scripts and issue command line instructions. The
scripting tools provide a method to configure multiple iLO systems, to incorporate
a standard configuration into the deployment process, and to control servers and
subsystems. Using the scripting tools lets you:
Change the Administrator password on all your iLO systems.

Configure LDAP directory service settings.
Control the server power state.
Attach a virtual media CD/DVD to the host server.
Update the iLO firmware.
Retrieve power consumption data.
Issue various configuration and control commands.
The command line tools provide quick and easy methods to send commands to the iLO
firmware and host servers.
Scripts are XML files written for a scripting language called RIBCL. You can use
RIBCL scripts to configure iLO on the network during initial deployment or from a
deployed host. The following methods are available:
HPQLOCFG—A Windows command-line utility that sends RIBCL scripts over the network
to iLO.
HPONCFG—A local online scripted setup utility that runs on the host and passes
RIBCL scripts to the local iLO. When iLO is configured to use the SuiteB security
state, only HPONCFG for Linux is supported.
Custom scripting environments (LOCFG.PL)—The iLO scripting samples include a Perl
sample that can be used to send RIBCL scripts to iLO over the network.
SMASH CLP—A command-line protocol that can be used when a command line is
accessible through SSH or the physical serial port.
This is a quick overview of the functionality of the Smart Update Tools.
UEFI
The UEFI System Utilities interface changed substantially, as you can see from the
screen capture below. It is now more graphical and allows you to use a mouse as
well as the keyboard to navigate to menu items. The previous text-based user
interface can be selected from the Setup Browser Selection menu item.
The new features at a glance are shown below. Mouse over the ? to take a look at
the help that will be available on each menu page specific to that menu page.
The new version of System Utilities for Gen10 not only changed in look and
navigation capabilities, it added or changed several features.
Faster boot
User interface
Secure start
Memory
Intelligent system tuning
Scripting
Smart Array configuration
Diagnostics
Customizable splash screen
The HPE implementation of UEFI remains Class 2.
These are the key technologies that support the new features introduced with Gen10.
Reliability, availability, and serviceability (RAS) features are a comprehensive
suite of memory error detection and correction features to prevent data corruption
and keep the system up and running. These are the features that were improved or
developed for Gen10.
Additionally, these features were introduced for Gen10 and are available for
configuration from UEFI.
Intelligent system tuning
Memory Fast Training
Redfish specification
Secure start
HTTP/HTTPS boot
Key takeaways
The following are the most important concepts presented in the Embedded server
management module.
HPE embedded server management products let you provision, monitor, optimize, and
troubleshoot HPE servers.
Agentless Management is part of the iLO 5 firmware. (Management agents are no
longer supported by iLO for Gen10.) It can monitor the health of server and server
components, and supply this information directly to HPE OneView or to HPE SIM,
including SNMP traps and Redfish notifications
The top new features of iLO 5, in addition to a more readable, easier to navigate
interface, include the following: tighter security, transition to Agentless
Management, enhanced firmware and software management capabilities, updated Pre-
Boot Server Health Summary, iLO Service Port.
iLO Federation lets you manage multiple servers from one system using the iLO web
interface.
Customers may choose to have the iLO license applied in the factory or purchase a
license after the server leaves the factory. The optimum choice is to have the
license installed in the factory. The license a customer purchases will determine
the features that are available from the iLO menu.
Intelligent Provisioning is a single-server assistance tool that speeds up
deployment and provides flexibility in the process for provisioning servers. It is
embedded in all ProLiant Gen10 servers.
The tools available for managing the server through scripting and command-line
methods are: an application programming interface (API) - iLO includes the iLO
RESTful API, which is Redfish API conformant and lets you interact directly with
iLO to perform configuration, inventory, and monitoring of the server; a the
RESTful Interface Tool, a command line tool that lets you interact with iLO from
the operating system platform to configure the server; and scripting tools that let
you set up multiple iLO management processors. Scripts are XML files written for a
scripting language called RIBCL. You can use RIBCL scripts to configure iLO on the
network during initial deployment or from a deployed host.
The UEFI System Utilities interface changed substantially: It is now more graphical
and allows you to use a mouse as well as the keyboard to navigate to menu items.
The previous text-based user interface can be selected from the Setup Browser
Selection menu item.
===================================================================================
==========
REPAIR
Before performing service procedures, review the usual safety information, and
perform the necessary procedures to prepare the server for hardware replacement.
NOTE: This information has not changed from the safety information and server
preparation information for the HPE ProLiant Gen9 servers.
Safety considerations
Before performing service procedures, review the typical safety information in the
panels below.
Prevent electrostatic discharge
To prevent damaging the system, be aware of the precautions you must follow when
setting up the system or handling parts. A discharge of static electricity from a
finger or other conductor may damage system boards or other static-sensitive
devices. This type of damage may reduce the life expectancy of the device.
Prevent electrostatic damage

Rack warnings
Server warnings and cautions
UNIQUE TOOLS
The service procedures for the HPE ProLiant Gen10 servers and server blades require
the following tools for some procedures:
T-10 / T-15 / T-30 Torx screwdrivers
An electrostatic wrist strap that can be connected by a ground cord to a grounded
component such as a server chassis or a rack
The T-30 Torx screwdriver is needed for removal and replacement of the Intel Xeon
processor and heatsink used in HPE ProLiant Gen10 servers and server blades.
It is mentioned here because not everyone normally carries a T-30 in their toolkit.
LOCATING SERVICE PROCEDURES

There are three main places you can look for information.
Services Media Library

Detailed component removal and replacement procedures are available in the
maintenance and service guides for the HPE ProLiant Gen10 servers and server blades
and in the HPE Services Media Library (SML).
HPE Enterprise Information Library

Also consult the maintenance and service guides for the HPE ProLiant Gen10 servers,
which can be found at the Hewlett Packard Enterprise Information Library
QuickSpecs
For the latest list of serviceable components, see the QuickSpecs available for
each server at the HPE Marketing Document Library
CPU REMOVAL PROCEDURE

The Intel Xeon Processor Scalable Family processor, used in the HPE ProLiant Gen10
servers, has a different removal and replacement procedure compared with the
processors used in the previous HPE ProLiant servers as described in the
Installation and preinstallation considerations module.
Key takeaways
The following are the most important concepts presented in the Repair module.
Before performing service procedures, review the usual safety information, and
perform the necessary procedures to prepare the server for hardware replacement.
Follow safety considerations (prevent electrostatic discharge, rack warnings,
server warnings, and cautions).
The necessary procedures to prepare the server for hardware replacement are:
Power down the server
Extend the server from the rack
Remove the server from the rack
The service procedures for the HPE ProLiant Gen10 servers and server blades require
the following tools for some procedures: T-10 / T-15 / T-30 Torx screwdrivers, and
an electrostatic wrist strap that can be connected by a ground cord to a grounded
component such as a server chassis or a rack.
Detailed component removal and replacement procedures are available in the
maintenance and service guides for the HPE ProLiant Gen10 servers and server blades
and in the HPE Services Media Library (SML).
There are three places you can find more information on the new processor
remove/replace process: the Services Media Library (SML), the HPE Learning Catalog,
and the HPE Support Center.
===================================================================================
==========
TROUBLESHOOTING
As you manage your server life cycle, you might encounter issues with the server
operation. This is a typical troubleshooting work flow. We cover each of the stages
or responses in the following topics.
Gather important information before you begin
Before you begin troubleshooting the issue, gather the following information for
use during troubleshooting and for use if the issue requires contacting Hewlett
Packard Enterprise support:
Active Health System log

OS logs
Symptom information
IML
POST error messages
OA SHOW ALL report (for HPE ProLiant BL server Blades only)
Other
LEDS
The HPE ProLiant Gen10 servers have the following common diagnostic indicators.
SAS/SATA drive LEDs
NVMe drive LEDs
uFF drive LEDs
Flex Slot power supply LED
Power fault LED codes
ONBOARD DIAGNOSTICS
Given the extensive health monitoring and reporting available with the Gen10 server
launch, from the iLO 5 web browser pages and from the UEFI System Utilities, the
onboard diagnostics tool was retired.
Review the Active Health System (AHS) viewer topic for more information on the type
of diagnostic information that you can review after uploading and reviewing the AHS
logs.
GATHERING INFORMATION
There is more than one place to gather information, depending on what you are
looking for. Here are some scenarios where you might want to check one place first.
Review what you would do against what we suggest here by clicking the links below.
ACTIVE HEALTH SYSTEM

As a review, the Active Health System provides:
Continuous health monitoring of over 1600 system parameters

Logging of all configuration changes
Consolidated health and service alerts with precise time stamps
Agentless monitoring that does not affect application performance
After you download the Active System Log, you can access the Active Health System
Viewer for a graphical representation of the telemetry data collected.
Additionally, the Active Health System Viewer can assist the troubleshooting
process by opening a case. We'll discuss that in more detail in the Troubleshooting
module.
iLO SERVICE PORT

The iLO Service Port is a new feature of the HPE ProLiant Gen10 servers. It is
intended to let you directly access iLO 5 if you are present at the machine. Use
the iLO Service Port for troubleshooting procedures.
When you have physical access to a server, you can use the Service Port to do the
following:
Download the Active Health System Log to a supported USB flash drive.
Retrieve the Service Port status by using a REST client and the iLO RESTful API
using a supported USB-to-Ethernet adapter.
Connect to access the iLO web interface, remote console, CLI using a supported USB-
to-Ethernet adapter.
When you use the iLO Service Port:
The event is logged in the iLO Event Log.

The server UID blinks to indicate the Service Port status and the UID icon on the
iLO 5 web browser interface blinks and indicates that the iLO Service Port is being
accessed.
Do
Use a supported USB flash drive.
Use a supported USB-to-Ethernet adapter.
Log in with a privileged user account.
Donts
Try to access the server through the iLO Service Port. You cannot use the Service
Port to boot any device within the server, or the server itself.
Try to access the connected device from the server.
VIEWING SERVER HEALTH SUMMARY

If you are at the server and you need to review the system health, you can connect
a monitor and view the System Health Summary. You can display the Server Health
Summary when the server is powered on or off. This feature is useful for
troubleshooting when the server will not start, and it can also be used to view the
server IP address and other health information. We plugged in a server that was
having issues as shown here. The Server Health Summary provides a thumbnail of the
server activity. This might be a view of the platform if the server is booted into
the operating system, the pertinent details of the server including the serial
number and product ID, and any errors that were logged at POST.
Access the Server Health Summary by pressing and quickly releasing the UID button.
EVENT LOG
Server health monitoring is one of the key features of iLO 5. The iLO Event Log as
shown here lists significant actions that have occurred. You can use the Search
button to look for a particular event, or you can scroll down. Events are numbered
in the order in which they are generated. You can search and sort events, use the
event filters, and even save the event log to a CSV-formatted file by clicking the
icons shown here.
LOGS
Monitoring the health of the server can be accomplished from the System Information
page and Integrated Management Log (IML). The IML records all historical events
that have occurred on the server. These are events generated by the system ROM.
DEBUG
New to ProLiant Gen10 and UEFI is the capability for the customer and you to access
Debug mode through the System Utilities menu. After it is set up, you can download
the virtual serial port (VSP) log. This is helpful for issues where the customer is
noticing a slow boot. You can view the log and see whether a particular device is
slow to launch.
RESET SERVER
There are the types of restore operations you can perform on the server.
Restore Default Manufacturing Settings System Configuration > BIOS/Platform

Configuration (RBSU) > System Default Options > Restore Default Manufacturing
Settings
Resets all BIOS configuration settings to their default manufacturing values, and
deletes all UEFI non-volatile variables.
Restore Default System Settings System Configuration > BIOS/Platform Configuration

(RBSU) > System Default Options > Restore Default System Settings
Resets all BIOS configuration settings to their default values, and immediately and
automatically restarts the server
Key takeaways
The following are the most important concepts presented in the Troubleshooting
module.
Before you begin troubleshooting the issue, gather the following information for
use during troubleshooting and for use if the issue requires contacting Hewlett
Packard Enterprise support:
Active Health System log
OS logs
Symptom information
IML
POST error messages
OA SHOW ALL report (for HPE ProLiant BL server Blades only)
Other
The HPE ProLiant Gen10 servers have the following common diagnostic indicators.
SAS/SATA drive LEDs
NVMe drive LEDs
uFF drive LEDs
LEDs for uFF drives
Flex Slot power supply LED
Power supply LED
Power fault LED codes
Given the extensive health monitoring and reporting available with the Gen10 server
launch: from the iLO 5 web browser pages as well as from the UEFI System Utilities,
the onboard diagnostics was retired.
As a review, the Active Health System provides:
Continuous health monitoring of over 1600 system parameters
Logging of all configuration changes
Consolidated health and service alerts with precise time stamps
Agentless monitoring that does not affect application performance
The iLO Service Port is a new feature of the HPE ProLiant Gen10 servers. It is
intended to let you directly access iLO 5 if you are present at the machine. Use
the iLO Service Port for troubleshooting procedures.
If you are at the server and you need to review the system health, you can connect
a monitor and view the System Health Summary. You can display the Server Health
Summary when the server is powered on or off. This feature is useful for
troubleshooting when the server will not start, and it can also be used to view the
server IP address and other health information.
Server health monitoring is one of the key features of iLO 5. The iLO Event Log as
shown here lists significant actions that have occurred. You can use the search
button to look for a particular event or you can scroll down.
Monitoring the health of the server can be accomplished from the System Information
page and Integrated Management Log (IML).
New to ProLiant Gen10 and UEFI is the ability for the customer and you to access
Debug mode through the System Utilities menu. Once setup, you can download the
virtual serial port (VSP) log. This is helpful for issues where the customer is
noticing a slow boot.
===================================================================================
=================
RESOURCES
There are three methods for locating content for installing, maintaining, and
troubleshooting Gen10 servers and options as shown here.
QuickSpecs from the HPE Marketing Document Library are another good source of
information if you need to find the kits available for options and the associated
requirements.
Other resources for HPE employees include these HPE internal websites:
Servers Channel:One stop shop for HPE Pointnext employees to acquire various
technical learning resources on products and services that will enable and empower
their journey for today and future business success.
https://hpe.edcast.com/channel/servers
Server QTP: QTP-Progressive learning roadmap for GSD Qualified Technical

Professional https://hpe.edcast.com/channel/insights/hpe-servers-qtp-technical

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GEN10 PROLIANT FAMILY TECNICAL TRAINING

Assembly part numbers—Used in the manufacturing process to assemble ProLiant

The following features are new in all Gen10 models:

New processor form factor requires new procedure for

WARRANTY AND CONTRACT OPTIONS

Foundation Care Services

Basic hardware install support is available for the servers.

PRE INTALLATION CONSIDERATION

Space and airflow requirements****************************

Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

CAUTION: If a third-party rack is used, observe the following additional

To ensure continued, safe, and reliable equipment operation, install or position

Because of the high ground-leakage currents associated with multiple servers

The leveling jacks are extended to the floor.

OPERATING SYSTEM SUPPORT

A variety of additional features is also provided including a condensed bill of

All ports are labeled:

CONFIGURE THE HARDWARE

Cable the server to any external storage devices.

VERIFY THE INSTALLATION

Power on the server.

SMART ARRAY CONTROLLERS

TOUR OF THE SERVERS

P204i-b Smart Array Controller (BROC) BL460c Gen10

HPE FlexFabric 20GbE 2-port 630M Adapter

HPE FlexFabric 20GbE 2-port 630FLB Adapter

The servers introduced are:

Up to two Intel Xeon scalable processors

Up to two Intel Xeon Scalable processors

1 or 2 AMD EPYC 7000 series processors

1 or 2 AMD EPYC 7000 series processors

Up to four Intel Xeon Scalable processors - 2 on system board, 2 on a separate

The following section introduces ProLiant ML Gen10 servers.

Processor family supported:

1 Intel Xeon Scalable 3100 / 4100 / 5100 series processor

Intel Xeon Scalable Processors

Processor class names

SKU naming scheme

AMD EPYC Processors

Solid State Drives (or SSDs)

Small Form Factor (SFF)

These new technologies were introduced or updated:

EMBEDDED SERVER MANAGEMENT

ACTIVE HEALTH SYSTEM VIEWER

Read server configuration information

iLO AMPLIFIER PACK

iLO 5 server management provides intelligent remote control automation through

ILOrest lets you:

Features of ILOrest include the capability to run it in interactive, scriptable,

Getting server inventory

Change the Administrator password on all your iLO systems.

This is a quick overview of the functionality of the Smart Update Tools.

The HPE implementation of UEFI remains Class 2.

Prevent electrostatic damage

LOCATING SERVICE PROCEDURES

Services Media Library

HPE Enterprise Information Library

CPU REMOVAL PROCEDURE