Faizan Siddiqui

Mob: +92-346-5350974|Email: faizzansiddiqui@gmail.com |Pakistan

LinkedIn: https://www.linkedin.com/in/faizan-siddiqui-7901153b

PROFILE

Knowledgeable Network Engineer with over 10 years' experience securing information and
maintaining network performance. Highly-trained and experienced in working independently to
assess test and remedy network issues. Strong communication, troubleshooting, and proven managerial
skills for effective team leadership and project success.

KEY SKILLS & COMPETENCIES

 Excellent communication, presentation and persuasive skills
 Working with others; Customer focused; Adaptable; Strategic thinker; Leadership skills
 Organizational skills and effective planning
 Willingness of team leading, and management, having friendly in nature
 Punctual, Disciplined and Well Organized
 Excellent documentation skills and communication skills
 Ability to travel extensively under pressure, work in different shifts and weekends
 Proven ability to work independently or as part of a team
 Multilingual - Fluent in English, Urdu
 Microsoft Office: Word, Excel, PowerPoint

EMPLOYMENT EXPERIENCE
Assistant Manager Networks | Reliance Aviation Tech Services (May 2019-Till Date)

Core Responsibilities:
 Deployed CUPPS (Common Use Passenger Process System) at Multan International Airport for PCAA.
 Tested and ensured the integrity of the LAN network at Multan International Airport.
 Installed and configured devices including Firewalls, Switches, KVM, Dell IDRAC, UPS, and Access
Points, focusing on cable management and network layout diagrams.
 Provided L2 network support to all airports in Pakistan, troubleshooting complex network issues to
maintain acceptable Quality of Service (QoS).
 Managed ESET Antivirus Remote Administrator Server for 600 clients.
 Designed network security architecture using FortiGate & Huawei Firewalls.
 Planned firewall rules, VPN configurations, and security policies following best practices.
 Integrated firewalls with security measures like IDS/IPS, Web filtering, etc.
 Generated regular reports on firewall activity, security incidents, and relevant metrics.
 Designed, configured, and maintained IPSEC VPN tunnels with for international Airlines.
 Configured and managed dynamic routing protocols (OSPF, BGP) with FortiGate Firewalls.
 Deployed and managed Unifi and Ruckus Access Points for wireless communication.
 Worked with FortiGate 100E, Huawei USG 6370, Cisco ASA Firewalls, and Huawei Switches S5720,
S5760.
 Hands-on experience with network configuration tools Ansible and SolarWinds NCM.
 Conducted quarterly upgrades of patches and firmware for Firewalls, Switches, Access Points, and
UPS.
 Coordinated with multiple ISPs for uninterrupted MPLS and internet connectivity.
 Monitored network performance, maintaining statistics and reports.
 Assisted and provided direction on case resolution to less experienced peers.
 Installed peripherals and communication equipment required for implementations, including
switches and printers.
 Experienced with Zabbix NMS for network monitoring.
 Analyzed networks using tools such as ping and trace-route to identify potential issues and
recommended changes.
 Created internal and customer-facing documentation, including upgrade procedures, troubleshooting
procedures, process documentation, etc.
 Participated in documentation for SAT and LLD/HLD for LAN.
 Experience in Microsoft product implementation and management.
 Hands-on experience with Microsoft Server 2016.
 Configured and installed Fortinet and Huawei firewalls from scratch, demonstrating a proven ability
to replace and enhance network security infrastructure.
 Manage and lead a high-performing team, ensuring seamless deployment, testing, and resolution of
network issues while optimizing overall performance.

Network Operations Engineer (Shift Lead) | Seder group APD (STC/Ericsson MS Project) KSA July 2015–
Nov 2018

Core Responsibilities:
 Monitored alarms for all Network Elements using Operations and Network Management software.
 Responsible for alarm monitoring, escalation, and clearance.
 Hands-on experience with BMC Remedy ticketing system.
 Updated management and maintained working logs for current trouble tickets (TTs).
 Created and resolved trouble tickets using RTTS Remedy Trouble Ticket System.
 Efficiently responded to inbound phone calls and emails, routing reports and requests.
 Managed resources and field teams effectively.
 Handled trouble and change tickets, collaborated with NOC Agents, Engineering, Outside Plant staff,
Vendors, and Customers for quick issue resolution.
 Monitored alarms for 2G/3G & TDD/FDD-LTE technology.
 Facilitated trouble ticket handling and proper escalation to E&M, TNOC, BOTX, and BO Access team.
 Followed up on MDT activities, ensuring correct nodes were affected and stopping or opening tickets
when MDT exceeded time.
 Identified repeated problems and contributed to troubleshooting guides for field staff.
 Identified faulty parts and informed maintenance personnel, offering assistance for clearing hardware
faults.
 Conducted facilities maintenance, including monitoring and managing air-conditioning, generators,
power usage, and health and safety.
 Responded to faults on RTTS systems and networks, providing assistance for field maintenance teams
and subcontractors.
 Recorded information on outages, degraded, medium, and low tickets, providing shift reports to
managers.
 Maintained technical documentation for NOC processes and procedures.
 Worked on a rotating 24/7 shift plan.
 Established and maintained Service Level Agreements (SLAs) with internal and external customers.
 Created reports on various customer Telecommunication Circuits and services using Microsoft Excel.
 Ensured all alerts were acknowledged and escalated as needed.
 Conducted quality control checks in the network.
 Troubleshot remotely using Ericsson OSS and the NOC Citrix ICA Client tool for 2G/3G & LTE sites.
 Guided site engineers in fixing problems related to fault location, investigation, and configuration
troubleshooting.
 Conducted remote integration of DUW, DUS, and baseband
 Coordinated between different groups involved, such as BO, MNOC, TNOC, etc.

Data Comm Engineer at Huawei Technologies | Zong Project, Islamabad (May 2014-May 2015)

 Designed and implemented efficient data communication solutions, optimizing network performance
for the Zong Project in Islamabad.
 Configured and maintained Huawei network equipment for seamless integration.
 Resolved issues, enhancing overall network reliability.
 Executed successful projects within tight timelines and quality standards.
 Provided technical support, minimizing downtime and ensuring optimal performance.
 Contributed to documentation of network configurations and procedures.
 Stayed updated on industry best practices and integrated advancements.
 Implemented security measures for data transmission integrity and confidentiality.

Technical skills in Networks

 Knowledge of LAN technologies, Switches, Cables, Bridges
 Expert knowledge of routers, routing, protocols, and switches
 Routing protocols RIP / OSPF / EIGRP / BGP
 IP-SEC VPN, GRE tunnels, Static routes
 VLANs, CDP, HSRP, VRRP, Etherchannels, VTP
 Sound knowledge of OSI 7 Layer Model, TCP/IP
 Configuration and installation of Cisco ASA, FortiGate & Huawei firewalls &Switches
 Experience of IP addressing, administrating subnets and various routing models

Achievements
 I was awarded by the CEO & President of UFONE as a best intern of the year 2012.
 Stood first in department in 6th semester with a GPA 3.93.
 Have got overall 3rd position in Department of Telecom with a CGPA 3.73.
 Scholarship holder up to 8th semester.
 Best performance certificate awarded by Ericson KSA.

EDUCATION & TRAINING

Graduate in Telecommunication system
Bahauddin Zakariya University Multan, Pakistan 2009-2013

CCNP Training Certified

Corvit Systems Islamabad Sep 2012

CCNA Training Certified

Corvit Systems Islamabad Aug 2010

Certifications

 Fortinet NSE1|Fortinet NSE2 | Fortinet NSE3

 Data Core Certified Solution Architect (DCSA)
 ISO/IEC 27001 - Dynamics of Information Security Management System (ISMS)
 CertiProf Cyber Security Foundation
 ISO/IEC 27001 INFORMATION SECURITY ASSOCIATE (SkillFront)
 RWF-100 RUCKUS Wireless Fundamentals Exam

Personal Details
Date of Birth 10th July 1990
Languages known English, Urdu
Driving License KSA and Pakistan.
Marital Status Married