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    BMA14 Module 2

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    janeashlymalvarez
    This document discusses diversity in organizations and effective diversity management. It begins by outlining the learning outcomes which are to describe forms of workplace diversity, demonstrate how discrimination undermines effectiveness, and describe effective diversity management. It then discusses what diversity is and different forms it can take including demographic characteristics, levels of diversity from surface to deep, discrimination, and stereotyping. The document outlines different diversity characteristics like age, gender, abilities both intellectual and physical. It concludes by discussing implementing diversity management strategies including attracting and retaining diverse employees, diversity in groups, and effective diversity programs.

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    BMA14 Module 2

    Uploaded by

    janeashlymalvarez
    6 views26 pages
    This document discusses diversity in organizations and effective diversity management. It begins by outlining the learning outcomes which are to describe forms of workplace diversity, demonstrate how discrimination undermines effectiveness, and describe effective diversity management. It then discusses what diversity is and different forms it can take including demographic characteristics, levels of diversity from surface to deep, discrimination, and stereotyping. The document outlines different diversity characteristics like age, gender, abilities both intellectual and physical. It concludes by discussing implementing diversity management strategies including attracting and retaining diverse employees, diversity in groups, and effective diversity programs.

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    BMA14-Module-2

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    This document discusses diversity in organizations and effective diversity management. It begins by outlining the learning outcomes which are to describe forms of workplace diversity, demonstrate how discrimination undermines effectiveness, and describe effective diversity management. It then discusses what diversity is and different forms it can take including demographic characteristics, levels of diversity from surface to deep, discrimination, and stereotyping. The document outlines different diversity characteristics like age, gender, abilities both intellectual and physical. It concludes by discussing implementing diversity management strategies including attracting and retaining diverse employees, diversity in groups, and effective diversity programs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    6 views26 pages

    BMA14 Module 2

    Uploaded by

    janeashlymalvarez
    This document discusses diversity in organizations and effective diversity management. It begins by outlining the learning outcomes which are to describe forms of workplace diversity, demonstrate how discrimination undermines effectiveness, and describe effective diversity management. It then discusses what diversity is and different forms it can take including demographic characteristics, levels of diversity from surface to deep, discrimination, and stereotyping. The document outlines different diversity characteristics like age, gender, abilities both intellectual and physical. It concludes by discussing implementing diversity management strategies including attracting and retaining diverse employees, diversity in groups, and effective diversity programs.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 26

    Module

    Diversity in 2

    Organizations
    Prepared by: Raymond M. Ramos, DBA
    Learning
    Outcomes
    • Describe the forms of
    workplace diversity.
    • Demonstrate how workforce
    discrimination undermines
    organizational effectiveness.
    • Describe how organizations
    management diversity
    effectively.
    Diversity in Organization
    In this topic, we look at how organizations
    should work to maximize the potential contributions
    of a diverse workforce. Because each of us is different
    from others in myriad ways, we consider diversity in
    many different forms. We also show how individual
    differences in abilities affect employee behavior and
    effectiveness in organizations.
    What is
    Diversity?
    Diversity
    We are, each of us, unique. This is obvious enough, but
    managers sometimes forget they need to recognize and
    capitalize on individual differences to get the most from
    their employees. In this chapter, we'll learn how
    individual characteristics like age, gender, race,
    ethnicity, and abilities can influence employee
    performance. We'll also see how managers can develop
    awareness about these characteristics and manage a
    diverse workforce effectively.
    Demographic
    Characteristics
    • Age
    • Gender
    • Occupation
    • Qualification
    • Income
    • Religion
    • Race
    Levels of
    Diversity
    Surface-level Diversity
    Differences in easily perceived characteristics, such as
    gender, race, ethnicity, age, or disability, that do not
    necessarily reflect the ways people think or feel but
    that may activate certain stereotypes.
    Deep-level Diversity
    Differences in values, personality, and
    work preferences that become progressively more
    important for determining similarity as people get to
    know one another better.
    Discrimination
    Noting of a difference between things; often we refer
    to unfair discrimination, which means making
    judgments about individuals based on stereotypes
    regarding their demographic group.
    Stereotyping
    Judging someone on the basis of our
    perception of the group to which that person
    belongs.
    Stereotype Threat
    Stereotype Threat describes the degree to
    which we internally agree with the generally
    negative stereotyped perceptions of our
    groups. Along with that comes a fear of being
    judged when we are identified with the
    negative connotations of that group.
    Forms of Discrimination
    Biographical
    Characteristics
    Biographical Characteristics - Personal
    characteristics such as age, gender, race, and length
    of tenure that are objective and easily obtained from
    personnel records. These characteristics are
    representative of surface- level diversity.
    Biographical
    Characteristics
    • Age
    • Sex
    • Race and Ethnicity
    • Disabilities
    • Hidden Disabilities
    Other Differentiating
    Characteristics
    The last set of characteristics we'll look at includes
    tenure, religion, sexual orientation and gender
    identity, and cultural identity. These characteristics
    illustrate deep-level differences that provide
    opportunities for workplace diversity, as long as
    discrimination can be overcome.
    Ability
    an individual's capacity to perform the
    various tasks in a job.
    Intellectual Abilities
    The capacity to do mental activities thinking,
    reasoning, and problem solving.
    General Mental Ability
    (GMA)
    an overall factor of intelligence, as suggested by the
    positive correlations among specific intellectual
    ability dimensions.
    Dimensions of
    Intellectual Ability
    Physical Abilities
    The capacity to do tasks that demand stamina,
    dexterity, strength, and similar characteristics.
    9 Basic Physical
    Abilities
    Implementing Diversity
    Management Strategies
    Having discussed a variety of ways in which people
    differ, we now look at how a manager can and should
    manage these differences. Diversity management
    makes everyone more aware of and sensitive to the
    needs and differences of others. This definition
    highlights the fact that diversity programs include and
    are meant for everyone.
    Implementing Diversity
    Management Strategies
    Diversity is much more likely to be successful when
    we see it as everyone's business than when we
    believe it helps only certain groups of employees.
    Implementing Diversity
    Management Strategies
    • Attracting, Selecting, Developing, and Retaining
    Diverse Employees
    • Diversity in Groups
    • Effective Diversity programs
    Thank you
    very much!
    Any Questions?

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