CRI 186 Instructions: Select the correct answer for each of the following questions.

Mark only the answer for

each item by shading the box corresponding to the letter of your choice on the answer sheet provided.
STRICTLY NO ERASURES AND NO CHEATING!

1. What is often used to produce documentation for 9. When writing a technical document, which of the
a wide audience? following should you do?
a. Technical Writing c. Business Writing a. Write for your readers.
b. Creative Writing d. None of these b. Always describe things in technical terms.
c. Describe things exactly as they're described to you
2. What is an “original writing that expresses ideas by subject matter experts.
and thoughts in an imaginative way?” d. Include everything you've learned.
a. Technical Writing c. Business Writing
b. Creative Writing d. All of these 10. Choose the type of writing that is NOT
considered technical communication.
3. It is a very informal language that is usually spoken a. Travel report c. Maintenance procedures
rather than written. b. Resume d. Newspaper editorial
a. Jargon c. Slang
b. Term d. Dialect 11. How is technical writing different from novel,
poetry or journal-writing?
4. What word or phrase that is not formal or literary, a. Technical writing uses a lot of figurative language.
typically one used in ordinary or familiar b. Technical writing mainly records personal
conversation? experience.
a. Jargon c. Colloquialism c. Technical writing requires a dialogue between
b. Inconsistency d. Messy Structure writer and reader.
d. Technical writing requires no action on the part of
5. What is the number one rule of technical writing? the reader.
a. Be consistent. c. Be innovative.
b. Use technical terms. d. Use few graphics 12. Why should you use white space on your pages?
a. So the pages in your document are more inviting
6. What do templates do? and easier to read.
a. Templates make sure that everyone does b. So you can fit more words on the page and make
everything exactly the same way. Templates your document shorter.
strictly control how a document is created and c. So the printer can see more easily how the pages
formatted. in your document are laid out.
b. Templates provide guidelines for the formatting of d. So readers can see the page numbers more easily
a document. in your document.
c. Templates basically write documents for you.
d. Templates can be used only for short, simple 13. Select the false statement about writing:
documents. a. Writing is an extension of your interpersonal
communication skills at work.
7. What two items work together to create the tone b. Good writing tells your audience that you can
of a document? think logically and communicate your
a. Spelling and punctuation c. Theme and topic thoughts clearly.
b. Organization and coherence d. Purpose and c. Your writing ability will never affect your job
audience performance.
d. Poor writing reveals that you can neither think
8. Which of the following best describes the clearly nor communicate your thoughts
difference between proofreading and editing? effectively.
a. They're the same thing. There aren't any
differences. 14. Why is consistency in your technical
b. The purpose of proofreading is to find mechanical documentation important?
errors, while editing is done to polish a. It helps readers learn complex or new information
the content and style of the document. more quickly.
c. The purpose of proofreading is to make sure the b. It allows you to be more creative when writing
content of the document is correct, your document.
while the purpose of editing is to make sure the c. It makes it easier for you to write your document.
formatting is correct. d. All business managers require it.
d. The purpose of proofreading is to make sure the
document is complete. The purpose of 15. It is a structure of writing which is illogical, where
editing is to make sure all of the mechanics are sentences and sections do not follow naturally
complete from each other, cross-references are not in order.
a. Messy structure c. Colloquialism
b. Inconsistency d. Unclear antecedent
16. It is a word, phrase, or clause referred to by 28. Which example avoids faulty parallelism?
another word, which is usually a pronoun like it, they, a. Recommended exercise includes running,
them, or who. swimming, and cycling.
a. Antecedent c. Preposition b. Recommended exercise includes to run, to swim,
b. Pronoun d. Adjective and cycling.
c. Recommended exercise includes running, to swim,
17. Ambiguity in the use of a word happens when and cycling.
there is more than one possible antecedent. The d. Recommended exercise includes running,
statement is correct. swimming, and to cycle.
a. Yes c. No
b. Sometimes d. I think so 29. Select the letter of the right word: The material is
____ of plastic and additives.
18. It is a presentation consisting of long, unbroken a. composed c. consisted
chunks of text, of run-on sentences, visually off- b. comprised d. involved
putting and hard to follow.
a. Unclear antecedent c. Messy structure 30. Which of these sentences is a sentence with
b. Comma splice d. Dense presentation comma splice?
a. Our English teacher gives us a lot of tests, and
19. What refers to a non-matching grammatical they're usually difficult.
structure in words, phrases or clauses; non-use of b. There's a test today, I hope you studied for it.
the same pattern of words? c. The test is on punctuation, and it's supposed to be
a. Unclear antecedent c. Messy structure difficult.
b. Comma splice d. Non-parallelism d. I studied a lot last night, so I think I'll do well.

20. Which of the following statements below shows 31. You don’t have to be an official representative of
non-parallelism? an organization to create a Facebook page for that
a. Myrna likes hiking, swimming, and to ride a organization. The statement is false.
bicycle. a. Yes c. No
b. She loves eating, cooking and gardening. b. Sometimes d. I think so
c. His favorite hobbies are playing basketball and
volleyball. 32. Mark Zuckerberg is the founder of:
d. He used to steal, killing and bag snatching. a. Apple c. Amazon
b. Microsoft d. Facebook
21. Is the following construction active or passive?
The top floor was destroyed by Jack. 33. The first assignment for many reporters is the
a. Yes c. No police beat. Which of the following is NOT one of the
b. Sometimes d. I think so things young reporters learn from working the police
beat?
22. Is the sentence incomplete? The old woman who a. The community, both geographically and
lost all her hair. sociologically.
a. Yes c. No b. News values and the need for accuracy.
b. Sometimes d. I think so c. How to develop sources that will serve them for
years.
23. Fill in the blank with the appropriate word: d. How to trick sources into telling reporters things
Request someone _________ the data by fax the sources should keep confidential.
immediately.
a. sent c. sends 34. In order to get the details they need to write
b. send d. to send news stories about crimes, reporters need to
interview
24. Is the statement incomplete? The criminal the:
running along the alley. a. Police officers who were at the scene of a crime
a. Yes c. No b. Police department's public affairs officer
b. Sometimes d. I think so c. Police chief
d. Police officer who has seen the official incident
25. Which sentence uses colloquialism? report
a. Hey dude lets go chill at the crib.
b. Did you see the lights on that Christmas tree? 35. The following are the guidelines used by the
c. Where did I place my car keys? police departments when using any social media
d. I'm going to the jump-off up on East Saratoga platforms, except one:
Street? a. Always be authentic and transparent in anything
you send out.
26. How long __________ married? b. You may engage in arguments if provoked.
a. have you been c. are you c. Speak in a professional, courteous manner, and
b. have you d. been avoid technical jargon.
d. Provide worthwhile information and perspective.
27. The company will upgrade _________ computer
information systems next month. 36. Through social media, the police can solicit tips
a. there c. their on criminal investigations. The statement is:
b. it's d. they’re a. Yes c. No
b. True d. False
 b. 6 d. 7
37. Social media and law enforcement agency
websites can improve police public relations. 49. What is the first part of a memo?
a. Yes c. No a. Heading segment c. Opening segment
b. I think so d. False b. Context d. Summary

38. Social media sites are economical. 50. It contains the reader’s names and job titles.
a. Yes c. No a. To c. From
b. I think so d. False b. Date d. Subject

39. Social media “allows news to come straight from 51. It contains the reason for writing a memo.
the source in real time, whereas print a. To c. From
newspapers have to wait for the next publication and b. Date d. Subject
television news outlets have to get a reporter
and crew to the scene.” This is one of the advantages 52. It gives a brief overview of the memo.
of social media involving: a. Context c. Opening
a. Audience c. Immediacy b. Task d. Summary
b. Economical d. Interaction
53. It is the event or circumstance of the problem the
40. The online social media has become an essential writer is solving.
communication and police media relations a. Context c. Opening
tool for law enforcement to “get the information out b. Task d. Summary
to the media and the public in a rapid-fire
succession.” 54. It is the segment one must include to mention
a. Audience c. Immediacy the steps for solving the problem.
b. Economical d. Interaction a. Context c. Opening
b. Task d. Summary
41. While most traditional forms of communication
tend to be one-way, social media facilitates 55. It is not necessary for a short memo. It helps the
conversations and interactions among users. reader to understand the main idea of the memo.
a. Audience c. Immediacy a. Context c. Opening
b. Economical d. Interaction b. Task d. Summary

42. It is another way for us to communicate with our 56. What is the longest part of a memo?
community and gives us the ability to a. Context c. Opening
reach a younger audience. b. Closing d. Discussion
a. Linked In c. Instagram
b. Snapchat d. Twitter 57. It is the ending portion of the memo.
a. Context c. Opening
43. When you want the public to help you in catching b. Summary d. Closing
the wanted offender, where shall you post the
video of that wanted offender? 58. What type of memo is to gain a favorable
a. Facebook c. WhatsApp response to a request?
b. Instagram d. Tiktok a. Directive c. Request
b. Form d. Cover
44. What is used to communicate something of
immediate importance to people within a business 59. It is designed to settle in writing something that
or organization? has been agreed to verbally.
a. Memo c. Email a. Directive c. Request
b. Facebook d. Messenger b. Confirmation d. Cover

45. The following are the advantages of memo, 60. Which of the following is true regarding a memo?
except: a. Lengthy and informal . c. Short and concise.
a. Memorandum is quick b. Short and informal. d. All of the above
b. It is expensive.
c. It is a convenient means of communication. 61. Which of the following statements is true in a
d. It helps in maintaining written records. memo?
a. The entire document is single spaced.
46. It is a type of document used to communicate b. The entire document is double-spaced.
with others in the same organization. c. Only the body paragraphs are double-spaced.
a. Memo c. Email d. Everything is double-spaced except for the body
b. Facebook d. Messenger paragraph.

47. A person writes a memo for some purposes, 62. Below are the purposes of memo, except:
except: a. To inform c. To give suggestions
a. To threat c. To remind b. To describe d. To communicate the ideas
b. To instruct d. To inform
63. It contains the name of the recipient of the
48. Are there how many parts of a memo? memo who will be reading it.
a. 3 c. 5 a. To c. From
b. Date d. Subject c. Purpose - the specific goal the report will
accomplish.
64. It contains the sender’s name and job title. i.e. d. All the alternatives mentioned.
your name or the name of the person who is signing
the memo. 74. Types of Technical Reports:
a. To c. From a. Technical background report, Technical
b. Date d. Subject Specifications, Primary Research report, Business
plans
65. Tells the reader what the memo is about in one b. Instructions, Feasibility, recommendation and
line. When you write a subject line, be as clear as evaluation reports, report length proposal
possible by including meaningful words or phrases. c. Conclusion, Essay, Bibliography, Summary, Resume
a. To c. From d. All of these
b. Subject d. Date
75. The report should use a specific format of
66. Memos have no salutation line. The statement is headings required for the course.
correct. a. True c. False, it does not need headings
a. Yes c. No b. False d. Alternatives B and C
b. I think so d. Sometimes
76. You must state clearly your report purpose in the
67. A short message from a person to another in the Introduction.
same business or organization. a. False c. True
a. Memo c. Letter b. I think so d. Sometimes
b. Report d. Spreadsheet
77. Goal of technical writing is:
68. What are the four main headings of a memo? a. To move people emotionally
a. TO: FROM: FOR: DATE: b. Administer people efficiently
b. TO: FROM: DATE: SUBJECT: c. Explain how things work and how people can
c. To: From: DOB: Title perform specific tasks
d. All of these d. Record and share scientific findings within
academia
69. A memo is a form of _____.
a. external communication c. formal communication 78. The Revised Penal Code is _____ the top shelf.
b. internal communication d. two-way a. at b. on c. in d. of
communication
70. What are the features of memo? 79. Let's meet ______ the police station.
a. Keep the structure brief, simple, and writing past a. at b. on c. in d. of
tense.
b. Generally less formal than letter, simple, and 80. Sam accidentally dropped his gun ______ the
establishes accountability. floor.
c. Help build good relationships, difficult to a. at b. on c. in d. of
understand, and keep the structure brief.
d. Professional tone, helps unbuild good 81. Found the article ______ a magazine while I was
relationships, and is as formal as a letter. ______ the police station.
a. in/at b. in/in c. on/at d. of/at
71. What is a memorandum?
a. A short notice usually written by the management 82. Can you hear what the investigator is ____?
to address a certain policy or give a certain a. saying c. speaking
announcement or changes in an organization. b. telling d. talking
b. A short usually written by the management to
address a certain policy or give a certain 83. Please, ____ me the truth.
announcement or changes in an organization. a. told c. tell
c. A long notice usually written by the management b. say d. said
to address a certain policy or give a certain
announcement or changes in an organization. 84. She ___ TV yesterday evening regarding the
d. A short letter usually written by the management documentary on American murder.
to address a certain policy or give a certain a. saw c. looked
announcement or changes in an organization. b. viewed d. watched

72. A technical report is considered a long report 85. We live ___ the city center; a crime prone area.
that involves some research. This report is used in all a. near c. next
types of courses and in the majority of the time is b. by d. nearby
considered a final report.
a. False, it does not involve research. c. True 86. Which of the following is a social media
b. None of the alternatives mention d. It depends application?
a. FB c. Instagram
73. Elements to consider when planning your b. Linked In d. All of These
technical report:
a. Topic - the subject you are going to write of. 87. You have created a PowerPoint presentation that
b. Audience - the people in whom you are going to you want to embed on a web page. A site that
focus your topic. enables you to do that is?
a. YouTube c. Slideshare
b. Soundslide d. PPTme

99. Keep your closing paragraph to___ sentences.

88. What are the four main headings of a memo? a. three c. two
a. TO:, FROM:, FOR:, DATE: b. four d. five
b. TO:, FROM:, DATE:, SUBJECT:
c. To:, From:, DOB:, Title 100. Part of the business letter wherein you can find
d. All of these the phrase, “I am writing in reference to..”

89. How many times do you TAB after the heading a. Body c. Salutation
TO:? b. Closing d. Contact information
a. 1 c. 2
b. 3 d. 4

90. My parents live ______a busy town on the east

coast.
a. at b. on c. in d. of

91. In a topic outline, all points and sub-points must

be words, phrases, or clauses. In a sentence
outline, all points must be sentences. In other words,
do not mix topic and sentence outlines. This talks
about:
a. consistency c. numbering and lettering
b. overlapping d. coordination

92. What is a restatement of the meaning of a text or

passage using other words?
a. Phrase c. Paraphrasing
b. Statement d. Sentence

93. It involves putting a section of a text into your

own words
a. Phrase c. Paraphrasing
b. Statement d. Contextualizing

94. To paraphrase something is to ___ it.

a. abbreviate c. shorten
b. summarize d. none of these

95. When we use an author’s literal word, word for

word, we are doing a paraphrasing. The statement
is true.
a. Yes c. No
b. I think so d. Sometimes

96. The purpose of a paraphrase is to convey the

meaning of the original message. The statement is
false.
a. Yes c. No
b. I think so d. Sometimes

97. The following are rules for paraphrasing, except

one:
a. Memorize the passage several times to fully
understand the meaning.
b. Note down key concepts.
c. Write your own version of the text without looking
at the original.
d. Compare your paraphrased text with the original
passage and make minor adjustments to phrases
that remain too similar.

98. _____ are formal paper communications

between, to or from businesses and usually sent
through
an email or a courier.
a. Business letters c. Cover letters
b. Love letters d. Application letters