Circular 33 Department of Employement and Labour
Circular 33 Department of Employement and Labour
Circular 33 Department of Employement and Labour
MANAGEMENT ECHELON
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be an added advantage. Certified Internal Auditor Certificate a pre-requisite.
Pre-entry Certificate into SMS is required. 5 years’ working experience at
Middle/Senior management level in Internal Audit environment is a
requirement. Institute of Internal Auditors Membership a pre-requisite.
Knowledge: Performance Audit and Internal Audit Standards. Customer
Relationship Management. Fund Governance and Risk Management.
Budgeting and Financial Management. Relevant stakeholders. Batho Pele
Principles. Legislative Requirement: COIDA; PFMA; National Treasury
Regulations. Skills: Required Technical Proficiency; Business Writing Skills;
Analytical thinking. Decision making; Communication (verbal and written);
Customer focus and Responsiveness; People and Performance Management;
Managing inter-personal conflict; Problem solving. Planning and organising;
Team leadership; External Environmental Awareness.
DUTIES : Oversee the Compliance and Assurance Audits, ICT Audits, and Performance
Audits of the Fund in line with the relevant Legislation, Regulations and
Standards. Provide strategic leadership to the audit function of the Fund.
Manage stakeholders and monitor the performance of the internal audit
function to the Fund. Manage and maintain quality assurance and improvement
program that covers all aspects of the internal audit activity. Manage resources
in the Directorate.
ENQUIRIES : Ms F Fakir Tel No: (012) 319 9495
APPLICATIONS : Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver
at 167 Thabo Sehume & Madiba Street, Delta Heights Building.
FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration,
Compensation Fund.
NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to
apply
OTHER POSTS
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POST 33/62 : ASSISTANT DIRECTOR: ICT AUDITS REF NO: HR 5/1/2/3/44
(Re-Advertisement, applicants who previously applied are encouraged to re-
apply)
41
POST 33/64 : ASSISTANT DIRECTOR: SYSTEMS ADMINISTRATION REF NO: HR
5/1/2/3/46
(Re-Advertisement, applicants who previously applied are encouraged to re-
apply)
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REQUIREMENTS : Three-year tertiary qualification in Financial Management/Financial
Accounting/Cost and Management Accounting. 2 years’ functional experience
in debt collection environment of which 1 year is supervisory experience.
Knowledge: Compensation Fund business strategies, policies and procedure.
Understanding audits processes, principles and practices. Customer Service
principles (Batho Pele Principles) Understanding of risk management.
Understanding of public sector revenue and debt collection processes.
Understanding of Debt Collection internal controls. COIDA. Legislative
Requirement: Public Financial Management PFMA. National Treasury
regulations. Promotion of Access to Information Act. Skills: Client orientation
and customer focus. Communication (verbal and written). Bad debt
management. Debt collection. Financial compliance and reporting. People and
performance. Problem solving and analysis. Planning and organizing.
DUTIES : Provide debt collection service for the Compensation Fund. Perform financial
administration process on debt collection. Send Reminders for debt collection.
Supervising of staff.
ENQUIRIES : Ms D Mbulawa at (082) 783 1875
APPLICATIONS : Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver
at 167 Thabo Sehume & Madiba Street, Delta Heights Building
FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration,
Compensation Fund.
NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to
apply.
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African National Standards (Codes)- incorporated Codes become regulations,
Compensation for Occupational Injuries and Diseases Act, Unemployment
Insurance Act. Skills: Facilitation Skills, Planning and Organizing, Computer
literacy, Interpersonal skills, Conflict handling skills, Negotiation skills, Problem
solving skills, Interviewing skills, Presentation skills, Innovation skills,
Analytical skills, Communication Skills (Verbal and Written).
DUTIES : To plan and independently conduct inspections with the aim of ensuring
compliance with the Occupational Health and safety Act, Act 85 of 1993,
Regulations and incorporated Standards. To confirm registration of with the
Unemployment Insurance Act and the Compensation for Occupational Injuries
and Diseases Act. Plan, investigate and finalize independently incidents and
complaints reported pertaining to the OHS Act and the relevant regulations and
enforce as and when necessary, appear in Court as a state witness. Plan and
conduct allocated proactive inspections as per schedule to monitor compliance
with the relevant labour legislation including compiling and consolidating
reports emanating from such inspections. Plan and conduct advocacy
campaigns an all labour legislation independently, analyse impact thereof,
consolidate and compile report. Contribute at a higher level to planning,
drafting and maintenance of regional inspection plans and reports including,
execution of analysis and compilation of consolidated statistical report on
regional and allocated cases.
ENQUIRIES : Mr KI Ximba Tel No: (035) 760 1614
Ms Fope JM Tel No: (015) 290 1699/1694
APPLICATIONS : Deputy Director: Richards Bay Labour Centre: Private Bag X 20033,
Empangeni, 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For
Attention: Sub-directorate: Human Resources Operations, Provincial Office:
KwaZulu-Natal
Chief Director: Provincial Operations: Private Bag X 9368, Polokwane, 0700
Or hand deliver at 42a Schoeman Street, Polokwane. For Attention: Sub-
directorate: Human Resources Management, Polokwane.
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POST 33/70 : OHS: INSPECTOR: CIVIL AND CONSTRUCTION REF NO: HR 4/4/6/160
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APPLICATIONS : Chief Director: Provincial Operations: Private Bag X9368, Polokwane, 0700 Or
hand deliver at 42a Schoeman Street, Polokwane.
FOR ATTENTION : Sub-directorate: Human Resources Management, Polokwane.
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POST 33/74 : SENIOR PRACTITIONER: COMPLIANCE & ASSURANCE AUDITS REF
NO: HR 5/1/2/3/42
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Proficiency, Communication (verbal, written, listening and questioning skills),
Fund Operating Systems, Data capturing, Data and records management,
Telephone skills and etiquette, Planning and organising, Problem solving and
decision making.
DUTIES : Render pension administrative duties. Claims adjudication and processing.
ENQUIRIES : Mr. S Ndimande Tel No: (054) 331 1752
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X 5012, Kimberley, 8301 or
hand deliver at Laboria House, c/o Pniel & Compound Street, Kimberley.
FOR ATTENTION : Sub-directorate: Deputy Director: Human Resources Management
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REQUIREMENTS : A three (3) year tertiary qualification (NQF Level 6) in Call Centre, Contact
Centre Management/ Public Management/ Business Administration/ Business
Management/ Administrative Management/ Communication/ Finance
Management. Two (2) years functional experience in Call Centre/ Customer
Service environment. Knowledge: Telephone Etiquette, Call Centre
Processes, Public Finance Management Act (PFMA), Public Service
Regulations (PSR). Public Service Act (PSA). Basic Conditions of Employment
Act (BCEA). Batho Pele Principles. Skills: Computer Literacy. Interpersonal.
Communications. Listening. Customer. Focused. Telephone etiquette.
Problem Solving. Planning and Organising. Analytical. Report writing.
Creativity
DUTIES : Evaluate the quality of the calls received and provide advice on Standard
Operational Measures. Retrieve, analyse and provide systematic call centre
reports. Maintain call centre systems. Maintain call centre equipment and agent
database.
ENQUIRIES : Ms ZW Chauke Tel No: (012) 337 1886
APPLICATIONS : Chief Director: Corporate Services: P O Box 1851, Pretoria, 0001 or hand
delivery at corner Lilian Ngoyi and Pretorius Street, ABSA Towers Building,
Pretoria
FOR ATTENTION : Sub-directorate: Human Resources Management, UIF
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FOR ATTENTION : Sub-directorate: Human Resources Operations, Provincial Office: KwaZulu-
Natal
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NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to
apply.
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Occupational Health and Safety Act, PFMA and National Treasury
Regulations, Promotion of Access to Information Act, PAJA, Constitution Act
108 of 1996(amended), Road Accident Fund (RAF), Unemployment Insurance
(UIA), General Knowledge of the Public Service Regulations, LRA, EE Ac, SDA
& BCEA. Skills: Required Technical Proficiency, Business Writing Skills,
Analytical Thinking, Decision Making, Communication and information
Management, Customer Focus and responsiveness, People and Performance
Management, Managing Interpersonal conflicts and resolving problems,
Planning and Organising, Team Leadership.
DUTIES : Provide an effective legal administrative and support services for the Fund.
Provide legal services to the Fund. Handle litigation for and on behalf of the
Fund. Represent the Fund at the hearing in terms of section 56 and 91
applications hearings. Liaise with third parties. Manage and review claims of
objections hearing process. Render administration support in terms of section
56 and 91 application hearings.
ENQUIRIES : Dr B Dunga Tel No: (043) 702 7500
APPLICATIONS : Chief Director: Provincial Operations, Private Bag X 9005 East London, 5201,
Hand deliver at No.3 Hill Street East London
FOR ATTENTION : Sub-directorate: Human Resources Operations, Provincial Office, East London
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(verbal & written), Listening, Computer literacy, Customer Relations, Decision
making.
DUTIES : Receive and assess all the UI Claims on the relevant systems in line with the
Standard Operating Procedure (SOP), Register all employers and verify the
declaration of employees as per the relevant prescripts, execute the payment
of approved claims as per the set times frames, attend to enquiries relating to
all the processed claims or any other matter relating to the processing of
claims, perform administrative duties in the section.
ENQUIRIES : Mr SA Mchunu Tel No: (031) 331 1500(Durban)
Mr M September Tel No: (033) 341 5300 (Pietermaritzburg)
APPLICATIONS : Deputy Director: Durban Labour Centre: P. O. Box 10074, Marine Parade,
4056 Or hand deliver at Government Buildings, Masonic Grove, Durban.
Deputy Director: Pietermaritzburg Labour Centre: Private Bag 9048,
Pietermaritzburg, 3200 Or hand deliver at 370 Langalibalele Street,
Pietermaritzburg, 3201.
FOR ATTENTION : Sub-directorate: Human Resources Operations, Provincial Office: KwaZulu-
Natal
POST 33/90 : INBOUND AGENT: CONTACT CENTRE REF NO: HR 5/1/2/3/53 (X2 POSTS)
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APPLICATIONS : Chief Director: Corporate Services: P O Box 955, Pretoria, 0001 or hand deliver
at 167 Thabo Sehume & Madiba Street, Delta Heights Building.
FOR ATTENTION : Sub-directorate: Human Resources Planning Practices and Administration,
Compensation Fund.
NOTE : Coloureds, Indians Whites and Persons with disabilities are encouraged to
apply.
POST 33/92 : CALL CENTRE AGENT REF NO: HR 4/ 4/3/1CCA/UIF (X3 POSTS)
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