إدارة التدبير الفندقي مقبول
إدارة التدبير الفندقي مقبول
إدارة التدبير الفندقي مقبول
אאא
٢٤٨
٢٤٨ א
אאא א
W،،אא،א
א א א אא א א א א
אאא،אאאאאא
אאאאא
אWאאאאאא
K אא
אאאאאאא
א ،א אא
א א א א א א א ،
א،אאאא
אאאאאאא אאאאא
אאא،א
Kאא،א
א ?? ? א א א ? א א
Kאאאאאאא
אאאאאאא
،א،אאאא
Kאאאאא
W א א א א
Kא
אאאא
٢٤٨ א
אאא א
Kאאאאאאאא
אאאא אאא
Kאאא
אאאאאא
Kאאא
א،אאאאאא
אאאאK אאא
Kאאאא
، אאאאאאא
אאאאאאאא
Kאאאאא
אאאא،אאאאאא
אאאאאאאאאאא
א،אאאאאא،א
Kאאאאאאא
אאא
אאא
אאא
١
אא ٢٤٨
אאאאא אאא
Kאאאאאאאאאא Wאא
Wאא
Wאא
Kאאא א J١
Kאאאאא J٢
Kאאאאאאא J٣
Kאאאאא J٤
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
אאא J١
אאאא J٢
Wאא
אאאא
אא ٢٤٨
אאאאא אאא
אאאאא
אאאHousekeepingאאא
אאאאאאאאאא
א
אאאאאא
אKImageאאא
אאאK אאאאא
אאאאא
אאאאאא،אאא
Kא
אאא
אאאא אא
אאאאאאאאא،א
Kאאאאאאא
אאאאאאאאא
Occupancy אאאא
אאאאאאא
Kא
אאאאאאאאא
אאא،אאאאאא
אא
אאאאא
אאא
אאאImageא
K
אא ٢٤٨
אאאאא אאא
אאאאאאאאאא
אאאאא،אאאא
Kאא
אFirst Impressionאאאאא
אאאא
אאאאאאאאאא
Kאאאא
אאאאאא
אא אאאאאאא
Kאא
אאאאאאאאא
א،אKeepingאHouse Housekeeping
אאHousekeeperאאאא
אאא
אאExecutive Housekeeperאא
Kאאאאאאא
אאאאאאאא
K אאאאאאאאאא
WאאKאאאא
אא،א،א -
Kאא
Kאאא -
Kא -
אאאאאאא
אאאאאאKאאא
אאאאאאא
Kאאאא
אא ٢٤٨
אאאאא אאא
Wאאא
אאאאא
Wא،אאאא
Guest RoomsKא
CorridorsKא א
Kאא،אWא א
PoolsK א
Management OfficeKאא
Storage AreasK א
Linens and Sewing RoomKא א
Laundry RoomK א
Back-of-the-house areasKאא א
אאאאאא
Wאא
Meeting RoomKא
Dining Areas Kא
Banquet RoomsKא
Convention exhibit hall Kאאא
Exercise RoomKא א
K אאאאאאא
אאא א
אאאאאא،אא
אאאאאESanitationF
אK אאא
אאאאאא
אאאא،אאא
אא ٢٤٨
אאאאא אאא
אאאאאאאא
Kא
אאאאאאא
אאאאאא
Kאא
אאאאא
Kאאא
Hotel Divisions Wא
אאאאאאא
Wאאא
K א-
Kא א-
Kא א-
Kא א-
K א-
Kאא א-
K א-
Rooms DivisionWא
אאאאאא
E١ J١FWאאאאאא٪٦١
Front Officeא א-
Housekeepingא א-
Laundry א -
אא ٢٤٨
אאאאא אאא
WHousekeepingאאא
אאא،א،אאאאאא
אאאKאאאאאאא
אאאאאאא
אאאאאאאאאKאא
Kאאאאאאא
אא אאאאאא
אאאאאאאאאא
KLost and Foundאאאא
אא ٢٤٨
אאאאא אאא
אא
אא
א
אא א
א א
אאאE١ J١F
אא ٢٤٨
אאאאא אאא
אאאאא
אאא"K
אאאאאא
אאאאא אאאאא
K"
אאאא
Kא
Wאא
אא אאאא?
אאאאאאאאא
אאאאאא
K?אאא
אאאExecutive Housekeeper
אאא
KE٢ J١Fא
אא אאא
אאאאא
אאא،אאאא
Kאאאא
Assistant אאאאאא
Kא Housekeeper
Wאאאאאאאאא
Human Resources Directorאאאא
Controller א J
Security Director א J
Food & Beverage Director אא J
Director of Marketing & Sales אא J
אא ٢٤٨
אאאאא אאא
Rooms Division Managerא J
اﻟﻤﺪﻳﺮ اﻟﻌﺎم
ﻣﺪﻳﺮ ﻣﻘﻴﻢ
اﻟﻤﻐﺴﻠﺔ
אאאE٢ J١F
אא ٢٤٨
אאאאא אאא
אאאאאאא
אאאאאאאא
א
אאאKא
אאאאאאא
،אאאאא
אאאאא
Kאאאאאאאא
אאאאאאWebster
Kא
The care and management of property and the provision of equipment and service.
אאאאHousekeeper אא
K
The one who does the work of keeping house.
،אאאאאאE٣ J١F
אא
Wאאא
Executive Housekeeper אאא -
Assistant Executive Housekeeper א -
Secretary -
Floor Supervisorאא -
Room Attendant א -
Housemenא -
Linen Manager א -
Linen keeperא -
Floristא -
אא ٢٤٨
אאאאא אאא
אאאאאא
אאאא،אאא
א،אאאאאאא
אאאאאא
Kאאאאאא
אאאאאאאא
،א
אאאLaundryא،
אאא
אאאאאא
K
Wאאאאא
אא אאאאאא
W،אא
Kא K١
Kא K٢
אאאאא
Lobbyא א-
Guest Roomsא -
א-
אאא -
א א-
א -
א א-
אאא -
אא ٢٤٨
אאאאא אאא
א -
א -
א -
א -
א-
אא -
א א-
א א-
א -
א א-
Wאאאאאא
אאאאאאאא
K א
אאאאאאא
א
אאאאאאאא
אK אאאאא
W
Kאאאאא K١
Kאאאאא K٢
Kאא אK٣
Kא K٤
Kאא אK٥
Kאאא K٦
אא ٢٤٨
אאאאא אאא
א
Wאאא
WאאאEFEF
KאאאאE F K١
KאאאאאאאEF K٢
KאאאEF K٣
KאאאאEF K٤
KאאאאאאEF K٥
Wאאא
Wאאא
K…………………… א אאאא .١
…………………… …………………………… אאאא א.٢
K ……………………………
Kא …………………… .٣
K ……………… ……………… אאא .٤
…………………………… אאאא .٥
Kאא
Wאאא
Wא
Kא J١
Kאאאאאא J٢
؟אאאאאאאאEF
אאאא،אאאאאאEF
؟א
؟אאאאאאאאאEF
אא ٢٤٨
אאאאא אאא
א
Wאאא
WאאאEFEF
KאאאאEF J١
אאאאאאאEF J٢
K
KאאאEF J٣
KאאאאEF J٤
KאאאאאאEF J٥
Wאאא
Wאאא
Kאאאאא J١
א אאאאא א J٢
Kא
Kאא J٣
Kאאאאאא J٤
אאאאאא J٥
Kאא
Wאאא
Wא
: ﻗﻄﺎع اﻟﻐﺮف-١
אאאאאא
E١ J١FWאאאאאא٪٦١
Front Officeא א-
Housekeepingא א-
אא ٢٤٨
אאאאא אאא
Laundry א -
Wאאאאאא J٢
אאאאאא
אאאא
אאא،
אאא،אאאא
אאאאאאא
Kאאא
؟אאאאאאאEF
Kאא -
Kאא -
Kאא א-
Kאא א-
Kאאאא א-
Kאאאאא -
Kא -
Kאא -
K א-
؟אאאאאEF
Executive Housekeeperאאא -
Assistant Executive Housekeeper א -
Secretary -
Floor Supervisorאא -
Room Attendant א -
Housemen א -
Linen Manager א -
Linen keeperא -
Florisא J
אאא
אאאא
אאאא
٢
אא ٢٤٨
א אאא
אאאאאאא :אא
Kאאאא
Wאא
Wאא
Kאאא אK١
Kאאאא K٢
Kאאאאאאא K٣
Kאאאאא אK٤
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
אאא J٣
אאאא J٤
Wאא
אאא -
אא ٢٤٨
א אאא
אאאא
אאאאאאאאא
אKאאאאאאא
אאאK
אאאא
אאאאאא
אאאאאאא،א
Kאאא
אאאאאאאאא
Kאאאאא
אאאW א
א J١
אאאאאא J٢
א
Kאאא J٣
אאאא J٤
Kאאא א J٥
אא J٦
אאאאא J٧
אאאאאא J٨
א
אאא J٩
אאאאא J١٠
אאא J١١
א J١٢
אא ٢٤٨
א אאא
אHousekeepingEאאFא
אאאאאאKא
Kאאאאא
The four major areas of Housekeeping responsibilities are:
1. Management of people, equipment and supplies.
2. Preservation of building Finishes, fabrics and Furnishings
3. Controlling costs.
4. Keeping records.
WאאאאאאאW
Kא •
Kאא •
Kאא •
Kאא •
Kאא• א
Kא •
Kא •
Kאאאא •
Kא •
Kא •
Kאאאאא •
Kאא •
Kאאא• א
K• א
The housekeeper is responsible for setting the scene and for maintaining the
quality of the scenery. This requires continuous communication and
cooperation with the other hotel departments to ensure high standards in house
cleanliness.
אא ٢٤٨
א אאא
WאאאאW
Wאאא J١
Housekeeping Executiveאאאאאא
אאאאאאאאאHousekeeping Directorא
WאאאאאKא
אא،א،א،אאWא J
KאאKאא
אאאאאאאאW J
Kאאאא
Wאאאא
Kא• א
Kאא• א
Kאאא• א
Kאא •
Kא• א
Kאאאאא •
Kאאא •
Kאא• א
Kאא• א
Kאאאאא• א
Kאא •
Kאאאא •
Kאאא •
Kאאאא •
Kאאאא •
אא ٢٤٨
א אאא
Kא •
Kאאאאא •
.Budget אאא •
Kאאא •
Kאאא• א
Kאאאאאא •
Kאאא •
Kאאאאא• א
Kאאאא• א
Kא• א
Wאאאאא
،אאאאאא
Wאאא
אא א •
Kא
Kאאאא •
Kאאאאא •
Kאאא •
Kאאאאא •
Kאאאא• א
אאאאא •
Kא
אאאא אאא
אאאא
אא ٢٤٨
א אאא
אאא אאאאאKא
Wאאאא
KGuest Amenitiesאא •
Kאאא •
Kאאא• א
Wאאאאאאאא
Kאאאאאאאא א
Kאאא
Kאאא
Kאאאאאאאא
Kאאא
Manager AssistantWאאא J٢
א א א א א
אא Kא א א א א
Kאאאאא
Wאאאא
Kאאאא •
Kא• א
Kאאאאא •
Kאא• א
Kאאאא •
Kאא •
אא ٢٤٨
א אאא
אאאאאא• א
Kאא
Kאאא• א
Kאאאא• א
Kאאא• א
Kא •
Kאאאא• א
Kאאא •
Kאאאאא •
SupervisorsWאא J٣
א א א א א א
W
Kאא K
Kא K
Kא K
Kאאא אאאאאא
W،אאאאא
Kא
Kאא א
Kאא א
Kא
Kאאאא
אא ٢٤٨
א אאא
Floors SupervisorWאא J
א א אא א א א א
Kאא אאאאא א
א א ،א א א
א אא ،א א א א א א
Kאאא
W
Kאאא• א
Kאאאאא •
Kאאא• א
Kאא •
Wאא
Kאאאא •
אאאאא •
Kא
Kאא •
Kאא •
אאאאא •
Kאאאא אא •
Kאאאא •
Kאאא• א
Kאאאאא• א
אאא •
Kאאאאאאא
Kאאא •
אא ٢٤٨
א אאא
Kאאא• א
KאאאאאאMaster Keysא •
KV.I.P. Listאאא• א
אאאאאאא •
KGuest suppliesאאא
Kאאאאאא •
Kאאא• א
Kאא• א
Kאאאא• א
EאKK،Fאא• א
Kאאא• א
،،Fאאאא• א
KEא…א،א
אאאאא •
Kאאא
אאאאא •
KEא،אא،אאא،אFא
Kאאאא• א
אאא •
Kאא
Kאאאאאא •
Kאאאאאאאא• א
Kאא •
אאא• א
Kאא
Kאאאא •
אא ٢٤٨
א אאא
Wא J
W
Kא• א
Kא• א
Kאא •
Kא •
Kא •
Kא •
Kא •
Kאאא• א
Kאאאאאא •
Kאאא •
Kאא• א
Wא J
،א ، א א א א א
Kאאאאאאא
Wאאא
،אאאאאא •
א
אאא אא
Kאאאאאאא
אאא א •
Kאאא
Kאאאאא •
אא ٢٤٨
א אאא
אאאאאאאא •
K
Kאאאא •
אאאאא،אאא •
Kאאאאאאא
Kא •
אאאאאא •
K
Kאאא •
Kאא •
Kאאאאא •
Kאאא •
Kאאא •
Kאאאא •
Kאאאאאא •
Wאא J٤
Wאאאאאא
KאאאWא
אאאאאאWאא
Kאא،אאא
Room AttendantWא J١
א א א א
אאאא אא،אאא
Kאאאאאאא
אא ٢٤٨
א אאא
Wא
W
Kאא •
Kאא •
.• اﻹﺑﻼغ ﻋﻦ أي ﺧﻠﻞ أو ﻋﻄﻞ ﺑﺎﻟﻐﺮﻓﺔ
WRoom Attendantאא
KאDaily Reportאא •
Kאאאא •
Kאאאאאא •
Kא• א
KאאאDepartureאArrivalאא• א
Kאא •
Kאא• א
Lost and found אאאאא א• א
א
Kobjects
Kאאאא •
אאאאאאא •
Kאא
Kאאאא• א
אאאא •
Kאא
אאאא •
אאאאא
KDaily Report
KאאEאFא •
KאאDay useאא •
אא ٢٤٨
א אאא
אא •
אא
אאDouble lockא
Kא
Kאאאאאא •
Wאא J٢
Wאאא
Kאאאא •
Kאאאאאא •
Kאאא •
Kא• א
Kאאאא •
Kאאאא •
אא •
אאאOut of order
K
Kאאא •
א א א א א א א א
Wאאאאא
Kא• א
Kאא• א
Kאא •
Kא• א
אא ٢٤٨
א אאא
Wא J٥
Kאאאאאאאא
Wאאא
KEאאאFאא •
Kאאאאאא •
Kאאאאאא• א
Kאאאאאא •
Kאאאאא• א
Kאאאאאא •
Wאאאאאא
Kאא •
Kאאא• א
Kאאאא• א
אאE Fאאא •
אאאאאא
Kא
אאא •
KאאאBaby Sitter
אא ٢٤٨
א אאא
א
Wאאא
WאאאEFEF
KאאאאאE F K٦
KאאאאאEF K٧
KאאאאאאEF K٨
KאאאאEF K٩
KאאEF K١٠
Wאאא
Wאאא
K……………………אאא K٦
Kאאא……………………א K٧
Kאא……………………אא K٨
Kאא…………………… K٩
א ………………………… אא K١٠
Kאא
Wאאא
؟אאאאאא
אא ٢٤٨
א אאא
א
Wאאא
WאאאEFEF
KאאאאאEFK١
KאאאאאEFK٢
KאאאאאאEFK٣
KאאאאEFK٤
KאאEFK٥
Wאאא
Wאאא
Kאאאא E١
Kאאאאא E٢
Kאאאא E٣
Kאאא E٤
אאאא E٥
Kאאא
Wאאא
؟אאאאאא
Kאא •
Kאאא• א
Kאאאא• א
אאE Fאאא •
אאאאאא
Kא
אא ٢٤٨
א אאא
Baby אאא
KאאאSitter
אאא
אאאא
אאאא
٣
אא ٢٤٨
אאאא אאא
Kאאאאאא :אא
Wאא
Wאא
Kאאאאא אK٥
Kאאאאאאא אK٦
Kאאאאא K٧
٪١٠٠אאאא Wאאא
٤ Wאא
Wאא
אאא J٥
אאאא J٦
Wאא
אאא
אא ٢٤٨
אאאא אאא
אאאא
אאאאאאאא
אאאאאאא
אאאאK אא
Kאא
WאאאאאW
אאאאאאא
א אאא אא
Kא
אאאא אאא
Housekeeping Reportאאאא
אא،E١ J٣Fאא
Kאאאאא
Wאאאאאא
WאאE١F
א א א א א א
א אאאאאא
Kא
WאאE٢F
אאאאאאא
אאאאאאאאאאא
Kאא
אא ٢٤٨
אאאא אאא
WאאאאW
Wאאאאא
אאאא
Wאאאאאאא
Kאא •
Kאאאא •
Room Serviceא
אא •
Kאאאאאא
Kאאאאא •
Kאאאא •
Wאאאא
א،
אאאא אא
אאאאאאאא
אאאאא
אE٢-٣F،Maintenance request
Kאאאאאאא
אא ٢٤٨
אאאא אאא
WE٢ J٣F
Wאאאאאא
K אאאאאא
אאאאאאאא
אאאא،אאא
Kאאאאאאאא
Wאאאא
א א א א א
א א א א אא א א א Kא
Kאאאאאאאא
אא ٢٤٨
אאאא אאא
Wאאאאאאא
א א א א א
א א א א
א א א א א
Kאא
Wאאאא
אאאאאאא
אאאאאאאא
Kאאא،א
Wאאאא
אאאאאא
KאאאאאאאK אאא
אאאאאאאא
Wא
Kאא •
Kא •
KKאאאא •
WאאאאW
א אאאאא
א א א א א ، א
אאא Kאאא
Kאאאאא
אא ٢٤٨
אאאא אאא
א
Wאאא
WאאאEFEF
KאאEFK١
KאאEFK٢
Wאאא
Wאאא
KאKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא E٦
אאאאא E٧
KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK
Wאאא
Kאאאא،אאאאאאאאאא
אא ٢٤٨
אאאא אאא
א
Wאאא
WאאאEFEF
KאאאאאאאEFK٤
אאאאאEFK٥
Kא
Wאאא
Wאאא
Kאאאאאא E١
אאא אא E٢
Kאא
Wאאא
Kאאאא،אאאאאאאאאא
Wאאאא
א א א א א
א א א א אא א א א Kא
Kאאאאאאאא
Wאאאאאאא
א א א א א
א א א א
א א א א א
Kאא
אאא
א
א
٤
אאא ٢٤٨
א אאא
Kאא :אא
Wאא
Wאא
Kאאאאא אK٨
Kאא K٩
Kאא אK١٠
Kאאא אK١١
Kא אK١٢
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
אאא J٧
אאאא J٨
Wאא
אאא
אאא ٢٤٨
א אאא
א
Laundry
א אאאאא
א א א א א ، א
אאאאאאK
،א אKאאא
א،אאאאא
אאאאא
אאא،אא
Kאאאאאא
אאא אאא
Kאא،
אאאאאאא
א א ،א א אא
K
Wא
Kא
Kא
א א א א א א
Kא
א א
Kא
KE٣ J٤Fאאאאאא
אאא ٢٤٨
א אאא
Wאא
אאאאאא
Kאאאא Kאא
אאאא
אאאאא
ﻣﺪﻳﺮ اﻟﻔﻨﺪق ﻣﺪﻳﺮ اﻟﻔﻨﺪق
ﻣﺴﺎﻋﺪ اﻟﻤﺪﻳﺮ ﻣﺴﺎﻋﺪ اﻟﻤﺪﻳﺮ
ﻣﺪﻳﺮ إدارة اﻟﻐﺮف ﻣﺪﻳﺮ إدارة اﻟﻐﺮف
ﻣﺪﻳﺮ اﻟﺘﺪﺑﻴﺮ رﺋﻴﺲ ﻗﺴﻢ اﻟﻤﻐﺴﻠﺔ
اﻟﻔﻨﺪﻗﻲ
رﺋﻴﺲ ﻗﺴﻢ اﻟﻤﻐﺴﻠﺔ
E١ J٤F
אאא ٢٤٨
א אאא
Wאאאאא
WאאאE٢ J٤Fאאא
א
א א
א
Wאאאא
אא א א א א א א א א K١
Kאאא
Kאאאאא K٢
Kא אK٣
Kאאאא K٤
Kאאא K٥
Kאאא K٦
Kאא K٧
Wא
W،אאאאאא
Kאאא E١
אא E٢
Kאאאאא E٣
Kא אE٤
Wא
washing machinesW
אאאאא
Small washing machinesW
Kאאאאא
Drying TumblersWא
KKאא
Flat Ironer calendarWEFא
Kאאא
ExtractorsWא
אאא ٢٤٨
א אאא
אאאאאא
Dry cleaning machinesWאא
אאאאא
א
Steam pressing machinesWא
אא
Pressers W
אא
Marking machineWא
א
Kאאא
Wא
Wאאא
א א Wא א E١
،א א אא
Kאאאאאא
א א א
אאאאאא
Kאא
אאאאאא א Wאא א E٢
אאא،אאא
Kאאאאא
אאאאאאW אE٣
W
אאא ٢٤٨
א אאא
،א ،א FKא E
Eאא
EKKKKKKK،،Fא E
אאאאא
Kא
אאאא W אE٤
אא ٤٠א ٥٠אאא،א
Kאאאא،٣٠א
אאאאאאא א W אE٥
W
KאאWא אE
KאאאאWא אE
KאאאאWא אE
KאאWאא אE
א אא א א א אא W אE٦
א א א ،א א א
Kאאא
،אאא W אE٧
Kאאא
אאאאאא W אE٨
אאאא ،אא
Kאאאאאאא
אאא ٢٤٨
א אאא
٢٤אאאאא W אE٩
Kאאאאא،אא
Wאאא
אאאא W אE١
Kאא
א א ،א א Wא אE٢
אאFlu recent Whiteningא
Kאאאאא
אאאא W אE٣
א ،אאא،א
Kאאאא
א א א א א Wא E٤
K
אא ، א אא א א Wא אE٥
Kאאא
אאאאא W אE٦
Kאאא
אאא ٢٤٨
א אאא
Wאא
E٣ J٤Fא
אאא ٢٤٨
א אאא
א
Wאאא
Wאאאאא
KאאאאאEF K١
KאEF K٢
KאאאאאEF K٣
Wאאא
אאאא
؟א K١
؟אאאאאא K٢
؟אאאאא אK٣
אאא ٢٤٨
א אאא
א
Wאאא
KאאאאאEF K١
KאEF K٢
KאאאאאEF K٣
Wאאא
Wא
Kא
Kא
א א א א א א
Kא
א א
Kא
Kאאאאאא
Wאאאא
אא א א א א א א א א K١
Kאאא
Kאאאאא K٢
Kא אK٣
Kאאאא K٤
Kאאא K٥
Kאאא K٦
אאא ٢٤٨
א אאא
Kאא K٧
אאאאא
W،אאאאאא
Kאאא K١
אא K٢
Kאאאאא K٣
Kא אK٤
אאא
אא
אא
٥
אא ٢٤٨
אא אאא
Kאאאא Wאא
Wאא
Wאא
Kא אK١
Kאאאאא K٢
Kאאא אK٣
Kאאא K٤
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
אאא K١
אאאא K٢
Wאא
אאאא -
אא ٢٤٨
אא אאא
אא
Inventory
אאאאאאאא
א א ،א א א א אא
אאKאאא،אאאא،
אא ،א א א א א א א
Kאא،א
אאאאאא
Kאא
Wאאאאא
K א
Kא א
Kאא א
Kאא א
Kאא
Kא
LinenאW
א א א א א
א אא א א א Kא
Kאאא
Types of Linensאא
Wאא
Kא E١
אא ٢٤٨
אא אאא
Kא E٢
Kאא E٣
Wא
Kא،אWא
KCoverא
Wאאאא
Kאא
Kא
Kאא
K
Wאא
KאTable clothא
KאאSlip Sheet
Guest Napkinא J
Kא J
אאאאא J
K
Wא
א א א א א א א
אא Kאא
א א א Kא א א
א א א ،אא א
Kאא
אא ٢٤٨
אא אאא
אאאא
א א Kא
Kאאא
W،אאאא
Kאא
Kא
Kא א
Kאא א
Kא א
Kא א
، אאאאא
W
אאאאאאאאא٥٠٠
Kאאא
ﻋﺪد اﻟﺸﺮاﺷﻒ اﻟﻤﺨﺼﺼﺔ ﻟﻜﻞ ﺳﺮﻳﺮ ×אZאאאא
١٠٠٠Z٥٠٠×٢Zאאא
١٠٠٠Z٥٠٠×٢Zאאא
١٠٠٠Z٥٠٠×٢Zאאאא
١٠٠٠Z٥٠٠×٢Z
١٠٠٠Z٥٠٠×٢Zאאאא
٥٠٠٠٠Zאא
Wאא
אאאאאאא
אאK אא
אאK אאא
אא،א
אא ٢٤٨
אא אאא
Kאאאאאאא
אאאא
אא
אאא
אאאKאאא
אאאWashing test،אא
אאאאKאאא
WKאא
Kא J
Kא
Kאאא
Kאא
Wאא
א אא א א א
Kא
אאאאאאא
א א א א א אא א א
א EKKKKאא א ،א F א
אאא،אא
אאאאאא
K
אאאא
א א א ، א אא א א
אאאאאא
אאא،אאאאא
א א א א א אא א א א
K
אא ٢٤٨
אא אאא
אאאא
אאאאאאא
Kאאא
א א א א
، א א א א ،א א ،א
א ،א א א א
، א ،א א ،א
Kא
Wאא
א א ،א א
W
KאאאWא ١
Kאאאאא ٢
Kאאאאאא ٣
Wא
، א א א א א
אאאא
אאKאאאאאאאאא
אא א א א
א א א ،אא א א א א א א
Kאאאאאא
אאאאאאא
،א א א א א א
אאאאאאאא
אא ٢٤٨
אא אאא
אאאאאאאKאא
Kאאאא
אא،אאא
Wאא
Kאא
Kא
Kאאא
Kא
Kאאא
Kא
Kאא
Kאא
Kאאאא
אאאאא א
א א אא ،אא א א
،א
אKאאאאא
אאאא،א،אא
א،אאאאא،א
K،אאאאא
Uniforms אW
אאאאאאא
Kאאאאאא،
אא ٢٤٨
אא אאא
Wאא
א א א א א א
אאאאא
א،אאאא
Wאא
Kא E
Kאא E
Kא E
Wאא
אאאא אא
א א א א
אאאKא
א א ،א א א א א
אאאאאאאא
Kאאא
אא אאאא
Kאאאאא
אאא א ،א א א
אאאאאא،אא
Kאאאאא
Guest’s Loan Items אאאW
אאאאאאאא
אאאא אא א Kא
Kאאא
אא ٢٤٨
אא אאא
Wא
W،אאאאא
JKא J JKא JKא א JKא Jא
Kא JK JKא J J
Wא
אאאאאאא
K אא אא א Kא א א
Kאא אא א א א א
אאאאאאאא
Kא
Wא
אא א א א א א
אאאאאא
אא אKאאאא
אא
Kאאא
Machines and EquipmentאאאW א
אא אא א א א א
א א א Kא א א
Kאאאאא
Wאאאא
א א א א אא אא
،א א א א ،א W א א א
אא ٢٤٨
אא אאא
،אא،אאא،אא
Kא،א
Wאאא
א א א אא א
אאאאאאאKא
אאאאKאאא
Kאאאאאא
Wא
Wאאאאאא
Kאאא
Kאאאאאא
Kאאאא א
Kא א
אא א א א א
،אא ، א ، א א ‘ ،א א ، א א
Kאאא،אאא،אא
،א א ،א אא א א
אאא،א،אא،א
Kאאאאאאאא
Cleaning Supplies אאW
א א א א א א א א א
אאאא،אאא
Kאאאאא
אא ٢٤٨
אא אאא
Wא
אא،אא،אאאאאא
W א א א אא Kא א א א א
Kאא،،א،
Wאא
א א א א אא א א
W،
א א א א •
K
אאאאאאא
אאאא،אאאא
Kאאאאאאא
Kאאאאא •
،אאאאאאאאא
W
Kאאאאאא •
Kאאאא• א
אאאאאאאא• א
Kאאאאא
Wאא
Wאאאאא
Kאאאאאא •
א ،א א א א א אא א •
Kאאא
אא ٢٤٨
אא אאא
Kאאאאאא• א
Guest SuppliesאW
Kאאאאאא
Kאאאאא
Wא
، ، ، ، ،א
، ، ، ،
، א ،א א K
Kאאאאא
Wא
אאא
Kאאאאאאא
Wא
אאאאאאאא
Kאאאאא
Repurchasing PointWאא
אאאאאאאא
אאאK אא
W K אאאאאאאא
،٦אאאאאא
אאאאK٤٠אאאא
WEאאFאאא
אא ٢٤٨
אא אאא
K٢٤٠═אא٦×אא٤٠
Lost & FoundWאא
אאאא
א א א א א א א א
אאא Kאא
Kאאאאא
Kאאאאאא
אאאאאאא
אאKאאאאא
Kאאא
Wאאא
אא E١
Kא
אאאאאא E٢
Kא
אאאאאאא E٣
Kא
Kאאא E٤
WGeneral Master Keyאא
אאאאאא
אאא אאא
אא אאא،אא
Kאאאא
אא ٢٤٨
אא אאא
אאאא
אא אאאא
אאאKאא
WK
Morning shiftאא
Kאאאאאא
אאאאאAfternoon shiftאא
Kאאא
Night shiftאא
Kאאאאאאא
אאאאא
Wאא
Kא• א
Kא• א
K •
KאKאא• א
Kא• א
Kאאאאא •
Kאא •
Wאא
Wאאאאא
Kאאאאאא
Kא
Kאאאאאא
Kא
Kאא
אא ٢٤٨
אא אאא
אאK
אאאאאא
אאאאאאאא
Kא
Wאאא
Kאא אK١
Kאא אK٢
אא ٢٤٨
אא אאא
א
Wאאא
אאאאא
KאאאאאEF K١
KאאEF K٢
KאאאEF K٣
KאאEF K٤
KאאאEF K٥
KאאEF K٦
KאאאEF K٧
Wאאא
Wאאא
Kאאאאא K
Kאאאאאא K
Kאא K
אא ٢٤٨
אא אאא
א
Wאאא
KאאאאאEF K١
KאאEF K٢
KאאאEF K٣
KאאEF K٤
KאאאEF K٥
Kאא EF K٦
KאאאEF K٧
Wאאא
Kאאאאא K
אאאאאא
WKא
Kאא
Kא
Kא א
Kא
Kא א
؟אאאאאא K
W،אאאאאא
K אא E١
Kאאאא E٢
אא ٢٤٨
אא אאא
Kאאאאאאא
KאאK
אאאאאאאאא
אאאאאKא
אWK אאאאאאא
א،א٦אאאאאא א
אאאאא K ٤٠אאא
WEאאFאא
K٢٤٠═אא٦×אא٤٠
אאא
א
א
٦
אא ٢٤٨
א אאא
Kאאאאאאאא Wאא
Wאא
Wאא
Kאאא אK١
Kאאא אK٢
Kא אK٣
Kאאאא K٤
Kא K٥
Kאא אK٦
K אK٧
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
Kאאאא אK٣
אאא K٤
אאאא K٥
אאאאWאא
אא ٢٤٨
א אאא
א
אאא
אאאאא
אאא
אאאאאאאKא
Kאאאא
אאאאא
אאאאאאאאא
Kא
WאאאאW א
WאאאE
אאאאאאא
אאאKאאאאא
Kאאאאא
Kא،א،אא،אWא ١
KEאFא،אWא ٢
WWאא ٣
KאאאאW
KאאאאאW
KאאאאאWא
Kא،א،אWאאא ٤
Kא،،א،א،Wאא ٥
Kא،אWאאא ٦
K،אWאאא ٧
Kאא،אא،א،אWאאא ٨
Kא،אאWאא ٩
אא ٢٤٨
א אאא
WאE
אאאWPad
KאWRag
KאאאWWet cloth
KאWSwab
KאאאאאWLeather
KאאאWScrim
KאKאאWSponge
Kא J
Kאא J
K J
K •
KBucketsK •
Kאא •
אאאWE١ J٦F
אא ٢٤٨
א אאא
WאEF
Kא E١
Kא E٢
Kא E٣
Kא E٤
K E٥
K E٦
K E٧
K E٨
K E٩
KאE١٠
KאE١١
KE١٢
KE١٣
KE١٤
KאE١٥
KאאE١٦
KאאE١٧
KE١٨
KE١٩
KאE٢٠
KE٢١
KאE٢٢
KE٢٣
KE٢٤
KאאאE٢٥
KE٢٦
אא ٢٤٨
א אאא
KאE٢٧
KאE٢٨
KE٢٩
KE٣٠
KאE٣١
KאאE٣٢
KאE٣٣
KאE٣٤
KE٣٥
KE٣٦
WEFא
KאEאFא •
Kאאאאא• א
א א א א א • א
Kא
Hand אאאאאא• א
،א ،אא Wאאא Caddy
אאאאאא ،אא
Kא،،
א EF א א •
Kאא
אא ، •
KEFא
Room supplies and Amenities א א אא •
א א א א א א
Kאאאאא
אא ٢٤٨
א אאא
Wאאאאאאאא
Kאאאאא •
Kא EF א א •
Kאא
Kאאא• א
Kאאא •
Kאאאאא •
Wאא
Wאא
KE٣ J٤WFUprightא
Kאא
Wאאאאאאא
Kא
Kא
Kאאא
אא ٢٤٨
א אאא
KאאאWE٢ J٦F
אא ٢٤٨
א אאא
WאאW
Kא،א،א،א،אWWאאאאWאא
Kא،א،אא،אWאאאWאא
KאאWאא
WאW
WאE
אאאאא
Kאאאאאאא
אאאאאאא
W
אאא J١
Room Status Daily Report اﻟﺘﻘﺮﻳﺮ اﻟﻴﻮﻣﻲ ﺑﺤﺎﻟﺔ اﻟﻐﺮف
،E١ J٤WF אאא
אאאאא
Wאאאאאא
V = Vacant ready א
O = Occupied א
S.O = Slept out אא
N.L = No Lugguage א
D.L = Double lock
O.O.O= Out of order
Complimentary אאא
Stay over אא
On Change אא
D.N.D = Do not Disturb אא
אא ٢٤٨
א אאא
Skipper אאא
Sleeper אאאא
א א אא א
(DNCO)= Did not check out
א
Due out אא
Check out c/o אאאא
Late clock out אאאא
Wאאא J٢
Wאאא
א א
Sheet
א matters protectorWEF
א Cover
Pillow slip
EאאF Bath Towel
EאאF Face Towel
EאאF Hand Towel
EאאF Bathmatא
Wאא
אאאאאאאא
W
אאאאKא א
Kאאאאאא
Kאאאא
Kאא א
Wאא
Wאאא א-١
Kאאא •
אא אאא،אא •
K א
אא ٢٤٨
א אאא
K א •
Kא •
Kאא •
Kאא •
Kאאאא •
Kאאאאא •
Kאאא •
Kאאאאאא •
Wאאא -٢
Kאאא •
אא،א،א،אאאא •
Kא
،אא،אא،א،אא،אאא •
KNight Standאאא
Wא -٣
Kאאאא •
KVacuumאאאאא •
Kאאאא •
Kאאאא •
Kאאאאא •
Wא -٤
Kאאאאאא •
Kאאאאא •
אא ٢٤٨
א אאא
،אאאאאא •
Kאאאאאא
KאאאאאאאESinkFא •
Kא •
Kאאאאאאא •
Kאאאאאאא •
Kאאאאא •
Kאאא •
Kאאא •
Kאאאא •
Wא -٥
Kאאאא •
Kאאאאא •
Kא •
Kאאאא •
Kאאאאאא •
Kאאאאא •
Kאא٢٠אאא •
Kאאאא •
Kאאאאא
Kאאא •
Kאאאאאא •
٤ J٦WאF،א •
KE
אא ٢٤٨
א אאא
Room InspectionWא J٦
אאאאא
WאK
KאאאאWאא •
KאאאאWClosetW• א
KאWא •
KאאW• א
KKאאאWאאא •
K
Kא،אW• א
KאאWא• א
KאW• א
KאW• א
KאW• א
KW• א
KאWא• א
KאW• א
KאאאWאא •
KאWא• א
KאאאאאאWא •
KאאW• א
KאאאאW• א
אאאאאא
אאאאאKא
Kאאא
אא ٢٤٨
א אאא
KWE٥ J٦F
אא ٢٤٨
א אאא
Wאא J٧
אאאאא
אאאKאא،אא
W،אא
،אא
אאאאאא •
Kאא
Kאאאאאא •
אאאאאאא •
אאאאKא
Kאא
WאאE
Wא J١
Kאא
Kאאאאא
Wא J٢
Kאא
Kא
Wאא J٣
؟אאאא
Kאאא
Kאא
Kאאא
Kאאאאא
אא ٢٤٨
א אאא
Wאא J٤
KאWאא
אWאא
אWא
KאWא
KאWא
Wא J٥
Kא
Kאא
Kאא
Kאאאא
Kאאא
Wא J٦
Kאא
Kא
Wאא J٧
Wא
Wאאאא
Kא…אאאאאאאאW •
KאEאFאאאW •
Kא…אאאאW •
Kאאאאאא
אא ٢٤٨
א אאא
אאאא
אא
א
א، א، אא
Kא א،
א א
אאאW
Kאאאא
،אא،אאאאW
אאאאאא
א،א
Kא
WאאE
Kאאא אאא
אאKאאאא
Kא א א א א א
Kאאא
Wאאא J١
א א אא ، א אא
א א א א א Kא א א
K
Wאא
Kאאאאאא •
Kאאאאא •
Kא •
Kא •
Kאאאאא •
Kאאא •
אא ٢٤٨
א אאא
Kאאאא •
Kאאאא •
Kאאאאא •
Kאאא •
Clean the hotel LobbyWא J٢
אאאא،אא
Kאא
Wאא
Kאא
Kאא
Kא
Kאאא
Kא
Kאאאא
Kאאא
Kאא
Kאא
Dinning Room Wא J٣
אאאאא،א
Kאאאאאא
Wאא
Kאאאאא
Kאא
Kאא
Kאאא
אא ٢٤٨
א אאא
Kאאאאא
Kא
Kאאאא
Kאא
Kאאאא
Kאאאא
Kאאאא
Kאאא
Kאא
Clean Public Restroom Wאאא J٤
א א א אא ، א א א
א א א א א א א Kא
Kא
Wאא
Kאא א
Kאאאא
Kאאאאא
Kאאא
Kאאאא
Kאאא א
Kא
Kא
Kאא
Kאא
Kאאאא
Kאאאאאא
אא ٢٤٨
א אאא
Kא
Kא א
Kאא
Kאא
ElevatorWא J٥
אא،אאא
Kאאאאא
Wאא
Kאאא
Kאאאאא
Kאאאאא
Kאאא
אאאא
Kאאא
Kאאאאא
Kאאאא
Kאאאא
Kאאא
Swimming PoolWאא J٦
Kאא
אאאאא
W
אאאאאא J
،אאא
אא ٢٤٨
א אאא
אאאאאאאא J
Kאאא
Kאא
Kאא
Kאאאא
Kאאא א
Kאאא
Wאאא
KאאאאאאאWאא ١
KאאאאאW ٢
KאאאאאW ٣
אא ٢٤٨
א אאא
א
Wאאא
WאאאEFאEFא
KאאאאאאEF J١
KאאEF J٢
KאאאאEF J٣
KאאאאאEF J٤
KאאRAG( ) J٥
KאScrim( ) J٦
KאאאאEF J٧
KאEF J٨
KאאאאאKEF J٩
Wאאא
Wאאאא
؟אאאאאאאא K
؟א אK
؟אאאאאאאא K
؟אא K
אא ٢٤٨
א אאא
א
Wאאא
KאאאאאאEF K١
KאאEF K٢
KאאאאEF K٣
KאאאאאEF K٤
KאאRagEF K٥
KאScrimEF K٦
KאאאאEF K٧
KאEF K٨
KאאאאאKEF K٩
Wאאא
؟אאאאאאאא K
Wאאאאאאאא
Kאאאאא •
Kא EF א א •
Kאא
Kאאא• א
Kאאא •
Kאאאאא •
אא ٢٤٨
א אאא
؟א אK
Kא،א،א،א،אWWאאאאWאא
Kא،א،אא،אWאאאWאא
KאאWאא
؟אאאאאאאא K
Kאאא •
אאאאא،אא •
K א
K א •
Kא •
Kאא •
Kאא •
Kאאאא •
Kאאאאא •
Kאאא •
Kאאאאאא •
؟אא K
אאאאא
אאאKאא،אא
W،אא
،אאאאאאאא •
Kאא
Kאאאאאא •
אא ٢٤٨
א אאא
אאאאאאא •
אאאא אKא
Kא
אאא
אא
אא
٧
אא ٢٤٨
אא אאא
אאא
אאאא אWאא
Kאאא
Wאא
Wאא
Kאאאא אK١
Kאאא אK٢
Kאאאא אK٣
٪١٠٠אאאא Wאאא
١٢ Wאא
Wאא
אאא K١
Kאאאאא אK٢
אאאא K٣
אאאאאאWאא
אא ٢٤٨
אא אאא
אאאאא
Kא א א א א א
אאאאאאאאא א
אאKאאאא
Kאאאא
אאאא
Kאאאאאא،אא
אאאאא
אאאאאאאאאא
אאא،אאאאא
Kאאאאאאא
W،אאאא
Kאא K١
אאאאאאאאאא אK٢
K
Kאא K٣
א א אא א א א אא ،א
W،אאאאא
Kאאא א
Kאאאא א
Kאאאאא א
Kאאא
Kאא
אא ٢٤٨
אא אאא
אאאא
Kאא
Kאא
Kאאאאאאא א
Kאאאא
Kאאאאאא
Kאאאאאאא
Kאאאא
Kאאא
Kאאאא א
Kאאאאא
אא،אאאאאא
Kא
Kאאא א
Kאאאאא א
Kאא א
Kאאאאאאאא
Kאאאא א
אאאאא א
K
אאאאאא א
Kאא
Kאאאאאאאאא א
אאאאאאאא א
Kאאאאא
Kאאאאאא
Kאא א
אא ٢٤٨
אא אאא
Kאאאאא א
Kאאאאאאא
Kאאאא א
Kאאאא
Kאאאאאאא
Kאאאאא א
אאאאאא
Kאאא
Wאאא
Kאאא אK١
Kאא אK٢
Kאא אK٣
Kאאאאא אK٤
אאאא אK٥
Kא
Kאאאאאא K٦
Kאא אK٧
Wאאא
Kאאא אK١
Wא אK٢
Kאאא
Kאאא
Kאאא
Kאא אK٣
Kאא אK٤
אא ٢٤٨
אא אאא
אאאאאאאאאאא
Kא،
Wאאא
Wאאאאאאאאאא
Kאא K١
Kאאא אK٢
Kאאא K٣
Kאאאא אK٤
Kאאא K٥
אאאאאא K٦
Kא
Wאא
WKאאאא
אאאאאא Wא .١
Kא
אאאאאאא :א K٢
Kאאאא
אאKאאאאאWא K٣
K
אאאאאאאWא K٤
K
KאאאאאאאאW אK٥
אא ٢٤٨
אא אאא
Wאא
אאאאאאאא
Wאא
Wא
Wאאאאאאא
Kא
Kאאא
K
K
K
K
K
Wאא
Wאאא
Wאאא
Kא
אאא
K אא
אאאאאא
Kא
K١٢אא
Wא
Kאאאא
Wאאא
אא ٢٤٨
אא אאא
אאאאW K١
Kאא
אאאאאאאWא K٢
Kאאא
אאאאW K٣
Kאאא
Wא
Wאאאאאא
Kא K١
Kא אK٢
K אK٣
Kאאאא K٤
Kאאאא אK٥
Kא K٦
אא ٢٤٨
אא אאא
Housekeeping אא
Laundry bags
Laundry list א
Stationary א
Hangers
Housekeeping report אא
Vacant room
Occupied room
Check out room א
Do not disturb (DND) אא
(OOO) Out of order אא
Lost & Found אאא
Extra bed
Baby Cot/Crib
Floor supervisor
Rooms Division א
Room Attendant א
Houseman
Linen keeper א
Morning shift אא
Main lobby אא
Guest rooms א
Guest stairs אא
Fire stairs אא
Service elevators א
Linen room א
Laundry א
אא ٢٤٨
אא אאא
א
Wאאא
؟אאאא
Wאאא
؟אאא
Wאאא
؟אא
Wאאאא
؟אאאא
אא ٢٤٨
אא אאא
א
Wאאא
؟אאאאא
Kאאא אK١
Wא אK٢
Kאאא K١
Kאאא K٢
Kאאא K٣
Kאא אK٣
Kאאא .٤
Wאאא
؟אאא
Kאאא אK١
Kאא אK٢
Kאא אK٣
Kאאאאא אK٤
אאאא אK٥
Kא
Kאאאאאא K٦
Kאא אK٧
אא ٢٤٨
אא אאא
Wאאא
؟אאא
WKאאאא
אאאאאא Wא .٦
Kא
אאאאאאא :א K٧
Kאאאא
אאKאאאאאWא K٨
K
אאאאאאאWא K٩
K
KאאאאאאאאWא
Wאאאא
؟אאאא
Wאאא
Wאאא
Kא
אאא
K אא
אאאאאא
Kא
K١٢אא
٢٤٨ אא
אא
אאא א
אאא
KWא،אאKE١٩٩٩F،E١
KWא،אאאKE١٩٩٣F،E٢
אא،א،אאאאאKE٢٠٠١Fא،KE٣
Kאא
Kאאא،،אאKE٢٠٠٠Fא،KE٤
Kאאא،،אאאKE٢٠٠١Fא،E٥
אאא،א،א،אאא( א٦
Kא
Wאאא
1. Branson, J. and Margaret, L (1988). Hotel, Hostel and Hospital
Housekeeping. 5th ed. London: Enoward.
2. Dube,L. etal (2000) Managing for Excellence, The Cornell Hotel and
Restaurant Administration Quarterly. October, 41(5), PP. 30-39.
3. Kappa, Metal (1997) Managing Housekeeping Operations. East Lansing,
Michigan: The Educational Institute of the American Hotel and Motel
Association.
4. Kirwin, P. (1990) Cost Saving Approach to Housekeeping, The Cornell
Hotel and Restaurant Administration Quarterly, November, 31(3), PP.
25-27.
5. Lattin, G. (1998) The Lodging and Food Service Industry. East Lasing,
Michigan: The Educational Institute of the American Hotel and Motel
Association.
6. Rosemary, H. (1976) Housekeeping Management for Hotels and
Residential Establishments. London: Heinman.
7. allanK Stutts ( 2001) Hotel & Lodging Management. New York, John Wiles
& Sons Inc.
٢٤٨ א
א
אאא
א
EאאאFאא
٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٥KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
١٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
١٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
١٣KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאאא
١٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
EאFאא
١٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
١٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٢٠KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٢٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٣١KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
EאאאאFאא
٣٥KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٣٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٣٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٣٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
٣٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٢٤٨ א
א
אאא
٣٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٣٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٣٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٣٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٤٠KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
EאFאאא
٤٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٣٥KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٤٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٤٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٤٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٤٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٥٠KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٥٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
Eאא Fאא
٥٦KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
٥٦KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٥٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٥٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٦١KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٦٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٦٣KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٦٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٦٦KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٦٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٢٤٨ א
א
אאא
٦٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאא
٦٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٦٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٧٠KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
EאFאא
٧٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٧٦KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
٨٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٨٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
٨٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٩٠KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٩٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
٩٧KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
EאאFאא
١٠٢KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאאאא
١٠٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
١٠٤KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
١٠٥KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאאא
١٠٥KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא
١٠٦KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
١٠٨KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKאא
١٠٩KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKא