Zohaib Zafar

Deputy Manager – IT Services Operations at Engro Corp

Contact
Enthusiastic and Seasoned IT Professional eager to contribute
to team success through hard and smart work, demonstrate Address
and recommend the best solutions for the growth of an Karachi, Pakistan
organization within approved timelines. With over 15 years of
Phone
experience in handling and delivering various critical projects
+92-323-2104506
and deployment across different organizations and transfer
knowledge to the colleagues for the smooth operations. E-mail

Extensive Hands-on technical experience throughout. Zafar.zohaib@gmail.com

Work History Skills

Microsoft Azure IaaS, PaaS,
Deputy Manager – IT Services Operations SaaS
2021-Oct -
Current Engro Corp, Pakistan AWS Cloud Administration
• Managing team of 03 engineers, responsible for
IT Systems Administration
handling Cloud and IT System Administrations and Design Architect
organization wide.
• Migrated on-premises environment consist of Digital Transformation

Dev/Test and Productions workload to multi-cloud Docker & Kubernetes

architecture which results in services availability
up to 99.9 % for critical services and achieve Azure DevOps
higher level of governance, serviceability and Administration
cost optimization.
Team Building &
• Implement Microsoft Intune as Mobile Device
Management
Management solution for Engro and ensures
organization’s data leakage issue, efficient Microsoft Intune
management, and visibility of the mobile devices.
Stakeholder Collaboration
• Upgrade existing IT Infrastructure to the latest and
& Process Improvement
stable versions pro-actively to ensure operational
excellence and service continuity to achieve Active Directory Services
compliance with IT Standards. and SSO
• Interact with different stakeholders across
Vulnerability and Virtual
subsidiaries on regular basis, understand their
Patch Management
requirements, provide assistance and efficient
solutions which results in higher productivity. VMWare vSphere 7.0
• Implement Azure Bastion as Managed Service to Administration
prevent surface level attack through RDP/SSH
with TLS. Hybrid Messaging Solutions

• Migrate Engro company websites from vendor Disaster Recovery

 AWS cloud to Azure IaaS backed by App
Backup solutions
Gateway WAFv2 to achieve compliance
Identity and Access
2018-Dec - Senior IT Infrastructure Specialist
Management
2021-Oct Contour Software (Constellation Software Inc.),
Karachi ManageEngine Products
• Capacity plan, support, and document locally
Basic Linux Administration
hosted and cloud-based infrastructure
environments
• Proactively plan and apply software upgrades Education
on internal servers. 2003-01 - 2006-12
• Troubleshoot customer technology issues that Bachelor of Science:
may pertain to Software and Applications Computer Science
• Handling policy operations and troubleshooting
University of Karachi -
of Palo Alto NextGen Virtual Appliance
Karachi, Pakistan
deployed as NVA.
• Migration of Physical and Virtual servers hosted
in different platforms to Microsoft Azure using Certifications
ASR.
• Implementation and configuration of Azure MFA • AWS Cloud
for the Homebuilders employees across the Practitioner
globe.
• VMWare : VCP-DCV
• Implement Secure RD Gateway Solution on 2023
multiple domains to allow access to resources.
• Migration of WebApps and Azure SQL DB from • IELTS : 7.0 Bands
different subscription to Corporate managed
subscription which increased the productivity • Microsoft Certified :
and SLA to 99.9% Azure Administrator
• Implement Active Directory Federation Services (AZ-104)

across organization for Single Sign On.

• Microsoft Certified:
• Implement Azure AD Privileged Identity Azure Solutions
Management for HomeBuilders to provide just in Architect Expert (AZ-
305)
time access to the users.

2017-12- Manager IT Infrastructure

• Microsoft Certified:
2018-11 K-Electric, Pakistan. Azure Security
Engineer (AZ-500)
2013-12- Manager IT – Office Automation
2017-12 HBL, Pakistan. • MCTS Exchange
Server 2007

• Migration of Exchange 2010 to Exchange

2016 version as part of operational • MCITP Windows
excellence. Server 2008 : Server
Administrator
• Active Directory and Exchange Server
deployment and Integration at HBL Turkey
Branch for centralized management of
 services.
• Exchange Hybrid Solution with Office 365
• HBL UAE Infrastructure deployment
• HBL Exchange Online Protection
deployment at HBL. Lync 2010 Group Chat
deployment at HBL.
• Managing MS Active directory services in
both domestic and international territories.
• Managing Microsoft Exchange server 2010
globally.
• Office 365 Administration.
• Microsoft Azure Administration.

2011-12- System Administrator

2013-12 TAPAL Tea (Pvt.) Limited, Pakistan.

• Managing the Microsoft based technologies

envisioning, designing, and deployment of
Microsoft based solutions.

2010-06 – Assistant Manager Network Infrastructure

2011-12 THK Solutions, Pakistan

2009-07- Systems Engineer

2010-02 HBL (contract of THK Solutions), Pakistan

2008-09- Technical Support Analyst

2009-07 PIBAS (Pvt.) Limited, Pakistan

2008-03- Network Engineer

2008-09 KalSoft (Pvt.) Limited, Pakistan