User Manual-Enquiries Module - V.1.01-Compressed

USER MANUAL
ENQUIRY SERVICES ON
ICEGATE 2.0
Infosys – All rights reserved.
Date: 16-10-2023 1|P a ge Version 1.01

Licensing and copyright information
The data, image, plug-in, theme, and software explained in this manual are copyright
protected. It is only for information purpose and any unauthorized use, distribution, and access
to any part of the manual will be considered a copyright infringement. This may invite legal
action, as per the law of the State.
This manual can be used for understanding the functionality of enquiry services on ICEGATE
2.0 for maximal utilization and benefit. Users cannot copy, modify, distribute, redistribute,
share, and at the same time cannot avail any kind of attribution or credit from this copyrighted
work.
CBIC is free to make any changes or update or delete the information without any prior
intimation to the users and customers at large. The text and software explained in this user
manual fully comply with the intellectual property law – including trademark, patents, and the
other licenses relevant to it.
Suggestion to make the present manual more user-friendly and result oriented, are welcome.

Table of Contents
1. Getting Started ............................................................................................................. 5
2. Brief about User Manual .............................................................................................. 5
3. Overview ...................................................................................................................... 5
4. Abbreviations ............................................................................................................... 6
5. Eligible Roles for Enquiry .............................................................................................. 8
6. List of Enquiries & Access-Role..................................................................................... 9
7. Log in to ICEGATE 2.0 Portal ................................................................................... 11
8. Enquiry Service Dashboard ......................................................................................... 11
9. ICEGATE Enquiry Service........................................................................................... 13
9.1 Cargo Summary Notification ................................................................................. 14
9.2 Challan Enquiry .................................................................................................... 16
9.3 Deferred Duty ....................................................................................................... 17
9.4 DGFT Shipping Bill Status Enquiry........................................................................ 20
9.5 Drawback Enquiry ................................................................................................. 22
9.5.1 Drawback Pending Status .............................................................................. 23
9.5.2 Drawback Sanctioned Status ......................................................................... 25
9.6 GSTIN Enquiry...................................................................................................... 27
9.7 IGST Scroll Sanctioned Status .............................................................................. 28
9.8 IGST Validations Enquiry ...................................................................................... 30
9.9 License Received From DGFT .............................................................................. 31
9.10 Month Wise Drawback Enquiry ............................................................................. 33
9.11 Payment Due BE's List Enquiry............................................................................. 35
9.12 ROSL Sanctioned Status Enquiry ......................................................................... 36
9.13 Warehouse Code Enquiry ..................................................................................... 38
9.14 SB in RBI- EDPMS ............................................................................................... 39
9.15 Rectification of SB in RBI- EDPMS ....................................................................... 42
9.16 Check IE Code/BIN Status .................................................................................... 43
9.17 Directories of ICEGATE locations ......................................................................... 44
9.18 Document Status .................................................................................................. 45
9.18.1 Air Consol ...................................................................................................... 46
9.18.2 ICD BL Status ................................................................................................ 47
9.18.3 SEZ BE Ack Status ........................................................................................ 49
9.18.4 SEZ SB Ack Status ........................................................................................ 50
9.18.5 Manual/Courier/Postal Shipping Bill ............................................................... 51
9.18.6 Custom Transit Declaration............................................................................ 52
9.18.6.1 CTD Details ............................................................................................ 53
9.18.6.2 Item-wise Details .................................................................................... 53
9.18.6.3 Bond Details ........................................................................................... 54

9.18.6.4 IGM Details ............................................................................................. 54
9.18.6.5 Container Details .................................................................................... 55
9.18.7 Other Govt Agencies...................................................................................... 55
9.18.7.1 Release Order Status ............................................................................. 56
9.18.7.2 BE Ack Status ......................................................................................... 57
9.19 Job Status............................................................................................................. 58
9.19.1 Air-EGM ......................................................................................................... 59
9.19.2 Air-IGM .......................................................................................................... 60
9.19.3 Bill of Entry .................................................................................................... 61
9.19.4 Shipping Bill ................................................................................................... 62
9.19.5 SEA-EGM ...................................................................................................... 63
9.19.6 SEA-IGM ....................................................................................................... 64
9.20 Other Enquiries ..................................................................................................... 65
9.20.1 VCN Exchange .............................................................................................. 67
9.20.2 ATE Request Payload.................................................................................... 68
9.20.3 ELR Request Payload.................................................................................... 70
9.20.4 Rotation Number Application Form ................................................................ 72
9.20.5 Custodian Application Form ........................................................................... 73
10. Print Functionality ........................................................................................................ 74
11. Contact Us .................................................................................................................. 75

1. Getting Started
Welcome to the user manual on ‘ICEGATE 2.0 ‘Enquiry Services’ functionality. The manual
offers a detailed account of all the features incorporated in the functionality and explains the
steps involved in completing the registration on ICEGATE 2.0.
2. Brief about User Manual

Purpose:
The user manual is designed to provide step by step illustration of all the steps that are
involved in the ICEGATE 2.0 enquiry module.
Intended Audience:
This user manual is intended for use by all the stakeholders who wish to avail enquiry services
of the ICEGATE portal. This document includes all the enquiry services provided by the
ICEGATE portal. The list of enquiries on ICEGATE 2.0 are listed in Para 6 and discussed in
detail in Para 9 of this manual.
3. Overview
The enquiry service module of ICEGATE consists of all the enquiries which can be accessed
after login into the ICEGATE portal to view the status/Information of enquiries and availing the
services therein. During the process, users will be required to provide minimal details to obtain
the status/Information of an enquiries. Once the process is completed, the ICEGATE portal
will display the enquiry status/Information.
Kindly go through this manual and follow the step-by-step process to access the enquiry
services.

4. Abbreviations
Sl. No. Term/Acronym Description
1. ATE  Actual Time Event
2. BE/BOE  Bill of Entry
3. BL  Bill of Landing
4. CBIC  Central Board of Indirect Taxes and Customs
5. CB/CHA  Customs Broker/ Customs House Agent
6. CTD  Customs Transit Declaration
7. DGFT  Directorate General of Foreign Trade
8. EDPMS  Export Data Processing and Monitoring System
9. EGM  Export General Manifest
10. ELR  Equipment Landed/Loaded Report
11. GSTN  Goods and Services Tax Network
12. GSTIN  Goods and Services Tax Identification Number
13. ICD  Inland Container Depots
14. ICEGATE  Indian Customs Electronic Data Interchange (EDI)

Gateway
15. ICES  Indian Customs EDI System
16. IGST  Integrated Goods and Services Tax
17. IEC  Import Export Code
18. IGM  Import General Manifest
19. MAWB  Master Air Way Bill
20. MEIS  Merchandise Exports from India Scheme
21. PAN  Permanent Account Number
22. PGA  Participating Government Agency
23. RBI  Reserve Bank of India
24. ROSL  Rebate of State Levies

25. SA  Shipping Agent
26. SB  Shipping Bill
27. SL  Shipping Line
28. SEZ  Special Economic Zone
29. VCN  Voyage Call Number

5. Eligible Roles for Enquiry
The following are the eligible roles for the ICEGATE 2.0 Enquiries.
Sl. No. Name of Role
1. Importer/Exporter
2. Custom Broker
3. Shipping Line
4. Shipping Agent
5. Airline
6. Custodian
7. NVOCC
8. Authorized Terminal Operator
9. PGA
10. Train Operator
11. Freight Forwarder
12. Non/IEC Holder/UIN Holder
13. E-seal Vendor
14. Consol Agent

6. List of Enquiries & Access-Role
The list of enquiries and their access roles on ICEGATE 2.0 are listed below.
Kindly Note: If the access role for an enquiry is ‘All Users’, please refer to para 5 for the list
of all users.
Sl. No. Enquiry Name Access-Role
1 Check IE Code/ BIN status All Users
2 Directories of ICEGATE Locations All Users
3 Payment Due BE’s List Enquiry IEC User
4 Warehouse Code Enquiry All Users
5 Deferred Duty IEC User
6 Drawback Pending Status IEC User
7 Rotation Number Enquiry SL/SA User
8 ROSL Sanctioned Status IEC User
9 Document Status - Air Consol All Users
10 Document Status- Manual/Courier/Postal Shipping Bill All Users
11 Document Status - ICD BL STATUS All Users
12 Document Status - SEZ BE ACK STATUS All Users
13 Document Status - BE Acknowledgement Status (Other All Users

Govt Agencies)
14 Document Status- SEZ SB ack Status All Users
15 Document Status - Release Order Status (Other Govt All Users

Agencies)
16 Drawback Enquiry- Drawback sanctioned Status IEC User
17 DGFT shipping bill integration Status IEC User
18 GSTIN Enquiry IEC/CHA
19 License Received from DGFT IEC User
20 Shipping Bill (24 hrs.) IEC/CHA
21 Bill Of Entry (24 hrs.) IEC/CHA

22 Air IGM (24 hrs.) Airline
23 Air EGM (24 hrs.) Airline
24 Sea IGM (24 hrs.) SL/SA User
25 Sea EGM (24 hrs.) SL/SA User
26 VCN Exchange All Users
27 ELR Request Payload All Users
28 ATE Request Payload All Users
29 Rotation Number Application Form Shipping Line,

shipping Agent and
NVOCC
30 Custodian Application Form Shipping Line,

shipping Agent and
NVOCC
31 Challan Enquiry IEC/CHA
32 IGST Validation IEC User
33 Cargo Summary Notification All Users
34 Status of SB in RBI- EDPMS All Users
35 Rectification of SB in RBI- EDPMS All Users
36 Document Status- Custom Transit Declaration All Users
37 IGST Scroll Sanctioned Status IEC User
38 IGST Scroll Sanctioned Status (Dashboard widget IEC User

changes)
39 Month wise drawback scroll transmission All Users
Date: 16-10-2023 10 | P a g e Version 1.01

7. Log in to ICEGATE 2.0 Portal
To access the ICEGATE 2.0 dashboard, the users will have to select appropriate user type
before entering the login credentials. The CBIC Officials need to choose option ‘Officers
Only’ and others to choose ‘ICEGATE User’ in the ‘User Type’ as shown in the screen below.
8. Enquiry Service Dashboard

On successful login, the system will display the enquiry dashboard screen as shown below-
Go to the ‘Services’ Widget

Clicking on ‘Services’ widget will expand it for accessing the ‘ICEGATE Enquiry Service’
link.
Click on the ‘ICEGATE Enquiry Services’ link.

On clicking of the above link, the user will be redirected to a new page where several enquiries
are available for checking the status/information. Each of these enquiries is explained in detail
in para 9 of this manual.
9. ICEGATE Enquiry Service

In this section, we will discuss about each enquiry services provided to the users in the
ICEGATE 2.0 portal. All authorized ICEGATE users can access these enquiries after login
into the ICEGATE 2.0 portal and view the status/Information for the selected enquiry.
Each of these enquiries is explained below.

9.1 Cargo Summary Notification
Authorized ICEGATE users (All Users) are allowed to access the 'Cargo Summary
Notification'’ enquiry service to check the details related to Cargo. The user will select the
'Cargo Summary Notification' enquiry highlighted in the red box as shown in the screen
below.
On selecting the enquiry, the user will be redirected to a new page, where the user will have
to enter the VCN Number or Rotation Number, followed by clicking on the <Search> button.

The user can view the Bill of Landing (BL) details by <Click Here> button.
On clicking the above button, the system will display the details of Bill of Landing (BL)

9.2 Challan Enquiry
All authorized ICEGATE users (IEC and CHA) are allowed to access the ‘'Challan Enquiry'’
service to view the Challan status.
The user will select the 'Challan Enquiry' enquiry service highlighted in the red box as shown
in the screen below.
On selecting the enquiry, the user will be redirected to a new page where the user will have to
enter Challan No., Document/BE No. and Document/BE date as input and click on the
<Search> button.
On clicking the above button, the user can view the list of unpaid challans.

9.3 Deferred Duty
Authorized ICEGATE users (IEC user) are allowed to access the ‘'Differed Duty'’ enquiry
service.
The user will select the ‘Differed Duty' enquiry service highlighted in the red box as shown in
the screen below.
The user will have to select ‘Location Name’ from the dropdown and click on the <Search>
button.

On clicking the above button, the system will display the status of the Deferred duty/tax
payment.
Click on the check box to select a BE from the displayed list and the user has to declare the
consent by clicking on the check box before clicking on the <Submit> button.
For authenticating of mobile number, the user will click on the <Send OTP> button.

 A six-digit OTP will be generated and sent to the user's mobile number and registered
email id.
 If the OTP is invalid, an Error message will be displayed.
 In case of not receiving the OTP verification code, click on <Resend OTP> as displayed
 The user should validate the received OTP within a set interval of 600 seconds. Else, the
OTP will expire.
 Click on the <Verify> button.
On successful verification, the system will display a pop-up message “Authentication

Successful” on the screen.

9.4 DGFT Shipping Bill Status Enquiry
Authorized ICEGATE users (IEC user) users are allowed to access the ‘'DGFT Shipping Bill
Status Enquiry'’ service to view the status of MEIS SB which are sent to DGFT.
The user will select the “DGFT Shipping Bill Status Enquiry” enquiry service highlighted in the
red box as shown in the screen below.
On selecting the enquiry, the user will be redirected to a new page where the system will
display the IEC code of the logged-in user.
The user will have to select the SB date period (Date range of more than 30 days will not be
Permitted) and click on the <Search> button.

On clicking the above button, the system will display the status of the SB which are sent to
DGFT.
The ‘Error Code’ displayed on the enquiry can be anyone (List are given below). The user
can click on the ‘Click Here’ link to view the list of error code.

9.5 Drawback Enquiry
Authorized ICEGATE users (IEC user) are allowed to access the ‘Drawback Enquiry' service
to view the status of SB drawback.
The user will select the “Drawback Enquiry” enquiry service highlighted in the red box as
shown in the screen below.
On selecting the enquiry, the system will display the IEC Code and PAN of the logged-in user

9.5.1 Drawback Pending Status
If drawback against a Shipping Bill is pending, ‘Drawback Pending Status’ enquiry will display
the current queue status of the Shipping Bill and the pending amount of drawback etc.
The user will have to select the date range (Date range of more than 7 days will not be
available for selection) and ‘Location Name’ from the dropdown and click on the <Drawback
Pending Status> button.

On clicking the above button, the system will display the ‘IEC Name,’ ‘Location Name’ and SB
drawback amount of the user with the ‘Current Queue’ status etc.

9.5.2 Drawback Sanctioned Status
If drawback against a Shipping Bill is sanctioned, ‘Drawback Sanctioned Status’ will display
the scroll details including Scroll number, date and the amount of drawback sanctioned.
The user will have to select the date period (Date range of more than 7 days will not be
permitted) and ‘Location Name’ from the dropdown and click on the <Drawback Sanctioned
Status> button.
On clicking the above button, the system will display the ‘IEC Name’ and SB sanctioned status
of the user.

The user can view the invoice details by clicking on ‘View Invoice’ button.
On clicking the <View Invoice> button, the system will display the following Invoice details.

9.6 GSTIN Enquiry
All authorized ICEGATE users (IEC and CHA) are allowed to access the ‘'GSTIN Enquiry'’
service to view status of all the shipping bill and GSTIN details against the IEC and GSTIN
number.
The user will select the “GSTIN Enquiry” enquiry service highlighted in the red box as shown
On selecting the enquiry, the user will be redirected to a new page, where the IEC code of
logged-in user will be displayed.
The user will select the GSTIN from the dropdown and select the Return/Month Year and click
on the <Search> button.
On clicking the above button, the system will display the shipping bill and GSTIN details
against the IEC and GSTIN number.

9.7 IGST Scroll Sanctioned Status
All authorized ICEGATE users (IEC user) are allowed to access the ‘'IGST Scroll
Sanctioned Status” Enquiry to view the IGST Shipping bill status that are sanctioned for
perticular location.
The user will select the “'IGST Scroll Sanctioned Status” enquiry service highlighted in the red
box as shown in the screen below.
On selecting the enquiry, the system will display the IEC Code and PAN Number of the
logged-in user.

The user will have to select the valid date range (More than 7 days will not be permitted) and
‘Location Name’ from the dropdown and click on the <Search> button.
On clicking the above button, the system will display the scroll details of a SB for the selected
Location.

9.8 IGST Validations Enquiry
All authorized ICEGATE users (IEC user) are allowed to access the ‘IGST Validations
Enquiry’ service to view the IGST validation status after filing return of their shipping bill in
ICEGATE portal.
The user will select the ‘IGST Validations Enquiry’ service highligted in red box as shown in
the screen below.
The user will have to select ‘Return Month/Year’, enter ‘GSTIN’ and select ‘Location’ from the
dropdown and click on the <Search> button.
On clicking the above button, the system will display the IGST validation details and the
response code against each shipping bill number.

The user can go back to the previous page by clicking on <Back> button.
9.9 License Received From DGFT
All authorized ICEGATE users (IEC users) are allowed to access the ‘License Received
from DGFT’ enquiry to view the license status through this enquiry service.
The user will to select the ‘License Received From DGFT’ enquiry service highligted in red

On selecting the enquiry, the system will display the IEC Code of the logged-in user.
The user will have to select the valid date range (more than one year will not be permitted)
and ‘Location Name’ from the dropdown and click on the <Search> button.
On clicking the above button, the system will display the License status, file number and other
corresponding details.

9.10 Month Wise Drawback Enquiry
Authorized ICEGATE users (All Users) are allowed to access the ‘Month Wise Drawback
Enquiry’ enquiry service.
The user will select the ‘Month Wise Drawback Enquiry’ enquiry service box highlighted in the
red box on the below screen.

The user will select ‘Location’ and ‘Month/Year’ and click on the <Search> button.
On clicking the Search button, the system will display the list of scrolls generated with the
scroll number, and Total SB details etc. against the selected Location, for the selected month
and year.

9.11 Payment Due BE's List Enquiry
All authorized ICEGATE users (IEC users) are allowed to access ‘Payment Due BE's List
Enquiry’ service.
The user will select the ‘Payment Due BE's List’ enquiry service highlighted in the red box as
select Port, Month/Year and Date Range and click on the <Search> button.

On clicking the above button, the user can view the payment due status of all Bill of entries
along with its corresponding details.
9.12 ROSL Sanctioned Status Enquiry
All ICEGATE authorized users (IEC users) are allowed to access ‘ROSL Sanctioned Status’
enquiry. This service will display the status of user's sanctioned ROSL amount.
The user will select the ‘ROSL Sanctioned Status Enquiry’ enquiry box highlighted in the red
On selecting the enquiry, the user will be redirected to a new page. The user will select the
valid date range (more than 7 days will not be permitted) and ‘Location Name’ and click on the
<Search> button.

On clicking the above button, A list of Shipping Bills will be displayed along with its
corresponding ROSL scroll details and amounts.
The user can view the Invoice details by clicking on <View Invoice> button.
On clicking the button, the system will display the Invoice detail.

9.13 Warehouse Code Enquiry
Authorized ICEGATE users (All Users) are allowed to access ‘Warehouse Code Enquiry’
service. This service will display the existing warehouse details in custom location.
The user will select the ‘Warehouse Code Enquiry’ enquiry service highlighted in the red box
as shown in the screen below.
The user will have to enter Warehouse Code or Warehouse Name and click on the <Search>
button.

On clicking the above button, the system will display the warehouse details.
9.14 SB in RBI- EDPMS
Authorized ICEGATE users (All Users) are allowed to access ‘SB in RBI-EDPMS’ enquiry
service. This enquiry service will display the details of the SB along with date of transmission
to RBI. It will also display the status at RBI.
The user will select the ‘SB in RBI- EDPMS’ enquiry service highlighted in the red box as

select Location from the dropdown, enter Shipping Bill Number and Shipping Bill Date and
click on the <Search> button.
On clicking the above button, the system will display the details of the SB along with date of
transmission to RBI.
The user can go back to the previous page by clicking on ‘Back’ button.

The user can view the SB EDPMS Invoice details by clicking on <FE Realization> button.
On clicking the button, the system will display the SB EDPMS Invoice details.

9.15 Rectification of SB in RBI- EDPMS
Authorized ICEGATE users (All Users) are allowed to access ‘Rectification of SB in RBI-
EDPMS’ enquiry service.
The user will select ‘Rectification of SB in RBI- EDPMS’ enquiry service highlighted in the red
On selecting the enquiry, the user will be redirected to a new page where the user has to fill
in the following details.
1. Enter Location, SB Number, and SB Date

2. Check the radio button:
a. Cancelled SB is shown as Active, or
b. Active SB shown as Cancelled.
3. Add the description.
Click on the <Submit> button.

On submission of the form, the system will display the message ‘Form has been submitted’
and it is displayed on the screen.
9.16 Check IE Code/BIN Status
All ICEGATE authorized users (All users) are allowed to access the “Check IE Code/BIN
Status” enquiry service.
The user will click on the ‘Check IE Code/BIN Status’ enquiry service highlighted in the red
On clicking the enquiry, the user will be redirected to the DGFT portal-
https://www.dgft.gov.in/CP/?opt=view-any-ice

9.17 Directories of ICEGATE locations
Authorized ICEGATE users (All Users) are allowed to access the “Directories of ICEGATE
locations” enquiry service.
The user will click on the ‘Directories of ICEGATE locations’ enquiry service highlighted in the
red box as shown in the screen below.
On clicking the enquiry, the user will be redirected to the Compliance Information portal-
https://cip.icegate.gov.in/CIP/#/list_of_ports

9.18 Document Status
Authorized ICEGATE users (All Users) are allowed to access the ‘Document Status’ enquiry
services. This service enables users to view the status of documents filed at the ICEGATE
portal. After document number is generated, the user can check status of document number.
The user will select the 'Document Status' enquiry service highlighted in the red box as shown
On selecting the enquiry, the user will be redirected to a new page. the user will select an
enquiry to check the status of the document.
The list of enquiries which are covered under the’ Document Status’ are as follows.
1. Air Consol
2. ICD BL Status
3. SEZ BE Ack Status
4. SEZ SB Ack Status
5. Manual/Courier/Postal Shipping Bill
6. Custom Transit Declaration
7. Other Govt Agencies
 Release Order Status
 BE Ack Status
Each of these enquiries are explained in detail in para 9.18.

9.18.1 Air Consol
Click on ‘Air Consol’ enquiry link.
The user will select the location and enter the Master AWB Number and click on the <Search>
button.
On clicking the above button, the system will display status of the Air Consol along with
consignment details such as consignment status, file number, and other corresponding
details.
The user can check the file details by clicking on the button given under the column ‘File
Name’.

On clicking the above button, the system will display the package details.
9.18.2 ICD BL Status
Click on the ‘ICD BL Status’ enquiry link.
The user will enter location enter the ‘Master Bill of Entry Number’ or ‘House Bill of Entry
Number’ and click on the <Search> button.

On clicking the above button, the system will display the Bill of Landing status and other
corresponding details.
The user can view the Container details by clicking on <Click Here> button.
On clicking, the screen display will be as follows:

9.18.3 SEZ BE Ack Status
Click on the ‘SEZ BE Ack Status’ enquiry link.
The user will select a ‘Location’ from the dropdown and enter the ‘Bill of Entry Number’ and
‘Bill of Entry Date’ and click on the <Search> button.
On clicking the above button, the system will display the SEZ BE acknowledgement
status with error code.

9.18.4 SEZ SB Ack Status
Click on the ‘ICD BL Status’ enquiry link.
The user will select ‘Location’ from the dropdown, enter ‘Shipping Bill Number’ and ‘Shipping
Bill Date’ and click on the <Search> button.
On clicking above button, the system will display the SEZ Shipping Bill acknowledgement
status with error code.

9.18.5 Manual/Courier/Postal Shipping Bill
Click on the ‘Manual/Courier/Postal Shipping Bill’ enquiry link.
The user will select ‘Location’ from the dropdown, enter ‘Shipping Bill Number’, and ‘Shipping
Bill Date’ and click on the <Search> button.
On clicking above button, the system will display the Shipping Bill details.

9.18.6 Custom Transit Declaration
Click on the ‘Custom Transit Declaration’ enquiry link.
The user will select ‘Location’ from the dropdown, enter ‘CTD Number’, ‘CTD Type’ and ‘CTD
Date’ and click on the <Search> button.
On clicking the above button, the system will display the tabs for CTD Details, Item-wise
Details, Bond Details, IGM Details, and Container Details

9.18.6.1 CTD Details
On clicking the ‘CTD Details’ tab, the system will display the details such as IEC code, Total
package, and Mode of Transport etc.
9.18.6.2 Item-wise Details
On clicking the ‘Item wise Details’ tab, the system will display the details such as Item No,
CTH code, and Quantity etc.

9.18.6.3 Bond Details
On clicking the ‘Bond Details’ tab, the system will display the details such as Bond No, Bond
Code, and Bond Amount etc.
9.18.6.4 IGM Details
On clicking the ‘Bond Details’ tab, the system will display the details such as IGM Rotation
Number, IGM Date, Inward Date, and Master Airway Bill Number etc.

9.18.6.5 Container Details
On clicking the ‘Container Details’ tab, the system will display the details such as Container
Number, Container Size, and Seal etc.
9.18.7 Other Govt Agencies
Click on the ‘Other Govt Agencies’ enquiry link.
On clicking the above link, the user will be redirected to a new page that will display the
enquiries of ‘Other Govt Agencies’. The user will select the appropriate enquiry for which
he/she wishes to view the status.
1. Release Order Status

2. BE Ack Status

9.18.7.1 Release Order Status
Click on the ‘Release Order Status’ enquiry link.
The user will select ‘Location’, Agency from the dropdown, enter ‘Bill of Entry Number’ and
On clicking the above button, the system will display the Release Order status as per selection
made as per selection made.

9.18.7.2 BE Ack Status
Click on the ‘BE Ack Status’ enquiry link.
The user will select ‘Location’, Agency from the dropdown, enter ‘Bill of Entry Number’ and
On clicking the above button, the system will display the BE acknowledgment status as per
selection made.

9.19 Job Status
The authorized ICEGATE users are allowed to access the ‘Job Status’ enquiry services to
view the status of the documents. This enquiry will show the status of Job uploaded into
ICEGATE portal. It will also display the document number if successfully processed or shows
an error code if failed during processing. Also shows the list of jobs filed by location.
The user will select the “Job Status” enquiry service highlighted in the red box as shown in the
screen below.
On selecting the above enquiry, the authorized ICEGATE Airline users will be redirected to
a new page where the system will display the below enquires. The user will select the
appropriate enquiry for which he/she wishes to view the status.
1. Air EGM
2. Air IGM

9.19.1 Air-EGM
Click on the ‘Air EGM’ enquiry link.
Select the appropriate ‘Location’ from the drop down and click on the <Search> button.
On clicking the above button, the system will display the details all AIR IGMs filed from the
selected Location in the last 24 hours.

9.19.2 Air-IGM
Click on the ‘Air IGM’ enquiry link.
Select the appropriate ‘Location’ and click on the <Search> button.
On clicking the above button, the system will display the Air IGM status filed from the selected
Location in the last 24 hours.

9.19.3 Bill of Entry
On selecting the ‘Job status’ enquiry, the authorized ICEGATE users (IEC and CHA) will be
redirected to a new page where the system will display the below enquires.
1. Bill of Entry
2. Shipping Bill
The user can select the appropriate enquiry for which he/she wishes to view the status.
The user will click on the ‘Bill of Entry’ enquiry link.
Select the appropriate Location from the drop down and click on the <Search> button.
On clicking the search button, the system will display the details of all BEs filed from the

9.19.4 Shipping Bill
Click on the ‘Shipping Bill’ enquiry link.
Select the appropriate Location from the drop down and click on the ‘Search’ button.
On clicking the button, the system will display the details of all SBs filed from the selected
Location in the last 24 hours.

9.19.5 SEA-EGM
On selecting the ‘Job status’ enquiry, the authorized ICEGATE users (Shipping Line and
Shipping Agent) will be redirected to a new page where the system will display the below
enquires.
1. SEA-EGM
2. SEA-IGM
Select the appropriate Location from the drop down and click on the <Search> button.

On clicking the above button, the system will display the details of all SEA IGMs filed from the
9.19.6 SEA-IGM
Click on the ‘SEA-IGM’ enquiry link.
Select the appropriate Location from the drop down and click on the ‘Search’ button.
On clicking the button, the system will display the details of all SEA EGMs filed from the

9.20 Other Enquiries
Authorized ICEGATE users (All users) are allowed to access “Other Enquiries” after login into
the ICEGATE portal.
Go to the Services Widget >> Other Services
Clicking on ‘Other Services’ link will expand it for accessing the ‘Other Webforms’ enquiry
services.

The user will select the ‘Other Enquiries’ service highlighted in the red box as shown in the
screen below.
On selecting the above enquiry, the system will display the following enquires.
1. VCN Exchange
2. ATE Request Payload
3. ELR Request Payload
4. Custodian Application Form
5. Rotation Number Application Form

9.20.1 VCN Exchange
Authorized ICEGATE users (All Users) are allowed to access the ‘VCN Exchange’ enquiry.
The user will click on the ‘VCN Exchange’ enquiry link.
On clicking the above enquiry, the system will display the form for filling in the VCN Massage
details. Once all the required details are filled, please click the <Create JSON> button to
generate JSON file.
On clicking the above button, All the changes made in the form will be reverted.

9.20.2 ATE Request Payload
Authorized ICEGATE users (All Users) are allowed to access the ‘ATE Request Payload’
enquiry. The user will click on the ‘ATE Request Payload’ enquiry link.
On clicking the enquiry, the system will display the form for filling in the ATE Massage details.
Once all the required details are filled, please click the <Create JSON> button to generate
JSON file.

On clicking the above button, all the changes made in the form will be reverted.

9.20.3 ELR Request Payload
Authorized ICEGATE users (All Users) are allowed to access the ‘ELR Request Payload’
enquiry. The user will click on the ‘ELR Request Payload’ enquiry link.
On clicking the above enquiry, the system will display the form for filling in the ELR Message
details.

There can be multiple Equipment details against a ELR Message. The user needs to click on
the link <Add new Equipment Details> to enters the details for additional Equipment, as
shown on the screen below.
Once all the required details are filled, please click the ‘Create JSON’ button to generate JSON
file.
On clicking the Reset Form button, all the changes made in the form will be reverted.

9.20.4 Rotation Number Application Form
Authorized ICEGATE users (Shipping Lines/Shipping Agents/NVOCC) are allowed to

access the ‘Rotation Number Application Form’ enquiry. The user will click on the ‘Rotation
Number Application Form’ enquiry link.
On clicking the above enquiry, the system will display the form for filling in the Rotation form.
Once all the required details are filled and click on the <Create JSON> button to generate
JSON file.

Back: The user can go back to the previous page by clicking on <Back> button. Back button
can only be used before submission.
Preview: The user can view the preview of the application form. Preview button can only be
used before submission.
Reset: On clicking the Reset Form button, all the changes made in the form will be reverted.
9.20.5 Custodian Application Form
Authorized ICEGATE users (Shipping Lines/Shipping Agents/NVOCC) are allowed to

access the ‘Custodian Application Form’ enquiry.The user will click on the ‘Custodian
Application Form’ enquiry link.

On clicking the above enquiry, the system will display the form for filling in the Custodian
Application Form. Once all the required details are filled and click the <Submit> button for
submission.
10. Print Functionality

The user can print the displayed information by clicking on the Print link.

11. Contact Us
The contact details are as follows:
Toll Free No: 1800-3010-1000
The user can also drop their queries at: Email: icegatehelpdesk@icegate.gov.in

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USER MANUAL

Infosys – All rights reserved.

Date: 16-10-2023 1|P a ge Version 1.01

Infosys – All rights reserved.

Date: 16-10-2023 2|P a ge Version 1.01

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2. Brief about User Manual

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1. ATE  Actual Time Event

2. BE/BOE  Bill of Entry

4. CBIC  Central Board of Indirect Taxes and Customs

5. CB/CHA  Customs Broker/ Customs House Agent

6. CTD  Customs Transit Declaration

7. DGFT  Directorate General of Foreign Trade

8. EDPMS  Export Data Processing and Monitoring System

9. EGM  Export General Manifest

10. ELR  Equipment Landed/Loaded Report

11. GSTN  Goods and Services Tax Network

12. GSTIN  Goods and Services Tax Identification Number

13. ICD  Inland Container Depots

14. ICEGATE  Indian Customs Electronic Data Interchange (EDI)

15. ICES  Indian Customs EDI System

16. IGST  Integrated Goods and Services Tax

17. IEC  Import Export Code

18. IGM  Import General Manifest

19. MAWB  Master Air Way Bill

20. MEIS  Merchandise Exports from India Scheme

21. PAN  Permanent Account Number

22. PGA  Participating Government Agency

23. RBI  Reserve Bank of India

24. ROSL  Rebate of State Levies

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26. SB  Shipping Bill

27. SL  Shipping Line

28. SEZ  Special Economic Zone

29. VCN  Voyage Call Number

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Sl. No. Name of Role

8. Authorized Terminal Operator

10. Train Operator

11. Freight Forwarder

12. Non/IEC Holder/UIN Holder

13. E-seal Vendor

14. Consol Agent

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Date: 16-10-2023 8|P a ge Version 1.01

Sl. No. Enquiry Name Access-Role

1 Check IE Code/ BIN status All Users

2 Directories of ICEGATE Locations All Users

3 Payment Due BE’s List Enquiry IEC User

4 Warehouse Code Enquiry All Users

5 Deferred Duty IEC User

6 Drawback Pending Status IEC User

7 Rotation Number Enquiry SL/SA User