Tutor2u Template

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ABOUT THE PRODUCT

What is the product? Is it a physical


Service, Best Rest Hotels owns and operates budget hotels
product or a service
Who are the customers? Who buys the Couples and families, people travelling on a low budget, for leisure
product, and why? experiences
How much do customers pay?
£75- £89 upper end middle price range, £65- £75 competitors
How / why do prices vary?
Online due to seeing photos ect, people are booking in advanced
When & where is the product bought?
arranging food activities ect

ABOUT THE MARKET


How large is the market? E.g., what are
total sales (£m or £bn) + How fast is the
market growing?
What are the main market segments?
How large are they?
Are some market segments growing
faster than the overall market? If so,
why?
How important is product innovation
and/or branding in the market?
Who are the largest competitors in the
market? Are we told what their market
share is?
What advantages do the market leaders
have? How can we compete against
them?

WHAT ELSE DO WE LEARN ABOUT THE MARKET AND COMPETITORS MIGHT INFLUENCE THE MARKETING
CAMPAIGN?
POSITIVE POINTS | GOOD NEWS FOR THE BUSINESS NEGATIVE POINTS | BAD NEWS FOR THE BUSINESS
Prioritize environmental factors when booking The market has experienced a decline due to PESTLE
Leisure aspects and cleanliness most crucial PI grows year on year innovation is needed

WHERE IS THE PRODUCT / MARKET IN THE PRODUCT LIFE CYCLE? |Introduction | growth, maturity, or
decline?
What stage is it? Evidence? Are product
life extension strategies possible?
What might the stage mean for your
marketing campaigns?

HOW USEFUL IS THE SECONDARY AND PRIMARY RESEARCH CONTAINED IN THE PACK?

Primary research validity and reliability.


Secondary research from 2020- 2021 so may not be as accurate
Sample size? Who responded? What is
Improvements- increase group size, ask why?
missing?
Secondary research: sources? What
other information would be useful?

Importance notice: You are not permitted to take pre-prepared marketing plans (e.g., marketing mixes,
budgets, Gantt charts) into the Part B exam. Use this template to help organise your thoughts as you read
through the Part A Research Pack. This will be helpful when you see the crucial information about the case
study business in Part B

EXAMPLE MARKETING MESSAGES / CAMPAIGNS FROM THE RESEARCH PACK


What different campaigns and messages are used by competitors mentioned in the RP?
Competitor name Key features of the campaign

Premier Inn In 2022 it launched the rest easy campaign

NOTES ON POTENTIAL MEDIA SELECTION (WHICH MIGHT BE EFFECTIVE FOR THIS PRODUCT / MARKET)
What different marketing media are used by competitors? What media might be effective in helping the case study
business grow sales?
Type of promotional media Why is this used by competitors? Might it also work for the case study business?

FROM THE RESEARCH PACK, WHICH CUSTOMER AUDIENCES MIGHT BE GOOD FOR PROMOTIONAL
CAMPAIGNS?
Using the information in secondary and primary research, are there key groups of customers that might be
the best to target in marketing campaigns? Who? Why? How would you reach them? Which marketing
media are they likely to respond to?

ACTIVITY 1 - RATIONALE ACTVITY 2 – MARKETING CAMPAIGN


Introduction & choice of option Reminder of aims and marketing objectives
Marketing aims Marketing message for the campaign
Marketing Objectives: targets for the campaign and why Marketing mix for the campaign | product, price,
chosen promotion, place, physical, people, process
Secondary market research - key findings Promotion campaign activities
Primary market research – key findings, validity and Campaign budget | total & details of costs for each
reliability activity
Option & campaign justification | SWOT analysis Timescale | Gannt Chart
Option & campaign justification | Product life cycle

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