BS72C5 1 24 Feb

_______________________________________________________________________________________________
ABN: 57 169 281

501
E: admissions@sydneymetrocollege.edu.au
PROJECT W:
www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010 PORTFOLIO T: 02 8937 0991

Melbourne: Level 2, 213-215 Lonsdale Street,
Melbourne VIC 3000
T: 03 0 9077 0758
Project Portfolio
BSBPMG540 Manage project integration
STUDENT VERSION
___________________________________________________________________________________________________________________
BSBPMG540 Project Portfolio
Version: 1.0
Implemented: 08 Dec 2021
To Be reviewed: 08 Dec 2022 Page 1 of 90
© 2021 RTO Works
____________________________________________________________________________________ ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
First published 2021
RTO Works
www.rtoworks.com.au
hello@rtoworks.com.au
0452 157 557
© 2021 RTO Works
This resource is copyright. Apart from any fair dealing for the purposes of private study, research, criticism or review as permitted under the
Copyright Act 1968, no part may be reproduced by any process without written permission as expressed in the RTO Works License
Agreement.
The information contained in this resource is, to the best of the project team’s and publisher’s knowledge true and correct. Every effort has
been made to ensure its accuracy, but the project team and publisher do not accept responsibility for any loss, injury or damage arising
from such information.
While every effort has been made to achieve strict accuracy in this resource, the publisher would welcome notification of any errors and
any suggestions for improvement. Readers are invited to write to us at hello@rtoworks.com.au.
Business Works is a series of training and assessment resources developed for qualifications within the Business Services Training
Package.
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____________________________________________________________________________________ ABN: 57 169 281
501
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Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Contents
Section 1: Establish the project 6

Section 2: Develop a project plan 14
Section 3: Monitor and finalise project 21
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Student name:
Assessor:
Date: 20 February 2023
Business this assessment is Native bush spices Australia

based on:
Project descriptions: As the Marketing Coordinator, you have been asked by the CEO to
coordinate these projects to improve marketing communications in a
bid to increase the company’s sales and profile.
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Section 1: Establish the project
Summarise the organisation’s Native Bush Spices Australia is based in Coffs Harbour, NSW.
strategies and objectives.
The business was established in 2010 to cater for a demand for
Australian native food products. The company has organic
certification.
The company’s overall business objectives as stated in the recent

Strategic Plan that has been developed is to increase sales by 10%
each year for the upcoming three years and to create brand
awareness, develop a broader product range, as well as expand into
overseas markets, which are most likely to be Hong Kong, Japan and
Singapore due to an identified demand for Australian organic native
foods in these countries. The organisation’s marketing strategy as
identified in the Strategic Plan focuses on using a range of marketing
communications, with the key focus on the web site as a marketing
tool.
Review workplace The company has established procedures for project management as
documentation such as documented in the project management policy and procedure. You
policies and procedures, have been allocated the Customer Service Officer as a project team
protocols and templates that member and will report to the CEO.
address project management
and communication.
Highlight any appropriate
information on the document Project Management Policy and Procedures
and make any relevant notes.
Attach proof of the highlighted 1. Purpose
policies and procedures (with
Native Bush Spice Australia adopts a standard approach to project
notes) to this section of the
management to ensure the consistent use of project management
portfolio.
procedures and templates.
This policy and procedure is designed to specify the requirements for
managing projects to ensure that project scope is articulated,
stakeholders are involved, risks are managed, and project benefits
are maximized.
This policy and procedure applies to all projects.
2. Types of project
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ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Generally, there are three types of project: small project, medium

project and large project which is determined through the project
amount.
In each of the above cases the following staff are to be involved.
Small Project (under $10,000)
Project Manager
Project team member (generally the Customer Service Officer)
Senior management team to approve project management scope
plan and kept informed of progress.
Medium Project ($10,000 - $50,000)
Project Manager
Project team member (generally the Customer Service Officer)
Senior Manager to be regularly updated on progress
Senior management team to approve project management scope
plan and kept informed of progress.
Large Project ($50,000 plus)
Project Manager (Senior Manager)
Project team member (Senior Manager)
Project Steering Group
Project staff will vary depending on the type of project.
Internal Communication Policy and Procedures
Native Bush Spices Australia aims to enhance and streamline

communications (internal and external) to reinforce the vision and
strategic priorities. As such, we will continue to develop and trial new
communication platforms, channels, and tools to improve information
sharing and collaboration between all staff members.
This policy is to be implemented in a way that ensures compliance
with relevant legislative requirements and standards of best practice.
Native Bush Spices Australia expects that staff will use the channels
and for business purposes only and comply with all relevant policies
and procedures, the Code of Conduct.
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ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Communication channels
Native Bush Spices Australia has a number of internal
communication channels available, including:
Channel Purpose
Meetings If possible, interaction should take place face-

to-face or via telephone. All information
discussed should be summarised in an email.
Staff bulletin This contains Information from the executive to

staff which is important and relevant to their
interests, including training, employment
vacancies and important announcements.
Contributions for the Staff Bulletin must be
approved in advance by the contributor’s
relevant manager before being sent to the
communications officer for review and inclusion.
Staff surveys These are used to gather information and

feedback from all staff members. Surveys
should be sent to staff via email link.
Native Bush The intranet provides important information for

Spices Australia staff in an easily accessible location.
intranet
The intranet is to be used for conveying
information which is important and relevant from
the executive team to staff. It is the
responsibility of the person contributing the
content to ensure the content is factually
correct. All contributions must be approved in
advance by the contributor’s relevant manager.
Enterprise These may be used by groups of staff to

social networks collaborate and communicate on projects online
(e.g. Yammer, (e.g. to share and comment on work-related
Facebook) ideas, news and activities). Personal use of
these platforms may not be used during work
hours. Use of these networks must comply with
the Social Media Policy.
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
PROJECT 1: Website upgrade
Summarise
your
The aim is for the new website to be modern and responsive to reflect the company’s
general
objectives. It should include features such as:
research
related to  Pages that address About Us, News and Events, Blog, Health information including
the project. health benefit of bush spices and recipes.
This  A shopping cart so customers can order products directly through the website.
research is
 Translation tool so that customers overseas can read the website in their own
aimed at
language.
extending
your own  Use of plain English and images/videos to facilitate usability.
personal
The web site is to be developed and live within 2 months of project commencement with
knowledge
a budget of $15,000. As the web site development is considered to be complex, it is
– research
proposed that an outside contractor be used.
aspects of
the project
you would
like to
know more
about in
order to
complete
this
assessmen
t.
Include
reference
to your
sources.
Prepare a
Draft Project Charter
Project
Charter.
Attach your Background
Draft
Native Bush Spices Australia is based in Coffs Harbour, NSW.
Project
Charter to The business was established in 2010 to cater for a demand for Australian native food
this section products. The company has organic certification.
of the
The company manufactures and retails a range of organic, Australian native foods
portfolio.
including:
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
• Native herbs and spices

• Native herbal teas
• Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets
and health stores throughout Australia. The company also has a basic website that
includes four pages: home, about us, products and contact details. Most sales occur
through existing customers, referrals and passing traffic.
Thus, the new company objective is to expand the product and market by
developing the current company’s website along with high quality, organic,
environmentally friendly foods and products to both current and future
customers.
Project objectives
The aim is for the new website to be modern and responsive to reflect the company’s
objectives. It should include features such as:
• Pages that address About Us, News and Events, Blog, Health information
including health benefit of bush spices and recipes.
• A shopping cart so customers can order products directly through the website.
• Translation tool so that customers overseas can read the website in their own
language.
• Use of plain English and images/videos to facilitate usability.
Project Scope
The web site is to be developed and live within 2 months of project commencement with
Key Stakeholders
Governance structure means the framework of project management , especially

according to rule , role and the division of responsibility within the whole decision
making process . It is keeps the project in check , allowing it to run flawlessly and in
accordance with the plan . so that governance structure of any project should be based
on a few main principles so that is fully applicable throughout the whole process
according to the phase of the project.
o The Customer Services officer has provided significant input into the website’s
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
functionality and design. The CEO and website designer are now required to
discuss the Project Management Plan before it is approved by the CEO.
o Once the plan is approved, the Marketing Coordinator will develop a web design
brief that shows a clear alignment to organisational objectives
Project Budget
Budgeted expenses
Web site including shopping cart $11,000

and plug-ins
Website Training $3,500
Hosting (first year) $500
TOTAL $15,000
Project Timelines
The web site is to be developed and live within 2 months of project commencement.
Constraints
project delivery in time  Cost control  Huge expansion of business which is hard to
achieve target
Assumptions
- Upgrade the existing website

- The web site is developed and live within 2 months of project commencement
- Implemented within the budget of $15,000
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Dependencies
-receive the quotes from the web designers
- discuss the brief for the web site.
- further meeting will be held to confirm the brief.

- implement the web design
- test the website
-perform initial tests and train staff
Preliminary risk assessment

- Budget overruns
- Schedule delays
- Software problems
- Training issues with the management of new website
.
Revise
Project Project Charter
Charter to
reflect
meeting
outcomes.
Background
What did
you The business was established in 2010 to cater for a demand for Australian native food
negotiate products. The company has organic certification.
at the
The company manufactures and retails a range of organic, Australian native foods
meeting?
including:
Highlight
• Native herbs and spices
any
changes to • Native herbal teas
the Project
• Native fruit jams and conserves.
Charter
due to the
negotiation Currently the business is selling its products through a number of small supermarkets
and health stores throughout Australia. The company also has a basic website that
(if
includes four pages: home, about us, products and contact details. Most sales occur
applicable)
through existing customers, referrals and passing traffic.
.
If not
Thus, the new company objective is to expand the product and market by
already developing the current company’s website along with high quality, organic,
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
viewed in
person by environmentally friendly foods and products to both current and future
your customers.
assessor,
attach Project objectives
proof of the
stakeholde The aim is for the new website to be modern and responsive to reflect the company’s
r meeting objectives. It should include features such as:
to this • Pages that address About Us, News and Events, Blog, Health information
section of including health benefit of bush spices and recipes.
your
• A shopping cart so customers can order products directly through the website.
portfolio.
• Translation tool so that customers overseas can read the website in their own
Attach the
language.
negotiated
Project • Use of plain English and images/videos to facilitate usability.
Charter to
this
Project Scope
Section of
the
portfolio. The web site is to be developed and live within 2 months of project commencement with
Key Stakeholders
Governance structure means the framework of project management , especially

according to rule , role and the division of responsibility within the whole decision
making process . It is keeps the project in check , allowing it to run flawlessly and in
accordance with the plan . so that governance structure of any project should be based
on a few main principles so that is fully applicable throughout the whole process
The key stakeholders are CEO Operation Manager Project Manager IT Manager
o The Customer Services officer has provided significant input into the website’s
functionality and design. The CEO and website designer are now required to
discuss the Project Management Plan before it is approved by the CEO.
o Once the plan is approved, the Marketing Coordinator will develop a web design
brief that shows a clear alignment to organisational objectives
Project Budget
Budgeted expenses
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Web site including shopping cart $11,000

and plug-ins
Website Training $3,500
Hosting (first year) $500
TOTAL $15,000
Project Timelines
The web site is to be developed and live within 2 months of project commencement.
Constraints
project delivery in time  Cost control  Huge expansion of business which is hard to
achieve target
Assumptions
- Upgrade the existing website

- The web site is developed and live within 2 months of project commencement
- Implemented within the budget of $15,000
Dependencies
-receive the quotes from the web designers
- discuss the brief for the web site.
- further meeting will be held to confirm the brief.

- implement the web design
- test the website
-perform initial tests and train staff
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
- Budget overruns
- Schedule delays
- Software problems
- Training issues with the management of new website
.
Dear Project Manager
I have received the three quotes from the website designers.
I just wanted to let you know that one of them is a friend of mine and although his quote
is more expensive than all of the other quotes, I highly recommend him as he has done
a lot of really great looking web sites. I therefore recommend that we just go ahead and
accept his quote.
Kind Regards
Project Team Member
Seek Dear Project Manager

authorisatio
The website is progressing well.
n to
proceed by We have created the following pages:
drafting an Home, Products, About Us, News and Events, Blog and Contact Us.
email to
send to an The shopping cart has also been created.
appropriate Thank you for providing the written content and the logos.
decision -
We have taken into consideration web accessibility standards in creating the web site by
maker.
including images and plain English language.
Attach your However, the weekly meetings that were advised following the confirmation of the
draft email project meeting have been consistently cancelled by you and we haven’t been able to
to this get any feedback from you on the website as current laid out.
section of
This is causing significant delays to the project. I estimate we are now behind by a
your
couple of weeks. Please get in touch with us as soon as possible with feedback so that
portfolio.
we can progress.
Please note that an invoice of $13,700 plus GST has been sent to you. This is the total
amount for the project to date minus the $2000 deposit you paid. We indicated an
estimate in our original quote and due to the time taken to make the web site accessible
at your request, the final amount is at the highest end of the quote we provided i.e.
$15,700.
Thanks Website Developer
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Develop a
WBS.
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
PROJECT 2: Product range expansion project
Summarise your general • Product range should be expanded by 20% to include

research related to the complementary products such as native plant seedlings from another
project. organisation (a collaborative relationship is required with an appropriate
organisation).
This research is aimed at
extending your own • Research is required to identify market requirements and
personal knowledge – demand for specific products. Market research should target a range of
research aspects of the generations.
project you would like to
• The cooperative relationship should only be fully established
know more about in order
once market research has been performed.
to complete this
assessment. • Collaborative relationship established within 6 months from the
implementation of the project plan. Market research shows increases
Include reference to your
customer satisfaction and suitable demand for the new products.
sources.
• Budget available for research and development of new product
range is $6,000.
• The collaborative relationship with other organisation must sell
products under the “Native Bush Spices Australia” brand.
Prepare a Draft Project

Charter. Project Charter
Attach your Draft Project

Charter to this section of Background
the portfolio.
Currently the company is only operating a small number of product and
distributing platform, thus, the new company objective is to expand the
range of the company’s products by collaborating with other
organizations along with high quality, organic, environmentally friendly
foods and products to both current and future customers
Project objectives
-Expansion of the company products-
-Good relationship with other collaboration organizations
-Finish the project within the timeline
-Good relationship with collaboration organizations should be
performed after market research establishing
-Increase of the customer satisfaction on the new company products-
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
-The product should be under the company name only (Native Bush
Spices Australia)
Project Scope
• Product range should be expanded by 20% to include
complementary products such as native plant seedlings from another
organisation (a collaborative relationship is required with an appropriate
organisation).
• Research is required to identify market requirements and
demand for specific products. Market research should target a range of
generations.
• Collaborative relationship established within 6 months from the
range is $6,000.
Key Stakeholders
Governance structure means the framework of project management ,
especially according to rule , role and the division of responsibility
within the whole decision making process . It is keeps the project in
check , allowing it to run flawlessly and in accordance with the plan . so
that governance structure of any project should be based on a few
main principles so that is fully applicable throughout the whole process
The key stakeholders are Stakeholder • Clients • Staff • Management
team • CEO
Project Budget
range is $6,000
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Budgeted expenses
Market research $3000
Meetings with potential $500

partners
Contractual agreement $2500
TOTAL $6000
Project Timelines
Constraints
- The cooperative relationship should only be fully established
Assumptions
• Product range expanded by 20% to include complementary
products such as native plant seedlings from another organisation (a
collaborative relationship is required with an appropriate organisation).
• Research was implemented and identified market requirements
and demand for specific products. Market research should target a
range of generations.
• The cooperative relationship were established once market
research has been performed
Dependencies
The CEO and Cooperative partnership Representative are now
required to discuss the Project Management Plan before it is approved
by the CEO and a contract is finalised between the two parties.
Once the plan is approved, the Marketing Coordinator will conduct a
SWOT analysis of the partnership.
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

-budget overruns
-schedule delays
- conflict with contracts with partners
Revise Project Charter to

reflect meeting outcomes. Project Charter
What did you negotiate at

the meeting? Background
Highlight any changes to Native Bush Spices Australia is based in Coffs Harbour, NSW.
the Project Charter due to Currently the company is only operating a small number of product and
the negotiation (if distributing platform, thus, the new company objective is to expand the
applicable). range of the company’s products by collaborating with other
If not already viewed in organizations along with high quality, organic, environmentally friendly
person by your assessor, foods and products to both current and future customers
attach proof of the
stakeholder meeting to this
section of your portfolio.
Project objectives
Attach the negotiated
Project Charter to this -Expansion of the company products-
Section of the portfolio.
-Good relationship with other collaboration organizations
-Finish the project within the timeline
-Good relationship with collaboration organizations should be
performed after market research establishing
-Increase of the customer satisfaction on the new company products-
-The product should be under the company name only (Native Bush
Spices Australia)
Project Scope
• Product range should be expanded by 20% to include
complementary products such as native plant seedlings from another
organisation (a collaborative relationship is required with an appropriate
organisation).
• Research is required to identify market requirements and
demand for specific products. Market research should target a range of
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
generations.
range is $6,000.
Key Stakeholders
Governance structure means the framework of project management ,
especially according to rule , role and the division of responsibility
within the whole decision making process . It is keeps the project in
check , allowing it to run flawlessly and in accordance with the plan . so
that governance structure of any project should be based on a few
main principles so that is fully applicable throughout the whole process
The key stakeholders are Clients • Staff • Management team • CEO. A
cooperative partner has been identified (Aussies4Natural).
Project Budget
range is $6,000
Budgeted expenses
Market research $3000
Meetings with potential $500

partners
Contractual agreement $2500
TOTAL $6000
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project Timelines
Constraints
- The cooperative relationship should only be fully established
Assumptions
• Product range expanded by 20% to include complementary
products such as native plant seedlings from another organisation (a
collaborative relationship is required with an appropriate organisation).
• Research was implemented and identified market requirements
and demand for specific products. Market research should target a
range of generations.
• The cooperative relationship were established once market
research has been performed
Dependencies
The CEO and Cooperative partnership Representative are now
required to discuss the Project Management Plan before it is approved
by the CEO and a contract is finalised between the two parties.
Once the plan is approved, the Marketing Coordinator will conduct a
SWOT analysis of the partnership.

-budget overruns
-schedule delays
- conflict with contracts with partners

I have just been in touch with Aussies4Natural. They are not keen to
enter a formal agreement – rather just want a flexible “let’s see how we
go” arrangement.
I’m worried about this – please will you address the issue with them as
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
its out of the boundaries of my responsibility.

Kind Regards
Project Team Member
The Marking Coordinator has decided to email the Aussie4Natural

representative and explain the importance of creating a formal
agreement. They have decided to add a few website links on
cooperative partnerships to support the argument for contractual
agreement.
Seek authorisation to By Email

proceed by drafting an
email to send to an
appropriate decision - Dear Project Manager
maker. Thank you for your advice and email.
Attach your draft email to We have taken into consideration your input and will agree to enter into
this section of your a formal agreement, subject to receiving our own legal advice. We
portfolio. would like to have input into the nature and contents of the agreement.
This may cause a delay to the project. I estimate we will be able to sign
a contract within 4 months.
Thanks
Aussies4Natrual founder
Develop a WBS.
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
PROJECT 3: Targeted international marketing
Summarise The aim for the marketing campaign is to create international brand awareness,
your general particularly in Hong Kong, Japan and Singapore. The campaign should include:
research
• Social media
related to the
project. • Digital advertising must use “google ad words”
This research • Adverts to be in English and local dialects

is aimed at The ad campaign is to be developed and live within 3 months of project
extending commencement with a budget of $30,000. As the campaign is considered to be
your own complex, it is proposed that an outside media specialist be used.
personal
knowledge –
research
aspects of the
project you
would like to
know more
about in order
to complete
this
assessment.
Include
reference to
your sources.
Prepare a
Draft Project Project Charter
Charter.
Attach your Background
Draft Project
The Business was manufacturing and retails a range of organic Australian native
Charter to this
food include naïve herbs and spices, Native herbal teas and Natives fruit jams and
section of the
conserves. The company mission statement is to make native bush spices a
portfolio.
preferred shopping destination by delivering high quality, organic earth friendly foods
to all customer and its vision statement is to inspire the way the world eats. The
company overall objective as stated in the recent strategic plan that has been
develop to increase sales by 10 % each year for the upcoming three year and to
develop brand awareness, develop a broader product range, as well as expand into
overseas market that are most likely to be Hong Kong, Japan
Project objectives
The aim for the marketing campaign is to create international brand awareness,
particularly in Hong Kong, Japan and Singapore. The campaign should include:
_________________________________________________________________________________________________________
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
• Social media
• Digital advertising must use “google ad words”
• Adverts to be in English and local dialects
Project Scope
The ad campaign is to be developed and live within 3 months of project
commencement with a budget of $30,000. As the campaign is considered to be
complex, it is proposed that an outside media specialist be used.
Key Stakeholders
Clients • Staff • Management team • CEO.
Project Budget
Budget of $30,000.
Budgeted expenses
Advert ideas (2) $11,000
Final advert $14,000
Google -ad words $2500
Language 2000
translation
TOTAL $29,500
Project Timelines
commencement
Constraints
The advertising specialist is meeting with the CEO and marketing coordinator to
finalise the Project Plan.
Once the plan is approved, the Marketing Coordinator will review a draft social media
advert within one month and reply with comments via email.
_________________________________________________________________________________________________________
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Assumptions
The ad campaign was developed and live within 3 months of project commencement
within a budget of $30,000. As the campaign is considered to be complex, an
outside media specialist was used.
Dependencies
Rough ad idea
Add natural Aussie product images to the tops of the Singapore Garden structures
(note this will be professionally edited and merged – this is just a very rough idea)
Slogan:
“Natural in Singapore”
Language:
English and Malay
Logo:
Native Bush Spices Australia
- Budget overrun
- Schedule conflict
- Problems with use of images in adverts
Revise Project
Charter to Project Charter
reflect meeting
outcomes.
Background
What did you
The Business was manufacturing and retails a range of organic Australian native
negotiate at
food include naïve herbs and spices, Native herbal teas and Natives fruit jams and
the meeting?
conserves. The company mission statement is to make native bush spices a
Highlight any preferred shopping destination by delivering high quality, organic earth friendly foods
changes to to all customer and its vision statement is to inspire the way the world eats. The
the Project company overall objective as stated in the recent strategic plan that has been
Charter due to develop to increase sales by 10 % each year for the upcoming three year and to
the develop brand awareness, develop a broader product range, as well as expand into
negotiation (if overseas market that are most likely to be Hong Kong, Japan
applicable).
Project objectives
If not already
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
viewed in The aim for the marketing campaign is to create international brand awareness,
person by particularly in Hong Kong, Japan and Singapore. The campaign should include:
your assessor,
• Social media
attach proof of
the • Digital advertising must use “google ad words”
stakeholder • Adverts to be in English and local dialects
meeting to this
section of your
portfolio. Project Scope
Attach the The ad campaign is to be developed and live within 3 months of project
negotiated commencement with a budget of $30,000. As the campaign is considered to be
Project complex, it is proposed that an outside media specialist be used.
Charter to this
Section of the
portfolio. Key Stakeholders
WeTellOthers advertising specialist
Clients • Staff • Management team • CEO.
Project Budget
Budget of $30,000.
Budgeted expenses
Advert ideas (2) $11,000
Final advert $14,000
Google -ad words $2500
Language 2000
translation
TOTAL $29,500
Project Timelines
commencement
Constraints
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Assumptions
The ad campaign was developed and live within 3 months of project commencement
within a budget of $30,000. As the campaign is considered to be complex, an
outside media specialist was used.
Dependencies
Rough ad idea
Slogan:
Language:
English and Malay
Logo:
- Budget overrun
- Schedule conflict
Problems with use of images in adverts
I’ve been looking for images we can use in our adverts to help the social media
specialist. I suggest we use images from Pexels.com in the advert as they’re free.
We don’t’ need to reference the images as it’ll make the advert look unprofessional
and messy. Can I go ahead and send them?
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Kind Regards
Customer Service Officer
Seek The Marking Coordinator identified this as plagiarism and set out to address it by
authorisation emailing the customer service officer to explain the concept of intellectual property
to proceed by and suggest that they use paid images from an alternative image depository.
drafting an
Assume the project has commenced but it not yet complete.
email to send
to an Eight weeks into the project for the development of the web site, the Marketing
appropriate Coordinator received progress reports from the Advertising specialist and the
decision - Customer Service Officer. The following is a project status report as per the agreed
maker. communication processes.
Attach your Advertising specialist’s report:

draft email to By Email
this section of
your portfolio.
The advert campaign is progressing well.
We have created adverts for social media and also for targeted online searches.
We’ve purchased the following google-ad words:
• Wellbeing
• Natural medicine
• Australian bushfood
Thank you for providing the written content and the logos. Also thank you for your
feedback on the draft advert – I’d like to emphasise that this was just a very rough
initial idea. We have excellent designers and produce high-quality design work.
We have taken into consideration your requirement for adverting in different
languages. However, due to the market demographic, this may just be a waste of
money – your target market will most likely have a strong understanding of the
English language.
I’m not too sure that we need weekly meetings, email communication is fine. We’re
on track.
Please note that an invoice of $13,700 plus GST has been sent to you. This is the
total amount for the project to date minus the $2000 deposit you paid. We indicated
an estimate in our original quote and if we keep adverts in English only, this amount
will reduce to $27,500.
Thanks
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Advertising specialist.
Develop a
WBS.
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Attach: Policies and procedures (with notes) ☒
Draft Project Charter (project 1) including proof of how it

☒
was saved according to organisational requirements
Stakeholder meeting (if required) (project 1) ☒
Negotiated project Charter (project 1) including proof of

how it was saved according to organisational ☒
requirements (e.g. updated version number)
Draft email (project 1) ☒
Draft Project Charter (project 2) ☒
Negotiated project Charter (project 2) ☒
Draft Project Charter (project 3) ☒
Negotiated project Charter (project 3) ☒
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Section 2: Develop a project plan
Project Project interdependency is a relationship of tasks or projects wherein one

interdependencies project can impact another’s progress, or their order of occurrence can
substantially influence the portfolio’s course. These Dependencies can be any
Analyse cost, time,
deliverable, process, tasks, technology, or product produced by any project,
quality, human
team, or resource.
resources,
information and
risk.
However, if not appropriately managed, all these interdependencies can lead to
What are the discrepancies and conflicts among teams. Therefore, Project Interdependency
interdependencies Management (PIM) provides processes, tools, and techniques to project
? managers to identify, analyse, track, and manage various project dependencies
cohesively.
What constraints
are associated with
each function?
Develop a Draft Project

Management Plan. Project Management Plan
Attach your draft Project

Management Plan to this Title: Website development project.
section of the portfolio.
Background/Context: Currently the business is selling its products through
a number of small supermarkets and health stores throughout Australia.
The company also has a basic website that includes four pages: home,
about us, products and contact details. Most sales occur through existing
customers, referrals and passing traffic. The aim is for the new website to
be modern and responsive to reflect the company's objectives. The aim is
that the web site is developed and live within 2 months of project
commencement with a budget of $15,000, As the web site development is
considered to be complex, it is proposed that an outside contractor be
used. The broader organizational strategies and goals of company is
focusing on using a range of marketing communications, with the key
focus on the web site as a marketing tool. Which mean this project is play
an important role in marketing strategies in future
_________________________________________________________________________________________________________
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Objective/s: Increase in brand awareness- Increase in sales (20%)

Target Outcomes:
Website should include features such as:
• Pages that address About Us, News and Events, Blog, Health
information including health benefit of bush spices and recipes.
• A shopping cart so customers can order products directly through
the website.
• Translation tool so that customers overseas can read the website
in their own language.
The web site is to be developed and live within 2 months of project
commencement with a budget of $15,000. As the web site development is
used.
How the success of the project will be measured:
If project completed in given time and budget
If sales increased by 20%
Project Activities & Milestones:
Project Budget:
- Budget of $15,000
Budgeted expenses Actual expenses
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Web $11,000 Web site $15,700

site including
shopping cart
and plug-ins
Website $3,500 Website $0

Training Training
Hosting (first $500 Hosting (first $500

year) year)
Logo $1,000
TOTAL $15,000 TOTAL $17,200
Project Communications
Communicati Descriptio Who Schedule Schedule

on type n d start d finish
Meeting meetings Project 20/02/23 1/03/23

to
Manager
discuss all
Manager
project s
issues
Project status Needs to Project 20/02/23 10/03/23

be
Manager
forwarded
every Manager
week s
within the
project
span
Project review Needs to Project 20/02/23 10/03/23

report be
Manager
submitted
during and Manager
post s
project
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Tools for monitoring and control of project activities, budget and

communication
The Customer Services officer has provided significant input into the
website’s functionality and design. The CEO and website designer are
now required to discuss the Project Management Plan before it is
approved by the CEO.
Once the plan is approved, the Marketing Coordinator will develop a web
design brief that shows a clear alignment to organisational objectives.
Risk management strategy
Risk Likelihood Severity Treatment/control

methods
Exceed in likely Extreme Prioritise

budget
Ensure to list
important resources
Schedule Likely Extreme Prioritise tasks

delay
Ensure to delegate
Have sufficient staff
to complete tasks
Software Not likely catastrophic Manage IT issues

problems
Experienced
Software staff
Revise Project
Management Plan. Project Management Plan
Highlight the changes

you’ve made. Title: Website development project.
If not already viewed in Background/Context: Currently the business is selling its products through
person by your a number of small supermarkets and health stores throughout Australia.
assessor, attach proof of The company also has a basic website that includes four pages: home,
the team meeting to this about us, products and contact details. Most sales occur through existing
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
section of the portfolio. customers, referrals and passing traffic. The aim is for the new website to
Attach your revised
Project management
Plan to this section of
your portfolio.

Target Outcomes:
the website.
used.
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project Budget:
- Budget of $15,000
Web $11,000 Web site $15,700

site including
shopping cart
and plug-ins

Training Training

year) year)
Logo $1,000
TOTAL $15,000 TOTAL $17,200
Communication Description Who Scheduled Scheduled

type start finish
Meeting meetings to Project 20/02/23 1/03/23

discuss all Manager
_________________________________________________________________________________________________________
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© 2021 RTO Works
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ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
project Managers
issues
Project status Needs to be Project 20/02/23 10/03/23

forwarded
Manager
every week
within the Managers
project span
Project review Needs to be Project 20/02/23 10/03/23

report submitted
Manager
during and
post project Managers

communication
Progress reports from the website developers and the Customer Service
Officer
All other project communication, including status reports and internal
meetings and communication occurred as agreed. This included a change
request to vary the budget.

methods

budget
Ensure to list
important resources
Schedule Likely Extreme Prioritise tasks

delay
Ensure to delegate
Have sufficient staff to
complete tasks
Software Not likely catastrophic Manage IT issues

problems
Experienced Software
staff
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Confirm approval for the Dear stakeholders,

plan by drafting an email
I am writing to seek you approval for implementation of the project plan for
to the stakeholders who
the website redesign, please review the attached plan,
attended the meeting.
Attach your draft email
to this section of your Thanks and regards,
portfolio.
Commence project
activity.
Which activity on the
WBS will you complete?
Attach proof of one
completed activity from
the WBS.
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Develop a
Draft Project Project Management Plan
Management
Plan.
Title: Product range expansion project
Attach your
Background/Context:
draft Project
Management A cooperative partner has been identified
Plan to this
(Aussies4Natural). Aussies4Natural has a range of complimentary
section of the
portfolio. products (such as plants and seeds, herbal medicines and traditional
first-nations clothing).
Objective/s: •Product range should be expanded by 20% to
include complementary products such as native plant seedlings from
another organisation (a collaborative relationship is required with an
appropriate organisation).
•Research is required to identify market requirements and
demand for specific products. Market research should target a range
of generations.•
The cooperative relationship should only be fully established
•Collaborative relationship established within 6 months from
the implementation of the project plan. Market research shows
increases customer satisfaction and suitable demand for the new
products.
•Budget available for research and development of new
product range is $5,500.
•The collaborative relationship with other organisations must
sell products under the "Native Bush Spices Australia" brand
Target Outcomes:
TO MEET THE TARGET OBJECTIVES AND
EXCEED THE EXPECTATION OF THE MANAGEMENT AND
OVERALL STABILITY.
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

COLLABORATIVE RELATION ESTABLISHED BETWEEN NATIVE
SPICES AND AUSSIES4NATURAL. Expansion of product range and
the budget.
Project Budget:
There was a budget overrun as set out in the Project Finances report.
Market $3000 Market $3000

research research
Meetings with $500 Meetings with $400

potential potential
partners partners
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Contractual $2500 Legal advice $3000

agreement
Contractual $2,000
agreement
TOTAL $6000 TOTAL $8400
Communicati Description Who Schedul Schedul

on type ed start ed finish
Meetings The Project 1/2/23 1/03/23

cooperative manage
relationship rs
commenced
Staff
with a
meeting with
the potential
partners.
Aussies4Natu
ral was
chosen as the
most obvious
partnership
and they
contributed to
the Project
Management
Plan.
Report All project Project 1/2/23 1/03/23

communicatio manage
n, including rs
status reports
Staff
and internal
meetings and
communicatio
n occurred as
agreed. This
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
included a
change
request to
agree
informally
(rather than
use a formal
legal
agreement).
Project status All project Project 1/2/23 1/03/23

communicatio manage
n, including rs
status reports
Staff
and internal
meetings and
communicatio
n occurred as
agreed. This
included a
change
request to
agree
informally
(rather than
use a formal
legal
agreement).
Email Email Project 1/2/23 1/03/23

communicatio manage
n helped rs
resolve the
Staff
issue of the
partner’s
reluctance to
create a
formal
agreement.
Legal advice
was sought

communication
The CEO and Cooperative partnership Representative are now required to discuss
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
the Project Management Plan before it is approved by the CEO and a contract is
finalised between the two parties.
Once the plan is approved, the Marketing Coordinator will conduct a SWOT analysis
of the partnership.

methods
Budget overrun likely Medium Prioritisation

Budget plans
Problems with Unlikely High Regular

partners Communication
Trust
Rapport
Communication Likely Medium Regular

problems communication
Open
communication
Teamwork
Delays Likely Medium Prioritisation

Delegation of tasks
Revise
Project Project Management Plan
Management
Plan.
Highlight the
Background/Context:
changes
you’ve made. A cooperative partner has been identified (Aussies4Natural). Aussies4Natural has a
range of complimentary products (such as plants and seeds, herbal medicines and
If not already
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
viewed in traditional first-nations clothing).

person by
Objective/s: •Product range should be expanded by 20% to
your
assessor, include complementary products such as native plant seedlings from
attach proof another organisation (a collaborative relationship is required with an
of the team
meeting to appropriate organisation).
this section •Research is required to identify market requirements and
of the
demand for specific products. Market research should target a range
portfolio.
of generations.
Attach your
revised
Project
management
Plan to this once market research has been performed.
section of •Collaborative relationship established within 6 months from
your
portfolio. the implementation of the project plan. Market research shows
products.
Target Outcomes:
OVERALL STABILITY.
the budget.
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project Budget:
Market research $3000 Market research $3000

potential partners potential partners

agreement
Contractual $2,000
agreement
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

type start finish
Meetings The cooperative Project 1/2/23 1/03/23

relationship managers
commenced
Staff
with a meeting
with the
potential
partners.
Aussies4Natural
was chosen as
the most
obvious
partnership and
they contributed
to the Project
Management
Plan.

communication, managers
including status
Staff
reports and
internal
meetings and
communication
occurred as
agreed. This
included a
change request
to agree
informally
(rather than use
a formal legal
agreement).

including status
Staff
reports and
internal
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
meetings and
communication
occurred as
agreed. This
included a
change request
to agree
informally
(rather than use
a formal legal
agreement).

communication managers
helped resolve
Staff
the issue of the
partner’s
reluctance to
create a formal
agreement.
Legal advice
was sought

communication
Email communication helped resolve the issue of the partner’s reluctance to create a
formal agreement. Legal advice was sought.
All project communication, including status reports and internal meetings and
communication occurred as agreed. This included a change request to agree
informally (rather than use a formal legal agreement).

methods

Budget plans
Problems with Unlikely High Regular

partners Communication
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Trust
Rapport

Open
communication
Teamwork

Delegation of tasks
Confirm Dear stakeholders,

approval for
I am sending the copy of the project plan. Please review and provide me with your
the plan by
approval
drafting an
email to the
stakeholders Best regards,
who attended
the meeting.
Attach your
draft email to
this section
of your
portfolio.
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Commence
project
activity
Which
activity on
the WBS will
you
complete?
Attach proof
of one
completed
activity from
the WBS.
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Develop a
Draft Project Management Plan
Project
Managem
Title :International Brand Awareness
ent Plan.
Background/Context:
Attach
your draft The Customer Services officer has obtained quotes from a variety of potential advertising
Project specialists. WeTellOthers has been selected (Quoted for $29,500).
Managem
The advertising specialist is meeting with the CEO and marketing coordinator to finalise
ent Plan
the Project Plan.
to this
section of Once the plan is approved, the Marketing Coordinator will review a draft social media
the advert within one month and reply with comments via email.
portfolio. Objective/s:
The aim for the marketing campaign is to create
international brand awareness, particularly in Hong Kong, Japan and
Singapore
Target Outcomes:
Creating a buzz in the market using social media,
digital advertising, and increased sales in this region with minimum
complexity related to local supplies and demands.
Adverts are live on social media and with google searches.
Positive feedback about the look and feel of the adverts.
All contractual obligations to be met in relation to the advertising
specialist i.e. their final invoice has been paid.
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project budget:
a) There was a budget surplus as set out in the Project Finances report.
b) Budgeted expenses c) Actual expenses
d) Advert e) $11,000 f) Advert g) $11,000

ideas (2) ideas (2)
h) Final i) $14,000 j) Final k) $14,000

advert advert
l) Google -ad m) $2500 n) Google - o) $2500

words ad words
p) Language q) 2000 r) s)
translation
t) TOTAL u) $29,500 v) TOTAL w) $27,500
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Communicatio Descriptio Who Schedule Schedule

n type n d start d finish
Meetings The project Project 1/2/23 1/3/23

commence manage
d with a r
meeting
Staff
with
advertising
specialist
but
subsequen
t project
meetings
were not
necessary.
Email The Project 1/2/23 1/3/23

advertising manage
specialist r
requested
Staff
frequent
email
contact
including
the request
to keep
adverts in
English
only.
Reports The Project 1/2/23 1/3/23

advertising manage
specialist r
requested
Staff
frequent
email
contact
including
the request
to keep
adverts in
English
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
only.
Final reports Final Project 1/2/23 1/3/23

reports manage
were sent r
to finalise
Staff
the project
Tools for monitoring and control of project activities, budget and communication
The Marketing Coordinator emailed the Customer Services Officer to confirm that the
advert is ready, request that they make any outstanding payments and approve that the
advert goes live

methods
Budget outruns Likely Medium Prioritise

Keep budget plans
Delays Likely Medium Delegate tasks

Prioritise
Conflict with Unlikely High Regular

advertisement communication
Trust
Rapport
Revise
Managem
ent Plan.
Title : International Brand Awareness
Highlight
Background/Context:
the
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
changes The Customer Services officer has obtained quotes from a variety of potential advertising
you’ve specialists. WeTellOthers has been selected (Quoted for $29,500).
made.
The advertising specialist is meeting with the CEO and marketing coordinator to finalise
If not the Project Plan.
already
viewed in
person by
your Objective/s:
assessor, The aim for the marketing campaign is to create
attach
proof of international brand awareness, particularly in Hong Kong, Japan and
the team Singapore
meeting
Target Outcomes:
to this
section of Creating a buzz in the market using social media,
the
portfolio.
Attach
your How the success of the project will be measured:
revised Adverts are live on social media and with google searches.
Project
managem Positive feedback about the look and feel of the adverts.
ent Plan All contractual obligations to be met in relation to the advertising
to this
section of specialist i.e. their final invoice has been paid.
your
portfolio.
_________________________________________________________________________________________________________
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ABN: 57 169 281
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Melbourne VIC 3000
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Design notes:
Add natural Aussie product images to the tops of the Singapore Garden structures (note
this will be professionally edited and merged – this is just a very rough idea)
Slogan:
Language:
English and Malay
Logo:
_________________________________________________________________________________________________________
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ABN: 57 169 281
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W:
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Melbourne VIC 3000
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Project budget:
x) There was a budget surplus as set out in the Project Finances report.
y) Budgeted expenses z) Actual expenses
aa) Advert ideas (2) bb) $11,000 cc) Advert ideas dd) $11,000
(2)
ee) Final advert ff) $14,000 gg) Final advert hh) $14,000
ii) Google -ad jj) $2500 kk) Google -ad ll) $2500
words words
mm) Language nn) 2000 oo) pp)

translation
qq) TOTAL rr) $29,500 ss) TOTAL tt) $27,500
_________________________________________________________________________________________________________
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Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
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type start finish

commenced manager
with a
Staff
meeting
with
advertising
specialist
but
subsequent
project
meetings
were not
necessary.

advertising manager
specialist
Staff
requested
frequent
email
contact
including
the request
to keep
adverts in
English
only.

advertising manager
specialist
Staff
requested
frequent
email
contact
including
the request
to keep
adverts in
English
only.

_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
reports manager
were sent to
Staff
finalise the
project
Tools for monitoring and control of project activities, budget and communication
The project commenced with a meeting with advertising specialist but subsequent
project meetings were not necessary. The advertising specialist requested
frequent email contact including the request to keep adverts in English only.

methods

Keep budget plans

Prioritise
Conflict with Unlikely High Regular

advertisement communication
Trust
Rapport
Confirm Dear stakeholders,

approval
Please give me your approval to go forward on the project. I have attached the copy of
for the
the project plan,
plan by
drafting an
email to Thanks and best regards,
the
stakehold
ers who
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
attended
the
meeting.
Attach
your draft
email to
this
section of
your
portfolio.
Commenc
e project
activity
Which
activity on
the WBS
will you
complete?
Attach
proof of
one
completed
activity
from the
WBS.
Attach: Proof of Project 1 stakeholder meeting (unless already

☒
viewed in person by your assessor)
Project 1 Draft project Management Plan ☒
Project 1 revised Project Management Plan ☒
Project 1 draft email to confirm approval ☒
Project 1 proof of one completed activity from the WBS ☒
Proof of Project 2 stakeholder meeting (unless already

☒
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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Melbourne VIC 3000
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Proof of Project 3 stakeholder meeting (unless already

☒
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Section 3: Monitor and finalise project
Resolve a conflict. The weekly meetings that were advised following the confirmation of the
project meeting have been consistently cancelled and the staff haven’t
What conflict will you
been able to get any feedback on the website as current laid out.
resolve?
This is causing significant delays to the project.
How does the conflict
potentially impact the The invoice of $13,700 plus GST has been sent and the final amount is at
project’s objectives? the highest end of the quote provided i.e. $15,700.
Which stakeholders are
involved?
How will you resolve the
conflict?
Attach proof of how you
resolved the conflict to
this section of your
portfolio.
Project Status Report.

Project Status Report
Attach your Project
Status Report to this
Project Name: Website upgrade
Project report: Customer Service officer’s report
Date: 20/2/23
Progress reports: project specific

The web site developer has done a first mock-up of the site.
However, they have been unable to get formal feedback in order to
move on. I note that we recently spoke and you advised that due
to other work that you had been unable to provide feedback.
As per my agreed tasks, I note that there is a budget overrun.
Project information and communication issues
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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Melbourne VIC 3000
T: 03 0 9077 0758
The project commenced with a meeting with web site developer to

discuss the brief for the web site. A further meeting was held to
confirm the brief.
Following this no meetings occurred until the web site developer
communicated that this was delaying the work. Following this,
meetings were held to schedule.
All other project communication, including status reports and
internal meetings and communication occurred as agreed. This
included a change request to vary the budget.
Impact of issues and changes required
Provide feedback asap in order that the web site project does not
fall too far behind the schedule.
Recommend we discuss forgoing training costs for web site so as
to stay within budget.
Recommend that either I take on more tasks or you are able to
delegate some of your duties to other colleagues so we can get
the web site project completed.
Project Team Member – Customer Service Officer
Report Customer Service officer’s report:

developer:
Signature: CS
Date: 20/02/23
Project Register and Project Register and Log

Log.
Description Actions When By Who Completed
of issue required
Final invoice Contractual Within 1 Project 24/2/23

has to be obligations week manager
paid. To have now
Staff
legally own been met in
the website relation to
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
as the final the

payment developer
indicates the
transfer of
ownership.
training a change Within 2 Project 24/2/23

costs for request to weeks manager
web site vary the
Staff
budget
unable to get delegate Within 1 Project 24/2/23

formal some of week manager
feedback in duties to
Staff
order to other
move on colleagues
to get the
web site
project
completed.
budget a change Within 2 Project 24/2/23

overrun. request to weeks manager
vary the
Staff
budget
Updated Project
management Plan. Project Management Plan
Highlight changes you

make to the Project Title: Website development project.
Management Plan.
Background/Context: Currently the business is selling its products through
Attach your updated a number of small supermarkets and health stores throughout Australia.
Project Management The company also has a basic website that includes four pages: home,
Plan to this section of about us, products and contact details. Most sales occur through existing
your portfolio. customers, referrals and passing traffic. The aim is for the new website to
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

Target Outcomes:
the website.
used.
Project Budget:
- Budget of $15,000
_________________________________________________________________________________________________________
Version: 1.0
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____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Web $11,000 Web site $15,700

site including
shopping cart
and plug-ins

Training Training

year) year)
Logo $1,000
TOTAL $15,000 TOTAL $17,200

type start finish
Meeting meetings to Project 20/02/23 1/03/23

discuss all Manager
project Managers
issues
Project status Needs to be Project 20/02/23 10/03/23

forwarded
Manager
every week
within the Managers
project span
Project review Needs to be Project 20/02/23 10/03/23

report submitted
Manager
during and
post project Managers

communication
Progress reports from the website developers and the Customer Service
Officer
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
All other project communication, including status reports and internal

meetings and communication occurred as agreed. This included a change
request to vary the budget.

methods

budget
Ensure to list
important resources
Lack of Likely Extreme Prioritise tasks

communication
Ensure to delegate
Ensure regular
communication
Outstanding Not likely catastrophic All contractual

payments obligations have to be
met in relation to the
developer i.e. their
final invoice has to be
paid.
Draft an email to finalise To customer service officer,

legal, contractual and
I am writing to confirm that the website is ready. In addition, please make
financial obligations.
any outstanding payments to further complete the legal and contractual
Attach your draft email obligations. After review of the plan, please approve that the website goes
to this section of your live and send me the approval form.
portfolio.
Thanks and best regards,

Marketing coordinator
Update Project Register Project Register and Log

and Logs.
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ABN: 57 169 281
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W:
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Melbourne VIC 3000
T: 03 0 9077 0758
Show completed activity. Description Actions When By Who Completed

of issue required
Attach your Project
Register and Log
Final invoice Contractual Within 1 Project 24/2/23
showing completed
has to be obligations week manager
activity to this section of
paid. To have now
your portfolio. Staff
legally own been met in
the website as relation to
the final the
payment developer
indicates the
transfer of
ownership.
training costs Postpone Within 2 Project 24/2/23

for web site training weeks manager
Staff
Development The new Within 3 Project 3/3/23

of new logo website in weeks manager
the end
Staff
really
needed a Software
new logo staff
Delegate
tasks
budget a change Within 2 Project 24/2/23

overrun. request to weeks manager
vary the
Staff
budget
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Finalisation activities. After the project was completed, the Marketing Coordinator sent an email
to all project participants requesting their feedback on how they
Which activities are
experienced the project implementation, management and integration
required by your
organisation to finalise a
project?
Assign the activities to
relevant staff members.
Feedback. Dear Marketing Coordinator

Who did you seek Thank you for running this project. I have really enjoyed seeing you thrive
feedback from? and take the responsibility in your stride.
What feedback did you In future, I would like more clarity and openness regarding budget from the
receive? start of the project.
Attach your draft email Kind regards
(to two stakeholders)
CEO
seeking feedback to this
Attach your Project Dear Marketing Coordinator
Management Plan with Thanks for the opportunity to learn from you during this project. However, I
review comments to this felt stretched and it would be nice to have someone help me in future. We
section of your portfolio. need another team member.
Kind regards
Customer Service officer.
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Resolve a The cooperative partner chosen Aussies4Natural were not keen to enter a formal
conflict. agreement – rather just want a flexible “let’s see how we go” arrangement.
What conflict
will you
The Marking Coordinator has decided to email the Aussie4Natural representative and
resolve?
explain the importance of creating a formal agreement. They have decided to add a
How does the few website links on cooperative partnerships to support the argument for contractual
conflict agreement.
potentially
impact the
project’s By Email
objectives?
Which Dear Project Manager
stakeholders
Thank you for your advice and email.
are involved?
We have taken into consideration your input and will agree to enter into a formal agreement, subject to receiving our
How will you own legal advice. We would like to have input into the nature and contents of the agreement.
resolve the
This may cause a delay to the project. I estimate we will be able to sign a contract within 4 months.
conflict?
Thanks
Attach proof
of how you Aussies4Natrual founder
resolved the
conflict to this
section of
your portfolio.
Project Status
Report. Project Status Report
Attach your
Project Status
Report to this
section of Project Name: Product range expansion
your portfolio.
Project report: Customer Service officer’s report:
Date: 23/2/23
Meetings
The project schedule was agreed by the project team at the outset.
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
The project commenced with market research, potential partners

were identified and approached. Aussies4Natural are the most
obvious choice.
Project progress
We are on track to establish a cooperative partnership. A formal
agreement should still be developed and negotiated.
We may need to involve additional legal advice which will overrun
the budget. Aussies4Natural have advised a potential delay in the
execution.

The cooperative relationship commenced with a meeting with the
potential partners. Aussies4Natural was chosen as the most
obvious partnership and they contributed to the Project
Management Plan.
Email communication helped resolve the issue of the partner’s
reluctance to create a formal agreement. Legal advice was sought.
All project communication, including status reports and internal
meetings and communication occurred as agreed. This included a
change request to agree informally (rather than use a formal legal
agreement).
Seek legal input asap and present a proposed agreement to

Aussies4Natural.
Project Team Member - Customer Service Officer
Report Customer service officer

developer:
Signature: CS
Date: 23/2/23
Project Project Register and Log

_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
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W:
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Melbourne VIC 3000
T: 03 0 9077 0758
Register and Description Actions Whe By Who Complete

Log. of issue required n d
Delays Prioritise Withi Custome 23/2/23

n1 r service
Delegate
week officer
Communicatio Implement Withi Custome 23/2/23

n issues regular n1 r service
communicatio week officer
n
Contractual Email Withi Custome 23/2/23

obligations communicatio n1 r service
issues n helped week officer
resolve the
issue of the
partner’s
reluctance to
create a
formal
agreement.
Legal advice
was sought
Budget Prioritise Withi Cs 23/2/23

overrun n2 officer
Plan for
week
additional
s
unplanned
spendings
Updated
management
Plan.
Highlight
Background/Context:
changes you
make to the A cooperative partner has been identified (Aussies4Natural). Aussies4Natural has a
Project range of complimentary products (such as plants and seeds, herbal medicines and
Management traditional first-nations clothing).
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
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W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Plan. Objective/s: •Product range should be expanded by 20% to

Attach your include complementary products such as native plant seedlings from
updated
another organisation (a collaborative relationship is required with an
Project
Management appropriate organisation).
Plan to this •Research is required to identify market requirements and
section of
your portfolio. demand for specific products. Market research should target a range
of generations.

•Collaborative relationship established within 6 months from
the implementation of the project plan. Market research shows
products.
Target Outcomes:
OVERALL STABILITY.
the budget.
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project Budget:
Market research $3000 Market research $3000

potential partners potential partners

agreement
Contractual $2,000
agreement
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
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Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

type start finish
Meetings The cooperative Project 1/2/23 1/03/23

relationship managers
commenced
Staff
with a meeting
with the
potential
partners.
Aussies4Natural
was chosen as
the most
obvious
partnership and
they contributed
to the Project
Management
Plan.

including status
Staff
reports and
internal
meetings and
communication
occurred as
agreed. This
included a
change request
to agree
informally
(rather than use
a formal legal
agreement).

including status
Staff
reports and
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
internal
meetings and
communication
occurred as
agreed. This
included a
change request
to agree
informally
(rather than use
a formal legal
agreement).

communication managers
helped resolve
Staff
the issue of the
partner’s
reluctance to
create a formal
agreement.
Legal advice
was sought

communication
Email communication helped resolve the issue of the partner’s reluctance to create a
formal agreement. Legal advice was sought.
All project communication, including status reports and internal meetings and
communication occurred as agreed. This included a change request to agree
informally (rather than use a formal legal agreement).

methods

Budget plans
Contractual Unlikely High Regular
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
obligations Communication
Trust
Rapport
Seek legal advice

Open
communication
Teamwork

Delegation of tasks
Draft an email By Email

to finalise
legal,
contractual Dear Project Manager
and financial Thank you for your advice and email.
obligations.
We have taken into consideration your input and will agree to enter into a formal agreement, subject to receiving our
Attach your own legal advice. We would like to have input into the nature and contents of the agreement.
draft email to This may cause a delay to the project. I estimate we will be able to sign a contract within 4 months.
this section of
Thanks
your portfolio.
Aussies4Natrual founder
Update Project Register and Log

Project
Register and Description of Actions When By Who Completed
Logs. issue required
Show
Delays Prioritise Withi Custome 23/2/23
completed
n1 r service
activity. Delegate
week officer
Attach your
Project Communicatio All project Withi Custome 23/2/23
Register and
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Log showing n issues communication n1 r service

completed , including week officer
activity to this status reports
section of and internal
your portfolio. meetings and
communication
occurred as
agreed. This
included a
change request
to agree
informally
(rather than
use a formal
legal
agreement).
Contractual Email Withi Custome one month after the

obligations communication n1 r service initial time period
issues helped resolve week officer
3/3/23
the issue of the
partner’s
reluctance to
create a formal
agreement.
Legal advice
was sought
Budget overrun Prioritise Withi Cs officer 23/2/23

n2
Plan for
week
additional
s
unplanned
spendings
Finalisation After the project was completed, the Marketing Coordinator sent an email to all
activities. project participants requesting their feedback on how they experienced the project
implementation, management and integration.
Which
activities are
required by
your
organisation
to finalise a
project?
Assign the
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
activities to
relevant staff
members.

Who did you Thank you for running this project. I appreciate the effort you make.
seek
In future, we need to seek legal advice before searching for a suitable cooperative
feedback
partner.
from?
Kind regards
What
feedback did CEO
you receive?
Attach your Dear Marketing Coordinator
draft email (to
two Thanks for the opportunity to learn from you during this project. However, I felt
stakeholders) stretched and quite often out of my comfort zone. I think next time, I should have
seeking some training first.
feedback to Kind regards
this section of
Customer Service officer.
your portfolio.
Attach your
Project
Management
Plan with
review
comments to
this section of
your portfolio.
_________________________________________________________________________________________________________
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© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Resolve a Images to be used in the adverts to help the social media specialist were copied from
conflict. Pexels.com as they’re free and were not referenced as it’ll make the advert look
unprofessional and messy.
What conflict
will you
resolve?
The Marking Coordinator identified this as plagiarism and set out to address it by
How does emailing the customer service officer to explain the concept of intellectual property and
the conflict suggest that they use paid images from an alternative image depository.
potentially
impact the
project’s By Email
objectives?
Which
The advert campaign is progressing well.
stakeholders
We have created adverts for social media and also for targeted online searches. We’ve purchased the following
are google-ad words:
involved?
 Wellbeing
How will you  Natural medicine

resolve the  Australian bushfood
conflict? Thank you for providing the written content and the logos. Also thank you for your feedback on the draft advert – I’d
like to emphasise that this was just a very rough initial idea. We have excellent designers and produce high-quality
Attach proof design work.
of how you
resolved the
conflict to
this section
of your
portfolio.
Project
Status Project Status Report
Report.
Attach your
Project
Status Project Name: Targeted international marketing
Report to
this section Project report: Customer Service officer’s report:
of your
portfolio. Date: 23/2/23
Meetings
_________________________________________________________________________________________________________
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
The project schedule was agreed by the project team at the outset.
The project commenced with a meeting with advertising specialist
to discuss the Project plan. Weekly meetings have been held
online, but they may not be necessary.
Project progress
The advertising specialist has provided detailed draft adverts.
However, they have requested to advertise in English only (at a
reduced cost).

The adverts are now live on social media and with google
searches.
There has been very positive feedback about the look and feel of
the adverts. The google ad words seem to be effective. The
adverts have been viewed in Hong Kong, Singapore and Japan.
The advertising specialists were very professional and easy to deal
with, even when there was some stress about the quality of the
initial advert idea.
All contractual obligations have now been met in relation to the
advertising specialist i.e. their final invoice has been paid. This
also means that legally we now own the adverts as the final
payment indicates the transfer of ownership.
The project commenced with a meeting with advertising specialist
but subsequent project meetings were not necessary. The
advertising specialist requested frequent email contact including
the request to keep adverts in English only.

Change the project requirements to allow for adverts to be in
English only.
Recommend we use the $2000 reduction in price to do further
market research (assign this to an administrative staff member).
Project Team Member – Customer Service Officer
Report Customer service officer

developer:
Signature: CS
Date: 23/2/23
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Project Project Register and Log

Register and
Log. Description of Actions When By Who Completed
issue required
Budget overrun Prioritise Within Customer 24/2/23

2 service
Stick to
weeks officer
budget
Images copied Reference Within Customer 24/2/23

2 service
weeks officer
Delays in Prioritise Within Customer 24/2/23

schedule tasks 2 service
weeks officer
Delegate
tasks
Communicatio Email Within Customer 24/2/23

n issues 2 service
Phone
weeks officer
calls
Updated
management
Plan.
Title : International Brand Awareness
Highlight
Background/Context:
changes you
make to the The Customer Services officer has obtained quotes from a variety of potential
Project advertising specialists. WeTellOthers has been selected (Quoted for $29,500).
Management
Plan.
Attach your
updated
Project
_________________________________________________________________________________________________________
Version: 1.0
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____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Management Objective/s:
Plan to this
The aim for the marketing campaign is to create
section of
your international brand awareness, particularly in Hong Kong, Japan and
portfolio. Singapore
Target Outcomes:
Creating a buzz in the market using social media,
Adverts are live on social media and with google searches.
Positive feedback about the look and feel of the adverts.
All contractual obligations to be met in relation to the advertising
specialist i.e. their final invoice has been paid.
Design notes:
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
Slogan:
Language:
English and Malay
Logo:
Project budget:
a) There was a budget surplus as set out in the Project Finances report.
d) Advert ideas e) $11,000 f) Advert ideas g) $11,000
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
(2) (2)
h) Final advert i) $14,000 j) Final advert k) $14,000
l) Google -ad m) $2500 n) Google -ad o) $2500

words words
p) Language q) 2000 r) s)
translation
t) TOTAL u) $29,500 v) TOTAL w) $27,500

type start finish

commenced manager
with a
Staff
meeting
with
advertising
specialist
but
subsequent
project
meetings
were not
necessary.

advertising manager
specialist
Staff
requested
frequent
email
contact
including
the request
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
to keep
adverts in
English
only.

advertising manager
specialist
Staff
requested
frequent
email
contact
including
the request
to keep
adverts in
English
only.

reports manager
were sent to
Staff
finalise the
project

communication
The project commenced with a meeting with advertising specialist but
subsequent project meetings were not necessary. The advertising specialist
requested frequent email contact including the request to keep adverts in
English only.

methods

Keep budget plans
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

Prioritise
Conflict with Unlikely High Reference images

use of images /
Use paid image
plagiarism
depository
Knowledge of
concept of
intellectual property
Draft an To Customer Services Officer,

email to
I am writing to confirm that the advert is ready. Please make any outstanding
finalise legal,
payments and send me the approval for the advertisement to go live.
contractual
and financial
obligations. Thanks and best regards,
Attach your Marketing Coordinator
draft email to
this section
of your
portfolio.
Update Project Register and Log

Project
Register and Description Actions When By Who Completed
Logs. of issue required
Show
Budget Prioritise Within 2 weeks Customer 24/2/23
completed
overrun service
activity. Stick to
officer
budget
Attach your
Project Images Use paid Within 2 weeks Customer 24/2/23
Register and copied without images service
Log showing referencing depository officer
completed
activity to Plagiarising Reference
this section images
of your Applied
portfolio. knowledg
e of
intellectua
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
l property
Delays in Prioritise Within 2 weeks Customer 24/2/23

schedule tasks service
officer
Delegate
tasks
Contractual Final Within 2 weeks Customer 24/2/23

obligations invoice service
has to be officer
paid
Finalisation After the project was completed, the Marketing Coordinator sent an email to all project
activities. participants requesting their feedback on how they experienced the project
implementation, management and integration
Which
activities are
required by
your
organisation
to finalise a
project?
Assign the
activities to
relevant staff
members.

Who did you Thank you for running this project. I love the adverts.
seek
In future, please first check with me if you make big changes – I would not have
feedback
approved the adverts being in English only.
from?
Kind regards
What
feedback did CEO
you receive?
Attach your Dear Marketing Coordinator
draft email
(to two Thanks for the opportunity to learn from you during this project. I especially
stakeholders appreciated your gentle guidance about IP. Could I be copied in in email
) seeking correspondence for my own professional development?
feedback to
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758
this section Thanks again.

of your
Customer Service Officer.
portfolio.
Attach your
Project
Management
Plan with
review
comments to
this section
of your
portfolio.
Attach: Proof of how you resolved conflict (Project 1) ☒
Project Status Report (Project 1) ☒
updated Project Management Plan (Project 1) ☒
Project Register and Log showing completed activity

☒
(Project 1)
Draft email (to two stakeholders) seeking feedback

☒
(Project 1)
Project Management Plan with review comments to

☒
document feedback (Project 1)
Proof of how you resolved conflict (Project 2) ☒

☒
(Project 2)

☒
(Project 2)

☒
Proof of how you resolved conflict (Project 3) ☒
_________________________________________________________________________________________________________
Version: 1.0
© 2021 RTO Works
____________________________________________________________________________________
ABN: 57 169 281
501
W:
Surry Hills NSW 2010 T: 02 8937 0991

Melbourne VIC 3000
T: 03 0 9077 0758

☒
(Project 3)

☒
(Project 3)

☒
_________________________________________________________________________________________________________
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© 2021 RTO Works

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_______________________________________________________________________________________________

ABN: 57 169 281

Surry Hills NSW 2010 PORTFOLIO T: 02 8937 0991

BSBPMG540 Manage project integration

Surry Hills NSW 2010 T: 02 8937 0991

First published 2021

0452 157 557

© 2021 RTO Works

Surry Hills NSW 2010 T: 02 8937 0991

Section 1: Establish the project 6

Surry Hills NSW 2010 T: 02 8937 0991

Date: 20 February 2023

Business this assessment is Native bush spices Australia

Surry Hills NSW 2010 T: 02 8937 0991

Section 1: Establish the project

The company’s overall business objectives as stated in the recent

Surry Hills NSW 2010 T: 02 8937 0991

Generally, there are three types of project: small project, medium

Internal Communication Policy and Procedures

Native Bush Spices Australia aims to enhance and streamline

Surry Hills NSW 2010 T: 02 8937 0991

Meetings If possible, interaction should take place face-

Staff bulletin This contains Information from the executive to

Staff surveys These are used to gather information and

Native Bush The intranet provides important information for

Enterprise These may be used by groups of staff to

Surry Hills NSW 2010 T: 02 8937 0991

PROJECT 1: Website upgrade

Surry Hills NSW 2010 T: 02 8937 0991

• Native herbs and spices

Governance structure means the framework of project management , especially

Surry Hills NSW 2010 T: 02 8937 0991

Web site including shopping cart $11,000

Website Training $3,500

Hosting (first year) $500

- Upgrade the existing website

Surry Hills NSW 2010 T: 02 8937 0991

- further meeting will be held to confirm the brief.

Preliminary risk assessment

Surry Hills NSW 2010 T: 02 8937 0991

Governance structure means the framework of project management , especially

Surry Hills NSW 2010 T: 02 8937 0991

Web site including shopping cart $11,000

Website Training $3,500

Hosting (first year) $500

- Upgrade the existing website

- further meeting will be held to confirm the brief.

Preliminary risk assessment

Surry Hills NSW 2010 T: 02 8937 0991

Seek Dear Project Manager

Surry Hills NSW 2010 T: 02 8937 0991

Surry Hills NSW 2010 T: 02 8937 0991

PROJECT 2: Product range expansion project

Summarise your general • Product range should be expanded by 20% to include

Prepare a Draft Project

Attach your Draft Project

Surry Hills NSW 2010 T: 02 8937 0991

Surry Hills NSW 2010 T: 02 8937 0991

Market research $3000