Open Question Public Management
Open Question Public Management
Open Question Public Management
Please explain some of the challenges that are faced with ESG.
Reference an example.
Acting in an environmentally responsible way is a legal duty. Every business is responsible
for complying with a range of environmental legislation to reduce the impact your business
has on the environment. Many businesses have realized that going beyond environmental
compliance makes good business sense and can help improve the long term success by
reducing energy consumption, minimizing waste, using raw materials more efficiently,
preventing pollution.
Using the Bach and Allen Framework, please explain lobbying using an
example (remember Uber case).
Lobbying is a legitimate exercise of a corporation’s right to petition the government for the
passage or defeat of a legislation, of other proposed government actions. Nowadays, most
of time companies lobby to have some beneficial regulations approved. Lobbying can be
performed by individuals or companies, and it can be done in-house or outside. Lobbying
can be direct or indirect.
Direct lobbying is having private meetings with key stakeholders and developing documents,
reports and analysis.
Indirect lobbying is accessing allies, gathering evidence, organizing constituents, working
with the media.
A useful toolbox for lobbying is the Bach and Allen framework. It is based on the analysis of:
Issue: what is the issue? A company’s nonmarket environment is organized around
issues. A business should take a position if the issue’s resolution could affect the
company’s ability to create value. Considering the Uber case study, the issue was
the regulation of a sharing economy industry.
Actors: who are the actors? Identifying the actors who care about the issue, those
with an economic or ideological stake in the issue. In the Uber case, the actors were
uber drivers and taxi drivers, but also the government, the unions, and the customers.
Interests: what are the interests? What motivates the actors and what they hope to
achieve. In the Uber case, the interests were the safeguard of their investment and
wealth, job opportunity, market share/profits, protection of legitimate rights, mobility,
service accessibility.
Arena: where do these actors meet? Nonmarket issues can play out in multiple
settings, from courtrooms and regulatory proceedings to parliamentary committee
and hearings and industry forums all the way to news media. In the Uber case, the
arenas were courts, streets, media.
Information: what information will move the issue in this arena? Public opinion data
will be more effective in lobbying critical members of a congressional committee than
in a courtroom. In Uber case, information was based on pools, news, financial
information, facts.
Assets: what assets do the actors need to prevail in this arena? A company’s
reputation and its perceived trustworthiness are essential if it wants to influence an
issue in the public domain. In Uber case, the assets were the number of supporters,
accessing individuals to influence voting, jobs, revenues, regulation.
What are the differences between public will campaigns and individual
behavior campaigns?
Use an example for each.
Differentiate between air and ground strategies.
Public communication campaigns use the media, messaging, and an organized set of
communication activities to generate specific outcomes in a large number of individuals and
in a specified period of time. They are an attempt to shape behaviour towards desirable
social outcomes. Usually, public campaigns coordinate media effort with a diverse mix of
other communication channels to extend the reach and frequency of the campaign’s
messages. This mix of communication channels is called the air and ground strategies. The
air strategy is the public media campaign, and the ground strategy uses community-based
communications or grassroots organizations. There are two types of public communications
campaigns:
Public will campaign: it attempts to legitimize or raise the importance of a social
problem in the public eye as the motivation for policy action or change. It focuses less
on the individual and more on the public’s responsibility to do something that will
create the environment needed to support the behaviour change. Examples of these
campaigns include support for quality child care, health care policy, environmental
policy.
Individual behaviour change campaign: it is centred to change the behaviours of
individuals. Many individual behaviour change campaigns use a social marketing
approach, grounded in commercial marketing techniques. Campaigns in this
category target behaviours such as smoking, drug use, recycling, designated driving,
seat belt usage, or fire and crime prevention.