Use and Care w11236923 RevA
Use and Care w11236923 RevA
Use and Care w11236923 RevA
THANK YOU for purchasing this high-quality product. Register your microwave oven at www.whirlpool.com.
For future reference, please make a note of your model and serial number located on the front facing of the microwave oven
opening, behind the door.
Model Number__________________________________________ Serial Number___________________________________________
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
W11236923A
IMPORTANT SAFETY INSTRUCTIONS
■ Use the microwave oven only for its intended use as ■ Liquids, such as water, coffee, or tea are able to be
described in the manual. Do not use corrosive chemicals or overheated beyond the boiling point without appearing to
vapors in the microwave oven. This type of oven is be boiling. Visible bubbling or boiling when the container
specifically designed to heat, cook, or dry food. It is not is removed from the microwave oven is not always
designed for industrial or laboratory use. present. THIS COULD RESULT IN VERY HOT LIQUIDS
■ As with any appliance, close supervision is necessary when SUDDENLY BOILING OVER WHEN THE CONTAINER
used by children. IS DISTURBED OR A SPOON OR OTHER UTENSIL IS
INSERTED INTO THE LIQUID.
■ Do not operate the microwave oven if it has a damaged cord
or plug, if it is not working properly, or if it has been damaged To reduce the risk of injury to persons:
or dropped. – Do not overheat the liquid.
■ The microwave oven should be serviced only by qualified – Stir the liquid both before and halfway through heating it.
service personnel. Call an authorized service company for – Do not use straight-sided containers with narrow necks.
examination, repair, or adjustment.
– After heating, allow the container to stand in the
■ Do not cover or block any openings on the microwave oven. microwave oven for a short time before removing the
■ Do not store this microwave oven outdoors. Do not use the container.
microwave oven near water - for example, near a kitchen – Use extreme care when inserting a spoon or other
sink, in a wet basement, near a swimming pool, or similar utensil into the container.
locations.
■ Do not mount over a sink.
■ Do not immerse cord or plug in water.
■ Do not store anything directly on top of the microwave
■ Keep cord away from heated surfaces. oven when the microwave oven is in operation.
■ Do not let cord hang over edge of table or counter. ■ Clean Ventilating Hoods Frequently - Grease should not
■ See door surface cleaning instructions in the “Microwave be allowed to accumulate on hood or filter.
Oven Care” section. ■ When flambing foods under the hood, turn the fan on.
■ To reduce the risk of fire in the oven cavity: ■ Suitable for use above both gas and electric cooking
– Do not overcook food. Carefully attend the microwave oven equipment.
when paper, plastic, or other combustible materials are ■ Intended to be used above ranges with maximum width of
placed inside the oven to facilitate cooking. 36" (91.44 cm).
– Remove wire twist-ties from paper or plastic bags before ■ Use care when cleaning the vent-hood filter. Corrosive
placing bags in oven. cleaning agents, such as lye-based oven cleaners, may
– If materials inside the oven ignite, keep oven door closed, damage the filter.
turn oven off, and disconnect the power cord, or shut off
power at the fuse or circuit breaker panel.
– Do not use the cavity for storage purposes. Do not leave
paper products, cooking utensils, or food in the cavity when
not in use.
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Electrical Requirements
Do not remove ground prong. WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
Do not use an adapter.
electrician or serviceman if the grounding instructions are
Do not use an extension cord. not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Failure to follow these instructions can result in death,
fire, or electrical shock. Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required: SAVE THESE INSTRUCTIONS
■■ A 120 V, 60 Hz, AC-only, 15 or 20 amp electrical supply with a
fuse or circuit breaker.
This device complies with Part 18 of the FCC Rules.
Recommended:
■■ A time-delay fuse or time-delay circuit breaker.
■■ A separate circuit serving only this microwave oven.
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Fan Timer Standby Mode
Set vent fan to run for exactly 30 minutes or to run for only 30 When no functions are working (12-hour clock is displayed or if
minutes more (off after 30 minutes). The vent fan may be turned off the clock has not been set), oven will switch to Standby Power
at any time using the Vent Fan keypad. Touch CLOCK to reach the mode and dim the LCD brightness after 2 minutes. Press any
Fan Timer submenu and select the setting. button or open/close the door, and display will return to the normal
Demo Mode brightness.
Activate to practice using the control without actually turning on
the magnetron. Touch CLOCK to reach the Demo mode submenu,
then follow the prompts to activate. The Clock or : will light up in
the display. Repeat to deactivate.
If the microwave oven has not been used for 5 min (no key press
for 5min), the display will show “DEMO ON”.
Features
CLEANRELEASE® Cavity Coating (on some models) Turntable
The durable, nonstick coating resists soil buildup by making Turntable may be turned off for manual cooking only. This is
cleaning easier. See the “Microwave Oven Care” section. helpful when cooking with plates that are bigger than the turntable
6th SENSE™ System or when cooking with plates that are side by side. Turntable
cannot be turned off during preset or sensor (on some models)
A sensor in the microwave oven detects moisture released from functions.
food as it heats and adjusts the cooking time accordingly.
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MENU PROGRAMS: Touch the menu control repeatedly to scroll through program options. Rest on the desired program options. Follow
display prompts to select submenu items and/or amounts, and then start the program. Any invalid entry will cause an Invalid Tone and
be corrected to a value that is within range and closest to the entered value.
COOK DEFROST
1. Bacon: 1, 2, 3, 4, 5 or 6 slices, average thickness: 1. Poultry: 0.2-6.6 lbs (90g - 3 kg) Remove wrap and place in
Follow directions on package. microwave-safe dish.Do not cover.
2. Canned Vegetables: 1, 2, 3, 4 cups (250mL - 1 L) 2. Meat: 0.2-6.6 lbs (90g - 3 kg)
Place in microwave-safe container. Cover with plastic wrap, Remove wrap and place in microwave-safe dish. Do not cover.
and vent. Stir and let stand 2-3minutes after cooking. 3. Fish: 0.2-4.4 lbs (90g - 2 kg)
Remove wrap and place in microwave-safe dish. Do not cover.
3. Fresh Vegetables: Senses 1 - 4 cups (250mL - 1 L)
Place in microwave-safe container. Add 2-4 tbs (30-60mL) 4. Quick: 1.0 lb - 454g
Remove wrap and place in microwave-safe dish. Do not cover.
water. Cover with plastic wrap, and vent. Stir and let stand Turn over food at signal.
2-3minutes after cooking.
STEAM/SIMMER (sensor):
4. Frozen Vegetables: Senses 1 - 4 cups (250mL - 1 L)
Use microwave-safe container with a loose-fitting lid. Sensor
Remove from package. Place in microwave-safe container. will detect when liquid begins to boil, then the Steam or Simmer
Add 2-4tbs (30-60 mL) water. Cover with plastic wrap, and countdown will start.
vent. Stir and let stand 2-3minutes after cooking. NOTE: Do not remove the lid while the container is in the
5. Frozen Entrée : 10, 20, 40, 60 ounces (283, 567, 1134, 1701g). microwave oven, as a rush of steam would disrupt the sensor
Remove from package. Loosen cover on 3 sides. If entrée is readings.
not in microwave-safe container, place on plate, cover with Place small microwave-safe dish (for example, custard dish)
plastic wrap, and vent. with 2-4tbs (30-60 mL) water in center of container. Use 2tbs
6. Small potato: Enter 1-4 pieces, 4-7 oz (113-198g) each. (30mL) water for smaller quantities, or 4tbs (60mL) water for larger
quantities of food. Place food in container around the small dish.
Pierce each potato several times with a fork. Place on paper Cover with loose-fitting lid.
towel, around turntable edges, at least 1" (2.5 cm) apart. Let
1. Steam Fresh Vegetable – Senses 1-4 cups (250 mL-1 L):
stand 5 minutes after cooking. For best results, cut into equally sized pieces.
7. Large potato: Sense 1-4 potatoes, 8-10 oz (227-283g) each. 2. Steam Frozen Vegetable – Senses 1-4 cups (250 mL-1 L).
Pierce each potato several times with a fork. Place on paper
towel, around turntable edges, at least 1" (2.5 cm) apart. Let 3. Boneless Chicken – Senses 0.5-1.5 lbs (142-680 g).
stand 5 minutes after cooking. 4. Steam Potato – Senses 1-4 cups (250 mL-1 L):
8. Rice: Senses 0.5-2.0 cups (125-500mL) dry, white long grain: For best results, cut into equally sized pieces.
Follow measurements on package for ingredient amounts. 5. Manual Steam: Touch the number keypads to set a length
Use microwave-safe dish with loose-fitting lid. Let stand of time to steam. Time can be set up to 99 minutes and 59
5 minutes after cooking, or until liquid is absorbed. Stir. seconds.
6. Manual Simmer: Touch the number keypads to set a length
REHEAT of time to steam. Time can be set up to 99 minutes and 59
1. Baked Goods: 1, 2, 3, 4, 5 or 6 servings: seconds.
Place on paper towel. Two small rolls may be counted as 1
serving.
2. Beverage: 1, 2 cups, 8 oz (250mL) each.
Do not cover. The diameter of the cup’s opening will affect how
the liquid heats. Beverages in cups with smaller openings may
heat faster.
3. Casserole: 1, 2, 3, 4 cups (250mL - 1 L)
Place in microwave-safe container and cover with plastic
wrap. Stir and let stand 2-3minutes after reheating.
4. Dinner Plate: Senses 1 serving (1 plate), 8-16 oz (227-454g):
Place food on microwave-safe plate, cover with plastic wrap,
and vent.
5. Pizza: 1, 2, 3 slices, 4 oz (113g) each
Place on paper towel lined paper plate.
6. Sauce: Senses 1-4 cups (250mL - 1 L)
Place in microwave-safe container and cover with plastic
wrap. Stir and let stand 2-3 minutes after reheating.
7. Soup: Sense 1,2,3,4 cups (250mL -1L)
Place in microwave-safe container and cover with plastic
wrap. Stir and let stand 2-3minutes after reheating.
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MICROWAVE OVEN CARE
Installing/Replacing Filters and Light Bulbs ■■ Charcoal filters: Charcoal filters are underside of microwave
NOTE: A Filter Status indicator (on some models) appears in the oven. The charcoal filter cannot be cleaned and should be
display when it is time to replace the charcoal filter, and clean or replaced about every 6 months.
replace the grease filters. See the “Settings” section to reset filter NOTE: For recirculation: Do not operate the microwave oven
status. without the filters in place.
■■ Grease filters: Grease filters are underside of microwave For wall and roof ventilation: To ensure good performance of
oven. The grease filters should be removed and cleaned at airflow, remove the charcoal filter from the bottom plate before
least once a month. operating the microwave oven. Refer the following steps for
replacing charcoal filter:
NOTE: For recirculation: Do not operate the microwave oven
without the filters in place. 1. To remove the grease filter first, push finger grip back and then
pull down from the bottom plate, and set aside.
For wall and roof ventilation: To ensure good performance of
airflow, remove the charcoal filter from the bottom plate before
operating the microwave oven.
Refer the following steps for replacing grease filter:
1. To remove the grease filter push the finger grip back and then
pull down from the bottom plate.
Finger grip
Grease
filter and
charcoal
filter
Bottom plate
Finger grip
Grease
filter and
2. Take out the charcoal filter from the bottom plate.
charcoal
filter
Bottom plate
Charcoal filter
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3. Replace a new charcoal filter and reattach it back to the 4. Replace a new LED, press it back between two hooks and
bottom plate, and make sure both left and right sides insert to plug in the terminal.
the bottom plate slots.
Terminal
Slots
5. Using a Phillips screwdriver, reattach the 4 screws back to “T”
4. Put the grease filter back to the bottom plate. shape bottom lighting cover.
Top front of
micowave oven
Terminal
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2. Remove the second left top cover. 5. Replace a new LED, and snap it into the hook.
Hook
6. Reattach the second top vent cover with the screw removed in
step 1.
Screw
3. Take out LED board.
Top front of
micowave oven
ACCESSORIES
Following is a list of available parts and supplies which may be purchased separately. Please refer to the “Warranty” section for
contact information.
Replacement Parts Cleaning Supplies
■■ Turntable ■■ Heavy-duty degreaser
■■ Turntable support and rollers ■■ Affresh® Kitchen Appliance Cleaner
■■ Turntable hub ■■ Affresh® Stainless Steel Cleaner
■■ Grease filter ■■ Affresh® Stainless Steel Wipes
■■ Charcoal filter
■■ Cooktop light bulb
■■ Cavity light bulb
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TROUBLESHOOTING
If you experience Recommended Solutions
Microwave oven will Check the following:
not operate
■■ Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped,
replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
■■ Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does
not heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
■■ Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove
it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more
without the microwave oven being started. This occurs to avoid unintended starting of the microwave
oven. Open and close the door, then start the cycle.
■■ Control - Make sure control is set properly. Make sure Control Lock is OFF. Make sure Demo mode (on
some models) is OFF.
Arcing in the Check the following:
microwave oven ■■ Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where
the door touches the frame can cause arcing. See “General Cleaning” in the “Microwave Oven Care”
section.
Turntable alternates ■■ This is normal and depends on motor rotation at the beginning of the cycle.
rotation directions
Display shows ■■ “Enter clock” with flashing digits means there has been a power failure. Reset the clock.
messages ■■ A letter followed by a number is an error indicator. Call for assistance.
Fan running during ■■ This is normal. The microwave oven’s cooling fan, which is separate from the vent fan, automatically
cooktop usage comes on during microwave oven operation to cool the microwave oven. It may also automatically come
on and cycle on and off to cool the microwave oven’s controls while the cooktop below is being used.
Radio, TV, or cordless Check the following:
phone interference ■■ Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
■■ Soil - Make sure the microwave oven door and sealing surfaces are clean.
■■ Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static
or noise while microwave oven is ON. Use a corded phone, a different frequency cordless phone, or avoid
using these items during microwave oven operation.
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ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
WHIRLPOOL® Please have the following information available when you call the
Customer eXperience Center:
MAJOR APPLIANCE ■■ Name, address and telephone number
■■ Model number and serial number
LIMITED WARRANTY ■■ A clear, detailed description of the problem
■■ Proof of purchase including dealer or retailer name and address
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NOTES
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NOTES
W11236923A
SP PN W11236929 /™ ©2018 Whirlpool. All rights reserved.
®
03/18