Rajeev D Hand

Rajeev Dhand
Senior Software Engineer

7406 Antrim Trail
Sugar Land, Tx 77479
rkd0309@gmail.com
Cell # 630-335-1931
Home: 281-207-6536
Ssn : 3786
Dob : 04/03/1963
PROFESSIONAL EXPERIENCE:
Over Twenty years of hands on working experience in definition, design, development, maintenance,
testing, and documentation of software systems relative to Telecom, Healthcare and Transportation
industries. I am hardworking, self-driven individual with a strong focus on team success and collaborative
efforts with others. I am a keen learner and will flex easily as required by the situation.
SYSTEM EXPOSURE:
Languages: C, Pro-C, C++, C#, Visual C++ 4.0/MFC, Oracle 7.x, PL/SQL, JAVA,
Visual Basic, Javascript, Perl, html, PDP-11 Assembler, shell and SQL scripting.
Operating Systems: UNIX, VxWorks, Lynx, Solaris, OS/2, SUN-OS, Windows and MS-DOS
Applications: Microsoft Visio, Lotus Notes, ObjecTime, SABLIME(Source Change
Control), Framemaker, Interleaf, MS-Project, MS-Office, STP CASE tool.
Hardware: SUN Workstations, PC's, Digital VT300's, and IBM-4341.
PROFESSIONAL BACKGROUND:
Jun. 2018 to Current DXC/Gainwell, Florida, TX
TFAL/SE for MAR and DSS sub-system. Responsible for planning, development and support for
Medicaid/Medicare Software for these sub-systems.
- Develop requirements and implementation plan for new changes requested by clients
- Business Object migration from Windows 12 to Windows 16. Creating BO server applications,
Tomcat apache server. Support any issues with connectivity, usage by client.
- Manage and Plan for Oracle 12 to oracle 19c migration.
- Responsible for MAR/DSS – MAR/DSS cycle, TMSIS cycle, Debug and resolve production issues.
Environment: C, Pro-C, UNIX, shell/sql/perl scripting, SQL, Oracle
Apr. 2016 to Apr. 2018 Magellan Healthcare, Scottsdale, AZ
Software engineer for First RX Claim System - The FirstRx is a configurable, rules-based, parameter-
based, and table-driven claims adjudication system. Responsible for enhancement to the FirstRx Claim
engine:
 Changes to the Oracle database required for enhancement. (Oracle, SQL)
 Conversion of historical claims data from files received into oracle database tables. Converted over
52 Million records received thru files into over 30 oracle database tables.
Environment: HP-UNIX, C, Pro-C, Python, JSON, Curl, Shell/Perl Scripting, SoapUI, Toad, sqlldr,
Vagrant
July. 2013 to Dec, 2015 TeamQuest, Clear Lake, IA
Database Team
Responsible for coding and development of process that collects and reports statistics for PostgreSQL
database. These statistics help monitor database and generate appropriate alarm when any issue
detected with database.
Environment: C++, C#, Windows, UNIX, Linux, Perl script, PostgreSQL database, PGAdmin III, Agile
Methodology, MessageQ MQSeries
Jun. 2012 to Jun, 2013 CenturyLink, Monroe, LA
Ensemble OGS (On-going support) Team
Software consultant at CenturyLink for the OGS (On-going Support) team:
- Responsible for coding and development of new functionality in Customer Order processing.
- Provided Technical Support and resolved production and system test issues.
Environment: HP-UNIX, C, Pro-C, C++, Oracle, PL/SQL, Pro*C, Shell Scripting, QTP, webfocus, gdb/dbx.
Mar. 2009 to Jun 2012 EDS/HP, Work from Home
Working on PA account, responsible for planning and support for migration of source code from Solaris 8 to
Solaris 10.
- Created scripts to automate compilation of all source code. Reported compilation stats for each
sub-system to responsible lead.
- Supported SE’s for compilation/execution issues of programs, related to migration to solaris10.
- Scripts to keep doco tables in sync with the changes to jobs/programs.
Environment: Pro-C, UNIX, shell/sql/perl scripting, SQL, Oracle
Mar. 2005 to Mar. 2009 SBC/AT&T, Hoffman Estate, IL
Software Consultant at SBC/AT&T for the Telegence CSM Team. Responsible for Analysis, Design and
Implementation of the Telegence Lightspeed in an Amdocs Ensemble Billing System.
- Implemented new services and modified existing services for Telegence Lightspeed project, using
C programming language.
- Developed new data layer services in Pro*C to access ORACLE 8i database.
- Created Unix Shell script (ksh) program for running the batch process.
- Team lead for integration testing for the Telegence Lightspeed development.
- Worked closely with the tier 2 call center associates in resolving production issues.
Environment: HP-UNIX, C, Tuxedo8.0/WebLogic Enterprise, Oracle8i, PL/SQL, Pro*C, Shell Scripting
Mar. 2004 to Mar. 2005 US Cellular, Bensenville, IL
Software Consultant for the Customer Service Management (CSM) Team, responsible for Analysis, Design
and Implementation of the next generation product offering enhancements for the Customer Care module
(CSM - Customer Service Management) in an Amdocs Ensemble Billing Environment.
- Implemented the Tuxedo architecture to support Multimedia Messaging System (MMS).
- Involved with project managing all aspects of the SDLC, including writing requirements, high/low
level designs, implementation and testing of Customer Value Management (CVM) initiative. This
initiative provides US Cellular with the necessary information to understand the value of each
customer and the events that affect profitability during a customer’s lifecycle.
- Wrote new( around 6 ) and modified existing ( about 20 services ) Tuxedo Services using C-
programming language
- Developed data layer services in Pro*C to access ORACLE 8/9i database.
- Created new data conversion SQL scripts.
Environment: HP-UNIX, C, Tuxedo8.0/WebLogic Enterprise, PowerBuilder6.5/8.0, Oracle8i, PL/SQL,
Pro*C, Shell Scripting.
Mar. 2002 to Mar, 2004 EDS, Little Rock, AR
DATA CONVERSION TECHNICAL LEADER
Data Conversion Technical Lead for Recipient Eligibility and Buy-In sub-system for OR Implementation.
Managed and coordinated all conversion related tasks, such as profiling, mapping and conversion of the
client data for Recipient Eligibility and Buy-In sub-system. Conversion for OR was very successful, with
few minor data fixes.
Environment: Pro-C, UNIX, SQL, Oracle 9i, Cobol, Evoke/Axio Client 4.4 conversion tool
MEDICARE/MEDICAID (MMIS) SOFTWARE ENGINEER

- Supporting the migration of the COBOL based mainframe application to Sun Solaris using C/Unix.
- Responsible for creating requirements, implementing and testing of the core Medicare/Medicaid
functionality/applications.
- Implemented and tested Provider and Eligibility Interface, which processes a file, received from
Managed Care. The primary function of this interface is to accept and maintain accurate current
and historical eligibility and demographic information on individuals eligible for medical assistant
and to support analysis of the eligibility data. (Environment: C, Pro-C, Unix, SQL, Powerbuilder
8.0, Oracle 9i, Cobol)
Oct. 1999 to Oct. 2001 Motorola, Arlington Heights, Illinois.
Senior Software Consultant for the GSM Tools development group. Designed and implemented E1 Access
Device (EAD) tool. This tool simulates cell phone(s), and is used to generate traffic on the wireless
network. This tool is used by GSM System Test group for load testing, feature testing, capacity testing, and
conformance testing of GSM and GPRS.
Environment: C++ with STL, VxWorks 5.4, Tornado Development Tools 2.0 – Launch, Windsh,
CrossWind, Browser
April 1997 to Oct. 1999 Lucent Technologies, Naperville, Illinois.
Consultant for the New Network Switch (NNS) in the call processing group. NNS is evolving the current toll
switch (4ESS) to meet the needs of AT&T long-distance network in year 2000 and beyond. NNS
architecture is based on commercial hardware platform, distributed processing architect to hosts AT&T
voice and data services. This software is developed using object oriented methodology involving C++
language under UNIX.
Responsible for defining requirements of the call processing using reverse engineering of existing toll
switch (4ESS) functionality.
May 1996 to April 1997 Rockwell International, Switching Systems Division, Downers Grove,
Illinois.
Consultant for the Computer Telephony Integration (CTI) System. CTI integrates telephone and
computer systems into a single business information system that brings all call center transaction
elements into a common operational system.
- Designed and implemented an application which will be able to intelligently route incoming calls
within the network of ACDs within the region. (Environment: HP-UX, C, Front End: Oracle7.X).
- Designed and implemented the Data Acquisition (DA) process which is responsible for collecting
and logging of the network routing data. This data consists of which ACD the call came from and
how and where it was routed to. (Environment: HP-UX, C).
- Other responsibilities included ORACLE Database Administrator for DiverCTI
product. (Oracle 7.x)
- Created databases, users and roles and assigned privileges.
- Created appropriate table spaces for CTI application added and resized data files.
- Document database administration procedures.
Oct. 1994 to May 1996 Motorola Cellular Division, Arlington Heights, Illinois
Consultant for the INReach System: The INReach is a networked wireless communication system based
on RTOS using C under Lynx. This system allows cellular phone users to place or receive calls through a
private branch exchange (PBX) for single or multiple building facilities.
Environment: C++ with STL, VxWorks 5.4, Tornado Development Tools 2.0 – Launch, Windsh, CrossWind,
Browser
Sept. 1986 to Oct. 1994 Rockwell International, Switching Systems Division, Downers Grove, Illinois.
Project Leader: Manage and coordinate all project related tasks/activities such as:
- Defining, estimating and scheduling the assigned tasks.
- Resources Management/allocation.
- Coordinate and direct others in successful and timely completion of their tasks.
- Assure that the assigned tasks meet the quality and scope objectives of the project.
Sept. 89 - Oct. 94
- Designed and developed an interface between hardware and the call
processing software of the SPECTRUM - An Automatic Call Distributor
(ACD) system based on C under UNIX.
- Led the configuration design, definition, and implementation of the voice
processing functions of the SPECTRUM ACD. This involved all phases
of the software life cycle from system specifications to system testing.
Sept. 86 - Sept. 89
- Investigated ways to improve performance of the GALAXY ACD system so as to increase the real
time capacity of the switch. This project resulted in 18 percent increase in the number of calls
handled by the system. (PDP-11 Assembler, RTOS)
EDUCATION: University of Illinois at Chicago
Bachelor in Computer Science Engineering. Graduated - June 1986.
Oracle DBA (7.X) training from Microhard, Oakbrook, Il – Oct. 1996.
Full Stack Web Developer Training, Jan. 2018. Using CSS, HTML, Python, Postgresql

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Rajeev Dhand

Senior Software Engineer

MEDICARE/MEDICAID (MMIS) SOFTWARE ENGINEER

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