Sony KLV-20S400A Service Manual

REVISION HISTORY EG1L (GA) CHASSIS
MODEL PART NO. : 9-872-998-01

KLV-20S400A
KLV-20S400A/B
KLV-20S400A/D
KLV-20S400A/G
KLV-20S400A/L
KLV-20S400A/P
NO. SUFFIX DATE SUPP / CORR DESCRIPTION
1 -01 2008/6 __ 1st Issue

SERVICE MANUAL EG1L (GA) CHASSIS
MODEL COMMANDER DEST. MODEL COMMANDER DEST.
KLV-20S400A RM-GA011/W EA, ME, Vietnam
KLV-20S400A/B RM-GA011/W EA, E, New Zealand

India, ME, Thailand
KLV-20S400A/D RM-GA011/W EA, ME, Thailand
KLV-20S400A/G RM-GA011/W EA, ME, Thailand
KLV-20S400A/L RM-GA011/W EA, ME, Thailand
KLV-20S400A/P RM-GA011/W EA, ME, Thailand
RM-GA011/W
LCD COLOR TV
KLV-20S400A
RM-GA011/W
TABLE OF CONTENTS
Section Title Page Section Title Page
1. SAFETY NOTES 5. SERVICE ADJUSTMENTS

1-1. Caution Handling of LCD Panel ..................................... 3 5-1. Accessing Diagnostic Menu .......................................... 12
1-2. Safety Check Out ............................................................. 3 5-2. Aging ............................................................................ 12
1-3. Leakage Test .................................................................... 3 5-3. Resetting the User Menu- Factory Reset ...................... 12
1-4. WARNING ! .................................................................... 3 5-4. White Balance Adjustment ............................................ 13
1-5. Lead Free Information ..................................................... 4 5-5. Board & Panel Replacement ......................................... 13
2. SELF DIAGNOSTIC FUNCTION 6. DIAGRAMS

2-1. Overview of Control Buttons .......................................... 5 6-1. Block Diagram ............................................................... 14
2-2. LED Display Specification .............................................. 5 6-2. Circuit Board Location .................................................. 14
2-3. LED Display Control ....................................................... 5 6-3. Schematic Diagram ....................................................... 15
2-4. LED Pattern ..................................................................... 5 6-4. Printed Wiring Boards ................................................... 15
2-5. Standby LED Error Display ............................................ 6 6-5. Semiconductor ............................................................... 15
3. DISASSEMBLY 7. EXPLODED VIEWS

3-1. Rear Cover and Stand Assy Removal ............................. 7 7-1. Rear Cabinet .................................................................. 16
3-2. H1S Board Removal ........................................................ 7 7-2. Power Cord, AC Cord Holder, Chassis, H1S Boards ... 17
3-3. GD Board and Bracket Removal ..................................... 7 7-3. GD, BG1, Inverter Boards, Bezel Assy and
3-4. Inverter Board Removal .................................................. 7 LCD Panel ..................................................................... 18
3-5. Side Jack Bracket Assy and BG1 Board Removal ......... 7 7-4. Speaker, H3S Board ...................................................... 19
3-6. Vesa Frame Removal ....................................................... 7
3-7. H3S Board, Speaker Bracket and
Loudspeaker Removal ..................................................... 8 8. ELECTRICAL PARTS LIST .............................................. 20
3-8. LCD Panel and Bezel Assy Removal .............................. 8
OPERATING INSTRUCTIONS
4. WIRE DRESSING
4-1. Wire Dressing Overview (for Non-CISPR model) ......... 9
4-2. Wire Dressing Overview (for CISPR model) ................. 9
4-3. Dress LVDS cable with Sheet Core C
(for Non-CISPR model) .................................................. 9
4-4. Dress LVDS cable with Sheet Core C & Shield Tape
(for CISPR model) .......................................................... 9
4-5. Insert wire from panel to inverter board and make sure
wire color is matching with color on connector ............. 9
4-6. Dress Connector Assy 14P+20P with Sheet Core C. ..... 9
4-7. Dress Connector Assy 14P+20P with LCD tape(3X) ... 10
4-8. 1) Dress Connector Assy 14P+20P at GD
bracket hook(6X)
2) Dress Speaker wire at GD bracker's hook(4X)
3) Dress speaker wire with LCD tape ........................... 10
4-9. Dress LVDS cable with Sheet Core C
(for Non-CISPR model) ................................................ 10
4-10.Screw LVDS cable's clamp on main bracket
(for CISPR model) ......................................................... 10
4-11.1) Screw Connector Assy 1P on BG1 & bottom Bracket
2) Put Connector Assy 1P underneath Speaker wire .... 11
4-12.Install AC cord holder on AC power cord and dress
at GD bracket's hook ..................................................... 11
–2–
KLV-20S400A
RM-GA011/W
SECTION 1
SAFETY NOTES
1-1. Caution Handling of LCD Panel 1-3. Leakage Test
When installing the LCD Panel, make sure you are grounded The AC leakage from any exposed metal part to earth
with a wrist band. ground and from all exposed metal parts to any exposed
When installing the LCD Panel on the wall, the panel must be metal part having a return to chassis must not exceed 0.5mA
secured using the 4 mounting holes on the rear cover. (500 microamperes). Leakage current can be measured by
any one of the three methods:-
1) Do not press the panel or frame edge to avoid the risk of 1. A commercial leakage tester such as the SIMPSON 229 or
electric shock. RCA WT-540A. Follow the manufacturers instructions to use
2) Do not scratch or press on the panel with any sharp those instructions.
objects. 2. A battery-operated AC milliampmeter. The DATA
3) Do not leave the module in high temperature or in areas of PRECISION 245 digital multimeter is suitable for this job.
high humidity for an extended period of time. 3. Measuring the voltage drop across a resistor by means of
4) Do not expose the LCD panel to direct sunlight. a VOM or battery operated AC voltmeter. The 'limit' indication
5) Avoid contact with water. It may cause short circuit within is 0.75V so analog meters must have an accurate low voltage
the module. scale. The SIMPSON'S 250 and SANWA SH-63TRD are
6) Disconnect the AC adapter when replacing the backlight examples of passive VOMs that are suitable. Nearly all battery
(CCFL) or inverter circuit. (High voltage occurs at the inverter operated digital multimeters that have a 2 VAC range are
circuit at 650Vrms) suitable. (see Figure 1.)
7) Always clean the LCD panel with a soft cloth material.
8) Use care when handling the wires or connectors of the To Exposed Metal
inverter circuit. Damaging the wires may cause a short circuit. Parts on Set
9) Protect the panel from ESD to avoid damaging the elec-
tronic circuit (C-MOS).
1-2. Safety Check-Out

After correcting the original service problem, perform the AC
following safety checks before releasing the set to the 0.15 µF 1.5 kΩ Voltmeter
customer:- (0.75 V)
1) Check the area of your repair for unsoldered or poorly

soldered connections. Check the entire board surface for
solder splashes and bridges. Earth Ground
2) Check the interboard wiring to ensure that no wires are
"pinched" or contact high-wattage resistors.
3)Check all control knobs, shields, covers, ground straps and
mounting hardware have been replaced. Be absolutely certain Figure 1. AC voltmeter to check AC leakage
you have replaced all the insulators.
4) Look for unauthorized replacement parts, particularly
1-4. WARNING !
transistors that were installed during a previous repair. Point
them out to the customer and recommend their replacement.
SAFETY-RELATED COMPONENT WARNING!
5) Look for parts which, though functioning show obvious
COMPONENTS IDENTIFIED BY SHADING AND MARK !
signs of deterioration. Point them out to the customer and
ON THE EXPLODED VIEWS ARE CRITICAL FOR SAFE
recommend their replacement.
OPERATION. REPLACE THESE COMPONENTS WITH
6) Check the line cords for cracks and abrasion.
SONY PARTS WHOSE PART NUMBERS APPEAR AS
Recommend the replacement of any such line cord to the
SHOWN IN THIS MANUAL OR IN SUPPLEMENTS
customer.
PUBLISHED BY SONY. CIRCUIT ADJUSTMENTS THAT ARE
7) Check the antenna terminals, metal trim, "metallized"
CRITICAL FOR SAFE OPERATION ARE IDENTIFIED IN
knobs, screws and all other exposed metal parts for AC
THIS MANUAL. FOLLOW THESE PROCEDURES
leakage. Check leakage test as described next.
WHENEVER CRITICAL COMPONENTS ARE REPLACED
OR IMPROPER OPERATION IS SUSPECTED.
–3–
KLV-20S400A
RM-GA011/W
1-5. Lead Free Information

The circuit boards used in these models have been processed
using Lead Free Solder. The boards are identified by the LF
logo located close to the board designation.
Figure 2: LF logo
Figure 3: LF logo on circuit board
The servicing of these boards requires special precautions. It

is strongly recommended to use Lead Free Solder material in
order to guarantee optimal quality of new solder joints. Lead
Free Solder is available under the following part numbers:-
Part number Diameter Remarks

7-640-005-19 0.3mm 0.25Kg
7-640-005-20 0.4mm 0.50Kg
7-640-005-21 0.5mm 0.50Kg
7-640-005-22 0.6mm 0.25Kg
7-640-005-23 0.8mm 1.00Kg
7-640-005-24 1.0mm 1.00Kg
7-640-005-25 1.2mm 1.00Kg
7-640-005-26 1.6mm 1.00Kg
Due to high melting point of Lead Free Solder, the soldering

iron tip temperature needs to be set to 370 degrees
centigrade. This requires soldering equipment capable of
accurate temperature control coupled with a good heat
recovery characteristics.
For more information on the use of Lead Free Solder,

please refer to http://www.sony-training.com
–4–
KLV-20S400A
RM-GA011/W
SECTION 2
SELF DIAGNOSTIC FUNCTION
2-1. Overview of Control Buttons 2-4. LED Pattern
When safety shutdown occurs, Standby LED display reports the
cause by using the blinking patterns as indicated below.
MENU TV/VIDEO VOLUME CHANNEL POWER
2.0 sec 2.0 sec

0.3 sec
0.3 sec
Example:
The figure above shows LED display when
SHUTDOWN is caused by DC_ALERT 2. It repeats
flashing for a specified number of times in 0.3sec/
cycle and has a 2 seconds interval of lighting off.
Please note that a 2 seconds interval of lighting off
is fixed regardless of abnormal state types.
PICTURE OFF/ STANDBY POWER REMOTE/LIGHT SENSOR

TIMER
2-2. LED Display Specification

LED Type Description Remark
POWER Green: One LED Green lights at power ON.
STANDBY Red: One LED Red lights during standby.
Green/Amber Green lights during Picture

Timer : Two LEDs OFF and amber lights
during Timer activation.
2-3. LED Display Control

Display
Status Remark
Power LED Standby LED
POWER ON Green lights OFF Microcomputer is
in a normal state.
STANDBY OFF Red lights Microcomputer is

in a sleep state.
Classify the
Failure trouble causes by
the no. of red
blinking.
–5–
KLV-20S400A
RM-GA011/W
2-5. Standby LED Error Display

Perform below countermeasures according to Standby LED blinking times.
Blinking times Error Countermeasure
2 DC_DET (12V Main Voltage) Replace either/both z BG1 board

z GP(26",32")/
Power Unit(G2D)(37") board
Power Unit GD(20”) board
3 DC_ALERT 1 Replace BG1 board.
6 BACKLIGHT/ Replace BG1 board.

INVERTER ERROR
7 INTERNAL TEMP Replace GP(26",32")/Power Unit(G2D)(37") board

ERROR Power Unit GD(20”) board
BG1 board
8 AUDIO ERROR Replace either/both z BG1 board

z GP(26",32")/
Power Unit(G2D)(37") board
z Speaker
9 Not used for GA —
10 Not used for GA —
11 NVM ERROR Replace either/both z BG1 board
12 IIC ERROR Replace BG1 board.
13 BALANCER ERROR Replace BG1 board.
14 HDMI ERROR —
Note: Each of the above blinking repeats every 2 seconds.
–6–
KLV-20S400A
RM-GA011/W
SECTION 3
DISASSEMBLY
3-1. Rear Cover and Stand Assy Removal 3-2. H1S Board Removal
9 Four screws 4 Two screws
(+PSW M4 X 12) 7 Two screws (BVTP2 4 X 16)
(+PSW M4 X 12)
0 Handle Assy 8 Stand (20AG) Assy
3 Button (B) 4 H1S board
Bracket
5 Two screws
2 Lift tabs to
4 Two screws (BVTP2 3 X 12) remove board
(+BVTP 3 X 12)
6 AC Cover
3 Two screws
(+PSW M3 X 5)
2 Four screws
1 Eight screws (BVTP2 3 X 12)
(BVTP2 4 X 20)
qa Lift to remove
Rear Cover
3-3. GD Board and Bracket Removal 3-4. Inverter Board Removal
1 Four screws 1 Six screws

(+PSW 3SG) (+BVST 3 X 8)
2 Inverter
2 One connector Shield
3 One connector 5 Three

Connectors
4 GD Compl 3 Three screws
Kit (STT) (+BVST 3 X 8)
7 Inverter
board
6 Three 4 One
Connectors connector
5 GD (20) Bracket
3-5. Side Jack Bracket Assy and BG1 3-6. Vesa Frame Removal
Board Removal
1 One screw
1 One screw 2 Side Jack (20) 3 Four screws (+PSW M4 X 8)
(+PSW M3 X 5) Bracket Assy (+PSW M4 X 8)
3 Nine screws
(+BVST 3 X 8) 2 Frame
4 Two screws
(BVTP2 4 X 16)
6 BG1 board
4 Two Connectors
5 Two Connectors
5 LCD Bracket
(20-EG1L) Assy
–7–
KLV-20S400A
RM-GA011/W
3-7. H3S Board, Speaker Bracket and 3-8. LCD Panel and Bezel Assy Removal
Loudspeaker Removal
1 Two screws 2 Harness
(BVTP2 4 X 16) with connector
2 Speaker Bracket
3 Four screws
(+BVTP 3 X 12) 3 LCD panel
6 Two screws
4 Loudspeaker (BVTP2 4 X 16)
5 Four screws
(+BVTP 3 X 12) 1
7 H3S board
4 Bezel (20) assy
–8–
KLV-20S400A
RM-GA011/W
SECTION 4
WIRE DRESSING CAUTION :
1. Do not overpull the wires during dressing
--> avoid disconnection of wires.
2. Make sure wires are kept away from
sharp edges, heatsinks & other
high-temperature parts.
4-1. Wire Dressing Overview 4-2. Wire Dressing Overview

(for Non-CISPR model). (for CISPR model).
4-3. Dress LVDS cable with Sheet Core C 4-4. Dress LVDS cable with Sheet Core C &
(for Non-CISPR model). Shield Tape (For CISPR model).
Make sure LVDS connector fully NG

inserted Make sure LVDS connector fully inserted NG
with correct direction as shown. with correct direction as shown.
OK
OK
Datum
LVDS cable
Use edge of UL tape Datum
as guide line
LVDS cable
Shield Tape
Sheet Core C Sheet Core C
4-5. Insert wire from panel to inverter board and 4-6. Dress Connector Assy 14P+20P with
make sure wire color is matching with Sheet Core C.
color on connector.
Connector assy 14P+20P

Datum
Wire from panel Wire from panel
Sheet Core C
Use edge of UL tape
as guide line
–9–
KLV-20S400A
RM-GA011/W
4-7. Dress Connector Assy 14P+20P with

LCD tape(3X).
Connector assy 14P+20P

LCD Tape LCD Tape
Use edge of UL tape Use edge of UL tape

as guide line as guide line
4-8. 1) Dress Connector Assy 14P+20P at GD bracket's hook(6X).

2) Dress Speaker wire at GD bracket's hook(4X).
3) Dress speaker wire with LCD tape.
Connector assy
14P+20P
LCD Tape
Speaker Wire
Speaker Wire Datum
Caution :
avoid screw boss
on rear cover
4-9. Dress LVDS cable with Sheet Core C 4-10. Screw LVDS cable's clamp on main bracket
(for Non-CISPR model). (for CISPR model).
LVDS Cable
Sheet Core C LVDS Cable LVDS cable's clamp
Screw
Datum Datum
– 10 –
KLV-20S400A
RM-GA011/W
4-11. 1) Screw Connector Assy 1P on BG1 & Bottom Bracket.

2) Put Connector Assy 1P underneath Speaker wire.
Speaker Wire
Connector Assy 1P
~90
~45
4-12. Install AC cord holder on AC power cord and dress at GD bracket's hook.
AAC Cord holder AAC Power Cord
190mm
AC Power Cord
– 11 –
KLV-20S400A
RM-GA011/W
SECTION 5
SERVICE ADJUSTMENTS
5-1. Accessing Diagnostic Menu 3. Press V/v to select ‘Service’.
Service Menu
1. While TV set on standby, press the following sequence on
the remote commander (RM-GA011/W). Status
W/B
Service
On screen Channel 5 Volume (-) POWER Figure 4

display
4. Press B/b or to view ‘Service’ category items.
2. The following menu will appear on the screen: Press V/v to select ‘PATTERN’. Then press B/b then V/v
to select ‘WHITE PATTERN’ and .
ERROR
DC_DET 0 Service Menu
DC_ALERT1 0 Service
DC_ALERT2 0
TEST RESET Cancel
DC_ALERT3 0
PATTERN WHITE PATTERN
BACKLIGHT 0
INTERNAL TEMP ERROR 0 PRODUCTION 11111111
AUDIO ERROR 0 APC Normal
NVM ERROR 0 OVER MODULATION Off
IIC ERROR 0
OPTIONS OPT 1
BALANCER ERROR 0
HDMI ERROR 0 AUTOSET FACTORY DEFAULT
RESET 0 SERIAL NUMBER EDIT
Figure 1 ETI1 CLEAR Cancel

No Signal Mute Off
3. To reset, select ‘RESET’ using remote commander and
press to execute RESET. Figure 5
4. To quit the diagnostic menu, turn off and on the TV set.
5. The aging Condition is as the following:
a) Supply voltage : Rating
5-2. Aging
b) Time : 20 minutes or over
c) Ambient Temp : 22~28 degrees
1. While TV set on standby, press the following sequence on
the remote commander (RM-GA011/W).
5-3. Resetting the User Menu - Factory Reset
Note: THE TEST RESET option resets all the customer

adjustable data back to factory defaults.
On screen
display
Channel 5 Volume (+) POWER 1. While TV set on standby, press the following sequence on
Figure 2
2. The following menu will appear on the screen.
Service Menu On screen Channel 5 Volume (-) POWER

display
Status
W/B Figure 6
Service 2. The following menu will appear on the screen:
Service Menu
Figure 3
Status
W/B
Service
Figure 7
– 12 –
KLV-20S400A
RM-GA011/W
3. Press V/v to select ‘Service’. 3. Press B/b or to view ‘W/B’.

Service Menu Service Menu
Status Status
W/B W/B
Service Service
Figure 8 Figure 12
4. Then press B/b or to view ‘Service’ category items. 4. Then press B/b or to view ‘W/B’ category items.
Next select ‘TEST RESET’ by pressing V/v .
Service Menu
5. Finally press B/b or then V/v to select ‘OK’ and confirm
W/B
selection by pressing .
INITIALIZE INIT START
Service Menu LEVEL 0
Service R_DRIVE 0
TEST RESET Cancel G_DRIVE 0
PATTERN Off B_DRIVE 0
PRODUCTION 11111111 COLOR_SAVE Cancel
APC Normal
Figure 13
OVER MODULATION Off
OPTIONS OPT1 5. Press V/v to select ‘INITIALIZE’. Then press B/b or
AUTOSET FACTORY DEFAULT then V/v to select ‘INIT START’ and execute selection by
SERIAL NUMBER EDIT
pressing .
ETI1 CLEAR Cancel
6. W/B need to be adjusted for all LEVEL (0~4).
No Signal Mute Off
For Level 0
Figure 9
7. Select 'LEVEL' using V/v and choose ‘0’.Then do
5-4. White Balance Adjustment adjustment for R_Drive, G_Drive and B_Drive. To increase/
decrease data value, press V/v .
Note: The white balance need to be adjusted when BG1 board
and Panel is replaced. 8. Once adjustment has completed for R_Drive, G_Drive and
B_Drive, press V/v to select ‘COLOR SAVE’. Next press
1. While TV set on standby, press the following sequence on B/b then V/v to choose ‘OK’ and press .
9. Repeat step 7 and 8 for level 1~4.
10. Once W/B adjustment has been completed for all levels
(0~4), select ‘INITIALIZE’, choose ‘INT END’ and press
On screen Channel 5 Volume (-) POWER .
display
Figure 10
5-5. Board & Panel Replacement
2. The following menu will appear on the screen:
Service Menu When replacing the BG1 board and Panel, make sure to readjust
the W/B.
Status
W/B
Service
Figure 11
– 13 –
KLV-20S400A
RM-GA011/W
SECTION 6
DIAGRAMS
6-1. BLOCK DIAGRAM
Due to complexity of the board, performing

component level field repairs are not recommended.
Complete board replacement is required if service is
necessary.
6-2. CIRCUIT BOARD LOCATION
GD Board
H1S Board
Inverter Board
H3S Board
BG1 Board
– 14 –
KLV-20S400A
RM-GA011/W
6-3. SCHEMATIC DIAGRAM 6-4. PRINTED WIRING BOARDS
Board Function Note
BG1 I/O/Audio/VCTP/DDR/HDMI/ Due to complexity of the board, performing

DC-DC Converter/Tuner/Sub component level field repairs are not
Croma/STBY Micro recommended. Complete board
replacement is required if service is
GD Power Supply necessary.
Therefore schematic diagrams and
H1S Key printed wiring boards are not included.
For part number information, refer to
Exploded View or Electrical Parts List
H3S LED/SIRCS/Optical Sensor section in this manual.
INVERTER INVERTER BOARD
BOARD
6-5. SEMICONDUCTOR
Due to complexity of the board, performing

component level field repairs are not recommended.
Complete board replacement is required if service is
necessary.
– 15 –
KLV-20S400A
RM-GA011/W
SECTION 7
EXPLODED VIEWS
• Components not identified by a part • The component parts of an assembly • Item marked with an asterisk (*) are not
number or description are not stocked are indicated by the reference numbers stocked since they are seldom required
because they are not required for routine in the far right column of the part list and for routine service. Some delay should
service. within the dotted lines of the diagram. be anticipated when ordering these
components.
NOTE: The components identified by shading and ! mark are a 2-580-591-01 SCREW, +PSW M3X5 (KLV-20S400A(ME)),
(KLV-20S400A/B/D/G/L/P(ME,Thailand))
critical for safety. Replace only with part number specified.
b 2-580-591-01 SCREW, +PSW M3X5
c 2-580-592-01 SCREW, +PSW M3X8
(KLV-20S400A(Vietnam))
d 2-580-600-01 SCREW, +PSW M4X8
Note: The components identified by mark contain e 2-580-602-01 SCREW, +PSW M4X12
confidential information. Strictly follow the instructions f 2-580-614-01 SCREW, +K M3X8
whenever the components are repaired and /or replaced. g 2-580-626-01 SCREW, SP 4-40 UNC
h 2-580-629-01 SCREW, +BVST 3X8
i 2-580-640-01 SCREW, +BVTP2 4X16
7-1 REAR CABINET j 2-580-644-01 SCREW, +KTP2 3X8
k 2-580-645-01 SCREW, +KTP2 3X10
l 2-674-965-31 SCREW, +PSW 3SG
m 3-398-903-01 SCREW, BVTP2 4X20 (S)
n 7-685-648-79 SCREW, +BVTP 3X12 TYPE2 IT-3
m
7 e
8
n
n
10
4
e
REF. NO. PART NO. DESCRIPTION REMARK REF. NO. PART NO. DESCRIPTION REMARK
1 ! X-2318-970-1 REAR COVER (20) ASSY 6 X-2190-287-1 HANDLE ASSY
(KLV-20(Vietnam), KLV-20A/B/D/G/L/P(Thailand)) 7 3-288-680-01 HANDLE (AB)
X-2318-970-1 REAR COVER (20) ASSY (except KLV-20(Vietnam), 8 3-288-697-02 COVER, AC
KLV-20A/B/D/G/L/P(Thailand)) 9 2-595-155-11 CLAMP (KLV-20/B (E, EA, India, New Zealand,
2 3-094-483-21 COVER, ECS Thailand), KLV-20/D (EA, Thailand), 20/G/L/P (EA))
3 X-2319-195-1 STAND(20AG) ASSY 10 3-285-056-01 BUTTON, MULTI (B)
4 3-293-799-01 CUSHION (FOOT)
5 3-293-799-11 CUSHION (FOOT)
– 16 –
KLV-20S400A
RM-GA011/W
7-2. POWER CORD, AC CORD HOLDER, CHASSIS, H1S BOARDS
52
i
53
54
51
50
50 ! 1-835-128-11 POWER SUPPLY CORD (WITH CONNEC) 51 4-022-115-12 HOLDER, AC CORD
(KLV-20/B (New Zealand)) 52 3-284-998-02 BRACKET, BUTTON (B)
53 * A-1545-906-A H1S MOUNT
! 1-835-136-11 POWERSUPPLYCOR (WITHCONNECTER)
54 A-1558-284-A MULTI BUTTON ASSY (KLV-20 (Vietnam))
(KLV-20(EA, ME, Vietnam), KLV-20/B (E, EA, ME), A-1552-888-A MULTI BUTTON ASSY (KLV-20/B (New Zealand))
KLV-20/D/G/LP(EA, ME)) A-1552-732-A MULTI BUTTON ASSY
! 1-835-127-11 POWERSUPPLYCORD(WITHCONNECTER) (except 20/20/B (New Zealand))
(KLV-20/B/D/G/L/P (Thailand))
! 1-835-280-11 POWERSUPPLYCORD(WITHCONNECTOR)
(KLV-20/B (India))
– 17 –
KLV-20S400A
RM-GA011/W
7-3. GD, BG1, INVERTER BOARDS, BEZEL ASSY AND LCD PANEL
104
103
106
102
d
c
i h
h
105
101
101 A-1507-971-B GD COMPL(STT) X-2319-329-1 BEZEL (20)(P) ASSY (KLV-20/P(EA, ME))
102 * A-1559-845-A BG1 MOUNT (COM) ! X-2318-969-1 BEZEL (20)(S) ASSY (KLV-20(Vietnam))
103 ! 1-802-566-11 LCD PANEL (20 INCH WXGA TFT) X-2318-969-1 BEZEL (20)(S) ASSY (KLV-20(EA, ME))
! 1-802-566-21 LCD PANEL (20 INCH WXGA TFT) ! X-2319-077-1 BEZEL (20)(B) ASSY (KLV-20(Thailand))
104 ! X-2319-312-1 BEZEL (20)(D) ASSY (KLV-20/D(Thailand)) X-2319-077-1 BEZEL (20)(B) ASSY
X-2319-312-1 BEZEL (20)(D) ASSY (KLV-20/D(EA, ME)) (KLV-20(E, EA, India, ME, New Zealand))
! X-2319-311-1 BEZEL (20)(G) ASSY (KLV-20/G(Thailand)) 105 * 1-789-902-11 MOUNTED BOARD (INVERTER BOARD)
X-2319-311-1 BEZEL (20)(G) ASSY (KLV-20/G(EA, ME,)) (except KLV-20/B/D/G/L/P(Thailand))
! X-2319-328-1 BEZEL(20)(L) ASSY (KLV-20/L(Thailand)) *! 1-789-902-11 MOUNTED BOARD (INVERTER BOARD)
X-2319-328-1 BEZEL(20)(L) ASSY (KLV-20/L(EA, ME)) (KLV-20/B/D/G/L/P(Thailand))
! X-2319-329-1 BEZEL (20)(P) ASSY (KLV-20/P(Thailand)) 106 3-284-296-11 COVER, MS
– 18 –
KLV-20S400A
RM-GA011/W
7-4. SPEAKER, H3S BOARD
n
151
150 i
REF. NO. PART NO. DESCRIPTION REMARK

150 * A-1545-905-A H3S MOUNT
151 1-826-871-11 LOUDSPEAKER (4X10CM)
– 19 –
KLV-20S400A
RM-GA011/W
SECTION 8
ELECTRICAL PARTS LIST
NOTE:
REF NO. PART NO. DESCRIPTION REMARK REF NO. PART NO. DESCRIPTION REMARK
• Items marked " ∗ " are not stocked since • All resistors are in ohms
The components identified by mark contain they are seldom required for routine • F : nonflammable
confidential information. Strictly follow the service. Some delay should be antici-
instructions whenever the components are pated when ordering these items. CAPACITORS
repaired and /or replaced. • MF : µF, PF : µµF
• All variable and adjustable resistors have
characteristic curve B, unless otherwise COILS
noted. • MMH : mH, UH : µH
A-1507-971-B GD COMPL(STT) * 3-877-674-01 CUSHION UPPER (KLV-20S400A(EA, Vietnam)),

*************** (KLV-20S400A/B(E, EA, India, New Zealand)),
(KLV-20S400A/D/G/L/P(EA))
* 4-106-535-01 CUSHION UPPER (CUSHION LOWER)
* A-1535-215-A BG1 MOUNT (SERVICE) (KLV-20S400A(ME)),
****************** (KLV-20S400A/B/D/G/L/P(ME, Thailand))
A-1558-283-A H1S/H3S COMPL KIT (KLV-20S400A(Vietnam))
* 3-878-453-01 INDIVIDUAL CARTON (KLV-20S400A(EA, Vietnam)),
* A-1545-906-A H1S MOUNT (KLV-20S400A/B(E, EA, India, New Zealand)),
*********** (KLV-20S400A/D/G/L/P(EA))
* 4-106-537-01 INDIVIDUAL CARTON (CUSHION LOWER)
(KLV-20S400A(ME)),
* A-1545-905-A H3S MOUNT (KLV-20S400A/B/D/G/L/P(ME, Thailand))
***********
4-105-827-01 LABEL, REAR TERMINAL
3-876-379-21 MANUAL, INSTRUCTION
A-1558-283-A H1S/H3S COMPL KIT (KLV-20S400A(Vietnam)) (KLV-20S400A(EA)), (KLV-20S400A/B(E, EA)),
******************* (KLV-20S400A/D/G/L/P(EA))
3-876-379-11 MANUAL, INSTRUCTION (KLV-20S400A(EA)),
(KLV-20S400A/B(E, EA, India, New Zealand)),
* 1-789-902-11 MOUNTED BOARD (INVERTER BOARD) (KLV-20S400A/D/G/L/P(EA))
(Except KLV-20/B/D/G/L/P(Thailand)) 3-876-379-31 MANUAL, INSTRUCTION (KLV-20S400A(EA)),
*! 1-789-902-11 MOUNTED BOARD (INVERTER BOARD) (KLV-20S400A/B/D/G/L/P(EA))
(KLV-20/B/D/G/L/P(Thailand)) 4-106-538-11 MANUAL, INSTRUCTION (KLV-20S400A(ME)),
******************* (KLV-20S400A/B/D/G/L/P(ME, Thailand))
4-111-618-11 MANUAL, INSTRUCTION (KLV-20S400A(Vietnam))

3-876-379-41 MANUAL, INSTRUCTION
Due to complexity of the board, performing component level field (KLV-20S400A/B/D/G/L/P(EA))
repairs are not recommended. 4-106-538-31 MANUAL, INSTRUCTION
Complete board replacement is required if service is necessary. (KLV-20S400A/B/D/G/L/P(ME))
For part number information refer to the Exploded View or 4-106-538-21 MANUAL, INSTRUCTION
Electrical Parts List section of this Service Manual. (KLV-20S400A/B/D/G/L/P(Thailand))
1-821-926-11 PLUG CONVERSION ADAPTOR
(KLV-20S400A/L/P(ME))
********************************************************************** 3-293-042-21 SUPPLEMENT (WALL MOUNT)

(KLV-20S400A/L/P(ME))
CONNECTORS
************** ***********************************************************************
1-966-097-21 HARNESS WITH CONNECTOR (LVDS)

CN3002(BG1)-TCON(1)
*********************************************************************
ACCESSORIES AND PACKING

***************************
1-569-008-22 ADAPTOR, CONVERSION 2P (KLV-20S400A/L(ME))

1-569-008-22 ADAPTOR, CONVERSION 2P (KLV-20S400A/P(ME))
1-770-019-61 ADAPTOR, CONVERSION PLUG
(KLV-20S400A/B(E))
* 3-877-675-01 CUSHION LOWER (KLV-20S400A(EA, Vietnam)),
(KLV-20S400A/B (E, EA, India, New Zealand)),
(KLV20S400A/D/G/L/P(EA))
* 4-106-536-01 CUSHION LOWER(KLV-20S400A(ME)),
(KLV-20S400A/B/D/G/L/P(ME, Thailand))
– 20 –
KLV-20S400A
The components identified by mark contain RM-GA011/W
confidential information. Strictly follow the The components identified by shading
instructions whenever the components are and mark ! are critical for safety.
repaired and /or replaced. Replace only with part number specified.
<MISCELLANEOUS>
A-1558-278-A CORE BLOCK ASSY (KLV-20S400A(Vietnam))
***********************************************************************
REMOTE COMMANDER
**********************
1-480-705-21 REMOTE COMMANDER (RM-GA011W)

9-885-120-19 COVER, BATTERY (WHITE)
Sony Corporation
Sony EMCS (Malaysia) Sdn. Bhd. English
9-872-998-01 TV Operations of Pan Asia  2008.6
– 21 –
010COV.book Page 1 Monday, April 28, 2008 10:02 AM
LCD Colour TV
Operating Instructions
KLV-20S400A
3-876-379-11(1)
© 2008 Sony Corporation 3-876-379-11(1)
KLV-20S400A
3-876-379-11(1)
Introduction Trademark information

Thank you for choosing this Sony product. • HDMI, the HDMI logo and High-Definition Multimedia
Before operating the TV, please read this manual Interface are trademarks or registered trademarks of
thoroughly and retain it for future reference. HDMI Licensing LLC.
• “BRAVIA” and are trademarks of Sony
Corporation.
2 GB
KLV-20S400A
3-876-379-11(1)
Table of Contents
19
Start-up Guide 4 Using MENU Functions

Navigating through menus.........................19
Checking the accessories ........................... 4 Using the Favourite List .............................20
Inserting batteries into the remote............... 4 Settings adjustment ...................................21
1: Attaching the carrying handle.................. 4 Picture menu ........................................... 23
2: Connecting an antenna/cable/VCR......... 5 Sound menu ............................................ 24
3: Preventing the TV from toppling over...... 5 Screen menu ........................................... 25
Set-up menu............................................ 26
4: Bundling the cables................................. 6
PC Settings menu.................................... 28
5: Connecting the AC power cord ............... 6 Channel Set-up menu ............................. 30
6: Performing the initial set-up .................... 6 32
Selecting the language..............................6

Auto-tuning the TV .....................................7
Additional Information
Watching TV .............................................. 8 Specifications ............................................32
Adjusting the viewing angle of the TV ......... 8 Troubleshooting .........................................33
Adjust the angle back and forth (tilt) .........8
Safety information ....................................... 9
Precautions ............................................... 10
Overview of the remote .......................... 11
Using the Tools menu ..............................13
Overview of the TV buttons and
indicators ................................................. 14
15
Using Optional Equipment

Connecting optional equipment................. 15
Viewing pictures from the connected
equipment ................................................. 16
Viewing Twin Picture................................. 17
Viewing PIP (Picture in Picture) ................ 17
Using BRAVIA Sync (Control for HDMI) ... 18
To connect the equipment that is
compatible with control for HDMI ............18
To make the control for HDMI settings ....18
Control for HDMI ......................................18
3 GB
KLV-20S400A
3-876-379-11(1)
030STU.fm Page 4 Monday, April 28, 2008 10:42 AM
Start-up Guide
Checking the The rear side of the

carrying handle
accessories Protrusion
Carrying handle (1) and screws (4)

Guidance
Remote RM-GA011W (1) hole
Size AA batteries (R6 type) (2)
Inserting batteries into

the remote Soft cloth
Push and lift the cover to open.

3 Fix the carrying handle to the TV securely
with the four screws (supplied) for the
carrying handle.
Screw for the

carrying handle
~ • Observe the correct polarity when inserting batteries.

• Do not use different types of batteries together or mix
old and new batteries.
• Dispose of batteries in an environmentally friendly
way. Certain regions may regulate the disposal of
batteries. Please consult your local authority.
• Handle the remote with care. Do not drop or step on
it, or spill liquid of any kind onto it.
• Do not place the remote in a location near a heat
source, a place subject to direct sunlight, or a damp
room.
1: Attaching the ~ • When transporting the TV

set, hold the carrying
carrying handle handle as shown.
Attach the carrying handle (supplied) for

transportation onto the TV. If not using carrying handle, hold
Prepare a screwdriver suitable for the the top of the TV and the stand
securely.
screws (supplied) before attaching the
carrying handle.
1 Place the TV on a level surface such as the

floor with the display panel facing down.
Do not hold the
2 Place the carrying handle on the rear of the bottom bar as a
handle.
TV.
Fit the protrusion on the rear of the carrying
handle into the guidance holes on the rear of the
TV.
4 GB
KLV-20S400A
3-876-379-11(1)
2: Connecting an 3: Preventing the TV
Start-up Guide
antenna/cable/VCR from toppling over
Connecting an antenna/cable
Antenna cable
(not supplied)
Connecting an antenna/cable and VCR
8
8
1 Install a wood screw (4mm in diameter, not

supplied) in the TV stand.
2 Install a machine screw (M5 × 12, not
supplied) into the screw hole of the TV.
Antenna cable
(not supplied) 3 Tie the wood screw and the machine screw
with a strong cord.
S video
cable
(not
supplied)
Audio/Video
cable (not Antenna cable
supplied) (not supplied)
VCR
5 GB
KLV-20S400A
3-876-379-11(1)
030STU.fm Page 6 Monday, April 28, 2008 5:25 PM
4: Bundling the cables 6: Performing the initial

set-up
, 1
~ • The hook of the cable holder can be opened from

either sides depending on attaching position. BRAVIA Sync
SYNC MENU THEATRE
5: Connecting the AC AUDIO
power cord
3, 4, 5, 6, 9,
RETURN TOOLS 10, 11
8
Selecting the language

1 Connect the TV to your AC power outlet
(110-240 V AC, 50/60 Hz).
2 Press 1 on the top edge of the TV.
When the TV is in standby mode (the 1 (standby)
indicator on the TV front panel is red), press "/1
on the remote to turn on the TV.
When you turn on the TV for the first time, the
“Language” menu appears on the screen.
6 GB
KLV-20S400A
3-876-379-11(1)
3 Press F/f to select the language displayed 7 When the “Programme Sorting” menu
on the menu screens, then press . appears on the screen, follow the steps of
Start-up Guide
“Programme Sorting” (page 30).
If you do not change the order in which the channels
are stored on the TV, go to step 8.
English 8 Press MENU to exit.
The TV has now tuned in all the available channels.
9 Select day and time.
4 Press F/f to select the country/region,

then press .
10 Select “Yes” to link the operations of the

TV and the connected equipment that is
compatible with control for HDMI
automatically.
~ • Area 1: Asia (except Philippines), Middle East,

Africa and Oceania.
Area 2: Philippines. Do you want to enable control for compatible
HDMI devices?
5 Press F/f to select “Home”, then press .
11 Press G/g to select the desired setting in

“Display this menu next time?” dialogue,
then press to exit.
z • If “Yes” is selected and the TV is turned off by
pressing 1 on the TV, or is disconnected from
the AC power outlet, the initial set-up procedure
Auto-tuning the TV restarts the next time the TV is turned on.
6 Press G/g to select “OK”, then press .
The TV starts searching for all available channels.

This may take some time, please be patient and do
not press any buttons on the TV or remote.
If a message appears for you to confirm the
antenna connection
No programmes found. Please connect antenna
(aerial) and select “Confirm” to start auto-tuning
again. If 100 channels are found, auto-tuning is
stopped.
7 GB
KLV-20S400A
3-876-379-11(1)
Watching TV Adjusting the viewing

1 Press 1 on the top edge of the TV to turn
on the TV.
angle of the TV
2 Press the number buttons or PROG +/– to This TV can be adjusted within the angles shown
below.
select a TV channel.
3 Press 2 +/– to adjust the volume. Adjust the angle back and forth (tilt)
Left view
Front
8 GB
KLV-20S400A
3-876-379-11(1)
040SAF.fm Page 9 Monday, April 28, 2008 3:11 PM
Air circulation Air circulation is blocked.

Safety information is blocked.
Installation/Set-up
Install and use the TV set in accordance with the Wall Wall
instructions below in order to avoid any risk of fire,
electrical shock or damage and/or injuries.
Installation
• The TV set should be installed near an easily accessible
AC power outlet. AC power cord
• Place the TV set on a stable, level surface to avoid it from
Handle the AC power cord and outlet as follows in
falling down and cause personal injury or damage to the
TV. order to avoid any risk of fire, electrical shock or
• Only qualified service personnel should carry out wall damage and/or injuries:
installations. – Use only Sony supplied AC power cords, not those of
other brands.
Transporting – Insert the plug fully into the AC power outlet.
• Before transporting the TV set, – Operate the TV set on a 110-240 V AC supply only.
disconnect all cables. – When wiring cables, be sure to unplug the AC power
• When transporting the TV set by cord for your safety and take care not to catch your feet
hand, hold it as shown on the on the cables.
right. Do not put stress on the – Disconnect the AC power cord from the AC power
LCD panel. outlet before working on or moving the TV set.
• When transporting the TV set, do not subject it to jolts or – Keep the AC power cord away from heat sources.
excessive vibration. – Unplug the AC power plug and clean it regularly. If the
• When transporting the TV set for repairs or when moving, plug is covered with dust and it picks up moisture, its
pack it using the original carton and packing material. insulation may deteriorate, which could result in a fire.
Ventilation Notes
• Never cover the ventilation holes or insert anything in the • Do not use the supplied AC power cord on any other equipment.
cabinet. • Do not pinch, bend, or twist the AC power cord excessively. The
core conductors may be exposed or broken.
• Leave space around the TV set as shown below.
• Do not modify the AC power cord.
• It is strongly recommended that you use a Sony wall- • Do not put anything heavy on the AC power cord.
mount bracket in order to provide adequate air-circulation. • Do not pull on the AC power cord itself when disconnecting the
Installed on the wall AC power cord.
• Do not connect too many appliances to the same AC power outlet.
30 cm • Do not use a poor fitting AC power outlet.
10 cm 10 cm Prohibited Usage
Do not install/use the TV set in locations,
environments or situations such as those listed below,
or the TV set may malfunction and cause a fire,
10 cm
Leave at least this space around the set.
electrical shock, damage and/or injuries.
Location:
Installed with stand
Outdoors (in direct sunlight), at the seashore, on a ship or
30 cm other vessel, inside a vehicle, in medical institutions,
unstable locations, near water, rain, moisture or smoke.
10 cm 10 cm Environment:
Places that are hot, humid, or excessively dusty; where
insects may enter; where it might be exposed to mechanical
vibration, near flammable objects (candles, etc). The TV
shall not be exposed to dripping or splashing and no objects
filled with liquids, such as vases, shall be placed on the TV.
• To ensure proper ventilation and prevent the collection of
dirt or dust: Situation:
– Do not lay the TV set flat, install upside down, Do not use when your hands are wet, with the cabinet
backwards, or sideways. removed, or with attachments not recommended by the
– Do not place the TV set on a shelf, rug, bed or in a closet. manufacturer. Disconnect the TV set from AC power outlet
– Do not cover the TV set with a cloth, such as curtains, and antenna during lightning storms.
or items such as newspapers, etc.
– Do not install the TV set as shown below.
Continued
9 GB
KLV-20S400A
3-876-379-11(1)
Broken pieces:
• Do not throw anything at the TV set. The screen glass may
break by the impact and cause serious injury. Precautions
• If the surface of the TV set cracks, do not touch it until you
have unplugged the AC power cord. Otherwise electric
shock may result. Viewing the TV
• View the TV in moderate light, as viewing the TV in poor
light or during long period of time, strains your eyes.
When not in use • When using headphones, adjust the volume so as to avoid
• If you will not be using the TV set for several days, the TV excessive levels, as hearing damage may result.
set should be disconnected from the AC power for
environmental and safety reasons. LCD Screen
• As the TV set is not disconnected from the AC power • Although the LCD screen is made with high-precision
when the TV set is just turned off, pull the plug from the technology and 99.99% or more of the pixels are effective,
AC power outlet to disconnect the TV set completely. black dots may appear or bright points of light (red, blue,
• However, some TV sets may have features that require the or green) may appear constantly on the LCD screen. This
TV set to be left in standby to work correctly. is a structural property of the LCD screen and is not a
malfunction.
For children • Do not push or scratch the front filter, or place objects on
top of this TV set. The image may be uneven or the LCD
• Do not allow children to climb on the TV set. screen may be damaged.
• Keep small accessories out of the reach of children, so that • If this TV set is used in a cold place, a smear may occur in
they are not mistakenly swallowed. the picture or the picture may become dark. This does not
indicate a failure. These phenomena disappear as the
If the following problems occur... temperature rises.
Turn off the TV set and unplug the AC power cord • Ghosting may occur when still pictures are displayed
immediately if any of the following problems occur. continuously. It may disappear after a few moments.
Ask your dealer or Sony service centre to have it • The screen and cabinet get warm when this TV set is in
use. This is not a malfunction.
checked by qualified service personnel. • The LCD screen contains a small amount of liquid crystal.
Mercury is sometimes contained depending on the kind of
When: fluorescent tubes. Follow your local ordinances and
– AC power cord is damaged. regulations for disposal.
– Poor fitting of AC power outlet.
– TV set is damaged by being dropped, hit or having Handling and cleaning the screen surface/cabinet of
something thrown at it. the TV set
– Any liquid or solid object falls through openings in the Be sure to unplug the AC power cord connected to the TV set
cabinet. from AC power outlet before cleaning.
To avoid material degradation or screen coating degradation,
observe the following precautions.
• To remove dust from the screen surface/cabinet, wipe gently
with a soft cloth. If dust is persistent, wipe with a soft cloth
slightly moistened with a diluted mild detergent solution.
• Never use any type of abrasive pad, alkaline/acid cleaner,
scouring powder, or volatile solvent, such as alcohol,
benzene, thinner or insecticide. Using such materials or
maintaining prolonged contact with rubber or vinyl
materials may result in damage to the screen surface and
cabinet material.
• When adjusting the angle of the TV set, move it slowly so
as to prevent the TV set from moving or slipping off from
its table stand.
Optional Equipment
Keep optional components or any equipment emitting
electromagnetic radiation away from the TV set. Otherwise
picture distortion and/or noisy sound may occur.
Disposal of Old Electrical & Electronic Equipment

(Applicable in the European Union and other
European countries with separate collection
systems)
This symbol is on the remote control.
10 GB
KLV-20S400A
3-876-379-11(1)
Overview of the remote

1 "/1 – TV standby
Turns the TV on and off from standby mode.
2 BRAVIA Sync (page 18)
BRAVIA Sync
• m/N/X/M/x: You can operate the BRAVIA Sync-compatible
equipment that is connected to the TV.
SYNC MENU THEATRE
• SYNC MENU: Displays the menu of connected HDMI CEC (Consumer
AUDIO
Electronics Control) equipment which is supported. While viewing
other input screens or TV programmes, “HDMI Device Selection” is
displayed when the button is pressed.
• THEATRE: You can set Theatre Mode on or off. When Theatre Mode
is set to on, the optimum audio output (if the TV is connected with an
audio system using an HDMI cable) and picture quality for film videos
are automatically set.
RETURN TOOLS ~ • Control for HDMI (BRAVIA Sync) is only available with the connected
Sony equipment that has the BRAVIA Sync logo or is compatible with
control for HDMI.
• If you turn the TV off, Theatre Mode is also turned off.
3 – Picture freeze
Freezes the TV picture. Press once to display a frozen image with the
current programme in a window. Press again to fill the screen with the
frozen image. Press third time to return to the current programme.
Freeze
Current programme
(Location of the sub
window can be moved
by pressing F/f/G/g.) Frozen picture
~ • This function is not available for Twin Picture and PC input source.
4 AUDIO – Dual Sound (page 25)
5 / – Input select / Text hold
• Displays the connected equipment list and selects the input source
(page 16).
• In Text mode: Holds the current page.
6 F/f/G/g/ – Item select / OK
• Selects or adjusts items.
• Confirms selected items.
7 TOOLS (page 13)
8 MENU
Displays or cancels the menu.
9 Coloured buttons
z • The number 5, N, PROG + and
AUDIO buttons have tactile dots. In Text mode: Accesses the corresponding coloured Fastext menu
Use the tactile dots as references quickly and easily. The Fastext feature can be used only when the
when operating the TV. Fastext broadcast is available.
0 Number buttons
• Selects channels. For channel numbers 10 and above, enter the second
digit quickly (page 30).
• In Text mode: Enters the three digit page number to select the page.
Continued
11 GB
KLV-20S400A
3-876-379-11(1)
wa qa – Favourite list
Displays the Favourite list that you have specified (page 20).
w;
BRAVIA Sync qs PROG +/–/ /
• Selects the next (+) or previous (-) channel.
SYNC MENU THEATRE • In Text mode: Selects the next ( ) or previous ( ) page.
ql qd – Previous channel
AUDIO
qk Returns to the previous channel watched (for more than five seconds).
qf % – Mute
Press to mute the sound. Press again to restore the sound.
z • In standby mode, if you want to turn on the TV without sound, press this
button.
qg 2 +/– – Volume
RETURN TOOLS
Adjusts volume.
qj
qh / – Text
In Text mode: Displays Text broadcast: Text t Text over the TV
picture (mix mode) t No Text (exit the Text service).
~ • Text language displays can be either English, Persian or French depending
on your broadcast signal.
qj RETURN
Returns to the previous screen of any displayed menu.
qk a – TV mode
Exit Text mode, or switches to a TV display when displaying external
input.
qh qa ql – Twin Picture / PIP (page 17)
Displays two pictures simultaneously.
w; / – Info / Text reveal
• Displays information. Press once to display current channel number
qg qs and screen mode. Press again to display clock information. Press third
time to remove the display from the screen.
• In Text mode: Reveals hidden information (e.g. answers to a quiz).
qf qd wa – Wide Mode
Changes the picture size. Press repeatedly to select the desired wide
mode.
For TV, Video, HD/DVD or HDMI (except PC input)

Wide Zoom* Enlarges the centre portion of the picture. The left
and right edges of the picture are stretched to fill
the 16:9 screen.
Normal Displays the 4:3 picture in its original size. Side

bars are shown to fill the 16:9 screen.
Full Stretches the 4:3 picture horizontally, to fill the

16:9 screen.
Zoom* Displays cinemascopic (letter box format)

broadcasts in the correct proportions.
* Parts of the top and bottom of the picture may be cut off.
~ • You cannot select “Normal” for HD signal source pictures.
12 GB
KLV-20S400A
3-876-379-11(1)
For PC Input
Full 1 Stretches the original picture to fill the screen vertically.
Full 2 Stretches the Full 1 picture horizontally to fill the 16:9

screen.
Using the Tools menu

Press TOOLS enables you to access various viewing options and change/make adjustments according to the source
and screen mode. The options displayed vary depending on the input source.
Viewing TV programme Viewing connected equipment
Options Description Options Description
Picture Mode See page 23. Picture Mode (except PC See page 23.
Sound Mode See page 24. input mode)
Intelligent Picture See page 30. Display Mode (in PC input See page 23.
mode only)
MPEG Noise See page 23.
Reduction Sound Mode See page 24.
Speaker See page 27. MPEG Noise Reduction See page 23.
(except PC input and
Add to Favourites You can add the current component input mode)
channel to the favourite list.
Speaker See page 27.
Sleep Timer See page 28.
Twin Picture (except PC See page 17.
Power Saving See page 28. input mode)
PIP (in PC input mode only) See page 17.
Single Picture (in Twin See page 17.
Picture and PIP mode only)
Audio Swap (in PIP mode See page 17.
only)
Auto Adjustment (in PC See page 28.
input mode only)
Horizontal Shift (in PC See page 29.
input mode only)
Sleep Timer (except PC See page 28.
input mode)
Power Saving See page 28.
Device Control [in HDMI Displays the menu screen
input mode (except HDMI to operate the connected
PC input) only] HDMI-compatible
equipment.
13 GB
KLV-20S400A
3-876-379-11(1)
Overview of the TV buttons and indicators

1
2 / – Input select / OK
• Displays the connected equipment list and selects
the input source (page 16).
• In TV menu: Selects the menu or option, and
confirms the setting.
3 2 +/-/ /
• Increases (+) or decreases (-) the volume.
• In TV menu: Moves through the options right ( )
or left ( ).
4 PROG +/-/ /
• In TV menu: Moves through the options up ( ) or
down ( ).
5 1 – Power
Turns the TV on or off.
~ • To disconnect the TV from the AC power
completely, pull the plug from the AC power
outlet.
6 / – Picture Off / Timer indicator
• Lights up in green when the picture is turned off
(page 28).
• Lights up in amber when the timer is set (page 28).
7 1 – Standby indicator
Lights up in red when the TV is in standby mode.
8 " – Power indicator
• Lights up in green when the TV is turned on.
• Flashes while the remote is being operated.
9 – Remote sensor / Light sensor (page 28)
• Receives IR signals from the remote.
• Do not put anything over the sensor, as its function
may be affected.
14 GB
KLV-20S400A
3-876-379-11(1)
Connecting optional equipment

You can connect a wide range of optional equipment to your TV.
For service use only
Audio system
DVD player

PC (HDMI output)
S VHS/Hi8/
DVC
camcorder
Blu-ray disc player
8
Headphones
Digital video camera
PC
Hi-Fi audio
equipment
DVD player with component video output

Video game equipment
DVD player without component video DVD recorder

output
VCR VCR
Continued
15 GB
KLV-20S400A
3-876-379-11(1)
Viewing pictures from the connected equipment

Turn on the connected equipment, then press / to display the connected equipment list.
Press F/f to select the desired input source, then press . (The highlighted item is selected if
2 seconds pass without any operation after pressing F/f.) When the input source is set to “Skip”
in the “Video Labels” under the “AV Set-up” menu (page 26), that input does not appear in the
list.
z • Press / on the top edge of the TV to display the connected equipment list and select the desired input source. You
can also press F/f to select the desired input source. Then wait for 2 seconds to display the selected input source.
Jacks/ Description
Input symbol on screen
A HDMI IN 2 Connect to the HDMI IN 1, 2 or 3 jack if the equipment has an HDMI jack. The digital
I HDMI IN 1 or 3 video and audio signals are input from the equipment. In addition, when you connect
the equipment that is compatible with control for HDMI, communication with the
HDMI 1 or
connected equipment is supported. Refer to page 27 to set-up this communication. If
HDMI 2 or
the equipment has a DVI jack, connect the DVI jack to the HDMI IN 3 jack through a
HDMI 3
DVI - HDMI adaptor interface (not supplied), and connect the equipment’s audio out
jack to the audio in jack in the HDMI IN 3 jack.
~ • The HDMI jacks only support the following video inputs: 480i, 480p, 576i, 576p, 720p
(50/60 Hz), 1080i (50/60 Hz), 1080p (50/60 Hz) and 1080/24p.
• Be sure to use only an HDMI cable that bears the HDMI logo (recommended Sony
HDMI cable).
• When connecting an audio system with HDMI jack, be sure to also connect to the audio
output jacks (refer G in page 15) to listen to the sound from the TV on audio
system.
B 2, and 2 Connect to the video jack 2, and the audio jacks 2. If you connect mono
equipment, connect to the L(MONO) jack 2.
Video 2
Ci Connect to the i jack to listen to sound from the TV on headphones.
D 1 or 1 or 3, Connect to the S video jack 1 or the video jack 1 or 3, and the audio jacks
and 1 or 3 1 or 3. To avoid picture noise, do not connect the camcorder to the video jack 1
and the S video jack 1 at the same time. If you connect mono equipment, connect
Video 1 or
to the L(MONO) jack 1 or 3.
Video 1 or
Video 3
E / Connect to the video output jack to record the image from the TV. Connect to the
audio output jacks to record the sound from the TV on DVD recorder or VCR. To
turn off the sound of the TV speakers, set “Speaker” to “Audio System” (page 27). If
you connect mono equipment, connect to the L jack .
~ • The monitor output jacks cannot support HD/DVD, HDMI and PC signals source
pictures, also digital audio signal for sound.
F / 1 or 2 Connect to the component jacks and the audio jacks / 1 or 2. For better picture
quality, component connection is recommended if your DVD player has a component
HD/DVD 1 or
video output.
HD/DVD 2
G Connect to the audio output jacks to listen to the sound from the TV on Hi-Fi audio
equipment. To turn off the sound of the TV speakers, set “Speaker” to “Audio System”
(page 27).
H PC IN (RGB)/ Connect to the PC IN (RGB) jack and the audio jack . It is recommended to
use a PC cable with ferrite.
PC
16 GB
KLV-20S400A
3-876-379-11(1)
Viewing Twin Picture Viewing PIP (Picture in

You can view two pictures (external input and TV
programme) on the screen simultaneously.
Picture)
Connect the optional equipment (page 15), and make You can view two pictures (PC input and TV
sure that images from the equipment appear on the
screen (page 16). Connect a PC (page 15), and make sure that images
1 Press . from a PC appear on the screen (page 16).
Two pictures are displayed simultaneously.
1 Press .
Left Sub Window

Window Right Window (Location of the
sub window can
Main
be moved by
Window
pressing
F/f/G/g.)
Twin Picture Availability

In Left Window In Right Window
PIP Availability
HD/DVD 1
HD/DVD 2 TV programme In Main Window In Sub Window
HDMI 1 (except PC input mode) PC
HDMI 2 (except PC input mode) HDMI 1 (in PC input mode only) TV programme
HDMI 3 (except PC input mode) HDMI 2 (in PC input mode only)
Video 1 or S Video 1 HDMI 3 (in PC input mode only)
Video 2 No picture
Video 3 2 Press number buttons or PROG +/– to
select the TV channel.
2 Press G/g to select active picture. To return to single picture mode
Press RETURN.
3 Press number buttons or PROG +/– to
select the TV channel. ~ • You cannot display resolutions higher than WXGA
To return to single picture mode (1360 × 768 pixels).
Press or RETURN. • “Power Management” is not available in PIP mode
(page 29).
• The sound will follow TV speaker when audio output
~ • This function is not available for a PC input source. jacks (refer G in page 15) are connected.
• You cannot change the size of the pictures. • In PIP mode, as picture size reduced, this may
• The picture and sound from the monitor output jacks decrease picture smoothness.
/ (refer E in page 15) will follow the left z • You can switch the audible picture by selecting
picture (Video 1/S Video 1/Video 2/Video 3 only). “Audio Swap” from the Tools menu.
However, if audio output jacks (refer G in • You can also use the PIP feature by selecting “PIP”
page 15) are connected, the sound will follow TV from the Tools menu.
speaker.
• In Twin Picture mode, as picture size reduced, this
may decrease picture smoothness.
z • The picture framed in grey is audible. You can switch
the audible picture by pressing G/g.
• You can also use the Twin Picture feature by selecting
“Twin Picture” from the Tools menu.
17 GB
KLV-20S400A
3-876-379-11(1)
Using BRAVIA Sync

(Control for HDMI)
The control for HDMI function enables the TV to
communicate with the connected equipment that is
compatible with the function, using HDMI CEC
(Consumer Electronics Control).
For example, by connecting Sony equipment that is
compatible with control for HDMI (with HDMI
cables), you can control them together.
Be sure to connect the compatible equipment
correctly, and make the necessary settings.

Connect the compatible equipment and the TV with an
HDMI cable. When connecting an audio system, in
addition to the HDMI cable, be sure to also connect to
the audio output jacks (refer G in page 15) to
listen to the sound from the TV on audio system. For
details, see page 15.
To make the control for HDMI settings

The control for HDMI settings must be set on both the
TV side and the connected equipment side. See
“HDMI Set-up” on page 27 for the TV side settings.
See the operating instructions of the connected
equipment for setting details.
Control for HDMI

• Automatically turns the connected equipment off
when you turn the TV off.
• Automatically turns the TV on and switches the
input to the connected equipment when the
equipment starts to play.
• If you turn on a connected audio system while the
TV is on, the sound output switches from the TV
speaker to the audio system.
• Adjusts the volume (2 +/–) and mutes the sound
(%) of a connected audio system.
• You can operate the connected Sony equipment that
has the BRAVIA Sync logo by the TV remote by
pressing:
– N/x/X/m/M to operate the connected
equipment directly.
– SYNC MENU to display the menu of the connected
HDMI CEC equipment which is supported on the
screen.
After displaying the menu, you can operate the menu
screen by using F/f/G/g and .
– TOOLS to display “Device Control”, then select
options from “Menu”, “Options”, and “Content List” to
operate the equipment.
Refer to the instruction manual of the equipment for
available control.
18 GB
KLV-20S400A
3-876-379-11(1)
Using MENU Functions
Navigating through menus

“MENU” allows you to enjoy various convenient
features of this TV. You can easily select channels or
inputs sources and change the settings for your TV.
BRAVIA Sync
1 Press MENU.
SYNC MENU THEATRE
2 Press F/f to select an option, then press
AUDIO
.
To exit the menu, press MENU.
2
RETURN TOOLS
1
1 Favourites
Displays the favourite list (page 20).
• To watch the desired channel, select the
favourite channel number, then press .
• To add the current channel to the favourite list,

select “Add to Favourites”. When the
favourite list is full, select “Edit Favourites”
to remove any channel from your list and try
again (page 20).
2 Programme List
Displays available TV channels.
channel, then press .
• To assign a label to a channel, select “Edit
Programme Labels”, then see page 30.
3 External Inputs
Selects equipment connected to your TV.
• To watch the desired external input, select the
input source, then press .
• To assign a label to an external input, select
“Edit Video Labels”, then see page 26.
• To select the equipment that is compatible
with control for HDMI, select “HDMI Device
Selection”.
4 Settings
Displays the “Settings” menu where most of the
advanced settings and adjustments are performed.
For details about settings, see page 21 to 22.
19 GB
KLV-20S400A
3-876-379-11(1)
Using the Favourite List

The Favourite feature lets you select programmes
from a list of up to 16 favourite channels that you
specify.
1 Press MENU.
2 Press F/f to select “Favourites”, then
press .
3 Perform the desired operation as shown in
the following table or displayed on the
screen.
Favourite List
To Do this
Watch a channel Press F/f to select the channel number, then press .
Turn off the Favourite list Press RETURN to return to the previous screen.
Press MENU or to exit the menu.
Add a current channel to the Favourite Press F/f to select “Add to Favourites”, then press .
list
Remove a channel from the Favourite Press F/f to select “Edit Favourites”, then press .
list The “Favourite Set-up” screen appears. For details, see “Favourite Set-up”
on page 30.
20 GB
KLV-20S400A
3-876-379-11(1)
Settings adjustment
You are able to change the settings of your TV from “Settings” menu.
1 Press MENU. Press F/f to select “Settings”, then press .
2 Press F/f to select a menu icon, then press .
3 Press F/f/G/g to select an option or adjust a setting, then press .
The following is an overview of the items that can be adjusted.
Picture TV Picture menu (page 23)

Picture Mode Vivid “Picture Mode”: “Vivid” t “Standard” t “Cinema” (except PC input mode)
Reset
Backlight Max “Display Mode”: “Video” t “Text” (in PC input mode only)
Picture
Brightness
Max
40
“Reset”
Colour
Hue
60
“Backlight”
Colour Temperature Cool “Picture”
Sharpness 18
Noise Reduction High “Brightness”
MPEG Noise Reduction Low
Advanced Settings “Colour”
“Hue”
“Colour Temperature”: “Cool” t “Neutral” t “Warm 1” t “Warm 2”
Select: Set: Exit: MENU “Sharpness”
“Noise Reduction”: “High” t “Medium” t “Low” t “Off”
“MPEG Noise Reduction”: “High” t “Medium” t “Low” t “Off”
“Advanced Settings”: “Adv. Contrast Enhancer”, “Live Colour”

Sound TV Sound menu (page 24)
Sound Mode Dynamic “Sound Mode”: “Dynamic” t “Standard” t “Clear Voice”
Reset
Treble +10 “Reset”
Bass +10
Balance 0 “Treble”
Intelligent Volume
Volume Offset
Off
0
“Bass”
Surround Off
0
“Balance”
Voice Zoom
Sound Booster “Intelligent Volume”: “On” t “Off”
Dual Sound Mono
“Volume Offset”
“Surround”: “S-FORCE Front Surround” t “Simulated Stereo” t “Off”
“Voice Zoom”
Select: Set: Exit: MENU “Sound Booster”: “High” t “Low” t “Off”
“Dual Sound”
Screen TV Screen menu (page 25)

Wide Mode Wide Zoom “Wide Mode”: “Wide Zoom” t “Normal” t “Full” t “Zoom”
Auto Wide
4:3 Default “Auto Wide”: “On” t “Off”
Horizontal Shift 0
Vertical Shift “4:3 Default”: “Wide Zoom” t “Normal” t “Off”
Vertical Size 0
“Horizontal Shift”
“Vertical Shift”
“Vertical Size”
Select: Set: Exit: MENU
Continued
21 GB
KLV-20S400A
3-876-379-11(1)
Set-up TV Set-up menu (page 26)

Auto Start-up “Auto Start-up”
Language English
Cinema Drive Off “Language”: “English” t “ ” (Chinese) t “ ” (Thai) t “ ”
AV Set-up
HDMI Set-up (Arabic) t “ ” (Persian)
Timer Settings
Power Saving
Light Sensor
Standard Power
Off
“Cinema Drive”: “Auto” t “Off”
Product Information “AV Set-up”: “Video Labels”, “Auto S Video”, “Speaker”, “Audio Out”,
Factory Settings
“Colour System”
“HDMI Set-up”: “Control for HDMI”, “Auto Devices Off”, “Auto TV On”,
“Device List Update”, “HDMI Device List”
“Timer Settings”: “Sleep Timer”, “On Timer”, “Clock Set”
“Power Saving”: “Standard Power” t “Reduced Power” t “Picture Off”
“Light Sensor”: “On” t “Off”
“Product Information”
“Factory Settings”
PC Settings PC PC Settings menu (page 28)

Wide Mode Full 1 “Wide Mode”: “Full 1” t “Full 2”
Reset
Auto Adjustment “Reset”
Phase 0
Pitch 0 “Auto Adjustment”
0
Horizontal Shift
Power Management Off
“Phase”
“Pitch”
“Power Management”: “On” t “Off”
Resolution:
Channel Set-up TV Channel Set-up menu (page 30)

1 Digit Direct Off “1 Digit Direct”: “On” t “Off”
Favourite Set-up
Auto Tuning “Favourite Set-up”
Programme Sorting
Programme Labels
“Auto Tuning”
Programme Block
Intelligent Picture On
“Programme Sorting”
Manual Programme Preset “Programme Labels”
“Programme Block”
“Intelligent Picture”: “On with Indicator”t “On”t “Off”
“Manual Programme Preset”: “Programme”, “TV System”, “VHF Low”/ “VHF
High”/ “UHF”, “Label”, “AFT”, “Audio Filter”,
Select: Set: Exit: MENU “Skip”, “Colour System”, “Signal Booster”,
“Signal Level”
~ • The options you can adjust vary depending on the situation. Unavailable options are greyed out or not displayed.
22 GB
KLV-20S400A
3-876-379-11(1)
Picture menu
Press MENU and select “Settings”. Make sure the “Picture” icon ( ) is selected, then press .
Picture Mode Selects the picture mode except for PC input source.
“Vivid”: For enhanced picture contrast and sharpness.
“Standard”: For standard picture. Recommended for home entertainment.
“Cinema”: For optimum picture quality of film videos.
Display Mode Selects the display mode for PC input source.

“Video”: For video images.
“Text”: For text, charts or tables.
~ • The options displayed vary depending on the input source.
Reset Resets all the “Picture” settings except “Picture Mode” and “Display Mode” to the
factory settings.
Backlight Adjusts the brightness of the backlight.
Picture Increases or decreases picture contrast.
Brightness Brightens or darkens the picture.
Colour Increases or decreases colour intensity.
Hue Increases or decreases the green tones and red tones.

~ • “Hue” can only be adjusted for an NTSC colour system (e.g. U.S.A. video tapes).
• “Hue” is not available for PC input, component and HDMI input source.
Colour Temperature Adjusts the whiteness of the picture.

“Cool”: Gives the white colours a blue tint.
“Neutral”: Gives the white colours a neutral tint.
“Warm 1”/“Warm 2”: Gives the white colours a red tint. “Warm 2” gives a redder
tint than “Warm 1”.
~ • “Warm 1” and “Warm 2” are not available when “Picture Mode” is set to “Vivid”.
Sharpness Sharpens or softens the picture.
Noise Reduction Reduces the picture noise (snowy picture) in a weak broadcast signal.
“High”/“Medium”/“Low”: Modifies the effect of the noise reduction.
“Off”: Turns off the “Noise Reduction” feature.
MPEG Noise Reduction Reduces the picture noise in MPEG-compressed video.

Choose either “High”, “Medium”, “Low” or “Off”.
~ • “MPEG Noise Reduction” is not available for a PC input and component input source.
Advanced Settings Customises the “Picture” function in more detail. When you set “Picture Mode” to
“Standard” or “Cinema”, you can set/change these settings.
“Adv. Contrast Enhancer”: Automatically adjusts “Backlight” and “Picture” to
the most suitable settings judging from the brightness of the screen. This setting is
especially effective for dark images scenes. It will increase the contrast distinction
of the darker picture scenes.
“Live Colour”: Makes colours more vivid.
~ • “Advanced Settings” is not available for a PC input source or when “Picture Mode” is
set to “Vivid”.
23 GB
KLV-20S400A
3-876-379-11(1)
Sound menu
Press MENU and select “Settings”. Press F/f to select the “Sound” icon ( ), then press .
Sound Mode “Dynamic”: Enhances treble and bass. Recommended for home entertainment.
“Standard”: For standard sound.
“Clear Voice”: Makes voice sound clearer.
Reset Resets all the “Sound” settings except “Sound Mode” and “Dual Sound” to the
factory settings.
Treble Adjusts higher-pitched sounds.
Bass Adjusts lower-pitched sounds.
Balance Emphasises left or right speaker balance.
Intelligent Volume Keeps a constant volume level even when volume level gaps occur (e.g. adverts tend
to be louder than programmes).
Volume Offset Adjusts the volume level of the current input relative to other inputs.
Surround “S-FORCE Front Surround”: Available for normal stereo broadcast and 5.1ch
broadcast surround audio, and the audio input from connected equipment.
“Simulated Stereo”: Adds a surround-like effect to mono programmes.
“Off”: Converts and reproduces 5.1ch and other broadcast surround audio as normal
stereo audio (2ch). Reproduces the original audio of other broadcasts as it is.
Voice Zoom Adjusts the clarity of human voices. For example, if the voice of a news announcer
is indistinct, you can turn up this setting to make the voice clearer. Conversely, if you
are watching a sports programme, you can turn down this setting to soften the voice
of the commentator.
Sound Booster Gives sound more impact by compensating for phase effects in speakers.
Choose either “High”, “Low” or “Off”.
~ • “Sound Booster” is available when “Sound Mode” is set to “Standard”.
24 GB
KLV-20S400A
3-876-379-11(1)
Dual Sound Selects the sound from the speaker for a stereo or bilingual broadcast.
The selection varies, depending on the Broadcasting.
Broadcasting Selection
NICAM stereo Stereo (stereo sound)
Mono (regular sound)
NICAM bilingual Main (main sound)

Sub (sub sound)
NICAM monaural Main (main sound)

A2 (German) stereo Stereo (stereo sound)

A2 (German) bilingual Main (main sound)

Sub (sub sound)
~ • If the signal is very weak, the sound becomes monaural automatically.

• If the stereo sound is noisy when receiving a NICAM programme, select “Mono”. The
sound becomes monaural, but the noise is reduced.
• The “Dual Sound” setting is memorized for each programme position.
• You cannot receive a stereo broadcast signal when “Mono” is selected for the
programme position.
• You cannot receive stereo or dual sound when “Low” or “High” is selected in “Audio
Filter” (page 31).
z • NICAM is receivable in following countries/regions. Hong Kong, Singapore, New

Zealand, Malaysia, Thailand, etc.
• A2 (German) is receivable in following countries/regions. Australia, Malaysia,
Thailand, etc.
• If you select other equipment connected to the TV, set “Dual Sound” to “Stereo”,
“Main” or “Sub”. However, when the external equipment connected to the HDMI jack
is selected, this is fixed to “Stereo”, except HDMI IN 3 with DVI analogue sound input.
Screen menu
Press MENU and select “Settings”. Press F/f to select the “Screen” icon ( ), then press .
~ • “Screen” menu is not available when receiving PC signal. When receiving PC signal, you can use “PC Settings” menu to
perform related settings (page 28).
Wide Mode For details about the wide mode, see page 12.
Auto Wide Automatically changes the wide mode according to the input signal from an external
equipment. To keep your setting, select “Off”.
~ • “Auto Wide” is not available when watching TV programmes.
z • Even if “Auto Wide” is set to “On” or “Off”, you can always modify the format of the
screen by pressing repeatedly.
4:3 Default Selects the default screen mode for use with 4:3 broadcasts.
“Wide Zoom”: Displays conventional 4:3 broadcasts with an imitation wide screen
effect.
“Normal”: Displays conventional 4:3 broadcasts in the correct proportions.
“Off”: Keeps the current “Wide Mode” setting when the channel or input is
changed.
~ • “4:3 Default” is available only if “Auto Wide” is set to “On”.
• “4:3 Default” is not available when watching TV programmes or for a HD input signal.
Horizontal Shift Adjusts the horizontal position of the picture.
Continued
25 GB
KLV-20S400A
3-876-379-11(1)
Vertical Shift Adjusts the vertical position of the picture when “Wide Mode” is set to “Wide
Zoom” or “Zoom”.
Vertical Size Adjusts the vertical size of the picture when “Wide Mode” is set to “Wide Zoom” or
“Zoom”.
Set-up menu
Press MENU and select “Settings”. Press F/f to select the “Set-up” icon ( ), then press .
Auto Start-up Starts the initial set-up procedure.

Usually, you do not need to do this operation because it was done when the TV was
first installed (page 6).
However, this option allows you to repeat the process (e.g. to retune the TV after
moving house, or to search for new channels that have been launched by
broadcasters).
Language Selects the language in which the menus are displayed.
Cinema Drive Provides smoother picture movement when playing DVD or VCR images taken on
film, reducing picture blur and graininess.
“Auto”: Provides smoother picture movement than the original film video. Use this
setting for standard use.
“Off”: Turns off the “Cinema Drive” feature.
~ • If the image contains irregular signals or too much noise, “Cinema Drive” will be
automatically turned off even if “Auto” is selected.
• “Cinema Drive” is not available for a PC input source.
AV Set-up Video Labels

Assigns a name to any equipment connected to the side and rear jacks. The name will
be displayed briefly on the screen when the equipment is selected. You can skip input
signals from connected equipment that you do not want displayed on the screen.
1 Press F/f to select the desired input source, then press .
2 Press F/f to select the desired option below, then press .
Equipment labels: Uses one of the preset labels to assign a name to connected
equipment.
“Edit:”: Creates your own label. Follow steps 2 to 4 of “Programme Labels”
(page 30).
“Skip”: Skips an unnecessary input source.
Auto S Video
Selects the input signal from S video jack 1 when / 1 jacks are both
connected.
“On”: Switches automatically between the S video jack and the composite video
jacks depending on the cable connection.
“Off”: Activates the composite video jacks.
26 GB
KLV-20S400A
3-876-379-11(1)
Speaker
Turns on/off the TV’s internal speakers.
“TV Speaker”: The TV speakers are turned on in order to listen to the TV’s sound
through the TV speakers.
“Audio System”: The TV speakers are turned off in order to listen to the TV’s sound
only through your external audio equipment connected to the audio output jacks.
You can also turn on the connected equipment that is compatible with control for
HDMI, after making the appropriate settings of control for HDMI.
~ • All items in “Sound” menu except “Dual Sound” are not available when “Speaker” is
set to “Audio System”.
Audio Out
“Variable”: The audio output from your audio system can be controlled by the TV’s
remote.
“Fixed”: The audio output of the TV is fixed. Use your audio receiver’s volume
control to adjust the volume (and other audio settings) through your audio system.
~ • “Audio Out” is not available for audio system connected to the TV using the HDMI
jacks.
Colour System
Selects the colour system (“Auto”, “PAL”, “SECAM”, “NTSC3.58”, “NTSC4.43”
or “PAL60”) according to the composite video signal from the input source.
HDMI Set-up Allows the TV to communicate with equipment that is compatible with the control
for HDMI function, and connected to the HDMI jacks of the TV. Note that
communication settings must also be made on the connected equipment.
Control for HDMI

Sets whether or not to link the operations of the TV and the connected equipment that
is compatible with control for HDMI. When set to “On”, the following menu items
can be performed.
If the specific Sony equipment that is compatible with control for HDMI is
connected, this setting is applied to the connected equipment automatically when the
“Control for HDMI” is set to “On” using the TV.
Auto Devices Off

When this is set to “On”, the connected equipment that is compatible with control for
HDMI turns off when you turn off the TV.
Auto TV On
When this is set to “On”, the TV turns on when you turn on the connected equipment
that is compatible with control for HDMI.
Device List Update

Creates or updates the “HDMI Device List”. Up to 11 compatible equipment items
can be connected, and up to 5 equipment items can be connected to a single jack. Be
sure to update the “HDMI Device List” when you change the connections or settings.
“Device List Update” is executed on the TV.
HDMI Device List

Displays a list of connected equipment that is compatible with control for HDMI.
~ • You cannot use “Control for HDMI” and “Device List Update” if the TV operations are
linked to the operations of an audio system that is compatible with control for HDMI.
Continued
27 GB
KLV-20S400A
3-876-379-11(1)
Timer Settings Sets the timer to turn on/off the TV.
Sleep Timer
Sets a period of time after which the TV automatically switches itself into standby
mode.
When the “Sleep Timer” is activated, the (Timer) indicator on the TV front panel
lights up in amber.
z • If you turn off the TV and turn it on again, “Sleep Timer” is reset to “Off”.
• A notification message appears on the screen one minute before the TV switches to
standby mode.
On Timer
Sets the timer to turn on the TV from standby mode.
“Day”: Selects the day on which you want to activate the “On Timer”.
“Time”: Sets the time to turn on the TV.
“Duration”: Selects the time period after which the TV automatically switches to
standby mode again.
Clock Set
Allows you to adjust the clock manually.
Power Saving Selects the power saving mode to reduce the power consumption of the TV.
Choose either “Standard Power”, “Reduced Power” or “Picture Off”.
When “Picture Off” is selected, the picture is turned off and the (Picture Off)
indicator on the TV front panel lights up in green. The sound remains unchanged.
Light Sensor “On”: Automatically optimises the picture settings according to the ambient light in
the room.
“Off”: Turns off the “Light Sensor” feature.
~ • Be sure not to put anything over the sensor, as its function may be affected.
Product Information Displays your TV’s product information.
Factory Settings Resets all settings to factory settings other than “Programme Block”, “Favourites”
settings, and the programme preset data. After completing this process, the initial
set-up screen is displayed the next time you turn on the TV. Completing auto tuning
in initial set-up will reset these settings. To keep them, select “Cancel” in the auto
tuning confirmation dialog.
~ • Be sure not to turn the TV off during this period (it takes about 30 seconds) or press any
buttons.
PC Settings menu
Press MENU and select “Settings”. Press F/f to select the “PC Settings” icon ( ), then press .
Wide Mode Selects a screen mode for displaying input from your PC, see page 13.
“Full 1”: Enlarges the picture to fill the display area, keeping its original horizontal-
to-vertical aspect ratio.
“Full 2”: Enlarges the picture to fill the display area.
Reset Resets all the “PC Settings” except “Wide Mode” and “Power Management” to the
factory settings.
Auto Adjustment Automatically adjusts the display position and phase of the picture when the TV
receives an input signal from the connected PC.
z • “Auto Adjustment” may not work well with certain input signals. In such cases,
manually adjust “Phase” and “Horizontal Shift”.
28 GB
KLV-20S400A
3-876-379-11(1)
Phase Adjusts the phase when the screen flickers.
Pitch Adjusts the pitch when the picture has unwanted vertical stripes.
Power Management Switches the TV to standby mode if no signal is received for 30 seconds.
PC Input Signal Reference Chart for supported signals and “Resolution:” value displayed
Horizontal Vertical
Signals Horizontal (Pixel) Vertical (Line) frequency frequency Standard
(kHz) (Hz)
VGA 640 480 31.5 60 VGA
640 480 37.5 75 VESA
720 400 31.5 70 VGA-T
SVGA 800 600 37.9 60 VESA Guidelines
800 600 46.9 75 VESA
XGA 1024 768 48.4 60 VESA Guidelines
1024 768 56.5 70 VESA
1024 768 60 75 VESA
WXGA 1280 768 47.4 60 VESA
1280 768 47.8 60 VESA
1360 768 47.7 60 VESA
~ • This TV’s PC input does not support Sync on Green or Composite Sync.

• This TV’s PC input does not support interlaced signals.
• If input signal is not shown in above chart, then this signal may not be displayed properly or cannot be displayed according
to your settings.
• When connecting a personal computer to HDMI IN 1, 2 or 3 jack, your TV can only display the signals (boldfaced) in the
above chart with a 60 Hz vertical frequency.
z • For the best picture quality, it is recommended to use the signals (boldfaced) in the above chart with a 60 Hz vertical
frequency from a personal computer. In plug and play, signals with a 60 Hz vertical frequency will be selected
automatically.
29 GB
KLV-20S400A
3-876-379-11(1)
Channel Set-up menu
Press MENU and select “Settings”. Press F/f to select the “Channel Set-up” icon ( ), then press .
1 Digit Direct When “1 Digit Direct” is set to “On”, you can select a channel using one preset
number button (0 - 9) on the remote.
~ • When “1 Digit Direct” is set to “On”, you cannot select channel numbers 10 and above
entering two digits using the remote.
Favourite Set-up Allows you to set your favourite channels by assigning the desired channel numbers.
1 Press F/f to select your favourite channel number, then press .
2 Press F/f to select your desired channel, then press .
To reset the Favourite channels
Select “_ _”, then press .
Repeat the procedure above to set other favourite channels.
Auto Tuning Tunes in all the available channels.

This option allows you to retune the TV after moving house, or to search for new
channels that have been launched by broadcasters.
Programme Sorting Changes the order in which the channels are stored on the TV.
1 Press F/f to select the channel you want to move to a new position, then
press .
2 Press F/f to select the new position for your channel, then press .
Programme Labels Assigns a channel name of your choice up to five letters or numbers. The name will
be displayed briefly on the screen when the channel is selected.
1 Press F/f to select the channel you want to name, then press .
2 Press F/f to select the desired letter or number (“_” for a blank space),
then press g.
If you input a wrong character
Press G/g to select the wrong character. Then, press F/f to select the correct
character.
To delete all the characters
Select “Reset”, then press .
3 Repeat the procedure in step 2 until the name is completed.
4 Select “OK”, then press .
Programme Block Blocks an individual channel from being watched.

1 Press F/f to select the channel you want to block, then press .
2 Press F/f to select “Block”, then press .
To watch the channel, select “Allow”.
Intelligent Picture “On with Indicator”: Automatically reduces the picture noise. The signal level bar
is displayed when the channel is changed or the display is changed from an input
screen to a TV programme.
“On”: Automatically reduces the picture noise.
“Off”: Turns off the “Intelligent Picture” feature.
30 GB
KLV-20S400A
3-876-379-11(1)
Manual Programme Before selecting “Label”/“AFT”/“Audio Filter”/“Skip”/“Colour System”/“Signal

Booster”, press PROG +/- to select the programme number with the channel. You
Preset cannot select a programme number that is set to “Skip” (page 31).
Programme/TV System/VHF or UHF
Presets programme channels manually.
1 Select “Programme”, then press .
2 Press F/f to select the programme number you want to manually tune
(if tuning a VCR, select channel 00), then press RETURN.
3 Press F/f to select “TV System”, then press .
4 Press F/f to select your TV broadcast systems, then press .
5 Press F/f to go to the frequency range indication (“VHF Low”, “VHF
High” or “UHF”), then press .
6 Tune the channels as follows:
Press G/g to search for the next available channel. When a channel has been found,
the search will stop. To continue searching, press G/g.
Repeat the procedure above to preset other channels manually.
Label
Assigns a name of your choice, up to five letters or numbers, to the selected channel.
This name will be displayed briefly on the screen when the channel is selected.
To input characters:
then press g.

character.
2 Repeat the procedure in step 1 until the name is completed, then press .
AFT
Allows you to fine-tune the selected programme number manually if you feel that a
slight tuning adjustment will improve the picture quality.
You can adjust the fine tuning over a range of -15 to +15. When “On” is selected, the
fine tuning is performed automatically.
Audio Filter
Improves the sound for individual channels in the case of distortion in mono
broadcasts. Sometimes a non-standard broadcast signal can cause sound distortion or
intermittent sound muting when watching mono programmes.
If you do not experience any sound distortion, we recommend that you leave this
option set to the factory setting “Off”.
~ • You cannot receive stereo or dual sound when “Low” or “High” is selected.
Skip
Skips unused channels when you press PROG +/- to select channels. (You can still
select a skipped channel using the number buttons.)
Colour System
or “PAL60”) according to the channel.
Signal Booster (Intelligent Signal Booster)
Improves the picture quality if the TV signal is too strong or weak.
Press F/f to select either “Off” if the signal is too strong (picture distorted; picture
with lines; signal interference) or “Auto” if the signal is weak (snowy picture), then
press .
Signal Level
Displays the signal level for programme currently being watched.
red amber green

(weak) (average) (good)
31 GB
KLV-20S400A
3-876-379-11(1)
Specifications
Model name KLV-20S400A
System
Panel System LCD (Liquid Crystal Display) Panel
TV System B/G, I, D/K, M
Colour System PAL, PAL60, SECAM, NTSC4.43, NTSC3.58
Channel Coverage B/G: VHF: E2 to E12/ UHF: E21 to E69/ CATV: S01 to S03, S1 to S41
VHF: 0 to 12, 5A, 9A/ UHF: 28 to 69/ CATV: S01 to S03, S1 to S44 (Australia only)
VHF: 1 to 11/ UHF: 21 to 69/ CATV: S01 to S03, S1 to S41 (New Zealand only)
I: UHF: B21 to B69/ CATV: S01 to S03, S1 to S41
D/K: VHF: C1 to C12, R1 to R12/ UHF: C13 to C57, R21 to R60/ CATV: S01 to S03, S1 to S41,
Z1 to Z39
M: VHF: A2 to A13/ UHF: A14 to A79/ CATV: A-8 to A-2, A to W+4, W+6 to W+84
Sound Output 5W+5W
Input/Output jacks
Antenna 75 ohm external terminal
1 S video input (4-pin mini DIN)
1, 2, 3 Video input (phono jack)
1, 2, 3 Audio input (phono jacks): 500 mVrms, Impedance: 47 kilohms
1, 2 Supported formats: 1080p (50/60 Hz), 1080i (50/60 Hz), 720p (50/60 Hz), 576p, 576i, 480p, 480i
Y: 1 Vp-p, 75 ohms, 0.3V sync negative/PB/CB: 0.7 Vp-p, 75 ohms/PR/CR: 0.7 Vp-p, 75 ohms
1, 2 Audio input (phono jacks): 500 mVrms, Impedance: 47 kilohms
Video output (phono jack)
Audio output (phono jacks)
HDMI IN 1, 2, 3 Video: 1080/24p, 1080p (50/60 Hz), 1080i (50/60 Hz), 720p (50/60 Hz), 576p, 576i, 480p, 480i
Audio: Two channel linear PCM
32, 44.1 and 48 kHz, 16, 20 and 24 bits
Analogue audio input (minijack): 500 mVrms, Impedance: 47 kilohms (HDMI IN 3 only)
PC IN (RGB) PC Input (D-sub 15-pin) (see page 29)
G: 0.7 Vp-p, 75 ohms, non Sync on Green/B: 0.7 Vp-p, 75 ohms/
R: 0.7 Vp-p, 75 ohms/HD: 1-5 Vp-p/VD: 1-5 Vp-p
PC IN PC audio input (minijack)
i Headphones jack
Power and others
Power Requirements 110–240 V AC, 50/60 Hz
Screen Size (inch) 20
Display Resolution 1,366 pixels (horizontal) × 768 lines (vertical)
Power Consumption Indicated on the rear of the TV.
Dimensions with stand (mm) 529 × 396 × 174
(w × h × d)* without stand (mm) 529 × 393 × 99
Mass* with stand (kg) 9
without stand (kg) 8
* Dimensions and mass are approximate values.

Design and specifications are subject to change without notice.
32 GB
KLV-20S400A
3-876-379-11(1)
Troubleshooting
If you find any problem while viewing your TV, you can either check the Troubleshooting guide below or
use the “Factory Settings” function (page 28). If the problem persists, contact your Sony dealer.
Check whether the 1 (standby) indicator is flashing in red.
When it is flashing
The self-diagnosis function is activated.
1 Count how many 1 (standby) indicator flashes between each two second break.
For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.
2 Press 1 on the top edge of the TV to turn it off, disconnect the AC power cord, and inform your dealer
or Sony service centre of how the indicator flashes (number of flashes).
When it is not flashing

1 Check the items listed below.
2 If the problem still persists, have your TV serviced by qualified service personnel.
Problem Cause/Remedy
No Picture
No picture (screen is dark) and • Check the antenna/cable connection.

no sound • Connect the TV to the AC power outlet, and press 1 on the top edge of the TV.
• If the 1 (standby) indicator lights up in red, press "/1.
No picture or no menu • Press / to display the connected equipment list, then select the desired
information from equipment input.
connected to the video input • Check the connection between the optional equipment and the TV.
jack
Poor Picture
Only snow and noise appear • Check if the antenna is broken or bent.
on the screen • Check if the antenna has reached the end of its serviceable life (three to five years in
normal use, one to two years at the seaside).
Distorted picture (dotted lines • Keep the TV away from electrical noise sources such as cars, motorcycles, hair-
or stripes) dryers or optional equipment.
• When installing optional equipment, leave some space between the optional
equipment and the TV.
• Check the antenna/cable connection.
• Keep the antenna cable away from other connecting cables.
• Broadcast signals are too strong. Set the “Signal Booster” to “Off” (page 31) or turn
off or disconnect the booster if it is in use.
Picture or sound noise when • Select “Manual Programme Preset” in the “Channel Set-up” menu and adjust
viewing a TV channel “AFT” (Automatic Fine Tuning) to obtain better picture reception (page 31).
• Select “Noise Reduction” in the “Picture” menu to reduce the noise in the picture
(page 23).
Continued
33 GB
KLV-20S400A
3-876-379-11(1)
Good picture, but noisy sound • The TV system setting is inappropriate.
• If the sound of all the channels are noisy, perform “Auto Tuning” in the “Channel
Set-up” menu to preset the channel again (page 30).
• If the sound of some channels is noisy, select the channel, then perform “Manual
Programme Preset” in the “Channel Set-up” menu, and select the appropriate TV
system (“TV System”) (page 31).
Some tiny black points and/or • The picture of a display unit is composed of pixels. Tiny black points and/or bright
bright points appear on the points (pixels) on the screen do not indicate a malfunction.
screen
No colour on programmes • Select “Reset” in the “Picture” menu to return to the factory settings (page 23).
No colour or irregular colour • Check the connection of the Y, PB/CB, PR/CR jacks of / 1 or 2.
when viewing a signal from the • Make sure that the Y, PB/CB, PR/CR jacks of / 1 or 2 are firmly seated in their
Y, PB/CB, PR/CR jacks of / respective jacks.
1 or 2
Picture flashes initially when • This is probably caused by the authentication process between HDMI equipment
changing to HDMI mode or and the TV. It does not indicate a malfunction.
switching on the TV with HDMI
mode
Sound
No sound, but good picture • Press 2 +/– or % (Mute).

• Check if the “Speaker” is set to “TV Speaker” from the “AV Set-up” menu in “Set-
up” menu (page 27).
Stereo broadcast sound • The antenna connection is loose or the antenna cable is damaged. Check the cable
switches on and off, or is and connection on the TV, VCR, and on the wall (page 5).
distorted; the sound switches • Adjust the antenna direction for the minimum interference. Contact a Sony dealer
between stereo and monaural for advice.
frequently • Signal transmission is low. Try using a booster. Otherwise, use the fine tuning
(“AFT”) function (page 31).
General
The TV turns off automatically • Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On
(the TV enters standby mode) Timer” (page 28).
The TV turns on automatically • Check if the “On Timer” is activated (page 28).
Some input sources cannot be • Select “Video Labels” in the “AV Set-up” menu and cancel “Skip” of the input
selected source (page 26).
The remote does not function • Replace the batteries.
The “Store Display Mode: On” • Select “Factory Settings” in the “Set-up” menu (page 28).
message appears on the
screen
The wide screen mode • During a transition between two programmes, the TV detects the optimum wide
changes spontaneously when screen mode. During this period, an irregular wide screen mode may appear.
“Auto Wide” is “On” • The wide mode is switched automatically according to the revised signal with a
Wide ID signal.
• The “Auto Wide” feature stops working temporarily when you press , and
resumes after a while. To fix in the manually selected wide screen mode, set “Auto
Wide” to “Off” in the “Screen” menu (page 25).
34 GB
KLV-20S400A
3-876-379-11(1)
Text display is incomplete or • Your area may not be able to receive Text. Text is displayed only in the area that is
garbled covered by Text services.
• The antenna connection is loose or the antenna cable is damaged. Check the cable
and connection on the TV, VCR, and on the wall (page 5).
• Adjust the antenna direction. Contact a Sony dealer for advice.
• Signal transmission is too low. Try using a booster.
• Using the fine tuning (“AFT”) function may improve the picture (page 31).
Cannot play shooting games • Some shooting games which involve pointing a light beam at the TV screen with an
electronic gun or rifle cannot be used with your TV. For details, see the instruction
manual supplied with the video game software.
The TV cabinet creaks • Changes in room temperature sometimes make the TV cabinet expand or contract,
causing a noise. This does not indicate a malfunction.
Static discharge is felt when • This is the same static discharge that is felt when touching metal door handles or
touching the TV cabinet car doors especially when the air is dry, for example in winter. This does not
indicate a malfunction.
Weak signal (signal level • Check the antenna/cable connection.

indicator displayed in red) • Set the “Signal Booster” to “Auto” (page 31) or try using an external booster.
Sound does not match • Adjust the sound delay settings from the connected equipment to minimize the time
pictures on the screen when gap between the audio and video output.
audio is output directly from
the amplifier system
35 GB
KLV-20S400A
3-876-379-11(1)
Customer support
(1)
Printed in Malaysia
KLV-20S400A
3-876-379-11(1)
010COV.book Page 1 Monday, May 5, 2008 12:08 PM
LCD Colour TV
KLV-20S400A
4-106-538-11(1)
KLV-20S400A
4-106-538-11(1)

Corporation.
2 GB
KLV-20S400A
4-106-538-11(1)
Table of Contents
19

Set-up menu............................................ 26
PC Settings menu.................................... 28

Precautions ............................................... 10
indicators ................................................. 14
15

equipment ................................................. 16
Viewing PIP (Picture in Picture) ................ 17
Control for HDMI ......................................18
3 GB
KLV-20S400A
4-106-538-11(1)
Start-up Guide

carrying handle
Carrying handle (1) and screws (4) Guidance


AC adaptor (2) (except Thailand)
Inserting batteries into Soft cloth
the remote
carrying handle.
Screw for the

carrying handle

room.
~ • When transporting the TV

1: Attaching the set, hold the carrying
handle as shown.
carrying handle
Attach the carrying handle (supplied) for If not using carrying handle, hold
the top of the TV and the stand
transportation onto the TV. securely.
Prepare a screwdriver suitable for the
carrying handle.
1 Place the TV on a level surface such as the Do not hold the

floor with the display panel facing down. bottom bar as a
handle.
2 Place the carrying handle on the rear of the
TV.
TV.
4 GB
KLV-20S400A
4-106-538-11(1)
Start-up Guide
Antenna cable
(not supplied)
8
8

Antenna cable
with a strong cord.
S video
cable
(not
supplied)
Audio/Video
VCR
5 GB
KLV-20S400A
4-106-538-11(1)

set-up
, 1

SYNC MENU THEATRE
power cord
3, 4, 5, 6, 9,
RETURN TOOLS 10, 11
8

(110-240 V AC, 50/60 Hz).
6 GB
KLV-20S400A
4-106-538-11(1)
Start-up Guide

then press .

automatically.

Africa and Oceania.
HDMI devices?

then press to exit.

antenna connection
stopped.
7 GB
KLV-20S400A
4-106-538-11(1)

on the TV.
angle of the TV
below.
Left view
Front
8 GB
KLV-20S400A
4-106-538-11(1)

Installation/Set-up
Installation
other brands.
Ventilation Notes
10 cm
Location:
Continued
9 GB
KLV-20S400A
4-106-538-11(1)
Broken pieces:
malfunction.
cabinet material.
its table stand.
Optional Equipment
10 GB
KLV-20S400A
4-106-538-11(1)

BRAVIA Sync
SYNC MENU THEATRE
AUDIO
control for HDMI.
Freeze
Current programme
window can be moved
(page 16).
7 TOOLS (page 13)
8 MENU
9 Coloured buttons
0 Number buttons
Continued
11 GB
KLV-20S400A
4-106-538-11(1)
w;
AUDIO
qf % – Mute
button.
RETURN TOOLS
Adjusts volume.
qj
qh / – Text
qj RETURN
qk a – TV mode
input.
mode.

the 16:9 screen.


16:9 screen.

12 GB
KLV-20S400A
4-106-538-11(1)
For PC Input

screen.

mode only)
only)
input mode only)
input mode only)
input mode)
equipment.
13 GB
KLV-20S400A
4-106-538-11(1)

1
3 2 +/-/ /
or left ( ).
4 PROG +/-/ /
down ( ).
5 1 – Power
outlet.
(page 28).
may be affected.
14 GB
KLV-20S400A
4-106-538-11(1)

Audio system
DVD player

PC (HDMI output)
S VHS/Hi8/
DVC
camcorder
Blu-ray disc player
8
Headphones
PC
Hi-Fi audio
equipment


output
VCR VCR
Continued
15 GB
KLV-20S400A
4-106-538-11(1)

list.
Jacks/ Description
HDMI 1 or
HDMI 2 or
HDMI 3
(50/60 Hz), 1080i (50/60 Hz), 1080p (50/60 Hz) and 1080/24p.
HDMI cable).
system.
Video 2
Video 1 or
Video 1 or
Video 3
HD/DVD 1 or
video output.
HD/DVD 2
(page 27).
PC
16 GB
KLV-20S400A
4-106-538-11(1)

Picture)
1 Press .
Left Sub Window

sub window can
Main
be moved by
Window
pressing
F/f/G/g.)

PIP Availability
HD/DVD 1
Video 2 No picture
Press RETURN.
(page 29).
speaker.
17 GB
KLV-20S400A
4-106-538-11(1)
Using BRAVIA Sync

(Control for HDMI)


Control for HDMI

pressing:
equipment directly.
screen.
available control.
18 GB
KLV-20S400A
4-106-538-11(1)

BRAVIA Sync
1 Press MENU.
SYNC MENU THEATRE
AUDIO
.
2
RETURN TOOLS
1
1 Favourites

again (page 20).
2 Programme List
3 External Inputs
Selection”.
4 Settings
19 GB
KLV-20S400A
4-106-538-11(1)

specify.
1 Press MENU.
press .
screen.
Favourite List
To Do this
list
on page 30.
20 GB
KLV-20S400A
4-106-538-11(1)
Settings adjustment

Reset
Picture
Brightness
Max
40
“Reset”
Colour
Hue
60
“Backlight”
Sharpness 18
“Hue”

Reset
Bass +10
Intelligent Volume
Volume Offset
Off
0
“Bass”
Surround Off
0
“Balance”
Voice Zoom
Dual Sound Mono
“Volume Offset”
“Voice Zoom”
“Dual Sound”

Auto Wide
Horizontal Shift 0
Vertical Size 0
“Vertical Size”
Continued
21 GB
KLV-20S400A
4-106-538-11(1)

Language English
AV Set-up
Timer Settings
Power Saving
Light Sensor
Standard Power
Off
Factory Settings
“Colour System”

Reset
Phase 0
0
Horizontal Shift
“Phase”
“Pitch”
Resolution:

Favourite Set-up
Programme Sorting
Programme Labels
“Auto Tuning”
Programme Block
“Signal Level”
22 GB
KLV-20S400A
4-106-538-11(1)
Picture menu

factory settings.



set to “Vivid”.
23 GB
KLV-20S400A
4-106-538-11(1)
Sound menu
factory settings.
of the commentator.
24 GB
KLV-20S400A
4-106-538-11(1)

Sub (sub sound)



Sub (sub sound)

programme position.

Thailand, etc.
Screen menu
effect.
changed.
Continued
25 GB
KLV-20S400A
4-106-538-11(1)
“Zoom”.
Set-up menu

broadcasters).

equipment.
(page 30).
Auto S Video
connected.
26 GB
KLV-20S400A
4-106-538-11(1)
Speaker
Audio Out
remote.
jacks.
Colour System
Control for HDMI

can be performed.
Auto Devices Off

Auto TV On
Device List Update

HDMI Device List

Continued
27 GB
KLV-20S400A
4-106-538-11(1)
Sleep Timer
mode.
lights up in amber.
standby mode.
On Timer
standby mode again.
Clock Set
the room.
buttons.
PC Settings menu
factory settings.
28 GB
KLV-20S400A
4-106-538-11(1)
Horizontal Vertical
(kHz) (Hz)
VGA 640 480 31.5 60 VGA
640 480 37.5 75 VESA
720 400 31.5 70 VGA-T
800 600 46.9 75 VESA
1024 768 56.5 70 VESA
1024 768 60 75 VESA
WXGA 1280 768 47.4 60 VESA
1280 768 47.8 60 VESA
1360 768 47.7 60 VESA

to your settings.
automatically.
29 GB
KLV-20S400A
4-106-538-11(1)
Channel Set-up menu

press .
then press g.
character.

30 GB
KLV-20S400A
4-106-538-11(1)

Label
then press g.

character.
AFT
Audio Filter
Skip
Colour System
press .
Signal Level
red amber green

31 GB
KLV-20S400A
4-106-538-11(1)
Specifications
System
Z1 to Z39
Sound Output 5W+5W
Input/Output jacks
32, 44.1 and 48 kHz, 16, 20 and 24 bits
i Headphones jack
Power and others

32 GB
KLV-20S400A
4-106-538-11(1)
Troubleshooting
When it is flashing

No Picture

jack
Poor Picture
(page 23).
Continued
33 GB
KLV-20S400A
4-106-538-11(1)
screen
1 or 2
mode
Sound

General
screen
Wide ID signal.
34 GB
KLV-20S400A
4-106-538-11(1)

35 GB
KLV-20S400A
4-106-538-11(1)
Customer support
(1)
Printed in Thailand
KLV-20S400A
4-106-538-11(1)
010COV.book Page 1 Friday, May 9, 2008 9:13 AM
LCD Colour TV
GB
KLV-20S400A
4-111-618-11(1)
KLV-20S400A
4-111-618-11(1)

Corporation.
2 GB
KLV-20S400A
4-111-618-11(1)
Table of Contents
19

Set-up menu............................................ 26
PC Settings menu.................................... 28

Precautions ............................................... 10
indicators ................................................. 14
15

equipment ................................................. 16
Viewing PIP (Picture in Picture) ................ 17 GB

Control for HDMI ......................................18
3 GB
KLV-20S400A
4-111-618-11(1)
Start-up Guide

carrying handle
Carrying handle (1) and screws (4) Guidance

Inserting batteries into

the remote Soft cloth

carrying handle.
Screw for the

carrying handle

room.
1: Attaching the ~ • When transporting the TV

set, hold the carrying
carrying handle handle as shown.
Attach the carrying handle (supplied) for

transportation onto the TV. If not using carrying handle, hold
Prepare a screwdriver suitable for the the top of the TV and the stand
securely.
carrying handle.
1 Place the TV on a level surface such as the

floor with the display panel facing down.
Do not hold the
2 Place the carrying handle on the rear of the bottom bar as a
handle.
TV.
TV.
4 GB
KLV-20S400A
4-111-618-11(1)
Start-up Guide
Antenna cable
(not supplied)
8
8

Antenna cable
with a strong cord.
S video
cable
(not
supplied)
Audio/Video
VCR
5 GB
KLV-20S400A
4-111-618-11(1)

set-up
, 1

SYNC MENU THEATRE
power cord
3, 4, 5, 6, 9,
RETURN TOOLS 10, 11
8

(110-240 V AC, 50/60 Hz).
6 GB
KLV-20S400A
4-111-618-11(1)
Start-up Guide

then press .

automatically.

Africa and Oceania.
HDMI devices?

then press to exit.

antenna connection
stopped.
7 GB
KLV-20S400A
4-111-618-11(1)

on the TV.
angle of the TV
below.
Left view
Front
8 GB
KLV-20S400A
4-111-618-11(1)

Installation/Set-up
Installation
other brands.
Ventilation Notes
10 cm
Location:
Continued
9 GB
KLV-20S400A
4-111-618-11(1)
Broken pieces:
malfunction.
cabinet material.
its table stand.
Optional Equipment
10 GB
KLV-20S400A
4-111-618-11(1)

BRAVIA Sync
SYNC MENU THEATRE
AUDIO
control for HDMI.
Freeze
Current programme
window can be moved
(page 16).
7 TOOLS (page 13)
8 MENU
9 Coloured buttons
0 Number buttons
Continued
11 GB
KLV-20S400A
4-111-618-11(1)
w;
AUDIO
qf % – Mute
button.
RETURN TOOLS
Adjusts volume.
qj
qh / – Text
qj RETURN
qk a – TV mode
input.
mode.

the 16:9 screen.


16:9 screen.

12 GB
KLV-20S400A
4-111-618-11(1)
For PC Input

screen.

mode only)
only)
input mode only)
input mode only)
input mode)
equipment.
13 GB
KLV-20S400A
4-111-618-11(1)

1
3 2 +/-/ /
or left ( ).
4 PROG +/-/ /
down ( ).
5 1 – Power
outlet.
(page 28).
may be affected.
14 GB
KLV-20S400A
4-111-618-11(1)

Audio system
DVD player

PC (HDMI output)
S VHS/Hi8/
DVC
camcorder
Blu-ray disc player
8
Headphones
PC
Hi-Fi audio
equipment


output
VCR VCR
Continued
15 GB
KLV-20S400A
4-111-618-11(1)

list.
Jacks/ Description
HDMI 1 or
HDMI 2 or
HDMI 3
(50/60 Hz), 1080i (50/60 Hz), 1080p (50/60 Hz) and 1080/24p.
HDMI cable).
system.
Video 2
Video 1 or
Video 1 or
Video 3
HD/DVD 1 or
video output.
HD/DVD 2
(page 27).
PC
16 GB
KLV-20S400A
4-111-618-11(1)

Picture)
1 Press .
Left Sub Window

sub window can
Main
be moved by
Window
pressing
F/f/G/g.)

PIP Availability
HD/DVD 1
Video 2 No picture
Press RETURN.
(page 29).
speaker.
17 GB
KLV-20S400A
4-111-618-11(1)
Using BRAVIA Sync

(Control for HDMI)


Control for HDMI

pressing:
equipment directly.
screen.
available control.
18 GB
KLV-20S400A
4-111-618-11(1)

BRAVIA Sync
1 Press MENU.
SYNC MENU THEATRE
AUDIO
.
2
RETURN TOOLS
1
1 Favourites

again (page 20).
2 Programme List
3 External Inputs
Selection”.
4 Settings
19 GB
KLV-20S400A
4-111-618-11(1)

specify.
1 Press MENU.
press .
screen.
Favourite List
To Do this
list
on page 30.
20 GB
KLV-20S400A
4-111-618-11(1)
Settings adjustment

Reset
Picture
Brightness
Max
40
“Reset”
Colour
Hue
60
“Backlight”
Sharpness 18
“Hue”

Reset
Bass +10
Intelligent Volume
Volume Offset
Off
0
“Bass”
Surround Off
0
“Balance”
Voice Zoom
Dual Sound Mono
“Volume Offset”
“Voice Zoom”
“Dual Sound”

Auto Wide
Horizontal Shift 0
Vertical Size 0
“Vertical Size”
Continued
21 GB
KLV-20S400A
4-111-618-11(1)

Language English
AV Set-up
Timer Settings
Power Saving
Light Sensor
Standard Power
Off
Factory Settings
“Colour System”

Reset
Phase 0
0
Horizontal Shift
“Phase”
“Pitch”
Resolution:

Favourite Set-up
Programme Sorting
Programme Labels
“Auto Tuning”
Programme Block
“Signal Level”
22 GB
KLV-20S400A
4-111-618-11(1)
Picture menu

factory settings.



set to “Vivid”.
23 GB
KLV-20S400A
4-111-618-11(1)
Sound menu
factory settings.
of the commentator.
24 GB
KLV-20S400A
4-111-618-11(1)

Sub (sub sound)



Sub (sub sound)

programme position.

Thailand, etc.
Screen menu
effect.
changed.
Continued
25 GB
KLV-20S400A
4-111-618-11(1)
“Zoom”.
Set-up menu

broadcasters).

equipment.
(page 30).
Auto S Video
connected.
26 GB
KLV-20S400A
4-111-618-11(1)
Speaker
Audio Out
remote.
jacks.
Colour System
Control for HDMI

can be performed.
Auto Devices Off

Auto TV On
Device List Update

HDMI Device List

Continued
27 GB
KLV-20S400A
4-111-618-11(1)
Sleep Timer
mode.
lights up in amber.
standby mode.
On Timer
standby mode again.
Clock Set
the room.
buttons.
PC Settings menu
factory settings.
28 GB
KLV-20S400A
4-111-618-11(1)
Horizontal Vertical
(kHz) (Hz)
VGA 640 480 31.5 60 VGA
640 480 37.5 75 VESA
720 400 31.5 70 VGA-T
800 600 46.9 75 VESA
1024 768 56.5 70 VESA
1024 768 60 75 VESA
WXGA 1280 768 47.4 60 VESA
1280 768 47.8 60 VESA
1360 768 47.7 60 VESA

to your settings.
automatically.
29 GB
KLV-20S400A
4-111-618-11(1)
Channel Set-up menu

press .
then press g.
character.

30 GB
KLV-20S400A
4-111-618-11(1)

Label
then press g.

character.
AFT
Audio Filter
Skip
Colour System
press .
Signal Level
red amber green

31 GB
KLV-20S400A
4-111-618-11(1)
Specifications
System
Z1 to Z39
Sound Output 5W+5W
Input/Output jacks
32, 44.1 and 48 kHz, 16, 20 and 24 bits
i Headphones jack
Power and others

32 GB
KLV-20S400A
4-111-618-11(1)
Troubleshooting
When it is flashing

No Picture

jack
Poor Picture
(page 23).
Continued
33 GB
KLV-20S400A
4-111-618-11(1)
screen
1 or 2
mode
Sound

General
screen
Wide ID signal.
34 GB
KLV-20S400A
4-111-618-11(1)

35 GB
KLV-20S400A
4-111-618-11(1)
Customer support
Printed in Vietnam
KLV-20S400A
4-111-618-11(1)

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REVISION HISTORY EG1L (GA) CHASSIS

MODEL PART NO. : 9-872-998-01

NO. SUFFIX DATE SUPP / CORR DESCRIPTION

1 -01 2008/6 __ 1st Issue

KLV-20S400A RM-GA011/W EA, ME, Vietnam

KLV-20S400A/B RM-GA011/W EA, E, New Zealand

KLV-20S400A/G RM-GA011/W EA, ME, Thailand

KLV-20S400A/L RM-GA011/W EA, ME, Thailand

KLV-20S400A/P RM-GA011/W EA, ME, Thailand

Section Title Page Section Title Page

1. SAFETY NOTES 5. SERVICE ADJUSTMENTS

2. SELF DIAGNOSTIC FUNCTION 6. DIAGRAMS

3. DISASSEMBLY 7. EXPLODED VIEWS

1-2. Safety Check-Out

1) Check the area of your repair for unsoldered or poorly

1-5. Lead Free Information

Figure 3: LF logo on circuit board

The servicing of these boards requires special precautions. It

Part number Diameter Remarks

Due to high melting point of Lead Free Solder, the soldering

For more information on the use of Lead Free Solder,

2.0 sec 2.0 sec

PICTURE OFF/ STANDBY POWER REMOTE/LIGHT SENSOR

2-2. LED Display Specification

POWER Green: One LED Green lights at power ON.

STANDBY Red: One LED Red lights during standby.

Green/Amber Green lights during Picture

2-3. LED Display Control

STANDBY OFF Red lights Microcomputer is

2-5. Standby LED Error Display

Blinking times Error Countermeasure

2 DC_DET (12V Main Voltage) Replace either/both z BG1 board

3 DC_ALERT 1 Replace BG1 board.

4 DC_ALERT 2 Replace BG1 board.

5 DC_ALERT 3 Replace BG1 board.

6 BACKLIGHT/ Replace BG1 board.

7 INTERNAL TEMP Replace GP(26",32")/Power Unit(G2D)(37") board

8 AUDIO ERROR Replace either/both z BG1 board

9 Not used for GA —

10 Not used for GA —

11 NVM ERROR Replace either/both z BG1 board

12 IIC ERROR Replace BG1 board.

13 BALANCER ERROR Replace BG1 board.

Note: Each of the above blinking repeats every 2 seconds.

3-3. GD Board and Bracket Removal 3-4. Inverter Board Removal

1 Four screws 1 Six screws

3 One connector 5 Three

4 Bezel (20) assy

4-1. Wire Dressing Overview 4-2. Wire Dressing Overview

Make sure LVDS connector fully NG

Connector assy 14P+20P

Wire from panel Wire from panel

4-7. Dress Connector Assy 14P+20P with

Connector assy 14P+20P

Use edge of UL tape Use edge of UL tape

4-8. 1) Dress Connector Assy 14P+20P at GD bracket's hook(6X).

Sheet Core C LVDS Cable LVDS cable's clamp

4-11. 1) Screw Connector Assy 1P on BG1 & Bottom Bracket.

AAC Cord holder AAC Power Cord

On screen Channel 5 Volume (-) POWER Figure 4