What is SAP?

Meaning of SAP ERP Software

By : Scott Livingston Updated December 16, 2023

What is SAP?
SAP stands for Systems Applications and
Products in Data Processing. SAP, by definition,
is also the name of the ERP (Enterprise
Resource Planning) software as well as the
name of the company. SAP Software is a
European multinational, founded in 1972 by
Wellenreuther, Hopp, Hector, Plattner, and
Tschira. They develop software solutions for
managing business operations and customer
relationships.

SAP system consists of a number of fully integrated modules, which covers virtually every
aspect of business management. SAP is #1 in the ERP market. As of 2010, SAP has more
than 140,000 installations worldwide, over 25 industry-specific business solutions and
more than 75,000 customers in 120 countries. Other Competitive products of SAP
Software in the market are Oracle, Microsoft Dynamics, etc.

Table of Content:

What is SAP ERP? Why is it Required?

The following video will explain the need for an ERP software like SAP in an enterprise
 What is SAP? Why do we need ERP? Beginner Tutorial

Click here if the video is not accessible

The very fundamental question for any beginners is why Enterprise Resource Planning
also called ERP, is required? To answer this, let’s examine this typical business scenario.

Suppose a client approaches a sales team asking for a particular product. The sales team
contacts the inventory department to check the availability of the product. To their
surprise, the sales team found out that the product is out of stock. So next time this
doesn’t happen, they have to introduce an SAP ERP tool.
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Before we actually see in detail, what ERP is and how ERP can help in your business
process, we will understand how different departments are involved in the whole
business process, right from the ordering of the raw material – to manufacturing goods –
to delivering final products to the customer.

Here is the whole process that is followed by any business unit.

1. Client contacts the sales team to check the availability of the product
2. Sales team approaches the Inventory department to check for the availability of the
product
3. In case the product is out of stock, the sales team approaches the Production
Planning Department to manufacture the product
4. The production planning team checks with inventory department for availability of
raw material
5. If the raw material is not available with inventory, the Production Planning team
buys the raw material from the Vendors
6. Then Production Planning forwards the raw materials to the Shop Floor Execution
for actual production
7. Once ready, the Shop Floor Team sends the goods to the Sales Team
8. Sales Team who in turn deliver it to the client
 9. The sales team updates the finance with revenue generated by the sale of the
product. Production planning team update the finance with payments to be made to
different vendors for raw materials.
10. All departments approach the HR for any Human Resource related issue.

That is a typical business process for any manufacturing company. Some key inferences
one could derive from the scenario would be.

It has many departments or business units

These departments or business units continuously communicate and exchange data
with each other
The success of any organization lies in effective communication, and data exchange,
within these departments, as well as associated third party such as vendors,
outsourcers, and customers.

Based on the manner in which communication and data exchanged is managed.

Enterprise systems can be broadly classified as

1) Decentralized System

2) Centralized System which is also called as ERP

Decentralized System
Let’s look at Decentralized system first, in a company with Decentralized System of Data
Management. There are two major problems –

Data is maintained locally at the individual departments

Departments do not have access to information or data from other
departments
To identify issues arising due to decentralized Enterprise management system lets look at
the same business process again. The customer approaches the sales team for a product,
but this time around, he needs the product, on an urgent basis.

Since it is a decentralized process, the Sales Team do not have any real-time information
access to the productavailability. So they approach the Inventory department to check the
availability of the product. This process takes time, and the customer chooses another vendor
leading to loss of revenue and customer dissatisfaction.

Now, suppose the product is out of stock, and the Sales Team approaches the Production
Planning team to manufacture the product for future use. Production Planning Team
checks the availability of the raw materials required.

In a decentralized system, raw material information is stored separately by Production

Planning as well as the Inventory Department. Thus, data maintenance cost (in this case, Raw
Material) goes up.
The raw material information is available in two different departments Inventory as well
as Production Planning. When sales team check a particular raw material required to
manufacture the product, it shows the raw material is available as per the inventory, but
as per the database of the production planning team, the raw material is out of stock.

So, they go ahead and buy the raw material. Thus, material, as well as inventory cost,
goes up.

Once the raw material is available, the shop floor department suddenly realizes they are
short of workers. They approach the HR, who in turn hire temporary employees at higher
than market rates. Thus LABOR Cost Increases.

The production planning department fails to update the finance department on the
materials they have purchased. The finance department defaults the payment deadline
set by the vendor causing the company loss of its reputation and even inviting a possible
legal action.

These are just a few of many problems with decentralized systems.

Some Major problems with the decentralized system are –

Numerous disparate information systems created individually over time which are
difficult to maintain
Integrating the data is time and money consuming
 Inconsistencies and duplication of data
Lack of timely information leads to customer dissatisfaction, loss of revenue and
reputation
High Inventory, material, and human resource cost.

These are some major drawbacks for which we need a solution. Well, the Solution lies in
Centralized Systems i.e., ERP.

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Centralized System
In a company, with a Centralized System of Information and Data Management.

1) Data is maintained at a central location and is shared with various Departments

2) Departments have access to information or data from other Departments

Let’s look at the same business process again to understand how a Centralized Enterprise
System helps to overcome problems posed by a Decentralized Enterprise System.

In this case, all departments update a Central Information System.

 When Customer approaches the sales team to buy a product on an urgent basis. The
Sales Team has real-time information access to the products in inventory which is
updated by the Inventory Department in the Centralized System
Sales Team respond to customer request on time, leading to Increased Revenue and
Customer Delight.
In case, manufacturing is required the Sales Team update the Centralized Database,
so that all the department remain informed about the product status.
Production Planning Department is auto updated by the Centralized Database for
requirements. Production Planning Team checks the availability of the raw materials
required via the Central Database, which is updated by the Inventory Department.
Thus, Data Duplication is avoided, and accurate data is made available. The Shop
Floor Team update their Man Power Status regularly in the Central Database, which
can be accessed by the HR department.
In case of shortage of workforce, HR team starts the recruitment process with
considerable lead time to hire a suitable candidate at market price. Thus labor cost
goes down.
While vendors can directly submit their invoices to the Central Enterprise System,
which can be accessed by the finance department. Thus, payments are made on
time, and possible legal actions are avoided
SAP software is a type of Centralized System. SAP Systems are the most popularly
used in ERP software.

Key benefits of the Centralized System

It eliminates the duplication, discontinuity, and redundancy in data
Provides information across departments in real time.
SAP Company provides control over various business processes
Increases productivity, better inventory management, promotes quality, reduced
material cost, effective human resources management, reduced overheads boosts
profits
Better customer interaction and increased throughput. It also improves customer
service
Hence, a centralized enterprise management system is required.
SAP Software is a centralized enterprise management system, also known as
Enterprise Resource Planning.
The abbreviation of SAP is Systems Applications and Products in Data Processing.

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