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    Erin Shields Spring 2024 Resume

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    Erin Shields Spring 2024 Resume

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    erin shields spring 2024 resume

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    78 views1 page

    Erin Shields Spring 2024 Resume

    Uploaded by

    api-746630041

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    © All Rights Reserved
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    Erin Shields

    Eshield1@umbc.edu | www.linkedin.com/in/erin-sh | Baltimore-Washington Area


    EDUCATION
    University of Maryland, Baltimore County Expected May 2025
    Baltimore, MD GPA: 3.58
    B.S. in Information Systems Honors: Dean’s List & President’s List 2023

    SKILLS
    Languages: Java
    Software: Processing, IntelliJ, Microsoft Excel, Google Sheets
    Networking: Cisco Switches, Routers, Cisco Wireless APs, Fiber, VoIP, Cisco CUCM, Cisco Unity, Wireshark, TCP/IP,
    LibreNMS, VLANs, SolarWinds, UPSs, Intermapper, Cisco DNA Center, Palo Alto Firewalls
    Soft Skills: Active Listening, Communication, Empathy, Collaboration

    WORK EXPERIENCE
    Textron Systems May 2023-August 2023
    IT Business Partner Intern Hunt Valley, MD
    • Established positive relationships with stakeholders
    • Contributed to business success by improving current business practices
    • Consolidated 300 alerts related to the physical network
    UMBC Division of IT June 2022-Present
    Student Network Technician Baltimore, MD
    • Made progress on the migration of 2000 ROLM phones to VoIP telephones
    • Assisted in the maintenance and development of switches and routers in an
    enterprise system
    • Trained new employees on VoIP telephones and switch configurations
    • Delivered network ticketing support to resolve issues for users

    PROJECTS
    Network Lab Buildout – Internship Project
    • Configured firewalls and VLANs with IP addresses and DHCP scopes
    • Consoled into Layer 2 and Layer 3 switches
    • Guided others through using Cisco CLI
    Comprehensive Network Guide – Internship Project
    • Documented fundamental concepts for new employees to reference
    • Ensured an easy knowledge transfer to benefit the overall business
    Computational Thinking and Design — Semester Project
    • Efficiently used classes and objects to create an interactive college simulator
    • Delegated project tasks to efficiently manage time

    RELEVANT ORGANIZATIONS
    K-12 Ambassadors September 2022-May 2024
    Co-Lead
    • Aided in the development of engaging activities that deepen interest in STEM
    for K-12 girls and other underrepresented groups
    Center for Women in Technology (CWIT) Student Council September 2023-May 2024
    Secretary
    • Collaborated with council members to develop engaging events for the CWIT
    community

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