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Number one, look at the picture marked number one in your test book.

A he's walking along the shore.

B he's swimming in the sea.

C he's holding a fishing pole.

D he's getting into a boat.

Number two look at the picture marked number two in your test book.

A a woman standing on a busy street.

B a woman's wiping a car window with a cloth.

A woman's carrying a jacket over her arm.

A woman's parking a vehicle.

Go on to the next page.

Number three, look at the picture marked number three in your test.

A a truck has stopped at a traffic light.

B a man is loading boxes onto a cart.

C a man is kneeling on the grass.

D some boxes are stacked on the ground

number four look at the picture marked number four in your test.

A one of the women is writing on a notepad.

B one of the women is looking at some files

c the women are sitting at their desks

d the women are facing each other.

Number five, look at the picture marked number five in your test.

A cars are parked in a garage.

B plants are arranged on tables

C there are umbrellas blocking a road.

D there are chairs set up in front of a building.


Number six, look at the picture marked number six in your test book.

A some travelers are seated in a waiting area.

B some workers are setting up partitions

c one of the women is handing out tickets.

D one of the men is approaching a counter.

Questions 32 through 34 refer to the following conversation.

M-Cn: Hi, Ms. Larson. Thanks for agreeing to review the budget report that I
prepared. I wanted to make sure that I did it correctly since it's my first time.

W-Am: Yes, Jason, It looked very good overall. The only thing I'll need you to do
is to add more details to the expenditures list. We like to have every office
supply itemized.

M-Cn: Oh, OK, sure. I'll work on getting those details this afternoon. It would be
helpful to see how it was done in the past. Is there an example of a report that I
can look at?

W-Am: You should talk to Emiko-she can give you a copy of last month's report.
Câu 50: What is the main topic of the conversation?

A new supervisor

A budget report

An office floor plan

A project deadline

Câu 51: What does the man request?

Additional office supplies

Extra team members

A different office

A sample document

Câu 52: What does the woman suggest the man do?

Speak with a colleague

Organize some files


Revise a manual

E-mail a memoQuestions 35 through 37 refer to the following conversation.

M-Au: Ms. Batra, how does the stage look to you? Is the piano in the right place?

W-Am: The stage arrangement is fine. But can we make sure that there'll be
enough background lighting? I want all the members of my band to be visible.

M-Au: Of course. But I'd rather do it when the rest of your band is here so I can
be sure the lighting is right.

W-Am: OK. I'm meeting them for lunch and then we're coming back here to
rehearse together this afternoon. We'll see you then
Câu 53: Who most likely is the woman?

A journalist

A musician

A theater director

A costume designer

Câu 54: What does the woman ask about?

A performance date

A guest list

Some seating assignments

Some lighting

Câu 55: What does the man say he would prefer to do?

Complete a task at a later time

Ask for a meal to be delivered

Speak with a manager

Conduct some background research

Questions 38 through 40 refer to the following conversation.

W-Br: Hi, Bob, I received your e-mail about the software training at two P.M. this
Friday. But I have to meet with the marketing director of J. Alderman and Sons
at that time.

M-Au: Oh, I'm sorry; I completely forgot that you had a client meeting. How long
do you think it'll take?
W-Br: Probably thirty to forty-five minutes. I have to review a contract with him.
Is there any way that you could start the training later in the day?

M-Au: Unfortunately, the rest of the team isn't free after three P.M ., but if it's OK
with you, I can just e-mail you the training documents to look over on your own.
Contact me next week if you have any questions.
Câu 56: What is the problem?

There is a scheduling conflict

There are no projectors available

A contract is incorrect

A deadline has been missed

Câu 57: What does the woman inquire about?

Comparing competitors' prices

Purchasing new software

Postponing a training session

Arranging a teleconference

Câu 58: What does the man say he will do?

Send some materials

Find some supplies

Speak with a supervisor

Contact a client

Questions 41 through 43 refer to the following conversation with three speakers.

W-Br: OK, Mr. Patel. Did the doctor want you to make another appointment?

M-Cn: Yes, but I'll have to check my work calendar.

W-Br: You can now make appointments on our Web site if you have an account.
Just log on and view available times online.

M-Cn: Great. How do I sign up for an account?

W-Br: Colin handles all registrations. Colin, can you help Mr. Patel set up a
patient account on our Web site?

M-Au: Certainly. If you have a smartphone, we can do it now. Or 431 can give you
a handout with instructions to set up your account later.
M-Cn: I'll set it up later.

M-Au: OK. Here's the handout. Please call with any questions.
Câu 59: Where most likely are the speakers?

At a medical office

At a bank

At an electronics store

At a library

Câu 60: According to the woman, why should Mr. Patel open an account?

To view a presentation

To make an appointment

To receive a free gift

To leave some feedback

Câu 61: What does Colin give to Mr. Patel?

An application

A receipt

A registration card

A set of instructions

Go on to the next page.

Questions 44 through 46 refer to the following conversation

M-Cn: Mina, I was thinking about our travel plans for the industry conference
we're going to in Boston. It's only two weeks away.

W-Am: Well, the three of us are all taking the same flight, so maybe we could
ride together from the office to the airport. But, we'll be gone for several days, so
the cost of parking would really add up.

M-Cn: True. You know, I think it's twenty dollars to take a taxi.

W-Am: That's a possibility. Let's ask Martin what he thinks.


Câu 62: What does the man say will take place in two weeks?

An awards ceremony
A staff retreat

A grand opening celebration

A professional conference

Câu 63: What does the woman say she is concerned about?

An inconvenient location

A missed deadline

A parking fee

A canceled flight

Câu 64: Why does the man say, "it's twenty dollars to take a taxi" ?

To make a suggestion

To express surprise

To complain about a price

To correct a mistakeQuestions 47 through 49 refer to the following conversation

W-Br: Sam, Mr. Kim just called about his order. He wants us to double the
number of uniforms we're making for his hotel staff.

M-Au: That's great news! Has the deadline changed also?

W-Br: Actually, he still wants the order to be finished by the first of May.

M-Au: Hmm... that's a problem. There's no way we can make so many uniforms
that quickly.

W-Br: How about we hire some part-time tailors to help with this extra work?

M-Au: Good idea. Can you get a list of names for me?
Câu 65: Where do the speakers most likely work?

At a local hotel

At an employment agency

At a clothing manufacturer

At a laundry service

Câu 66: What problem does the man mention?

A machine is broken
A deadline is not realistic

An item is poorly made

A supplier went out of business

Câu 67: How will the speakers solve the problem?

By hiring additiona l staff

By purchasing more material

By updating some machinery

By negotiating with a businessQuestions 50 through 52 refer to the following conversation.

M-Cn: Hello, Ma'am. Thanks for shopping at Fresh made Supermarket. Do you
have one of our loyalty cards?

W-Am: Yes, but I forgot to bring it today.

M-Cn: Unfortunately, I can't look up your phone number because our computer
system isn't working, so I can't give you a discount today.

W-Am: OK. I understand. Oh, and I took this bottle of soy sauce from the shelf,
but I don't want to buy it now.

M-Cn: That's fine, I know where it belongs. Now, will you be paying with cash or
credit?
Câu 68: What has the woman forgotten to bring?

A receipt for an item

A loyalty card

Some coupons

Some shopping bags

Câu 69: What problem does the man mention?

A manager is not available

A product is out of stock

A computer system is not working

An advertised price is incorrect

Câu 70: What does the man imply when he says, "I know where it belongs"?

He can tell the woman where to find an item


He will return an item to the correct location

A supervisor is not available

An item has been put on the wrong shelQuestions 53 through 55 refer to the following conversation

hello Mister Tanaka, welcome to Bike Solutions Consulting. When I heard that a representative from the
Burville City Council wanted to meet, I was very excited. Well, we know your company helps Citi set up
their bike share programs and Burrville wants to set one up too. That's great news. What are your goals
for your program? We want to encourage our residents to exercise as well as to reduce car traffic. But it's
going to be a challenge convincing people to participate. We'll handle that when cities partner with us.
Part of the service we provide is an advertising campaign. We'll produce television and radio commercials
that will encourage community members to use the bikes.

Number 53, Who most likely is the man?


A professional athlete
A store manager
A city official
A television producer
Câu 33: What are the speakers discussing?
A health and fitness show
A workplace volunteer event
A road-repair initiative
A bicycle-sharing program
Câu 34: What does the woman say is part of the service her company provides?
Wellness screening
Local advertising
Product samples
Event tickets

Questions 56 through 58 refer to the following conversation with three speakers.

W-Am: Thanks for stopping by, Vincent and Sanjay. The board of directors
decided to purchase new security cameras, so someone from Menovar
Technologies is coming tomorrow to deliver and install them.

M-Cn: It'll be good to have the latest equipment.

W-Am I agree. So Vincent, I'll need some of your Maintenance Department staff
to help with the installation.

M-Cn: No problem. I'll send two people over to assist.

W-Am: Thanks.
M-Au: Will there be a training session for my security personnel to use the new
camera system?

W-Am: Yes, Sanjay-Menovar Technologies suggested next Monday for the


training. Is that OK for your team?

M-Au: Sure. How about ten o'clock?

W-Am: I'll e-mail Menovar right away to see if that works for them.
Câu 35: What is the woman announcing?

A design has been approved

Some employees will be promoted

Some equipment will be installed

A security inspection will take place soon

Câu 36: What is being arranged for next week?

A board meeting

A training session

A company luncheon

A job interview

Câu 37: What does the woman say she will do?

Confirm a time

Test some software

Visit a facility

Review a proposal

Questions 59 through 61 refer to the following conversation.

W-Br: Thank you for agreeing to meet me for this interview. The readers of Auto
World Magazine are eager to hear about your company's plans for a new car
manufacturing plant.

M-Au: Yes, we'll be opening a facility in Indonesia soon. We currently have two
plants in this country, so we're looking forward to expanding our production
capabilities overseas.

W-Br: I see. And when will the first cars be built in that factory?

M-Au: That's a good question. Right now we're planning on December.


Câu 38: Who most likely is the woman?

A journalist

A mechanic

An engineer

A plant supervisor

Câu 39: What is the main topic of the conversation?

New car designs

The opening of a factory

An increase in costs

Safety ratings

Câu 40: According to the man, what will happen in December?

Discounted trips will be available

An advertising campaign will start

An article will be published

Production will begin at a facility

Questions 62 64 refer to the following conversation and product list.

W-Br: Hi Raymond. It's Marta Dunmore. I'm calling about the wood options we
discussed for my new kitchen floor.

M-Cn: Great! What did you decide?

W-Br: Well, I thought about choosing the dark pine. But then I took the samples
you gave me into the kitchen and looked at them carefully. I decided the pattern
on the oak will look best.

M-Cn: Oak is a great choice. It's harder than pine, so it's a good value. And the
light color of the ash and maple don't really match your kitchen.

W-Br: OK, great. When can you start the installation?

M-Cn: I'll have to check my calendar when I get back to the office. Can I give you
a call later?

Câu 41: How did the woman reach her decision?


She did some Internet research

She asked a friend for a recommendation

She examined some samples

She compared prices

Câu 42: Look at the graphic. Which product did the woman choose?

OAK: Gỗ sồi

W32

W51

W76

W94

Câu 43: Why does the man need to call back later?

He is unsure about some inventory

He is about to attend a meeting

He needs to check his work schedule

He wants to consult a coworkerGo on to the next page.

Questions 65 through 67 refer to the following conversation and sign.

M-Au: I think the restaurant's going to get some nice publicity by being in the
community festival this weekend. It'll be a great way to get customers
interested in our food.

W-Am: It's definitely good advertising. Aren't you working the first day of the
festival?

M-Au: Yeah-but if the event gets rained out and is held at a later date, I won't be
able to work it because I'll be on holiday. Luckily, the weather this weekend
should be warm and sunny, so I plan to be at the festival's opening day. How
about you?

W-Am: I'm not scheduled to work for the restaurant, but I'll be there helping a
friend. She has a small jewelry shop and needs a hand with her booth.
Câu 44: Who most likely are the speakers?

Community organizers

Weather reporters
Jewelry designers

Restaurant staff

Câu 45: Look at the graphic. When will the man work at the festival?

warm and sunny,

On November 5

On November 6

On November 12

On November 13

Câu 46: What does the woman say she will do?

Hang up some posters

Assist a friend

Prepare some food

Write a review

Questions 68 through 70 refer to the following conversation and floor plan.

M-Cn: Welcome to the Natural History Museum. Can I help you?

W-Br: Hi I'm trying to find the special Fossils exhibit I saw advertised on TV. Can
you tell me how to get to it?

M-Cn: Sure. We're here in the Main Hall. That's the Bird Hall over there. The
fossils are just in the next room, on the other side of Bird Hall. It's a large well-lit
space that we often use for special exhibits. That's where you want to go.

W-Br: Thanks. Oh-and is my ticket good for special exhibits?

M-Cn: Yes. Everything is included with regular admission at our museum.


Câu 47: Why does the woman talk to the man?

To purchase a ticket

To sign up for a tour

To rent some equipment

To inquire about an exhibit

Câu 48: Look at the graphic. Where does the man tell the woman to go?
Hóa thạch ở ngay phòng bên cạnh, phía bên kia của Bird Hall.

To the Mammal Hall

To the Bird Hall

To the Main Hall

To the Cafeteria

Câu 49: What does the man say about the woman's ticket?

It can be purchased in advance

It includes admission to special events

It is issued only to museum members

It is nonrefundable

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