Remote Access 2020

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NYGH Work from Home Tools

Tools Required Devices and/or Required Action


Services

Office 365  Home computer/laptop  None


 Email  Internet connection  Access via www.office.com
 MS Teams
 Web MS Office
applications (Excel,
Word, PowerPoint)
 OneDrive

RDP  Designated NYGH  Complete Remote access


 Access to NYGH computer request form
computer  Home computer/laptop  Sign Terms of use
 ERIC  Internet connection agreement
 Shared and Home  Configure home computer to
Drives allow RDP remote desktop
connection

Citrix Connection  Home computer/laptop  Complete Remote access


 Access to Cerner and  Internet connection request form
other clinical  Sign Terms of use
applications agreement
 No designated NYGH  Require manager approval
computer

AVAYA Equimox  Available only for staff  Drop by IS Walk-in Helpdesk


 Make and receive with AVAYA VoIP phone to install the application
phone calls to your and NYGH issued laptop
desk phone directly
from your laptop
Application for Work from Home Tool

Name: Date:

Email: Contact Number:

Job Title: Department:

Do you have a designated NYGH PC?

No

Yes, Computer Name/IP:

Staff please have your Manager complete below. Physicians please provide your CPSO: __________

Access required Powerchart

Cerner Scheduling

Physician Access

Pharmacist Applications

Share/Home Drives

Kronos

Infinium

Other: ________________________________

________________________________________

Manager Name: Manager Signature


TERMS OF USE AGREEMENT FOR REMOTE ACCESS

I acknowledge that I have received and read the Remote Access training documentation and
understand my responsibilities in using this software. I acknowledge that I have read and
understand the North York General Hospital’s policies and procedures on privacy and data
protection.

I understand that:

 I can use the remote access software from my home (or office) computer or
personal computing device; I cannot use it from an internet kiosk or any public
personal computer or computing device.

 I must keep my passwords confidential and secure. I will not share my username
and/or password with anyone, nor will I attempt to use those of others.

 Remote access comes with legal responsibilities and I understand that I am


accountable for all work done under my username.

 If I have reason to believe that my access codes or devices have been


compromised or stolen, I will immediately contact the on-call Technical
support staff at North York General Hospital (# available through
Communications).

I agree that I will not access, use, copy, modify disclose or dispose of any confidential,
personal or personal health information that I learn of or possess because of my affiliation
with North York General Hospital, unless it is necessary for me to do so in order to
perform my job responsibilities. I also understand that under no circumstances may
confidential, personal or personal health information be communicated either within or
outside of North York General Hospital, except to other persons who are authorized by
North York General Hospital to receive such information.

To comply with hospital security guidelines, any account that is not accessed for a period
of 90 days will be deactivated. The account can be reactivated by calling the North York
General Hospital Helpdesk.

I understand that failure to uphold these responsibilities may result in the termination of
my employment or affiliation with North York General Hospital and may also result in
legal action being taken against me by North York General Hospital and others.

Signature:

Date:

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