Information and Creative Technology (20560_E05) Edexcel and BTEC Qualifications
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Question Answer Number Mark 3(b) Award one mark for any of the following:
prevents unauthorised access/hacking
(must imply unauthorised/unwanted/ without permission – not just ‘people’) filters/monitors information stops/blocks anything considered harmful controls what data can and cannot pass through the system.
Accept any other relevant
phrasing/wording. (1)
Question Answer Mark
Number 4(a) Router (1)
20560E05 2016 Question Answer Mark Number 4(b) Connects to a web server (1)
Question Answer Mark
Number 5 Path name Domain name (2)
Question Answer Mark
Number 6 TCP HTTP (2)
Question Answer Mark
Number 7(a) Award one mark for any of the following, up to a maximum of two marks.
Collaborative working/ more than one person
can work on the file. Automatic back up/save. Users can access files if they have internet access. All users will have the same version of the file. Online software can be free Saves storage space on your device Not device dependent.
Accept any other relevant
phrasing/wording. (2)
Question Answer Number Mark 7(b) Award one mark for any of the following, up to a maximum of two marks.
Each document is only accessible to certain
people Confidential files have restricted access. Only certain people should be able to (2)
20560E05 2016 edit/amend/delete documents. It will help to maintain the integrity of the data. Maintain version control.
Accept any other relevant
phrasing/wording.
Question Answer Mark
Number 8 Mouse (1)
Question Answer Mark
Number 9 Award one mark for identification and one additional mark for appropriate expansion.
Ensure workers are on track/task/ doing the
right thing (1) so they are not wasting the company’s resources/time (1).
Telephone calls to customers can be listened
to/recorded (1) so that the quality of customer service can be assessed/any criminal activity can be detected / sharing data inappropriately (1).
Emails can be read (1) so that employers can
determine whether email is being used appropriately/quality of customer service can be assessed/any criminal activity / sharing data inappropriately (1).
To make sure emails/computer systems are
used properly (1) to prevent computer viruses entering the system (1).
To make sure the internet is used properly
(1) so employees are not accessing inappropriate materials (1).
To ensure costs are appropriate and money is
not wasted (1) due to loss of production/time taken to download information (1).
Accept any other relevant
phrasing/wording. (2)
20560E05 2016 Question Answer Mark Number 10 Relationship Table (2)
Question Answer Mark
Number 11 Phishing Identity theft (2)
Question Answer Mark
Number 12 Award one mark for identification and one additional mark for appropriate expansion.
Type of back up (1) full back up/incremental/
differential (1).
Full back up (1) all data backed up every time
the system runs (1).
Incremental (1) only the data that has been
created or changed since the last back up (1).
Differential (1) only the data that has
changed since the previous full back up (1).
Amount of data (to be backed up) (1) so that
the school can decide the suitable medium/device for back up, e.g. magnetic tape (1).
Location of back up (1) on-site, offsite, cloud
(1).
Security of back up (1) so that unauthorised
access is prevented/ online may be more vulnerable (1).
Scheduling of back up (1) time of day so the
back up is not running while students are using the computers (1). (4)
20560E05 2016 Frequency of back up (1) as they may wish to back up student and system data at different intervals (1).
Accept any other relevant
phrasing/wording.
Question Answer Mark
Number 13(a) Can transfer large files quickly (1)
Question Answer Mark
Number 13(b) Specialist software is required (1)
Question Answer Mark
Number 14 Award one mark for identification and one additional mark for appropriate expansion, up to a maximum of four marks.
High data transfer rate (1) so large files/web
pages are uploaded/downloaded more quickly (1).
Smoother experience (1) so that more
applications can be run at one time (1).
More users/devices can be online at the same
time (1) without affecting connectivity (1).
Accept any other relevant
phrasing/wording. (4)
20560E05 2016 Question Answer Mark Number 15 Award one mark for identification and one additional mark for appropriate expansion.
More information can be stored (1) so
the additional information can be used to improve planning/stock control (1).
RFID chips have more uses (1) so can
be read on multiple devices from a distance, e.g. security sensors and toll booth scanners (1).
RFID chips are more robust (1) which
makes them more reliable than barcodes (1).
RFID chips lead to greater efficiency in
many warehouse tasks (1) because RFID can identify/scan multiple items at once (1).
RFID scanning has a greater first time
pass accuracy (1) which reduces the number of errors that are generated (1).
Accept any other relevant
phrasing/wording. (4)
Question Answer Mark
Number 16(a) Award one mark for identification and one additional mark for appropriate expansion.
SMTP transmits messages to the recipients'
email server (1) for later retrieval/store and forward system (1).
SMTP provides codes that identify the
different sections of the (outgoing) message (1) for the receiving email server to understand (1).
Accept any other relevant
phrasing/wording. (2)
20560E05 2016 Question Answer Number Mark 16(b) Award one mark for identification and one additional mark for appropriate expansion.
POP3 messages can only be accessed on one
device (1) as POP3 stores/downloads messages onto the user’s computer (1).
IMAP stores messages on the server (1)
which allows the user to access messages on multiple devices/synchronises (1). Accept any other relevant phrasing/wording. (2)
Question Answer Mark
Number 17 Award one mark for identification and one additional mark for appropriate expansion.
Generic responses for server side scripting,
browser independent (1) because all processing is done on the web server (1)
More efficient (1) complex code does not
have to be run on the user’s computer (1).
Speed of user’s computer not of concern (1)
because all processing is done on the web server (1).
Related to submitting an online form -
Users can’t bypass validation (1) which means all data sent is checked on the server (1).
Complete form submitted (1) without
interruptions (1).
Accept any other relevant
phrasing/wording. (2)
20560E05 2016 Question Indicative Content Mark Number 18 Benefits Costs: VoIP broadband phone providers charge a much lower fee for long distance calls than traditional phone services. VoIP broadband phone service provides a virtual phone number that can be a number with an area code different from where you reside, so that other restaurants will only be charged for local calls when they call Tom’s virtual number. Cost and time implications of travelling long distances mean it is very expensive and the time taken means that no work can be done, so less efficient. Cost of appropriate software and hardware.
Features: VoIP service is usually bundled with features (such as caller ID with name, call waiting, conference calls, call forwarding). Some VoIP providers (Skype) provide free PC to PC calls using their software, which would mean that Tom could see the managers with the advantages of face-to-face meetings/use of audio, video. Can send attachments through VoIP Meetings can be recorded for future reference/playback
Convenience: Online meetings can be more convenient to set up than organising a venue etc. Mobility and portability. Tom can use the VoIP service anywhere with a broadband/internet connection and not just from the office. All he needs is a laptop and a headset or a VoIP phone adaptor. VoIP means that more than one employee can be in conference call. More ‘user friendly’ than email as it is more personal than writing everything (8)
20560E05 2016 in an email.
Drawbacks: Call quality can be affected by the quality of the broadband connection. All hardware and software need to be running properly or the quality of the meeting could be poor. Security issues with VoIP are identity and service theft, viruses and malware, denial of service, spamming, call tampering and phishing attacks. Need access to appropriate software and hardware. Lack of personal interaction. There can be a time delay using VoIP
Any other appropriate response is
acceptable Level/Band Descriptor Marks 0 No rewardable material. 0 1 A few points identified, or one point described in some detail. The answer is likely to be in the form of a list. Only one viewpoint considered (positive or negative). Points made will be superficial/generic and not applied/directly linked to the situation in the question. 1-3 marks 2 Some points identified, or a few points described. Consideration of more than one viewpoint (positive and negative) but there will be more emphasis on one of them. The answer is unbalanced. Most points made will be relevant to the situation in the question, but the link will not always be clear. 4-6 marks 3 Range of points described, or a few points explained in depth. All sides of the case are considered and the answer is well balanced, giving weight to both viewpoints (positive and negative). The majority of points made will be relevant and there will be a clear link to the situation in the question. 7-8 marks
