Tô Ngọc Nữ: - Work Experiences

TÔ NGỌC NỮ
A D M I N I S T R AT O R
 07/09/2001  tongocnu.2001@gmail.com  0329981756

 213M, Khu phố 1, Đường Nguyễn Thành Vĩnh, Phường Trung Mỹ Tây, Quận 12
I am seeking to advance my career and broaden my knowledge and skills by learnings and experiencing all espects of work in a
dynamic environment
- WORK EXPERIENCES -
BINH TIEN CONSUMER  Saleswoman

PRODUCTION Main responsibilities:
COMPANY LIMITED - - Welcomed customers into the store and determined their needs.
STORE - Advised and suggested suitable products based on customer needs.
09/2022 - 08/2023 - Understood product characteristics and answered customer questions.
- Displayed, preserved, and inventoried products according to standard procedures.
- Processed payments and entered supply information into the company’s system.
- Checked the quantity and quality of products and arranged goods in the store.
- Recorded order information, tracked delivery orders, and collected customer feedback.
- Took care of customers who were using or had used the product.
- Received, considered, and resolved customer complaints.
- Searched for and engaged potential customers both online and offline.
- Understood the sales and business situation in the store and reported results to the
manager.
Achievements and skilll gained:
- Improved and developed professional and communication skills.
- Maintained a professional attitude and manners.
- Demonstrated the ability to observe and recognize customer psychology.
- Handled situations and related documents effectively.
GOLDEN GATE GROUP  Cashier and Waitress

JOINT STOCK Main responsibilities:
COMPANY - BRANCH: - Welcomed, greeted, and directed guests to their tables.
KICHI KICHI - Consulted with guests on menu options and recorded their orders.
01/2022 - 03/2022 - Recorded table reservation information and processed online orders.
- Prepared and set up tools and equipment for service.
- Served food and drinks, made beverages, cleaned up, and processed payments according
to standard procedures.
- Coordinated with other departments, answered customer questions, and assisted with
troubleshooting.
- Performed tasks on the computer and completed assignments from superiors.
Achievements and skilll gained:
- Demonstrated professional and culinary knowledge.
- Designed menus, planned meals, and calculated costs.
- Arranged the space and managed the F&B service operation process.
- Practiced sophistication and gained practical experience in the field.
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- EDUCATION -
SAIGONTOURIST  RESTAURANT MANAGEMENT

HOSPITALITY
COLLEGE
2019 - 2022
- SKILLS -
• Communication skill: • Time Management skill: • Computer skill:

As an effective communicator, I am I am skilled in managing my time I am proficient in using various
able to convey information clearly and effectively, prioritizing tasks, and software programs to perform tasks.
concisely, listen actively, and respond meeting deadlines. My ability to plan My strong computer skills have enabled
appropriately. My strong and organize my work has helped me to me to work effectively in today’s digital
communication skills have helped me work efficiently and achieve my goals. age.
build positive relationships with
colleagues, customers, and clients.
• Flexibility skill: • Negotiation skill: • Problem Solving skill:

I am adaptable and able to work I am skilled in negotiating agreements I am skilled in identifying, analyzing,
effectively in a variety of environments. through effective communication, and resolving issues or challenges. My
My flexibility allows me to be open to understanding the needs of all parties ability to think creatively and critically
new ideas, learn new skills quickly, and involved, and finding mutually enables me to make informed decisions
handle unexpected challenges with ease beneficial solutions. My strong based on available information.
negotiation skills have helped me to
achieve successful outcomes in
challenging situations.
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TÔ NGỌC NỮ

 07/09/2001  tongocnu.2001@gmail.com  0329981756

BINH TIEN CONSUMER  Saleswoman

GOLDEN GATE GROUP  Cashier and Waitress

SAIGONTOURIST  RESTAURANT MANAGEMENT

• Communication skill: • Time Management skill: • Computer skill:

• Flexibility skill: • Negotiation skill: • Problem Solving skill:

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