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The Procure-to-Pay Process Flow

Explained

What Is The Procure-to-Pay Process?


In simple terms, the Procure-to-Pay process is how an organization purchases the
raw materials and services needed to do business. For most businesses, defining
the process begins long before making individual transactions.

Are you a procurement professional looking to make the most of your company’s
purchasing and payments when pursuing an optimal return on investment (ROI)?
If so, you need a well-developed Procure-to-Pay (P2P) process—the approach an
organization uses to purchase the goods and services needed for doing business.
Also known as the purchase-to-pay process or Procure-to-Pay cycle, it brings
together the procurement function with the accounts payable department. This
process is foundational to the financial health and overall competitive strength of
a business—especially those seeking to build value while reducing costs. For
companies of all sizes, defining the P2P process is essential to, and begins long
before, making transactions.
Every retailer, manufacturer, or service provider needs an efficient method to
manage purchasing, cash flow, build vendor relationships, and maximize buying
power. One of the most practical and powerful ways to optimize the P2P process
(and build a better bottom line) is through the development of a strong
procurement plan, supported by a Procure-to-Pay software system.

The Procurement Plan


Prior to making transactions, every business should have a procurement plan in
place to define purchasing—and strong support from accounts payable to ensure
prompt, cost-effective payments for the goods and services acquired. The plan
should include detailed identification and pricing information for the goods and
services needed. Each department, as well as each category of goods and
services, receives a detailed budget, timeline, and preferred terms. Optimally,
goods arrive when they are needed and not before, to minimize costly storage and
maintenance.

The procurement plan outlines the process of obtaining goods and services, with
contingencies that will help prevent delays, production shutdowns, or needless
waste. Some materials can be well defined and automatically ordered when a
threshold is reached; for example, when a construction company is building a
house, a new order of wood screws can be automatically triggered when supply
reaches a specified low.

For other items, buyers will need to submit a requisition order for approval. The
procurement plan defines the purchase order approval process for each type of
requisition, and establishes workflows to minimize delays, waste, and
inefficiencies. For example, with an automated procurement solution like
PLANERGY to manage e-procurement and AP, the system sends automatic alerts
to approvers when a requisition is filed, and the document can be automatically
routed to the next approver (or alerts sent to others) if the requisition is delayed
for any reason.

The procurement plan is also used to establish a list of both standard and
preferred vendors. Suppliers offering the best price, quality, and most reliable
service are designated as preferred, while those with less stellar performance
histories serve as second-tier or contingency vendors. By mapping out a supply
chain, including contingencies, that also details the best possible vendor for each
category, procurement teams insulate their companies against delays and
disasters.

Every retailer, manufacturer, or service provider needs an efficient method to


manage purchasing, cash flow, build vendor relationships, and maximize buying
power.

Procurement Process Functions And


Responsibilities
With a procurement plan in place, the supply chain issues are minimized, and so
is the work to maintain deliveries. Terms are already negotiated with vendors, a
master price list is on file, and protocols are defined. But before diving into the
particulars of the P2P process, it’s important to develop or deepen one’s
understanding of how procurement works in tandem with its partner, the
accounts payable department, to organize and execute all phases of the procure-
to-pay process.

Procure-to-Pay Process Flow


While it may originate in procurement, the procure-to-pay process is also integral
to, and an essential part of, the accounts payable process. From the original PO to
the payment of the final invoice, both procurement and accounts payable team
members have a vested interest in ensuring every process is well-optimized for
savings, efficiency, and building value.

In fact, the P2P process itself can be broken into three primary phases, set in a
repeating loop that, ideally speaking, improves with every iteration:

The Purchase Order Process, during which:


Purchase requisitions are created and approved.
Vendors are evaluated and selected.
Purchase orders are issued for the required goods and services.
The Receiving Process, during which:
Goods and services are received or executed.
For goods, receiving documents are reviewed and logged.
The Invoice Approval Process, during which:
Invoices are received and invoice processing completed.
Invoices are reconciled and cross-checked with the original PO
and goods receipts or receiving documents (three-way matching).
Errors are recorded and corrected.
Approved invoices are paid.

Removing manual processes throughout Procure-to-Pay will result in better


process efficiency and cost savings. Having explored the connection between the
primary phases, let’s take a closer look at the P2P process, start to finish:

Procure-to-Pay Flowchart

1. Requisition Order Placed


Requisition orders are a formal request for goods or services. In cases
where every item can be defined in advance, most requisitions are defined
and built in to the procurement plan. Even the most carefully defined
plans, however, can need additional materials due to spoilage, unforeseen
events, scope creep from clients, or new ideas to make improvements on
the original plan. Well-crafted procurement plan budgets have a cushion
built in for just such circumstances, and requisition orders can be
submitted later in the process if necessary.
2. Vendor Selection
For new orders, the vendor selection process may need to be brought into
play. Working from a short list of vendors, the procurement department
sends a request for proposal (RFP) outlining the requirements.

Suppliers return a bid on the job, detailing turnaround time, price, and
pertinent material specifications.

During the process of choosing suppliers, negotiations take place. In


addition to quality, cost and delivery schedules, the procurement
department will explore potential advantages such as:

Year-over-year price reduction


Quantity discounts
Future improvement in quality
Freight and insurance costs
Compliance requirements must also be considered. The industry may have
federal standards to meet, and the company may have a social conscious
agenda endemic to company culture.

Corporate social responsibility is a rising concern among consumers, and


businesses are expected to meet certain standards of sourcing in order to
please their customer base—and avoid needless risk exposure. For
example, many companies have committed to fair labor and
environmental standards vendors must be able to meet to avoid consumer
backlash.

Once negotiations with all the short-listed vendors are completed and the
most advantageous deal is identified, a supplier is chosen according to the
selection criteria outlined in the procurement plan and a purchase order
is issued.

3. Purchase Order (PO) Issued


Once the requisition order is approved, a detailed order form with
amounts and delivery requirements is submitted. The PO is sent to the
appropriate vendor for fulfillment.
4. Receiving Documents Logged
The vendor delivers the goods or services and the relevant receiving
document is entered, with line items verified to ensure that everything
ordered is delivered.

5. Invoice Received
The vendor submits an invoice, which is entered into the system.
Automated systems often support electronic invoicing (eInvoicing)
through the use of vendor portals.

6. Invoice Reconciliation
The invoice is reconciled against the PO and relevant documents from the
receiving process. In automated systems, the three-way matching process
compares the purchase order and receiving document with the invoice to
confirm that the goods were delivered as ordered and billed accordingly.
Line items that do not match are flagged and reported for investigation.

7. Accounts Payable
Invoices approved for payment are routed to AP. Payments are made, and
the accounting system is updated.

Maintaining an Efficient Procure-to-Pay


System
During the course of a project or calendar period, many things can change, and
keeping the P2P system in optimal working order requires attention to detail.
Ideally, the procurement and accounts payable teams maintain constant contact
with vendors, fostering good working relationships that inspire vendors to
negotiate in good faith with customers who pay their bills on time and fulfill their
commitments.

Anything from natural disasters to political events can cause raw material prices
to rise or fall, affecting every link in the supply chain. This makes both supply
chain management and supplier relationship management as high a priority as
process efficiency and data management for procurement and AP professionals
who want to achieve truly strategic sourcing while keeping costs low across the
entire purchasing process.

Ultimately, however, the true benefit of a comprehensive procure-to-pay solution


lies in its ability to foster open communication and create total transactional
transparency between the procurement and accounts payable departments. For
example:

Centralized data management, automatic routing, alerts, and


contingencies streamline the purchase order and invoicing cycles,
ensuring automatic three-way matching.
Integration with your existing enterprise resource planning system (ERP
system) and accounting software brings all your data together in one
place for leveled, mobile-friendly access for all stakeholders.
Artificial intelligence and process automation eliminate human error,
speed workflows, and free staff to focus their time and talent on high-
value tasks while retaining the ability to investigate and correct issues as
needed.
Vendor management is vastly improved through:
Total data transparency, real-time reporting, and centralized
contract management.
A closed buying environment that locks out maverick spend,
invoice fraud, duplicate/late payments, and late fees while
allowing for the capture of more early-payment discounts.
Cultivation of enduring and strategic supplier relationships that
allow businesses to forge powerful partnerships with their best
suppliers while trimming bloat from their supply chain by
eliminating under-performers.

When both of the key players have the tools they need to analyze and optimize
spend, vendor management, and workflow efficiency, they can forge a P2P
process that is truly a source of both savings and value for their organizations.
What’s your goal today?
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