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    Afrin CV 2024

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    Ford Hospital Front Desk
    The document introduces a candidate for a management position with over 5 years of experience in hospital management. It details her skills and experience managing Covid patients and new projects at Aastha Lok Hospital as well as previous roles at other hospitals involving patient services, quality management, and internships in various departments.

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    Afrin CV 2024

    Uploaded by

    Ford Hospital Front Desk
    10 views2 pages
    The document introduces a candidate for a management position with over 5 years of experience in hospital management. It details her skills and experience managing Covid patients and new projects at Aastha Lok Hospital as well as previous roles at other hospitals involving patient services, quality management, and internships in various departments.

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    AFRIN CV 2024

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    The document introduces a candidate for a management position with over 5 years of experience in hospital management. It details her skills and experience managing Covid patients and new projects at Aastha Lok Hospital as well as previous roles at other hospitals involving patient services, quality management, and internships in various departments.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    10 views2 pages

    Afrin CV 2024

    Uploaded by

    Ford Hospital Front Desk
    The document introduces a candidate for a management position with over 5 years of experience in hospital management. It details her skills and experience managing Covid patients and new projects at Aastha Lok Hospital as well as previous roles at other hospitals involving patient services, quality management, and internships in various departments.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    AFRIN KHATUN

    ⚫ afrinkhatun090@gmail.com ⚫ Phone: +91 79806 22628 ⚫ Female / 26+ Yrs

    Profile Summary
    I would like to introduce myself as a candidate for the Management Position within your company with
    5+ year’s experience. Delving into research requires a unique blend of expertise in conceptualizing
    statistics, analyzing market trends, identifying opportunities and leading a team to provide valuable,
    measurable result to the company’s bottom line. I believe that my experience in Hospital Management,
    and skills set, enhanced with BBA (HM) and MHA (Master in Hospital Administration) is an excellent
    match for your company.
    I am known for my ability to quickly establish trust with employees and project collaborators, mediate
    dispute and motivates others into action. In addition, I have solid multi-tasking, organizational leadership
    and decision making skills that can make an immediate contribution to your company.

    Skills
    ⚫ Operations, Strategies & Campaigns ⚫ Interpersonal
    ⚫ Corporate Communications ⚫ Computer Knowledge
    ⚫ Creative Team Leadership ⚫ Project Management
    ⚫ Business Development ⚫ Multitasking
    ⚫ Training & Development ⚫ Hardworking

    Professional Experience
    AASTHA LOK HOSPITAL & AASTHA IVF, PATNA (BIHAR) – A Multispeciality Hospital.
    As Hospital Manager, (January 2021 to Present)
    Responsibilities:
    • Manage Covid-19 Patient Admission, Medication, Doctor’s Follow ups and Discharge of the
    patients.
    • Handled New project management Aastha IVF under Aastha Lok Hospital Pvt. Ltd.
    • Develop relationships with businesses and community groups to promote the Hospital and Hospital
    Services.
    • To take care of all the publishing material of the hospital namely: information booklet, leaflets,
    handbills, brochure, and other related materials. These shall include the content, design, creativity
    and proof – reading etc.
    • To plan various daily activities as per the phase wise Strategic plans.
    • To co-ordinate and execute the various activities planned as per the phase wise Marketing plans for
    example, Free Health Check-ups Campaign, Heart Day/Liver Day, Women’s Day Camps etc., Patient
    Education Program etc.
    • Weekly progress report should be submitted in brief to management about the activities assigned.
    SRI NARAYANI HOSPITAL & RESEARCH CENTER, SRIPURAM (VELLORE) – Multispecialty
    Hospital
    As Guest Relation Executive, (August 2019 to December 2020)
    Responsibilities:
    • To visit patients to ensure that they are comfortable and satisfied with the services provided. Also pre
    -pares a daily report on the rounds carried and submits it to the manager
    • To know the number of patients, new admissions, night problems, if any
    • To update admission and discharge register.
    • To meet patient and ensure proper services from all the departments
    • To inform concerned support staff to resolve patient complaints.
    • To follow up pending investigation & to receive and file investigation reports.
    • To ensure Clearance from billing.
    • To follow up referrals and doctor’s visits.
    • To inform admission counter about all transfer in / out.
    • To report all significant incidents to in charge.

    INTERSHIP PROGRAMS

    AMRI HOSPITALS, DHAKURIA- Multispecialty Hospital


    Worked in Patient Service Department (July 2018)
    Responsibilities:
    • Assist the Guest Relations Manager in ensuring maximum satisfaction for patients and visitors during
    their stay at Hospital, either as outpatient or inpatient.
    • Visit all inpatients during their hospitalization.
    • Handle inpatients’ enquiries and complaints.
    • Particularly take care of VIP/others patients at Hospital.

    MERCY HOSPITAL, PARKSTREET- Multispecialty Hospital


    Worked in Quality Department (Dec 2018 to Jan 2019)
    Responsibilities:
    • As per NABH norms.

    CHARNOCK HOSPITAL, TEGHARIA- Multispecialty Hospital


    Worked in ICU/NICU/GICU Department (July 2019)
    Responsibilities:
    • Greet and direct patients to examination rooms.
    • Verify patient’s insurance coverage and collect co-payments.
    • Process credit card payments and balance daily cash deposits.
    • Maintain patient data up-to-date and verify patient information at every visit.
    • Work under the guidance of Supervisor and follow departmental policies and procedures.
    • Review patient accounts, identify delinquent accounts and collect due amounts.
    • Attend educational trainings for professional development.
    • Respond to patient queries and concerns in a professional manner.
    • Assist patients in filling patient consent forms and payment contract forms.

    Academic Details
    ⚫ Master in Hospital Administration from Future Institute of Engineering & Management, Kolkata,
    (2023).
    ⚫ Bachelor in Business Administration (Hospital Management from Nopany Institute of Management
    Studies, Kolkata, 2020)
    ⚫ Diploma in Physiotherapy from Central Institute of Medical Science & Technology, Kolkata, 2019.
    ⚫ Languages: Bengali, Hindi, English & Tamil.

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