The Business Model Literature
The Business Model Literature
The Business Model Literature
A R T I C L E I N F O A B S T R A C T
Keywords: Over the past decade, scholars and practitioners have increasingly paid attention to sustainable
Sustainable business model business models (SBM). How to upscale SBMs is a key question in transition research, but current
Business model innovation research has rarely adopted a firm-level perspective to discuss the scaling strategies that initiators
Scaling
of SBMs can use. Collaboration with other actors is one of these scaling strategies, but its adoption
Collaboration
Newcomers
by firms hinges on different factors. Considering the type of initiator of the SBM (newcomer vs.
Incumbents incumbent firm) and the differentiation of the SBM’s value proposition (high or low), we propose
a framework which distinguishes four ‘scaling-through-collaboration’ strategies that firms can
use. We explain each strategy with illustrative examples and discuss the array of potential
partners and the incentives to pursue collaboration with them. Our work shows how firms can
contribute to sustainability transitions by leveraging collaboration to scale their SBM.
1. Introduction
Over the past decade, scholars and practitioners have increasingly paid attention to sustainable business models (SBMs), i.e.,
business models that “create significant positive and/or significantly reduced negative impacts for the environment and/or society”
(Bocken et al., 2014, p. 44). SBMs are the result of a process of innovation, labelled by some as “business model innovation for sus
tainability” (Bocken et al., 2014), i.e., the “designed, novel, and non-trivial changes to the key elements of a […] business model
and/or the architecture linking these elements” (Foss and Saebi, 2017, p. 201) aimed at furthering environmental and/or social value
creation. In transition research, business models have been discussed as vehicles to bring innovative technologies to the market, but
also as powerful forms of innovation in and of themselves that can trigger regime change (e.g., Aagard et al., 2021; Bidmon and Knab,
2018; Wainstein and Bumpus, 2016).
The literatures on business models and transitions have both assigned increasing importance to the growth of SBMs and their
diffusion to the mass market, as key to fostering the creation of environmental and social value. Indeed, in order to accelerate sus
tainability transitions and to address the widespread and pervasive presence and impact of issues such as poverty, plastic pollution,
food waste and carbon dioxide emissions, it is critical that SBMs do not remain limited to niche markets, and that they reach numbers
* Corresponding author.
E-mail address: f.ciulli@tilbuguniversity.edu (F. Ciulli).
https://doi.org/10.1016/j.eist.2022.11.003
Received 2 December 2021; Received in revised form 21 October 2022; Accepted 6 November 2022
Available online 19 November 2022
2210-4224/© 2022 The Author(s). Published by Elsevier B.V. This is an open access article under the CC BY-NC-ND license
(http://creativecommons.org/licenses/by-nc-nd/4.0/).
F. Ciulli et al. Environmental Innovation and Societal Transitions 45 (2022) 289–301
of customers and beneficiaries that match the scale of the issues to be addressed (e.g., Jolly et al., 2012). From a management
perspective, SBM growth can be conceptualized as “scaling”. According to the entrepreneurship literature, scaling refers to organi
zations undertaking a “persistently rapid growth” (Reuber et al., 2021)2. A related concept is “scalability”, which refers to the capacity,
residing in the business model itself, to reach a growing customer base and increase sales (Täuscher and Abdelkafi, 2018).
The business model literature has often discussed scaling and scalability particularly in the context of smart collaboration strategies
(Bohnsack and Liesner, 2019). Transition research has rather explored “upscaling” processes, i.e., the diffusion of SBMs in the system
and its disruption of existing regimes (e.g., Huijben et al., 2016; Jolienk and Niesten, 2015; Van Waes et al., 2018). Such research has
taken recourse to work on the diffusion of innovation, which explains the rise of a novel technology as a self-reinforcing dynamic
driven by increasing returns to adoption for both producers and users (Arthur, 1989; Rogers, 2003). The scaling and upscaling concepts
are connected: when an individual organization is the initiator of an SBM, it will reach more customers and beneficiaries by scaling its
SBM, hence diffusing the SBM in the market. Scaling SBMs in the mass market, however, is often a key challenge (Hockerts and
Wüstenhagen, 2010; Schaltegger et al., 2016b). For instance, Palomares-Aguirre et al. (2018, p. 4507) suggest that the “lack of
scalability is a major challenge for sustainable business models”. Transition researchers have also been very interested in the con
straints that existing regime rules cause for SBMs’ upscaling, and they posit that the initiators of SBMs need to decide whether to
fit-and-conform to these rules or find smart ways to stretch-and-transform them (e.g., Huijben et al., 2016; Meijer et al., 2019;
Wesseling et al., 2020).
Collaboration with other actors is one feasible route to tackle the challenges inherent to scaling (Bloom and Chatterji, 2009) and has
also been discussed for SBMs (e.g., Van Waes et al., 2018). From the vantage point of the firm that initiates the SBM, one critical factor
that determines the need for collaboration is whether this firm is a newcomer operating in a market niche or an incumbent operating on
the mass market. As Schaltegger et al. (2016b, p. 265) argue, “niche market players and mass market incumbents have different
business models and, from a sustainable entrepreneurship perspective, different challenges in developing and establishing them”.
Previous studies suggest that both incumbents and newcomers can bring SBMs to the market (Bocken et al., 2018; Bohnsack et al.,
2014; Ciulli and Kolk, 2019; Halme et al., 2012; Roome and Louche, 2016). Whereas the latter are more likely to introduce entirely
new SBMs, the former benefit from existing (non-financial) resources and networks which can be leveraged for the new endeavour
(Bohnsack et al., 2014). For a comprehensive sustainability transformation of markets to occur, both the pursuance of
sustainability-oriented opportunities by newcomers and the reorientation of incumbents targeting the mass market are required
(Bocken and Geradts, 2020; Hockerts and Wüstenhagen, 2010; Schaltegger et al., 2012; Schaltegger et al., 2016b).
In the context of upscaling, the issue of how the SBMs that newcomers propose can ‘break out’ of niches and how this is accelerated
or slowed down through collaboration with other actors has thus far received relatively more attention than the engagement and
collaboration strategies of incumbents in SBMs (e.g., Huijben and Verbong, 2013; Van Waes et al., 2018). However, not only new
comers but also incumbents pursue collaboration to overcome barriers to SBM innovation and scaling (Dahan et al., 2010). Also, for
both these actors, collaborations can range from more comprehensive and formal types (e.g., joint ventures) to looser (e.g., joint
experiments) and narrow (e.g., collaborating on a specific activity) ones.
Drawing on the observation that the umbrella term ‘collaboration’ does not do justice to the different approaches to and forms of
collaboration that market actors can use to scale SBMs, this paper suggests a framework to distinguish different ‘scaling-through-
collaboration’ strategies. Building on extant literature, we propose a framework to determine an actor’s position regarding the need for
collaboration, and subsequently use this framework to conceptually devise four possible strategies that newcomers and incumbents
can use based on their position in the framework. To aid the accessibility of our arguments, we show how each strategy “look[s] like in
practice” (Dyllick and Muff, 2016, p. 163) with short illustrative examples. Our framework provides a basis to discuss the firm- and
business model-specific need for collaboration and the strategies that actors can pursue. This is helpful for advancing research on the
role of SBMs in sustainability transitions; while the upscaling of SBMs has been identified as a critical issue by both transition and SBM
researchers, the specific means that initiators of SBMs can use to scale have not yet received much attention. We then expand on the
incentives to collaborate, suggesting that they can vary and may lead to different types of collaboration portfolios. This adds to the
discussion of the benefits, but also the tensions that can emerge when incumbents or newcomers establish collaborations to scale their
SBM.
The next sections are structured as follows: after explaining key aspects of SBMs and SBM innovation (Section 2), we highlight the
important role of collaboration in facilitating the scaling of an SBM (Section 3). Section 4 then presents the theoretical framework, its
two core dimensions and the four ideal strategies, including illustrative examples of how the latter work in practice. This is followed by
a discussion of how different incentives may guide the need for collaboration when firms try to scale their SBM and of promising future
research avenues, in Section 5. We conclude with the practical implications of our work.
Over the last few years, research on sustainability transitions has increasingly leveraged concepts and frameworks from man
agement theories to shed light on transformations leading to more sustainable systems (Sarasini and Langeland, 2021; Truffer et al.,
2022). In this context, scholars have pointed at the “inertial and transformative potential” (Sarasini and Langeland, 2021, p. 229) of
business models and have started adopting a (sustainable) business model lens to uncover firms’ role in sustainability transitions (e.g.,
2
For a comprehensive discussion of scaling dimensions in the case of sustainability see Jolly et al. (2012).
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Aagaard et al., 2021; Altunay et al., 2021; Sarasini and Linder, 2018).
The literature on SBMs, broadly defined, is rather recent; it has only emerged in the past decade. Stubbs and Cocklin (2008)
introduced the concept of the “sustainability business model”, inspired by the already existing work on ‘generic’ business models. Over
the years, different terms have been used to refer to business models that aim to create environmental and/or social value, with varying
degrees of emphasis on the ‘non-financial’ aspects. Examples include “sustainable business model” (Bocken et al., 2014), “business
model for sustainability” (Schaltegger et al., 2016a), “social business model” (Yunus et al., 2010), “Bottom of the Pyramid business
model” (Kolk et al., 2014) or “circular business model” (Urbinati et al., 2017). While “sustainable business model” and “business model
for sustainability” have been often interpreted as synonymous, the other concepts represent “different subcategories […] for sus
tainable business models” (Geissdoerfer et al., 2018, p. 403), by zooming in on specific types of non-economic value creation (e.g.,
circularity for environmental value creation, value creation for the poor).
In this paper, we group these different terms under the umbrella concept ‘sustainable business model’ for two main reasons. First, as
our study aims to cover the multifaceted nature of sustainability, the SBM concept is comprehensive in capturing different kinds of
environmental and/or social value that can be created. Second, this concept is acknowledged across different research fields (e.g.,
Bocken et al., 2014; Bocken and Geradts, 2020; Clube and Tennant, 2020; Press et al., 2020; Sarasini and Linder, 2018). Scholars have
considered the variety of business models to identify common traits that render them ‘sustainable’; in the process, they have proposed a
range of definitions. The most widely adopted one is from Schaltegger et al. (2016a, p. 6): a sustainable business model “helps
describing, analyzing, managing, and communicating (i) a company’s sustainable value proposition to its customers, and all other
stakeholders, (ii) how it creates and delivers this value, (iii) and how it captures economic value while maintaining or regenerating
natural, social, and economic capital beyond its organizational boundaries”.
Scholars have also advanced the understanding of the concomitant innovations (cf. Geissdoerfer et al., 2018), defined as those
aimed “to create significant positive impacts, and significantly reduced negative impacts for the environment and society, through
changes in the way the organization and its value-network create, deliver and capture value or change their value propositions”
(Bocken and Geradts, 2020, p. 2). Business model innovation for sustainability may consist of different degrees of innovation. Degree
of innovations differ, as firms may either undertake sustainability-oriented changes in individual components of existing, ‘conven
tional’ business models, or design a completely novel business model that integrates sustainability or even has it as core focus (Ciulli
and Kolk, 2019; Kolk and Ciulli, 2020). For instance, Schaltegger et al. (2012) identified business model adjustment, business model
adoption, business model improvement and business model redesign as potential forms of business model innovation. Given their
comprehensive impact on the way value is created and captured, SBMs are often conceived of as a relatively radical form of innovation.
In order to realize such radically novel contribution to environmental and social value creation, scaling SBMs is paramount, and it
encompasses different dimensions. For instance, Jolly et al. (2012) differentiate between deep scaling, which entails achieving a
deeper impact among a given number of beneficiaries, and quantitative scaling, which refers to growing the number of beneficiaries.
Particularly the latter is critical for SBMs, as it allows to drive a sustainability transformation in the industry and in the market (Bloom
and Chatterji, 2009; Palomares-Aguirre et al., 2018; Schaltegger et al., 2016b). In order to make a real contribution to society and the
environment, an SBM should not be limited to a niche but instead grow, expanding the number of customers and beneficiaries (Bocken
et al., 2016; Palomares-Aguirre et al., 2018). This also helps to ensure the business model’s financial viability through, for instance, the
recovery of initial investments and benefits from economies of scale (Bocken et al., 2016; Täuscher and Abdelkafi, 2018). Hence, more
so than the mainstream business model literature, literatures on SBMs and sustainable entrepreneurship discuss growth as a means and
as an end. For example, Jolink and Niesten (2015) posit that, in the case of SBMs, scaling can be motivated by both an environmental
and a mass market effect and show that this is typically two sides of the same coin. In other words, growth ambitions may stem from an
organization’s willingness to address environmental problems and/or increase its own economic performance.
Irrespective of firms’ motives, the more radical the departure from the status quo, the more difficult it can be for a novel business
model to break through to the mainstream market (e.g., Bidmon and Knab, 2018; Wesseling et al., 2020). For example, previous work
highlighted that sustainable innovations such as electric vehicles or solar PV initially tend to underperform on attributes such as the
price/performance ratio in comparison to dominant solutions with mainstream customer appeal (e.g., Bohnsack and Pinkse, 2017).
Moreover, they often require behaviour change by customers and users, or novel infrastructure and regulations (e.g., Huijben et al.,
2016; Wesseling et al., 2020).
The literature holds that external actors can play an important role in the diffusion of new products and services (Adner and
Kapoor, 2010; Greenhalgh et al., 2004; Rogers, 2003). It has, for example, noted that networks and champions can support the active
dissemination of innovations (Rogers, 2003) and that the success of an innovating firm often depends on the efforts of other innovators
in its business environment (Adner and Kapoor, 2010). While this work mostly focuses on technological innovation, the importance of
involving multiple stakeholders also holds for SBMs, as confirmed by several studies. Stemming from the complexity of the sustain
ability challenges that need to be tackled, research has highlighted the importance of pursuing business model innovation through the
collaboration between different organizations and across sectors, for the co-creation of social and environmental value (e.g., Bocken
et al. 2014; Kortmann and Piller, 2016; Lashitew et al., 2020; Oskam et al., 2018; Rey-Garcia et al., 2021; Urbinati et al., 2017), with
recent work conceptualizing collaborative business models for sustainability (e.g., Pedersen et al., 2021).
The SBM literature has shown that collaboration can take a variety of forms. Ciulli and Kolk (2019) have explained that incumbents
often partner with newcomers in order to join the sharing economy. Examples are car manufacturers that work with car-sharing and
ride-hailing companies to test and scale-up innovative solutions such as autonomous vehicles (Wells et al., 2020). Wadin et al. (2017)
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examined the development and failure of a “joint business model innovation” for sustainability which involved a large, incumbent,
multinational utility and a small solar start-up. They identified the factors that may hamper the joint SBM innovation process: the
strategic intent of the partners, as well as their culture, receptivity, transparency, complementary assets and conflicting assets. Dahan
et al. (2010) instead highlighted how incumbents can co-create entirely new business models with non-governmental organizations
(NGOs) to access local markets and create social value in developing countries.
Other studies underlined the importance of collaborating with a network of partners. For instance, Hellström et al. (2015, p. 227)
explored the development of collaborative business models around renewables, showing how business models change “when firms
move towards more cooperative arrangements, such as energy business ecosystems”. Roome and Louche (2016) pointed to the
involvement of a network of parties in each stage of the innovation process. SBMs may involve designing ‘open’ business models, where
collaborative value creation activities can be characterized by open boundaries that welcome new partners (Oskam et al., 2021), and
actors external to the organization play an active role in environmental and social value creation (cf. Kortmann and Piller, 2016). SBMs
in the context of the circular economy or platform business models in smart cities often require the interconnected efforts of multiple
entities such as newcomers, incumbents and governmental actors to create value.
However, these studies also highlight that collaboration between different actors is rife with tensions and that organizations may
have very different incentives to collaborate in an SBM (Colaner et al., 2018; DiVito et al., 2021; Oskam et al., 2021). Yet, deeper
insights into these incentives and determinants of the need to collaborate are missing. Overall, this points to a need to better un
derstand firms’ incentives and the BM-specific needs for collaboration and that “more research is still needed on how to better
orchestrate the bricolage of collaborations between partners representing different organizations” (Pedersen et al., 2021, p. 1043).
Our paper addresses this gap by building on extant literature to develop a “conceptual” (Quélin et al., 2017), “theoretically
informed typology” (Allen et al., 2022) of SBM scaling through collaboration. In keeping with previous conceptual studies (e.g.,
Dyllick and Muff, 2016; Quélin et al., 2017), we devise the two “theoretical features or dimensions” (Cornelissen, 2017) of the
framework by linking and integrating insights from prior research. We subsequently identify four ideal types of strategies that firms
can plausibly adopt depending on their position along the two dimensions. As ideal types, such strategies are theoretically con
ceptualised based on logic and reasoning rather than on an aggregation of practices identified in a population. Similar to other
conceptual studies that developed theoretical typologies (e.g., Clark and Li, 2022, Etchanchu and Djelic, 2019, Schrage and Gilbert,
2021), we then show what the ideal types of strategies “look like in practice” (Dyllick and Muff, 2016) with illustrative examples.
Through purposeful sampling (Seawright and Gerring, 2008), we selected examples “as close as possible to the […] [ideal] type that
they represent” (Etchanchu and Djelic, 2019, p. 901). For all examples except one (Tesla), we were able to use information from
interviews with the managers of the focal firms, complemented with secondary data (i.e., publicly available information); for Tesla
only secondary data was used.
This section proposes a framework that considers, on the one hand, the type of actors that may be involved in SBM innovation and
in initiating the scaling process and, on the other hand, the type of SBM which results from this engagement. The type of initiating actor
is an important dimension because actors differ significantly in the resources that they have available, which represents their base for
scaling. We differentiate between ‘large incumbents’ and ‘small newcomers’ as representing the endpoints of this continuum. The type
of SBM is important because SBMs may differ significantly in the appeal they have for customers, i.e., the ease at which they can scale
on their own. We distinguish between ‘high differentiation’ and ‘low differentiation’ of the value proposition. We posit that these two
dimensions shape (a) how likely a firm is to establish collaborations to scale up the SBM, and (b) with which kind of actor(s) a firm is
likely to pursue collaborations.
Whatever form collaboration may take, it is important to understand the initiator(s) of SBM innovation, especially with an eye to
the need for scaling, and the possible road to be taken for it. Analytically, it makes sense to separate incumbents and newcomers. Large
(r) incumbent firms can integrate sustainability in their existing business model(s) to a greater or lesser degree (Bocken and Geradts,
2020), or add a new SBM to their portfolio. Often these changes are limited in terms of transformative potential (Ciulli and Kolk, 2019).
On the other hand, usually smaller newcomers (Bohnsack et al., 2014; Hockerts and Wüstenhagen, 2010; Schaltegger et al., 2016b)
more frequently introduce a radically different SBM that challenges the status quo in a certain sector. Importantly, these two actor
types have very different resource bases at their disposal, whereby resources may refer to monetary resources, infrastructure (e.g.,
factories), access to a base for diffusion of a product/service (e.g., access to a solid value network) or to a new market segment, and
intangible assets such as credibility, legitimacy and power (Bohnsack et al., 2014; Hockerts and Wüstenhagen, 2010).
Needs of incumbents. While the innovativeness of SBMs may be less radical when developed by incumbents, the scaling potential
may be larger. Extant literature has illustrated that incumbents have dominant market shares and their competitors do not have the
ability or willingness to defy them (Hill and Rothaermel, 2003; Zhang and Gimeno, 2010). Such market power also implies large
financial resources, strong branding and marketing capabilities, an infrastructure on which they can rely, as well as a solid base for
diffusion of new products in terms of supplier and distribution networks that help incumbents maintain their dominant position
(Bohnsack et al., 2014; Debruyne and Reibstein, 2005; Hockerts and Wüstenhagen, 2010; Tripsas, 1997). The possibility to exploit
their existing resources and capabilities supports incumbents in the development and scaling of (new) SBMs and, as a consequence, in
having a wide sustainability impact (Bohnsack et al., 2014; Hockerts and Wüstenhagen, 2010; Wadin et al., 2017). Scholars have,
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however, also noted that their existing configuration and dominant position may hinder the engagement of incumbents, if they
perceive that the new SBM may jeopardize and/or cannibalize their existing business model, which – while less/not sustainable – has
been driving their success (Halme et al., 2012; Lüdeke-Freund et al., 2016; Yunus et al., 2010). Moreover, incumbents often face
structural barriers, as a new business model may require the reconfiguration or replacement of existing assets and processes and
require novel, sustainability-related capabilities (Bocken and Geradts, 2020; Halme et al., 2012; Roome and Louche, 2016). Finally,
incumbents may be confronted with reservations about their credibility in public when engaging in sustainable entrepreneurship and
get accused of greenwashing or whitewashing (Laufer, 2003; Torelli et al., 2019). Frequently, their engagement is met with scepticism,
and it is questioned whether they have an honest desire to magnify sustainable impact or rather try to keep strategic control of
(emerging) markets.
Needs of newcomers. Conversely, a high flexibility and dynamism, combined with a stronger environmental/social mission, often
enable newcomers to take the lead in launching novel SBMs, with the aim of triggering a sustainability-oriented change in the market
(Hockerts and Wüstenhagen, 2010; Schaltegger et al., 2016b). In comparison to “wealthy elephants”, sustainable entrepreneurs are
often seen as the “virtuous mouse” (Austin and Leonard, 2008). They have strong reputational assets and credibility for sustainable
values, and they may face less challenges in targeting a niche of new customer segments (Bohnsack et al., 2014; Schaltegger et al.,
2016b). Yet, newcomers are confronted with limitations related to, inter alia, restrained (non-)financial resources, lack of experience,
low market power and the absence of an infrastructure and base for diffusion of their innovative, sustainable solutions (Bohnsack et al.,
2014; Schaltegger et al., 2016b). These factors inevitably pose challenges to an SBM’s survival and constrain its upscaling potential,
which is paramount to making a significant impact in the market (Austin and Leonard, 2008; Hockerts and Wüstenhagen, 2010).
Therefore, such smaller firms often struggle to expand beyond a niche of concerned consumers (Schaltegger et al., 2016b). Collabo
ration with incumbents and/or other firms is one of the options that can be pursued for their scaling, in addition to partnerships with
non-business actors, for example, NGOs.
Overall, incumbents and newcomers initiate an SBM with very different resources. An incumbent, traditionally, can leverage
financial resources, market power, and an existing infrastructure and value network, but often lacks credibility on sustainability.
Conversely, a newcomer may benefit from a higher credibility and may more easily access a niche of new customers, but it has low
market power and cannot rely on financial resources and on a solid base for diffusion of its sustainable solution. To scale an SBM, the
most critical resource gaps have to be filled. Hence, we expect the resource base an actor has at its disposal to substantially impact the
incentives to engage in collaboration for scaling.
The insights from the previous section suggest the key role of collaboration in SBM innovation and scaling. It is, however, important
to dive deeper into the nature of an SBM in order to understand how collaboration with other actors may facilitate its success in the
market. Indeed, and as recognized in the literature, a business model is not monolithic; according to Osterwalder and Pigneur (2010), it
consists of nine components. Recent studies have compiled these components into three core elements, namely: value proposition,
value network (also called “value creation and delivery”), and value capture (also called “revenue and cost model”) (Bocken et al.,
2014; Bohnsack et al., 2021). While each of these three elements determines the strengths and weaknesses of an SBM, it is the value
proposition that is particularly critical, because it forms the starting point for the design of a business model (Bocken et al., 2018;
Fjeldstad and Snow, 2018; Osterwalder and Pigneur, 2010). The differentiation of the value proposition, defined in the sense of Porter
(2004) as superior attractiveness compared to other offers on the market, determines whether an SBM needs to compensate short
comings (low differentiation) or offers something that stands out (high differentiation).
Low differentiation. In order for an SBM to have a substantial positive effect, its sustainable value proposition must not be bound to a
small niche, but it must attract a much larger customer segment or even the mass market (Olson, 2013; Schaltegger et al., 2016b). The
broad appeal of a sustainable value proposition is a core requirement for the scaling of an SBM, but this has been very difficult in
practice, particularly with respect to individual consumers, as suggested by previous studies (Olson, 2013). While a small segment of
‘concerned’ consumers may be seen as unconditionally prioritizing environmental/social value creation in their purchases (Gupta and
Ogden, 2009; Olson, 2013), several barriers deter the majority from choosing sustainable products over non-sustainable ones (Gleim
et al., 2013; Griskevicius et al., 2010; Luchs et al., 2010; Tarkiainen and Sundqvist, 2009). Researchers have observed a frequent
occurrence of an ‘attitude-behaviour gap’ (e.g., Bray et al., 2011; Young et al., 2010), as consumers often do not buy sustainable
products despite caring about environmental and social problems (Gupta and Ogden, 2009; Olson, 2013). Key factors are related to the
perception of sustainable products’ lower quality and functional benefits as well as higher (non-) monetary costs (e.g., higher price,
time, cognitive effort) compared to conventional products (Barbarossa and De Pelsmacker, 2016; Gleim et al., 2013; Griskevicius et al.,
2010; Lin and Chang, 2012; Ozaki, 2011).
In particular, the prioritization of products’ conventional attributes (e.g., performance, quality, availability, price), and the exis
tence (or perception) of trade-offs between conventional and environmental/social attributes are frequently highlighted in extant
literature as having a strong negative influence on the purchase of sustainable products (Moser, 2016; Olson, 2013; Vega-Zamora et al.,
2014). Luchs et al. (2010), for example, found that a barrier to buying sustainable products is that they are perceived as being less
effective than conventional products. For instance, fair trade products are often associated with lower quality, because consumers
deem that the company’s focus is on ensuring the fulfilment of ethical requirements rather than on guaranteeing high quality (Bray
et al., 2011; Hockerts, 2015). Moreover, higher prices of sustainable products can prevent customers from buying them (Gleim et al.,
2013; Moser, 2016; Tarkiainen and Sundqvist, 2009), particularly “where they [see] no significant tangible reward” (Bray et al., 2011,
p. 601).
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These barriers denote the difficulty to distinguish a sustainable product from a conventional one (Moser, 2016; Tarkiainen and
Sundqvist, 2009; Vega-Zamora et al., 2014). As the purchase of sustainable products often requires a change in consumers’ habits and
routines, which carries a (perceived) risk and demands cognitive efforts and/or additional time, consumers may not be willing to do
this if there is no clear benefit or ‘compensation’ when shifting from conventional, well-known strong brands and products to sus
tainable ones (Griskevicius et al., 2010; Tarkiainen and Sundqvist, 2009). Due to the perceived drawbacks of sustainable products,
consumers may not see the advantage of purchasing them if they think that the actual beneficiaries of their purchase are ‘just’ other
stakeholders, such as the environment or local communities (Kronrod et al., 2012). Work on value reconfiguration tactics (e.g.,
Bohnsack and Pinkse, 2017) has suggested collaboration is a common approach to enhance the perceived value of a novel solution and
make up for points of inferiority compared to the mainstream solution on the market. Previous literature has also shown that
endorsement from a credible source improves consumers’ perception of a sustainable product’s value (Lin and Chang, 2012). Thus, we
conclude that when the differentiation of a sustainable value proposition is low or not yet equal to mainstream solutions, firms are
relatively more inclined to pursue collaboration than when there is already a highly differentiated value proposition.
High differentiation. Extant literature posits that, due to the increasing diffusion of environmental and social concerns, sustainable
products that do not present trade-offs or “that are also superior to [conventional] products on most conventional attributes, such as
price, quality, and performance, are likely to be chosen by nearly all buyers” (Olson, 2013, p. 172). Griskevicius et al. (2010, p. 399)
have added that consumers are more likely to buy a sustainable product when it allows them to increase their status and altruistic
reputation in their social network, signalling a “willingness and ability to incur costs” in order to have a positive social and/or
environmental impact and thus to create value for everyone. In addition, sustainable products that are widely available (e.g., at major
retailers) and require limited cognitive effort and time are more likely to be preferred to conventional ones (Young et al., 2010). Hence,
firms with sustainable value propositions, which consist of products/services that create environmental and/or social value, may be
confronted with specific challenges, depending on the extent to which these goods have a “differentiation advantage” (Makadok and
Ross, 2013). Goods are not seen as a commodity when it is possible for customers to clearly distinguish between sustainable and
non-sustainable products belonging to the same product category, and when it is possible to create ‘superior’ customer value by
delivering conventional as well as sustainable attributes. The extent to which the value proposition is differentiated should thus have a
significant impact on the scaling of the SBM. In fact, customers’ hesitation or resistance to choose a sustainable product, due to the
perceived absence of customer value, not only hampers the scaling of the SBM but also threatens its very survival.
The general relationship holds that the higher the value ratio of an offer, the greater the motivation to adopt it. In the context of
sustainability, this means that SBMs that not only differentiate on the sustainability dimension but also offer advantages on other more
Fig, 1. SBM initiator and differentiation of the value proposition: Implications for collaboration to scale.
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conventional dimensions are likely to scale much more easily than SBMs that only differentiate on the sustainability dimension.
Engagement in specific forms of collaboration may help to overcome this limited differentiation.
We ordered in a framework the insights on scaling derived from extant literature (see Fig. 1), as explained above. We distinguish
between the type of actor who initiates the SBM (large incumbent or newcomer), and the degree of differentiation of the value
proposition (here presented as a low-high dichotomy). Based on this framework, we devise four distinct positions to pursue collab
oration for scaling an SBM. For ease of understanding, we use labels from the animal kingdom to elucidate each strategy. In the
following sections, we explain each strategy and highlight how it works in practice with illustrative examples.
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Then you hope that people are charmed, like the product, and will buy it” (Vermunt et al., 2019).
This example clearly shows how very small entrepreneurs (farmers) collaborated to create a sufficient supply of products (in this
case milk). The collaboration with a new dairy cooperative was necessary to access the infrastructure needed to create the product; and
the collaboration with a credible actor like a large NGO was critical to build legitimacy for the new product as being sustainable.
Without these collaborations it would have been impossible for the individual farmers to scale up the SBM.
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sustainability label. Each of these incumbents is able to develop, produce, offer and market these meat substitutes making use of their
resources and competences related to product development, value network, market access, reputation and marketing. Yet, the market
for this type of products is still very small. By teaming up, they intend to increase the power of their voice and collectively increase the
market size of these meat substitutes, through collective media campaigns which increase attention to the movement, and through
engaging in other forms of awareness creation which increase the legitimacy of the product (Tziva et al., 2020; 2021).
5. Discussion
This paper set out to shed light on the collaboration choices that firms make in order to scale an innovative SBM. The proposed
framework distinguishes between four ideal ‘scaling-through-collaboration’ strategies. By considering the type of initiator (newcomer
or incumbent) and the degree of differentiation of the value proposition (high or low), our framework helps to further advance insights
into firm- and business model-specific choices in sustainability transitions. Currently, transition research remains somewhat limited to
the basic approaches of “fit-and-conform” versus “stretch-and-transform” when it comes to the strategies that initiators of SBMs in a
niche can use (Huijben et al., 2016; Meijer et al., 2019; Wesseling et al., 2020). Only a few exceptions at the interface of transition
research and business model literature (e.g., Jolly et al., 2012; Van Waes et al., 2018) deal with different approaches and strategies to
scale. Considering the type of initiator and the differentiation of the SBM’s value proposition as dimensions that steer the choice of a
strategy to scale an SBM, our work can thus be seen as a first step for enabling a more nuanced view of the kind of collaboration strategy
a firm can adopt, and for explaining why a given newcomer or incumbent might opt for a ‘run-in-packs’ or ‘fly-solo’ strategy. Next, the
conceptual distinction between four different ‘ideal types’ (geese, eagles, swallows, starlings) has analytical value because they
represent typical approaches to collaboration for the scaling of sustainable solutions. Illustrative examples show how these strategies
“look in practice” and that the collaborations that firms establish can vary significantly, ranging from endorsements and co-promotions
over more instrumental and temporary forms of cooperation to strategic and long-term alliances. Unfortunately, a more nuanced
discussion of the incentives that give rise to these different constellations is still largely missing in the literature. The distinction
between two dimensions (actor type, differentiation of the value proposition) can serve as an initial conceptual step toward discussing
the incentives that firms have to establish collaborations for scaling SBMs.
The question with whom to collaborate is an important aspect of this collaboration-for-scaling decision. Here, our paper helps to
improve the understanding of the unique resources different actors bring to the table which, in turn, enables the discussion of the
potential but also the tensions that can arise when engaging in collaboration for scaling SBMs. Recent work on collaborative business
models has emphasized the tensions that can arise in the process (Dentoni et al., 2021; DiVito et al., 2021; Freudenreich et al., 2020;
Ordonez-Ponce et al., 2021; Oskam et al., 2021). For instance, scholars have highlighted how tensions can arise when actors do not
perceive the division of value captured across the actors as being fair (e.g., Oskam et al., 2021). The incentives for actors entering
collaboration are critical for understanding why such tensions may arise. By making the resources that organizations bring to a
collaboration more explicit, our illustrative example descriptions hint at the various ways in which organizations can contribute to
scaling an SBM. For instance, in the starling strategy, we show how a collaborator can add credibility and capital to start up production,
and provide experiences in media strategies and distributional reach, or add power, legitimacy and attention to the movement rep
resenting the SBM. Such resources may be crucial for scaling the SBM, to the extent that firms do not just collaborate with organizations
that operate in other sectors but even with their own competitors, such as in the example of the GPA. Lastly, collaboration may involve
both business and non-business actors, also including stakeholders in government and society, i.e., “non-governmental organizations,
government and communities or civil society” (Gray and Stites, 2013, p. 17). For instance, the Weide Weelde example illustrated that
NGOs played an important role in providing legitimacy to newcomers in the case of sustainable milk.
To tentatively indicate which core contribution different types of actors can bring relative to others, Table 1 suggests the resources
that various types of organizations can provide when collaborating for scaling SBMs. These combinations are based on plausible
expectations, considering the kind of actor and its core assets. For instance, relative to the other actors, investors and financial in
stitutions are likely to be able to contribute more financial resources, NGOs are more likely to be able to contribute legitimacy, and so
forth. Indications such as those given in Table 1 can help understand how firms weigh whether it is worth to access external resources
and initiate a collaboration.
However, while our work contributes to the discussion on collaboration for scaling SBMs, it is a conceptual piece. Future research
could therefore empirically examine the use of the scaling-for-collaboration strategies, and test Table 1 on different SBMs. For instance,
studies could investigate the impact of the initiator of the SBM and of the differentiation of the value proposition on the strategies
chosen to scale an SBM and on the actors selected as partners. Moreover, the framework proposes four ideal types of strategies, yet the
dimensions we identified should be understood as a continuum. Hence, firms may find themselves “stuck in the middle”, e.g., their
value proposition may be differentiated, but only to a limited extent or only for a specific customer segment. This can lead to the
dilemma of deciding which is the best strategy to adopt and which actor(s) to involve. Scholars could therefore build on our framework
to explore, through a multiple case study design, the strategies adopted by firms with different positions in the framework.
Relatedly, an aspect that our paper could not discuss in depth, but that ought to be considered in future research, is that actors’
motives for entering collaboration may not be unidimensional and evolve over time. Recent research on actor engagement and
boundary work in multi-stakeholder partnerships, for instance, indicates that the roles of organizations can transform and go beyond
those negotiated at the start of a collaboration (Brodie et al., 2019; Velter et al., 2020). Thus, further studies might trace the evolution
of an SBM and how this impacts the use of collaboration-for-scaling strategies. Furthermore, future research could explore in greater
depth how different scaling motives influence the choice of partners and how they interact. For instance, it could be interesting to
investigate whether different strategies are chosen when the initiator of a SBM aims at increasing the number of beneficiaries versus
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Table 1
Resources of different actor types for the scaling of SBM innovation11.
Actors involved in SBM innovation and scaling
Resources Private firm / Private firm / Industry Investors / Financial Non-governmental Governmental
Sustainable Start-up Large incumbent associations organizations organizations actors
New target √ √ √ - √ √
segments √ √
Financial resources √ √ - √ - √
√ √
√ √
Credibility/ √ √ - - √ √
Legitimacy √ √ √
√
Infrastructure - √ - √ - √
investments √ √ √
√
Power √ √ √ √ √ √
√ √ √ √
√ √
increasing the impact among the existing beneficiaries. It would be also valuable to shed light on which trade-offs arise between
different scaling motives. Here, a fruitful avenue seems connecting existing work on the various motivations for scaling (e.g., Jolly
et al., 2012) and the scaling-through-collaboration strategies suggested in this paper.
Finally, we adopted an organizational perspective to sustainability transitions. It would be valuable to combine this with a macro-
level analysis, to explore how firm-specific incentives for collaboration interact with contextual factors for the scaling of an SBM. More
specifically, connecting our insights with research on strategic niche management, further studies could examine the interplay of
collaboration choices at the niche level with factors at the regime and landscape levels. An interesting research avenue could consist of
examining how firms’ collaboration-for-scaling decisions are influenced by the power dynamics between regime actors (cf. Ampe et al.,
2021) as well as by the strength of the regimes, i.e., the level of institutionalization of their core components (Fuenfschilling and
Truffer, 2014; Kern et al., 2015). A further direction for investigation entails considering the influence of developments at the land
scape level, i.e., in “the broad cultural, environmental, economic, and political context” (Rosenbloom et al., 2016, p. 1276) and how
this affects the challenges to SBM scaling and, in turn, firms’ collaboration-for-scaling decisions.
6. Conclusion
This paper focused on the scaling of SBMs, which is critical to have meaningful environmental and social impact, and on the
facilitating role of collaboration. Building on extant literature, we contend that the degree to which scaling an SBM can benefit from
collaboration with others depends on the type of initiating actor (newcomer vs. incumbent) and the differentiation of the value
proposition (high vs. low). Depending on the starting position, firms that develop an SBM are more or less likely to engage in different
forms of collaborations to scale it. We further suggest that the firm- and business model-specific need for collaboration are likely to
determine who is chosen as a collaborator. While the upscaling of SBMs has been identified as critical but also challenging for
advancing sustainability transitions by both transition and SBM researchers, the specific means that initiators of SBMs can use to scale
have not yet received much attention. Overall, our paper heeds calls in transition research to focus more on the micro level, meaning
the choices and actions of single actor groups in transitions (e.g. Köhler et al., 2019), and specifically the role of organizations, their
business models, and collaboration for transitions (e.g., Aagaard et al., 2021; Altunay et al., 2021; Pedersen et al., 2021; Sarasini and
Linder, 2018). The theoretical framework and ideal strategies we propose provide a basis that future empirical studies can build on to
advance the understanding of SBM scaling through collaboration.
Our paper offers several implications to practitioners. First, our framework can help foster higher awareness on the role of
collaboration among firms with SBMs. By considering their resources and the characteristics of their SBM’s value proposition, decision
makers can develop a more strategic approach to collaborating with other actors. We suggest that collaboration can be useful but is not
always necessary; firms are therefore prompted to assess to what extent they need to collaborate. Furthermore, our work indicates that
firms may establish a portfolio of partnerships by collaborating with very different actors depending on their needs. Once a firm has
decided for an ideal type of strategy, indications such as those provided in Table 1 can support the selection of the most suitable
collaborations based on the resources needed. Overall, this study brings practitioners’ attention to the importance of linking the need
to scale their SBM with the potential value collaborations can provide, in order to contribute to sustainability transitions.
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Funding
The paper has been developed in the context of the programme on sustainable business models of the Netherlands Organisation for
Scientific Research, which funded the research appointment of the first and fourth author over a four-year period.
None.
Data Availability
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