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TRAINING COURSE
ISO 9001 Lead Auditor Training Course
ISO 9001 Internal Auditor Training Course
Introduction to ISO 9001:2015 Training Course
BYWATER.CO.UK
Training Course
ISO 9001 Lead Auditor Training Course

OVERVIEW
Auditing a Quality Management System (QMS) offers many benefits to organizations. As well
as proving conformance to requirements such as ISO 9001, an audit can check the
effectiveness of a QMS and reveal opportunities for improvement.
The ISO 9001 Lead Auditor training course is designed to:
 provide delegates with essential knowledge and skills needed for auditing Quality
Management Systems in relation to ISO 9001:2015
 explain the fundamentals of auditing practice
 provide practical experience in planning, performing and reporting the audit
 enable attendees to consider the issues related to managing the audit program and the
audit
 look at how to determine the effectiveness of the company’s management system in
achieving declared business quality objectives
 outline follow-up actions that businesses can use to verify the effectiveness of a
supplier’s implemented improvements
KEY TOPICS
 Principles of Business Process Management

 Business Management Systems
 Management System Standards (ISO 9001 Series)
 Introduction to Auditing
 Managing the Audit Programme
 Audit Planning and Preparation
 Performing an audit
 Audit Reporting and Follow Up
BYWATER.CO.UK
Training Course
SKILLS GAINED
By the end of this ISO 9001 Lead Auditor training course delegates will be able to:
 have the skills to plan, conduct, report and follow-up a Quality Management System
audit to establish conformity with ISO 9001
 describe the purpose of a Quality Management System, QMS standards (including ISO
9001), management system audits and third-party certification
 explain the business benefits of improved performance of the QMS
 explain the role of an auditor
Upon successful completion of the ISO 9001 Lead Auditor course, delegates will have met the
training requirements to become IRCA certified QMS Auditors at all grades. They will also
receive a CQI and IRCA approved Certificate of Achievement.
COURSE DATE AND VENUE
13 - 17 May 2024
Manchester
Worsely Park Marriot Hotel and Country Club
€ 2445 + VAT
BYWATER.CO.UK
Training Course
ISO 9001 Internal Auditor Training Course

OVERVIEW
Internal auditing is fundamental to maintaining a quality management system. Not only does it
help you assess your organization’s compliance with requirements, but it also supports
continual business improvement – a key quality management principle of ISO 9001.
This two-day CQI and IRCA certified ISO 9001 Internal Auditor training course is designed to
teach attendees to plan and conduct internal QMS audits. They will learn how to play a full and
active role in:
 Ensuring the adequacy of a quality management system
 Ensuring that the system conforms to ISO 9001:2015
 Managing the effectiveness of the documented system and efficiency of the operation
 Identifying risks and opportunities for process and business improvement
KEY TOPICS
 Introduction to quality management systems (QMS) auditing
 Quality management systems (and related standards)
 The attributes and role of an internal auditor
 Factors for determining audit frequency
 The internal audit process: preparation, including planning and writing checklists
 The internal audit process: audit performance, including interviewing techniques
 The internal audit process: audit reporting and follow-up, including closing meeting
BYWATER.CO.UK
Training Course
SKILLS GAINED
By the end of this ISO 9001 Internal Auditor training course, delegates will understand the
principles of internal QMS auditing and be able to:
 Plan, conduct, report and follow up an internal audit of part of a quality management
system based on ISO 9001, and in accordance with ISO 19011
 Explain the process-based quality management system model for ISO 9001 with
reference to the Plan, Do, Check, Act cycle, and the role of internal audit in the
maintenance and improvement of quality management systems
 Gather objective evidence through interview, observation and sampling of

documentation
 Write factual audit reports that help to improve the effectiveness of the management
system by the implementation of appropriate corrective action
Following successful completion, delegates will receive a CQI and IRCA approved ISO 9001
Internal Auditor training course certificate.
30 April - 01 May 2024
Manchester
€ 1085 + VAT
BYWATER.CO.UK
Training Course
Introduction to ISO 9001:2015 Training Course

OVERVIEW
Discover the main principles of quality management and the process by which it can be
integrated into your business by attending this practical and highly interactive introduction to
ISO 9001.
The course provides an in-depth overview of the ISO 9001:2015 standard and its relevance to
quality management and business improvement. Attendees will learn about the key features of
a process-based Quality Management System (QMS), and the importance of considering risk
in planning.
This one-day course will enable delegates to:
Fully appreciate the business benefits of a QMS.
Understand how to use the Plan, Do, Check, Act (PDCA) model for managing risk and
facilitating continual improvement.
KEY TOPICS
 Overview of ISO 9001:2015 and its relevance to a business/Quality Management

System
 Identifying key interested parties, the key issues of business, and risk-based thinking
 Communication, resources, training, competence and documented information
 Quality management principles and the key components of a QMS
 Annex SL as a framework for all management system standards
 Process approach and how it is used in quality management
 How a QMS establishes a culture of continual improvement
 Leadership and management commitment
 Integration of management systems
BYWATER.CO.UK
Training Course
 Performance evaluation and analysis

 The role of certification bodies.
SKILLS GAINED
By the end of this ISO 9001:2015 Introduction course, attendees will:
 understand the principles and interpret the key requirements of ISO 9001:2015, and
appreciate how they apply to their business processes
 be able to initiate the QMS implementation process (or develop and enhance their
existing QMS) within their organization
 be able to share the knowledge with their colleagues.
A certificate will be awarded to those who complete the course, in recognition of their new
knowledge and understanding of ISO 9001.
29 April 2024
Manchester
Contact us for the price.

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bywater.co.

ISO 9001 Lead Auditor Training Course

 Principles of Business Process Management

COURSE DATE AND VENUE

ISO 9001 Internal Auditor Training Course

 Ensuring the adequacy of a quality management system

 Ensuring that the system conforms to ISO 9001:2015

 Identifying risks and opportunities for process and business improvement

 Introduction to quality management systems (QMS) auditing

 Quality management systems (and related standards)

 The attributes and role of an internal auditor

 Factors for determining audit frequency

 The internal audit process: audit performance, including interviewing techniques

 Gather objective evidence through interview, observation and sampling of

COURSE DATE AND VENUE

30 April - 01 May 2024

Worsely Park Marriot Hotel and Country Club

Introduction to ISO 9001:2015 Training Course

This one-day course will enable delegates to:

Fully appreciate the business benefits of a QMS.

 Overview of ISO 9001:2015 and its relevance to a business/Quality Management

 Performance evaluation and analysis

By the end of this ISO 9001:2015 Introduction course, attendees will:

COURSE DATE AND VENUE

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