Alienware 15 r4 - Users Guide - en Us

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Alienware 15 R4

Setup and Specifications

Computer Model: Alienware 15 R4


Regulatory Model: P69F
Regulatory Type: P69F002
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to
hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.

© 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.

2018 - 01

Rev. A00
Contents
Set up your computer.................................................... 5
Set up the Virtual Reality (VR) headset—optional.............................. 5
HTC Vive.................................................................................... 5
Oculus Rift..................................................................................6
Oculus Rift with touch................................................................. 8
Alienware Graphics Amplifier............................................................9

Views............................................................................ 11
Base................................................................................................ 11
Display........................................................................................... 12
Front.............................................................................................. 13
Back............................................................................................... 13
Left................................................................................................ 14
Right.............................................................................................. 15

Specifications............................................................... 16
Computer model.............................................................................16
System information..........................................................................16
Operating system............................................................................ 16
Dimensions and weight................................................................... 16
Memory.......................................................................................... 17
Ports and connectors....................................................................... 17
Communications..............................................................................18
Wireless module........................................................................ 18
Audio............................................................................................. 18
Storage.......................................................................................... 19

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Intel Optane storage..................................................................19
Keyboard....................................................................................... 19
Camera..........................................................................................20
Touch pad...................................................................................... 20
Touchpad gestures..................................................................... 21
Battery........................................................................................... 21
Video.............................................................................................22
Power adapter................................................................................22
Display...........................................................................................23
Computer environment................................................................... 23

Keyboard shortcuts..................................................... 25

Getting help and contacting Alienware..................... 26


Self-help resources.........................................................................26
Contacting Alienware..................................................................... 26

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Set up your computer
Connect the power adapter and press the power button.

Set up the Virtual Reality (VR) headset—


optional
NOTE: The VR headset is sold separately.

NOTE: If you are using Alienware Graphics Amplifier with your


computer, see Alienware Graphics Amplifier.

HTC Vive
1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.

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2 Connect the HDMI cable of the HTC Vive headset to the back of your
computer.
3 Connect the USB cable from the Vive hub to the USB 3.1 Gen 1 port at the
right side of your computer.
4 Follow the on-screen instructions to complete the setup.

Oculus Rift
NOTE: The USB dongles are only shipped with computers that are Oculus
certified.

1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.
2 Connect the HDMI cable of the Oculus Rift headset to the back of your
computer.

3 Connect the Oculus Rift headset to the USB Type-A port at the right side of
your computer.

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4 Connect the Oculus Rift tracker to the USB Type-A port at the left side of
your computer.

5 Connect a USB Type-C to Type-A dongle to the Thunderbolt 3 (USB Type-C)


port at the back of your computer.

6 Connect the XBOX controller to the USB Type-A port on the USB dongle.

7 Follow the on-screen instructions to complete the setup.

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Oculus Rift with touch
NOTE: The USB dongles are only shipped with computers that are Oculus
certified.

1 Download and run the setup tools for your VR headset at www.dell.com/
VRsupport.
2 Connect the HDMI cable of the Oculus Rift headset to the back of your
computer.

3 Connect the Oculus Rift headset to the USB Type-A port at the right side of
your computer.
4 Connect a USB Type-C to Type-A dongle to the Thunderbolt 3 (USB Type-C)
port on the back of your computer.

5 Connect the Oculus Rift tracker to the USB Type-A port at the left side of
your computer.

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6 Connect a USB Type-C to Type-A dongle to the USB 3.1 Gen 2 (Type-C)
port at the left side of your computer.

7 Connect the XBOX controller to the USB Type-A port on the USB dongle.

8 Connect the Oculus Rift tracker for Touch to the USB Type-A port on the
dongle.
9 Follow the on-screen instructions to complete the setup.

Alienware Graphics Amplifier


Alienware Graphics Amplifier enables you to connect an external graphics card to
your computer.
When using the Virtual Reality (VR) headset, connect the HDMI cable to the
graphics card installed on your Alienware Graphics Amplifier. The USB cables
from the VR headset can be connected either to your computer or your Alienware
Graphics Amplifier.
NOTE: The USB dongle is not required, if you are connecting the USB 3.0
cables on your VR headset to the USB 3.0 Type-A port on your Alienware
Graphics Amplifier.

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For more information about Alienware Graphics Amplifier, see Alienware Graphics
Amplifier User’s Guide at http://www.dell.com/support.

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Views
Base

1 Power button (Alienhead)


Press to turn on the computer if it is turned off, in sleep state, or in hibernate
state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.

NOTE: You can customize the power-button behavior in Power


Options.
2 Macro keys
Run pre-defined Macros.
Define the macro keys using the Alienware Command Center.

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Display

1 Left microphone
Provides digital sound input for audio recording and voice calls.
2 Camera
Enables you to video chat, capture photos, and record videos.
3 Camera-status light
Turns on when the camera is in use.
4 Right microphone
Provides digital sound input for audio recording and voice calls.
5 Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service
technicians to identify the hardware components in your computer and
access warranty information.

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Front

1 Left speaker
Provides audio output.
2 Right speaker
Provides audio output.

Back

1 Network port (with lights)


Connect an Ethernet (RJ45) cable from a router or a broadband modem for
network or Internet access.
The two lights next to the connector indicate the connectivity status and
network activity.
2 Mini DisplayPort
Connect a TV or another DisplayPort-in enabled device. Provides video and
audio output.
3 HDMI port
Connect a TV or another HDMI-in enabled device. Provides video and audio
output.
4 Thunderbolt 3 (USB Type-C) port

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Supports USB 3.1 Gen 2, DisplayPort 1.2, Thunderbolt 3 and also enables you
to connect to an external display using a display adapter.
Provides data transfer rates up to 10 Gbps for USB 3.1 Gen 2 and up to 40
Gbps for Thunderbolt 3.
5 External graphics port
Connect an Alienware Graphics Amplifier to enhance the graphics
performance.
6 Power-adapter port
Connect a power adapter to provide power to your computer and charge the
battery.

Left

1 Security-cable slot (for Noble locks)


Connect a security cable to prevent unauthorized movement of your
computer.
2 USB 3.1 Gen 2 (Type-C) port
Connect to external storage devices. Provides data transfer speeds up to 10
Gbps.
NOTE: This port does not support video/audio streaming.

3 USB 3.1 Gen 1 port with PowerShare


Connect peripherals such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to
charge your USB devices even when your computer is turned off.

NOTE: If the charge on your computer’s battery is less than 10


percent, you must connect the power adapter to charge your
computer, and USB devices connected to the PowerShare port.

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NOTE: If a USB device is connected to the PowerShare port before
the computer is turned off or in hibernate state, you must disconnect
and connect it again to enable charging.

NOTE: Certain USB devices may not charge when the computer is
turned off or in sleep state. In such cases, turn on the computer to
charge the device.
4 Microphone/headphone port (configurable)
Connect an external microphone for sound input or headphones for sound
output.
5 Headset port
Connect headphones or a headset (headphone and microphone combo).

Right

1 USB 3.1 Gen 1 port


Connect peripherals such as external storage devices and printers. Provides
data transfer speeds up to 5 Gbps.

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Specifications
Computer model
Alienware 15 R4

System information
Table 1. System information

Processor 8th Generation Intel Core i5/i7/i9


Chipset Intel CM246

Operating system
Table 2. Operating system

Operating systems supported


• Windows 10 Home (64-bit)
• Windows 10 Professional (64-bit)

Dimensions and weight


Table 3. Dimensions and weight

Height 25.40 mm (1 in)


Width 389 mm (15.31 in)
Depth 305 mm (12 in)
Weight 3.49 kg (7.69 lb)
NOTE: The weight of your
computer varies depending on
the configuration ordered and
the manufacturing variability.

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Memory
Table 4. Memory specifications

Slots Two SODIMM slots


Type DDR4
Speed 2666 MHz
Configurations supported
Per memory module slot 4 GB, 8 GB, and 16 GB
Total memory 8 GB, 16 GB, and 32 GB

Ports and connectors


Table 5. Ports and connectors

External:
Network One RJ-45 port
USB
• One USB 3.1 Gen 2 (Type-C) port
• One USB 3.1 Gen 1 port with
PowerShare
• One USB 3.1 Gen 1 port
• Thunderbolt 3 (USB Type-C) port

Audio/Video
• One HDMI 2.0 port
• One microphone/headphone port
(configurable)
• One headset port
• One Mini DisplayPort 1.3
• One external graphics port

Internal:
M.2 card
• Three M.2 card slots for solid-state
drive (SATA/PCIe)

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• One M.2 card slot for Wi-Fi and
Bluetooth combo card

Communications
Table 6. Communications specifications

Ethernet 10/100/1000 Mbps Ethernet


controller integrated on system board
Wireless
• Wi-Fi 802.11ac
• Bluetooth 4.1

Wireless module
Table 7. Wireless module specifications

Transfer rate Up to 1733 Mbps


Frequency bands supported Dual band 2.4 GHz/5 GHz
Encryption
• WEP
• WPA
• EAP
• WPS
• PMF
• TKIP

Audio
Table 8. Audio specifications

Controller Realtek ALC 3266


Speakers Stereo
Speaker output
• Average: 4 W
• Peak: 5 W

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Microphone Digital-array microphones
Volume controls Media-control shortcut keys

Storage
Your computer supports one hard drive and three solid-state drives.
Table 9. Storage specifications

Storage type Interface type Capacity


One 2.5-inch hard drive SATA AHCI 6 Gbps Up to 1 TB
One M.2 2242 solid-state drive Up to 1 TB
• SATA AHCI 6 Gbps
• PCIe NVMe up to 32
Gbps

One M.2 2280 solid-state drive Up to 1 TB


• SATA AHCI 6 Gbps
• PCIe NVMe up to 32
Gbps

One M.2 2280 solid-state drive PCIe NVMe up to 32 Gbps Up to 1 TB

Intel Optane storage


Table 10. Intel Optane storage

Interface PCIe 3.0 x2


Connector M.2
Capacity
• 60 GB
• 120 GB

Configurations supported 120 GB

Keyboard
Table 11. Keyboard specifications

Type
• RGB Backlit keyboard

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• RGB per Key keyboard

Shortcut keys Some keys on your keyboard have two


symbols on them. These keys can be
used to type alternate characters or to
perform secondary functions. To type
the alternate character, press Shift and
the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: You can define the
primary behavior of the function
keys (F1–F12) by changing
Function Key Behavior in BIOS
setup program.
Keyboard shortcuts

Camera
Table 12. Camera specifications

Resolution
• Still image: 2 megapixel
• Video: 1920 x 1080 (Full HD) at
30 fps (maximum)

Diagonal viewing angle 74 degrees

Touch pad
Table 13. Touch pad specifications

Resolution
• Horizontal: 1727
• Vertical: 1092

Dimensions
• Height: 56 mm (2.20 in)
• Width: 100 mm (3.94 in)

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Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft
knowledge base article 4027871 at support.microsoft.com.

Battery
Table 14. Battery specifications

Type 4-cell “smart” lithium-ion 6-cell “smart” lithium-ion


(68 WHr) (99 WHr)
Weight (maximum) 0.33 kg (0.72 lb) 0.43 kg (0.94 lb)
Voltage 15.20 VDC 11.40 VDC
Dimensions:
Height 13.50 mm (0.53 in)
Width 259.60 mm (10.22 in)
Depth 89.20 mm (3.51 in)
Temperature range:
Operating 0°C to 35°C (32°F to 95°F)
Storage –20°C to 60°C (–4°F to 140°F)
Charging time 4 hours (when the computer is off)
(approximate)
Life span (approximate) 300 discharge/charge cycles
Coin-cell battery CR-2032
Operating time Varies depending on operating conditions and can
significantly reduce under certain power-intensive
conditions.

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Video
Table 15. Video specifications

Integrated Discrete
Controller Intel UHD Graphics 630
• AMD Radeon RX 570
• NVIDIA GeForce
GTX 1060
• NVIDIA GeForce
GTX 1070
• NVIDIA GeForce
GTX 1080 with Max-
Q Design Technology

Memory
• 6 GB GDDR5
• 8 GB GDDR5
• 8 GB GDDR5X

Power adapter
Table 16. Power adapter specifications

Type E180 W E240 W


Input current (maximum) 2.34 A/2.50 A 3.50 A
Output current (continuous) 9.23 A 12.30 A
Diameter (connector) 7.40 mm
Input voltage 100 VAC–240 VAC
Input frequency 50 Hz–60 Hz
Rated output voltage 19.50 VDC
Temperature range:
Operating 0°C to 40°C (32°F to 104°F)
Storage –40°C to 70°C (–40°F to 158°F)

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Display
Table 17. Display specifications

Type 15-inch FHD 15-inch UHD


G-Sync support Optional Yes
Resolution (maximum) 1920 x 1080 3840 x 2160
Pixel pitch 0.179 mm 0.090 mm
Operating angle 140 degrees 140 degrees
Viewing angle 80 degrees
• 80 degrees
• 60/60/50/50
degrees

Refresh rate 60 Hz
• 60 Hz
• 120 Hz

Dimensions: (excluding bezel)


Width 344.16 mm (13.54 in) 345.60 mm
(13.60 in)
Height 193.59 mm (7.62 in) 194.40 mm
(7.65 in)
Diagonal 394.87 mm (15.54 in) 396.52 mm
(15.61 in)
Controls Brightness can be controlled using
shortcut keys

Computer environment
Airborne contaminant level: G2 or lower as defined by ISA-S71.04-1985

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Table 18. Computer environment

Operating Storage
Temperature range 0°C to 35°C (32°F to –40°C to 65°C (–40°F to
95°F) 149°F)
Relative humidity 10% to 90% 0% to 95%
(maximum) (non-condensing) (non-condensing)
Vibration (maximum) 0.66 GRMS 1.30 GRMS
Shock (maximum)* 110 G† 160 G ‡
Altitude (maximum) –15.20 m to 3048 m –15.20 m to 10,668 m
(–50 ft to 10,000 ft) (–50 ft to 35,000 ft)

* Measured using a random vibration spectrum that simulates user environment.

† Measured using a 2 ms half-sine pulse when the hard drive is in use.

‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.

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Keyboard shortcuts
Table 19. List of keyboard shortcuts

Keys Description
Disconnect Alienware Graphics
Amplifier
Disable/enable wireless

Mute audio

Decrease volume

Increase volume

Switch to external display

Decrease brightness

Increase brightness

Disable/enable touch pad

Disable/enable AlienFX

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Getting help and contacting
Alienware
Self-help resources
You can get information and help on Alienware products and services using these
online self-help resources:
Table 20. Alienware products and online self-help resources

Information about Alienware products www.alienware.com


and services

Dell Help & Support app

Tips

Contact Support In Windows search, type Contact


Support, and press Enter.

Online help for operating system www.dell.com/support/windows


www.dell.com/support/linux
Troubleshooting information, user www.alienware.com/gamingservices
manuals, setup instructions, product
specifications, technical help blogs,
drivers, software updates, and so on

VR Support www.dell.com/VRsupport

Videos providing step-by-step www.youtube.com/alienwareservices


instructions to service your computer

Contacting Alienware
To contact Alienware for sales, technical support, or customer service issues, see
www.alienware.com.

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NOTE: Availability varies by country and product, and some services may
not be available in your country.

NOTE: If you do not have an active internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.

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