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KFriday New User Guide v1.2

Guia kfriday

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Ame rabago
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104 views2 pages

KFriday New User Guide v1.2

Guia kfriday

Uploaded by

Ame rabago
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Kfriday New User Guide

Ver 1.2

Thank you for joining our Kfriday Family. We are sure you might have a lot of questions
regarding how we work and our payment system. Allow us to take a few minutes of your time
explantion our guidelines as this will help you understand us better!

MY INCOMING GOODS
After you purchased an item, you will need to fill up the “My Incoming Goods” form. This
form is advisable to be filled after you have the tracking number. Packages might be splitted into
2 or more due to the weight/volume. You will need to submit more incoming good forms if
necessary. Once your package arrives at our warehouse, it will NOT be updated right away. It
will be scanned and uploaded to our database before updating it to your Post Box. This normally
will take up to 24hours. If your package has arrived but still not showing up in our system after 2
working days, please feel free to check out our Lost&Found. If still not found, contact us and we
can assist you further.

Lost & Found: https://www.kfriday.net/members

ORDER FOR ME
If you want to purchase an item but don't know how, our purchasing team is here to help!
Submit the Order For Me form with the link attached and our team will get in touch with you as
soon as possible. Once the order is completed, you will need to send the payment by following
the invoice provided. Domestic shipping will NOT be available for all Order For Me purchases
during forwarding requests.

Order for Me Fee: https://www.kfriday.net/assistance

UNBOXING SERVICE
If you would like to see what’s inside your box before forwarding, you may request for
Unboxing Service. Each unboxing request is for 1 package only. As the intermediary, we can
help you count the quantity however please be minded we will NOT be responsible for any
miscounted package. This is only to be used as a Guide. You may also count it from the video
that we will provide. A BOT message will be sent once service is completed/ Pricing for
Unboxing service are as follows: <10kg 1500/per package. >10kg 2500/per package. Payment
will be made when forwarding has been completed.

**All prices are subject to changes, please check our website or contact us for the most
updated price.

INCLUSION SERVICE
If you want to decrease the weight and volume by removing unnecessary items, Our
Inclusion Service is here for you! This service is mainly for (but not limited to) Kpop albums.
Each request must be from the same album (can be a different version). If you would like to do
an inclusion service for different artists and/or albums, please request it separately. For special
requests such as; bookmark /calendar which might not be included in the option, you can drop it
in the note. Once completed, BOT messages will be sent with photo and video included. The
Inclusion Service will provide 30 days of free storage.

Service fee
• 1200 won/album if we ordered them for you
• 1800 won/album otherwise.
• Minimum quantity is 10 albums

**All prices are subject to changes, please check our website or contact us for the most
updated price.

FORWARDING SERVICE
Feeling Excited to receive your Goods? You can request for a Forwarding Service.
Package might be split into 2 or more boxes if the weight or volume exceeds 25kg. Currently
our main partners are Fedex and UPS. We will choose the cheapest option for you. You will
receive a BOT message once the forwarding has been completed.

PAYMENT
Invoice for Unboxing Service, Inclusion Service & Forwarding Service will be sent out
once Forwarding has been completed. You will be receiving a BOT message with the
payment Guild. Paypal and Wise are our current payment methods (USD Only). You will have
15days to complete the payment. On the 16th day onwards, we will be charging 1500 won
per box per day. If payment still couldn’t be completed after 60 days. We will be sending a
final warning and the package might be discarded without notification.

EXCITED???
When you are ready to receive your Kfriday ID, please reply with the word KReady and
we will process your application asap. Remember Limited Time ONLY!!! Are you KReady???

Last Update: 20220615


END

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