Cat P2 GR11 QP Nov2020 Eng D

NATIONAL
SENIOR CERTIFICATE
GRADE 11
NOVEMBER 2020
COMPUTER APPLICATIONS TECHNOLOGY P2

(EXEMPLAR)
MARKS: 150
TIME: 3 hours
*ICATNE2*
This question paper consists of 17 pages.

2 COMPUTER APPLICATIONS TECHNOLOGY P2 (EC/NOVEMBER 2020)
INSTRUCTIONS AND INFORMATION
1. This question paper consists of:
SECTION A (25 marks)

SECTION B (75 marks)
SECTION C (50 marks)
2. Answer ALL the questions.
3. Number the answers correctly according to the numbering system used in

this question paper.
4. Start EACH question on a NEW page.
5. Do NOT write in the right-hand margin of the ANSWER BOOK.
6. Leave a line after EACH sub-question.
7. In general, one mark is allocated per fact. A 2-mark question would therefore
require TWO facts, etc.
8. All answers MUST be related to Computer Applications Technology.
9. Answers such as ‘cheaper’, ‘slower’/’faster’ and ‘easier’ will ONLY be

accepted if it is used together with a reason or an explanation.
10. Do not use branch names in answers, unless specifically required.
11. Write neatly and legibly.
Copyright reserved Please turn over

(EC/NOVEMBER 2020) COMPUTER APPLICATIONS TECHNOLOGY P2 3
SECTION A
QUESTION 1: MULTIPLE-CHOICE QUESTIONS
Various options are provided as possible answers to the following questions. Choose
the answer and write only the letter (A–D) next to the question numbers (1.1–1.10) in
the ANSWER BOOK, for example 1.11 D.
1.1 A collection of unprocessed facts, figures and symbols, is known as …
A information.
B pre-processed facts.
C data.
D output. (1)
1.2 New technology makes it possible for the police and licence department to import
people's fingerprints electronically into the system. This method is known as …
input.
A biometric
B terminal
C digital
D optimal (1)
1.3 Plug and Play refers to …
A cellular communications technology.

B technology that makes the quick plugging in and using of peripherals very
easy.
C a variety of computer games.
D the process of burning or playing CDs. (1)
1.4 Nowadays it is common practice to run an online diary or journal. This is known
as …
A pharming.
B wikis.
C vlogging.
D blogging. (1)
1.5 The network in Peter's office building covers a small area. This type of network
is known as a …
A WAN.
B GAN.
C PAN.
D LAN. (1)

1.6 The illegal sending of an e-mail message claiming to be from a bank, is known
as …
A phishing.
B pharming.
C spyware.
D spamming. (1)
1.7 A recorded audio message stored on a website that can be downloaded to a

digital device is known as a …
A web browser.
B podcast.
C website.
D ISP. (1)
1.8 The purchase of goods and services over the Internet (e.g. booking holiday
accommodation) is known as …
A e-commerce.
B cyber business.
C EFT.
D downloading. (1)
1.9 What type of break must you insert to force a new page in a document?
A Soft page break

B Section break
C Continuous break
D Hard page break (1)
1.10 Which one of the following is the best description of the 'Magnifier' accessibility
option in Windows?
A Sets up the High Contrast option to reduce eyestrain.

B Reads on-screen dialog boxes, menus and buttons aloud.
C Enlarges selected text and other on-screen viewing.
D Configures your computer system to meet your vision, hearing and
mobility needs. (1)
[10]

QUESTION 2: MATCHING ITEMS
Choose a term/concept from COLUMN B that matches a description in COLUMN A.

Write only the letter (A–M) next to the question number (2.1–2.10) in the ANSWER
BOOK, for example 2.11 N.
COLUMN A COLUMN B
2.1 The ratio between the width and height of a A ppm
screen
2.2 The specification in which the brightness of a B ISO

data projector is measured
2.3 A type of printer that can be used to make real, C design view
physical objects
2.4 The specification in which the resolution of a D QR-code

printer is measured
2.5 The specification in which the speed of a printer E Lumens

is measured
2.6 A type of technology that mobile devices can F datasheet view

make use of to determine the user’s geographical
location (where they are)
2.7 A code that, when scanned, allows you to access G dpi

a website without having to type in the URL
2.8 Software used to convert scanned images into H aspect ratio

editable text
2.9 The setting on the camera for measuring the I contrast ratio
sensitivity to light
2.10 The view in Access that displays the content of J OCR

a table in rows and columns
K 3D printer
L GPS
M laser printer
(10 x 1) [10]

QUESTION 3: TRUE/FALSE ITEM
Indicate whether the following statements are TRUE or FALSE. Write ‘true’ or ‘false’
next to the question number (3.1–3.5) in the ANSWER BOOK. Correct the statement
if it is FALSE. Change the underlined word(s) to make the statement TRUE. (You
may not simply use the word ‘NOT’ to change the statement. NO mark will be
awarded if only FALSE is written down.)
EXAMPLES:
QUESTION ANSWER
Facebook is an example of a social networking website. True
A NIC has slots for hardware components such as the
CPU. False – motherboard
3.1 A hyperlink is a built-in connection to another related webpage or website,

usually indicated as underlined text or graphic. (1)
3.2 A header is text that appears within the bottom margin of all pages in a
document or file. (1)
3.3 Freeware usually stops working when the trial period has expired. (1)
3.4 A check box allows the user to choose only one from a given set of options. (1)
3.5 The interface is the way the different functions of a program are arranged and
provides a way in which users can use programs to communicate with the
computer. (1)
[5]
TOTAL SECTION A: 25

SECTION B
QUESTION 4: SYSTEM TECHNOLOGIES
Study the advertisement below before answering the questions that follow.
NOTEBOOK G74SX
• Core i5
• 17.3" full HD 1920 x 1080 LED display
• 8 GB DDR3 RAM
• 750 GB HDD + 160 GB SSD
• Integrated Intel HD3000 graphics
• Blu-ray writer
• Backlit keyboard
• Wireless LAN and Bluetooth
• Windows 10
• Microsoft Security Essentials
4.1 Give the specification in the advertisement that refers to the processor. (1)
4.2 The display is specified as a 17.3" full HD 1920 x 1080 LED display.
4.2.1 Which specification does 17.3" refer to? (1)
4.2.2 Name the specification that the numbers 1920 x 1080 refer to. (1)
4.2.3 What does HD stand for? (1)
4.3 Explain TWO functions of RAM in a computer. (2)
4.4 An operating system is mentioned in the advertisement.
4.4.1 Name the operating system mentioned in the advertisement. (1)
4.4.2 Name ONE open-source operating system that could be used on

this computer. (1)
4.5 The advertisement specifies an HDD and an SSD (solid state drive).
4.5.1 What is the main advantage of a solid state drive when compared
to other drives? (1)
4.5.2 What is the main function of the HDD? (1)

4.6 The specification 'Integrated Intel HD3000 graphics' appears in the

advertisement.
What does the term integrated refer to? (1)
4.7 Backup utilities enable users to make copies of certain files but you can also
archive your files.
Explain the term archive. (2)
4.8 The advertisement does not specifically mention input devices other than
the built-in backlit keyboard on the notebook.
Name TWO input devices (other than the keyboard) that you would expect
to be built into the notebook. (2)
4.9 Suggest a way in which a person who cannot use his or her hands, can create
a document by themselves. In your answer, include the hardware and
software needed. (2)
4.10 Losing data when working on a computer can cause much frustration.
4.10.1 Name the device that users can connect to their computers that will
prevent the loss of data during a power failure. (1)
4.10.2 Discuss TWO other ways in which a user could ensure that data is
not deleted or altered by mistake. (2)
4.11 A wide variety of application software is available on the internet.
4.11.1 Name the type or class of software used to access and view web
pages on the internet.
Do NOT use specific examples or brand names in your answer. (1)
4.11.2 State TWO ways in which people can communicate person-to-

person using (web) applications on the computer. (2)
4.11.3 Name the general term used to describe the illegal use and illegal
distribution of software. (1)
4.11.4 Name the system application you should use to remove unwanted
programs, rather than simply delete them. (1)
[25]

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES
5.1 People are increasingly using networked computers for business, education,
communication and entertainment.
5.1.1 Give a definition of a network. (2)
5.1.2 Give TWO reasons for setting up a network at a business. (2)
5.2 Name THREE hardware components needed to set up a network. (3)
5.3 What is the main difference between a client computer (workstation) and a
network server? (2)
5.4 Name TWO services offered by an ISP. (2)
5.5 What is the World Wide Web? (2)
5.6 Users may become the victims of fraud as a result of their Internet access or
e-mail usage.
State TWO ways in which banks protect users to ensure that transactions
carried out over the internet are secure. (2)
[15]

QUESTION 6: INFORMATION MANAGEMENT
6.1 Refer to a formal written report, such as your PAT, and explain the purpose
of an:
6.1.1 Abstract (1)
6.1.2 Introduction (1)
6.2 When you did research for your PAT, you found some of the information on
the topic appeared to be unsuitable.
State TWO indications that some of the information found may not be accurate
and cannot be used in your report. (2)
6.3 Closed questions have a set of answers to choose from.
6.3.1 Discuss ONE limitation of using closed questions in a questionnaire. (1)
6.3.2 Give TWO benefits for a researcher when closed questions are
answered electronically. (2)
6.4 Study the graph below that shows the final outcome of a national election
and answer the question that follows.
Give THREE reasons why it is difficult to interpret the graph. (3)

[10]

QUESTION 7: SOCIAL IMPLICATIONS
7.1 Many cases of internet addiction are reported.
Name TWO activities users engage in on the internet that could lead to
addiction. (2)
7.2 Name ONE way you could secure your laptop to your desk. (1)
7.3 Electricity is an expensive resource.
Name THREE ways in which you can save electricity when making use of
electronic devices like laptops or computers. (3)
7.4 Social engineering has become a real threat to computer users today.
7.4.1 Briefly explain what social engineering is. (1)
7.4.2 Give TWO precautions you can take to prevent becoming a victim
of a social engineering attack via e-mail. (2)
7.5 Spyware is becoming a huge problem for computer users.
What is the aim of spyware? (1)

[10]

QUESTION 8: SOLUTION DEVELOPMENT
8.1 Some of the applications typically used in a small business are:
x Spreadsheet application
x Word processing application
x Database application
x E-mail software
x Web browser software
Choose TWO of the applications from the list above and state the use or
function of each of these two applications in a small business. (2)
8.2 Study the spreadsheet below and answer the questions that follow.
8.2.1 Suggest a change to the formatting of cells B4:B7 to automatically

display the ‘R’ symbol for each value. (1)
8.2.2 The screenshot above shows a result of 0.00 in cell B7 for a correct
function that was entered as = SUM(B4:B6).
How must the spreadsheet be changed to obtain the correct result from
the function? (2)
8.2.3 Suggest ONE way in which the formatting can be changed to make it
easier to read or interpret the spreadsheet. (1)
8.3 Briefly explain how to check whether there is enough space on a flash disk to
save a file of 2 GB. (1)
8.4 You have seen that a word processing document can be saved as a text file
or as a word processing file.
Give TWO differences between a text file (.txt) and a file saved as a word
processing document (doc). (2)

8.5 You are working on a confidential document and would like to ensure that
others, who have access to his computer, do not read it.
Briefly explain TWO ways how you could do this. (2)
8.6 You have set up a database of your regular customers. An extract from the
customer table is shown below:
8.6.1 When the cellphone numbers are entered into the database table, the
zero at the beginning simply disappears.
Explain the likely cause of this problem and suggest how it could be
overcome. (2)
8.6.2 The entire address of each customer has been stored in one field.
Give TWO reasons why this is not a desirable approach. (2)
[15]
TOTAL SECTION B: 75

SECTION C: INTEGRATED SCENARIO
QUESTION 9
Your school is hosting a computer fair in the school hall. The organiser has asked
you to help with the exhibitions. All the computers will be linked in a network to the
server at the information desk. Visitors will have an opportunity to interact with the
equipment and to purchase items that are on sale.
9.1 The value of ICT in the workplace needs to be promoted at the fair.
Give TWO general advantages of using computers in business, apart from their
usefulness in communication. (2)
9.2 Various types of servers and portable computers will be on show.
9.2.1 Give TWO advantages of using a proxy server, apart from the
general function of any server in a network. (2)
9.2.2 Give TWO disadvantages of portable computers over desktop

machines, apart from any cost-related issues. (2)
9.3 The stands of the exhibitors need to be networked to each other, and also need
to have an internet connection.
9.3.1 Give TWO advantages of connecting this network wirelessly rather

than by using cables. (2)
9.3.2 A hotspot will be set up to provide internet connectivity.
Explain what a hotspot is and name the wireless technology associated

with a hotspot. (2)
9.4 It is important for exhibitors to install software on their computers to protect

them against malware, especially as the computers will be networked.
9.4.1 Briefly explain how criminals trick people into installing a Trojan
program on their computer. (2)
9.4.2 Give TWO disadvantages of a network, in the context of the fight

against malware. (2)
9.4.3 After installing anti-malware software, one of the exhibitors found that
several files on his hard drive had been quarantined.
Briefly explain what ‘quarantined’ means in this context. (2)
9.4.4 Give the general name for the type of software that will allow
exhibitors to control which programs can access the internet. (1)

9.5 Various types of input devices will be on show at the fair.
Give ONE specific input device that will increase the efficiency and
productivity of each of the following types of user:
9.5.1 Someone who has to convert a large number of hard copies to

digital format. (1)
9.5.2 A digital artist (1)
9.6 Multifunction printers and other types of printers will be on show at one of
the
stands.
9.6.1 Give TWO reasons why a business might wish to purchase a

multifunction printer. (2)
9.6.2 All new printers are supplied with a CD or DVD containing driver
software.
Briefly explain the function of a driver. (2)
9.7 Several external hard drives will be on display, but no optical drives will be
on display.
Give TWO reasons why CDs and DVDs are not used as much today as
they used to be. (2)
[25]

QUESTION 10
10.1 The organiser is testing a new office suite but the software still has bugs
(errors) and often freezes on his computer.
10.1.1 Give the keystroke combination that he can use to close the non-
responding application, without having to reboot the computer. (1)
10.1.2 Briefly explain the difference between a patch and a service pack in
terms of the role (function) each one plays in keeping software
updated. (2)
10.2 An exhibitor will be demonstrating video editing software to groups of people

in sessions, with 10 to 15 people per session. He needs to obtain a number
of large MPEG and AVI files, as well as a program file called VIDMaker.exe,
from his friend Hans in Germany.
10.2.1 Give TWO reasons, with reference to the scenario, why Hans may
decide NOT to send these files as e-mail attachments. (2)
10.2.2 Suggest TWO suitable output devices that the exhibitor could use to
display the video clips to the groups of people, as a normal computer
monitor will be too small. (2)
10.3 A barcode scanner will be installed at the exit for the purchasing process.
Give TWO benefits of using a barcode scanner for data entry over using a
keyboard. (2)
10.4 The organiser wonders whether visitors should be given a printed document
with details of exhibits at the Fair, or whether they should make use of a
touch screen computer at the information desk.
10.4.1 Give TWO potential benefits of using a touch screen as opposed to a

printed document in this situation, besides the fact that paper will be
saved. (2)
10.4.2 Give ONE print option that can be used to save paper, besides
printing on both sides of the paper. (1)
10.4.3 Briefly explain what is meant by the term green computing and list
TWO ways in which one can practice green computing, besides the
fact that paper can be saved. (4)

10.5 Skype is a popular software package that uses VoIP technology.
10.5.1 Explain in your own words what VoIP allows you to do. (2)
10.5.2 Give THREE disadvantages of using VoIP software, besides the

fact that an internet connection is needed. (3)
10.5.3 Give TWO advantages of cloud computing, besides the fact that
you can use the software wherever you have an internet
connection. (2)
10.6 Give TWO features that are available in a database program like Access,
that can help minimise (reduce) the number of data entry mistakes. (2)
[25]
TOTAL SECTION C: 50
GRAND TOTAL: 150

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NATIONAL

COMPUTER APPLICATIONS TECHNOLOGY P2

This question paper consists of 17 pages.

INSTRUCTIONS AND INFORMATION

1. This question paper consists of:

SECTION A (25 marks)

2. Answer ALL the questions.

3. Number the answers correctly according to the numbering system used in

4. Start EACH question on a NEW page.

5. Do NOT write in the right-hand margin of the ANSWER BOOK.

6. Leave a line after EACH sub-question.

8. All answers MUST be related to Computer Applications Technology.

9. Answers such as ‘cheaper’, ‘slower’/’faster’ and ‘easier’ will ONLY be

10. Do not use branch names in answers, unless specifically required.

11. Write neatly and legibly.

Copyright reserved Please turn over

QUESTION 1: MULTIPLE-CHOICE QUESTIONS

1.1 A collection of unprocessed facts, figures and symbols, is known as …

1.3 Plug and Play refers to …

A cellular communications technology.

Copyright reserved Please turn over

1.7 A recorded audio message stored on a website that can be downloaded to a

A Soft page break

A Sets up the High Contrast option to reduce eyestrain.

Copyright reserved Please turn over

QUESTION 2: MATCHING ITEMS

Choose a term/concept from COLUMN B that matches a description in COLUMN A.

2.2 The specification in which the brightness of a B ISO

2.4 The specification in which the resolution of a D QR-code

2.5 The specification in which the speed of a printer E Lumens

2.6 A type of technology that mobile devices can F datasheet view

2.7 A code that, when scanned, allows you to access G dpi

2.8 Software used to convert scanned images into H aspect ratio

2.10 The view in Access that displays the content of J OCR

Copyright reserved Please turn over

QUESTION 3: TRUE/FALSE ITEM

3.1 A hyperlink is a built-in connection to another related webpage or website,

Copyright reserved Please turn over

QUESTION 4: SYSTEM TECHNOLOGIES

4.2.1 Which specification does 17.3" refer to? (1)

4.2.3 What does HD stand for? (1)

4.3 Explain TWO functions of RAM in a computer. (2)

4.4 An operating system is mentioned in the advertisement.

4.4.1 Name the operating system mentioned in the advertisement. (1)

4.4.2 Name ONE open-source operating system that could be used on

4.5.2 What is the main function of the HDD? (1)

Copyright reserved Please turn over

4.6 The specification 'Integrated Intel HD3000 graphics' appears in the

What does the term integrated refer to? (1)

Explain the term archive. (2)

4.11 A wide variety of application software is available on the internet.

Do NOT use specific examples or brand names in your answer. (1)

4.11.2 State TWO ways in which people can communicate person-to-

Copyright reserved Please turn over

QUESTION 5: INTERNET AND NETWORK TECHNOLOGIES

5.1.1 Give a definition of a network. (2)

5.1.2 Give TWO reasons for setting up a network at a business. (2)

5.2 Name THREE hardware components needed to set up a network. (3)

5.4 Name TWO services offered by an ISP. (2)