Problem Statement
Problem Statement
In order to arrive at your problem statement, you must decide upon your desired future state
and the current state along with its identified consequences.
This statement is completely objective, focusing only on the facts of the problem and
leaving out any subjective opinions. To make this easier, it's recommended that you ask who,
what, when, where and why to create the structure for your problem statement. This will also
make it easier to create and read, and makes the problem at hand more comprehensible and
therefore solvable.
Remember, that the problem statement, in addition to defining a pressing issue, is a lead-in to
a proposal of a timely, effective solution. But: you do not lay out your solution, just a proposed
direction signaling how you will address the problem.
All elementary students (who) in our town should have access to laptops (what) in order to take
part in online education.
Currently (When) 57 children in our town (exactly who) lack access to a laptop or need to share
one with siblings and therefore are not able to participate in online schooling at all times (why).
This results in them falling behind, getting low scores and feeling left behind.
We suggest to carry out an online fundraising campaign among our residents next week to
quickly tackle this problem (How).
Team interaction:
You might find this online collaboration tool helpful:
https://www.mural.co/templates/problem-statement
Mural guides you through 4 blocks:
Who is affected?
What is the problem about?
Where and when does it occur?
Why is it important?