Paytm Bus Eticket

For Assistance Operator Contact:
9414126815 02912626265
2771043
PNR Ticket ID Order ID
518120 TS240428100717160304GWEJ 23407498739
Departure Arrival
JODHPUR MEHSANA
9:55 PM, Sun, 28 Apr 2024 5:12 AM, Mon, 29 Apr 2024
Bus Operator Name Driver Contact & Vehicle Number

Gajraj Travels You will get the driver contact
number and vehicle number 30 mins
to 1 hour before departure
Boarding Point Dropping Point

Shree Gajraj Travels Near Dalle Khan
BYPASS
ki chakki
near dalle khan ki chakki BYPASS
Opp.Gangeswar Mahadev Mandir
Opp.Gangeswar Mahadev Mandir
Reporting Time Boarding Time

9:40 PM 9:55 PM
Traveller Details
1. Shyam Charan Male Seat No: S11
2. Jitu Male Seat No: S12
Fare & Payment Details
Base Fare (2 Travellers): ₹ 2000
Operator GST : ₹ 100
Cancel Protect : ₹ 152
Total Amount Paid : ₹ 2252
Yay ! You are eligible for 100% refund on cancellation of this ticket 4 hours prior to a departure.
Cancellation Policy:
a. You are eligible for free cancellation if you cancel the ticket up to 4 hours prior to
travel. Terms and Conditions apply.
b. If you cancel within 4 hours of travel, cancellation policy of bus operator will be
applicable.
Refund
Time of Cancellation Refund Amount
percentage
Non refundable After Sun,

Non-refundable Non-refundable
28 Apr 9:55 AM
Terms and Conditions:

Paytm is only a bus ticket booking platform. It does not operate bus services of its own.
In order to provide a comprehensive choice of bus operators, departure times and prices
to customers, it has tied up with many bus operators and service providers.
a. Child Policy: It is mandatory for children above the age of 3 years to have a bus
ticket unless the bus operator specifies otherwise in their terms and conditions.
b. Luggage Policy: A passenger may carry up to 20 kilograms of luggage. In the event
the passenger carries additional luggage than what is specified above, the bus operator
may charge as per his Policy.
c. Pet Policy: Pets are not allowed.
d. Liquor Policy: Carrying or consuming liquor inside the bus is strictly prohibited. Bus
Operators reserve the right to deboard drunk passengers. In such scenarios, a refund is
not applicable.
e. Amenities on the buses as shown on Paytm have been configured and provided by the
bus service provider (bus operator). These amenities will be provided unless there are
some exceptions on certain days. Please note that Paytm provides this information in
good faith to help passengers to make an informed decision. Provision of video, air
conditioning and any such other services mentioned by Paytm’s travel partners in the
buses is their own responsibility. Any refunds/claims due to non-functioning or un-
availability of these services needs to be settled directly with the bus service provider.
f. In case a booking confirmation e mail and SMS gets delayed or fails because of
technical reasons or as a result of incorrect e mail ID/phone number provided by the
user, etc., a ticket will be considered ‘booked’ as long as the ticket shows up on the
confirmation page of the Paytm Platform.
g. For any issues relating to cancellation or refund, the passenger may contact Paytm
within 10 days of date of travel, beyond which period request would not be processed.
h. Paytm may call the mobile phone number provided by You while registering with the
Paytm Platform, or any updated mobile number subsequently provided by You on the
Paytm Platform, or contact You via e-mail, for the purpose of collecting feedback from
You regarding Your travel bookings, including but not limited to the bus facilities and/or
services of the bus operator.
Documents required:
a. A copy of the ticket (a printout of the ticket or the printout of the ticket e mail).
b. Identity proof (Aadhaar Card, Driving license, Student ID card, Company ID card,
Passport, PAN card or Voter ID card). Failing to do so, they may not be allowed to board
the bus.
Paytm is responsible for:

a. Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its
network of bus operators
b. Providing refund and support in the event of cancellation.
c. Providing customer support and information in case of any delays / inconvenience.
Paytm is not responsible for:

a. The bus operator’s bus not departing/reaching on time.
b. The bus operator’s employees being unprofessional or engaging in unlawful conduct.
c. The bus operator’s bus seats, etc., not being up to the customer’s expectation.
d. The bus operators expectation.
e. The bus operator canceling the trip due to unavoidable reasons.
f. The baggage of the customer getting lost / stolen / damaged.
g. The bus operator changing a customer's seat at the last minute to accommodate a
lady / child.
h. The customer is waiting at the wrong boarding point (please call the bus operator to
find out the exact boarding point if You are not a regular traveler on that particular bus
or route).
i. The bus operator changing the boarding point and/or using a pick-up vehicle at the
boarding point to take customers to the bus departure point.
j. Any kind of journey inconvenience, injury or death, caused during the journey or
flowing from the journey.
k. Any transaction outside of Paytm that happens between the operator and passenger.
For Assistance:
Operator Contact
Paytm Helpline 24x7 Paytm Care
Contact for travel-related
details like driver's contact, Contact for booking-related, Avail our 24x7 Paytm Help
vehicle details refund-related, cancellation- Section to get all your
related, or any other issues queries resolved quickly
9414126815
0120 4880880 (24x7) Click here
02912626265 2771043

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Paytm Bus Eticket

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For Assistance Operator Contact:

PNR Ticket ID Order ID

518120 TS240428100717160304GWEJ 23407498739

Bus Operator Name Driver Contact & Vehicle Number

Boarding Point Dropping Point

Reporting Time Boarding Time

2. Jitu Male Seat No: S12

Fare & Payment Details

Base Fare (2 Travellers): ₹ 2000

Operator GST : ₹ 100

Cancel Protect : ₹ 152

Total Amount Paid : ₹ 2252

Non refundable After Sun,

Terms and Conditions:

Paytm is responsible for:

Paytm is not responsible for:

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