DADAI HURUBA | Business Analyst | PMO Analyst

Email: dadai.h@yahoo.com Phone: 07576840881 Nationality: British

PROFILE
A versatile Project Professional with over many years of experience working in fast paced project environments,
managing and successfully executing projects such as Digital Transformation, Product Development, Regulatory
Change and Process Reengineering. I am a competent, talented certified Business Analyst and PMO Analyst
currently, a strong collaborator, communicator and output driven. My adeptness in using Project Management
methodologies and analytical tools enables me to effectively mitigate risk, manage deliverables and stakeholders at
all levels. I have helped to deliver CRMs, ERPs, DMS, CMS, App Development, Process Improvement and other
Change Projects successfully. I am now looking for a new exciting challenge in the project space.

EXPERIENCE OUTLINE
 Jun 2021 to Date Maersk: Senior Business Analyst
 Oct 2018 to Jun2021 Bellway: Business Analyst
 July 2014 to Oct 2018 Santander: PMO Lead
 Nov 2010 to July 2014 British Telecom: Business Analyst
 March 2006 to Oct 2010 BUPA: PMO Analyst

DETAILED EXPERIENCE HISTORY

Maersk | Senior Business Analyst | Jun 2021 to Present

RESPONSIBILITIES
 Documented Use Cases, Use Case Diagrams, User Journey and Persona Documents.
 Performed key functions including requirements elicitation, writing User Stories, production of Proposals,
Business Cases, BRD, RAID Management, Test Plan / Scripts, Project Closure Documents under Agile Scrum
and Waterfall methodologies.
 Deep Dive Meeting with Subject Matter Experts & End Users to analyse and problem solve.
 Responsible for Requirements capture and documentation. Gathered requirements from cross functional
stakeholders with techniques such as Workshops, JAD, Interviews, Document Reviews, Survey and Shadowing
 Responsible for Requirements Engineering on multiple cross functional projects including hundreds of
Trusted Digital Identity and Access [TDIA] PAM Migration Functional and Non-Functional Requirements
 Worked with the Scrum Team including PO, Scrum Master and the 3 Amigos to deliver MVP in each sprint and
conforming to Agile Principles and all Scrum ceremonies i.e. Sprint Planning, Stand Ups, Sprint Review and
Sprint Retro and Backlog Refinement.
 Led the Vendor Selection Process (RFP) End to End for PAM Migration SaaS (CyberArk to Delinea)
 Collaborated with Third Party Vendor to agree Statement of Works [SoW] defining all activities and
deliverables for the technical solution [Fast Track Onboarding] i.e. High Level Design [HLD] Document, Test
Strategy and Change Management Plan.
 Drove Workshops to capture requirements from Warehouse Managers for all warehouses
 Purchase Order [PO] & Budget Management for Technical Solution [Fast Track Onboarding]
 Various responsibilities within Cyber Security & Identity Management
 Developed a Technical Solution [Microsoft Azure] to provide [T]UID for each new resource.
 Produced Documented Entity Relationship Diagrams (ERD) and Wireframes [UI] using Pencil, Figma.
 Performed the End to End analysis on all the Legacy systems. Gathered, validated and documented the “As-
Is”, “To-Be” and identified gaps for process improvement.
 Defined Global Rollout, defined escalation processes, mapping processes in ARIS including Global Framework
 Defined final Technical capabilities across the network.
 Created a Blueprint Document to be used for the rollout, created Options Paper Standardised ways of
working across EMEA and Led Discovery and Design Workshops for warehouse operational processes
KEY ACHIEVEMENTS / PROJECTS
Workday ERP: Successful implementation of £5m Global Workday HR system End to End.
JML (Joiners, Movers, Leavers) Process Improvement: Implemented improvements across JML, enhancing
operational efficiency and productivity for Joiners, Movers and Leavers. This resulted in 75% increased efficiency
in the People Function of the business.
Digital Card: End to End process for a technical solution to Onboard Warehouse Temporary Workers. This
resulted in Onboarding being completed in minutes as opposed to 72hours, reduction of risks of shared ID’s,
Standardised way of working across all live warehouses within Maersk

Bellway | Business Analyst | Oct 2018 to Jun 2021

RESPONSIBILITIES
 Facilitated and drove Weekly Working Group Meetings with Stakeholders.
 Responsible for Requirements Engineering on multiple cross functional projects including hundreds of
Functional and Non-Functional Requirements.
 Led Discovery and Design Workshops Implementation focusing on Business Processes ensuring accurate
mapping, alignment and subsequently implementing improvements in operational processes
 Facilitated Explore workshops to map AD and Security Groups to each Business Unit.
 Collaborated with Third party vendor to agree Statement of Works [SoW] defining all activities and
deliverables for Implementation i.e. High Level Design [HLD] Document, Test Strategy and Change
Management Plan (comms, training, user adoption, business readiness).
 Deep Dive Meeting with Subject Matter Experts & End Users to analyse and problem solve.
 Responsible for Requirements capture and documentation. Gathered requirements from cross functional
stakeholders with techniques such as Workshops, JAD, Interviews, Document Reviews, Survey and Shadowing
for Solution Delivery.
 Created Requirements Traceability Matrix [RTM], Delivered Testing phase including UAT.
 Created Entity Relationship Diagrams [ERD] in collaboration with architects and Dev Team.
 Analysed and validated Functional Requirements Non-Functional Requirements [NFR] for Purchase Order
Management [POM] automation process.
 Created BRDs, CRDs & SRDs ensuring validation, distribution, approvals and collaboration with Development
Team for successful delivery. Contributed to Target Operating Model [TOM].
 Utilised Microsoft Project [MSP] and RACI Matrix to track and manage project progress.
 Developed Business Case and High Level Plan On A Page [POAP] documents, delivering presentations in to
get “buy-in” from the business.
 Produce Wireframes using tools such as Figma, Pencil etc.
 Captured and documented Use Cases and Use Case diagram to help understand BU Ops.
 Documented User Journey to show the As Is and To Be processes.
 Worked on Process Improvements projects End to End aligning and standardising the processes across the
business.
KEY ACHIEVEMENTS / PROJECTS
Laptop Refresh: Laptop and iPad refresh for resources working at different sites including building sites. This
resulted in Improved ways of working and business continuity.
Workday Finance ERP: Successful implementation of Finance System and also helped to improve Finance
Processes such as Procure to Pay (P2P), Order to Cash (O2C), Award to Result (A2R).
M365 Implementation : Implementation of Microsoft 365 products such as Outlook, OneDrive, Microsoft Teams,
SharePoint, Office. This resulted in more cross functional collaboration and co-authoring.

Santander | Lead PMO | July 2014 to Oct 2018

RESPONSIBILITIES
 Define and implement service standards, Processes, Procedures & guidelines and governance structures that
serve as benchmark for excellent service delivery.
 Manage resource planning, SOW, technical direction, effort estimation, tracking, risk management and
mentoring.
 Lead a portfolio of projects including budgeting, planning, vendor selection and execution.
 Implement project plans within budgets tolerance and deadlines.
 Ensure corresponding risks and issues are captured, monitored, tracked and escalated as appropriate.
 Perform Risk & Issue Management activities by engaging regularly with the respective item owners.
 Perform onsite and offsite tasks within a project, including the design, specification & integration of
products/ services.
 Manage third party relations including vendor assessment, relationship building, contract management,
vendor negotiation and commercial assessment.
 Establish standards for various operational areas implemented quality systems & procedures to facilitate a
high-quality customer experience, while adhering to the SLAs.
 Support the Portfolio Manager in process improvements, drive adoption of change methodology and project
management best practice and tools.
 Perform Coaching, training and oversight over various Project Management tools.
 Monitor compliance with project management standards, policies, procedures and templates.
 Track and maintain Project Plans, Gates and Project Schedule using MS-Project for complex projects.
 Produce regular reporting across the delivery programme including monthly Programme Board Report and
fortnightly Management Project Update Report.
 Monitor and track progress against the high-level milestones and issues.
KEY ACHIEVEMENTS / PROJECTS
Robotics Process Automation (RPA): used software to robots to automate tasks and activities such as timesheets
and payments. This resulted in Improved and accelerated uniform process to log in hours and payment schedules.
Recruitment Process Improvement: Implemented improvements and alignment across the different business
locations enhancing operational efficiency and productivity for Joiners and recruitment processes. This resulted in
alignment of the ways of working in how the different locations recruit and onboard the resources.
Laptop and Mobile Refresh Project: Upgrade of Laptops and Mobiles at the different business locations for the
employees to support the business. This resulted in Upgraded laptops and Phones means effective working.

British Telecom | Business Analyst | Nov 2010 to July 2014

RESPONSIBILITIES
 Worked across Business Units with Senior Management and external stakeholders.
 Collaborated with System Owners to Map data from Source Systems to Target System.
 Assisted with test planning, including reviewing and executing manual Test Scripts.
 Produced detailed Business Requirements Specifications (BRS) and Traceability Matrix.
 Used requirement eliciting techniques such as interviewing, document review, workshops and survey to
capture Functional and Non-Functional requirements.
 Managed Stakeholders by conducting frequent meetings with key SMEs to capture and analyse requirement
to ensuring complete delivery of work stream deliverables.
 Reviewed Business Impact Assessment, GAP analysis, End-to-End flow / process documentation, product
matrix analysis and legal entity booking models testing.
KEY ACHIEVEMENTS / PROJECTS
Absence Management: Improved processes on how the resources absence is tracked and recorded. Key
achievements include, Improved ways of working as the resources working at build sites doing inspections would
be able to save information in the cloud as opposed to going back to the office to upload images and notes.
Oracle HR ERP: End to End delivery of HRIS also led HR process improvements such as Recruitment, Talent
Management, Absence Management, Learning & Development, Disciplinary & Grievance and Core HR.

BUPA | PMO Analyst | March 2006 to Oct 2010

 RESPONSIBILITIES
 PMO Analyst supporting PMs, Programme Managers and stakeholders at various levels.
 Create and review RAID log, RAG status, Project Status Report, project artifacts.
 Provided in-house support as the Single Point of Contact for any process issues.
 Create and manage common portfolio plan and communication plan.
 Recruiting and onboarding of new starter.
 Update and maintain programme and project plans on MS project and track dependencies.
 Manage and schedule weekly meeting - complete minutes/actions, Risks and Issues Log.
 Producing weekly project, milestone and task progress report for Programme Managers.
 Manage and schedule risks and issue meeting with Project Managers.
 Responsible for programme communications.
KEY ACHIEVEMENTS / PROJECTS
Regulatory Reporting: Implementation of controls on how personal information is stored. This resulted in
Improved ways of working as the resources working at build sites doing inspections would be able to save
information in the cloud as opposed to going back to the office to upload images and notes.
Case Management System (CMS) Project: Successfully deployed a comprehensive Case Management System
(CMS) at BUPA, improving case handling and tracking. Key achievements include reduced case resolution time by
50% through streamlined case management processes. Enhanced collaboration among teams with centralised
case data and communication channels.

KEYSKILLS AND COMPETENCIES

 Workday Finance & HR ERP  Resource Management
 Workday Tenant Config: Organisation, Cost  CRM, (Salesforce, Dynamics 365)
Centre, Work-tag, Security Groups, Business  Reporting & Governance Standards
Processes, Standard & Custom Reports  Workshop delivery
 Agile, Waterfall, Prince 2, SDLC, Lean  Business Requirement Document(BRD)
 JIRA, Confluence  Requirements Traceability Matrix (RTM)
 Financial Services, Ecommerce  RACI Matrix
 Insurance services  Wireframes
 Outsourcing, Offshoring  User Journey
 Digital Transformation  Use Case Diagram
 RAID Management  MI & BI
 Change Management  MSP, Azure DevOps
 Migration and Integration  ARIS, Visio, Miro
 Business Process Improvement  Lucid Chat
 HRIS (Workday, SAP Success Factors)  Entity Relationship Diagram (ERD)
 Robotic Process Automation (RPA)  Business Case
 O365 (Visio, MSP, SharePoint)  Cyber Security
 Requirements Engineering  Privileged Access Management (PAM)
 Regulatory Change (GDPR, MIFID 2)  Purchase Order, Budget Management
 Identity and Access Management (IAM)  Oracle, Oracle Cloud, Saviynt, Delinea,
 Joiners, Movers, Leavers (JML) CyberArk
 Stakeholder Management

QUALIFICATIONS
 CyberArk CyberArk Trustee 2022
 Aveta Business Institute Six Sigma White Belt 2020
 AXELOS PRINCE2® Certificate 2019
 International Scrum Institute Scrum Master 2019
 Anglia Ruskin University BSc (Hons) Quantity Surveying 2017
 Milton Keynes College Ms Office & Dbase 2006
Reference available upon request