Silvera-Tawil Et Al 2022
Silvera-Tawil Et Al 2022
Silvera-Tawil Et Al 2022
Article
Socially-Assistive Robots to Support Learning in Students
on the Autism Spectrum: Investigating Educator Perspectives
and a Pilot Trial of a Mobile Platform to Remove Barriers
to Implementation
David Silvera-Tawil 1, * , Susan Bruck 2,3 and Yi Xiao 1 and DanaKai Bradford 1
1 Australian e-Health Research Centre, CSIRO Health & Biosecurity, Brisbane 4029, Australia
2 School of Medicine and Dentistry, Griffith University, Gold Coast 4222, Australia
3 Autism Spectrum Australia, Frenchs Forest 2086, Australia
* Correspondence: david.silvera@csiro.au
Abstract: Technology offers educators tools that can tailor learning to students’ learning styles and
interests. Research into the use of socially-assistive robots as a learning support for children on the
autism spectrum are showing promising results. However, to date, few schools have introduced
these robots to support learning in students on the autism spectrum. This paper reports on a research
project that investigated the barriers to implementing socially-assistive robot supported learning, and
the expectations, perceived benefits and concerns of school teachers and therapists of students on the
autism spectrum and adults on the autism spectrum. First, three focus groups were conducted with
six adults on the autism spectrum, and 13 teachers and therapists of students from two autism-specific
Citation: Silvera-Tawil, D.; Bruck, S.;
schools. During the focus groups, there was cautious optimism from participants about the value of
Xiao, Y.; Bradford, D.
socially-assistive robots for teaching support. While the data showed that participants were in favour
Socially-Assistive Robots to Support
Learning in Students on the Autism
of trialling socially-assistive robots in the classroom, they also raised several concerns and potential
Spectrum: Investigating Educator barriers to implementation, including the need for teacher training. In response to their concerns, the
Perspectives and a Pilot Trial of a second part of the project focussed on developing a software platform and mobile application (app)
Mobile Platform to Remove to support the introduction of robots into autism-specific classrooms. The software platform and app
Barriers to Implementation. Sensors were then trialled in two schools (n = 7 teachers and therapists). Results from focus groups indicated
2022, 22, 6125. https://doi.org/ that participants believe socially-assistive robots could be useful for learning support, as the mobile
10.3390/s22166125 app provides an easy to use tool to support preparing and conducting lessons that would motivate
Academic Editors: Ameersing them to trial robots in the classroom.
Luximon and Ravindra S.
Goonetilleke Keywords: autism spectrum disorder; social robots; socially-assistive robotics; classroom technology
in accordance with a particular context [7]. They can provide assistance by developing a
social bond with individuals and supporting a measurable progression in the development
of a skill [8–11]. Socially-assistive robots can interact autonomously or semi-autonomously
with humans to support their daily activities [12], and have the potential to complement ed-
ucators and therapists in the provision of tailored, accessible, and affordable interventions
and support [13,14]. From here on, we will refer to socially-assistive robots as robots.
In education settings, robots have the potential to support learning by delivering
reliable and replicable demonstrations and interactions to complement and enhance the
outcomes of school lessons [13–16]. Recently, a growing body of knowledge has shown that
robot involvement in therapy sessions can support social skill development in students on
the autism spectrum, including verbal communication [17,18], emotion recognition [19,20],
student engagement [21], and associative, cooperative, and social play [22]. Promising
results were also reported on the development of social interaction abilities [19,23] and
learning outcomes [24].
Small child-sized robots that have simplified human-like features and monotonous
voices are generally well received by young children on the autism spectrum because they
offer predictable, consistent behaviour, and a low sensory input [25]. However, the use of
robots in education and clinical settings has been met with scepticism by some therapists
and educators [26,27]. One reason is that the majority of research studies to date do not
follow standard research designs. For example, in many studies there is a lack of a control
group and sample sizes are small (often less than five participants) [28–30]. These small-
sample studies can give valuable trends, but generalising the results (often from a single
exposure to the robot) is not convincing and unlikely to present the realistic impact of robots
on educational or therapeutic outcomes of young people on the autism spectrum [31].
Teachers also report concerns about their knowledge of autism and their skills in teach-
ing students on the autism spectrum [2]. However, when accessible resources are available
to support teachers and develop individualised programs, confidence and perceived knowl-
edge improves [32]. To date, there are few professional development programs specifically
designed to prepare teachers for using robots in the classroom, and there is limited infor-
mation available on the perceptions and expectations of teachers of students on the autism
spectrum about the introduction and use of robots in the classroom [33].
Research that explores the expectations of adults on the autism spectrum, and teachers
and therapists of students on the autism spectrum, about the use of robots to assist learning
and teaching is a growing area of interest for educators and policy makers. Available data
suggest that educators and therapists consider this technology has the potential to be a
valuable tool in the education of children and young adults on the autism spectrum [34].
However, there is very little information about the views and perceptions of individuals on
the autism spectrum and a dearth of participation in the research process [35]. This study
extends the existing findings and investigates the expectations, concerns, and barriers to the
implementation of robots to support teaching of students on the autism spectrum, via focus
groups with special education school teachers and therapists, and adults on the autism
spectrum. The research questions posed in this research were:
1. What are the expectations of school teachers, therapists, and adults on the autism
spectrum towards robots at school?
2. What are the concerns and barriers of school teachers, therapists, and adults on the
autism spectrum towards using robots as a learning and teaching support tool?
3. What is needed to facilitate the use of robots in the classroom and improve learn-
ing opportunities?
Despite some concerns regarding the cost and fragility of robots, participants expressed
considerable interest in trialling new technologies (including robots) to support learning
for individuals on the autism spectrum, especially if the development of lectures was
quick, simple, and did not require advanced technical skills. In response, a novel software
platform and mobile application (app) were developed and trialled to enable teachers to
deliver robot-assisted learning.
Sensors 2022, 22, 6125 3 of 17
2.2. Materials
This project used NAO, a small (58 cm height, 4.3 kg), programmable humanoid robot
developed by SoftBank Robotics (Figure 1). The hardware platform includes: tactile sensors,
speakers, microphones, video cameras, and prehensile hands with three fingers. NAO
has been used in a number of research studies with children on the autism spectrum with
positive outcomes [21,42].
mobile app, and a bi-directional communication channel between the app and the robot.
While the control library was built specifically for the NAO robot, the mobile app and the
communication channel were designed to work with any robot.
The communication channel was made via an HTTP protocol configured to start
and stop by a triple-press of the NAO’s chest button. The mobile app was developed
on Android 8.0, and is compatible with Android phones and tablets. The app’s user
interface (UI) design follows Google’s Material Design guidelines. The current version of
the app contains a ’Settings’ section and five fully functional modules: Speak, Chat, Action,
Movement, and Lecture (Figure 2). In every module, a ’Stop’ button allows the user to stop
the activity running on the robot, and return full control to the user. Their features and
intended use cases are briefly described in Table 1.
Figure 2. Main screen (left) and Action module (right) of the MAX app. The arrows in the bottom
right corner of the main screen are used to ‘refresh’ the wireless connection, and the ‘x’ in the bottom
right corner of the Action module stops the current activity running on the robot.
Sensors 2022, 22, 6125 5 of 17
2.3. Participants
Adults on the autism spectrum, and teachers and therapists from autism-specific
service providers, were invited to participate in both the exploratory study and the pilot
trial of MAX. Participation was voluntary; no incentives were offered. To be included in the
studies, participants needed to be at least 18 years of age. There were no exclusion criteria.
2.4. Procedure
In all focus groups, the aims of the study and the larger project were explained prior
to obtaining informed consent and informing participants of their right to withdraw. Focus
groups ran for approximately 60 min each and were facilitated by one of the researchers.
At least two members of the research team were present in all focus groups; one of them
took hand-written notes. All focus groups were audio recorded with signed participant
consent prior to commencement.
Sensors 2022, 22, 6125 6 of 17
Exploratory Questions
1. Have you ever used robots in a school/education environment?
- How did you use them?
- Did you find them useful? Why?
2. We are after ideas about how robots might be used in school?
- Can you think of any specific roles?
- Would it be more effective to use it in groups, or one-to-one?
- What about involving the kids in the control of the robot?
- Would allowing them to decide how the robot looks or acts help?
3. How might a robot assist in promoting social interaction?
- Do you think students would enjoy learning with the robot?
4. How might a robot assist in promoting creative thinking?
- Do you see any benefits for promoting creativity?
5. Can you think of any issues that may arise with the use of robots?
- What about any barriers to the introduction and use of robots?
notes. All data underwent a thematic analysis [45], and scripts were independently re-
viewed by three researchers. An inductive approach was used to determine the coding of
the data, and a semantic approach to analyse the data by identifying explicit words [46].
Researchers familiarised themselves with the data, incorporated their codes, and entered
their suggested themes into a spreadsheet. Then, the three researchers met to discuss the
codes and to establish agreed themes.
3. Results
This section presents findings from the focus groups in the form of a summary. The in-
formation in this section represents the themes emerging during focus groups, as agreed by
the researchers. To avoid a misleading sense of statistical validity given the non-random
purposive sample and the semi-structured nature of focus groups [47,48], we refrain from
reporting results using whole numbers or percentages. Instead, to provide a sense of
generalizability, we describe findings as emerging from most (∼76–100% participants),
many (∼51–75% participants), some (∼25–50% participants), or a few (<25% participants).
would support learning, with the caveat that benefits may vary based on individual learning
styles and needs (Table 5).
Feature Details
Novel and engaging Variety of programmable activities believed to be instru-
mental in student engagement. Anticipated higher level of
engagement than with teachers.
Predictable Messages can be delivered by robots in exactly the same
way every time, reducing student’s cognitive load.
Non-judgmental Robot is non-emotive, has no ulterior motives or precon-
ceived expectations. Hence, students would be more likely
to ‘give it a go’.
Patient Provides opportunities to practice as often as needed. Posi-
tive comments from the robot likely to improve students’
self-esteem.
Human-like appearance Features and movements would be familiar and recognis-
and behaviour able to students.
Cost: Barriers around cost include the required budget for purchasing the robot, the cost of
maintenance, or the time/hours of work required to prepare a lesson. The purchase
price of the robot was seen as a barrier by some teachers. Other teachers were less
concerned and were convinced funds were available to enable the purchase of inno-
vative teaching tools. The cost of maintaining and repairing the robot was a recurring
theme. Some participants were concerned that funding for teaching resources could
be diverted to the robot program, leaving other programs underfunded.
Fragility of the robot: Many participants voiced their concerns about inconsistent WiFi
connections and the reliability of the robot. The potential for damage to the robot was
of significant concern:
What happens if it gets damaged? Within the purchase price... Probably would be
a warranty?’ [Think Tank member 1]
Robot availability: There was discussion about the need for predictability in the classroom
and the students’ responses if the robot was unavailable due to, for example, repairs
and maintenance. For some teachers, there was an expectation that there might only
be one robot per school, making it a scarce resource, and perhaps not worth the effort.
Time constraints: Most participants anticipated a need to set aside significant time to
develop specific programs to train students on how to work with a fragile tool. They
had angst based on the need for close monitoring, supervision, and additional work;
for example: how long would teachers need to prepare a lesson?
Training: Preparing lessons with the robot was perceived by most teachers to be time
consuming, given that most of them do not have adequate programming skills: ’the
bulk of our teachers really do not do programming at all’ [Teacher 1]. Training for
all classroom educators, including teacher aides, was raised as an important issue.
Teacher aides were expected to play an integral role in lesson development and
maintenance of the robot.
Sensors 2022, 22, 6125 9 of 17
... once we do a program, we’ll all share it out[...] and then we’d all make adjust-
ments to it to meet our classes needs. [Teacher 3].
Recommendation Details
Customizable Changing the robots face, mouth or eyes could provide op-
appearance portunities for students to learn about emotion recognition
and regulation.
Customizable Different materials (e.g., a soft silicon-like material) may be
covering materials more appealing for some students.
Customizable audio Allow for the level of emotion and intonation in robot’s
voice to be changed depending on the goals of the activity.
Alternative communica- Alternative communication methods would be beneficial
tion methods for some students, including sign language (Auslan or
Makaton), a tablet, or projections with text and images.
Artificial intelligence The robot should: (1) identify when a student is distressed
or in sensory overload; (2) understand colloquialism; (3) ex-
plain concepts in a different manner, on demand, and in a
flexible way; (4) learn from the interactions between peo-
ple; (5) adjust its behaviour, shut itself off, or convey in-
formation to the teacher (e.g., via a message) in ways that
positively and effectively impact students.
Robot as a reward: The use of technology as a student reward was contentious. Although
many teachers suggested the robot would be a valuable reward tool that could be
used to incentivize students, the Think Tank participants proffered an insight into the
outcome of incentives for students on the autism spectrum. The adults on the autism
spectrum explained that the robot should be considered an essential learning tool,
akin to a text book. They noted that if access to the robot was only for students who
met specific criteria or excelled in a particular skill, the chances were that due to their
different ways of learning, some students could be disadvantaged. There was also
agreement from Think Tank participants to avoid using withdrawal of the robot from
the learning environment as a punishment for not achieving goals.
Sensors 2022, 22, 6125 10 of 17
... Integrating technology into lessons is rewarding because the technology itself is
motivating. [Teacher 2]
Dependency and transfer of skills: There was apprehension about the possibility of stu-
dents becoming dependent on robots for learning. Some teachers stated their uneasi-
ness about student engagement and motivation to learn, if the robot was unavailable.
Concerns were raised my some participants that, for some students, the robot may
become a distraction from the lesson content, especially when first introduced. Many
participants were also uncertain as to whether the skills learnt with the robot were
transferable to the other settings (e.g., home). Most Think Tank participants also
expressed scepticism as to the value of learning social skills with a robot. They ques-
tioned whether learning to communicate with a robot is a relevant skill that translates
to a practical ability needed for communicating with a human.
Recommendation Details
Slow-paced Different students would require a different introduction
introduction schedule, from days to months, depending on their devel-
opmental stages.
Their own pace Allow students to engage as much as they want, with the
option to participate in lessons with the robot or in a tradi-
tional setting.
Manage expectations Explain the role and availability of the robot prior to intro-
duction into the classroom, for example, by using accessi-
ble timetables.
School-wide plan Robots to be programmed by one teacher who runs sessions
in each class, maximising efficiency and familiarity with
the technology.
Control access Staff to manage access to avoid inappropriate use. Current
procedures relating to iPad use are likely to be applica-
ble. Having access to the robot only at school would be a
positive influence on learning.
From tele-operated to A gradual transition from teacher (tele) operated inter-
autonomous actions to computer operated (autonomous) interactions
would benefit students, however, teachers should super-
vise all autonomous interactions and take over control
if needed.
Usability All participants indicated that they would be willing to trial the app in the
classroom, as the user interface is easy to use, the icon buttons are understandable,
and the navigation is intuitive. Most of them believed the symbols and visuals were
helpful, but suggest colour-coding to improve focus on the content.
Available modules All participants agreed that the available modules are a good starting
point, but many of them would like to have more specific modules, such as bully-
ing, questions and answers, turn taking, and emotion regulation. A few of them
highlighted that the ‘Movement’ and ‘Actions’ modules could be useful for staff and
students, but they would like to have a greater rage of actions than those currently
available. While they were supportive of the ‘Speak’ and ‘Chat’ modules, some of
them mentioned that the robot’s gestures, movement, and lights in the eyes might
be ‘too much’ for some students, and simpler behaviours might be preferred. Fi-
nally, many participants suggested that the ‘Lecture’ module would benefit from
additional methods (configurable by staff) to control the robot, including voice cues
or behaviours observed through the camera.
Available features Some teachers suggested that a simpler method to connect the app to
the robot was needed without the need to press the robot’s chest button: ‘... Although
it [pushing the button] seems simple and straightforward, a good portion of teachers
struggle with those things’ [Teacher 2]. Many participants also suggested a number
of new features, including the following capabilities: (1) change the robot’s voice
from the app (e.g., tone, accent, pace, etc.), (2) change the volume and pace of speech,
(3) turn on and off the gestures during speech, (4) share modules through the app
(i.e., a lesson hub), (5) install new robot behaviours directly from the app, (6) power
on/off the robot from the app, (7) integrate sign language (e.g., Key Word Sign
Australia) to provide additional cues during speech, (8) see the robot’s battery level
within the app, and (9) improve the robot’s management of inflections and grammar
in a sentence.
4. Discussion
This paper described two qualitative studies undertaken via focus groups to explore
the expectations, concerns, and barriers to the implementation of robots in an education
setting with students on the autism spectrum. Findings from the focus groups suggest that
Sensors 2022, 22, 6125 13 of 17
adults on the autism spectrum and teachers of students on the autism spectrum expect
that robots could be used to assist learning and teaching. Although there were numerous
concerns with the new technology, the teachers and adults on the autism spectrum were
keen to discuss how robots could be integrated into the classroom to support teaching.
4.1. What Benefits Do Teachers Anticipate the Robot Will Offer to Teaching and Learning?
Participants’ opinions indicate that teachers foresee a wide range of opportunities for
using humanoid robots in the autism-specific classroom setting. The anthropomorphic
appearance and behaviour of the NAO robot meant that is was considered to be an appro-
priate tool for supporting the teaching of a range of skills. Additionally, the predictability
of the robot and the ability to program it with discreet actions led these participants to have
an expectation that robots could support student learning.
Student strengths-based learning provides positive learning settings and builds stu-
dent confidence [5]. Technology has been identified as a strength in around 50% of students
on the autism spectrum [5]. However, participating teachers noted that there are students
who are not interested in technology or are ambivalent towards the introduction of new
tools into the classroom. Hence, a slow-paced introduction of the robot to a class was
considered to be a very important part of the process of implementation of robots in the
classroom; different introduction schedules (from days to months) would be required for
individual students depending on their developmental stages.
For some teachers, their knowledge and experience in using a wide range of technolo-
gies meant they expected that robot-assisted teaching would be an extension of the current
use of technology. Teachers anticipated several learning units where they would engage
the robot in the classroom—mathematics and software development were seen as natural
matches. Communication and social skill development using a robot to assist students by
practice were also suggested as lessons that would most likely engage students. There is
previous evidence to support this notion, including the use of robots to support verbal com-
munication [18] and emotional recognition [19]. There was also a suggestion that the robot
has the potential to use alternative communication methods, such as hearing-impaired
sign language (Auslan), to support students with diverse abilities. Future research should
explore this possibility.
4.2. How Do Adults on the Autism Spectrum View Social Robots as a Learning and Teaching
Support Tool?
There is limited research that has investigated the views of therapists and teachers [33],
and even less research that asked people on the autism spectrum for their opinions on
using technology in education [35]. A major concern for participating adults on the autism
spectrum was the security and management of data collected by the robot. Specifically,
the discussions covered the potential for the robot to be hacked and the security measures
required to keep students safe. Student safety is essential for wide acceptance of robots in
education. The adults on the autism spectrum were also keen to raise the issue of using
the robot as a reward in the classroom, and were emphatic that the robot was a serious
teaching tool, not a toy, and that all students should have equal access to it. By contrast,
participating teachers expressed that the robot would be valuable as a reward.
There are few reports of sensory challenges with robots in students on the autism
spectrum. The autistic adults in this study raised the issue of sensory sensitivities associated
with the robot. They suggested that some students may find difficulties with the feel of
the robot and suggested alternative covering materials as an option. The flashing LEDs of
the eyes were noted as a potential source of distress and raised the option of changing the
colour of the eyes as needed.
4.3. What Challenges and Barriers Do Participants Anticipate in Using the Robot in the Classroom?
Scepticism toward the use of robots in education and clinical settings is docume-
nted [26,27]. Low uptake in schools has been limited by factors such as costs, limited range
Sensors 2022, 22, 6125 14 of 17
of activities, and the potential for developing a dependency on the technology [42,49,50].
Focus group participants shared these concerns. With new robot platforms coming into
the market, we can expect the cost of robots to reduce significantly over the next decade,
removing one of the main barriers to implementation.
Transfer of skills from robot-assisted lessons to real world settings has shown promis-
ing results [18,42]. However, participants in our focus group raised concerns about the
generalisability of skills learned using robots. Teachers were worried that social interactions
practised with a robot might not be representative of natural engagement and may not be
transferable to other settings. There was also a concern that the classroom may be disrupted
by the noise and actions of the robot, distracting students from their current tasks, thereby
creating additional challenges in the classroom. The perceived fragility of the robot, the cost
of repairs, and the long-term loss of the robot for repairs and maintenance, were considered
major barriers to the introduction of a robot into the class.
There was apprehension about the provision of professional development and support
needed to prepare lessons. In line with previous research [2,33,35], most teachers were
concerned about the responsibility of creating and delivering lessons with the robot. Con-
sidering the limited professional development or training teachers receive on programming
and technology, the additional time required to develop lessons and write code for the robot
was seen as a significant barrier to the uptake of this technology. For those teachers who
have the technical proficiency and confidence to program the robot, designing a curriculum
that incorporates this technology was seen as an opportunity to develop engaging lessons.
The limited time and lack of technical training were considered barriers to the introduction
of robots in education.
With limited time on their hands, the introduction of robots in education appears to
be challenging. Accessible resources enable teachers to have the confidence to implement
inclusive teaching practices [32,51]. In response to the perceived barriers, a software
platform (MAX) was developed to assist teachers with the development and delivery
of lessons.
expertise of a representative sample of teachers. Future research would also benefit from
interviewing students on the autism spectrum. Furthermore, none of the participants
had experience using a robot, and it is recommended that a robot be available in future
explorations. The trial of MAX was limited by a small sample.
5. Conclusions
This paper described two qualitative studies that explored integrating robots into an
education setting with students on the autism spectrum.
The article examined the perceived benefits, barriers, and concerns of adults on
the autism spectrum, and teachers and therapists of students on the autism spectrum,
towards the use robots in autism-specific classrooms. Despite concerns of the cost and
perceived fragility of robots, there was considerable interest in involving socially-assistive
robots as tools to support teaching, especially if the programming of the robot was simple.
The introduction of an easy-to-use mobile app that eliminates the need for program coding
skills seems to be an avenue for enabling teachers to pursue implementing robot assisted
lessons. Future research in robot-assisted programs that evaluate the impact of socially-
assistive robots to support development and learning in large scale longitudinal studies
is necessary.
Author Contributions: Conceptualization, D.S.-T. and S.B.; methodology, D.S.-T. and S.B.; software,
D.S.-T. and Y.X.; investigation, all authors; formal analysis, all authors; writing—original draft
preparation, all authors; writing—review and editing, D.S.-T. and S.B. All authors have read and
agreed to the published version of the manuscript.
Funding: This research received no external funding.
Institutional Review Board Statement: The study was conducted in accordance with the Declaration
of Helsinki, and approved by CSIRO’s Health and Medical Human Research Ethics Committee (LR
9/2017) and Aspect’s Research Approval Committee (7/2017).
Informed Consent Statement: Written informed consent was obtained from all subjects involved in
the study.
Data Availability Statement: Not applicable.
Conflicts of Interest: The authors declare no conflict of interest.
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