POWERPROTECT DATA

MANAGER UPGRADE

PARTICIPANT GUIDE

PARTICIPANT GUIDE
 PowerProtect Data Manager Upgrade- Participant Guide

© Copyright 2021 Dell Inc. Page i

Table of Contents

PowerProtect Data Manager Upgrade ................................................................................. 2

PowerProtect Data Manager Upgrade Overview ..................................................... 3

PowerProtect Data Manager Upgrade Paths ....................................................................... 4
PowerProtect Data Manager Upgrade Tools - SupportAssist ............................................... 5
PowerProtect Data Manager Upgrade Operations ............................................................... 7
PowerProtect Data Manager Upgrade Requirements .......................................................... 9

Upgrade PowerProtect Data Manager 19.6 to 19.8 ................................................ 11

Upgrade PowerProtect Data Manager 19.6 to 19.8 ............................................................ 12
You Have Completed This Content .................................................................................... 20
PowerProtect Data Manager Certification Map .................................................................. 21

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 PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Upgrade- Participant Guide

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PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Upgrade

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PowerProtect Data Manager Upgrade Overview

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PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Upgrade Paths

Upgrading PowerProtect Data Manager from version 19.1 to 19.8 requires you to
first upgrade PowerProtect Data Manager to 19.2 or 19.3. Then upgrade from 19.2
or 19.3 to version 19.8.

From To

PowerProtect Data PowerProtect Data

Manager 19.1 Manager 19.2 or 19.3
PowerProtect Data PowerProtect Data
Manager 19.2 through Manager 19.8
19.7

Important: Upgrading PowerProtect Data Manager version 19.1

directly to version 19.4 or later is not supported.

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 PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Upgrade Tools - SupportAssist

SupportAssist is a support tool that communicates with PowerProtect Data

Manager to monitor your environment. This also allows PowerProtect Data
Manager to automatically detect current and potential issues and store diagnostic
data.

SupportAssist securely sends the data that is required for troubleshooting an issue
to Technical Support for diagnostic purposes and Customer Support.

If you have configured Secure Remote Services previously1, the PowerProtect Data
Manager system automatically migrates Secure Remote Services to SupportAssist
when you upgrade PowerProtect Data Manager.

1If Secure Remote Services is not configured, the you can configure SupportAssist
directly. For more information, go to Dell EMC Customer Support Site.

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PowerProtect Data Manager Upgrade Overview

SupportAssist can be used to facilitate the PowerProtect Data Manager upgrade

package downloads.

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 PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Upgrade Operations

PowerProtect Data Manager Upgrade

PowerProtect Data Manager system reboot is required during the PowerProtect

Data Manager upgrade process.

The PowerProtect Data Manager upgrade process requires the PowerProtect Data
Manager to be placed in the maintenance mode during the upgrade.

During the PowerProtect Data Manager upgrade operation2, the upgrade process
automatically stops most running jobs. T

This will place the PowerProtect Data Manager system into the maintenance mode,
and creates a snapshot of the system.

2 If the PowerProtect Data Manager upgrade operation fails or is aborted, the

system uses the snapshot to roll back to the previous state. Once the system is
rolled back or upgraded successfully, the snapshot is automatically deleted.

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PowerProtect Data Manager Upgrade Overview

You can check if the PowerProtect Data Manager system is ready to upgrade by
running a manual precheck.

The PowerProtect Data Manager 19.8 upgrade package can upgrade one or more
of the following:

• The PowerProtect Data Manager, including application agent installers stored

on the PowerProtect Data Manager virtual appliance.
• External VM Direct appliance.
• Kubernetes support.
• PowerProtect Search software.
• Remote Cloud Disaster Recovery Server.

Important: Ensure that you have the PowerProtect Data Manager

administrator credentials. Only the PowerProtect Data Manager
administrator can perform the upgrade.

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PowerProtect Data Manager Upgrade Requirements

Shown below are the upgrade requirements.

Administrator Credentials

Log in to the PowerProtect Data Manager as admin.

PowerProtect Data Manager Login

Protection Policies

Disable all Protection Policies that are scheduled to run by PowerProtect Data
Manager. Ensure that there are no tasks running.

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PowerProtect Data Manager Upgrade Overview

PowerProtect Data Manager Protection Policies

PowerProtect Data Manager Upgrade Package

If you have not configured the Dell Secure Remote Services download the upgrade
package from the support site. The PowerProtect Data Manager upgrade package
can be downloaded from the Dell Technology support website and is bundled as a
.pkg file.

PowerProtect Data Manager Upgrade Packages

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 Upgrade PowerProtect Data Manager 19.6 to 19.8

Upgrade PowerProtect Data Manager 19.6 to 19.8

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Upgrade PowerProtect Data Manager 19.6 to 19.8

Upgrade PowerProtect Data Manager 19.6 to 19.8

The following steps outline the procedures to upgrade the PowerProtect Data
Manager 19.6 to the PowerProtect Data Manager 19.8:

Step One

Download the PowerProtect Data Manager upgrade package (.pkg file) from Dell
Technology support website.

Log in to the PowerProtect Data Manager and verify the current version that is
installed is PowerProtect Data Manager 19.6.0-7.

PowerProtect Data Manager Version

Step Two

From PowerProtect Data Manager Dashboard, click Upgrade from the System
Settings drop-down menu.

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 Upgrade PowerProtect Data Manager 19.6 to 19.8

PowerProtect Data Manager Dashboard

Step Three

Click Upload Package to upload the upgrade package. Then select the
PowerProtect Data Manager upgrade package (.pkg file) and click Open.

Upgrade

Step Four

The upgrade package is uploaded to the PowerProtect Data Manager.

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Information Status

Step Five

Wait until the status on the Package State says Available then click the Precheck
icon. This checks to see if the PowerProtect Data Manager is ready to upgrade.

Review the Precheck message and verify that the Precheck has passed before
proceeding with the upgrade.

Upgrade

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 Upgrade PowerProtect Data Manager 19.6 to 19.8

Step Six

Click the Upgrade icon to initiate the upgrade process.

Upgrade Process

Step Seven

Review the upgrade information and click YES to proceed with the upgrade action.

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Upgrade PowerProtect Data Manager 19.6 to 19.8

Upgrade Information

Step Eight

The upgrade process might take up to twenty minutes to complete.

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PowerProtect Data Manager Upgrade

Step Nine

Once the upgrade is complete, you are directed to the PowerProtect Data Manager
login screen.

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Upgrade PowerProtect Data Manager 19.6 to 19.8

PowerProtect Data Manager Login Screen

Step Ten

Verify the PowerProtect Data Manager has been upgraded to version 19.8.0-1.

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 Upgrade PowerProtect Data Manager 19.6 to 19.8

Step Eleven

Click the Upgrade option from the System Settings drop-down menu. The
Current Version displays 19.8.0-1, and the Packages State displays Installed.

Software Update Current Version

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Upgrade PowerProtect Data Manager 19.6 to 19.8

You Have Completed This Content

Click the Save Progress and Exit button in the course menu or below
to record this content as complete.
Go to the next learning or assessment, if applicable.

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 Upgrade PowerProtect Data Manager 19.6 to 19.8

PowerProtect Data Manager Certification Map

The proven exam DES-3521 is required to earn the Specialist – Implementation

Engineer, PowerProtect Data Manager certification. The mentioned curriculum
includes on-demand courses and on-demand labs that enable you to acquires
various skills, such as deploy, configure, troubleshoot, integrate, and upgrade a
PowerProtect Data Manager solution.

You must complete 18 hours of on-demand courses and 4 hours of on-demand

labs before you attempt the DES-3521 proven exam. Also, when you register for
on-demand labs you get 24 hours access to complete each lab.

Product version in DES-3521 proven exam for PowerProtect Data Manager is 19.8.

Implementation Engineer, PowerProtect Data Manager

A. PowerProtect Concepts (C, VC, ODC)

B. PowerProtect Data Manager Concepts (C, VC, ODC)
C. PowerProtect Data Manager Features (C, VC, ODC)
D. PowerProtect Data Manager Implementation (C, VC, ODC)
E. PowerProtect Data Manager MS SQL Integration (C, VC, ODC)
F. PowerProtect Data Manager MS Exchange Integration (C, VC, ODC)
G. PowerProtect Data Manager VM Integration (C, VC, ODC)
H. PowerProtect Data Manager Oracle Integration (C, VC, ODC)
I. PowerProtect Data Manager SAP HANA Integration (C, VC, ODC)
J. PowerProtect Data Manager Kubernetes Integration (C, VC, ODC)
K. PowerProtect Data Manager Troubleshooting (C, VC, ODC)
L. PowerProtect Data Manager Upgrade (C, VC, ODC)
M. PowerProtect Data Manager Implementation On-Demand Lab (ODL)
N. PowerProtect Data Manager VM Integration On-Demand Lab (ODL)
O. PowerProtect Data Manager Oracle Integration On-Demand Lab (ODL)
P. PowerProtect Data Manager MS SQL Integration On-Demand Lab (ODL)
Q. PowerProtect Data Manager SAP HANA Integration On-Demand Lab (ODL)

Information Storage and Management Data Protection and Management

A. Information Storage and Management A. Data Protection and Management (ODC)

(C, VC, ODC)

(C) - Classroom

(VC) - Virtual Classroom

(ODC) - On Demand Course

(ODL) - On Demand Lab

For more information, browse: http://dell.com/certification

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