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    DIP02 Supply Chain Management - 2

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    Takunda Foroma
    supply chain management past exam paper November 2023

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    DIP02 Supply Chain Management - 2

    Uploaded by

    Takunda Foroma
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    supply chain management past exam paper November 2023

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    DIP02-Supply-Chain-Management_2

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    supply chain management past exam paper November 2023

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    1 views3 pages

    DIP02 Supply Chain Management - 2

    Uploaded by

    Takunda Foroma
    supply chain management past exam paper November 2023

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    INTERNATIONAL DIPLOMA IN LOGISTICS AND TRANSPORT

    SUPPLY CHAIN MANAGEMENT

    DIP02

    NOVEMBER 2023

    Instructions to Candidates

    • Duration of examination: 3 hours

    • Answer Question 1(Compulsory) in Section A and any 3 Questions in Section B

    • Questions may be answered in any order.


    • Allocation of marks is indicated along each question.
    • Credit will be given for citing relevant examples.
    • Write legibly.

    _________________________________________________________________________

    Section A: Compulsory
    QUESTION 1

    Case Study: CISCO - A Company in Trouble

    In August 2001, the San Jose, California based, computer-networking company Cisco Systems
    Inc (Cisco) surprised industry observers by announcing its first ever negative earnings in more
    than a decade. In the third quarter of fiscal 2001, the company's sales had decreased by 30%.
    Cisco had to write off inventory worth $ 2.2 billion and lay off 8,500 people. By the end of 2001,
    the market capitalization of the company was down to $ 154 billion and per employee profit was
    $ 240,000 (down from $ 700,000 in 2000). This was in sharp contrast to the situation in early
    2000, when Cisco was one of the most successful companies in the Internet world with a market
    capitalization of $ 579 billion (It had become the world's most valuable company surpassing even
    Microsoft's market capitalization of $ 578 billion).

    According to John Chambers (Chambers), Cisco's CEO, neither the company's software nor its
    management were to blame for the company's poor performance. Analysts were puzzled that
    while other networking companies, with far less sophisticated information technology
    infrastructure than Cisco, had begun downgrading their forecasts in the wake of the impending
    downturn in the industry months earlier, Cisco did not lower its inventory like other companies.
    What came however as the biggest surprise were the allegations by some analysts that the
    company's 'highly regarded' systems were to be blamed for this situation. According to analysts,
    over reliance on technology prevented Cisco from seeing the impending downturn that was clear
    to everyone else and led the company down a disastrous path.

    Cisco – The Networked Supply Chain


    Cisco was founded in 1984 by a group of computer scientists at Stanford. They designed an
    operating software called IOS (Internet Operating System) that could route streams of data from
    one computer to another. The software was loaded into a box containing microprocessors
    specially designed for routing. This was the router, a machine that made Cisco a hugely
    successful venture over the next two decades.

    QUESTION 1

    a) Discuss the supply chain lessons we learn from this case. (15 marks)

    b) Can technology be a panacea and substitute for leadership, vision and good judgment?
    (10 marks)

    SECTION B
    Answer any THREE questions.

    QUESTION 1

    Unpack the three (3) types of supply chain management decisions. (25 marks)
    QUESTION 2

    Discuss any five (5) risks of being in a long-term contract. (25 marks)

    QUESTION 3

    Examine the success factors for the Six Sigma process. (25 marks)

    QUESTION 4

    With the aid of examples write brief notes on the following terms.

    a) Stock keeping units (5 marks)


    b) Re-order quantity (5 marks)
    c) Turning inventory (5 marks)
    d) Velocity (5 marks)
    e) eAgile Supply chain (5 marks)

    QUESTION 5

    Unpack the concept of sustainable Supply Chain Management showing reasons for its
    advocacy and development. (25 marks)

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