Scribd Logo
Upload

Welcome to Scribd!

  • 94 views

    DOC-8279 Ccna Voice

    Uploaded by

    Chygozy Tenten
    This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes. Candidates can prepare for this exam by taking the ICOMM v8. Introducing Cisco Voice and Unified Communications Administration course.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd

    DOC-8279 Ccna Voice

    Uploaded by

    Chygozy Tenten
    94 views3 pages
    This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes. Candidates can prepare for this exam by taking the ICOMM v8. Introducing Cisco Voice and Unified Communications Administration course.

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes. Candidates can prepare for this exam by taking the ICOMM v8. Introducing Cisco Voice and Unified Communications Administration course.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    94 views3 pages

    DOC-8279 Ccna Voice

    Uploaded by

    Chygozy Tenten
    This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes. Candidates can prepare for this exam by taking the ICOMM v8. Introducing Cisco Voice and Unified Communications Administration course.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    (640-461) ICOMM v8.

    0 Exam Topics
    640-461 ICOMM v8.0 Exam Topics (Blueprint)
    Exam Description
    The 640-461 Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam is associated with the CCNA Voice certification. This exam tests a candidate's knowledge of the architecture, components, functionalities, and features of Cisco Unified Communications solutions. It also tests the knowledge needed to perform tasks such as system monitoring, moves, additions and changes on Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence. Candidates can prepare for this exam by taking the ICOMM v8.0 Introducing Cisco Voice and Unified Communications Administration v8.0 course..

    Exam Topics
    The following topics are general guidelines for the content likely to be included on the Introducing Cisco Voice and Unified Communications (ICOMM) v8.0 exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

    Describe the characteristics of a Cisco Unified Communications solution


    Describe the Cisco Unified Communications components and their functions Describe call signalling and media flows Describe quality implications of a VoIP network

    Provision end users and associated devices

    Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express

    1992-2011 Cisco Systems Inc. All Rights Reserved.

    Generated on 2011-10-26-06:00 1

    (640-461) ICOMM v8.0 Exam Topics


    Describe how calling privileges function and how calling privileges impact system features Create or modify directory numbers Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration Enable end users for Cisco Unified Presence Verify user features are operational

    Create or modify user accounts for Cisco Unified Communications Manager Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI Create or modify endpoints for Cisco Unified Communications Manager Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI

    Configure voice messaging and presence


    Configure Cisco Unified Presence

    Describe user creation options for voice messaging Create or modify user accounts for Cisco Unity Connection Describe Cisco Unified Presence

    Maintain Cisco Unified Communications system


    Generate RTMT reports to monitor system activities Monitor voicemail usage Remove unassigned directory numbers Perform manual system backup

    Generate CDR and CMR reports Generate capacity reports Generate usage reports

    Provide end user support


    Identify voicemail issues and resolve issues related to user mailboxes Describe causes and symptoms of call quality issues Describe how to use phone applications

    Verify PSTN connectivity Define fault domains using information gathered from end user Troubleshoot endpoint issues

    Reset single devices

    1992-2011 Cisco Systems Inc. All Rights Reserved.

    Generated on 2011-10-26-06:00 2

    (640-461) ICOMM v8.0 Exam Topics

    We would like to get your feedback; please comment and/or rate this document.

    1992-2011 Cisco Systems Inc. All Rights Reserved.

    Generated on 2011-10-26-06:00 3

    You might also like