Error Text in MS Office 1

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6.

Scan for Malware

Sometimes malware can cause file system issues.

• Run a full system scan with Windows Defender or any other reputable antivirus
software.

7. Perform a System File Check

Use the System File Checker tool to repair missing or corrupted system files.

• Open Command Prompt as an administrator.


• Type sfc /scannow and press Enter.
• Wait for the scan to complete and follow any instructions provided.

8. Check Event Viewer

The Event Viewer might have more details about the error.

• Press Win + X and select Event Viewer.


• Go to Windows Logs > Application and look for errors around the time you tried to
open the image.
• The details might give you more clues about what is causing the issue.

If the problem persists after trying these steps, it might be beneficial to provide more context
about your specific situation, such as the type of image file, the application you are using to
open it, and any recent changes to your system.

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