Business Processes Evidence of Learning Week 1

UNIVERSITY
ute,
www.utel.edu.mx
Evidence of
Learning
Question Sheet
Subject name
Business process management
Week
1
Week 1
With the aim of contributing to your learning and a better understanding of the
content addressed in unit 1, through its learning materials, we have prepared
this study guide that aims to help you determine what business process
management is, its objectives and scope, recognize the origin and evolution of
management in business processes and place management in business
processes as the axis of coordination in companies.
Instructions:
Unit 1: General aspects of business process management
Unit 1:
See the document corresponding to unit 1, in the Resources 1 section.
Reading: The current state of business process management: Business Process Management (Noy, P. and Pérez, Y,
sf) This text details the concept of business process management, its origin and evolution, in addition to its role as a
coordination axis.
Video: Process management and continuous improvement (Brieño, 2013). Review the following video which
explains the transition from a traditionally managed organization to the dynamics of functionality, implementing
process management.
Answer the following questions:
1 .- What is the management model that is based on work specialization, structuring

organizations through specific functions, classified by areas or departments?
a) Service Oriented Architecture (SOA)

b) Business process management (BPM)
c) Enterprise resource planning (ERP)
d) Classic Management Functional (MGCF)
2 .- It is the methodology that originates as a consequence of the integration between Total

Quality Management, Process Reengineering and the development of Information Technologies:
a) Service Oriented Architecture (SOA)

b) Business process management (BPM)
c) Enterprise resource planning (ERP)
d) Classic Management Functional (MGCF)
3 .- Describes the mandatory requirements that a Business Process Management Suite (BPMS)
must meet:
Reliability, flexibility, security

4 .- According to the video of week 1, complete the following diagram with the stages that must
be followed for Business Process Management (BPM):
Strategy
Optimized
Monitor mapping
and design
Execute Implement
Join
5 .- Choose which of the following answers corresponds to the definition of Business Processes:
a) (x) Set of logically related tasks, which cross the organizational structure and seek to achieve
a well-defined result.
b) ( ) Interactive process to explore and analyze structured information about an area, which is
stored in a data warehouse and serves to discover trends or patterns.
c) ( ) Tools that emerge as a direct consequence of the reengineering movement and the rise of
IT.
6 .- Describe BMP (Business Process Management) in your words.

It is a combination of the collaboration of people, businesses and technologists to promote
effective, agile and transparent business processes where Technology comes together.
7 .- Choose the correct answer. What is the origin of Business Process Management (Business
Process Management - BPM)? It is a consequence of the integration of methodologies:
a) Total Quality and analysis of the Value Chain.
b) Customer relationship management, Business management system, Hosting (server) web

hosts.
c) Total quality management, process reengineering (BPR) and developments in Information
Technology.
d) Management of relationships with suppliers, Systems, Applications and Processes
8 .- Mention what is the key to making the change? In a company when it uses BPM.
Process
9 .- Mention 3 characteristics of BPM.
1. Combining the management discipline and technology components under the BPM methodology
requires unifying business and IT activities.
2. PM has the potential to eliminate the division of Business and IT by facilitating direct
collaboration and joint responsibility in the development, implementation and optimization of
business processes (PN).
3. BPM is a technology-enabled form of running a business with universal connectivity.
10 .- Mention benefits of implementing BPM.

1. BPM is based on many principles that attack typical day-to-day problems in companies and the
development of information systems within them.
2. BPM promotes the understanding and modeling of all processes through documentation, relying
on tools that allow the analysis and modeling of changes.
3. Supports the achievement of operations improvement by reducing costs and increasing profits.

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UNIVERSITY

See the document corresponding to unit 1, in the Resources 1 section.

Answer the following questions:

1 .- What is the management model that is based on work specialization, structuring

a) Service Oriented Architecture (SOA)

2 .- It is the methodology that originates as a consequence of the integration between Total

a) Service Oriented Architecture (SOA)

Reliability, flexibility, security

6 .- Describe BMP (Business Process Management) in your words.

b) Customer relationship management, Business management system, Hosting (server) web

9 .- Mention 3 characteristics of BPM.

3. BPM is a technology-enabled form of running a business with universal connectivity.

10 .- Mention benefits of implementing BPM.

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