TOEIC ®

Listening and Reading

A Complete Practice Test

developed by ETS®
LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand
spoken English. The entire Listening test will last approximately 45 minutes.
There are four parts, and directions are given for each part. You must mark your
answers on the separate answer sheet. Do not write your answers in your test
book.

PART 1
Directions: For each question in this part, you will hear four statements about
a picture in your test book. When you hear the statements, you must select
the one statement that best describes what you see in the picture. Then find
the number of the question on your answer sheet and mark your answer.
The statements will not be printed in your test book and will be spoken
only one time.

Statement (C), “They’re sitting at a table,” is the best description of the picture,
so you should select answer (C) and mark it on your answer sheet.

2 TOEIC ® Listening and Reading Practice Test

 1.

2.

TOEIC ® Listening and Reading Practice Test 3

 3.

4.

4 TOEIC ® Listening and Reading Practice Test

 5.

6.

TOEIC ® Listening and Reading Practice Test 5

PART 2
Directions: You will hear a question or statement and three responses spoken
in English. They will not be printed in your test book and will be spoken only
one time. Select the best response to the question or statement and mark the
letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.

9. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.

11. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.

12. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
13. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet. 27. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 28. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet. 29. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 30. Mark your answer on your answer sheet.

18. Mark your answer on your answer sheet. 31. Mark your answer on your answer sheet.
19. Mark your answer on your answer sheet.

6 TOEIC ® Listening and Reading Practice Test

 PART 3
Directions: You will hear some conversations between two or more people.
You will be asked to answer three questions about what the speakers say in
each conversation. Select the best response to each question and mark the
letter (A), (B), (C), or (D) on your answer sheet. The conversations will not be
printed in your test book and will be spoken only one time.

32. What are the speakers discussing? 38. What are the speakers discussing?
(A) A contest (A) A project plan
(B) An advertisement (B) A business lunch
(C) An interview (C) A staff meeting
(D) A concert (D) A job opening
33. When will the broadcast take place? 39. What is the man concerned about?
(A) On Tuesday (A) His work schedule
(B) On Thursday (B) His qualifications
(C) On Friday (C) A marketing presentation
(D) On Sunday (D) A customer complaint
34. What does the man plan to do? 40. What does the woman suggest?
(A) Buy a television set (A) Speaking with a supervisor
(B) Visit a friend (B) Calling a client
(C) Schedule an interview (C) Making a reservation
(D) Watch a program (D) Reviewing an application

35. Where do the speakers probably 41. What does the man say will happen
work? tomorrow?
(A) At a factory (A) Some invitations will be printed.
(B) At a hotel (B) Some supplies will be ordered.
(C) At a travel agency (C) A regional manager will arrive.
(D) At a furniture store (D) A sales meeting will be held.

36. What is an advantage of the 42. What will the speakers receive this
Indonesian company? morning?
(A) Its reasonable prices (A) An office machine
(B) Its friendly staff (B) A meeting agenda
(C) Its delivery time (C) Some printer paper
(D) Its product quality (D) Some file folders
37. What does the man find surprising? 43. What does the man mean when he
(A) That a business is so successful says, “Oh, that’s perfect”?
(B) That some furniture has lasted so (A) He will have what he needs.
long (B) He agrees with a suggestion.
(C) That a trip was so inexpensive (C) He has done his job correctly.
(D) That an exhibition was so (D) He has made the right choice.
crowded

TOEIC ® Listening and Reading Practice Test 7

 44. What is the conversation mainly 50. What are the speakers discussing?
about? (A) A fund-raising dinner
(A) Choosing a menu (B) A medical seminar
(B) Ordering food (C) A sales conference
(C) Renting furniture (D) A committee meeting
(D) Setting up a room
51. Why was the event postponed?
45. What is the problem? (A) Some people could not attend.
(A) Some items are unavailable. (B) The room was not ready.
(B) A business is about to close. (C) Some equipment was broken.
(C) An employee is difficult to reach. (D) The presenters were delayed.
(D) Some charges are incorrect.
52. Why does the woman say, “We
46. What will the woman most likely do usually meet in the conference room
next? on the second floor”?
(A) Suggest a room layout (A) She is inviting the man to join an
(B) Make a phone call event.
(C) Revise an order (B) She is explaining that a room is
(D) Leave for the day occupied.
(C) She is giving the man directions.
(D) She is checking that the man has
47. What are the speakers discussing? the correct information.
(A) Signing up for some training
(B) Entering a competition
(C) Opening a bank account 53. What work is being done at the
(D) Putting an advertisement in the library?
newspaper (A) An entry door is being enlarged.
(B) New bookshelves are being built.
48. What does the man suggest the (C) Some computers are being
woman should do? repaired.
(A) Go to a nearby office (D) A security system is being
(B) Wait in a reception area installed.
(C) Show a sample of some work
(D) Provide content to be published 54. What does Lisa offer to do?
(A) Speak with a technician
49. What does the man tell the woman (B) Reorganize the reading room
she will need? (C) Ask library patrons to move
(A) A credit card (D) Reprint a schedule
(B) A résumé
(C) A postal address 55. According to the man, what problem
(D) A form of identification has the work created?
(A) The noise is disturbing people.
(B) Dust is getting on the books.
(C) Entering the library is more
difficult.
(D) The library is open for fewer hours.

8 TOEIC ® Listening and Reading Practice Test

 56. Why did the woman call Mr. Hui?
(A) To inform him of a schedule Type Cost
change
(B) To confirm his conference
registration Daily planner $14.89
(C) To ask him for a customer’s name
(D) To tell him she will be out of the Weekly
$27.49
office planner

57. What will happen next Tuesday? Monthly

$5.49
(A) A conference seminar will be held. desk pad
(B) An airline will discount ticket
prices. Undated
$4.99
(C) Resolve Electronics will launch a desk pad
product.
(D) Mr. Hui will have dinner with a 62. Where most likely are the speakers?
client. (A) In an office
(B) In a stationery store
58. What does Mr. Hui ask the woman to (C) At a printing shop
do? (D) At a photography studio
(A) E-mail the notes for a speech
(B) Arrange a different return flight 63. What does the woman suggest the
(C) Cancel a hotel reservation man do?
(D) Find out when a visitor will arrive (A) Show her his work
(B) Come back in the afternoon
(C) Review a design
59. What are the speakers discussing? (D) Provide a free sample
(A) A work schedule
(B) A sales report 64. Look at the graphic. What product
(C) A computer program does the woman like?
(D) A store display (A) The daily planner
(B) The weekly planner
60. Who most likely is the woman? (C) The monthly desk pad
(A) A new employee (D) The undated desk pad
(B) A store manager
(C) A job candidate
(D) A company customer
61. What does the man offer to do?
(A) Submit a business report
(B) Reschedule an interview
(C) Provide technical assistance
(D) Help waiting customers

TOEIC ® Listening and Reading Practice Test 9

 Wed 8-9 9-10 10-11 11-12
Team
Zahra Busy
meeting
Client Budget
Sammy
call meeting

65. What do the speakers plan to

discuss?
(A) A community garden
(B) A school program
(C) A meeting location
(D) An annual festival
68. What is the man looking for?
66. What problem is mentioned?
(A) A computer
(A) Food (B) An adapter
(B) Weather (C) A power cord
(C) Tickets (D) A battery
(D) Space
69. What does the woman offer to do?
67. Look at the graphic. At what time
will the speakers probably meet on (A) Discount a purchase
Wednesday? (B) Place an order
(C) Ship a package
(A) From 8 A.M. to 9 A.M. (D) Find some information
(B) From 9 A.M. to 10 A.M.
(C) From 10 A.M. to 11 A.M. 70. Look at the graphic. Which store
(D) From 11 A.M. to 12 noon does the woman direct the man to?
(A) Store 1
(B) Store 2
(C) Store 3
(D) Store 4

10 TOEIC ® Listening and Reading Practice Test

 PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to
answer three questions about what the speaker says in each talk. Select the best
response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
The talks will not be printed in your test book and will be spoken only one time.

71. What type of business has been 77. What is the purpose of the message?
reached? (A) To confirm an appointment
(A) A pizza restaurant (B) To schedule a meeting
(B) A flower shop (C) To request a phone number
(C) A bakery (D) To give directions
(D) A clothing store
78. What is Ms. Travis asked to do?
72. On which day does the business stay (A) Make an advance payment
open late? (B) Give contact information
(A) On Monday (C) Make a reservation
(B) On Thursday (D) Provide previous records
(C) On Friday
(D) On Saturday 79. What change does the speaker
mention?
73. Why does the message suggest (A) A parking area has opened.
visiting a website? (B) An arrival time has been adjusted.
(A) To place an order (C) An office policy has been revised.
(B) To make an inquiry (D) A patient fee has increased.
(C) To find business locations
(D) To view available products
80. What is the purpose of this
announcement?
74. What area does the speaker work in? (A) To describe a conference
(A) Education (B) To report revisions to scheduled
(B) Travel events
(C) Law (C) To summarize a presentation
(D) Finance (D) To introduce a featured speaker

75. Why is Dave being congratulated? 81. When will Dr. Keller’s presentation
(A) He has been promoted. take place?
(B) He has signed a contract. (A) At 10 A.M.
(C) He is starting a business. (B) At 11 A.M.
(D) He is celebrating an anniversary. (C) At 2 P.M.
(D) At 4 P.M.
76. How many years has the speaker
known Dave? 82. What does the speaker imply when
(A) 5 he says, “No matter how organized
(B) 15 we try to be”?
(C) 20 (A) He is pleased with the
(D) 25 presentations.
(B) He would like to reassure the
organizers.
(C) He is unfamiliar with the building
layout.
(D) He is frustrated by the number of
late changes.

TOEIC ® Listening and Reading Practice Test 11

 83. What special event is being 89. What is the speaker calling about?
announced? (A) A journal article
(A) A presentation (B) A newspaper subscription
(B) A tour (C) Some laboratory equipment
(C) A festival (D) An invoice for some work
(D) A conference
90. What is the deadline that the speaker
84. What will attendees learn about? mentions?
(A) Advertising techniques (A) January 5
(B) Public speaking (B) January 6
(C) Art history (C) January 19
(D) Indoor photography (D) January 25

85. What are guests invited to do? 91. What does the speaker mean when
(A) Make a donation she says, “I just wanted to see how
(B) Enjoy some snacks you’re doing”?
(C) Join a club (A) She’s confirming that a problem
(D) Submit feedback online has been resolved.
(B) She’d like to learn how to carry
out a task.
86. Who is the advertisement most likely (C) She wants to know the status of
for? some work.
(A) Automobile manufacturers (D) She hopes the man is feeling well.
(B) Real estate agents
(C) Computer store managers
(D) Construction company owners 92. What is the seminar mainly about?
(A) Website design
87. What does the speaker say about his (B) Online security
company’s products? (C) Product returns
(A) They are more efficient than older (D) Customer feedback
models.
(B) They are less expensive than a 93. Why does the speaker say, “you’ll
competitor’s. want to write that down”?
(C) They are easy to maintain. (A) To emphasize an earlier point
(D) They are available for only a short (B) To request that listeners hold their
time. questions until later
(C) To suggest that some people are
88. How are listeners invited to respond not paying attention
to the advertisement? (D) To encourage listeners to keep
(A) By filling out a questionnaire reliable records
(B) By attending a demonstration
(C) By placing a telephone order 94. What are listeners asked to do?
(D) By requesting a free sample (A) Find a partner
(B) Return a registration form
(C) Prepare a response
(D) Watch an instructional video

12 TOEIC ® Listening and Reading Practice Test

 Vote for your favorite song!
Artist Song
Adda Owens Searchlight
Hiro Mori Sea Waves
Holding Wings Cherries
Sakchai You’re Mine
Shanta Get To It!

95. Who most likely is the speaker? 98. Why does the speaker compliment
(A) A musician Dori?
(B) A concert organizer (A) She completed some work
(C) A radio host quickly.
(D) A sound technician (B) She impressed a valued client.
(C) She exceeded a sales goal.
96. Look at the graphic. Which song is
(D) She recently received an award.
currently voted number one?
(A) Searchlight 99. Look at the graphic. What part was
(B) Sea Waves originally missing from the picture?
(C) Cherries (A) Part A
(D) Get To It! (B) Part B
(C) Part C
97. How can listeners vote for their
(D) Part D
favorite song?
(A) By making a phone call 100. What will the speaker do next?
(B) By sending a text message (A) Send a package
(C) By sending an email (B) Contact a print shop
(D) By visiting a website (C) Attend to some equipment
(D) Assemble some furniture

This is the end of the Listening test. Turn to Part 5 in your test book.

TOEIC ® Listening and Reading Practice Test 13

READING TEST
In the Reading test, you will read a variety of texts and answer several different types of
reading comprehension questions. The entire Reading test will last 75 minutes. There
are three parts, and directions are given for each part. You are encouraged to answer as
many questions as possible within the time allowed.

You must mark your answers on the separate answer sheet. Do not write your answers
in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer
choices are given below each sentence. Select the best answer to complete the
sentence. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

101. Employees must let ______ 105. One of Mr. Oh’s primary duties is the
supervisors know before taking time ______ of the corporate food service.
off work. (A) manage
(A) they (B) manages
(B) them (C) manageable
(C) their (D) management
(D) theirs
106. A majority of customers rated Sasaki
102. From July 1, it will be Mr. Ishibashi’s mobile phones as ______ good or
______ to review all corporate excellent.
contracts. (A) either
(A) symptom (B) both
(B) responsibility (C) although
(C) quality (D) whether
(D) discipline
107. The committee objected ______ to
103. We are pleased to offer you a sample several of the conditions listed in the
copy of our ______ magazine, Office initial contract.
Innovations. (A) badly
(A) popularly (B) safely
(B) popularity (C) strongly
(C) popular (D) falsely
(D) popularize
108. All interns in the marketing
104. Your security badge will be activated department are encouraged to attend
______ the beginning of the work day the upcoming ______.
tomorrow. (A) subject
(A) by (B) division
(B) under (C) workshop
(C) onto (D) plan
(D) as

14 TOEIC ® Listening and Reading Practice Test

109. Fewer than ten firms in the country 115. Before ______ the envelope, please
have received the Barstow Award be sure you have enclosed all of the
______ excellence in customer documents listed in your orientation
service. packet.
(A) to (A) seal
(B) for (B) sealing
(C) at (C) is sealed
(D) with (D) was sealed

110. ______ of the shipment should be 116. Ms. Gupta has earned the ______ of
expected within ten days. her colleagues in the law firm and of
(A) Receive the clients she represents.
(B) Received (A) respect
(C) Receivable (B) respectable
(D) Receipt (C) respectably
(D) respecting
111. Mi-Sun Park’s artwork ______
combines classical elements with 117. The CEO of Argall Enterprises is
modern materials and techniques. expected to ______ a statement to
(A) skill the press later this week.
(B) skilled (A) act
(C) skillful (B) issue
(D) skillfully (C) speak
(D) reply
112. Tanner Publications is seeking a
copy editor with previous experience 118. Kohler Gas has been the area’s most
______ excellent communication ______ energy supplier for more than
skills. twenty years.
(A) such (A) relying
(B) but (B) reliable
(C) and (C) reliability
(D) unless (D) reliably

113. Ms. Reston and Mr. Parnthong were 119. A hotel shuttle will be available, but
two of the senior partners ______ you are also welcome to arrange for
visited the clients last week. your ______ transportation to the
(A) who conference.
(B) when (A) any
(C) what (B) directly
(D) whose (C) besides
(D) own
114. Silveira & Ogawa Corporation’s
successful new line of cookware 120. The advertising campaign for the new
has helped to boost the company’s Cool Fizz soft drink will feature flavor
______ performance this quarter. ______ price.
(A) believable (A) rather than
(B) interested (B) in the event of
(C) available (C) except for
(D) financial (D) as for

TOEIC ® Listening and Reading Practice Test 15

121. Many of the restaurants in the village 126. The commission will review the
open only on weekends ______ the designs for the new industrial center
tourist season is over. and ______ one to submit to the
(A) even board of directors.
(B) once (A) agree
(C) so (B) operate
(D) always (C) apply
(D) choose
122. Members are a vital part of the
Global Musicians’ Association, and 127. According to industry experts, it is
finding ways to increase membership very ______ that Aakster, Inc., and
should be a high ______. Dember Technologies will announce
(A) basis plans to merge in early May.
(B) force (A) likely
(C) result (B) confident
(D) priority (C) advisable
(D) potential
123. After ______ failing to win customer
support, Tykon’s upgraded software 128. Questions about the exhibit
program has been withdrawn from should be directed to Mr. Stanley,
the market. the museum’s leading ______ on
(A) repeat eighteenth-century art.
(B) repetition (A) authority
(C) repeated (B) station
(D) repeatedly (C) advantage
(D) example
124. Ms. Nwokolo is the ideal leader for
the project because she has ______ 129. Ms. Baxter and her former colleagues
worked in business management. at the New York branch ______ in
(A) yet regular contact with one another.
(B) especially (A) remain
(C) previously (B) remains
(D) ever (C) remaining
(D) has remained
125. Because the teams in Beijing and
Lisbon must work together closely, 130. Currently, the most ______ task is to
e-mail is the ______ method of finish designing the new corporate
communication for this project. logo since no new publications can
(A) prefer be printed without it.
(B) preferred (A) forceful
(C) preferably (B) eligible
(D) preference (C) pressing
(D) decisive

16 TOEIC ® Listening and Reading Practice Test

 PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing
in parts of each text. Four answer choices for each question are given below
each text. Select the best answer to complete the text. Then mark the letter
(A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following letter.

Liam Panzer
214 Maple Street
Montreal, Quebec H2L 3Y3

May 15

Dear Mr. Panzer,

Thank you for your recent purchase of season tickets to the Gardner Theater Summer Season

of music and theater. Tickets for the first event ______ in the middle of June. You can also
131.
expect a Gardner Friends Card, which entitles you to ______ such as parking at reduced rates,
132.
replacement of lost tickets, and discounts at area restaurants.

So that we can provide you with regular electronic updates, please make sure we have ______
133.
e-mail address. ______ .
134.

We are sure you will enjoy the season’s offerings.

Sincerely,

Jorge Rodriguez

Gardner Theater

131. (A) mails 133. (A) you

(B) mailing (B) your
(C) were mailed (C) yours
(D) will be mailed (D) yourself
132. (A) incomes 134. (A) Thank you for your e-mail of
(B) gains July 31.
(C) benefits (B) You can send it to us at
(D) accounts GTSS@gst.com.
(C) This includes a café right next to
the theater.
(D) We have found this performance
to be very popular.

TOEIC ® Listening and Reading Practice Test 17

Questions 135-138 refer to the following e-mail.

To: Fang Zhou <fzhou@bigstar.net>

From: Naveed Rouhani <nrouhani@computerstodayinc.net>
Subject: Book reviews
Date: October 10

The editors of Computers Today are pleased to invite you to join our list of book reviewers. As a

reviewer, you ______ with one free copy of the book to be reviewed. ______ , the reviewer’s name and
135. 136.
professional affiliation appear in print alongside any review that is published.

______ reviews are approximately 600-800 words in length, though some may be longer. ______ .
137. 138.

If you are interested in contributing to our publication, please send me a copy of your résumé. I look

forward to hearing from you.

Sincerely,

Naveed Rouhani

Book Review Editor

135. (A) were presenting 137. (A) Most

(B) to present (B) All
(C) would be presented (C) Very
(D) have presented (D) More

136. (A) Specifically 138. (A) Unfortunately, this review does

(B) However not meet our requirements.
(C) Otherwise (B) More detailed guidelines for
(D) Additionally reviewers are available on our
website.
(C) They were referred to us by a
colleague at your place of work.
(D) We are sorry we are not able to
do so at this time.

18 TOEIC ® Listening and Reading Practice Test

Questions 139-142 refer to the following memo.

To: All Museum Employees

From: Natasha Vasilyev

On April 25 at 7:30 P.M., noted art historian Clara Byers will deliver the first in a series of

four lectures titled “Amazing Art of the Renaissance.” I am pleased to let you know that all

museum employees are eligible to ______ this series, which will culminate in a guided tour
139.
of a number of Renaissance masterpieces in the McKellen Gallery.

There is no charge for museum staff, but all participants must register in advance, as there

is ______ seating. Stop by my office to sign up today for this ______ chance to hear Dr.
140. 141.
Byers speak. ______
142.

139. (A) offer 141. (A) exceptional

(B) attend (B) costly
(C) lead (C) thoughtful
(D) apply (D) required

140. (A) limit 142. (A) There are directions to the gallery
(B) limits at the information desk.
(C) limited (B) Copies of these paintings are on
(D) to limit sale in the gift shop.
(C) She is famous for her creative
use of color.
(D) This is an opportunity you will not
want to miss

TOEIC ® Listening and Reading Practice Test 19

Questions 143-146 refer to the following letter.

June 30

Peter Mazzie
14 Wyndmoor Court, Apartment A Edinburgh, EH5 2TU
Scotland

Dear Mr. Mazzie,

Your subscription to Financial News Weekly will expire on October 30. That’s still four months

away, but if you ______ before July 21, we will add one extra month to your subscription.
143.

______ . You do not need to enclose your ______ at this time. We will send you an invoice, and
144. 145.
you can send your money later. So mail the card today. You will not miss a ______ copy of
146.
Financial News Weekly, and you will receive an extra month for free!

Sincerely,
Sharon Oatman

Circulation Manager

143. (A) renew 145. (A) rent

(B) renewing (B) bill
(C) had renewed (C) receipt
(D) will be renewed (D) payment

144. (A) There are four ways that this can 146. (A) single
be arranged. (B) recognized
(B) It appears that you have already (C) treatable
canceled. (D) lonely
(C) All you have to do is complete
and return the enclosed card.
(D) We are happy we could be of
service to you.

20 TOEIC ® Listening and Reading Practice Test

 PART 7
Directions: In this part you will read a selection of texts, such as magazine and
newspaper articles, e-mails, and instant messages. Each text or set of texts is
followed by several questions. Select the best answer for each question and
mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 147-148 refer to the following text-message chain.

Roger Chandran [4:34 A.M.]

Hi Peter. I’ll probably have to stay here another day. More
meetings.
Peter Seville [4:35 A.M.]
Roger! It’s 4:30 in the morning in Taiwan! Why aren’t you
sleeping?
Roger Chandran [4:36 A.M.]
Jetlag. I’ve been asleep and just woke up. So--if I email you
the details, can you call the airline for me?
Peter Seville [4:37 A.M.]
I can try. Wouldn’t it be easier to handle it directly from
there?
Roger Chandran [4:38 A.M.]
Right. But the language and time differences complicate
things.

147. What does Mr. Chandran ask Mr. 148. At 4:37 A.M., what does Mr. Seville
Seville to do? mean when he writes, “I can try”?
(A) Join him on a business trip (A) He wants to learn how to help.
(B) Help him with a translation (B) He is unsure that he will be
(C) Change some flight plans successful.
(D) Set up some meetings (C) He has other work to finish today.
(D) He is happy to receive an
invitation.

TOEIC ® Listening and Reading Practice Test 21

Questions 149-150 refer to the following advertisement.

149. What is the purpose of the 150. When does the store close on
advertisement? Sunday?
(A) To invite customers to a grand (A) At 7:00 P.M.
opening of a shop (B) At 8:00 P.M.
(B) To introduce a new service offered (C) At 9:00 P.M.
at a store (D) At 9:30 P.M.
(C) To announce the anniversary of a
business
(D) To promote a sale on selected
items

22 TOEIC ® Listening and Reading Practice Test

Questions 151-152 refer to the following message.

151. Why did Ms. Lang call Mr. 152. What will Ms. Lang probably do?
Matsumoto? (A) See Mr. Matsumoto on Monday
(A) To reschedule an appointment (B) Call Mr. Matsumoto again this
with him afternoon
(B) To ask if he will be able to meet a (C) Contact a representative of C&P
deadline Accounting
(C) To inquire where a meeting will (D) Make a reservation for a lunch
take place meeting
(D) To request that he send a new
copy of a contract

TOEIC ® Listening and Reading Practice Test 23

Questions 153-155 refer to the following advertisement.

153. Where will the employees who are 155. How are interested people instructed
hired for the advertised positions to register?
work? (A) By visiting the corporate office
(A) At an amusement park (B) By calling Ms. Ruiz
(B) At a jewelry shop (C) By sending an e-mail
(C) On a cruise ship (D) By going to the website
(D) In a factory

154. What benefit is NOT mentioned in

the advertisement?
(A) Time off for holidays
(B) Free travel
(C) Career advancement
opportunities
(D) Paid training programs

24 TOEIC ® Listening and Reading Practice Test

Questions 156-157 refer to the following letter.

June 10
Ms. Ngaire Umaga
14 Raven Court
Hillsborough
Auckland 1041
–––––––––––––
Account ID: 3565
Trip No: Gr867
Trip: Greece, April 7-17
Group leader: Jeff Lorber
Dear Ms. Umaga:
We are pleased that you chose Explorer Voyage Travel Service to help you plan
your trip to Greece. We have received your registration form and deposit. Your
itinerary is enclosed with this letter.
You will soon be receiving an invoice listing your payments and the balance
due. Please make sure that we receive your final payment by December 30 to
avoid any late fees. Also, if you decide to cancel your trip, you must notify us in
writing at least 10 days before your departure date to receive a full refund.
Sincerely,
Richard Donaldson
Richard Donaldson
Client Services

Encl.

156. Who most likely is Richard 157. What is indicated about Ms. Umaga
Donaldson? in the letter?
(A) A tour participant (A) She plans to cancel her trip.
(B) A group leader (B) She has changed her trip itinerary.
(C) A travel agent (C) She must correct her registration
(D) A personal accountant form.
(D) She has paid for part of the cost
of her trip.

TOEIC ® Listening and Reading Practice Test 25

Questions 158-160 refer to the following book review.

158. What most likely is Mr. Gallagher’s 160. What does the reviewer suggest?
job? (A) Most people are not interested in
(A) Banker history.
(B) Librarian (B) A follow-up volume will soon be
(C) Journalist available.
(D) Publisher (C) Mr. Gallagher is an experienced
lecturer.
159. What does the reviewer NOT mention (D) The book will appeal to different
about the book? groups of people.
(A) It is very long.
(B) It is entertaining.
(C) It describes people from the past.
(D) It is well researched.

26 TOEIC ® Listening and Reading Practice Test

Questions 161-163 refer to the following news article.

MUMBAI, India, June 3 — Star Airways, Mumbai’s dominant

complete. The new planes will enable the airline to expand

a joint announcement at the Brussels Air Show on Thursday,

161. What is the purpose of the article? 163. What is NOT reported as a goal of
(A) To report on the merger of two Star Airways?
airlines (A) To relocate its international
(B) To announce a new business headquarters
agreement (B) To be among the first to use a
(C) To inform investors of a change in new aircraft
project plans (C) To replace the older planes in its
(D) To describe recent renovations at fleet
an airport (D) To increase its number of flight
destinations
162. How long is the change expected to
take?
(A) Three years
(B) Five years
(C) Ten years
(D) Seventeen years

TOEIC ® Listening and Reading Practice Test 27

Questions 164-167 refer to the following e-mail.

From:
To:
Subject:
Date: April 3

from

Please note:

instead, use the chat box on our website.

164. Why was the e-mail sent? 166. What is Mr. Kager asked to avoid
(A) To tell of a new payment policy doing?
(B) To report a problem with a (A) Posting a notification
payment (B) Changing a shipping method
(C) To inquire about customer (C) Resubmitting an order
satisfaction (D) Replying to an e-mail
(D) To explain how to set up an
account 167. In which of the positions marked
[1], [2], [3], and [4] does the following
165. What is indicated about Mr. Kager’s sentence best belong?
order? “Once there, provide the number of
(A) It has been canceled. the new credit card.”
(B) Some of the items are (A) [1]
unavailable. (B) [2]
(C) It has been prepared for (C) [3]
shipment. (D) [4]
(D) It includes an incorrect address.

28 TOEIC ® Listening and Reading Practice Test

Questions 168-171 refer to the following article.

Plans Approved for Local Attraction

A
proposed by the panel commissioned of the city tourist board notes, “The Marsh

announced on Monday that a major

classic A Clear Beam of Light
Restoration of the structure will be done

and will include work on the interior as

is in dire need of repair to replace loose

remain open to the public while the work

shop also on the premises. The completion

of the project is expected to coincide with

help support the cost of the restoration are

168. What is the article mainly about? 170. What is suggested about the
(A) The construction of a new lighthouse?
museum (A) It has been in operation for nearly
(B) The restoration of a historic two centuries.
landmark (B) It is open only to members of the
(C) The filming of an upcoming movie historical society.
(D) The election of a local official (C) It was constructed for a movie
set.
169. Who is Stephanie Landsbury? (D) It is in good condition.
(A) A chief engineer
(B) A bank official 171. In which of the positions marked
(C) A historical society member [1], [2], [3], and [4] does the following
(D) A tourist board spokesperson sentence best belong?
“The lighthouse is also important for
cultural reasons.”
(A) [1]
(B) [2]
(C) [3]
(D) [4]

TOEIC ® Listening and Reading Practice Test 29

Questions 172-175 refer to the following online chat discussion.

Alice Myers [10:19 A.M.]

Hello. I’ve reserved a car for July 2-8. The reservation number is X102W.
Can I pick up the car right at the airport terminal, or do I need to take a
shuttle bus?
Jared Dubiel [10:20 A.M.]
Let me find your reservation. You are flying to Boa Vista Airport, correct?
Alice Myers [10:20 A.M.]
Yes.
Jared Dubiel [10:22 A.M.]
Here it is. Your car will be waiting for you at the parking area in front
of the terminal. Go to the Allaire Rentals kiosk there and one of our
representatives will give you the key.
Alice Myers [10:23 A.M.]
OK. One more question. Is it possible to upgrade to a larger car at this
point? I’m not sure the one I’ve reserved will be comfortable enough with
4 people plus luggage.
Jared Dubiel [10:25 A.M.]
It looks like you reserved a compact car. That may be tight for your group.
Let me check with our agent at that location and see if there is something
larger available. Christine, can you tell me if you have a mid-size car
available for the week of July 2-8?
Christine Lindquist [10:32 A.M.]
Afraid not. We’re busy because of the holiday. But we do have a full-size
car and a small van.
Alice Myers [10:34 A.M.]
Can you tell me how much the full-size car will cost?
Jared Dubiel [10:36 A.M.]
It would be an additional $150 for the week.
Alice Myers [10:37 A.M.]
That’s fine. I’ll take it. Do I need a new reservation?
Jared Dubiel [10:40 A.M.]
No. I’ve noted the change in the paperwork and added the additional
amount to your card. You’re all set.
Alice Myers [10:41 A.M.]
Wonderful. Thank you.

30 TOEIC ® Listening and Reading Practice Test

172. At 10:22 A.M., why does Mr. Dubiel 174. What is suggested about
write, “Here it is”? Ms. Lindquist?
(A) He found Ms. Myers’ booking (A) She is traveling during a holiday.
information. (B) She is located at Boa Vista
(B) He located the Allaire Rentals Airport.
kiosk. (C) She wants to change her travel
(C) He is marking the airport’s plans.
location on a map. (D) She wants to reserve a car for a
(D) He is telling Ms. Myers where she week.
can find a form.
175. What size vehicle will Ms. Myers
173. What does Mr. Dubiel tell Ms. Myers rent?
to do when she gets to the kiosk? (A) A compact car
(A) Pay for her reservation (B) A mid-size car
(B) Take a bus to the terminal (C) A full-size car
(C) Ask to speak to Mr. Dubiel (D) A small van
(D) Pick up the key to her vehicle

TOEIC ® Listening and Reading Practice Test 31

Questions 176-180 refer to the following e-mail and article.

32 TOEIC ® Listening and Reading Practice Test

176. What city is the subject of Citywatch 179. What is indicated about the
Magazine? Wilkerson Beverage Company?
(A) Sydney (A) It plans to market new products in
(B) Amsterdam December.
(C) Chicago (B) It operates offices in multiple
(D) Taipei cities.
(C) It has an opening for a vice
177. What is the purpose of the article? president.
(A) To profile a local businessperson (D) It produces a line of coffee drinks.
(B) To report on an increase in
tourism 180. What does Ms. Wu say about her
(C) To describe a local business event job?
(D) To discuss the opening of a new (A) It is temporary.
café (B) It is challenging.
(C) It requires a lot of travel.
178. What is Ms. Wu’s current position? (D) It pays well.
(A) Coffee shop owner
(B) Marketing director
(C) Business journalist
(D) Corporate executive

TOEIC ® Listening and Reading Practice Test 33

Questions 181-185 refer to the following press release and e-mail.

34 TOEIC ® Listening and Reading Practice Test

181. What is the subject of the press 184. What will Robin Bertolli probably
release? send to Ja-Hoon Lee?
(A) An increase in car advertisements (A) A schedule for the grand opening
(B) A decline in consumer confidence of a factory
(C) The building of a car parking (B) A report of the company’s
garage quarterly sales
(D) The planned opening of a new (C) A summary of an advertising
factory campaign
(D) A document containing
182. What is indicated about Jupiter construction plans
Corporation?
(A) It will release a new car model 185. When does Robin Bertolli expect to
next year. see Ja-Hoon Lee?
(B) Its headquarters are in Seoul. (A) In February
(C) It has received several customer (B) In March
complaints. (C) In June
(D) Its sales have remained steady. (D) In July

183. Who is Ja-Hoon Lee?

(A) A corporate spokesperson
(B) A factory employee
(C) An advertising manager
(D) An automobile salesperson

TOEIC ® Listening and Reading Practice Test 35

Questions 186-190 refer to the following e-mails and survey.

To:
From:
Subject:
Date:

book you a table at any restaurant.

Persimmon Royal Hotel

Customer Satisfaction Survey

Name: Klara Wagner

Where did you stay? Persimmon Royal Hotel, Bangkok

Below
Excellent Good Average Poor
average

Menu variety x
Quality of service x
Quality of room x
Housekeeping staff x
Hospitality of staff x
Comments and Questions: This was my first visit to this hotel, though
I’ve stayed at several of your other locations on business. This time, I
was charged twice for poolside snacks that I didn’t order. In fact, I didn’t
eat at the hotel at all; I only ate at Bai Makrut and Café Galanga, both
restaurants outside of the hotel.
As for the voucher, will it be valid at your future location? I will be attending a
conference there in March.

36 TOEIC ® Listening and Reading Practice Test

 To:
From:
Subject: Your recent stay
Date:
Attachment: Voucher

Dear Ms. Wagner,

Thank you for your feedback on your stay with us. We have checked your information
and are happy to see that the problem you reported was resolved before you checked
out.

In answer to your question, yes, the voucher (please see attached) is valid at any of
our hotels at any time. As you have noted on our website, our newest hotel will open
in Macau. The grand opening will take place in early February. The voucher has no
expiration date.

Warm wishes,

Raoul Fechter, Front Desk Manager

186. What is the purpose of the first 188. What is indicated about Ms. Wagner?
e-mail? (A) She has stayed at other
(A) To reserve a table at a hotel Persimmon Royal hotels.
restaurant (B) She feels the hotel restaurants are
(B) To inquire about hotel rates expensive.
(C) To confirm a hotel reservation (C) She will soon travel to Bangkok
(D) To inform a hotel employee of a for business.
problem (D) She received a bill in the mail from
the hotel.
187. What is NOT one of Ms. Wagner’s
opinions about the hotel? 189. What restaurant mistakenly charged
(A) The quality of the housekeeping is Ms. Wagner?
good. (A) Bai Makrut
(B) The variety of menu options is (B) Café Galanga
below average. (C) Waterworks
(C) The quality of service at the hotel (D) Elan
is average.
(D) The hospitality of the staff is 190. Where will Ms. Wagner attend a
average. conference in March?
(A) In Bangkok
(B) In Macau
(C) In Sapporo
(D) In Melbourne

TOEIC ® Listening and Reading Practice Test 37

Questions 191-195 refer to the following e-mails and schedule.

To: All Staff

From:
Date:
Subject:
Attachment

May Workshop Schedule

Workshops take place on Saturdays from 9:30 A.M. to 12 noon.
Date Topic Facilitator Registered
Participants
Candice Delaney

Juan Faisal

participant will construct a simple

birdhouse.

materials for rooms

38 TOEIC ® Listening and Reading Practice Test

 To: Paul Czerny
From: Sandra Gomez, General Manager
Date: May 6
Attachment: Saturday workshop

191. What is indicated about the 194. What does Ms. Gomez tell
workshops? Mr. Czerny about his workshop
(A) They may be completed online. participants?
(B) They are on topics requested by (A) They will require supervision.
customers. (B) They must bring their own
(C) They are a new initiative for the supplies.
business. (C) They are completing a work
(D) They will be followed by requirement.
workshops with advanced-level (D) They will receive training materials
topics. in advance.
192. What is suggested about the 195. In the second e-mail, the word
workshop on tile flooring? “address” in paragraph 2, line 5, is
(A) It is filled almost to capacity. closest in meaning to
(B) It requires a fee to cover materials. (A) lecture
(C) It may have to be canceled. (B) label
(D) It is led by a high-school teacher. (C) send out
(D) respond to
193. Which facilitator is Mr. Czerny
replacing?
(A) Ms. Delaney
(B) Mr. Faisal
(C) Mr. Zimmer
(D) Ms. Jimenez

TOEIC ® Listening and Reading Practice Test 39

Questions 196-200 refer to the following letter, price list, and order form.

Wood Hollow Theatre

Dear Valued Member,

Sincerely,

Mariam Abdulla

Mariam Abdulla

The Sun Princess

Show Date Show Time Ticket Prices
Regular Nonmember Student
Member Member

June 17 7:30 P.M. £12 na na

June 18 8:00 P.M. £18 £23 £12
June 19 8:00 P.M. £20 £25 £12
June 20 7:00 P.M. £18 £23 £10

40 TOEIC ® Listening and Reading Practice Test

196. What is suggested about The Sun 199. On what day will Mr. Bhatia attend
Princess? the performance?
(A) It was written by Akira Murata. (A) Thursday
(B) It will be Margo Schmidt’s first (B) Friday
role. (C) Saturday
(C) It has received positive reviews (D) Sunday
from critics.
(D) It will be performed for the first 200. What type of ticket is Mr. Bhatia
time on June 17. ordering?
(A) Nonmember
197. What is NOT suggested about the (B) Student member
Wood Hollow Theatre in the letter? (C) Regular member
(A) It accepts donations from people (D) Patron member
in the community.
(B) It offers reduced ticket prices to
members.
(C) It organizes lecture tours on the
arts.
(D) It hosts special performances for
members.
198. In the letter, the word “prominent”
in paragraph 2, line 3, is closest in
meaning to
(A) talented
(B) famous
(C) protruding
(D) obvious

Stop! This is the end of the test. If you finish before time is called, you may go
back to Parts 5, 6, and 7 and check your work.

TOEIC ® Listening and Reading Practice Test 41

NO TEST MATERIAL ON THIS PAGE
PRACTICE TEST ANSWER SHEET
- Listening Section

TOEIC ® Listening and Reading Practice Test 43

PRACTICE TEST ANSWER SHEET
- Reading Section

44 TOEIC ® Listening and Reading Practice Test

PRACTICE TEST Answer Key
Item Item Item Item
Item Key Item Key Item Key Item Key
Number Key Number Key Number Key Number Key
Number Number Number Number
11 D
D 51
51 BB 101
101 CC 151
151 A A
22 B
B 5252 DD 102
102 BB 152
152 B B
33 C
C 5353 DD 103
103 CC 153
153 C C
44 A
A 5454 AA 104
104 AA 154
154 A A
55 A
A 5555 CC 105
105 DD 155
155 D D
6 B 5656 AA 106
106 AA 156
156 C C
7 B 5757 DD 107
107 BC 157
157 D D
8 C 5858 BB 108
108 CC 158
158 C C
9 A
A 5959 CC 109
109 BB 159
159 A A
10 C 6060 AA 110
110 BD 160
160 D D
11
11 A
A 6161 CC 111
111 CD 161
161 B B
12
12 C
C 6262 AA 112
112 DC 162
162 C C
13
13 B
B 6363 BB 113
113 AA 163
163 A A
14
14 A
A 6464 DD 114
114 DD 164
164 B B
15
15 A
A 6565 DD 115
115 BB 165
165 C C
16
16 C
C 6666 AA 116
116 AA 166
166 D D
17
17 B
B 6767 BB 117
117 BB 167
167 C C
18
18 A
A 6868 CC 118
118 CB 168
168 B B
19
19 C
C 6969 BB 119
119 DD 169
169 D D
20
20 B
B 7070 CC 120
120 AA 170
170 A A
21
21 A
A 7171 BB 121
121 DB 171
171 B B
22
22 B
B 7272 CC 122
122 DD 172
172 A A
23 A 73 A 123 D 173 D
23 A 73 A 123 D 173 D
24 C 74 C 124 C 174 B
24 C 74 C 124 C 174 B
25 B 75 D 125 B 175 C
25 B 75 D 125 B 175 C
26 B 76 B 126 D 176 C
26 B 76 B 126 D 176 C
27 C 77 A 127 A 177 A
27 C 77 A 127 A 177 A
28 C 78 D 128 A 178 D
28 C 78 D 128 A 178 D
29 B 79 B 129 C 179 B
29 B 79 B 129 A 179 B
30 A 80 B 130 A 180 B
30
31 A
C 8180 CB 130
131 D C 180
181 D B
31
32 C
C 8281 DC 131
132 CD 181
182 B D
32
33 C
B 8382 AD 132
133 BC 182
183 A B
33
34 B
D 8483 DA 133
134 BB 183
184 C A
34
35 D
B 8584 CD 134
135 CB 184
185 D C
35
36 B
A 8685 DC 135
136 DC 185
186 C D
36
37 A
B 8786 AD 136
137 AD 186
187 D C
38
37 D
B 8887 BA 138
137 BA 188
187 A D
39
38 B
D 8988 AB 139
138 BB 189
188 C A
40
39 A
B 9089 DA 140
139 CB 190
189 B C
41
40 D
A 9190 CD 141
140 AC 191
190 C B
42
41 C
D 9291 DC 142
141 DA 192
191 A C
43
42 A
C 9392 AD 143
142 AD 193
192 C A
44
43 C
A 9493 CA 144
143 CA 194
193 A C
45
44 A
C 9594 CC 145
144 DC 195
194 D A
46
45 B
A 9695 BC 146
145 AD 196
195 D D
47
46 C
B 9796 DB 147
146 CA 197
196 C D
48
47 B
C 9897 AD 148
147 BC 198
197 B C
49
48 D
B 9998 DA 149
148 BB 199
198 A B
50
49 D
D 100
99 BD 150
149 AB 200
199 D A
50 D 100 B 150 A 200 D

TOEIC ® Listening and Reading Practice Test 45

 LRPROP

TEST OF ENGLISH FOR

INTERNATIONAL COMMUNICATION

SCRIPT FOR THE LISTENING COMPREHENSION SECTION

Copyright © 2017 by Educational Testing Service. All rights reserved.

TOEIC ® Listening and Reading Practice Test 47

LISTENING COMPREHENSION
SCRIPT FOR THE LISTENING COMPREHENSION SECTION
(N) Listening Test
In the Listening test, you will be asked to demonstrate how well
you understand spoken English. The entire Listening test will last
approximately 45 minutes. There are four parts, and directions are given
for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.
(N) PART I
Directions: For each question in this part, you will hear four statements
about a picture in your test book. When you hear the statements, you
must select the one statement that best describes what you see in the
picture. Then find the number of the question on your answer sheet and
mark your answer. The statements will not be printed in your test book
and will be spoken only one time.
(N) Look at the example item below. [3 seconds]
(N) Now listen to the four statements.
(WA) (A) They’re moving some furniture.
(B) They’re entering a meeting room.
(C) They’re sitting at a table.
(D) They’re cleaning a carpet.
(N) Statement (C), “They’re sitting at a table,” is the best description of the
picture, so you should select answer (C) and mark it on your answer
sheet.
(N) Now Part 1 will begin.
1. (N) Look at the picture marked number 1 in your test book.
(M-Cn) (A) He’s writing a letter.
(B) He’s reading a book.
(C) He’s serving some food.
(D) He’s holding a piece of paper. [5 seconds]
2. (N) Look at the picture marked number 2 in your test book.
(W-Am) (A) A woman is arranging the shelves.
(B) A woman is standing at the board.
(C) A woman is watering a plant.
(D) A woman is washing a window. [5 seconds]
(N) Go on to the next page. [5 seconds]

48 TOEIC ® Listening and Reading Practice Test

3. (N) Look at the picture marked number 3 in your test book.
(M-Au) (A) She’s tidying her room.
(B) She’s brushing her teeth.
(C) She’s sweeping the deck.
(D) She’s scrubbing some pots. [5 seconds]
4. (N) Look at the picture marked number 4 in your test book.
(W-Br) (A) They’re resting in a waiting area.
(B) They’re boarding an airplane.
(C) They’re waiting in line.
(D) They’re packing a suitcase. [5 seconds]
5. (N) Look at the picture marked number 5 in your test book.
(W-Am) (A) A painting is hanging on the wall.
(B) Some people are eating a meal.
(C) The table is being cleared.
(D) A lamp is being turned off. [5 seconds]
6. (N) Look at the picture marked number 6 in your test book.
(M-Au) (A) They’re delivering a presentation.
(B) They’re moving a piece of furniture.
(C) They’re adjusting a pull-down screen.
(D) They’re connecting a computer cable. [5 seconds]
(N) Go on to the next page. [5 seconds]

TOEIC ® Listening and Reading Practice Test 49

(N) PART 2
Directions: You will hear a question or statement and three responses
spoken in English. They will not be printed in your test book and will
be spoken only one time. Select the best response to the question or
statement and mark the letter (A), (B), or (C) on your answer sheet.
(N) Now let us begin with question number 7.
7. (M-Au) Where has Ms. Garcia gone?
(W-Am) (A) At three o’clock.
(B) To see Mr. Jones.
(C) No, not yet. [5 seconds]
8. (W-Br) When will the building plans be finished?
(M-Cn) (A) From the architect.
(B) Yes, I plan to.
(C) By Thursday, I hope. (5 seconds)
9. (W-Am) Would you like to go to the beach today?
(W-Br) (A) No, it’s too cold for me.
(B) Better than the last ones.
(C) Yes, she did, didn’t she? (5 seconds)
10. (M-Cn) Can you help me get to the expressway?
(W-Am) (A) It’s a very generous offer.
(B) Cream and sugar?
(C) Just follow these signs. [5 seconds]
11. (M-Cn) Who will meet me at the airport?
(M-Au) (A) Mr. Chang, our sales manager.
(B) Yes, between eleven and twelve.
(C) There’s a good one nearby. [5 seconds]
12. (W-Am) Where are you going on vacation?
(M-Cn) (A) Have a great trip.
(B) For two weeks, at least.
(C) I’m just staying here. [5 seconds]
13. (M-Au) Were you surprised when you heard about Joseph’s promotion?
(W-Br) (A) It’s the wrong size.
(B) No, I expected it.
(C) On Friday, last week. [5 seconds]

50 TOEIC ® Listening and Reading Practice Test

14. (W-Am) Don’t you need a ticket for the show?
(M-Cn) (A) I bought ours online.
(B) Yes, it might snow.
(C) We took the train. [5 seconds]
15. (W-Br) Why don’t we get a taxi to the hotel?
(M-Au) (A) I’ll call for one on my phone.
(B) No, they don’t, often.
(C) Thanks, I’ve got some. [5 seconds]
16. (W-Am) I’ll be sharing this office, won’t I?
(W-Br) (A) Their main office is in Hong Kong.
(B) I’ve already paid my share.
(C) Yes, that’s your desk, by the window. [5 seconds]
17. (M-Au) Our heating system is getting old.
(W-Am) (A) Just two hours ago.
(B) It really needs to be replaced.
(C) Mr. Lee’s older sister. [5 seconds]
18. (W-Br) What’s the price of this book?
(M-Cn) (A) It should be on the back.
(B) Yes, with brown rice, please.
(C) From Northern Mexico. [5 seconds]
19. (W-Am) Should I return Mr. Sadek’s call, or will he contact me?
(M-Au) (A) Yes, a round-trip ticket.
(B) It’s down the hall.
(C) He said he’d phone again later. [5 seconds]
20. (M-Cn) Do you know who’ll be taking over after Claudia retires?
(W-Br) (A) I’m not tired at all.
(B) Oh, is she planning to?
(C) Over in her office. [5 seconds]
21. (M-Au) Could you tell me how often the bus leaves for Madrid?
(W-Am) (A) There’s a schedule on the wall there.
(B) Two pieces of luggage per person.
(C) No, she’s the trainer. [5 seconds]
22. (W-Br) What do you like to do in your spare time?
(M-Cn) (A) I suggested that.
(B) It depends on the weather.
(C) At about four thirty. [5 seconds]

TOEIC ® Listening and Reading Practice Test 51

23. (M-Au) Tomorrow is the deadline for this project, isn’t it?
(W-Am) (A) Ms. Doyle wants it done by noon.
(B) No, the line’s over there.
(C) Sorry, I’m not wearing a watch. [5 seconds]
24. (W-Br) Has anyone seen the signed purchase orders?
(M-Cn) (A) It says “no parking.”
(B) I’ll have the salad, please.
(C) I haven’t seen them. [5 seconds]
25. (M-Au) Should I work on the report at home tonight, or can
I finish it tomorrow?
(W-Am) (A) I think I’ll leave now, too.
(B) Whichever you prefer.
(C) Yes, Alex reported it. [5 seconds]
26. (M-Cn) Why did you order more office supplies?
(M-Au) (A) I put them in the back room.
(B) It’s always good to have extra.
(C) No, I’m not surprised. [5 seconds]
27. (W-Am) Who will be presenting our idea to the board of directors?
(W-Br) (A) The sale ends on Friday.
(B) The present is for Miguel.
(C) I believe it’ll be Rhonda. [5 seconds]
28. (M-Cn) This room seems really warm.
(W-Am) (A) No, it was seamless.
(B) It does look real.
(C) I’ll turn on a fan. [5 seconds]
29. (M-Au) What food are you taking to the company picnic?
(M-Cn) (A) In the park, nearby.
(B) They’re having it catered this year.
(C) As soon as I finish lunch. [5 seconds]
30. (W-Br) The receptionist usually takes a break now, doesn’t she?
(W-Am) (A) She’s not here today.
(B) No, she broke it yesterday.
(C) The reception starts in five minutes. [5 seconds]
31. (W-Br) When can I expect your final decision?
(M-Cn) (A) No, it’s leather, not vinyl.
(B) An increased project budget.
(C) I’ll have to speak to my boss. [5 seconds]

52 TOEIC ® Listening and Reading Practice Test

(N) PART 3
Directions: You will hear some conversations between two or more
people. You will be asked to answer three questions about what the
speakers say in each conversation. Select the best response to each
question and mark the letter (A), (B), (C), or (D) on your answer sheet.
The conversations will not be printed in your test book and will be
spoken only one time.
(N) Questions 32 through 34 refer to the following conversation.
(W-Br) Josie Cooper’s going to be interviewed for the evening news!
(M-Cn) I know! An engineer from our company on TV! Do you know
when it is?
(W-Br) They’re interviewing her on Tuesday, but it won’t be broadcast
until Thursday.
(M-Cn) Thanks - I’ll have to remember to watch it when I get home that
night.
32. (N) What are the speakers discussing? [8 seconds]
33. (N) When will the broadcast take place? [8 seconds]
34. (N) What does the man plan to do? [8 seconds]
(N) Questions 35 through 37 refer to the following conversation with three
speakers.
(M-Au) How was the international furniture exhibition?
(W-Am) Really crowded—but worth the trip. Oh! I found an Indonesian
company that specializes in hotel furniture—and they have great
prices! I brought their catalog back to show you both.
(W-Br) Well, if their prices are so good, we should get some new
armchairs for the lobby. It’s been at least five years since we got
the ones we have now.
(M-Au) True. I’m actually amazed they’ve lasted this long!
(W-Am) Yes, five years is a long time when you have as many guests as
we do.
35. (N) Where do the speakers probably work? [8 seconds]
36. (N) What is an advantage of the Indonesian company? [8 seconds]
37. (N) What does the man find surprising? [8 seconds]

TOEIC ® Listening and Reading Practice Test 53

(N) Questions 38 through 40 refer to the following conversation.
(W-Br) David, I heard that the marketing department is looking for a new
manager. Have you thought about applying?
(M-Cn) I have. But I’m a bit worried that I may not be qualified. I get on
well with people I work with, but I don’t have any real managerial
experience.
(W-Br) Well, why don’t you ask your supervisor about it? He could
probably give you some advice.
(M-Cn) That’s an idea. I’ll talk to him when he gets back from lunch. I
guess I’d need to make a decision quickly. The applications are
due on Friday, aren’t they?
38. (N) What are the speakers discussing? [8 seconds]
39. (N) What is the man concerned about? [8 seconds]
40. (N) What does the woman suggest? [8 seconds]
(N) Questions 41 through 43 refer to the following conversation.
(M-Cn) Denise? We have a problem. It looks like we’re very nearly out of
paper for the printer, and I have a lot of materials to print for this
sales meeting we’re hosting tomorrow.
(W-Am) The regional sales meeting? Don’t worry. We’re getting several
more boxes delivered this morning.
(M-Cn) Really?
(W-Am) Yes--I noticed we were running low on paper a few days ago and
called the office supply warehouse.
(M-Cn) (relieved) //Oh, that’s perfect!// I can print the agenda and
materials this afternoon and have everything ready by end of day
today!
41. (N) What does the man say will happen tomorrow? [8 seconds]
42. (N) What will the speakers receive this morning? [8 seconds]
43. (N) What does the man mean when he says, “Oh, that’s perfect!”?
[8 seconds]
(N) Go on to the next page. [5 seconds]

54 TOEIC ® Listening and Reading Practice Test

(N) Questions 44 through 46 refer to the following conversation.
(M-Au) Yes, I’d like to rent five long, rectangular tables. And fifty chairs.
It’s for a dinner we’ll be holding next week [upspeak]. How much
would that cost, approximately?
(W-Br) I’m sorry, but we don’t have any long tables available for next
week. They’ve all been rented out. But we have square and
round tables.
(M-Au) No, we definitely need long, rectangular tables. I guess I’ll have
to try somewhere else.
(W-Br) Well, I could check with our Hamilton branch. Give me five
minutes, OK?
44. (N) What is the conversation mainly about? [8 seconds]
45. (N) What is the problem? [8 seconds]
46. (N) What will the woman most likely do next? [8 seconds]
(N) Questions 47 through 49 refer to the following conversation.
(M-Cn) Welcome to Clarke National Bank. How can I help you today?
(W-Am) Yes, I saw your advertisement in the window. That anyone who
opens a bank account here will receive a bonus for signing up?
So I’d like to open up an account.
(M-Cn) Excellent! I’ll find an account representative to help you fill out
the paperwork. You can just take a seat right here in the foyer
[FOY-er], and someone will be with you shortly.
(W-Am) Thank you.
(M-Cn) You will need an official form of photo identification—a driver’s
license or passport, for example?
(W-Am) I have one.
47. (N) What are the speakers discussing? [8 seconds]
48. (N) What does the man suggest the woman should do? [8 seconds]
49. (N) What does the man tell the woman she will need? [8 seconds]

TOEIC ® Listening and Reading Practice Test 55

(N) Questions 50 through 52 refer to the following conversation.
(W-Br) Mr. Filbert, do you know what time the fund-raising committee is
meeting? I thought it was starting now, but there’s no one in the
conference room upstairs.
(M-Cn) Oh, the meeting’s been postponed until three because Wrigley
Hall hasn’t been cleaned since last night’s dinner.
(W-Br) Wrigley Hall? //We usually meet in the conference room on the
second floor.//
(M-Cn) No, we needed a bigger room, so we’re meeting in Wrigley Hall.
The usual room won’t seat all of the committee members.
50. (N) What are the speakers discussing? [8 seconds]
51. (N) Why was the event postponed? [8 seconds]
52. (N) Why does the woman say, “We usually meet in the conference
room on the second floor”? [8 seconds]
(N) Questions 53 through 55 refer to the following conversation with three
speakers.
(M-Cn) Haven’t the workers finished installing the new security system
yet?
(W-Am) I don’t think so. Why?
(M-Cn) I was hoping we could reopen the library’s main entrance.
(W-Am) Lisa? Do you have an update on the progress?
(W-Br) No, but I can ask one of the technicians if you like.
(W-Am) Thanks, Lisa. So Bob, have there been complaints about the
noise they’re making?
(M-Cn) No, it’s just that the side entrance is pretty small. It gets crowded
there at peak hours.
53. (N) What work is being done at the library? [8 seconds]
54. (N) What does Lisa offer to do? [8 seconds]
55. (N) According to the man, what problem has the work created?
[8 seconds]

56 TOEIC ® Listening and Reading Practice Test

(N) Questions 56 through 58 refer to the following conversation.
(W-Am) Hello, Mr. Hui [HWAY], it’s Sarah Wylie. How’s the conference
going?
(M-Au) Fine, thanks, Sarah. What’s up? Is there a problem?
(W-Am) I wanted to let you know that the client dinner we scheduled for
tomorrow has been postponed. With Mr. Wang?
(M-Au) Yes, Resolve Electronics.
(W-Am) Yes. He’s had to go to Tokyo at short notice. So I’ve postponed
the dinner until next Tuesday.
(M-Au) OK. Well actually, that works out well. There’s a seminar I’d like
to attend at the conference early tomorrow. Do you think you
could arrange a different flight home for me? Tomorrow evening
some time?
(W-Am) Absolutely. I’ll contact the airline now and call you back.
(M-Au) Thanks, Sarah.
56. (N) Why did the woman call Mr. Hui? [8 seconds]
57. (N) What will happen next Tuesday? [8 seconds]
58. (N) What does Mr. Hui ask the woman to do? [8 seconds]
(N) Questions 59 through 61 refer to the following conversation.
(W-Br) Excuse me, Brett? Do you have a moment? I have a question
about our electronic time sheets.
(M-Au) That’s not a surprise.
(W-Br) I spent some time with the online tutorial yesterday, and . . .
[interrupted]
(M-Au) A lot of new employees have trouble using the online time-
reporting system. Did you get the general idea?
(W-Br) Yes, I just can’t work out how to submit the time sheet when I’m
finished.
(M-Au) Oh, it’s a small button in the corner of the screen. It’s hard to find
the first time you use it. Let me know if you can’t find it. I’ll be
happy to stop by your desk if you need help.
59. (N) What are the speakers discussing? [8 seconds]
60. (N) Who most likely is the woman? [8 seconds]
61. (N) What does the man offer to do? [8 seconds]

TOEIC ® Listening and Reading Practice Test 57

(N) Questions 62 through 64 refer to the following conversation and price list.
(M-Cn) Hello Tania. It’s time to select calendars for the coming year,
so I’m going around to everyone in the division to get people’s
preferences. There’s a good range to choose from.
(W-Br) Oh thanks, Dan! But I’m a bit busy right now. Could you check
back with me after lunch? Talk to others in the department first?
I’ll be free, then.
(M-Cn) This’ll only take a minute. Just take a quick look at this catalog.
Do you like any of these?
(W-Br) Oh, I like this! Simple, no pictures, plenty of space. And it’s less
than five dollars!
62. (N) Where most likely are the speakers? [8 seconds]
63. (N) What does the woman suggest the man do? [8 seconds]
64. (N) Look at the graphic. What product does the woman like?
[12 seconds]
(N) Go on to the next page. [5 seconds]
(N) Questions 65 through 67 refer to the following conversation and schedule.
(M-Cn) Zahra, can I meet with you about the arrangements for next
year’s summer festival?
(W-Am) Sure, good idea, Sammy. We should look at lessons learned from
this year, before we forget.
(M-Cn) Yes. It was a great festival this year. And the music and dance
brought in huge crowds. But then there were problems with
getting enough food in.
(W-Am) And the numbers are hard to predict.
(M-Cn) OK. Let me check your schedule.
(W-Am) Wednesday morning is probably fine, after I take the children to
school.
(M-Cn) All right. And I can postpone my client call.
65. (N) What do the speakers plan to discuss? [8 seconds]
66. (N) What problem is mentioned? [8 seconds]
67. (N) Look at the graphic. At what time will the speakers probably
meet on Wednesday? [12 seconds]

58 TOEIC ® Listening and Reading Practice Test

(N) Questions 68 through 70 refer to the following conversation and map.
(M-Au) Hi. Do you sell cords that work with this computer?
I remembered the power outlets here are different from in
Australia, and I brought an adapter, but I left the cord behind!
(W-Am) Hmm… sorry. That’s not a common brand here in the US. We
could order one for you, though. It’d be here within two days.
(M-Au) Thanks, but I'm here on business and I need to recharge the
battery today. Any place around here that might have one?
(W-Am) Try Frick Electronics. It’s right across the street from the train
station, and it should have a better selection for travelers. Just
turn left when you get to Main Street and you’ll see it on the left.
68. (N) What is the man looking for? [8 seconds]
69. (N) What does the woman offer to do? [8 seconds]
70. (N) Look at the graphic. Which store does the woman direct the man
to? [12 seconds]
(N) PART 4
Directions: You will hear some talks given by a single speaker. You will
be asked to answer three questions about what the speaker says in each
talk. Select the best response to each question and mark the letter (A),
(B), (C), or (D) on your answer sheet. The talks will not be printed in your
test book and will be spoken only one time.
(N) Questions 71 through 73 refer to the following recorded message.
(W-Br) Thank you for calling Stalks Florists. Our office is currently
closed. Our regular business hours are from 9 A.M. to
5 P.M., Monday through Thursday, and on Saturday. For your
convenience, we stay open until 8 P.M. on Fridays. If you leave
a message, one of our florists will return your call as soon
as possible. You can also order flowering plants and flower
arrangements on the Internet at stalks.com. And remember, we
offer free delivery in most areas of the country. We appreciate
your patronage.
71. (N) What type of business has been reached? [8 seconds]
72. (N) On which day does the business stay open late? [8 seconds]
73. (N) Why does the message suggest visiting a website? [8 seconds]

TOEIC ® Listening and Reading Practice Test 59

(N) Questions 74 through 76 refer to the following announcement.
(M-Cn) Please join me in congratulating Dave Whitfield, our most
experienced family lawyer here at Traversa Legal. Today marks
the twenty-fifth anniversary of Dave’s joining the firm, and so
we’re here to present him with the silver medal for long-term
service. I first met Dave fifteen years ago when I became a
partner here, and it’s always been a pleasure to work with him. I
just want to say congratulations to Dave, and thank him for all of
his many contributions, which have helped us become one of the
most respected law firms in the area.
74. (N) What area does the speaker work in? [8 seconds]
75. (N) Why is Dave being congratulated? [8 seconds]
76. (N) How many years has the speaker known Dave? [8 seconds]
(N) Questions 77 through 79 refer to the following telephone message.
(W-Am) This is a message for Tanisha Travis. This is Sonia Mendez
calling from Dr. Leonardo’s office. I’m calling to confirm your
appointment for Friday, May third. Since this’ll be your first time
here, please bring your medical records from your previous
doctor with you, or arrange to have them sent to our office
before your appointment. Oh, and we’ve had to push back your
appointment time by a few minutes—to 2:15. If you have any
questions, please give us a call at 555-0137. We’ll see you on
Friday at 2:15.
77. (N) What is the purpose of the message? [8 seconds]
78. (N) What is Ms. Travis asked to do? [8 seconds]
79. (N) What change does the speaker mention? [8 seconds]
(N) Questions 80 through 82 refer to the following announcement.
(M-Au) Good morning, everyone. I hope you’re enjoying our fourth
annual medical conference. Before we get started today, I have a
couple of changes to tell you about. Dr. Martin Keller, who was to
speak this morning at ten o’clock, has been delayed. His session
will be moved to this afternoon at two o’clock. And another
thing: the location for tonight’s banquet is the red ballroom, not
the grand ballroom. And while we’re on the subject, it’s probably
a good idea, from time to time, to check the bulletin board by
the information desk in the lobby for further updates. //No matter
how organized we try to be!//
80. (N) What is the purpose of this announcement? [8 seconds]
81. (N) When will Dr. Keller’s presentation take place? [8 seconds]
82. (N) What does the speaker imply when he says, “No matter how
organized we try to be”? [8 seconds]

60 TOEIC ® Listening and Reading Practice Test

(N) Questions 83 through 85 refer to the following announcement.
(W-Br) Before we close tonight’s meeting, I’d like to announce that
our photography club will be holding a very special event on
Tuesday, April sixth, at seven P.M. We’ve invited Matthew
Johnson, director of the photography division at Tempo
Advertising Company, to be a guest speaker. He’ll discuss
techniques for indoor photography, including the management
of color and light. He’ll also show examples from his work. The
presentation is expected to last about two hours and will cost
ten dollars. And as always, guests are welcome to attend and are
encouraged to become club members.
83. (N) What special event is being announced? [8 seconds]
84. (N) What will attendees learn about? [8 seconds]
85. (N) What are guests invited to do? [8 seconds]
(N) Questions 86 through 88 refer to the following advertisement.
(M-Cn) Is your construction company trying to expand? Do you find it
hard to compete with other businesses because your equipment
is old and inefficient? Then Millennium Tools has the products
you’ve been looking for. We’ve designed a sleek, completely
modern line of construction tools that will cut down the time of
your project. Whether you specialize in residential or commercial
buildings, our tools are designed to help you maximize your
team’s efficiency. Don’t waste time with outdated equipment!
Visit one of our retail outlets for a demonstration of the newest
models available. Call 555-0173 for a list of locations and
opening times. You’ll be glad you did.
86. (N) Who is the advertisement most likely for? [8 seconds]
87. (N) What does the speaker say about his company’s products?
[8 seconds]
88. (N) How are listeners invited to respond to the advertisement?
[8 seconds]
(N) Go on to the next page. [5 seconds]

TOEIC ® Listening and Reading Practice Test 61

(N) Questions 89 through 91 refer to the following telephone message.
(W-Am) Hello Dr. Laury [LAU-ree]. This is Jennifer Clark, an editor with
Mechanical Engineer’s Journal. I wanted to touch base with you
about your paper that we recently accepted for publication—
the one on lasers? We haven’t heard back from you for a while
now, so //I just wanted to see how you’re doing.// The revision
of your article is due on January twenty-fifth. Since your e-mail
doesn’t seem to be working, I’ll leave my number with you—it’s
555-0105. If you don’t think you’ll be able to make that January
twenty-fifth deadline, we’ll need to know soon so that we can
arrange for a replacement article. Thanks so much.
89. (N) What is the speaker calling about? [8 seconds]
90. (N) What is the deadline that the speaker mentions? [8 seconds]
91. (N) What does the speaker mean when she says “I just wanted to
see how you’re doing”? [8 seconds]
(N) Questions 92 through 94 refer to the following announcement.
(M-Au) In this seminar for small business owners, we’re going to discuss
the importance of customer reviews. Positive online reviews are
great—they boost business and you don’t have to do anything.
But you do need to respond directly to negative reviews. And
when you do, you must not respond rashly or emotionally. That’s
easy to remember, right? It makes sense, doesn’t it? But believe
me, //you’ll want to write that down. // Because most people
react angrily to negative feedback. Now, I’ve got an example on
screen. I want you to think about what an appropriate response
to this negative review would be. And please be ready to tell the
class about it.
92. (N) What is the seminar mainly about? [8 seconds]
93. (N) Why does the speaker say, “you’ll want to write that down”?
[8 seconds]
94. (N) What are listeners asked to do? [8 seconds]

62 TOEIC ® Listening and Reading Practice Test

(N) Questions 95 through 97 refer to the following talk and list.
(M-Cn) Hey! I’m Matt Wheaton for 89.5 [eighty-nine point five] Radio!
Welcome to another edition of the Chart Show, where I count
down your choices for the top songs of the week. Every week,
listeners like you go to our website to vote for your favorite
music of the moment. This week, singer-songwriter Hiro Mori
maintains his number one spot on our chart for the third week in
a row, with the title track of his new album. However, our number
two artist – Shanta – almost took Hiro’s place this week. If you
think a new artist deserves the number one spot next week, visit
our radio station’s website to cast your vote!
95. (N) Who most likely is the speaker? [8 seconds]
96. (N) Look at the graphic. Which song is currently voted number one?
[12 seconds]
97. (N) How can listeners vote for their favorite song? [8 seconds]
(N) Questions 98 through 100 refer to the following telephone message and
picture.
(W-Br) Hi, Dori. I received your e-mail with the draft of the instructions
for our outdoor table. The images that you’ve created look
great—and this was such a rush job! I’m impressed you were
able to finish it so soon. But—there was a change that I had to
make. It was the number of parts. The base at the bottom of the
single table leg is a separate piece, and it was missing from the
picture. So I fixed it. Anyway, could you proof the change I’ve
made as soon as you can? In the meantime, I’ll call the printer
and let them know we’ll be sending the final draft. Thanks.
98. (N) Why does the speaker compliment Dori? [8 seconds]
99. (N) Look at the graphic. What part was originally missing from the
picture? [12 seconds]
100. (N) What will the speaker do next? [8 seconds]
(N) This is the end of the Listening test. Turn to Part 5 in your test book.

TOEIC ® Listening and Reading Practice Test 63

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