+233(0) 242021027 PROFESSIONAL SUMMARY nanagyimahgh@gmail.com Ready to work graduate with extensive experience in administrative roles and managerial responsibilities across diverse sectors. Adept at managing administrative tasks EDUCATION including record-keeping, documentation, report Bachelor of Arts in Geography preparation, and correspondence. Excels in team leadership, and Planning personnel management, task delegation, and performance University of Ghana, Legon, evaluation. Dedicated to delivering high-quality results with Accra, 2018-2022 integrity and professionalism.
West African Senior School
Certificate Examination WORK EXPERIENCE (WASSCE) Service/Work Department Bankoman Senior High School, Kwadaso Municipal, Kumasi, Ghana, 2023-2024 Ghana, 2013-2016 • Oversaw and implemented community development Class Prefect projects to enhance local infrastructure. • Coordinated with various departments to ensure smooth AREAS OF EXPERTISE operation of municipal services. • Planning • Managed budgets and funding allocations for • Sales and Marketing departmental projects and maintenance. • Conflict Management • Developed and enforced local policies in accordance with • Strategic Planning regulatory standards. • Customer Relationship • Liaised with community leaders to identify pressing Management needs and potential improvements. • Computer Proficiency Sales Personnel Frikalinks Computers, Kumasi, Ghana, 2019-2022 OTHER SKILLS • Assisted customers with the selection and purchase of • Clear and concise computer hardware and software products. communication skills, both • Provided detailed product demonstrations and verbal and written. explanations to enhance customer understanding. • Ability to prioritize tasks and • Achieved and exceeded monthly sales targets through meet deadlines efficiently. effective client engagement. • Strong analytical skills for • Managed inventory and reordering of stock to ensure identifying and resolving availability of popular products. issues. • Handled customer queries and complaints, ensuring a • Excellent teamwork and satisfactory resolution. interpersonal skills for effective collaboration. • Quick learner with the ability Manager to adapt to new situations Wofa Joe Enterprise, Kumasi, Ghana, 2015-2019 and environments. • Led a team of employees, overseeing daily operations and • Exceptional customer service providing training and development. skills, ensuring client • Implemented marketing strategies to increase customer satisfaction. engagement and drive sales growth. • Maintained high standards of customer service to ensure a positive company reputation. REFERENCES • Monitored financial records, including expenses and References available upon revenue, to improve profitability. request. • Negotiated contracts with suppliers and other third parties to optimize operational efficiency.
