BSBOPS503 Student Assessment Tasks 06-10-20

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STUDENT
Melbourne Campus: Level 10, 108 Lonsdale Street, Melbourne VIC 3000
ASSESSMENT
TASKS
BSBOPS503
DEVELOP
ADMINISTRATIVE
SYSTEMS Warning – Uncontrolled when printed
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First published 2020
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Contents
Introduction 4
Assessment Task 1: Project 5
Assessment Task 1: Checklist 11
Final results record 13

Introduction
The assessment tasks for BSBOPS503 Develop administrative systems are outlined in the
assessment plan below. These tasks have been designed to help you demonstrate the skills and
knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the Business Works Student User Guide. The Student User Guide
provides important information for you relating to completing assessment successfully.
Assessment for this unit

BSBOPS503 Develop administrative systems describes the performance outcomes, skills and
knowledge required to plan for or review the requirements of administrative systems and
procedures for implementing, monitoring and reviewing the system.
For you to be assessed as competent, you must successfully complete one assessment task:
 Assessment Task 1: Project – You must work through a range of activities and complete a
project portfolio.

BSBOPS503 Develop administrative systems | 4

Assessment Task 1: Project
Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
 a suitable place to complete activities that replicates a business environment including a

meeting space and computer and internet access
 your learning resources and other information for reference
 Project Portfolio template.
Ensure that you:
 review the advice to students regarding responding to written tasks in the Business Works
Student User Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
i
Information about how you should complete this assessment can be found in Appendix
A of the Business Works Student User Guide. Refer to the appendix for information on:
 where this task should be completed
 how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RTO
has provided you with an assessment cover sheet, please ensure that you use that.


Activities
Complete the following activities:
1. Carefully read the following:
This project requires you to plan for, implement and monitor an administrative
system. This must be a system that makes use of new digital technologies and
applications to manage data.
This project can be based on a case study business or you may like to base this on
your own business, or a business you are currently working for or a familiar with. It
is important that this business has organisational policies and procedures related to
obtaining quotes and purchasing. Speak to your assessor to get approval if you
want to base this on your own business or one you work for.
You will also need to discuss and collaborate with people who work for, or are
involved, in this business as you need to meet with the stakeholders several times.
Fellow students can be involved in these meetings and play the roles of system
users and other stakeholders as relevant.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.
The planning that you complete for this assessment needs to be implemented so
bear this in mind when planning for your new administrative system. It is
recommended that you choose a Cloud based administrative system that includes
both a free and premium (paid) option. You will need to obtain quotes during your
assessment and also install and implement your chosen system. Choosing one
that offers a free version as well as a premium option will mean that you can easily
implement your chosen system without difficulty or expense!
2. System planning
Make sure you are familiar with the business you are basing this assessment on
and have read through the necessary background information, relevant policies and
procedures and that you have identified all stakeholders. It’s important at this step
that you have your business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1 of your Project Portfolio.
Once you are comfortable with what you need to do, arrange a meeting with the
system users and other stakeholders who may need to be involved during this
stage of the planning.


3. Stakeholder meeting
Meet with the system users and relevant stakeholders (at least three other students
or people). Discuss and take notes so you can complete Section 1 of your Project
Portfolio after the meeting. The meeting should last for approximately 20 mins.
At the meeting:
 Discuss the organisational requirements and policies including any legislative

requirements such as data security and privacy
 Brainstorm suitable options to meet requirements
 Ask for feedback on any systems they may have used previously and what
they believe the pros and cons are of those systems
 Discuss the budget
 Discuss how a new system can best be implemented and how they would
prefer to be trained in its usage.
During the meeting, you will need to demonstrate effective communication skills
including:
 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Use a presenting style and vocabulary to suit the audience and situation
This can either be viewed in person by your assessor or you may like to video
i
record the session for your assessor to watch later. Your assessor can provide you
with more details at this step. Make sure you follow the instructions above and
meet the timeframes allocated.
Ans:
About the business Provide Worlducation is a social enterprise that

an overview of the business makes tablet computers for pupils in
and its operations and elementary school. They have a competitive
details about whether this is team that creates software, content, and
a new business (or business activities to further engage and teach the
unit/ department) or it is a students, in addition to focusing on the
business with an existing hardware. Internal emails and Whatsapp
system that needs to be groups are currently used extensively in the
replaced or upgraded. company. Slack and Trello are two examples
of systems that have been used but not fully
adopted. Something interesting you see is


that everyone is still working on offline files

on their PCs and sharing them as email
attachments. There are no files that can be
shared.
Organisational requirements The system must be a business messaging

app that links users to the information they
require. By bringing people together to work
Based on consultation with as a single, cohesive unit. Unlike email,
system users and other channel discussions are focused on certain
stakeholders, outline the themes, and you can join and leave them
requirements of the system whenever you choose. The system will
including immediate needs increase productivity, decrease superfluous
and any future planning emails and files, and, most significantly,
including how the system organise the workforce around the world. The
needs to be rolled out to system must be suited for a maximum of 10
current staff. users and include a free trial version that I
What type of system is can use during the assessment's
needed? implementation stage. Before upgrading to a
premium version, the system will be tested.
Documents and reports, server settings/user

settings, notifications and other
communication processes, project schedules
are examples of operational functions. The
implementation period is one month.
What are the challenges the

organisation faces and how
can the new system help to
address these?
Who will be using the
system?
How will the system be rolled
out?
What are the timeframes? Slack is a supercharged chat programme. It's

designed for teams and workplaces, and it
works on a variety of devices and platforms.
System details After you It also has robust features that allow you to
have completed research communicate with colleagues in groups as
and obtained quotes, outline well as one-on-one.
the system you want to
Slack (Free Version):
introduce and how you will


set it up.
 Unlimited cards
Include:  Unlimited members
 An overview of how  Up to 10 boards
the system will work
 1 Power-Up per board
 Storage and service
 Unlimited storage (10MB/file)
options from various
providers  50 automated command runs per
 Upfront and monthly month
requirements/  Unlimited activity log
costs/obligations
 Assignee and due dates.
 iOS and Android mobile
 apps 2-factor authentication
Trello (Free Version)

The free version of Trello can be used for as
long as you like, and the number of members
who can be invited is unlimited, however
there are certain limitations to consider:
 On the Pro subscription, each

member gets 10 GB.
 On the Business+ subscription, cach

member gets 20 GB.
 Requirements, expenditures, and

commitments up front and monthly
 Starting as $8.00 per month
 Free, Subscription-Free Trial:

Available Pricing model: Free,
Subscription-Free Trial: Available
 Starting at $12.50 per month Free,

Subscription- Free Trial: Available
Pricing model: Free, Subscription-
Free Trial: Available
Supplier (or developer) Slack is better than Trello since it has a larger
preference storage limit and is less expensive.


Which provider/
developer/system have you
decided on?
Why do you prefer this
option over the others?
Benefits and opportunities  Slack can replace email, text

messaging, and instant chat all in
Outline the benefits to the
one software.
business of using the
proposed new system.  Keep vital information off the
personal email accounts of your
volunteers.
 Documents and files can be shared

with any or all your teammates
(written, image, video)
What are the potential  Mentioning teammates will send

opportunities associated with them a push notice on their phone or
this new system? computer, which is an excellent way
to catch their attention. It's also
possible to mention several people at
once, making it almost as good as a
walkie talkie.
 On the go, start a video or voice

conference call with other Slack team
members.
Legislative and The common and statutory laws of contracts,

organisational requirements. as well as the moral compass applied to
business operations, are all covered by
Summarise the relevant
business ethics. It can involve making timely
legislative and organisational
payments, completing work to a satisfactory
policies and procedures for
standard, and granting new business to
administrative systems
suppliers without prejudice or bias.
including data security. This
includes requirements Individual privacy regulations - Individual
around receiving quotes from privacy rules may apply to contract
developers and/or suppliers, negotiations with an outsourcing partner.
number of quotes required When it comes to firm property and secrets,
and selection requirements more often than not, corporation law will
for vendors. apply.


Budget $4,000 annually.

Outline the budget System $6,50 per month
requirements and break
Total of employees = 10
down the cost of new
system. Total $12,00 x 12(months) x 10 employee
$880
Training $1,620
Risks Performing a risk analysis on the system

implementation project during the planning
phase is critical. Because the project
Outline an overview of the manager is usually more concerned with the
risks for the project and how schedule, price, and resource procurement at
these might be managed to that time, little time is spent assessing
ensure a smooth potential hazards. While it's vital not to linger
implementation. on these possible consequences, it's smart
business to figure out what's causing the
problems in the first place.
Confidence is also important in preparing for
issues at work. The consumers' confidence is
based on the following:
 individual training needs
 capacity to operate the system
 knowledge of the system operations
Quotes from suppliers Administrative Systems Policies &

Procedures.
Attach:
4. Complete your planning
After the meeting, complete Sections 1 and 2 of your Project Portfolio.

When you complete Section 1, you need to:
 Obtain quotations from suppliers or developers
 Justify the choice of supplier or developer in line with organisational

requirements.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in your in Section 1 of the
Project Portfolio and make sure you attach these upon submission.


When you complete Section 2, include the following activities into your
implementation strategy:
 System initial roll out – how will information about the system be
communicated to staff and how will you encourage full participation from the
outset?
 Procedure development – how will procedures be documented and which

procedures need to be developed as part of the roll out?
 Training and support – how will training and support for staff using the system
be implemented and managed immediately and for future staff training needs?
 Monitoring – how will monitoring processes for usage, security and output take
place and during which frequencies and timeframes will these activities take
place?
 Continuous improvement – how will improvements identified be managed and

implemented?
Show your colleagues you met with in the previous activity step the training and
support plans you have developed and confirm with them that they believe these
will be suitable. Consider feedback and work this into your planning as and if
relevant. If you modify your plans then save the original copy of your Project
Portfolio as Draft and your revised copy as Modified.
Submit to your assessor.
Ans:
Issues Comments Contingency Plans
1 Workload reduction for the time being A plan that accommodates for a continous
roll-out may be useful if implementation
would impair the ability of as to function.
Temporary workload reductions or
increases can be planned for, and
individuals affected can adjust with
enough warning.
2 Set the stage for the system. Examine the timelines required to ensure
that the time allotted is fair, allowing for
both downtime and training. Determine
what training is required and whether
people will need time off to complete it


3 Model of study During change processes, communication

must guarantee that information regarding
the change and its implications is provided
in a way that people with diverse
understanding systems can access it.
No. Objectives Measures of Performance
1 Help students overcome academic Attendance of classes

challenges and lead then to
autonomous or independent learning
through AI
2 Justify to students how their mark or Quantity of feedback exchanges, Reviews

grade was derived. With artificial participation rate
intelligence rapidly developing,
students can receive more reliable
feedback directly related to their own
performance
3 Use automates admin tasks. Al can Workload staff ratio, Estimate to Project
step in and make quick work out of Completion
these tasks while at the same thing
offering recommendations for how to
close the gaps in learning
Strategies Step by Step Plan Due Date Name Completion

Notes
Use Schoology as a 1/10/2021 Lecturers or Understand the

learning management tutors use of the
system. Google system
Classroom and
curriculum sites such as
CommonLit to embed


Establish high-quality digital content

personalized
tutoring
Choose the best content 10/10/2021 Lecturers or Choose the
delivery method by tutors best activity to
provide background do in class
information or delivering a
face-to-face lecture on a
new concept, followed by
an online quiz
Give self-grading quizzes, 15/10/2021 Lecturers or Prepare

which give students tutors questions
immediate and actionable
feedback on their
proficiency in specific
skills Monitoring of
students works in
progress on google Docs
Interview each student 17/10/2021 Marketing Prepare a set of

with surveys question department survey
questions
Use Al to Collect data and analyse 20/10/2021 Marketing Teach students

give reliable with them by teaching department step by step
feedback them step by step
With artificial intelligence 23/10/2021 Marketing

rapidly developing, department
students can receive
more reliable feedback
directly
Use Teach the tutors and 25/10/2021 Analyst Prepare

Automates lecturers and admins on classes
Admin how to use the automates
Tasks admin tasks
Train them and conduct a 29/10/2021 Analyst Demo


demonstration on how to
use the software
5. Implement roll out activities
Implement the following activities from your strategy:
 Develop and distribute procedures to staff (the group you have been
collaborating with for this assessment)
 Develop and complete a training session for these staff members and provide
them with support as they learn how to use the new (or modified) system
(approx. 15 to 20 mins)
 Respond to and document at least one unplanned contingency during the

implementation process (your assessor can assist you at this point if you don’t
come across an issue).
Complete Section 3 of your Project Portfolio as part of your evidence for this step.
Your assessor will also be observing you as you complete these activities.
review the documents you need to attach as outlined in your in Section 3 of the
Project Portfolio and make sure you attach these upon submission.
The training session can either be viewed in person by your assessor or you may
i
like to video record the session for your assessor to watch later. Your assessor can
provide you with more details at this step. Make sure you follow the instructions
above and meet the timeframes allocated.
Ans:
Procedure Development Plan the details of procedure. The Design Manager

plans
Outline the process you took to
develop this procedure. How does it the stages and controls for Design and development,
integrate with and adhere to other by considering:
administrative procedures within
the business?  Nature, duration, and complexity of design
activities
 Required process stages, including


applicable design
 activities Required verification and validation

activities
 Internal and external resources needed
 Interfaces between persons involved in

Design
 Design regulations, standards
The design planning documents must be kept in

electronic and/or hard copy format, if needed. This
will include the Design Team, which will consist of
the allocated design engineers, support employees,
and subordinate third-party providers, as well as their
respective roles and authorities. This will define the
allowed points of contact when third parties are
used. The Design Manager must ensure that the
Design Team:
 Implements design control
 Generates the design plan and schedule
 Reviews changes to product or service

design.
 Defines activities of verification and

validation
The Design Team creates the Design Plan and

defines:
 The design phases
 All activities related to phase realization
 Input elements of each phase


 Responsibilities of team members for each

phase
 Phase realization deadlines
 Phase deliverables
 Resources needed
 Changes in phases and approval of

changes.
 Design phase status
Distribution Have employees sign off on a new or changed

workplace policy
How did you distribute and
communicate the new procedures  It is critical, especially considering recent
to staff? labour law changes and the Ministry of
Labour's promise of greater enforcement to
You need to attach evidence of this
have paperwork demonstrating that the
which may include email, memo or
workplace policy has been communicated.
evidence of this happening at a
meeting.
 Keep a copy of the sign-off in the personnel
files of the employees.
 When communicating, updating, or adding

new workplace policies, think about how to
adjust our employees with ease, while doing
what's best for our business
Training development Who did you

train? We should train everyone who involve in the
company, Especially our customers, who are the
Outline the process and approach students. It takes effort to construct training session
you took to developing this training plans, but they ensure that the content we need to
including the instructional style teach is presented in a logical order. This will
and mediums used. encourage students to interact with it and, as a
result, learn and remember it. We may also utilise
How did you ensure it aligns with
training session plans for online training sessions,
your audience's learning
though we need to provide more time and include
preferences and the organisation's


requirements?
more learning checks because it'll be more difficult to
How does it ensure staff are tell if students have grasped all of our points.
supported?
Step 1: Define your objectives.
Step 2: Clarify key topics and related concepts
Step 3: Organize material.
10. Step 4: Plan presentation techniques.
11. Step 5: Include evaluation.
12. Step 6: Focus on timing.
Providing performance feedback helps employees

continually improve. Hold monthly meetings with
team members to assess projects and check-in with
them. Often, some seek growth opportunities and
want to take on new challenges or tasks.
Future use  Supports students with disability to

participate in education on the same basis as
How can the training be adjusted other students
to suit a wide array of participants
including those with different  Considers the student's learning needs
learning needs. or requirements?
 Balances the interests, including safety, of all
Provide examples. parties, such as the student with disability,
staff members and other students.
Monitoring  Participants are more likely to stay attentive
in a meeting if they are actively involved. Ask
When running the training, how staff to prepare a brief presentation, team
did you ensure full participation update, or question ahead of time.
and staff buy in?
 Try distributing an agenda in advance. This
How did you monitor staff gives employees time to prepare feedback,
attitudes and engagement? questions, and other insights they wish to
share.
How did you monitor that the
training was understood and well  Many corporate trainers are saving time and
received? costs by connecting with employees online,
using collaborative project management
How did you ensure your tools and interactive meeting software


presentation style suited the which reveal people's preferences.

audience and what changes did
you make if it wasn't?  hold a 'walking meeting' to keep participants
on the ball. A new location can also
invigorate new ideas and bring a fresh
perspective.
 Ask participants to take a post-training

learning exam or quiz. A paper-based exam,
a verbal test such as an interview, or a
meeting or focus group could all be used.
 Consider what we want our new audience to

do when we are repurposing a presentation.
Then figure out what language motivates or
resonates with them when presenting.
Contingency management These elements must be included in your strategy to
ensure this had a minimal impact on the user:
What issue did you respond to and  RPO (recovery point objective) is a criterion
how did you manage this? for determining the maximum permitted age
of the most recent data backup, which is
How did you ensure this had a currently set at 12 hours. By guaranteeing
minimal impact on the user? that a current backup is always available, an
aggressive RPO minimises data loss
 RTO (recovery time objective): a criterion for

determining the maximum permissible
recovery time, such as 2 hours. For example,
if you wanted to assure that your company
could recover from a data loss within 60
minutes, you'd set an RTO of one hour.
Attach:  Procedure you have developed
 Evidence of distribution
 Training session materials
6. Complete monitoring activities
Assume it’s been three months since the roll out. You have received the following
feedback from users:
User 1
It is pretty good, but sometimes I need a file and it is not where it should be. When I


look again in a few hours again, it is usually there. It is quite frustrating! I must say
that sometimes I would rather go back to the old system I used to.
User 2
I take the file out of the shared folder and work on it on my desktop. I then upload it
when I am finished, so it is pretty much the same as just working on my desktop.
User 3
I can see how it should be more straightforward than what I am used to, but it isn’t
always. With the old system I would receive a file to work on, I would do that, and
then send it back to my manager. Now I am not sure what has been done by
whom.
And sometimes I can’t find the file at all.
User 4
It is pretty good, but sometimes the file that I need isn’t anywhere, even if I do a
search for it. It is always there when I look the following day, but not always when I
want it.
User 5
Not bad, but it is complicated. Like, has another editor already corrected the file, or
should I be doing it. I am sure that I have edited a file that was recently proofread
by someone else, as there were no mistakes in it.
User 6
I like it. I have no complaints. It does what I need it to do.
User 7
I have found it pretty easy to use, and I know where all the files are now.
I have had no security issues with the system, but I do a backup of all my files
every Friday afternoon, just to be sure.
Additionally, a new staff member will begin next month and is due to undergo
systems training as part of their induction.
You now need to analyse the issues raised, develop solutions, and notify the users
of any modifications you make to the system.
You will also need to make further modifications to your procedure and training
session in preparation for the new staff member. Read through the requirements of
your portfolio and work through the activities.
Complete Section 4 of your Project Portfolio.
review the documents you need to attach as outlined in Section 4 of your Project
Portfolio and make sure you attach these upon submission.


Ans:
 Idle workers who continue earning wages but

Analysis of user responses are unable to perform their job duties because
of the disruption. A prolonged productivity loss
can be extremely costly.
Identify issues and trends in
user responses. Include usage,
 Physical damage to infrastructure, equipment,
security and output in your
or the building itself, as in the case of severe
analysis. natural disasters,
 Lost revenue due to the curbed operations or

an inability to collect or process payments or
deliver products to market.
 Complex data recovery that requires hiring

additional outside resources and specialists.
 Repair or replacement of technology

components, such as hard drives, network
hardware or other equipment.
Solutions Regular Timed Physical Backups:
Document solutions to issues Datto's physical backup to local protected media uses a
and steps you will take to make "snapshot" technique that duplicates not just data, but
modifications to the system. your complete important software infrastructure. You
Include modifications to the can choose the frequency of your network snapshots to
system. Include modifications to as little as once every five minutes. These snapshots are
procedures and training and backed up locally and then replicated instantly on
attach evidence once you have Datto's secure cloud servers.
updated these documents.
Backup Power Supply & Surge Suppression:
For enterprises that require continual uptime, a backup

power supply is essential. Liquid propane or natural gas
are used to power these generators. An inverter
generator is essential for powering computer systems.
Because it cleans and stabilises the voltage generated,
eliminating the spikes and drops that traditional
generator experience. An uninterruptible power supply
(USP) provides an electronic solution that can cover a
few minutes and act as a bridge to generator power in
the event of a short-term power outage.
Communication strategy Be transparent
How will modifications be  Organize a staff meeting to discuss policy

notified to staff? Where will changes.
revised procedures be located
and how will staff know to


replace their current procedure  New workplace policies should be posted in

with the new one? common spaces, such as break rooms, where
employees can view them.
 Distribute new policies in the form of memos or

revised staff handbooks in hardcopy.
Provide training
 More complex policies or procedural changes

may require more training, so employees
understand how changes applies to them.
 Training may be scheduled on an on-going or

as- needed basis.
Get feedback
 Hold feedback sessions and incorporate

employees opinions when possible.
 Allow for anonymous or confidential feedback

so all employees feel comfortable voicing their
honest opinion
Training session Assess training needs
Outline the process and  Employee training needs may already be

approach you took to modifying established in the organization's strategic,
this training and why. human resources or individual development
plans.
Set organizational training objectives
 The training needs will identify any gaps in your

current training initiatives and employee skill
sets.
 These gaps should be analysed, prioritized, and

turned into the organization's training
objectives
Create training action plan.
 Include with learning theories, instructional

design, content, materials, and other training
elements.


 Resources and training delivery methods should

also be detailed.
Implement training initiatives
 Program implementation should consider

employee engagement and learning KPI goals,
as well as thoroughly planning the scheduling of
training activities and any related resources
Evaluate & revise training
 Feedback should be obtained from all

stakeholders to determine program and
instructor effectiveness, plus knowledge or skill
acquisition.
 Analysing this feedback alongside an employee

performance review will allow the organization
to identify any weaknesses in the program.
Attach:  Modified procedure
 Evidence of distribution and notification to staff
 Revised training session materials
7. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.
Submit to your assessor for marking.


Assessment Task 1: Checklist

Student’s name:
Completed
successfully? Comments
Did the student: Yes No
Plan for the new or modified

administrative system by:
 Identifying and adhering to

requirements including
organisational, legislative and
budget considerations
 Consulting with users
 Obtaining quotations
 Selecting system from supplier or

developer according to
administrative procedures
 Develop an implementation strategy

that detailed roll out activities?
Implement the system by:
 Completing the relevant roll out

activities including procedure
development and training session
development
 Running the training session and

considering the participants learning
need and preferences and
engagement in the session and
adjust as required
 Encouraging staff buy in and

participation
 Supporting staff in learning the new

system and monitoring their
engagement
 Dealing with contingencies to

minimise impact to users?


Monitor the system by:
 Monitoring usage, security and

output from user feedback
 Analyse the changing needs and

develop solutions
 Adjust procedures and training and

notify staff of these changes
Task outcome:  Satisfactory  Not satisfactory
Assessor signature:
Assessor name:
Date:


Final results record
Student name:
Assessor name:
Date
Final assessment results
Result
Task Type Satisfactory Unsatisfactory Did not submit
Assessment Task 1 Project Portfolio S U DNS
Overall unit results C NYC
Feedback
 My performance in this unit has been discussed and explained to me.

 I would like to appeal this assessment decision.
Student signature: _________________________________________ Date: _________________
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor signature: _______________________________________ Date: _________________




BSBOPS503 Student Assessment Tasks 06-10-20

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T: +61 7 3324 2705 (Brisbane) | +61 3 9640 0057 (Melbourne)

First published 2020

© 2020 RTO Works

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Assessment for this unit

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BSBOPS503 Develop administrative systems | 4

Assessment Task 1: Project

Information for students

 a suitable place to complete activities that replicates a business environment including a

 your learning resources and other information for reference

 Project Portfolio template.

Ensure that you:

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

 where this task should be completed

 how your assessment should be submitted.

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BSBOPS503 Develop administrative systems | 5

1. Carefully read the following:

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BSBOPS503 Develop administrative systems | 6

 Discuss the organisational requirements and policies including any legislative

 Brainstorm suitable options to meet requirements

 Discuss the budget

 Speaking clearly and concisely

 Using non-verbal communication to assist with understanding

 Asking questions to identify required information

 Responding to questions as required

About the business Provide Worlducation is a social enterprise that

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BSBOPS503 Develop administrative systems | 7

that everyone is still working on offline files

Organisational requirements The system must be a business messaging

Documents and reports, server settings/user

What are the challenges the

What are the timeframes? Slack is a supercharged chat programme. It's

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BSBOPS503 Develop administrative systems | 8

 iOS and Android mobile

 apps 2-factor authentication

Trello (Free Version)

 On the Pro subscription, each

 On the Business+ subscription, cach

 Requirements, expenditures, and

 Starting as $8.00 per month

 Free, Subscription-Free Trial:

 Starting at $12.50 per month Free,

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BSBOPS503 Develop administrative systems | 9

Benefits and opportunities  Slack can replace email, text

 Documents and files can be shared

What are the potential  Mentioning teammates will send

 On the go, start a video or voice

Legislative and The common and statutory laws of contracts,

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