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    Elhoucine Zazou

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    tarrina0201

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    © All Rights Reserved
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    Elhoucine Zazou

    Uploaded by

    tarrina0201
    3 views1 page

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    Copyright:

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    3 views1 page

    Elhoucine Zazou

    Uploaded by

    tarrina0201

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    ELHOUCINE ZAZOU

    PROFILE
    CONTACT As a dedicated and service-oriented professional, I am eager to bring my
    passion for hospitality and commitment to safety to the role of Flight
    +212 708362530 Attendant. With a strong background in customer service , I am well-equipped
    +212 641930468 to ensure the comfort and safety of passengers on every flight. Possessing
    excellent communication and interpersonal skills, I thrive in dynamic and fast-
    houcinezazou43@gmail.com
    paced environments, ensuring a positive and memorable experience for
    Essaouira, Morocco passengers. My attention to detail, cultural sensitivity, and adaptability make
    me a valuable asset in delivering exceptional service and maintaining the
    highest standards of safety in the aviation industry

    EDUCATION
    EXPERIENCE
    university level in law in French
    Cady Ayad Marrakech University BAR MANAGER
    2019-2022
    DAR BABA restaurant (Essaouira) | 2022 - currently
    Oversaw day-to-day operations, including staff scheduling, inventory
    Almanal high school (Marrakech)
    management, and vendor relationships.
    scientific baccalaureate
    Implemented a staff training program to enhance product knowledge
    2019 and customer service skills, resulting in a 25% improvement in
    customer satisfaction scores.

    RECEPTIONIST / MANAGER
    SKILLS
    Laayoun restaurant (Essaouira) | 2022 ( 2 months )
    Monitor financial performance, analyze sales data, and prepare reports
    PROFESSIONAL
    for senior management.
    Problem solving Welcome guests as they enter the establishment and provide a positive
    first impression.
    Communication Ensure smooth day-to-day operations of the restaurant, including
    opening and closing procedures.
    Creativity
    ANIMATOR (INTERNSHIP)
    Leadership
    Foyer des Jeunes Des Marolles ( Brussels ) 2022
    Quick learner
    Organize and oversee special events, workshops, and themed activities.
    Interact and engage with young people to understand their interests,
    Office computing
    needs, and concerns.
    Team management Provide supervision during activities to ensure the safety and well-
    being of participants.

    LANGUAGES
    BARTENDER (STUDENT JOB)
    English : fluent
    French : fluent Terraces des épices (Marrakech) 2019 - 2020
    Take drink orders and provide recommendations based on customer
    Arabic : native language
    preferences.
    Dutch : beginner
    Master classic cocktails and stay updated on new trends in mixology.
    Handle cash transactions and process payments through POS (Point of
    Sale) systems.

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