Entrep Q3 MODULE 3
Entrep Q3 MODULE 3
Entrep Q3 MODULE 3
Entrepreneurship
Learning Activity Sheet
Quarter 3
LESSON 1: DEVELOPING A BUSINESS PLAN (DP)
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I. Title Topic
→ Recognize the importance of marketing mix in the development of marketing strategy
II. Concept Notes
The Marketing Mix (7Ps) are a set of recognized marketing tactics, which you can use in
any combination to satisfy customers in your target market. The 7 Ps are controllable, but
subject to your internal and external marketing environments. Combining these different
marketing tactics to meet your customers' needs and wants is known as using a 'tactical
marketing mix'.
Product
Commercialization Marketing Product
Testing Development
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specialist tools, lamp shades and musical instruments are examples of
products in this category.
c. Emergency durable goods – These are those products which buyers are
likely to need without delay. Typical of this category would be
replacement windscreens, exhausts, and tires.
1.3 Services - is the support you offer your customers (both before and after they
buy and use your products)
2. Industrial Products - Industrial products, sometimes termed business products,
are products bought by organizations manufacturing or supplying products or
providing services. Unlike consumer goods, they are bought not for their own
sake or for personal consumption, but to contribute to an organizational objective.
3. Services - Service products are those directly offered to individuals such as
hairdressing, healthcare, transportation, education and insurance, a pure service or
major service component. Product services are those associated with a physical
object such as car repairs, property repairs and plumbing services, each of these
involving tangible goods. Very few products are purely 100 percent service or
100 percent tangible product. Usually, they involve a mix of the two.
- is the position and distribution channel of the product to make it accessible to the
potential buyers. An entrepreneur must examine and study the location of its buyer
to easily deliver the product that the customer needs. An entrepreneur must also
know the nearest suppliers to reduce the cost of transportation for the raw materials
to be used in making the product or services.
- Where you choose to distribute your products can be dictated by many things, such
as your product type or your budget. But, ultimately, the best way to determine the
perfect place to sell your product is by really knowing your audience; their wants,
needs and requirements.
- Distribution Strategy is another word of place which refers to the process of
moving goods and services from the company to the customer.
Common Distribution Channels:
• Direct Selling - is when the company/firm plans are to move goods directly to
the ultimate users. This is the most effective channel.
• Original equipment manufacturer sales - involve selling a manufactured product
and which is later sold as a finished product to the end user.
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• Manufacturer’s representative - is a wholesaler employed by one or several
producers and paid on commission basis according to quantity sold.
• Wholesalers - are channel members that sell to retailers or other agents for
further distribution through the channel until they reach the final users.
• Brokers - are distributors who buy directly from distributor or wholesaler and
sell to retailers or end users.
• Retailers - are the ones who sell directly to customers in the store. They buy
product without any intermediaries or middlemen.
• Direct mail - includes printed materials used in a targeted campaign to consumers.
Basic Types of Channel Distribution:
• Direct Channel Distribution is the transfer or movement of goods and services
from manufacturer to final user or customer without the intervention of
independent middleman.
• Indirect Channel Distribution is the transfer or movement of goods or tangible
products and services or intangible goods from manufacturer or producer to
independent intermediaries to customer.
Elements of Distribution Mix:
• Channels of distribution • Product handling • Inventory Control
• Warehousing decision • Transport • Order processing
• Coverage
Strategies in Managing Distribution Channels:
1.Intensive Distribution - The technique is normally used to distribute low priced
products or impulse purchases, like chips and chocolates. These typically have
high sales and are available across most retail chains.
2. Exclusive Distribution - It involves limiting distribution to a single outlet. This
works for high priced products where a dealer is necessarily included in the
distribution channel to drive sales. Automobile sales is the best example of
exclusive distribution where sale happens only through exclusive dealers and
dealing showrooms.
3. Selective Distribution - Common with items of wide variety and price points,
such as electronics and home appliances, where consumers tend to shop around, a
handful of retail outlets and chains drive the sales through distribution.
3. Price
- The Price of the product is the amount that the customer pays for them to satisfy. It
is an important component of a marketing plan to determine if the business will
make a profit and survive. It has an impact on the entire marketing strategy,
affecting the sales and demand of the product.
- How much does your product or service cost? The price you set should reflect your
customer’s perceived value of your product and should correlate with your budget.
If your customer thinks your price is too high, you jeopardize losing a market that is
in it for a bargain, if your price is too low then you run the risk of losing that all-
important profit.
- Price is defined as the costs of the product. Price must support the other elements of
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the marketing mix. Pricing is difficult and must reflect supply and demand
relationship. Pricing a product too high or too low could mean lost sales for the
organization.
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Optional The organization sells optional extras This strategy is used commonly within the
Pricing along with the product to maximize car industry as I found out when
its turnover. purchasing my car.
Cost Plus The price of the product is For example, a product may cost Php100
production costs plus a set amount
Pricing ("mark-up") based on how much to produce and as the firm has decided that
profit (return) that the company their profit will be percent, they decide to
wants to make. Although this method
ensures the price covers production sell the product for Php120 i.e. Php100
costs it does not take consumer plus 100/100 x 20
demand or competitive pricing into
account which could place the
company at a competitive
disadvantage
Cost Based This is similar to cost plus pricing in Cost based pricing can be useful for firms
that it takes costs into account, but it
Pricing will consider other factors such as that operate in an industry where prices
market conditions when setting change regularly but still want to base
prices
their price on costs
Valued Based This pricing strategy considers the Firms that produce technology, medicines,
value of the product to consumers
Pricing rather than the how much it cost to and beauty products are likely to use this
produce it. Value is based on the pricing strategy.
benefits it provides to the consumer
e.g. convenience, well-being,
reputation, or joy.
In pricing a product organization should take the following factors into account:
• Fixed and variable costs,
• Competition,
• Company objectives,
• Proposed positioning strategies, and
• Target group and willingness to pay.
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4. Promotion
- Promotion is the part of marketing where you advertise and market your product, also
known as a promotional strategy. In order, to convince them to buy your product,
you need to explain what it is, how to use it, and why they should buy. The trick in
promoting is letting consumers feel that their needs can be satisfied by what you are
selling.
The following are the promotional method the business will choose to convey the
message to the target customers.
1. Advertising – It is a nonpersonal form of communication, meant to bring a product
or services to the attention of potential customers.
It is the key promotional strategy and can be done through the following:
a. Radio - Relatively inexpensive yet very effective, radio advertisement is a
great way to reach local customers and inform them about your
b. Television - If you want your advertisement to reach customers in regional
or national levels, television is the way to go, although it can be more costly
than the other options.
c. Print - Print advertisement can be distributed via direct mail or printed
materials which include newspapers, flyers, and trade and consumer
magazines. You can also send letters, contests, fact sheets, brochures, and
coupons to current or potential customers across the whole country. Print
advertisements let people know what, where, when, and why they should
buy your product.
d. Electronic - You can also advertise electronically through your company
website and provide important and pertinent information to clients and
customers. You can protect some parts of your website through passwords
and give access to member customers. You can also send advertisements via
direct e-mail as part of your promotional strategy.
e. Word of Mouth - They say the best advertisers are satisfied customers and
the reverse can also be said. When customers like or dislike your products,
they tell other people about it.
f. Generic - This type refers to advertising that does not mention or promote a
particular brand but the whole industry. You may have seen generic
advertisements for beef, pork, and milk.
2. Public Relations - Public relations is usually focused on building a favorable
image of your business. It is the practice of communicating with the media and the
public in order to establish a strong relationship between a target audience and the
company.
3. Personal Selling – is a face-to-face technique wherein can be a bit costly because
you will need to hire a professional salesperson to do the promotion for you to
convince a customer to buy a particular product.
4. Sales Promotion – This is done through special offers with a plan to attract people
to buy the product. Sales promotions can include coupons, free samples, incentives,
contests, prizes, loyalty programs, and rebates. You can also do sales promotions
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by setting up product displays during a public event or through social networking at
business and civic gatherings.
5. Direct Marketing – is a form of marketing and advertising in which a company
communicates and interacts with its target audience directly without intermediaries.
The objectives of advertising are:
1. To inform – advertising is a tool for informing target customers about a
new product, a new feature, or an added benefit of a product.
2. To persuade – the goal of advertising is to persuade customers to buy a
product.
3. To compare – one of the best ways of comparing one brand to another is
by advertisements.
4. To remind – advertising helps in brand recall and reminds customers
about the product from time to time.
5. People
- Modern marketing theories place people as the 5th P in the marketing mix, joining the
other 4 Ps namely: product, promotions, price, and place. Without people, all these
other Ps will not complete a successful marketing formula. This aspect refers to those
who are employed by the company to: design, develop, and manufacture the
products;
- People are the most important element of any service or experience. Services tend to
be produced and consumed at the same moment, and aspects of the customer
experience are altered to meet the individual needs of the person consuming it. Most
of us can think of a situation where the personal service offered by individuals has
made or tainted a tour, vacation, or restaurant meal. Remember, people buy from
people that they like, so the attitude, skills and appearance of all staff need to be
first class.
- People have an important role in service delivery, they are relied upon to deliver and
maintain transactional marketing and people play an important part in the customer
relationship. Thus, the right people are important in product as well as service
marketing mix in the current marketing scenario.
• IMPORTANCE OF PEOPLE IN THE MARKETING MIX
- As per this article on Forbes, the most successful companies put the right people in
the right job. But now, instead of companies which hire thousands of employees,
let us think of small businesses. The lesser the people, the more their importance
rises.
- For example, in the airline industry, a very high attention is paid to the attire and
the presentation of Air hostesses. So much so that there are now training institutes
for Air hostesses. Similarly, at a barber shop, if your hair cut is not proper even
once, you might never enter the shop again. Thus, you can see how important
people becoming to the marketing mix especially if it is a small sized or a micro
sized business. If you are a company who has the right product marketing mix, then
you better start thinking of the people who will play a major role in the success or
failure of your organization.
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6. Packaging (Physical Evidence)
In the service industry, there should be physical evidence that the service was delivered.
It pertains on how a business and its products are perceived in the marketplace. It is the
physical evidence of a business’ presence and establishment. They are generally market
leaders that establishes physical evidence that the customer will go when buying things
that they need.
Physical Evidence - This includes the tangible elements or physical cues that customers
encounter when interacting with a product or service. It can include packaging, branding,
store layout, and other physical aspects that contribute to the overall customer experience.
Packaging is what shows off your product in the best light, displays the price and value
of the product, communicates the product’s benefits to consumers, and it what physically
appears in your various distribution points.
- Your packaging should never be considered an afterthought or just a random part of
the marketing mix. It should be viewed as a key place of focus, as it incorporates all
other elements of your sales and marketing strategies. Packaging is what maintains the
freshness and quality of your product while using vibrant designs to tell your brand’s
story. It is the place where government regulated information, like nutritional facts and
allergy warnings, is located, therefore keeping consumers safe and illustrating your
brand’s commitment to transparency and providing products that are beneficial to their
lives.
7. Positioning
- Positioning is a marketing concept that outlines what a business should do to market its
product or service to its customers. In positioning, the marketing department creates an
image for the product based on its intended audience. This is created using promotion,
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price, place, and product. The more intense a positioning strategy, typically the more
effective the marketing strategy is for a company. A good positioning strategy elevates
the marketing efforts and helps a buyer move from knowledge of a product or service to
its purchase.
TYPES OF POSITIONING:
1. Target Market Analysis
• The best start for any positioning analysis is gaining a thorough knowledge of a
product or service's target market. This is the group of people or businesses that will
best benefit from the use of the product or service. With a good idea of the wants,
needs and interests of a product or service's target market, a good marketing team
can help develop a positioning statement to help reach as much of the target market
as possible.
2. Positioning in Advertisements
• Advertisements are usually the first places businesses position themselves. A
cosmetics marketing department, for example, must determine who they are
targeting and what consumer need is being met.
3. Positioning in Sales Locations
• Reaching the customer is not simply a matter of advertising, it is also a matter of
choosing the right channels for distribution. If a majority of your target market lives
in an urban area with only public transportation available to them, having your
product in rural areas where a private automobile is needed for transport would not
equal sales success. Place or position your product or service as close to the target
market as possible. Create similar advertisements in store as the ones seen out of
store to create an overall identity for your brand.
4. Positioning through Price
• It should be noted that there is a large amount of research on the psychology of
pricing in marketing. Simply put, the price of an item tells the buyer more about the
item than most realize. Many associates a higher price with higher quality and the
opposite with a lower price. Additionally, if a product is positioned as a good
alternative to high-priced brands, the marketing department must price it in the
middle of the market to avoid a comparison to the cheapest end of the spectrum.
1. Decide what you’re going to brand. Are you branding a product or a service? A
company or an individual? If a product, think of something that you think your target
will be interested. It might be tangible or intangible item that is easy to make and
available with the supplier. If it is a service, think of a demand in the market today. As
we are experiencing pandemic what do you think is a possible service that you could
provide to your target market. Are you establishing a company? Who will compose
your team or your workforce? Do they have enough funding to establish your
company? An individual? Are you ready to create your own business alone?
2. Do your research. First, find out everything there is to know about your market.
Then, find out everything there is to know about your product or service. Research and
Development is an important factor to be successful in putting up a business. It is a
way of knowing what product or service will be a demand in the market? In your years
of stay in Senior High School you were taught on how to write and develop your own
research. This will be a great help for you to start with.
3. Position your product or service. Find and win a place for your offering in the
marketplace and in consumer’s mind by providing unique solutions to problems or
need that aren’t already being addressed by competing products. A Place is the
position and distribution channel of the product to make it accessible to the potential
buyers. You must examine and study the location of your buyer to easily deliver the
product that your customer needs. In the customers perspective, they will choose a
product or service nearest to their residence so when they encounter problem to the
product or service it will be easy for them to return for a replacement.
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4. Write your brand definition. Your brand definition describes what you offer, why
you offer it, how your offering is different and better, what unique benefits your
customers can count on, and what promise or set of promises you make to all who
work with and buy from your business. In writing your brand, it is important that you
know your mission, vision, and objectives. Describe your brand that is easy to
remember and catchy messages to your target customers.
5. Develop your name, logo, and tagline. Your name is the key that unlocks your
brand image in your consumer’s mind. Your logo is the brandmark or symbol that
serves as the face of your brand. Your tagline is the memorable phrase that provides
consumers with a quick indication of your product, brand, and market position. Your
business name refers to a name that is different from a true name of an individual
which is to be used or signed in connection with your business on any written or
printed receipts, including business taxes duties and fees collected to the business
owner. A logo is a symbol, designed to represent your organization or to identify your
products used to aid and promote public identification and recognition. It is an abstract
or figurative design with text. Make sure to make it easy for the customer to remember
the images. A tagline on the other hand, is a phrase or slogan used in advertising to
impress and encourages the customer to patronize your product or service offered to
them.
6. Launch your brand. Your brand goes public when you unveil your name, logo,
and slogan, and when you begin to tell your market the story of how your brand
reflects what you stand for. A new brand must make a splash in the market if it’s
going to be successful. You’ve got to stand out in the crowd to present your product or
service. Make sure to allot enough time to prepare your presentation for the public.
Giving yourself more time also helps to develop hype for your brand while giving you
ample time to make sure that all is ready. Your goal is to develop a marketing strategy
for launching your product or service. Make sure that your presentation belongs to
your target audience. It’s no use promoting it to people who are not interested, so get
to know your potential buyers. In addition, do research to your competitor to find out
what niche they might be missing out on, then go after the market.
7. Manage, leverage, and protect your brand. This is the “care and feeding” phase
of the branding process; it’s the step that leads to a strong, healthy, resilient brand. Just
like good parenting, good branding management can be summed up in a single word
— consistency. Your brand image is an important factor in determining your success,
which is why it is absolutely necessary to make sure it’s protected at all cost. Knowing
how to prevent it from being diluted, damaged or taken advantage of if misused by
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competitors, counterfeiters, or unrelated companies. Managing to apply and register
your brand to the right agency for trademarking is one of the important things to
remember to protect it.
8. Realign your brand to keep it current. Occasionally, you can (and should) change
how your brand is presented. From time to time, you need to update your brand
presentation (the face of your brand) to keep it relevant to the market in which it lives.
Perhaps the most obvious reason to refresh a brand is that its image has simply
outgrown its effectiveness. An update to visual elements is necessary to build upon the
brand structure that is already known and loved.
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1. A manager of Venezia Hotel must make marketing decisions to help it stand out
from its competition. To make these decisions, they must determine all but which
of the following?
A. What customers want
B. When customers want their services
C. How to provide services to customers
D. How to persuade customers to patronize the hotel
2. Raven Fredric decides that Lighthouse Hotel is going to offer a free Sunday
brunch to weekend guests in an attempt to increase the weekend business. What
pricing approach is he using?
A. Loss leader
B. Cost-plus pricing
C. Customer-based pricing
D. Yield management
4. Which of the following is not a category into which promotional activities are
classified?
A. Personal selling
B. Public relations
C. Point-of-purchase communications
D. Yield management
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5. It can be a meal or some other tangible item that a hotel or restaurant provides to its
guest. It can also be an intangible service or a hotel or restaurant’s concept.
A. Product
B. Price
C. Place
D. Promotion
7. Is the physical location of a business and the site where the reservation for the hotel
is made.
A. Product
B. Price
C. Place
D. Promotion
8. Is the decisions made about how to communicate the product, place, and price of
the hotel. It is made up of several promotional activities.
A. Product
B. Price
C. Place
D. Promotion
10. It is an agreement between supplier and retailer that grants the exclusive rights
within a specific geographic area to carry the supplier’s product.
A. Intensive distribution
B. Exclusive distribution
C. Selective distribution
D. Franchising
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➢ Learning Task No.4
Matching Type. Choose the most appropriate answers from the box. Write your
answer on the space provided. Give the brand name of the product or service.
Answers should not be repeated.
_____________________________1. Shoes
_____________________________2. Bag
_____________________________3. Car
_____________________________4. Online shopping
_____________________________5. Search Engine
_____________________________6. Beverage
_____________________________7. Social Media
_____________________________8. Telecommunications
_____________________________9. Laptop
_____________________________10. Toothpaste
_____________________________11. Perfume
_____________________________12. Soap
_____________________________13. Adventure Tours
_____________________________14. Airline
_____________________________15. Watch
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IV. Reflection
Instructions: Complete the statement:
V. References
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Compiled by:
Name of Teacher Lenie Santos Pasigna
Designation Teacher 2
Name of School Mactan National High School- Senior High
Name of Division DepED-Division of Lapu-Lapu City
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