IndigoVision Camera Web

Interface User Guide

IndigoVision Camera Models:

SP-20MP-MS-360 UX-D UX-DP BX-BO-IR

SP-320-BO UX-D-IR UX-DP-IR BX-DO-IR
SP-640-BO UX-DO PTZ-DC GX-DO-IR
SP-DO-IR UX-DO-IR PTZ-DP
UX-B UX-DC
UX-BO-IR UX-DC-IR
Document information
This manual was created on Monday, May 24, 2021.

Document ID: IU-CAM-MAN008-4

Legal considerations
Laws that can vary from country to country may prohibit camera surveillance. Please ensure that the
relevant laws are fully understood for the particular country or region in which you will be operating this
equipment. IndigoVision Limited accepts no liability for improper or illegal use of this product.

Copyright
Copyright © IndigoVision Limited. All rights reserved.

This manual is protected by national and international copyright and other laws. Unauthorized storage,
reproduction, transmission and/or distribution of this manual, or any part of it, may result in civil and/or
criminal proceedings.

IndigoVision is a trademark of IndigoVision Limited and is registered in certain countries. IndigoUltra,

IndigoPro, IndigoLite, Integra and CyberVigilant are registered trademarks of IndigoVision Limited. Camera
Gateway is an unregistered trademark of IndigoVision Limited. All other product names referred to in this
manual are trademarks of their respective owners.

Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., this manual is provided
without express representation and/or warranty of any kind. To the fullest extent permitted by applicable
laws, IndigoVision Limited and IndigoVision, Inc. disclaim all implied representations, warranties, conditions
and/or obligations of every kind in respect of this manual. Accordingly, save as otherwise agreed with
IndigoVision Limited and/or IndigoVision, Inc., this manual is provided on an “as is”, “with all faults” and “as
available” basis. Please contact IndigoVision Limited (either by post or by e-mail at
technical.support@indigovision.com) with any suggested corrections and/or improvements to this manual.

Save as otherwise agreed with IndigoVision Limited and/or IndigoVision, Inc., the liability of IndigoVision
Limited and IndigoVision, Inc. for any loss (other than death or personal injury) arising as a result of any
negligent act or omission by IndigoVision Limited and/or IndigoVision, Inc. in connection with this manual
and/or as a result of any use of or reliance on this manual is excluded to the fullest extent permitted by
applicable laws.

ii
Contact address
IndigoVision Limited

Charles Darwin House,

The Edinburgh Technopole,
Edinburgh,
EH26 0PY

iii
Table of Contents
Introduction 1
System Requirements 1

Accessing the Camera Web Interface 2

Creating the Initial User and Logging In 2
Logging In 2

Live View 4
Using the Camera Zoom and Focus Controls 4
Using Camera Presets 4
Adding a Camera Preset 5
Moving the Camera to a Preset Position 5
Deleting a Preset 5
Using the PTZ Camera Controls 5
Saving a Still Image 5

Setup 7
General 7
Network 9
Configuring 802.1x Port-Based Authentication 11
Switching 802.1X Authentication Profiles 12
Deleting an 802.1X Authentication Profile 12
Configuring SNMP 12
IP Filter 13
Image and Display 14
Adjustments 18
Compression and Image Rate 20
Enabling SmartCodec Technology Settings 21
Viewing the RTSP Stream URI 22
Accessing the Still Image URI 23
SmartCodec Technology Advanced Settings 23
Motion Detection 23
Tamper Detection 24
Analytics 25
Privacy Zones 25
Setting a Privacy Zone 26
Deleting a Privacy Zone 26
Storage 26
Enabling Onboard Storage 26

iv
 Downloading Recorded Video from the Web Interface 27
Deleting Recorded Video 27
Digital Inputs and Outputs 28
Microphone 28
Speaker 29
Users 29
Adding a User 29
Editing Users and Passwords 29
Removing a User 30
Keeping Usernames and Passwords After Firmware Revert 30
System 30
Upgrading the Camera Firmware 31
Device Log 31

IndigoVision Multisensor Dome Camera 32

Changing Settings Per Camera Head 32
Enabling and Disabling IR LEDs 33

PTZ Camera 34
Creating PTZ Tours 34
Editing PTZ Tours 35
Defining PTZ Limits 35

v
 Introduction
IndigoVision High Definition IP cameras include a web interface that allows you to view the live video and
configure the camera through a web browser.

Before you access the web interface, make sure all the procedures described in the camera installation
guide have been completed.

Tip: Features and options are disabled if they are not supported by the camera.

System Requirements
The web interface can be accessed from any Windows, Mac, or mobile device using one of the following
browsers:

l Microsoft Edge version 44 or later

l Mozilla Firefox version 3.6 or later
l Google Chrome™ version 8.0 or later
l Apple Safari version 5.0 or later
l Android™ 2.2 or later
l Apple iOS version 5.0 or later

Introduction 1
 Accessing the Camera Web Interface
After the camera has been installed, you need the camera's IP address to access the web interface. The IP
address can be found in the following:

l The IndigoVision Control Center software — Find the camera under visible devices.
l Camera Configuration Tool — Go to the Network tab to see the details of the selected cameras.

Once you have the IP address, complete the following procedure to access the web interface:

Note: The web browser must be configured to accept cookies or the camera web interface will not
function correctly.

1. On a computer with access to the same network as the camera, enter the camera's IP address into a
web browser:

http://<camera IP address>/

For example: http://192.168.1.40/

2. You will be asked to create a user with administrator privileges before the device will be operational.
For more information, see Creating the Initial User and Logging In below.

Creating the Initial User and Logging In

Cameras do not have a default username and password and will be in a factory default state.

Important: You must create a user with administrator privileges before the camera is operational.

If the camera is in the factory default state, you will be redirected to the Add User page to create an
administrator user:

1. Enter a new User Name as administrator.

2. Enter a new Password for the user. It is recommended to use a secure and complex password.
3. Confirm the new password.
4. For the first user, Administrator must be selected in the Security Group drop-down menu.
5. Click Apply. After creating the user, you will be asked to login.

Logging In

You will automatically be prompted to enter your username and password to access the camera.

Accessing the Camera Web Interface 2

 l You will be asked to create a user with administrator privileges before the camera will be operational.
Use these credentials when logging in.

Tip: It is recommended that you add a password after your first login. For more information, see
Editing Users and Passwords on page 29.

Logging In 3
 Live View
After you log in, the first page you see is the Live View. The Live View contains an image panel that displays
the live video stream.

Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to
return to this page.

The following sections describe the buttons that are displayed under the image panel if users have access to
Pan-Tilt-Zoom (PTZ) controls. PTZ controls allow users to control the zoom, focus, and positioning of a
camera. To give a user PTZ controls, see Adding a User on page 29.

Tip: Features and options are disabled if they are not supported by the camera.

Using the Camera Zoom and Focus Controls

l To zoom out, move the slider towards the right.
l To zoom in, move the slider towards the left.
l To focus towards zero:
l Click << to take a large step.
l Click < to take a small step.
l Click 0 to focus at zero.
l To focus towards infinity:
l Click >> to take a large step.
l Click > to take a small step.
l Click Inf to focus at infinity.
l If the camera supports auto focusing, click Auto Focus.

Using Camera Presets

Users can save frequently used zoom and focus configurations as presets on the Live View page.

Note: Only users in the Operator and Administrator security groups can add or remove presets.
For more information on security groups, see Adding a User on page 29.

The presets can also be configured in the IndigoVision Control Center Client software through the PTZ
controls.

Live View 4
 Adding a Camera Preset

1. On the Live View page, use the Zoom and Focus controls to focus the camera on a specific point in
the video image.
2. Enter a name in the Add Preset field then click Add.

Moving the Camera to a Preset Position

To use a preset, select a configured preset from the Presets drop-down list and click Go.

Deleting a Preset

To delete a preset, select a preset from the drop-down list then click Remove.

Using the PTZ Camera Controls

If you are accessing an IndigoVision PTZ dome camera, you can control the zoom, focus, and presets in the
same way as other select IndigoVision High Definition H.264 IP cameras, but you also have access to other
features that are specific to the PTZ camera.

1. To zoom the camera:

l Besides using the Zoom slider, you can also click and drag to create a green box on the image
panel to define the area you want to zoom in to see.
2. To move the camera:
l Click anywhere on the image panel to center the camera to that point.
l Or, click and drag your mouse from center to move the camera in that direction. The farther the
arrow is from center, the faster the camera will move.
3. To perform a guard tour, select an option from the Tours drop-down list then click Start. To setup a
tour, see Creating PTZ Tours on page 34.
4. To stop a guard tour, click Stop. You can pause a tour at any time just by using the other PTZ
controls.

Saving a Still Image

If you see the Save Still to SD Card button from the Live View page, the camera supports the ability to take
snapshots of live video from the web interface.

To use this feature, the following settings are required for the camera:

l There is an SD card inserted in the camera. For more information, see the camera's installation
guide.
l The camera's onboard storage settings are enabled on the Storage page. For more information, see
Storage on page 26.
l The camera's video format must be set to MJPEG in the Compression and Image Rate page. For
more information, see Compression and Image Rate on page 20.

Adding a Camera Preset 5

 Once all the requirements have been met, you can click Save Still to SD Card and the image that is
displayed in the Live View page is automatically saved to the SD card.

To download the snapshot, see Downloading Recorded Video from the Web Interface on page 27.

Saving a Still Image 6

 Setup

Note: Certain options are not displayed if they are not supported by the camera model you are
using or if you do not have the required user permissions.

The factory default settings allow you to use the camera or encoder immediately after installation. If you
have special requirements, you can customize the settings through the web interface. In the top-left menu
area, click Setup to display all the available setup pages.

A Restore Defaults button is available on each setup page to restore the factory default settings.

Be aware that some settings are only available through the camera's web interface and cannot be changed
in the network video management software.

For the settings that are specific to the Multisensor camera, see IndigoVision Multisensor Dome Camera on
page 32.

For the settings that are specific to PTZ cameras, see PTZ Camera on page 34.

For settings that are specific to the H4 Thermal Elevated Temperature Detection cameras, see the H4
Thermal Elevated Temperature Detection Camera User Guide.

General
When you select Setup, the first page you see is the General page. The General page allows you to set the
camera's identity.

Tip: Features and options are disabled if they are not supported by the camera.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain
Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual
head settings.

Setup 7
 1. In the Name field, give the camera a meaningful name.
2. In the Location field, describe the camera's location.
3. (Multisensor Dome Cameras only) Set the Name and Location for each Head of the Multisensor
camera.
4. (SP Fisheye Cameras only) From the View Perspective drop-down list, select the mounting
orientation that the camera is installed in.
l Ceiling - The camera is mounted to a ceiling and is looking down on a scene.
l Wall - The camera is mounted to a wall and is looking horizontally at a scene.

This mounting orientation will disable resource intensive features, such as video analytics, on
the IndigoVision SP Fisheye camera.

5. Select the Disable device status LEDs check box to disable the LED indicators located on the
camera.
6. From the Mode drop-down list, select the mode that the camera will operate in.

This option is only displayed for higher bandwidth usage cameras.

l Full Feature — This is the standard operating mode. Offers the full functionality of the camera.

l High Framerate — This mode will use the maximum image rate possible but will disable
resource intensive features such as video analytics and WDR if supported on select
IndigoVision cameras.

7. Select any of the Overlay Setting check boxes to display and stamp that information on the camera's
video stream. The options are:
l Display Date

Selecting the Display Date check box also enables the Date Format drop-down list. From the
list, choose the date format which will be used to display the date.

l Display Time
l Display GMT Offset
l Display Name
l Display Location

8. In the Time Settings area, select how the camera keeps time.

l If you prefer to manually set the camera’s date and time, enter the time zone on this page.
l Select the Automatically adjust clock for Daylight Savings Time check box, if required.
l If you prefer to auto-synchronize the camera’s date and time with an NTP server, configure the
NTP server on the Network page.

At the bottom of the page, you can click on the (Configure NTP Server) link to go to the
Network page. For more information on configuring the NTP server, see Network on the next
page.

CAUTION — The time setting must always be current. To ensure that the time is always current you

General 8
 should do one of the following:

l Set up NTP on the NTP server.

l Use a valid public NTP server.
l Manually set the correct time in the Time Settings fields.
9. Click Apply to save your settings.

Network
On the Network page, you can change how the camera connects to the server network and choose how the
camera keeps time.

Note: You can only set the HTTPS port, the RTSP port, and the NTP Server in the camera web
interface.

1. At the top of the page, select how the camera obtains an IP address:
l Obtain an IP address automatically: select this option to connect to the network through an
automatically assigned IP address.

The IP address is obtained from a DHCP server. If it cannot obtain an address, the IP address
will default to addresses in the 169.254.x.x range.

l Use the following IP address: select this option to manually assign a static IP address.
l IP Address: Enter the IP Address you want to use.
l Subnet Mask: Enter the Subnet Mask you want to use.
l Default Gateway: Enter the Default Gateway you want to use.
2. Select the Disable setting static IP address through ARP/Ping method check box to disable the
ARP/Ping method of setting an IP address.
3. If the camera supports IPv6, select the Enable IPv6 check box to configure the following settings.

Note: Enabling IPv6 does not disable IPv4 settings.

Network 9
 a. Select the Accept Router Advertisements check box if using Stateless Address Auto-
Configuration.
b. From the DHCPv6 State drop-down list, select one of the following:
l Auto: DHCPv6 state is determined by router advertisements (RA).

Note: The Accept Router Advertisements setting must be enabled for this
setting to perform as expected.

l Stateful: the camera receives IP address, DNS and NTP information from the DHCPv6
server.
l Stateless: the camera only receives DNS and NTP information from the DHCPv6
server. It does not accept an IP address from the DHCPv6 server.
l Off: the camera does not communicate with the DHCPv6 server.
c. In the Static IPv6 Addresses field, enter the preferred IPv6 address. Click + for additional
addresses.

To change the prefix length, enter the preferred IPv6 address using Classless Inter-Domain
Routing (CIDR) notation. For example, 2001:db8::1/32 would indicate the address prefix is
32-bits long.

By default, the prefix length is set to /64.

Note: The configured prefix length may not display correctly in the web interface, but
the prefix used by the camera will be the configured length.

d. In the Default Gateway field, enter the Default Gateway you prefer to use. You can only assign
a Default Gateway if RA is disabled.

The IPv6 addresses that can be used to access the camera are listed under the Current IPv6
Addresses area.

4. If you need to customize the hostname, enter it in the Hostname field.

5. In the DNS Lookup area, select how the camera will obtain a Domain Name System (DNS) server
address.
l Obtain DNS server address automatically: select this option to automatically find a DNS
server.
l Use the following DNS server addresses: select this option to manually set DNS server
addresses. You can set up to three addresses:
l Preferred DNS server: assign the address of the preferred DNS server in this field.
l Alternate DNS server 1: (optional) assign the address of an alternate DNS server to
this field. In the case that the preferred server is not available, the camera will attempt to
connect to this server.

Network 10
 l Alternate DNS server 2: (optional) assign the address of another alternate DNS server
to this field. In the case that both the preferred server and the first alternate server are
unavailable, the camera will attempt to connect to this server.
6. In the Control Ports area, you can specify which control ports are used to access the camera. You can
enter any port number between 1 and 65534. The default port numbers are:
l HTTP Port: 80

If you want to limit camera access to secure connections only, clear the Enable HTTP
connections check box. HTTP Port access is enabled by default.

l HTTPS Port: 443

l RTSP Live Port: 554
7. In the NTP Server area, indicate if you want the camera to use an NTP server to keep time.
1. If you are using an external NTP server, select how the server is configured:
l DHCP.
l Manual. Select this option and then enter the server address in the NTP Server field.
8. In the MTU area, set the Maximum Transmission Unit (MTU) size in bytes. Enter a number between
the available range displayed on the right. You may want to lower the MTU size if your network
connection is slow.
9. Click Apply to save your settings.

Configuring 802.1x Port-Based Authentication

If your network switch requires 802.1x port-based authentication, you can set up the appropriate camera
credentials so that the video stream is not blocked by the switch.

1. In the left menu pane, select Network > 802.1X.

2. On the Configure 802.1X Profiles page, select the preferred authentication method. You can
configure multiple profiles. Be aware that you can only enable one profile at a time.

From the EAP Method drop-down list, select one of the following and complete the related fields:

l Select PEAP for username and password authentication.

o Configuration Name: give the profile a name.
o EAP Identity: enter the username that will be used to authenticate the camera.
o Password: enter the password that will be used to authenticate the camera.
l Select EAP-TLS for certificate authentication.
o Configuration Name: give the profile a name.
o EAP Identity: enter the username that will be used to authenticate the camera.
o TLS Client Certificates: select the PEM-encoded certificate file to authenticate the
camera.
o Private Key: select the PEM-encoded private key file to authenticate the camera.
o Private Key Password: if the private key has a password, enter the password here.

Configuring 802.1x Port-Based Authentication 11

 o Click Upload Files and the TLS client certificate and private key are uploaded to the
camera. The uploaded files are used to generate a unique certificate to authenticate the
camera. The unique certificate is displayed in the Uploaded Certificate field.
3. Click Save Config to save the authentication profile.

If this is the first profile added to the camera, it is automatically enabled.

Saved configurations are listed under Saved 802.1X Configurations.

Switching 802.1X Authentication Profiles

To use a different authentication profile, select the saved configuration then click Enable.

Deleting an 802.1X Authentication Profile

To delete one of the authentication profiles, select the saved configuration then click Remove.

Configuring SNMP

You can use the Simple Network Management Protocol (SNMP) to help manage cameras that are
connected to the network. When SNMP is enabled, camera status information can be sent to an SNMP
management station.

On the SNMP page, you can configure the camera's SNMP settings and choose the status information that
is sent to the management station page. For more details on the status information or traps that will be sent,
see the camera's Management Information Base (MIB) file available from IndigoVision Technical Support.

1. In the left menu pane, select Network > SNMP.

2. On the SNMP page, select the Enable SNMP check box.
3. From the Version drop-down list, select the preferred SNMP version. Be aware that both versions can
be configured, but only one can be enabled at a time:
l SNMP v2c: Using SNMP v2c, you can make a request to the camera for status information
through an SNMP Get request and receive trap notifications from the camera.

In the SNMP v2c Settings area, select the Enable Traps check box to enable traps from the
camera.

a. Read Community: enter the read community name for the camera. The name is used
to authenticate SNMP traffic. Only SNMP management stations with the same read
community name will receive a response from the camera.
b. Trap Destination IP: enter the IP address of the management station where the traps
will be sent.

In the Available Traps area, select the traps that will be sent:
l Temperature Alert: a trap notification will be sent when the camera temperature
rises above or falls below the supported threshold. A notification will also be sent
when the camera temperature returns to normal.
l Camera Tampering: a trap notification will be sent when the camera's video
analytics detects a sudden scene change.
l Edge Storage Status: a trap notification will be sent when the status of the SD
card changes.

Switching 802.1X Authentication Profiles 12

 l SNMP v3: Using SNMP v3, you can request status information through an SNMP Get request.
SNMP v3 does not support traps.

SNMP v3 offers greater security by allowing you to set a username and password for the
camera. This camera uses SHA-1 type authentication and AES type encryption.

In the SNMP v3 Settings area, complete the following:

a. Username: enter the username that the management station must use when sending
the SNMP Get request to the camera.
b. Password: enter the password the management station must use with the chosen
username.
4. Click Apply to save your changes.

IP Filter

On the IP Filter page, you can control which IP addresses are able to connect to your camera. If enabled,
you have the option to limit IP addresses in two ways:

l Deny Access to specific IP addresses or range of IP addresses.

l Allow Access only to specific IP addresses or range of IP addresses.

Important: If you choose to use the Allow Access option to filter IP access, make sure that
you configure the correct addresses to be allowed access or you may be locked out of your
camera.

1. In the left menu pane, select Network > IP Filter.

2. Select the Enable IP Filter check box to enable IP filtering.
3. At the top of the page, select how the camera should filter IP addresses:
l Allow Access: select this option to only allow access to the specific IP address entries you will
make below. Make sure that you add the correct IP address entries or you may be locked out
of your camera.
l Deny Access: select this option to deny access to the specific IP address entries you will make
below. This is the default option.
4. Add all the IP Filter Entries that you would like to either deny or allow access:
a. Click + to add an entry to the IP filter list.
b. In the IPv4, IPv6 or CIDR range field that appears, enter the IPv4, IPv6 or CIDR range of IP
addresses that you would like to filter.
c. Continue to add more entries to the list until you have added all of the necessary IP addresses
to be filtered.

Tip: You can add up to 256 IP Filter Entries.

IP Filter 13
 5. Click Apply to save your settings.

Note: If you have denied or not allowed access to the IP address you are currently using to
connect to your camera, your web interface connection will close after you click Apply.

Image and Display

Tip: Features and options are disabled if they are not supported by the camera.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain
Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual
head settings.

On the Image and Display page, you can control the camera’s day/night and exposure settings.

The Image and Display page includes an image panel that displays the camera’s live video stream. When
you click Apply to save your changes, the video stream is updated to use the new settings.

Below the image panel, the following information is displayed on the right:

l Current Exposure
l Current Gain
l Current Iris
l Last Known Light Level

Some IndigoVision High Definition IP cameras have electronic zoom and focus controls, and you can set the
camera’s zoom and focus through this page as well.

1. Use the Zoom slider to adjust the camera’s zoom position.

l To zoom out, move the slider towards the right.
l To zoom in, move the slider towards the left.
2. To manually focus the camera, use the Focus buttons:

Image and Display 14

 l To focus towards zero:
l Click << to take a large step.
l Click < to take a small step.
l Click 0 to focus at zero.
l To focus towards infinity:
l Click >> to take a large step.
l Click > to take a small step.
l Click Inf to focus at infinity.
l If available, click Auto Focus to let the camera focus itself.

Note: Once the focus is manually set, it will not change.

3. If the camera becomes defocused while in monochrome mode at night, adjust the IR Focus Offset
slider to compensate for the focus shift caused by the built-in or external IR illuminators.

4. (Multisensor Dome Cameras only) If you are configuring a multi-head camera, there are settings that
apply to the camera as a whole or to each individual head.

a. Select the All Heads tab to adjust the settings that apply to all of the camera heads.

b. In the All Heads tab, you can set the Imaging mode:

l Select Global to apply the same Day/Night and Exposure settings to all of the camera
heads. Use the settings listed in the All Heads tab to adjust the camera image settings.
The same settings on each numbered head tab are disabled.
l Select Per-head to apply different Day/Night and Exposure settings to each camera
head. Select the different head tabs to change the settings for each camera head.
c. Select each numbered head tab to adjust the focus controls for each camera head. These
settings must be manually adjusted for each camera head.
5. To set how the camera compensates for the environmental lighting conditions, define the following
settings:
l Day/Night Mode: Use the Day/Night Mode drop-down list to set how the video image switches
between day and night mode.
l Automatic: When the light level is above the day/night threshold, the video image will
be in color. When the light level goes below the day/night threshold, the camera will
automatically open the IR cut filter and switch to monochrome mode. If IR illuminators
are enabled, they also turn on.
l Check the Restore Automatic after Timeout box to automatically restore the Day/Night
mode to Automatic after a certain timeout period. The Timeout field can be assigned a
value between 5s and 3600s for the timeout period.
l Use the Day/Night Threshold slider to set the day/night threshold. Move the slider to
select the light level when the camera switches between day mode and night mode.
The slider is only available when the Day/Night Mode setting is set to Automatic.

The slider may display one of the following values:

Image and Display 15

 l Day/Night Threshold (EV): The slider value is in Exposure Values (EV).

In day mode, the last known light level is displayed under the image panel and is
also shown as a blue bar on the Day/Night Threshold slider.

l Day/Night Threshold (gain dB): The slider value is in decibels (dB).

l Use the Hysteresis setting to refine the threshold offset.

o Choose Low when the camera should switch from day to night in scenes where
the difference between light and dark levels are small.
o Choose High when the camera should switch modes when the difference
between light and dark levels are large.
o The default value is Medium.
l Color: The video image will always be in color.
l Monochrome: The video image will always be monochrome.
l External: The camera will open the IR cut filter and switch to monochrome mode based
on the digital input circuit state.

Note: The default digital input circuit state is configured on the Digital Inputs
and Outputs page. For more information, see Digital Inputs and Outputs on
page 28.

l Enable IR: You can manually enable or disable the IR illuminators that are installed on the
camera.
l Enable Adaptive IR Compensation: You can enable automatic infrared adjustments through
Adaptive IR Compensation. This allows the camera to automatically adjust the video image for
saturation caused by IR illumination.
l Show Auto Contrast ROI: Enabling this option allows you view and select the region of
interest. The contrast is automatically adjusted based on the selected region.

l Enable Night Visibility Check: You can manually enable or disable the night visibility check on
a camera. The night visibility check, when enabled, performs a periodic test switching between
day/night mode to check if there is sufficient light level to switch from night mode to day mode.
When disabled, the camera will use a less optimal method to determine if the light level is
sufficient to switch to day mode.

Note: Disabling the night visibility check could delay the camera from transitioning
between night and day modes and make the transition time less optimal. For example,
the camera stays in night mode 30 minutes longer than it needs to.

Image and Display 16

 6. To adjust the exposure of the image, adjust the Exposure Settings:
l Flicker Control: If your video image flickers because of fluorescent lights around the camera,
you can reduce the effects of the light by setting the Flicker Control to the same frequency as
your lights. Generally, Europe is 50Hz and North America is 60Hz.

Note: Resetting this control will stop the video stream for a few seconds.

l Enable Wide Dynamic Range: You can enable automatic color adjustments through Wide
Dynamic Range (WDR). This allows the camera to adjust the video image to accommodate
scenes where bright light and dark shadow are clearly visible.
l Exposure: You can allow the camera to control the exposure by selecting Automatic, or you
can set a specific exposure rate.

Note: Increasing the manual exposure time may affect the image rate.

l Exposure Offset: This is an advanced setting that allows you to compensate for unusual
lighting conditions by setting an exposure offset value. Negative values result in a persistently
darker image, and positive values result in a persistently brighter image.
l Maximum Exposure: You can limit the automatic exposure setting by selecting a maximum
exposure level. The Maximum Exposure drop-down list is only available when the Exposure
setting is set to Automatic.

By setting a maximum exposure level for low-light situations, you can control the camera's
exposure time to let in the maximum amount of light without creating blurry images.

l Priority: You can set Max Image Rate or Exposure as the priority.
l When set to Max Image Rate, the camera will maintain the set image rate as the
priority and will not adjust the exposure beyond what can be recorded for the set image
rate.
l When set to Exposure the camera will maintain the exposure setting as the priority, and
will override the set image rate to achieve the best image possible.
l Maximum Iris: You can limit the largest iris opening the lens will use by setting a maximum iris
opening. This value is an f-number. It is also given in EV relative to the widest possible
opening of the lens. This setting is only available when the Iris setting is set to Automatic.

The iris opening also affects how much of the scene is in focus. The smallest f-number (0 EV)
sets the iris to the widest possible opening. This allows the most light into the camera, but
places less of the scene in focus. Larger f-numbers (negative EV) result in a smaller maximum
opening, placing more of the scene in focus. The camera will automatically correct for the
decreased light by using a higher gain or a longer exposure time.

Image and Display 17

 l Preferred Iris: You can set an ideal iris opening to give a well-exposed and well-focused
image in the most frequent lighting conditions. This value is an f-number. It is also given in EV
relative to the widest possible opening of the lens. This setting is only available when the Iris
setting is set to Automatic.

Note: The Preferred Iris value must be less than or the same as the Maximum Iris
value.

The smallest f-number (0 EV) sets the iris to the widest possible opening. This allows the most
light into the camera, but places less of the scene in focus. Larger f-numbers (negative EV)
result in smaller openings, placing more of the scene in focus. The camera will automatically
correct for the decreased light by using a higher gain or a longer exposure time.

l Backlight Compensation: If your scene has areas of intense light that cause the overall image
to be too dark, change the Backlight Compensation value until you achieve a well-exposed
image.
l Iris: You can allow the camera to control the iris by selecting Automatic, or you can manually
set it to Open or Closed.
l Maximum Gain: You can limit the automatic gain setting by selecting a maximum gain level.

By setting the maximum gain level for low-light situations, you can maximize the detail of an
image without creating excessive noise in the images.

l Equalization: This setting allows you to adjust the camera image to equalize the color
difference between warm and cold objects. A lower value will make the warm objects more
noticable. Increasing the value will result in a more balanced video image.

l Color Palette: You can change how information captured from thermal cameras is
represented by selecting a Color Palette. This option is not available for H4 Thermal Elevated
Temperature Detection cameras. You can choose one of the following options:

l WhiteHot - Grayscale. White represents hot, black represents cold.

l BlackHot - Grayscale. Black represents hot, white represents cold.
l Rainbow - Multicolor. Red represents hot, blue represents cold.
7. If you are configuring a PTZ dome camera, you can define additional settings in the Advanced Filters
area.
l Enable Digital Defog: If your PTZ dome camera is installed in a foggy environment, select this
check box to increase the video contrast to help make objects more visible in the scene. From
the Defog Level drop-down list, select one of the available options: Low, Medium or High.
l Enable Image Stabilization: If your PTZ dome camera is mounted to a pole or other surface
that may be prone to shaking or vibrations, select this check box to enable the camera's built-in
image stabilization feature.
8. Click Apply to save your changes.

Adjustments

On the Adjustments page, you can control the video image color, contrast, and brightness settings.

Adjustments 18
 The Adjustments page also includes an image panel that displays the camera’s live video stream. When you
click Apply to save your changes, the video stream is updated.

Tip: Features and options are disabled if they are not supported by the camera.

1. In the left menu pane, select Image and Display > Adjustments.

2. (Multisensor Dome Cameras only) If you are configuring a multi-head camera, there are settings that
apply to the camera as a whole or to each individual head.

a. Select the All Heads tab to adjust the settings that apply to all of the camera heads.
b. Select each numbered head tab to adjust the video image color, contrast, and brightness
settings for each camera head.
3. Adjust the video image as required.

You can either use a preset configuration, or you can create your own custom configuration. Use the
Preset drop-down list to select the preferred configuration:

a. IndigoVision: This preset provides the recommended balance of brightness and color for
video surveillance.
b. Standard: This preset is configured for general day/night changes in an indoor or outdoor
scene.
c. Vivid: This preset provides increased color and brightness for a more saturated image.
d. Custom: Select this option to manually adjust the following image settings:

Note: The Brightness and Contrast settings are disabled if Wide Dynamic Range is
enabled.

l Saturation: You can adjust the video’s color saturation by entering a percentage
number.

0 creates a black and white image, while 100 creates intense color images.

l Sharpness: You can adjust the video’s sharpness by entering a percentage number.

0 applies the least amount of sharpening, while 100 applies the most sharpening to
make the edges of objects more visible.

l Brightness: You can adjust the video’s brightness by entering a percentage number.

0 creates a dark image, while 100 creates a light-filled image.

l Contrast: You can adjust the video’s contrast by entering a percentage number.

0 applies the least amount of contrast, while 100 applies the most contrast between
objects in the image.

Adjustments 19
 4. Use the White Balance drop-down list to select how the white balance settings are controlled:
l Automatic: The camera will automatically control the white balance.
l Custom: Manually set the Red and Blue levels.
l Dominant Color Compensation (if available): This option enables an alternate auto white
balance algorithm which should be used when a large area in the field of view contains one
color. For example, a camera that is overlooking a grass field. For this example, the Dominant
Color Compensation white balance mode will improve the white balance to a more neutral
color.
5. Move the Temporal Filter Strength slider slightly to the left or right to adjust the amount of noise vs.
blur in the scene. A temporal filter reduces image noise by averaging the noise over several frames.

Tip: Start by making small adjustments only because applying excessive changes may
degrade the overall image quality.

If the image looks noisy, move the slider to the right to reduce the amount of noise in the scene and
decrease the bandwidth used.

If the image looks blurry, move the slider to the left to reduce the amount of blur in the scene and
increase the bandwidth used.

By default, the slider is set to the middle, or 50.

6. Click Apply to save your changes.

Compression and Image Rate

On the Compression and Image Rate page, you can change the camera’s compression and image quality
settings for sending video over the network.

To enable easy access and lower bandwidth usage, the web interface only displays video in JPEG format.
The settings on this page only affect the video transmitted to the network video management software.

IndigoVision High Definition H.264 IP cameras have dual stream capabilities. If the camera’s streaming
format is set to H.264, the camera's web interface can still display live video in JPEG format.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain
Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual
head settings.

Compression and Image Rate 20

 Note: The camera may automatically adjust compression quality in order to abide by the bandwidth
cap specified.

1. In the Format drop-down list, select the preferred streaming format for displaying the camera video in
the network video management software.

If you are using the Onboard Storage feature, select H.264. For more information, see Enabling
Onboard Storage on page 26.
2. In the Max Image Rate field, enter how many images per second you want the camera to stream over
the network.

Note: Adjusting the image rate across the 30 fps boundary will stop the video stream for a
few seconds.

If the camera is operating in High Framerate mode, then the maximum image rate is increased. For
more information on the High Framerate mode, see General on page 7.

3. In the Max Quality drop-down list, select the desired image quality level.

Image quality setting of 1 will produce the highest quality video and require the most bandwidth.

4. In the Max Bitrate field, enter the maximum bandwidth the camera can use.

5. In the Resolution drop-down list, select the preferred image resolution.

6. In the Keyframe Interval field, enter the number of frames between each keyframe.

7. Click Apply to save your changes.

Enabling SmartCodec Technology Settings

SmartCodec technology operates by separating foreground objects and background areas, then reduces
bandwidth by increasing compression to the background areas. In this way, maximum quality is retained for
subjects of interest while reducing bandwidth for unchanging backgrounds.

Once enabled, the camera will automatically switch to idle scene mode settings when there are no motion
events detected. A motion event is when the camera detects pixel motion in the scene. For more
information, see Motion Detection on page 23.

The camera uses pixel change motion to detect foreground objects and therefore uses the standard Motion
Detection sensitivity settings of the camera.

Note: Additionally, advanced settings can also be updated on the SmartCodec Advanced Settings
page. For more information, see SmartCodec Technology Advanced Settings on page 23.

Enabling SmartCodec Technology Settings 21

 1. Select the Enable check box to enable the SmartCodec features.

2. In the Min Image Rate field, enter how many images per second you want the camera to stream
when there is no motion in the scene.

3. In the Idle Keyframe interval field, enter the number of frames between each keyframe (between 1
and 254) when there is no motion in the scene.
4. In the Bandwidth Reduction drop-down list, select one of the options:
l Low
l Medium (recommended)
l High
l Custom

5. Click Apply to save your changes.

Viewing the RTSP Stream URI

On the Compression and Image Rate page, you can also generate the camera’s real time streaming
protocol (RTSP) address. The RTSP Stream URI allows you to watch the camera’s live video stream from
any application that supports viewing RTSP streams, including many video players.

Note: You can only generate the RTSP stream address in the camera web interface.

1. If the Generate RTSP Stream URI button is not available, the RTSP stream URI is auto-generated.

In the RTSP Stream URI area, the auto-generated URIs are displayed:

l Unicast — select this option if you only plan to view the video stream from one video player at a
time.
l Multicast — select this option if you plan to view the video from more than one video player
simultaneously.

To view the RTSP stream:

a. Copy and paste the generated address into your video player. DO NOT open the live
video stream yet.
b. Add your username and password to the beginning of the address in this format:

rtsp://<username>:<password>@<generated RTSP Stream URI>/

For example:
rtsp://admin:admin@192.168.1.79/defaultPrimary?streamType=u

c. Open the live video stream.

2. To watch the camera’s live video stream from an external video player, click Generate RTSP Stream
URI.

The generated address is displayed at the bottom of the RTSP Stream URI area.

Viewing the RTSP Stream URI 22

 Accessing the Still Image URI

On the Compression and Image Rate page, you can access the last still image frame that the camera
recorded.

l To access the still image, click the URI link in the Still Image URI area.

The last recorded frame of video from the camera’s secondary stream is displayed. You can choose to save
or print the image directly from the browser.

SmartCodec Technology Advanced Settings

On the SmartCodec Technology Advanced Settings page you can select settings for both motion and idle
scenes. Other SmartCodec technology settings can be selected under SmartCodec technology Settings on
the Compression and Image Rate page. For more information, see Enabling SmartCodec Technology
Settings on page 21.
1. In the left menu pane, select Compression and Image Rate > Advanced.
2. In the Background Quality field in the On Motion section, enter the compression quality for the
background (between the default of 6 and the lowest setting of 20).
3. In the Post-motion delay field in the On Idle Scenes section, enter the delay (in seconds) after
motion has ended before the camera drops into idle scene settings (between 5 and 60).
4. In the Image Rate field in the On Idle Scenes section, enter the encoding frame rate (images per
second) when there is no motion in the scene.
5. In the Quality field in the On Idle Scenes section, enter the compression quality when there is no
motion in the scene (between 6 and 20).
6. In the Max Bitrate field in the On Idle Scenes section, enter the maximum number of kilobytes per
second when there is no motion in the scene.
7. In the Keyframe Interval field in the On Idle Scenes section, enter the number of frames between
each keyframe when there is no motion in the scene (between 1 and 254 frames).
8. Click Apply to save your changes.

Motion Detection
On the Motion Detection page, you can define the green motion detection areas in the camera’s field of view.
Motion detection is ignored in areas not highlighted in green.

To help you define motion sensitivity and threshold, motion is highlighted in red in the image panel.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain
Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual

Accessing the Still Image URI 23

 head settings.

Note: This motion detection setting configures pixel change detection in the camera's field of view.

1. Define the motion detection area.

The entire field of view is highlighted for motion detection by default. To define the motion detection
area, use any of the following tools:

l Click Clear All to remove all motion detection areas on the video image.
l Click Set All to set the motion detection area to span the entire video image.
l To set a specific motion detection area, click Select Area then click and drag anywhere on the
video image.
l To clear a specific motion detection area, click Clear Area then click and drag over any motion
detection area.
l Use the Zoom In and Zoom Out buttons to locate specific areas in the video image.
2. In the Sensitivity field, enter a percentage number to define how much each pixel must change
before it is considered in motion.

The higher the sensitivity, the smaller the amount of pixel change is required before motion is
detected.

3. In the Threshold field, enter a percentage number to define how many pixels must change before the
image is considered to have motion.

The higher the threshold, the higher the number of pixels must change before the image is
considered to have motion.

4. If the camera is connected to a third-party video management system (VMS), check the Enable Onvif
MotionAlarm Event check box.

Once enabled, the H.264 camera can send motion alarm information to the VMS according to the
appropriate ONVIF protocol.

5. Click Apply to save your changes.

Tamper Detection
On the Tamper Detection page, you can set how sensitive the camera is to tampering.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain

Tamper Detection 24
 Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual
head settings.

To set the options for tampering:

1. In the Sensitivity field, enter a number between 1 and 10 to define how sensitive the camera is to a
sudden change in the scene. The higher the setting, the more sensitive the camera is to detect scene
changes.

Note: A sudden change in the scene is usually caused by someone unexpectedly moving
the camera. Lower the setting if small changes in the scene, like moving shadows, trigger too
many tampering events. If the camera is installed indoors and the scene is unlikely to
change, you can increase this setting to capture more unusual events.

2. In the Trigger Delay field, enter the number of seconds (up to 30 seconds) that the tamper condition
must persist in the scene before the tamper event is sent.

Analytics
On the Analytics page, you can enable the camera to send ONVIF compliant analytics metadata for cameras
connected to a 3rd party VMS system. This option is disabled by default.

CAUTION — This option should only be enabled when you are connecting the camera to a 3rd party
VMS system that requires sending analytics metadata from the camera to the VMS system.

1. Select the Enable ONVIF Compliant Analytics Metadata check box to enable the camera to send
ONVIF-compliant metadata to a 3rd party VMS system.
2. Click Apply to save your changes.

Privacy Zones
On the Privacy Zones page, you can set privacy zones in the camera’s field of view to block out areas that
you do not want to see or record. The camera supports up to 64 privacy zones.

Important: IndigoVision Multisensor cameras have multiple camera heads in a single camera.
Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain

Analytics 25
 Multisensor camera settings can be set globally for all of the heads on the All Heads tab, while other
settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring
a Multisensor camera, be sure to check that you have configured both the global and the individual
head settings.

Setting a Privacy Zone

1. To add a privacy zone, click Add. A privacy zone box is added to the video image.

Note: For IndigoVision PTZ cameras, the privacy zone may shift slightly when the camera
performs an e-flip. If this is a concern, we recommend drawing a slightly larger privacy zone
or disabling e-flip for that camera. For more information on disabling e-flip, see Defining PTZ
Limits on page 35.

2. To define the privacy zone area, perform any of the following:

a. Drag any side of the box to resize the privacy zone. Privacy zones can only be rectangular in
shape.
b. Click inside the box then drag to move the privacy zone.
3. Click Apply to save the privacy zone settings.

Deleting a Privacy Zone

Click the X at the top-right corner of the gray box to delete the privacy zone.

Storage
On the Storage page, you can enable the camera’s onboard storage feature and download recorded video
directly from the camera. Onboard storage is available only on cameras equipped with an SD card or
microSD card slot.

Note: For cameras with two microSD card slots, you will only be able to configure the microSD card
that is inserted first, in either card slot. The second microSD card slot is reserved for future features.

Enabling Onboard Storage

To use the camera’s onboard storage feature, you must first insert an SD card into the camera. Refer to the
camera’s installation manual for the location of the SD card slot.

Setting a Privacy Zone 26

 Note: For cameras with two microSD card slots, you will only be able to configure the microSD card
that is inserted first, in either card slot. The second microSD card slot is reserved for future features.

1. On the Storage page, select the Enable Onboard Storage check box.
2. By default, the camera is set to only record to the SD card when it is unable to communicate with the
network video management server. If you prefer to have the camera record video to both the network
video management server and to the SD card, clear the Record only when server connection is
interrupted check box to disable the setting.
3. Select one of the following recording modes:
l Continuous: the camera never stops recording to the SD card.
l On Motion: the camera only records when there is motion in the scene.

The recorded video will be divided into files no more than five minutes in length or 100 MB in size.

4. On the Compression and Image Rate page, make sure the format is set to H.264 to maximize the SD
card recording capacity and performance.

Downloading Recorded Video from the Web Interface

Listed in the Recordings section are all the videos that have been recorded to the SD card.

It is recommended that you download recorded video from the web interface. However, if your bandwidth is
limited, you can choose to download the recorded video directly from the SD card.

To download recorded video from the web interface, perform the following:

1. On the Storage page, select the check box beside all the videos you want to download.

To help you find the video you want, you can filter the videos by date and time. Select the Filter check
box then select the time range.

2. Click Download.

The selected video files are automatically downloaded to your browser’s default Downloads folder. If you are
prompted by the browser, allow the download to occur.

Note: Do not close your browser window until the download is complete or the file may not
download correctly. This is important if you are downloading multiple video files because the files
are downloaded one by one.

Deleting Recorded Video

As the SD card becomes full, the camera automatically starts overwriting the oldest recorded video. You can
also choose to manually delete video to make room for new recordings.

On the Storage page, you can choose to delete video in the following ways:

Downloading Recorded Video from the Web Interface 27

 l To delete individual video files, select all of the files you want to delete from the Recordings list then
click Delete.
l To delete all of the recorded video files, click Format Card to format the SD card.

Digital Inputs and Outputs

On the Digital Inputs and Outputs page, you can set up the external input and output devices that are
connected to the camera. This option does not appear for cameras that do not support digital inputs and
outputs.

1. To configure a digital input:

a. In the Digital Inputs area, enter a name for the digital input in the Name field.
b. Select the appropriate state from the Circuit State drop-down list. The options are:
l Normally Open
l Normally Closed
c. Click Apply to save your changes.

Once the digital input is connected to the camera, you will see the connection status in the
Circuit Current State area. The status is typically Open or Closed.

2. To configure a digital output:

a. In the Digital Outputs area, enter a name for the digital output in the Name field.
b. Select the appropriate state from the Circuit State drop-down list.
c. Check the IRCF to Out box to allow the camera's IR Cut Filter to control the external output.

This feature is typically used when the camera is connected to an external IR illuminator. Once
enabled, the IR illuminator is turned on when the camera's IR Cut Filter is in monochrome
mode.

d. In the Duration field, enter how long the digital output is active for when triggered. You can
enter any number between 100 and 86,400,000 milliseconds.
e. Click Trigger to manually trigger the digital output from the web interface.
f. Click Apply to save your changes.

Microphone
If a microphone is supported by the camera and is connected to the camera, you can adjust the gain on the
Microphone page. The higher the gain setting, the higher the microphone volume.

l Enter a number between the available range displayed on the right then click Apply.

If you are configuring an IndigoVision Fisheye camera, there are two fields available:

Digital Inputs and Outputs 28

 1. Internal Microphone Gain — configures the gain for the microphone that is built into the camera.
2. External Source Gain — configures the gain for any microphone that is connected to the audio input.
3. In either field, enter a number between the available range displayed on the right then click Apply.

Speaker
If a speaker is supported by the camera and is connected to the camera, you can adjust the volume on the
Speakers page.

l Enter a number between 0 and 100 to set the speaker volume then click Apply.

Users
On the Users page, you can add new users, edit existing users, and change passwords.

Adding a User

1. On the Users page, click Add....

2. On the Add User page, enter a User Name and Password for the new user.
3. In the Security Group drop-down list, select the access permissions available to this new user.
l Administrator: full access to all the available features in the camera web interface, including
PTZ controls
l Operator: has access to the Live View and PTZ controls but limited access to the Setup
features. The user can access the General page, Image and Display page, Compression and
Image Rate page, Motion Detection page, Privacy Zones page, Digital Inputs and Outputs
page, Microphone page and the Speakers page. The new user can also configure onboard
storage settings but cannot delete video recordings or format the SD card.
l User: has access to the Live View and optional PTZ controls, but cannot access any of the
Setup pages. To enable the PTZ controls, select the Use PTZ Controls check box.
4. Click Apply to add the user.

Editing Users and Passwords

1. On the Users page, select a user from the User Name (Security Group) list and click Modify.
2. To change the user’s password, enter a new password for the user.
3. To change the user’s security group, select a different group from the Security Group drop-down list.

Note: You cannot change the security group for the administrator account.

4. Click Apply to save your changes.

Speaker 29
 Removing a User

Note: You cannot remove the default Administrator user.

1. On the Users page, select a user from the User Name (Security Group) list.
2. Click Remove.

Keeping Usernames and Passwords After Firmware Revert

To add a layer of security to protect the camera from theft, you have the option of keeping the camera's
current usernames and passwords after a firmware revert.

Normally if you restore the camera firmware back to the factory default settings, the camera returns to using
the default username and password. When you enable this feature, the camera will continue to use the
configured username and passwords, so the camera cannot connect to new servers without the appropriate
credentials.

Important: Forgetting your own username or password after enabling this setting voids your
warranty. The primary method of restoring the factory default username and password will be
disabled.

1. At the bottom of the Users page, select the Do not clear usernames or passwords on firmware
revert check box.
2. After you select the check box, the following popup message appears:

Please store your administrator password in a safe place. Password recovery is not
covered by warranty and loss of password may void your warranty.
3. Click OK if you agree to the feature limitations.

Always keep a copy of your password in a safe place to avoid losing access to your camera.

System
On the System page, you can manually upgrade the camera firmware, reboot the camera, and restore all of
the camera’s factory default settings.

l Click Reboot to restart the camera.

l Click Restore to revert the camera firmware back to the factory default settings.

Tip: If you've enabled the feature that maintains your username and password after a

Removing a User 30
 firmware revert, make sure you have a written copy of your current usernames and
passwords. For more information, see Keeping Usernames and Passwords After Firmware
Revert on the previous page.

l On the IndigoVision Multisensor camera, If the camera lens stops performing as expected and you
are unable to focus the lens through the Image and Display page, you may need to reinitialize the
lens.

Click Reinitialize then wait as the lens reinitializes. A green message is displayed at the bottom of the
page when the process is complete. You can reinitialize the lens of any individual camera Head or All
Heads at once.

l To upgrade the camera firmware, see Upgrading the Camera Firmware below.

Upgrading the Camera Firmware

To manually upgrade the camera ’s firmware:

1. Download the latest version of the firmware .bin file from the IndigoVision Partner Portal and
complete the following steps:
2. On the System page, click Choose File to browse and locate the downloaded firmware file.
3. Click Upgrade. Wait until the camera upgrade is complete.

Device Log
The Device Log page allows you to view the camera’s system logs and the camera access logs.

The most recent log event is always displayed first.

1. In the Type drop-down list, select one of the following:

l Access Logs — Logs of users who have logged into the web interface.
l System Logs — Logs of camera operations.
2. In the Minimum Log Level drop-down list, select the minimum level of log message you want to see:
l Error — Sent when the camera encounters a serious error. These are the highest level log
messages.
l Warning — Sent when the camera encounters a minor error such as an invalid username and
password.
l Info — Status information sent by the camera. These are the lowest level log messages.
3. In the Maximum Number of Logs drop-down list, select the number of log messages you want
displayed.

4. Click Update.

The logs update to display the filtered information.

Upgrading the Camera Firmware 31

 IndigoVision Multisensor Dome Camera
The IndigoVision Multisensor Dome camera uses the same settings as the other cameras referenced in this
guide, with the exception that these settings are multiplied by the number of heads on the camera. You can
configure the settings for each head on the camera individually.

When you see the camera's video display, you will see either three or four image panels displayed — one for
each head on the camera:

The top-left image panel is always for Head 1. The odd numbered heads are displayed on the left, and the
even numbered heads are displayed on the right.

To control the video display:

l Click on an image panel then use the zoom and focus controls to adjust the video image.

l Move your mouse into the image panel then click to maximize the image panel. Click to
restore the image panel.

Changing Settings Per Camera Head

When you adjust the video image settings, you will typically see a tab for each camera head. To change
settings for a specific camera head, select that head's tab on the settings page and make the required
changes.

If no tabs are displayed, the settings apply to the camera as a whole.

The All Heads tab is only displayed on the Image and Display, Adjustments, and Motion Detection pages.
The All Heads tab on these pages allows you to change settings that apply to the whole camera and settings
that can apply to specific camera heads.

IndigoVision Multisensor Dome Camera 32

 1. Select the All Heads tab to adjust the settings that apply to the whole camera. These settings include
Flicker Control and Enable WDR on the Image and Display page, as well as Saturation, Brightness,
Sharpness and Contrast on the Image and Display > Adjustments page.
2. In the All Heads tab, you can set the Imaging mode:
l Select Global to apply the same settings to all camera heads. Use the settings listed in the All
Heads tab to adjust the camera image settings. The same settings for each numbered Head
tab are disabled.
l Select Per-head to apply different settings to each camera head. Select the different tabs to
change the settings for each camera head.
3. Select each numbered tab to adjust the focus controls for each camera head. These settings must be
manually adjusted for each camera head.

For more information about the different Image and Display settings, see Image and Display on page 14.

For more information about enabling and disabling Multisensor IR LEDs, see Enabling and Disabling IR
LEDs below.

Enabling and Disabling IR LEDs

The IR LED Ring page is used to enable and disable the individual IR LEDs on the optional IR LED Ring
(MS-AD-IRIL) for the Multisensor camera. Depending on the placement and use of the Multisensor camera,
it may be necessary to disable some of the IR LEDs on the IR LED Ring. Disabling IR LEDs can avoid issues
such as IR light reflecting off of windows and other reflective surfaces.

1. In the left menu page, navigate to the IR LED Ring page.

2. Select or clear the check box for each individual IR LED, from LED 1 to LED 6 to enable or disable the
selected LED.
3. Click Apply to save your changes.

Enabling and Disabling IR LEDs 33

 PTZ Camera
IndigoVision PTZ cameras use many of the same settings as other High Definition IP cameras. The
following settings are only available to PTZ cameras.

Creating PTZ Tours

For PTZ cameras, you have the option of running Tours from the Live View page. Tours allow the PTZ
camera to automatically move between a series of preset positions, and can be set to pause at each preset
for a specific amount of time for video monitoring.

Note: All the required presets must be added before a new tour can be created. For more
information, see Using Camera Presets on page 4.

To create a tour, complete the following:

1. From the left menu pane, select PTZ Tours.

2. Click Create New Tour.

The New Tour dialog is displayed.

3. In the Name field, give the tour a name.

4. In the Mode drop-down list, select one of the following:
l Sequential: the PTZ camera will go to each preset in the set order.
l Random: the PTZ camera will go to each preset in random order.
5. Select the Set as default tour check box if you want this tour to run automatically.
l The Default Tour Idle Start Time (Minutes) field is now enabled, enter the amount of time the
PTZ camera must be idle for before this tour automatically begins.
6. In the Tour Pause Duration (Minutes) field, enter the amount of time before the tour repeats. Tours
repeat until manually stopped, or until other PTZ controls are used.
7. To add a preset, click Add Preset and a preset is added to the list.
a. In the Preset column, select a preset from the drop-down list.
b. In the Move Speed column, enter a percentage of the maximum speed defined on the PTZ
Limits page. This option sets how fast you want the PTZ camera to move to this preset. The
Move Speed is 80% by default.
c. In the View Time column, enter the amount of time you want the PTZ camera to stay at this
preset position. The view time is 10 seconds by default.
d. Continue until all the presets for this tour have been added.
8. To remove a preset, click the (x) icon to the far right of the preset.

PTZ Camera 34
 9. To re-order a preset, click the up and down arrows or click and drag the left edge of the preset through
the list.
10. Click Apply to save the tour.

Editing PTZ Tours

1. From the left menu pane, select PTZ Tours.
2. Click Edit beside the tour that you want to edit.
3. Make the changes you need.
4. To undo the changes that you’ve made, click Discard Changes.
5. Click Apply to save your changes.
6. To delete the tour, click Delete Tour. Click OK when the confirmation dialog box appears.

Defining PTZ Limits

Depending on where the PTZ camera is installed, you may want to limit the movement and zoom of the
camera so that obstructions are never in view. For example, if the PTZ camera is installed close to the side
of a building, you can set the limits so that the PTZ camera cannot move to show the wall it is installed
against.

Tip: Features and options are disabled if they are not supported by the camera.

1. From the left menu pane, click PTZ Limits.

2. To limit the maximum movement range, you can do one of the following:
l In the image panel, move the PTZ camera as far left as you want to display then click the From
icon for the Pan Limit. Move the camera to the farthest point to the right and click the To
icon. Repeat this procedure for the Tilt Limit, only move the camera up and down. For
information about moving the PTZ camera, see Using the PTZ Camera Controls on page 5.
l Below the image panel, you can set the Pan and Tilt Limit by adjusting the position of the two
black dots on each circle. The gray area shows the set degree of movement. The Pan Limit
sets the horizontal movement range and the Tilt Limit sets the vertical movement range.

The blue arrow helps you identify where the camera is currently pointing.

3. To set the Lens Zoom Limit, enter a maximum zoom level. Enter a number between the available
range displayed on the right.
4. To set the Preset Speed Limit, enter a maximum number of degrees per second to limit the speed
that the camera is permitted to move to each preset location. Enter a number between the available
range displayed on the right.

Editing PTZ Tours 35

 5. To set the Pan/Tilt Speed Limit, enter a maximum number of degrees per second to limit the speed
that the camera moves when you manually control its mechanical pan and tilt. Enter a number
between the available range displayed on the right.
6. To allow the camera to automatically correct the video image when the camera tilts more than 90°,
select the Enable E-Flip check box. When this option is disabled, the video image is upside down
when the camera tilts more than 90°.
7. Click Apply to save your settings.

Defining PTZ Limits 36