INTERNSHIP REPORT Original-1
INTERNSHIP REPORT Original-1
INTERNSHIP REPORT Original-1
CHAPTER-1
INTRODUCTION ABOUT THE INTERNSHIP AND INDUSTRY
PROFILE
INDUSTRY PROFILE
The digital India concept is helping to convert the banking activities from E-
Banking to M- Banking.
Section 5(1)(b) of the Banking regulation act of 1949, defines “Banking company
is one which transacts the business of banking which means the accepting for the
purpose of lending or investment of deposits money from public repayable on
demand or otherwise and withdraw able by cheque, draft order or otherwise”.
The word bank is said to be derived from the French word “Banquet” that is
‘Bench’. It is believed that the early bankers, The Jews of Lombardy transacted
their business on benches in the market place. In India the ancient Hindu
scriptures refer to the money lending activities in Vedic period. They performed
most of those functions which banks perform in modern times during Ramayana
and Mahabharata eras, also banking had become a full- fledged business activities.
In simple the development of commercial banking in ancient times was closely
associated with the business of money changing.
From a broader social angle, Bank acts as a bridge between the users of capital
and those who save but cannot use funds themselves. The banking system has
capacity to add to the total supply of money by means of credit creation.
Co-operative bank, basically gives financial help to the general population with
little intends to shield them from the obligation catch of the cash lenders. It is a
piece of incomprehensible and effective formation of cooperative organization
which is occupied with task of generation, preparing, promoting, and managing
banking of India.
A cooperative bank is a monetary element which has a place with its individuals,
who are in the meantime the proprietors and clients of their bank. Cooperative
banks are regular made by people having a place with a similar expert group.
These banks for the most part finish their individuals with an extensive variety of
finance and money related administrations.
A co-operative bank is a financial entity which belongs to its members, who are at
the same time the owners and customers of their bank. Co-operative banks are
Co-operative banks generally provide their members with a wide range of banking
and financial services (Loans, deposits, banking accounts). These are also
typically much incorporated than credit union systems. Local branches of co-
operative banks are their own boards of directors and direct their own operations,
but mainly tactical decisions require granted from a central headquarters. Credit
unions usually retain tactical decision-making at a home level, though they share
behind- office functions, such as access to the International outflow structure, by
federating.
Co-operative bank in India have come a long way since the enhancement of the
Agricultural credit co-operative societies Act in 1904. It is an important
instrument of banking access to the rural masses and its play a significant role in
rural development.
The central co-operative banks and start co-operative banks were established
under the Co-operative Society’s Act of 1912 which provide refinance to primary
credit societies. This Act is stimulus to the co-operative credit movement in India.
This movement made good progress during and after the First World War. But it
had faced great depression from 1929 to 1933. After the Second World War, the
co-operative credit movement made considerable progress once again. And the
RBI also showed a keen interest towards co-operative credit movement. Then
there after RBI regulates these banks since 1st March 1966.
Indian co-operative sector gets a unique place in Karnataka because it is one of the
principal states to have begun the movement. The agricultural credit cooperative
society in Karnataka began in a place called Kanaginahala, Gadag area, in 1905. In
fact, the “Betageri Credit Society” established in 1905, which later became Urban
Bank is said to be the first urban credit society in Karnataka.
CHAPTER -2
ORGANIZATION PROFILE
The Shimoga Arecanut Mandy Merchants Co-operative Bank Ltd, was established
on 24th November 1964. It is a co-operative urban bank which is under the dual
control of co-operative department and Reserve Bank of India.
Main promoters of the bank are Arecanut merchants and were started with the
intention to promote and support the interest of the Arecanut merchants as well as
the Arecanut growers.
This bank is Under the leadership of Sri K.T. Shyamegowda, who has worked as
promoter of the bank in the beginning. It has successfully completed 55 years of
operation and been providing to its quality services to its customers and members.
The head office is located in No 1(10) N-Block, APMC Yard, Sagar Road,
Shivamogga.
The first president of this bank was Sri. D.R. Ratnakar and the first secretary
wasSri. R.N. Nagraj.
The bank has registered in the Reserve Bank of India in 19/12/2000. The license
number is UBD/KAN/0016P.
In the earlier stage the bank was started with the 26 members in 1964 but now in
the year 2017-18 the bank has members of 4127 has deposit of Rs
3,37,91,210.The bank has able to recover all loans and have ‘0’ NPA from past 3
years, even though the bank has tough competition in the market, it is able to
achieve good profit and giving 12% dividend from past 4 years.
All accounts of this bank are computerized which helps the customer for quick
and better transaction. The bank has also adopted latest technology and providing
R.T.G.S, N.E.F.T, and E- Tax payment facility to its customers. It has also
introduced T.D.S, system also.
2.3.1 Vision:
“To provide a better credit facility and quality service to the Merchants through
the bank. To encouraging saving, self- help, and co-operation among the
members, associate member and nominal members and depositors of the bank.”
2.3.2 Mission:
1. To fulfil the financial needs of the Areca trading firms.
2. Providing the financial facility to strengthen the Arecanut sales.
3. To mobilize funds.
4. To create funds for the promotion of co-operative education.
5. To grant loans and advance.
6. To do all other activities those are required to promote and strengthen the bank
activities.
• Vehicle loan:
For 2 wheelers rate of interest is 11.50% and repayment period is 40 months.
For other than 2 wheelers, non- commercial purpose ROI is 10.50%.4
wheelers rate of interest is 8.80%. Other than 2-wheeler vehicle loan
repayment period is maximum 60 months. For second hand vehicles ROI is
13%.
• Gold loan:
Bank offers bullet repayment scheme for their customers. It means customers
can repay the loan amount with interest in 1 instalment. Generally, bank will
offer loan amount of maximum Rs 2 lakh, and rate of interest is 11.00% and
loan period is 12 months.
• Housing loan:
Rate of interest for housing loan is 9.10%. Repayment period is maximum 180
months. And maximum Rs. 30 lakhs can finance to per borrower.
The membership of the bank is restricted to the Co-operative Societies which have
registered within the area of operation referred in bye-law 1(4th) the state
government is eligible for admission. Any individual residing in the area of
operation of the bank over 18 years of age and of sound mind shall be eligible for
admission as a nominal member. When applying for admission, a society shall
submit along with its application a resolution of the board, an amount for the
purpose of becoming member and may sanction or refuse the application as its
discretion. Every member shall hold at least one share. No member at any time
holds more than the number of shares which shall represent 1/5th of the paid-up
share capital of the bank.
The management of the bank consists of 9 board of directors duly elected by the
members. All the important decisions relating to the bank is taken at the board of
directors meeting. Decision like accepting of membership, mobilization of
deposits, investments, is taken at the board of directors meeting.
The bank consists around 4127 and more members. The shareholders of the bank
and the general body are the supreme. Below it comes the board of directors
consisting of 9 members, 42 sub committees, a staff consisting of 12 persons. The
manager who is the executive officer of the bank executes decisions taken at the
board meetings through the staff.
The Shimoga Arecanut Mandy Merchants Co-operative Bank Ltd wants to establish
more branches in Shivamogga district in future. Bank wants to adopt new technology
like ATM in future. Bank wants to introduce the new technology like cash depositary
machines. Bank wants to come up with internet banking facilities to its customers.
They also focus on customer relationships as for the growth.
CHAPTER-3
McKINSEY’S
7S FRAMEWORK AND PORTERS FIVE MODEL WITH
REFERENCE TO ORGANIZATION.
The McKinsey’s 7S frame work was developed by the consultants at the McKinsey’s
and company- a well-known management consultancy firm in the United States. The
model was designed to diagnose the case of organizational problems and to formulate
program for improvement. The McKinsey’s 7S frame work for business success is
shown in figure above. Of these 7S’is the first three are considered as Hard S’s i.e.
Strategy, Structure, and System and remaining four are considered as Soft S’s i.e.
Style, Staff, and Shared values. This can be understood by the below explanations.
3.1.1 Structure:
The way organization’s units relate to each other: centralized, functional divisions
(up-down); decentralized (the trend is large organization’s); matrix, network, holding,
etc.
3.1.2 Skills:
3.1.3 Style:
Style means cultural style of the organization and how key managers behave in
achieving the organizational goals. This is leadership approach of top management
and the company’s overall operating approach style impacts on the norm people
follow and the work and interacts with customers. Company follows a participative
style of management. It believes in teamwork. For each task’s terms are being
constituted to attain specific goals.
SAMMCO Bank Ltd. Believes that quality can be achieved by providing quality
financial and related services on the continuous basis and it also believes that to
motivate and involve employee to achieve the set organization growth targets. By this
type of participative style of management, the Bank can compete with their rivals like
Commercial Banks, Regional Banks and other Co-operative Societies.
3.1.4 Strategy:
3.1.5 System:
System means formal and informal procedures that control everyday activities. The
decision-making systems within the organization can range from management
institutions to structured computer systems and formal and informal procedure that
the everyday activities of bank.
Systems apply to many aspects of the firm, but system is most often used with
reference to Management Information System and Marketing Information System.
This is an interlocking frame work of hardware of people and procedures. The
strategic day running of the business repairs the speedy collection and the flexible
interval of information.
3.1.6 Staff:
It means that the organization has hired able people trained them well and assigned
them to the right jobs. Staffs are human resources working in an organization. They
are responsible for carrying out various activities of the organization effectively and
efficiently. The Bank has well-trained, developed and skilled staffs who work very
hard for the success of the bank. The number of staffs in this bank is 12.
Shared values refer to the guiding concepts, values and aspirations that unite an
organization in some common purpose. They guide employees of any organization
towards valued behaviour. Important concerns and goals that are shared by most of
the people in a group, that tend to shape group behaviour, and that often keep on
overtime even with changes in group membership. Shared values originally called as
super ordinate goals; it is guiding concepts and principles of the organization- values
and aspirations, often unwritten. They are also the things that influence a group to
work together for a common goal. It acts as a guiding concept, fundamental ideas
around which a business built. So, it must be simple, usually started at the summary
level, have great meaning inside the organization even though outside may not see or
understand them.
With so many new banks entering the market each year the threat of new entrants
should be extremely high. However, due to mergers and bank failures the average
number of total banks decreases by roughly 253 a year. A core reason for this is,
what is arguably, the biggest barrier of entry for the banking industry, trust.
Because the industry deals with other people's money and financial information new
banks find it difficult to start up. Due to the nature of the industry people are more
willing to place their trust in big name, well known, major banks who they consider to
be trustworthy.
The banking industry has undergone a consolidation in which major banks seek to
serve all of a customer’s financial needs under their roof.This consolidation furthers
the role of trust as a barrier to entry for new banks looking to compete with major
banks, as consumer are more likely to allow one bank to hold all their accounts and
service their financial needs.
Ultimately the barriers to entry are relatively low for the banking industry. While it is
nearly impossible for new banks to enter the industry offering the trust and full range
of services as SAAMCO bank.
Capital is the primary resource on any bank and there are four major suppliers
(various other suppliersof capital in the industry.
1. Customer deposits. 2. mortgages and loans. 3. mortgage-backed securities. 4. loans
from other financial institutions.
By utilizing these four major suppliers, the SAAMCO Bank can be sure that they
have the necessary resources required to service their customers' borrowing needs
while maintaining enough capital to meet withdrawal expectations.The power of the
suppliers is largely based on the market, their power is often considered to fluctuate
between medium to high.
The individual doesn't pose much of a threat to the banking industry, but one major
factor affecting the power of buyers is relatively high switching costs. If a person has
one bank that services their banking needs, mortgage, savings, checking, etc, it can be
a huge hassle for that person to switch to another bank.
To try and convince customers to switch to their bank they will often times lower the
price of switching, though most people still prefer to stick with their current bank.
The internet has greatly increased the power of the consumer in the banking industry.
The internet has greatly increased the ease and reduced the cost for consumers to
compare the prices of opening/holding accounts as well as the rates offered at various
banks.
Some of the banking industry's largest threats of substitution are not from rival banks
but from non-financial competitors. The bank does not suffer any real threat of
substitutes as far as deposits or withdrawals, however insurances, mutual funds, and
fixed income securities are some of theservices that are also offered by non-banking
companies.
There is also the threat of payment method substitutes and loans are relatively high for
the bank. For example, big name electronics, jewellers, car dealers, and more tend to
offer preferred financing on "big ticket" items. Often times these non-banking
companies offer a lower interest rates on payments then the consumer would
otherwise get from a traditional bank loan.
CHAPTER-4
SWOT ANALYSIS
A SWOT analysis is made to set the goals and plan for effective execution by
building in strengths, overcoming the weakness, capturing opportunities and
defending the threats.
4.1 Strengths:
4.2 Weakness:
4.3 Opportunities:
1. The bank should also build relationships with existing customers to retain them.
2. To start ATM’s.
3. Development of new application for existing products.
4. It should introduce new products and schemes to bring in new customers.
5. Now it is a single unit, Bank can establish branches to expands its business.
4.4 Threats:
1. Competition from other banks.
2. Increase of micro finance.
3. Multinational and private banks are established with huge facilities and
professional arrangements to its customers.
4. A bad economic outlook cans serious damage to the financial situation of the
bank.
5. Future market trends.
CHAPTER-5
ANALYSIS OF FINANCIAL STATEMENT
Table 5.1 Profit and Loss of the Shimoga Arecanut Mandy Merchant
Cooperative Bank Ltd. Shivamogga
Particulars 2017-2018
INCOME
Interest and discount 73,716,587.13
Total 75,766,865.00
EXPENDITURE
Depreciation 1,230,936.73
Total 75,766,865.00
Particulars 2018-2019
INCOME
Total 86,321,293.40
EXPENDITURE
Depreciation 1,091,195.71
Total 86,321,293.40
Particulars 2017-18
ASSETS
Cash in hand 20,377,827.00
Cash at Co-Operative Banks 409,671.68
Cash with Other Banks 64,751,340.27
Investments in SDCC Bank 7,158,357.21
Other Investments 305,411,415.47
LOANS
Short term loans 38,220,138.00
Medium term loans 475,355,010.69
Staff loans & advances 2,704,601.00
Other advances 7,256,524.00
Banking assets 6,907,974.18
Total assets after depreciation 12,894,684.93
TOTAL 941,447,544.43
LIABLITIES
Share capital 33,791,210.00
Reserve fund 35,174,651.45
Other funds 41,174,971.05
deposits 796,508,707.14
Staff deposits 113,500.00
Banking liabilities 844,433.00
Other liabilities 21,134,692.72
Net profit 12,705,379.07
TOTAL 941,447,544.43
Particulars 2018-2019
ASSETS
Cash in hand 8,406,237.00
Cash at Co-Operative Banks 762,791.68
Cash with Other Banks 95,451,171.42
Investments in SDCC Bank 7,156,857.21
Other Investments 291,343,112.16
LOANS
Short term loans 43,299,640.00
Medium term loans 531,200533.42
Staff loans & advances 3,096,850.00
Other advances 10,110,137.00
Banking assets 6,951,050.96
Total assets after depreciation 11,958,913.46
TOTAL 1,009,737,294.31
LIABLITIES
Share capital 34,161,170.00
Reserve fund 38,605,612.45
Other funds 46,685,799.85
deposits 844,364,842.87
Staff deposits 106,750.00
Banking liabilities 6,121,611.00
Other liabilities 20,687,650.34
Net profit 19,003,857.80
TOTAL 1,009,737,294.31
years Deposits
2008-09 2522.94
2009-10 2964.92
2010-11 2725.91
2011-12 3324.03
2012-13 3827.93
2013-14 4378.73
2014-15 5361.47
2015-16 5808.13
2016-17 6132.91
2017-18 7965.09
9000
7965.09
8000
7000
6132.91
6000 5808.13
5361.47
5000
4378.73
4000 3827.93
3324.03
2964.92
3000 2522.94 2725.91
2000
1000
0
2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
2010-11 1888.4
2011-12 2190.85
2012-13 2354.05
2013-14 3025.82
2014-15 3174.22
2015-16 3928.71
2016-17 4827.38
2017-18 5162.79
6000
5162.79
5000 4827.38
3928.71
4000
3174.22
3025.82
3000
2354.05
2190.85
2000 1779.34 1765.85 1888.4
1000
0
2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
2010-11 48.79
2011-12 70.95
2012-13 74.84
2013-14 85.87
2014-15 116.65
2015-16 110.83
2016-17 157.63
2017-18 127.05
180
160 157.63
140
127.05
120 116.65
110.83
100
85.87
80 74.84
70.95
60
48.47 48.79
40
28.66
20
0
2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
120,000,000.00
100,000,000.00
80,000,000.00
60,000,000.00
40,000,000.00
20,000,000.00
0.00
2017-18 2018-19
120,000,000.00
100,000,000.00
80,000,000.00
60,000,000.00
40,000,000.00
20,000,000.00
0.00
2017-18 2018-19
40,000,000.00
35,000,000.00
30,000,000.00
25,000,000.00
20,000,000.00
15,000,000.00
10,000,000.00
5,000,000.00
0.00
2017-18 2018-19
Return on Net Worth = Net Profit after tax / Shareholders Fund × 100
40,000,000.00
35,000,000.00
30,000,000.00
25,000,000.00
20,000,000.00
15,000,000.00
10,000,000.00
5,000,000.00
0.00
2017-18 2018-19
CHAPTER-6
LEARNING EXPERIENCE
In between 2nd and 3rd semester holidays the internship at Shimoga Arecanut Mandy
Merchants Co-operative Bank, for a period of 4 weeks has given a practical
knowledge about the functions of an organization. This internship has helped to gain
knowledge about various functional departments of the organization like
administration, accounts and operations, loan and advances. This exposure helped to
correlate theoretical concepts with the practice followed in the various departments.
The organization study helps to realized how the various departments are inter-
dependent for achieving the objectives of the organization. It feels a great opportunity
to study the whole organization and gain knowledge about the various departments at
Shimoga Arecanut Mandy Merchants Co-operative Bank and understood how the
bank till now is fulfilling the requirement by providing materials required by the
concerned department. The support and the handle on since during 4 weeks in the
organization has become a value addition in my MBA curriculum. And it was a really
great opportunity for us to learn some of the important aspects of banking and how it
works in reality. It helps to observed that technology brings more comfortable to the
bankers in rendering service to the customers.