Wintel Engineer Resume - Hire IT People - We Get IT Done
Wintel Engineer Resume - Hire IT People - We Get IT Done
Wintel Engineer Resume - Hire IT People - We Get IT Done
SUMMARY:
5 years project based contracting, 12 years direct employed for a HQ of IT, managing remote sites.
18 years ongoing experience as a MS Certified Enterprise System Administrator/Engineer working in
larger Windows environments (ie 1,000 - 50,000+ systems) centrally managed.
5+ years as a lead Citrix Engineer, handling infrastructure of multiple datacenters, upgrades,
maintenance, support, new implementation projects.
Have managed hundreds of Citrix servers.
Expert doing Windows 2003-2012R2 and System Center project implementations, migrations, support,
and upgrades, with RDP/RDS, Citrix, Azure, VMWARE, System Center Suite and Citrix.
5.5 years Corporate System Administrator at global headquarters Confidential / Confidential .
Transitioned from being 2 Billion Euro Company, now to regional headquarters of 30 Billion Euro
business unit. Was decentralized but last 2 years all virtualized and centralized branch offices.
Consulting on new designs, changes, and adaptation of standards for centrally managed infra.
5 years providing Drive Financial/Santander server infrastructure support, main datacenter hosting
core applications.
Lead technician implementing new SOPs, SLAs, RFC, OSG, and QA processes among the teams.
2.5 years at Confidential Tech. Engineering and consultation to clients for Windows 2003 Application
Server designs and implementations at large utility companies, banks, media companies etc.
Travel to three Southern California sites Norwalk, La Mirada, and Huntington Beach assisting setting up
and administering the networks
Upgraded Systems from DOS and Windows 3.1 to Windows 95 and NT 3.51 Server
Assisted Setup RAS ISDN Frame Relay WAN
Re-install configuration of WAN office connections to Headquarters
Configuration of home PCs for remote connection email and applications via RAS
Setup mail client pop3 email for messaging
Installed Software updates across network systems
After hour maintenance, misc. support, and tape backups
TECHNICAL SKILLS:
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Provided senior Wintel support for larger security audit, bringing the compliance from red to yellow.
Provided transition support for local Wintel Teams who were in process of outsourcing the main server
team to the new India replacement teams.
Meetings and liason with various team stake holders on the risks and requirements for updating to the
Confidential (Military grade security) across approx 1,500 Windows servers of the local domain.
Implemented, tested and rolled out the updates via DTAP.
Updated and gained the approvals for my updates to the operational security guideline documents for
anti-virus (McAfee ePO).
Provided local domain support for the 2008R2 / 2012 server.
Updated Citrix Security guidelines together with citrix specialist team. Integration and support
coordination tasks for Citrix Xenapp 6.5 server farms, SCCM, Sql, MS Exchange, 900 app servers and
other infra.
Participated with Citrix Design team for upgrading from XenApp 6.5 to 7.6. Was part of SCRUM / Kanban
/ Agile working structure.
Deployed McAfee client MSI via SCCM.
Phased Implementions of Confidential (military standards) security for EPO antivirus across the 1500
servers.
Through exclusions I saved a minimum of 6% of CPU usage x 1500 servers.
Consultation on the 7.6 Citrix XenApp design.
Collaboration on regular Citrix Engineering meetings.
Resolved long standing Citrix performance issues with windows health checks
Consulted on implementations throughout infrastructure after audit. (HP OM, Migration Windows 2003
to Windows 2012R2, Windows Security, Citrix Upgrade, Citrix Security guidelines, VMWARE, Cloud
automation, migration to cloud, failover/ DR to cloud, and System Center 2012 products.
Built powershell scripts to automate data collection tasks.
Confidential
Migration Project Lead
Responsibilities:
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Strategized and relocated about 400 worldwide servers (linux and windows) from Minneapolis and Los
Angeles datacenters to the London datacenter.
Provisioned resources for the new high available environments.
Citrix NetScaler deployed for high availability network load balancing.
Changed isilon SAN to resolve outstanding issues, and increase performance.
Deployed Veeam for backup, config, synch and cloning across the datacenters
Implemented Powershell for bulk rollout of systems within time schedule.
Built new resource pools for linux and windows, clustered for high availability.
Created SAN storage for CIFS and NFS shares for mounting within windows or linux
Migrated servers, users and back end infrastructure to new domain
Configured Active Directory authentication and sudoers for linux hosts.
Configured Nagios alerts for linux and windows servers
Coordinated a solution using puppet
Coordinate the needed firewall, VPN and VLAN configurations.
Did mass provisioning of Linux/Centos/Redhat for engineering and devops together with VMWARE
automation.
Migrated Linux/Centos/Redhat database servers (oracle and MySQL). I cloned original databases,
configured and installed the servers in the new datacenter.
Proposed and rolled new AD group structure.
Implemented new windows environment server provisioning automation. Together with new
specifications, setttings, vmware, puppet, and powershell scripting, I automated the mass install
configure and deployment of groups of servers (ie 10 or more) on demand.
Coordinated with puppet admins my new implementation for Linux/Redhat/Centos server provisioning
with VMWARE Vsphere tooling, Nagios monitoring and powershell scripting.
Proposed and rolled out improvements for overall VMWARE environment
Setup self service cloud for clients to deploy their VMWARE templates on demand.
Confidential
Citrix Engineer
Responsibilities:
Design, install and support for new provisioned servers for XenServer and XenApp.
Provided 2nd-3rd line VMWARE support, fixing a number of issues
Project lead for migrating two offices to VDI.
Designed and implemented new strategy to begin using multiple V-disks within Provisioning server,
based on regions.
Implemented App-v for Office 2010 to new clients
Implemented App-v License control
Installed new HP Blade running XenServer, for additional XenApp servers
Collaborated, coordinated and wrote operational and support documentation for third-party support to
take over.
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Confidential
Corporate System Administrator
Responsibilities:
From Central Global Infrastructure team participated in reporting, upgrades, operations, and auditing
checks of several regional datacenters.
Implemented several Hyper-V cluster configurations
Remote Blade & Chassis management for more than 300 virtual servers mainly Dell M1000 Chassis.
Wrote/Maintained Systems Operations Manual covering all day to day procedures, checks,
administration, processes, maintenance, and other standard routines.
Wrote intake documentation / requests for provisioning new hardware / software any SLA, backup
requirements etc.
Wrote backup / restore requirements documentation for application owner, vendor and IT compliance
and signed agreements from the business for IT SLA.
Was central buyer of approximately 10 million euros of hardware per year, while aligning to
virtualization standards.
Assisted on initial Design, Build and migration of entire environment to Hyper-V virtualization and SAN
platforms
Liaise with vendors, development teams, and application management for the setup and SLA of ECM
Infrastructure 2 blades and 5 virtual machines.
2nd and 3rd line support to server operations and support teams.
Consulted on multiple designs for migration from Lotus Domino to Exchange 2010.
Administer multiple datacenters Symantec Backup Exec 12.5 and 2010
Migrated from Dell MD3000i SAN to Equalogix SAN.
Design & build team member for new Global Active Directory 2008R2. Lead implementation technician
from headquarters. Supported wide range of centralization projects over 3 year period for 20,000+
users etc. Standardized/Centralized Anti-Virus, AD, DNS, IP/DHCP, WSUS, Hardware, etc.
Design and planning participation for migration designs for Lotus Email to move to MS Exchange via
Quest software and to new hardware etc.
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Design & build coordination as Lead for implementing Citrix upgrades to XenServer 6.0, with
Provisioning, Hypervisors, Windows 2008 R2 Server, test environment, fault tolerance, load balancing,
failover cluster datacenter, new applications, etc.
Infrastructure support lead on Global SAP Implementation
Design & build of Hyper-V SCVMM environment, immediately virtualized 200 servers as part of project.
Later adding about another 300 servers.
Technical lead on annual equipment replacement for clusters, aligning with corporate standards to
virtualization and centralization aim.
Large project Technical Lead, and Project Management on localized projects.
Phase out of VMWARE test and development servers, migrate to Hyper-V
Technical lead for local team of 15 IT colleagues. Outsourced/external workers included about 30 for
which I was the primary contact.
DMZ / Firewall appliances exposure, spam, network boost, VPN etc.
Setup management networks at datacenters.
Performance Monitoring, Alerts, Historical Reports, case studies
SCOM Installation and Administration
Planning and implementation involvement on server solutions designed, built, and supported
SharePoint Disaster Recovery Planning
Implementation of New Corporate Helpdesk and Central 2nd and 3rd level Support
Infrastructure support to SAP and 3rd party SAP product support
Citrix Presentation Server 4.5.2 Administration for LAN and WAN (upgraded to 4.5, and 6.0 XenServer)
Planning, Documentation, Development, Test, and Execution of Change Management Processes
Windows 2000/2003/ 2008 R2 Server Administration within the group
Lotus Domino Administration & Support on approx. 100 Global Servers, with local IT
SMS Domino AntiVirus & Spam filter support
Installation, Support / Admin of Citrix Terminal Services across WAN
Support and implementation of corporate SQL environments
2008R2 Active Directory Administration
Packaging and deployment of software via Active Directory
Prepared Procedures, Policies, Training and Documentation for profit centers on products.
3rd level support for issues registered viat the Helpdesk platform from over 100 profit center offices’ IT
departments.
Build and Testing of Failover Datacenter capability.
With new users and Applications, we doubled corporate LAN Laptops and doubled LAN Servers
Project lead role on projects touching LAN and WAN
Multiple Active Directory upgrades and domain migrations
Setup LAN Inventory tools for System Monitoring, Support & Replacement (Spiceworks, then migrated
to IT Assistant, then partially replaced by SCOM)
Setup and supporting rollout of WSUS to all sites
Administered Blackberry Enterprise Server globally (before being taken over by Workplace services)
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Administered, Setup & Supported rollout to new SEPM Symantec Antivirus (Endpoint Protection)
platform.
Administered Local & Supported Remote Symantec Backup Exec
Guided interns with projects and managing local network (before service desk and workplace services
came into operation)
Installed & supported SQL servers local and on Global Clusters, Datacenters etc
Synchronization / Offline Files Solutions
Confidential, Brea, CA
Systems Consultant / Engineer / Systems Administration
Responsibilities:
Projects, 3rd party audit, reporting analysis and consultation for windows environments., printing, and
citrix.
Virtual server reseller and support engineer for Linux and Windows.
Web applications support that included PHP and MySQL.
Preferred IT UK short contract Windows Administration
Orange Business Services, Netherlands. Ticket Handling, IT Infrastraucture
Dutch Horticultural company, Machinova, LAN Infra setup, email, DB, Apps, network, etc.
Spanish Financial company, Zawar. Citrix consultation and design.
American Publishing company, Christosoro, e-commerce platform consulting and setup
American E-commerce Enterprise, Buyproduce.com, System upgrades & helpdesk admin
IPDS Solutions, Back-end support, Tech Dealer website, MySQL Dabatabases, Application for online
quote system, etc.
Financial Company, American Debt Freedom, Consultant on system platform.
Windows XP, 2000-03, NT, 9.x, Unix, AS/400, Mainframe 0S/300, and MAC OSX support
Designed and implemented dozens of high output server printing solutions for large banks, medical
companies, newspapers, utility, and other large service providers.
Supporting HP and Canon Development and Support teams
Designed tools and scripts for Software updates
Scripted mass deployment of firmware & software, saving hundreds of man hours for companies
Provide HP, Canon, Lexmark, Xerox, and other industry high output printing support
PCL, IPDS, AFPDS, Post Script, PSF, PDF, and AFP high end printing technical support
New Wireless technology support for HP on Bluetooth enabled laptops, cellphones, PDAs, providing
support to HP, MAC, and Microsoft Support teams.
Lotus Notes / Domino production server and clients supported
Server Clustering / Web-farming Support
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