QUIZ 2 CHAPTER 6 & 7 (Answer Key)

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ORGANIZATION AND MANAGEMENT

CHAPTER 6 & 7
QUIZ 2
Full Name: Date:
Year & Section: Score:

I. Write the letter of the correct answer on the answer sheet provided. Please think carefully before answering to avoid
erasures.

1. What is a psychological process that arouse and direct goal-oriented behavior?


A. Communication B. Leaders C. Leadership D. Motivation

2. What theory states that individual have three needs that serve as motivators?
A. Herzberg’s Two Factor Theory C. McGregor’s Theory X and Theory Y
B. McClelland’s Three Needs Theory D. Alderfer’s ERG Theory

3. What theory states that employees assess job outcomes in relation to what they put into it and then compare these with their co-
workers?
A. Expectancy Theory C. Maslow’s Hierarchy of Needs Theory
B. Reinforcement Theory D. Equity Theory

4. Vince was rewarded a smart phone by his mother because he got high scores in his examinations which motivated him to study
well. What particular theory being described in the situation?
A. Job Design Theory C. Goal Setting Theory
B. Equity Theory D. Reinforcement Theory

5. Mr. Lander, manager of Bitter ‘lil Project sets goals for his subordinates as major sources of job motivation. What theory is being
described?
A. Reinforcement Theory C. Goal Setting Theory
B. Job Design Theory D. Expectancy Theory

6. Read the following statements and choose the correct option.


I. Communication may be verbal, non-verbal, formal, and informal
II. Communication is the interpersonal exchange of information and understanding among organization members.
III. Communication direction and flow may be vertical, horizontal, lateral, and diagonal.
IV. Communication networks are same patterns of horizontal and vertical flows.
A. Statement I, II, and III are TRUE C. Statement III and IV are FALSE
B. Statement I and II are TRUE D. Statement I, II, III, and IV are FALSE

7. Which of the following is not an element of communication process?


A. Cable B. Code C. Input D. Output

8. Which of the following applies to all management functions and its general purpose for the organization to bring positive changes
that influence activities leading to the firm’s welfare?
A. Communication B. Motivation C. Leadership D. Controlling

9. What is the process of inspiring and influencing a group of people to achieve a common goal?
A. Communication B. Motivation ` C. Leadership D. Controlling

10. Which of the following states that the leader’s task is to lead his other followers or subordinates in achieving their goals by providing
them direction needed?
A. Blanchard-Hersey Model B. Hersey-Blanchard Model C. Goal-Path Theory D. Path-Goal Theory

11. What is the management function that ensures the work performance of the organization’s members is inline with the organization’s
values and standards?
A. Organizing B. Motivation ` C. Leadership D. Controlling
12. Which of the following is an expression in financial terms of plan for meeting the organization’s goals for specific period?
A. Audits B. Budgets ` C. Inventory chart D. Inventory graph

13. What is the ability to use resources efficiently and operate at minimum cost?
A. Liquidity Ratio B. Activity Ratio C. Asset Management D. Leverage Ratio

14. What is the second step in the control process?


A. Taking action C. Budgets
B. Establishing standards D. Measuring and reporting actual performance

15. Which one refers to an organization’s ability to meet short term obligations?
A. Activity Ratio B. Leverage Ratio C. Liquidity D. Asset Management

16. Which of the following refer to a method which prevents problems because managerial action is taken before the occurrence of
actual problems?
A. Concurrent control B. Feedforward control C. Feedback control D. Project management

17. Which one refers to a measure and evaluates the effectiveness of management controls?
A. Audit B. Budget C. Control D. Ratio

18. What technique used for measuring an organization’s financial stability, efficiency, effectiveness, production, output, and
organization members’ attitudes and morale?
A. Quantitative control methods C. Control methods
B. Benchmarking D. Leverage ratio

19. What is the control that takes place while work activity is happening?
A. Feedback control B. Feedforward control C. Concurrent control D. Employee discipline

20. Which of the following phrases assure that the task of getting a project’s activities done on time?
A. Employee discipline B. Feedback control B. Feedforward control D. Project management control

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