K920 Service Manual

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K920 Service Manual V1.

VIBE-Z K920
Service Manual

LENOVO

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K920 Service Manual V1.0

PREAMBLE

The maintenance of the product is divided into three levels


Level 1 maintenance without some special maintenance tools, only have empirical
maintenance, generally this level do not use the hot air gun, and do not maintain the mobile
phone with IC fault, when necessary, IC fault repair is need with the company agreement.
Level 2 maintenance is mainly to solve the problem that level 1 maintenance can't solve,
when necessary, hot air guns, electric iron, the oscilloscope, the ensemble instrument and
other professional maintenance tools are required, to solve various fault , any a components
of the phone can be modified.
Level 3 maintenance is mainly to solve the problem that the secondary maintenance can't
solves, this problem will be solved by the research and development center.
Important declaration
This handbook applies to the experienced techniques who familiar with the similar
equipment, it mainly as the technical support of electronic and mechanical maintenance. This
handbook is appropriate for the Level 2 maintenance operator of K860 mobile phone. When
out-of-range this handbook, please contact with the customer support department or the
research and development center of Lenovo mobile communication technology co., LTD.
Thank you!

Contents
1. Technical specification......................................4
2. Working Principle......................................5
2.1 General Description.........................................................................................................................5

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2.2 Application processor.......................................................................................................................9


2.2.1 General Description..............................................................................................................9
2.2.2 Block Diagram.................................................................................................................12
2.3 Power Management......................................................................................................................13
2.3.1 Block Diagram.................................................................................................................13
2.3.2 General Features..............................................................................................................15
2.3.3 The power on sequence................................................................................................18
2.4 Audio Codec................................................................................................................................19
2.4.1 Block Diagram.................................................................................................................19
2.5 Wireless Connectivity..................................................................................................................19
2.6 LTE/WCDMA/EDGE RF Transceiver.........................................................................................22
2.6.1 MMMB-PA 、 HB-PA、SWITCH..........................................................................................24
2.7 GPRS Modem..................................................................................................................................25
2.8 GPS……………………………………………………………………………………………….27
3. Dissemble Lenovo K920...................................29
3.1 Disassembly steps......................................................................................................................29
4.Software download......................................33
4.1 Requirement of factory equipment......................................................................................34
4.2 Install Tool..............................................................................................................................34
4.3 Install K920 phone driver............................................................................................................35
4.4 Work step in factory..............................................................................................................35
5. Common issue and repair................................37
5.1 Repair preamble........................................................................................................................37
5.2 Repair Examples........................................................................................................................37
6. PCB assembly file.....................................38
7. Schematics............................................38

1. Technical specification
Equipment Name TDD/FDD-LTE,TD-SCDMA,WCDMA,GSM Digital Mobile Telephone
Trade Name Lenovo K920
Model Number Lenovo
ITEM TRADE / MODEL DESCRIPTION
Key Part of Host
CPU MSM8974AC 4 个 Krait 核心 2.5GHz, 2 MB L2 cache

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BB MSM8974AC QDSP6 v5 core at up to 800 MHz


Graphics Adreno™ 330 Adreno 330 @ 578 MHz
Display (LCM, Panel…) (LG display) 6" IPS 屏, 分辨率 2560*1440
Storage (Hard Disk) KLMBG4GEAC-B031 32GB, eMMC 5.0 from Samsung
Battery BL223 Battery 聚合物电池 4000mAh 3.8v
AC Adapter C-P32 输入 AC100-240V~50/60Hz 0.5A 输出
DC5.2V-2000mA
WWAN Module
WWAN Module 1 WTR1625 Modem 1Support Modes :
WWAN Module 2 WTR2100 GSM/WCDMA/TD-SCDMA/FDD-LTE/
TDD-LTE Supports Bands (MHz) :
GSM900 : Tx 880~915, Rx 925~960
GSM1800 : Tx 1710~1785, Rx
1805~1880
GSM1900 : Tx 1850~1910, Rx
1930~1990
WCDMA Band I : Tx 1920~1980, Rx
2110~2170
WCDMA Band Ⅱ : Tx 1850~1910, Rx
1930~1990
WCDMA Band Ⅴ : Tx 824~849,
Rx869~894
WCDMA Band VIII : Tx 880~915, Rx
925~960
FDD-LTE:Band3, Tx 1710~1785, Rx
1805~1880
Band7 Tx 2500~2570, Rx 2620~2690
TDD-LTE:Band39, 1880~1920
Band40, 2300~2400
Band41 2496~2690

Modem 2Support Modes :


GSM/EDGE
GSM900 : Tx 880~915, Rx 925~960
GSM1800 : Tx 1710~1785, Rx
1805~1880
GSM1900 : Tx 1850~1910, Rx
1930~1990

Ant. Type : Internal


WLAN Module
WLAN Module 1 WCN3680 Supports : 802.11b/g/n/ac
Frequency (MHz) : 2412~2472;
5170~5805
Ant. Type : Internal
Bluetooth Module
BT Module 1 WCN3680 Supports : BluetoothV4.0+EDR
Frequency (MHz) : 2402~2480
Ant. Type : Internal

2. Working Principle
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2.1 General Description

K920 is Digital Mobile Telephone with DSDA. The hardware system includes PMU,
AP, Wireless Connectivity, Audio Codec, LTE/TDSCDMA/WCDMA/GSM RF Transceiver
and GSM RF Transceiver. The PMU is composed of PM8941 and PM8841. The AP is
composed of CPU MSM8974AC, related digital circuit and peripheral interface (USB,
KEYPAD, and LCD). The Wireless Connectivity is composed of WCN3680 and related
digital circuit; include WLAN, BT, and FM. LTE/TDSCDMA/WCDMA/GSM RF
Transceiver is composed of WTR1625 and related digital circuit; GSM RF Transceiver is
composed of WTR2100 and related digital circuit. The following figure is a block diagram of
the hardware design system.

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The hardware of K920 is composed of the main board, USB, P-Sensor, volume key
FPC. As shown below.

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The following figure is marked major chip and functional distribution on the main
board.

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2.2 Application processor

2.2.1 General Description

Feature MSM8674 capability


Processors
Applications Four Krait uP cores up to 2+ GHz; 2 MB L2 cache
Modem system QDSP6 v5 core at up to 800 MHz
16k L1 instruction; 32k L1 data; 256k L2 caches
RPM system Cortex M3 - primary boot processor
– better suited for code certification and warm boot
– brings up secure root of trust (SROT) Krait uP quickly
The only master of the modem power manager (MPM)
MPM coordinates shutdown/wakeup, clock rates, and VDDs
Boot flow is RPM / applications processor-based
Low power audio QDSP6 v5 core at 680 MHz; 16k/32k L1 and 256k L2 caches

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WLAN/BT/FM ARM9
Memory support
Internal memory via PoP & EBI 2x LPDDR3 SDRAM; 32-bit wide; up to 800 MHz
Other internal memory 1.5 MB unified SRAM pool on-chip memory (OCMEM)
External memory
Via SDC1 eMMC NAND flash devices
Via SPI NOR memory devices (user-modified SW)
RF support
RF operating bands Defined by WTR device
Air interfaces See 'Air interface features' section for details
GSM Yes – all
CDMA Yes – MSM8674, MSM8974 type 2
WCDMA Yes – all (supported data rates depend upon MSM variant)
TD-SCDMA Yes – MSM8274 (both types), MSM8974 type 1
LTE Yes – MSM8974 (both types)
WLAN/BT/FM Yes – all (with WCN3660)
GNSS – gpsOne engine Gen 8B; GPS and GLONASS
Multimedia
Display support Up to three concurrent displays; two panels + external
MIPI_DSI Two; 4-lane + 4-lane
HDMI Yes; v1.4
eDP Yes; v1.2 4-lane
Example combinations 2560x2048 + 1080p external
2048x1536 + 1920x1200 + 1080p external
2048x1536 + 4kx2k external
General display features Color depth – 24-bit pp; TFT, LTPS, CSTN, OLED panels
Camera interfaces Qcamera; dual ISP
MIPI_CSI Three 4-lane or four at 4 + 4 + 1 + 1 lanes; 1.5 Gbps per lane
2D performance 32 MP at 15 fps; 16 MP at 30 fps
3D performacne 12 MP at 15 to 24 fps; 8 MP at 30 fps
General camera features Pixel manipulations, camera modes, image effects, and post
processing techniques, including defective pixel correction
VFE raw dump of CSI data at line rate
SMIA++ support
I2C or SPI controls
Mobile display processor MDP 5
Video applications performance
Encode 1080p at 120 fps; 4kx2k at 30 fps; 4x 1080p at 30 fps
– H.264/263, MPEG4, VP8
1080p at 60 fps 2-view – MVC
Decode 1080p at 120 fps; 4kx2k at 30 fps; 4x 1080p at 30 fps
– H.264/263, MPEG4/2, WMV9, VC1, VP6/8, DixX, XVID
1080p at 60 fps 2-view – MVC
Graphics Adreno 330 450 MHz 3D graphics accelerator
3600 M peak 3D pixels/sec
APIs include OpenGL® ES 1.1/2.0/3.0, OpenCL1.2, DX9.3
Audio
Codec Integrated within the WCD9320 device
7 DACs, 8 outputs; 6 inputs, 6 ADCs; 6 digital MICs
Multi-button headset control; MIC activity detection
Low power audio Low power, low complexity; 7.1 surround sound
Verstile – many audio playback & voice modes; encoders for

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audio & FM recording; many concurrency modes


Voice codec support SILK; QCELP, EVRC, EVRC-B, EVRC-WB;
G.711, G.729A/AB; GSM-FR, -EFR, -HR; AMR-NB, -WB
Audio codec support MP3; AAC, +, eAAC; WMA 9/Pro; Dolby AC-3, eAC-3, DTS
Enhanced audio Surround sound: Dolby TrueHD; DTS-HD; DTS Express 7.1
Fluence Noise Cancellation; enhanced speaker protection
QAudioFX™ / Qconcert™ / QEnsemble
A/V output – HDMI Rev 1.4a Yes
Integrated HDMI Tx core and HDMI PHY
1080p at 60 Hz refresh; 24-bit RGB color
Up to 8-ch audio for 7.1 surround sound
Dolby Digital Plus, Dolby True-HD, & DTS-HD Master
Web technologies V8 JavaScript Engine optimizations
Webkit browser JPEG hardware decode acceleration
Networking Stack IP and HTTP tuning
Flash 10.1 & Video Processor decode optimization
Messaging Text messages; text encoding for SMS
Multimedia messaging services – combined video (MPEG4),
still image (JPEG), voice tag (AMR), text sent as message
Digital Mobile Broadcast (DMB) External IC required; dual TSIF for 12 segment ISDB-T
Connectivity
BLSP ports 12, 4 bits each; multiplexed serial interface functions
UART Yes – up to 4 MHz
UIM Yes – SIM, USIM, CSIM; dual V (1.8/2.85) is available 1x
I2C Yes – cameras, sensors, near field communicator (NFC), etc
SPI (master only) Yes – cameras, sensors, etc; NOR memory with SW mods
UIM (other than via BLSP) One – dual voltage (1.8/2.85)
USB Two USB 2.0 high-speed and One USB 3.0 super-speed
HSIC MSM to/from external application processor
Dual-voltage (1.2/1.8) Easy integration, low-power, & low processor loading
Secure digital interfaces Up to 4 ports; one 8-bit and three 4-bit; SD3.0
SDC1 and SDC2 are dual-V SD/MMC card; eMMC NAND; DMB; WLAN; eSD/eMMC boot
TSIF Up to two ports; DMB support
Audio interfaces
SLIMbus Highly multiplexed, high-speed; baseline WCD interface
I2S Up to 4 ports (primary & seconday speakers & mics)
MI2S Microphone & speaker functions, including 7.1 audio for HDMI
PCM One port is available
Wireless connectivity WCN3660 or WCN3680
WLAN Both WCNs support 802.11a/b/g/n; WCN3680 adds 802.11/ac
Bluetooth BT 4.0 LE and earlier
FM radio Worldwide broadcast
Touchscreen support Capacitive panels via ext IC (I2C, SPI, & interrupts)
DMB support Via external DMB device (SDC or TSIF)
Configurable GPIOs
Number of GPIO ports 146 – GPIO_0 to GPIO_145
Input configurations Pull-up, pull-down, keeper, or no pull
Output configurations Programmable drive current
Top-level mode multiplexer Provides a convenient way to program groups of GPIOs
Internal functions
Security
General security features Secure boot, SFS, OMA DRM 1.0/2.1, ARM TrustZone, SEE,

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secure debug, Microsoft WM DRM10, HDCP for HDMI


Crypto engine V4; algorithm accelerate file system encryption (AES-XTS)
and IPSec & SSL (HMAC-SHA, CCM, CBCMAC)
QFPROM Large fuse array, replaces previous-generation Qfuse chains
Non-volatile memory with faster and simpler programming
Security controller Chip-wide configuration for security, feature enable, & debug
Persistent storage of ID numbers and sensitive key data
Support for the HDCP standard needed for HDMI
Secure HDCP key provisioning and secure debug facility
Gateway for all software and JTAG accesses to the QFPROM
Primary and secondary hardware key blocking for SFS
Boot sequence 1) RPM system, 2) application system, 3) modem system
Emergency boot over HS-USB (on USB 3.0 port)
Power-on boot to carrier splash screen < 0.4 seconds (target)
Power-on boot to network access < 20 seconds (target)
PLLs and clocks Multiple clock regimes; watchdog & sleep timers
Inputs: 19.2M CXO, 48M WCN_XO for 5 GHz WLAN,
General-purpose outputs: M/N counter, PDM
Resource and power manager Fundamental to bootup and power management
Key blocks: RPM core, Cortex M3, security controller, MPM
Improved efficiency via clock control, split-rail power collapse
& voltage scaling; several low-power sleep modes
Debug JTAG, Design for Software Debug (DFSD), & ETM (all cores)
Others Thermal sensors; modes & resets; perhiperal subsystem
Chipset and RF front-end (RFFE) interface features
WTR RF transceivers
Baseband data 4 Rx & 2 Tx analog interfaces
Status & control 2 SSBIs for each RFIC plus other lines as needed via GPIOs
Power management 2-line SPMI; plus other lines as needed via GPIOs
WCD audio codec
SLIMbus Highly muxed, high-speed audio data plus status & control
Legacy Optional I2S for audio data plus I2C for status & control
Others Status, control, & clock lines as needed via GPIOs
WCN wireless connectivity
WLAN baseband data Multiplexed Rx/Tx analog interface
WLAN status & control Secure digital
Bluetooth 2-line data interface plus dedicated SSBI
FM radio 1-line data interface plus dedicated SSBI
Fabrication technology and package
Digital die 28 nm HPm CMOS
Small, thermally efficient package 990 PNSP: 15 x 15 x 0.91 mm (w/o memory device on top)
Bottom pin array of PoP Same as 990-pin nanoscale pkg (990 NSP); 0.4 mm pitch
Top pin array of PoP Same as 216-pin chipscale pkg (216 CSP); 0.5 mm pitch

2.2.2 Block Diagram

The complete block diagram of MSM8674AC.

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2.3 Power Management

2.3.1 Block Diagram

PM8941 have five major functional blocks:


1) Input power management
2) Output power management
3) General housekeeping
4) User interfaces
5) IC-level interfaces

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PM8841 have two major functional blocks:


1) Output power management
2) IC-level interfaces

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2.3.2 General Features

Summary of PM8941 & PM8841 Features:

Feature PM8941 capability PM8841 capability


Input power management
Supported external power sources USB and/or wall charger
Over-voltage protection
USB Fully integrated up to +28 V
(integrated OVP FET)
Wall charger Fully integrated up to +15 V
(integrated OVP FET); external
pass device is supported for
higher voltage
Supported battery technologies Lithium-ion, lithium-ion
polymer
Charger regulation method Efficient switched-mode battery
charger; 4 control loops: USB in
current, VCHG in voltage,
VPH_PWR out voltage, &
battery current
Supported charging modes Trickle, constant current, and
constant voltage modes
More automated for less
software interaction
ATC indicator supply Voltage options when

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K920 Service Manual V1.0

RGB_RED driver is used for


ATC indication
Battery MOSFET Integrated
Voltage, current, & thermal sensors Internal and external nodes;
reported to on-chip state-
machine
Battery monitoring system Including battery fuel gauge for
better accuracy
Coin cell or capacitor backup Keep-alive power source;
orchestrated charging
Output voltage regulation
Switched-mode power supplies
HF-SMPS Three; two at 2.0 A each, one at Two; one at 2.0 A, one at 1.0 A
1.0 A
Individual FT-SMPS Two; each at 3.0 A
Boost (5V) One at 1.0 A Four; each at 3.0 A
Low-dropout linear regulators 24 total: NMOS at 1.2 A (3),
300 mA (2); PMOS at 600 mA
(4), 300
mA (5), 150 mA (6), 50 mA (2)
and 2 for clocks
Pseudo-capless LDO designs TBD of 24 LDOs
Voltage switches Suitable for power gating
external circuitry: 3 at 1.8 V, 2
at 5 V
General housekeeping
On-chip ADC Shared housekeeping (HK) and
XO support
Analog multiplexing for ADC
HK inputs Many internal nodes & external
inputs including configurable
MPPs
XO input Dedicated pin (XO_THERM)

Over-temperature protection Multistage smart thermal control


Automatic fault protection At fault: PMIC powers off,
ignores all power-on triggers
except
KPD_PWR_N, and turns
VREG_FAULT on
19.2 MHz oscillator support XO (with on-chip ADC)
XO controller and XO outputs 5 sets: 3 low-noise outputs (A)
and 2 low-power outputs (D)
Differential XO clock output One
Special purpose clock outputs Extra sleep clock; 19.2, 9.6, 4.8,
2.4, and 1.2 MHz, including low
power mode 2.4 MHz for MP3;
4 high-speed GPIOs for fast
clocks
32 kHz clock source (optional) XO source eliminates 32.768
kHz crystal if desired
Realtime clock RTC clock circuits and alarms

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User interfaces
30 V WLED boost converter Generates supply voltage for
white LEDs
WLED sinks Three (matched); supports
strings of up to 8 white LEDs
each
Keypad backlighting General-purpose sources/sinks
that can be used for backlighting
Camera flash drivers Two; flash and torch modes
RGB drivers Three – one for each color, 12
mA each
Other current drivers MPPs can be configured to sink
up to 40 mA
ATC indicator (shared with red
RGB driver)
Light pulse generators 8-channels for WLEDs, RGBs,
vibration motor, and GPIOs
4-channels for general-purpose
sources/sinks
Controls for external current drivers Four PWM outputs (GPIOs)
Vibration motor driver 1.2 to 3.1 V in 100 mV
increments
IC-level interfaces
Primary status and control 2-line SPMI 2-line SPMI
PMIC control Power-on, resets, and shared Power-on, resets, and shared
SPMI SPMI
Interrupt managers Supported by SPMI Supported by SPMI
Optional hardware configurations OPT bits select hardware OPT bits select hardware
configuration configuration
Power sequencing Power-on, power-off, and soft Power-on, power-off, and soft
resets resets
Extra features Level translation; ext regulator Level translation; ext regulator
enables; detect ins & interrupt enables; detect ins & interrupt
outs outs
Configurable I/Os
MPPs 8; configurable as digital ins or 4; configurable as digital ins or
outs; level-translating outs; level-translating
bidirectional I/O s; analog bidirectional I/O s; analog mux
multiplexer ins; or VREF analog ins; or VREF analog outs
outs
GPIO pins 36; configurable as digital ins or
outs or level-translating I/Os; all
much faster than MPPs; 4
special high-speed GPIOs for
clock outs
Package
Size 5.82 × 6.15 × 0.55 mm 4.45 × 3.58 × 0.55 mm
Pin count and package type 229-pin WLNSP 98-pin WLNSP

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2.3.3 The power on sequence

In K920 system design, there is 3 ways to power on: (1) press Power key above 1s, (2)
connector TP2708 to GND above 1s, (3) insert USB cable. The Power On/Off sequence
as follows,

For “cannot power on” issue, can analyse as follows,


1. Check whether power key is ok; or try to connect TP2708 to GND above 1s.
2. Download SW again, whether can download ok.
3. Check the PM8941 and PM841 SMT state.

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2.4 Audio Codec

2.4.1 Block Diagram

WCD9320 have four major functional blocks:


1) Rx processing
2) Tx processing
3) Additional processing (noise cancellation, etc.)
4) Shared support functions

2.5 Wireless Connectivity

WCN3680 have four major WCN functional blocks


1) Bluetooth radio
2) WLAN RF transceiver
3) FM radio

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4) Shared support circuits

2.51 NFC
NFC circuit is including PN5472A2EV/C20801 and other part. The description as follows:

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Schematics as following:

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2.6 LTE/WCDMA/EDGE RF Transceiver

LTE/WCDMA/EDGE RF Transceiver includes WTR1625 and others


parts.
WTR1625 have three major functional blocks:
1) RF transmitters
2) RF receivers
3) Shared support circuits

Summary of WTR1625/WTR1625L Features

Feature WTR1605/WTR1605L capability


RF operating bands See next page
Air interfaces See modem IC documentation for details
GSM GSM Rel ‘99, GPRS, EDGE with DTM
CDMA 1X, 1X Advanced, 1xEV-DOr0/rA/rB
WCDMA WCDMA Rel ‘99, HSDPA, HSUPA, HSPA+, DC-HSPA+

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LTE 1.4 to 20 MHz; FDD and TDD (1625L only)


TD-SCDMA Bands 34, 39, 40, and 41
GNSS – supported modes Standalone, MS-A, MS-B, XTRA GPS, GLONASS
Integrated RF transceivers
Transmit driver amp outputs 9
Primary Rx LNA inputs 7
Diversity Rx LNA inputs 4
Integrated GNSS RF receiver Dedicated circuits support GPS and GLONASS
Advanced Rx operation
Mobile receive diversity CDMA, WCDMA, and LTE
SHDR CDMA
IntelliCeiver CDMA
Dual SSBI Efficient initialization, status, and control
Fabrication technology 65 nm RF CMOS
Small, thermally efficient package 142 WLNSP: 4.91 × 5.47 × 0.63 mm; 0.4 mm pitch

WTR1625/WTR1625L Air Interface Summary

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2.6.1 MMMB-PA 、 HB-PA、SWITCH

U6301 sky77629 includes GSM900 DCS1800 PCS1900 band, WCDMA B1 B2 B5 B8 , LTE B3


,TDSCDMA B34 B39.
U6702 ACPM-9374140,including LTE B41 B40 B7.
U6201 F96 is modem RF swtich.

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2.7 GPRS Modem

GPRS Modem is WTR2100 and other parts around.


WTR2100 have three major functional blocks:
1) RF transmitters
2) RF receivers
3) Shared support circuits

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WTR2100 Air Interface Summary

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The following diagram is U5301 sky77354 and U5306 sp8t. The main band are GSM900, DCS1800 and
PCS1900.

2.8 GPS
The GPS circuit as follows,

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If GPS test failed,please check as follows,


(1)check SMT of GPS Patch ANT shell,
(2)Remove GPS LNA shielding,check the part SMT in the shielding.

3. Dissemble Lenovo K920


K920 assembly is simple, but we should keep careful to avoid the inner parts broken
when dissemble. At the same time, we should wear Anti-static Bracelet to avoid ESD
damage.
Recommended tool:
1) Anti-static mat
2) Cross screwdriver
3) Six angle screwdriver
4) Tweezers
5) Plug gauge(length:100mm, thickness:0.4mm)
6) Digital multi-meter

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7) Oscilloscope
8) Electric iron
9) Hot-air gun
10) RF comprehensive test instrument

3.1 Disassembly steps

1) Take out the card tray

2) Remove the screws on the back cover(4pcs)

Remove the screws on the bottom(2pcs)

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3) Use Plug gauge to prize up touch panel at the top right, then prize up the Buckle on the
top. So, you can take down the bake cover.

4)Tear off the Graphite sheet,the next action as following picture. (Do not use tweezers to
pry the battery, the battery will be damaged if do like that.)

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5) When disassemble the mainboard , please pay attention to the groove for touch panel
FPC. Do not damage the FPC.

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6) finally, disassemble the sub-FPC and speaker box.

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.4 Software download
Use QMSCT of Qualcomm tool for K920 factory download.

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4.1 Requirement of factory equipment

1) PC: XP or Window2000 OS,CPU Frequency is more than 2GHz,DDR is 2GB;


need install “fastboot” program on PC;
2) Power supply:DC regulated power supply or other digital power supply.
3) USB cable:The length is less than 1m.
4) The adapter card for PCI to USB 2.0, or USB Hub(suggest to use active USB Hub).

4.2 Install Tool

1) Decompress installation package under the root of C disk;

2)Find the installation package on C:\Qualcomm\QRD,including the following files:

3) Find “setup.bat” on C:\Qualcomm\QRD\Setup,the double click to install.

4) During install, you can see the left picture, and input “Yes” then press Enter key. The
program will continue install.
5) When finish install, you can see the right picture, press any key to finish install. Then
the shortcut picture of QSPR and QMSCT will appear on desktop.

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4.3 Install K920 phone driver

1) Connect K920 PCBA to PC with USB cable, the PC prompts “found new hardware”.
2)“found new hardware”“no, not this time””next”;
3) Select the driver file path and continue install (please see following pictures)

Remark:
1. Because it can download 4 phone at one time with 4 ports, every USB port should
connect PCBA and install driver program.
2. Because one PCBA may enumerate more than one USB device, we need repeat
above action to finish driver program install.

4.4 Work step in factory

1) Double click “QMSCT” on desktop


2) Use USB cable connect PCBA to PC
3) When QMSCT detect PCBA connect, will start to download automatically.
4) When finishes SW download, there is “pass” on screen. Then you can disconnect
PCBA from USB cable.

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Remark: For NAND Flash Multiple download, when the ports download at first time,
windows will prompts find new hardware, and need install the ADB driver. Every port just
need install one time.

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5. Common issue and repair


5.1 Repair preamble

Issue finding process

听取用户的反应
Listen to the user's reaction

作出判断
Make judgment

向用户解释
Explain to user
Hardware issue Software issue

根据下文提供的维修查询表查询 按下文提供的方法重新下载
According following suggestion to check According following way to
download again

Remark : Repair example just for reference. Before repair, please be sure to check
PCBA carefully, especially SMT parts damage, offset or don’t find.
After repair, need do Comprehensive test and try to call, to make sure the repaired phone
is ok。

5.2 Repair Examples

1) Test error code 2035,cannot Download SW,and PC cannot enumerate COM。


Analysis action:
a) Power on with power supplier,if there is big current or no current.
b) Test TP2722(USB1_VBUS)voltage is 5V or not ;
c) Observe U3002 surface , check the SMT effect , test C3009 ( VPH_PWR ) is
high or not;
d) Observe U1001 surface,check the SMT effect.
e) Observe U1501 surface,check the SMT effect.
f) Observe U1601 surface,check the SMT effect.
1)
2) Test error code 0895,PC cannot enumerate 9006 port,download failed

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K920 Service Manual V1.0

Analysis action:
a) Power on with power supplier,if there is big current .
b) Observe U1001 surface,check the SMT effect.
c) Observe U100 surface,check the SMT effect.

3) download failed,blue LED is on。


Analysis action:
a) Power on with power supplier,if there is big current .
b) Observe U100 surface,check the SMT effect.
4) Power on and LCD black,key LED is on,ring is ok
Analysis action:
a) Change a new LCD to check if LCD is broken.
b) Observe CMF around on J1801 , check if the CMF SMT effect is ok, check the
connection of CMF
5) Can power on,but key LED cannot on.
Analysis action:
a) Change Sub FPC to check if Sub FPC is broken.
b) If sub FPC is broken,check all parts of LED circuit.
6) Can power on ,but no ring.
Analysis action:
a) Change speaker Box to check if it is broken.
b) Check the shell splinter on Sub FPC.
7) Cannot change to Rear Camera,or LCD is black when change to rear camera
Analysis action:
a) Change a new rear Camera to check if Camera part is broken.
b) Observe CMF part around on JP2001, check if the SMT effect is ok, check
connection of CMF.
c) Observe if the PCBA is metabolic near JP2001, check U100 SMT effect.

6. PCB assembly file


Please see attachment_1.

7. Schematics
Please see attachment_2.

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